Urgent Help require: Note 3 “Smart Network Switch" not working anymore. - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi there,
Recently I discovered this issue: the “Smart Network Switch" is not working anymore.
For me this is very important, as here wifi connection is not that great like the Mobile Data network here. Wifi internet sometime downs without any notification but Mobile data network is 100% uptime 24x7. But so far the " Smart Network Switch" helps me great as I’ve to stay online over skype always, if the wifi lost internet then it automatically switch to HSPDA which helps me to stay online always even if I’m unaware the wifi internet is down.
Earlier even if the wifi internet link is ok still sometime it was switching to HSPDA by saying internet is slow, I don’t mind that but recently I was noticing even if the wifi was down for long time it wasn’t switching to HSPDA.
In short the "Smart Network Switch" isn’t working at all at any condition. I doubt it could be due to any recent installed app. But I’m not sure which one could. I checked the all recent installed apps accessibility list and removed Airdriod and CM Security which had full network access. But still that didn’t help.
I’m sure this is due to a software bug not a hardware issue. For more input and clues:
# Since over last six month my phone lost the vibration, the vibration motor is not working, I tested with hardware test. I’m really not happy with this phone. Its not yet completed 1year and couldn’t find any nearest service center. So its still working without the vib feature.
# Recently I’ve upgraded the local WIFI setup with a primary dual band TP-Link router and another wifi router as bridge with same SSID and password, this is to get better wifi coverage. Due to this dual router the wifi coverage is at full bar everywhere and the phone has the same. But I think this is nothing to do with this.
Please advice. Thanks in advance.

Have you tried a factory reset?
Have you removed the certificates from those apps?
Have you removed them as device administrators?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk

ShadowLea said:
Have you tried a factory reset?
Have you removed the certificates from those apps?
Have you removed them as device administrators?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Thanks for your reply. No I don’t want to factory reset for now, this would be my last option as I have to a lots of work to get everything back, apps and data, setup etc.
No I did not removed the certificates from those apps. Never did this before. When I uninstall I always clear all data of those apps and then uninstall. How do I find certificates of those apps? I know the certificate location but don’t know how to find those specifically.
I removed them as device administrators if its require, if a app in dev admin, it cannot be uninstall.
Please advice. Thanks

Sorry, credentials, not certificates. Bloody autocorrect....
Settings > security. Scroll all the way down. You can either clear all user-added credentials all at once by hitting clear credentials, or look it up and deselect it manually under trusted credentials.
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk

Yes here credentials are CA certificates, after reading your 1st post I checked that but there was none user added, all are system and its a huge list. Also the clear option grayed out as nothing there to delete.
I wiped system cache partition from recovery, ran it under safe mode but nothing helps. So I doubt this will fix even after formatting to factory setting. It could be a hardware issue.

The issue has been fixed after formatting and factory resetting the phone.

soumen.sam said:
The issue has been fixed after formatting and factory resetting the phone.
Click to expand...
Click to collapse
As was originally suggested..

DSA said:
As was originally suggested..
Click to expand...
Click to collapse
Yes but this made my work increase a lot to get back all previous apps and their data. Kies app backup didnt backup app data, only the apps itself. I didnt know that. It took me a a day to get every setting back. Their could be another way to clear data somewhere which I couldnt find.
ShadowLea said:
Have you tried a factory reset?
Click to expand...
Click to collapse
Any way it was very important for me, so that had to go for this. Thanks for the advice BTW.

Related

MMS&Data Connection Problem..

Apologies if this has been posted before, I have tried to find topics similar, but have found no resolution thus far.
My X10's data was working perfectly, then about 2 weeks ago, market stopped working at "Starting Download" never completed, and I couldn't download Apps! This suddenly fixed itself one night randomly, and all my apps downloaded and installed, but instantly the market problem continued when I tried to use it again!
Now, the 3G/2G connection is totally non existent, there is NO icon at the top.. I have tried restarting the phone, turning it off and on, sim and battery out, even calling O2 to get correct APN settings (Server field is black, is this right?) and I got no "green light" beside "mms" at the APN type field..
The signal was fantastic before, and my family are still getting 3G connection on their phones, so I ahve no idea what the problem is.. I installed a few battery saving things which Iv since uninstalled.. but i have no clue what to do!
Any help would be much appreciated.. Thankyou!
suggest backing up your apps and then doing a factory data reset.. it's a pain in the proverbials but worked for me when this happened a couple of months ago.
How do I go about doing this mate? Any easy way?
Hi - Before you do this.. Can I just check something.. have you check in your network settings that it's not switched off... settings; wireless controls; mobile networks; MMS and data (needs to be on!).. and network mode - best to have it on GSM/ WCDMA Preferred to make sure... otherwise.... to answer your question above..
That will depend on whether you've already downloaded a file/ app manager such as ASTRO which will allow you to back up the apps.... if not you'll just have to make a note of which ones you want to reinstall and re load them after you've reset the phone.. the reset is done in the settings menu - sd card and phone storage - factory data reset... it will reset your phone back to how is was when you first got it though..

[Q] Can't turn off 3G

I don't have an unlimited data plan so I normally turn my 3G on and off manually when I need to. But today my 3G icon keeps coming up on the tab even when i have the settings as off. I checked my data usage from my carrier and it is indeed eating up data. I've tried restarting the phone but it's still the same.
Any idea of why this is happening and how to resolve this?
Thanks in Advance
- Henry
try APNdroid, you can find it in the Market.
Escamotage said:
I don't have an unlimited data plan so I normally turn my 3G on and off manually when I need to. But today my 3G icon keeps coming up on the tab even when i have the settings as off. I checked my data usage from my carrier and it is indeed eating up data. I've tried restarting the phone but it's still the same.
Any idea of why this is happening and how to resolve this?
Thanks in Advance
- Henry
Click to expand...
Click to collapse
If you have your data disabled then it shouldn't be coming on. Check your permissions to see if you have an app on your phone that has permission to mess with your network settings.
Sent from my cm6.1 Aria using XDA App
APNDroid would work for your situation very well, however, I've had problems sending MMS's when I've had APNDroid installed (even with "enable MMS" checked).
Another option that would probably work very well is DroidWall (on the market-free). It's a firewall for your mobile data and WiFi, customizable for each allowing individual programs through. A widget on your homescreen turns it on or off. You could have it set so programs can always use WiFi, yet mobile data is blocked unless you turn the widget to "off". That wy no programs can actually transmit anything even if they have permissions set in the program. DroidWall has final say of what leaves.
I downloaded 3GWatchdog free, and was so impressed I purchased the Pro version for ~$2.50. The Pro version allows you to see specifically what program has used mobile data, and how much. That, along with DroidWall, will allow me to completely customize and control my mobile data while still retaining as much functionality as possible.
Ok Well I downloaded both APNDroid and Watchdog and now I can't even turn on 3G. I just uninstalled both of them and turn my phone off and on still no 3G.
Thanks anyway guys. I getting really close to giving up on Android and moving to the iphone. Every other day there's a new problem with this mobile OS and I always have to download an app rectify something that shouldn't be happening in the first place. It's getting ridiculous.
Escamotage said:
Ok Well I downloaded both APNDroid and Watchdog and now I can't even turn on 3G. I just uninstalled both of them and turn my phone off and on still no 3G.
Thanks anyway guys. I getting really close to giving up on Android and moving to the iphone. Every other day there's a new problem with this mobile OS and I always have to download an app rectify something that shouldn't be happening in the first place. It's getting ridiculous.
Click to expand...
Click to collapse
Did you turn your mobile data back on before uninstalling APNdroid? If not, you might want to look into that
No offense, but I dont think its Android that is the problem. Have you taken the time to fully understand the phone? I havent had a hitch since I got this phone. Once you reinstall APNdroid, enable your data, and then remove the app. If you would like to manually turn off your mobile data then do this menu>settings>wireless & networks>mobile networks>uncheck data enabled
If you dont want to go through the hassle of that, download an app to do it for you. Quick settings can do it. Open quick settings>menu>preference>statusbar shortcut *To access quick settings from status bar* Then hit back>menu>customize>move up mobile data(APN) from hidden settings. Then all you have to do is click on or off for mobile data.
You can also download various widgets that can do this for you without having to go into quick settings. APNdroid being one of them. I use Widgetsoid.

[Q] Keeps asking for wifi password

I have an ATT S4 and it will not remember wifi networks and passwords. It did at one time but then I went to europe and after that trip it stopped remembering wifi places i have been. I have checked the approriate boxes in advanced wireless setup per the help i have searched online, in fact I have checked all the boxes at one point to see if that would help
I have searched and not found that issue here anyone out there have a suggestion??
burdulis said:
I have an ATT S4 and it will not remember wifi networks and passwords. It did at one time but then I went to europe and after that trip it stopped remembering wifi places i have been. I have checked the approriate boxes in advanced wireless setup per the help i have searched online, in fact I have checked all the boxes at one point to see if that would help
I have searched and not found that issue here anyone out there have a suggestion??
Click to expand...
Click to collapse
Having the same issue. But it does not happens at the same time on every network. Some take weeks and some days to ask the password again.
Sent from my GT-I9500 using xda app-developers app
Hey.Did you try a factory reset ? If it didn't work I would reinstall the rom if I were you.
Sent from my GT-I9500 using Tapatalk 4
That will be my next step, I read in a post online somewhere where this is being reported to ATT in increasing numbers.
I'm not with AT&T but I do notice that sometimes networks are just dropped from my known networks list. Anyone find a fix to this issue?
Factory reset does not change behavior
I did a factory reset of the device and this did not change the issue. Still does not remember any WIfi I have connected to once I leave the range of the wifi. Incidentally I hooked up to Kies and it would not connect to my S4 either, nor will windows allow me to access the files. the S4 shows as a location on windows but you cannot open and on Kies it just says connecting and then times out
burdulis said:
I did a factory reset of the device and this did not change the issue. Still does not remember any WIfi I have connected to once I leave the range of the wifi. Incidentally I hooked up to Kies and it would not connect to my S4 either, nor will windows allow me to access the files. the S4 shows as a location on windows but you cannot open and on Kies it just says connecting and then times out
Click to expand...
Click to collapse
It might have to do with Att smart WiFi according to this topic http://forums.androidcentral.com/t-...xy-s4-not-retaining-wifi-router-password.html
Sent from my GT-I9500 using Tapatalk 4
Yes saw this but i have disabled and then uninstalled it and it did not change the behavior
Is there any resolution to this issue? Exact same thing happened to me.
Nope still messed up
Nope still messed up
burdulis said:
I have an ATT S4 and it will not remember wifi networks and passwords. It did at one time but then I went to europe and after that trip it stopped remembering wifi places i have been. I have checked the approriate boxes in advanced wireless setup per the help i have searched online, in fact I have checked all the boxes at one point to see if that would help
I have searched and not found that issue here anyone out there have a suggestion??
Click to expand...
Click to collapse
If ur rooted check /data/misc/wifi/wpa_supplicant.conf
If the ssid and password are stored but it still need you to enter them ... try a factory reset or flash some custom roms if still d problem exist den better visit the service center for a proper solution
Sent from my GT-I9500 using XDA Premium 4 mobile app

Cellular Data on 950xl not working since 10586.107, now on 14267.1002

Hi Folks,
Having this nagging problem on my 950xl, while i was on insider preview of 10586.107, i got a message while paying tubecast that my 3G data is not working, and that it was a known issue. as i was out of town i dint go much then, but once i was back home i tried all the below stuff.
1) Soft Reset
2) Hard reset to Factory
3) Hard reset to factory and upgrade to latest firmware, and build 14267.1002.
None of which have resolved my problem, my phone shows H+, H,E and 2G symbols but when i put a url in edge or try gettings emails etc, it never connects to the internet.
I even managed to go to FieldTest to see if any bands are switched off but even there everything was fine.
I even logged a call with service provider, to see if its a server side problem, but they say its ok on their side.
Any suggestions? do you think my phone is faulty? anyone encountered this before and manage to fix this?
It seems you don't have an APN configured. Please check that you do.
Fixed...hurray
frost_icewind said:
It seems you don't have an APN configured. Please check that you do.
Click to expand...
Click to collapse
Thanks for the response, i had the APN configured both automatically and Manually. but it dint work before.
Update: Not sure what happened...after 6 days of no data, and lots of calls to vodafone...something happened. and data is working again now. hope it stays that way.
Have you try to reset to official build? And to me it seems like it could be a hardware issue rather than a software/firmware, since didn't see others have similar one.
I have the same problem. Hope you were able to find a solution. My problem also with wifi not able to find any network.
Connectivity
I am also having connectivity issues with my unbranded 950XL dual sim. On data, it appears to be logging on to an inappropriate network. Unlike previous OS's, I can't figure out how to get this one to manually select another network. There are some WiFi networks, usually at hotels, that I just simply cannot log on to. Everyone else can. Any advise will be appreciated.
Thanks,
Dave
XATAGuy said:
I am also having connectivity issues with my unbranded 950XL dual sim. On data, it appears to be logging on to an inappropriate network. Unlike previous OS's, I can't figure out how to get this one to manually select another network. There are some WiFi networks, usually at hotels, that I just simply cannot log on to. Everyone else can. Any advise will be appreciated.
Thanks,
Dave
Click to expand...
Click to collapse
Under the SIM settings, there's a "Scan for Network" or similar button, which will present a list of the providers available. This allows you to correct a mis-selected provider, manually.
On the WiFi issue, I responded to your other thread. Let me know if you aren't seeing that, and I'll post here too.
pgrey2 said:
Under the SIM settings, there's a "Scan for Network" or similar button, which will present a list of the providers available. This allows you to correct a mis-selected provider, manually.
On the WiFi issue, I responded to your other thread. Let me know if you aren't seeing that, and I'll post here too.
Click to expand...
Click to collapse
Hi. Thank you. I can't find the other post, but I am still having wifi connectivity issues.
XATAGuy said:
Hi. Thank you. I can't find the other post, but I am still having wifi connectivity issues.
Click to expand...
Click to collapse
http://forum.xda-developers.com/lumia-950-xl/help/connect-to-wifi-networks-t3313418
My bad, I guess it seemed so similar, I thought it was your post too. Either way, I describe the fix for 5G network connectivity, which I think is what *most* people are seeing.

Google Photos "Waiting for Wi-Fi"

So 100GB free for two years on Google, great, thanks!! They did similar with Dropbox back when I got my Jewel. Ideal purpose here is photos of my kids getting backed up, I don't create nearly that many spreadsheets to warrant that kind of storage.
Photos WILL NOT back up photos via wi-fi, the Assistant in the app just says "Waiting for Wi-Fi", well the wait is over, you've been connected to wi-fi almost constantly for a week now. As soon as you flip the switch to use mobile data, they back up fine, over mobile data. I'm unlimited, so that's not a huge issue, just seems like a power drain to me.
I've done all the toggling on and off, uninstalled app (updates to system app only, not rooted yet so still on stock), cleared data/cache, blah blah blah. Seems like the app isn't allowed to see the Wi-Fi state or something. I've Googled the issue and I don't seem to be the only one facing it. Only thing I haven't tried is removing my Google account and re-adding it, but someone else on another forum states to have tried it to no avail.
Has anyone here on this forum of geniuses seen this and figured it out?????
thanks!!!
I have had the exact same issue. I had to set it to allow it to use wireless network and then turn that back off. It's a crap work around I know, but at least they get backed up.
landaile said:
I have had the exact same issue. I had to set it to allow it to use wireless network and then turn that back off. It's a crap work around I know, but at least they get backed up.
Click to expand...
Click to collapse
that's kind of where i'm at. mobile data is the only option. just don't know if it's an app thing or something with sense. haven't tried a factory reset yet, but i give myself probably another three or four days before i finally break down and unlock so i guess i'll find out then if that fixes it.
Mine still went over wifi. I just had to switch it to allow over wireless.
landaile said:
Mine still went over wifi. I just had to switch it to allow over wireless.
Click to expand...
Click to collapse
how could you tell?
Could be wrong but think he is saying he set to wireless network then back to Wi-Fi and then sync. I had same problem so just left mine on both Wi-Fi and wireless network. Would rather just Wi-Fi but don't want to lose photos
Sent from my 2PS64 using Tapatalk
I thought that might be a possibility, but none of the above have worked for me. Mobile data only
I have the same problem. There were a few times early on that I got it to work on Wi-Fi by toggling and clearing stuff in various combinations, but never consistently, so I just ended up saying screw it and using mobile data.
I remember that I had the same issue on a stock Android ROM on my M8 at one point though, so I don't think it's a sense issue.
Sent from my HTC 10
Same issue here. I ended up just letting it go over mobile data (especially since I have unlimited data with Sprint)
Was on vacation so I couldn't reply.
I have zero cell coverage at home so data cannot cross the cell network. I had issues with it not uploading over wifi. I set it to use cellular data and photos started backing up. Obviously it's only over WiFi because I don't have cell coverage at home. Turn off the cellular data backup setting and it stops uploading on WiFi again.
same trouble with a HTC 10 Port on my HTC m9
I had the exact same issue, and found the fix on reddit.
"Go to Settings, go to Data Usage, then open the menu and go to Network Restrictions. Tap the WiFi you're connected to so it is a metered network, and turn it back off. Should correct everything."
For whatever reason, toggling that setting makes Photos start backing up over WiFi again.
dangle79 said:
So 100GB free for two years on Google, great, thanks!! They did similar with Dropbox back when I got my Jewel. Ideal purpose here is photos of my kids getting backed up, I don't create nearly that many spreadsheets to warrant that kind of storage.
Photos WILL NOT back up photos via wi-fi, the Assistant in the app just says "Waiting for Wi-Fi", well the wait is over, you've been connected to wi-fi almost constantly for a week now. As soon as you flip the switch to use mobile data, they back up fine, over mobile data. I'm unlimited, so that's not a huge issue, just seems like a power drain to me.
I've done all the toggling on and off, uninstalled app (updates to system app only, not rooted yet so still on stock), cleared data/cache, blah blah blah. Seems like the app isn't allowed to see the Wi-Fi state or something. I've Googled the issue and I don't seem to be the only one facing it. Only thing I haven't tried is removing my Google account and re-adding it, but someone else on another forum states to have tried it to no avail.
Has anyone here on this forum of geniuses seen this and figured it out?????
thanks!!!
Click to expand...
Click to collapse
This issue goes beyond just Google Photos. I have noticed that it is global so anything that is set to download over WiFi only won't ever download. This includes automatic updates in the Play Store and Spotify downloads. There has to be a fix coming for this soon from HTC. I wonder if they are even aware of this bug...
just want to let you know guys this is no HTC related, I have Xiaomi Mi4c with CM13.1 facing exactly same problem in Flickr and Google Photos app, only solution is mentioned in this thread enable and disable your wifi network as metered.
EDIT: I am using AFWall+ and both Flickr and Google Photos had same issue and were restricted by firewall only to access Wifi, I am curious if it's gonna help if I will allow them to use mobile data and restrict only within the app.
I can confirm that here, definitely something up with the app. Did the meter toggle fix, disabled mobile data, snapped a photo, watched it back up over wifi. Then for fun I went into backup settings and turned off backup over cellular data and snapped another photo, waiting for wifi.
Hay guys i was having the same issue of not being able to upload my photos on google photos app, but i don't know when it started up and what caused it to do so, but i have digged up a solution from googlephotos help page, a guy named Gaieus solved this problem and shared his steps there. I have just copy pasted them here ,
I had the same issue. I finally found what to do and it seems to work for me now (hopefully for others, too):
Go to your settings > data usage
Tap on the three dot-menu icon at the top right
Select mobile hotspots
Uncheck your own (or any constant, reliable connection you often use) so that it is not marked with green as a mobile hotspot
It seems that the phone is not using mobile hotspots to do the background uploading (probably because they are often unreliable and you may not stay in the range for long enough - and as has been said, the pho app cannot do resuming of uploads already started when you get to a wifi range again)
So press thanks button if i helped you guys. Thanks for visiting XDA
I had the same issue for the long time and I just now managed to fix it.
Go to the Settings and fully FORGET your WiFi connection. Reconnect by entering again your password.
That did it for me. After half a year of inactivity, Playstore immediately started updating my apps and Photos started backing up over 430 images that were in the que.
Switching to mobile data also fixed "waiting for WiFi" holdup inside Photos app, but since I am on 500MB/month data plan, I never relied on that.
Did you guys have an SD card formatted as internal? I think the issue stems from that. I had the same issue a while back with more than one app like google photos, google play music (for podcast downloads), etc... basically anything that waited for Wifi to do anything.
I backed up and redid everything without formatting the card as internal and haven't had those issues since.
I've heard formatting as internal can cause other odd problems too.
waiting wifi to auto backup google photo
Solution
1. switch on to airplane mode
1.1 activate wifi
2. open google photo aps
3. open setting
4. open backup & sync
5. activate cellular data backup
now you can auto back up your photo or video with WIFI
after backup deactivate Cellular data backup
2nd option
1. deactivate mobile data
2. open google photo aps
3. open setting
4. open backup & sync
5. activate cellular data backup
now you can auto back up your photo or video with WIFI
after backup deactivate Cellular data backup
dangle79 said:
So 100GB free for two years on Google, great, thanks!! They did similar with Dropbox back when I got my Jewel. Ideal purpose here is photos of my kids getting backed up, I don't create nearly that many spreadsheets to warrant that kind of storage.
Photos WILL NOT back up photos via wi-fi, the Assistant in the app just says "Waiting for Wi-Fi", well the wait is over, you've been connected to wi-fi almost constantly for a week now. As soon as you flip the switch to use mobile data, they back up fine, over mobile data. I'm unlimited, so that's not a huge issue, just seems like a power drain to me.
I've done all the toggling on and off, uninstalled app (updates to system app only, not rooted yet so still on stock), cleared data/cache, blah blah blah. Seems like the app isn't allowed to see the Wi-Fi state or something. I've Googled the issue and I don't seem to be the only one facing it. Only thing I haven't tried is removing my Google account and re-adding it, but someone else on another forum states to have tried it to no avail.
Has anyone here on this forum of geniuses seen this and figured it out?????
thanks!!!
Click to expand...
Click to collapse
Once I uninstalled all the Google Photo updates, it started working for me. The only Settings option I had available in the latest version was "About". After removing the updates, all the Settings items returned and so did the ability to sync.

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