[Q] Screen won't go off after notification? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I've gone through all 24 pages of threads in this forum, and found nothing like this.
When I get a text message or some other message that turns the screen on, it won't turn back off. It's a pain because it wastes battery and since I charge it at night, I don't notice it and it ends up being on all night. I don't want it to burn in or anything.
Screen timeout is set to like 15 seconds, same in GOSMS. I can't figure out if there is any wakelock causing the issue or not.
Any ideas?

Settings -> My Device -> Lock Screen -> "Secured lock time"
It's different than the screen timeout. Maybe that's what's doing it. Not sure.
Edit... probably read it too fast. This is just for how long before the screen locks. Sorry

I noticed the same. I was looking for "Developer" options like I had in the HTC before the GS4, but I can't find it anywhere.
Basically on the HTC had the Developer options that allowed the screen to stay on, even when charging.
On the GS4, like the OP said, if you get any kind of notification that wakes the screen up, it will stay on when connected to the charger.

That's the thing though, is that it does it even when not connected to a charger.
I have my secure lock time set to 3 minutes, but it will do it before or after that 3 minutes. I have read on other devices forums that it is a wakelock, but I can't find anything that could be causing it.

I think I've narrowed this down. Turn off "Smart Stay". When I take off smart stay, my screen shuts off as intended, but I think if you have smart stay on, it will try and detect anything that looks like your eyes, hence staying awake.

cfn87 said:
I think I've narrowed this down. Turn off "Smart Stay". When I take off smart stay, my screen shuts off as intended, but I think if you have smart stay on, it will try and detect anything that looks like your eyes, hence staying awake.
Click to expand...
Click to collapse
If this is really what's doing it, I wonder if keeping your phone face-down when charging would help prevent it. Still though, that's pretty terrible if that's what's doing it. I've only noticed it 3 times in one night, in a certain location. Once I moved my phone elsewhere it stopped.

cfn87 said:
I think I've narrowed this down. Turn off "Smart Stay". When I take off smart stay, my screen shuts off as intended, but I think if you have smart stay on, it will try and detect anything that looks like your eyes, hence staying awake.
Click to expand...
Click to collapse
I don't even have Smart Stay on though, or any other of the fancy features that track eyes.
TwistedMexi said:
If this is really what's doing it, I wonder if keeping your phone face-down when charging would help prevent it. Still though, that's pretty terrible if that's what's doing it. I've only noticed it 3 times in one night, in a certain location. Once I moved my phone elsewhere it stopped.
Click to expand...
Click to collapse
And mine still turns on and stays on when it is face down.

Screen Won't Sleep
This happened to me yesterday; nothing will turn off the screen.

Power Button Not Working SGS4 Not Sleeping SOLVED
For whatever it's worth, see http://forum.xda-developers.com/showthread.php?p=48871706#post48871706 - maybe that will be helpful.

Related

Screen always turns on when roaming

I've had my Mogal for a few months now.
Something that has been annoying me ever since I got it is, when the phone goes out of the sprint network, or can't find the sprint network. If the phone is asleep, it will wake up and keep the screen on until it finds the network again.
Where my friends live, there are lots of trees, and signals are hard to get. When I'm out there, the phone will light up, and stay lit almost the entire time I'm there. It just wastes the battery to nothing, and what's worse if I have the phone in my pocket, and forgot to actually lock it. When the screen turns on, then when I move it thinks I'm doing stuff. I've had it call my voicemail a couple times now.
Is there a way so if I put it to sleep, it stays asleep until I push the button to wake it up?
Does this happen to anyone else?
It's so annoying, just yesterday had it sitting on the counter.
It was asleep, screen was off.
go outside for a couple hours, come back in and it was in roaming and screen was now on an the battery was almost dead.
yes, it happens to me as well.
Well at least I'm glad to know I'm not the only one.
But what a stupid 'feature' or whatever reason why it does it.
Anyone know of a fix for this?
I can't think of any reason why the screen needs to be on, when in roaming?

Android Stay Awake feature still turns off screen

Hello as the title says I have the Stay Awake feature turned on, so when plugged in the screen is not suppose to go off, well it still goes off. If I set the screen timeout time to any longer it will do that even when I am not plugged in.
Anyone know how I can really keep it to Stay Awake?
Thanks,
jack_d12 said:
Hello as the title says I have the Stay Awake feature turned on, so when plugged in the screen is not suppose to go off, well it still goes off. If I set the screen timeout time to any longer it will do that even when I am not plugged in.
Anyone know how I can really keep it to Stay Awake?
Thanks,
Click to expand...
Click to collapse
I am kind of in the same boat, I have read that there are apps in the market to enable this setting. Maybe one of them will work for you. One such app is screeble, another is Stay Awake.
-Adam

Screen Stays Awake

Hi,
The screen on my Nexus 4 has started to stay awake. I've noticed my battery drain a lot quicker over the last couple of days and I also noticed that every time I pulled my phone out the screen was lit so I've taken it out and watched it. It just stays awake all the time. If I turn the screen off the minute a message or anything comes in the screen wakes and stays awake so near impossible to keep it off for any length of time.
I do have the developer screen enabled and had stay awake whilst charging option enabled. I disabled that to make sure that this wasn't causing the screen to stay awake thinking it was somehow on the charger when it wasn't however the problem persists even with that option unchecked.
I have the screen timeout in display set to 30 secs.
Anybody else experiencing this or no how to solve?
The phone is stock and unrooted though I plan on rooting later today.
ktz84 said:
Hi,
The screen on my Nexus 4 has started to stay awake. I've noticed my battery drain a lot quicker over the last couple of days and I also noticed that every time I pulled my phone out the screen was lit so I've taken it out and watched it. It just stays awake all the time. If I turn the screen off the minute a message or anything comes in the screen wakes and stays awake so near impossible to keep it off for any length of time.
I do have the developer screen enabled and had stay awake whilst charging option enabled. I disabled that to make sure that this wasn't causing the screen to stay awake thinking it was somehow on the charger when it wasn't however the problem persists even with that option unchecked.
I have the screen timeout in display set to 30 secs.
Anybody else experiencing this or no how to solve?
The phone is stock and unrooted though I plan on rooting later today.
Click to expand...
Click to collapse
Does it stay awake but go very dim? I have this issue too.
can it be caused by the screen protector blocking the light sensor somehow?
Can you install BBS (BetterBatteryStats) and see what's keeping your phone awake?
Sounds like a FULL_WAKE_LOCK is constantly being imposed on your phone.
Questions
Is it only when you put it for 30s?
What's around your pocket when you put your phone in it?
Do you have any attachments onto your phone? e.g. skin protectors, cases...etc
Does this occur on any screen or just your home screen and the developer options screen?
Though some questions may be obvious, the best method is to be thorough with the situation. Answering these questions will help us better help you.
My phone shut itself down about an hour ago (plenty of battery left as I had to charge it earlier and was at 50% when it did come back on). It took several minutes before it would respond to getting turned back on again. I've got 2 messages since and the screen is now tuning off as it should. I had turned the phone off a few times to see if it rectified yesterday however that didn't work.
The problems wasn't anything to do with me having it in my pocket as the problem still existed when I had it sitting on my desk. I have no screen protectors or case and I never put it in any pocket that has anything else in it as I don't want to ruin too quickly.
So not sure what's going. All seems very odd. Hopefully not a sign that the phone is on the way out but looks ok for now. Will have to watch and see what happens over the next few days.
Thanks to all who took the time to respond. Hopefully I won't need to bother you again on this issue but not convinced just yet

Screen stays on after battery gets fully charged

Got a weird problem with my AT&T stock non-rooted S4. About 4 or 5 times since I got it on release day when I charge my phone and I get the notification that it's fully charged the screen won't turn back off. I use a Belkin Conserve socket that is set to shut off after 3 hours and I've woken up after charging to find the phone dead. I've managed to catch this happen once and when the fully charged notification comes on the screen won't go to sleep, it just stays on and flickers a little bit. For all but one of these instances I had blocking mode on so I'm not disturbed by email or text notifications in the middle of the night. It did happen one time when I didn't have blocking mode on. I use a pin lock for my lockscreen and usually have BeyondPod playing overnight (only one hour long podcast while it's still charging) if that makes a difference. Is the function that enables the screen to stay on when you're looking at it malfunctioning? Any help? I've attached two screenshots of battery life when this happens.
Tryptonite said:
Got a weird problem with my AT&T stock non-rooted S4. About 4 or 5 times since I got it on release day when I charge my phone and I get the notification that it's fully charged the screen won't turn back off. I use a Belkin Conserve socket that is set to shut off after 3 hours and I've woken up after charging to find the phone dead. I've managed to catch this happen once and when the fully charged notification comes on the screen won't go to sleep, it just stays on and flickers a little bit. For all but one of these instances I had blocking mode on so I'm not disturbed by email or text notifications in the middle of the night. It did happen one time when I didn't have blocking mode on. I use a pin lock for my lockscreen and usually have BeyondPod playing overnight (only one hour long podcast while it's still charging) if that makes a difference. Is the function that enables the screen to stay on when you're looking at it malfunctioning? Any help? I've attached two screenshots of battery life when this happens.
Click to expand...
Click to collapse
So in settings under the Developer Options, there is a setting "Stay awake" if checked screen will never sleep while charging. Now I see that your Belkin shuts off the power but your phones still detects the usb plugged into a power source.
I think things happen in this order: you hookup your phone to charge and shut off your screen, phone charges to 100% and screen lights up saying fully charged, it stays on because of that setting, Belkin kills the power, it is still hooked up to USB so ... you get the rest.
I would find that setting and disable it.
if your next question is "I don't see developers option" it is hidden by default in android 4.2.2 so to make it available, go to Settings > About phone and tap tap tap Build number seven times. Return to the previous screen to find Developer options. Or Indiana Jones might pop up and give you the cup to get eternal life !!!
Thanks for the reply Commodore64 but I already checked that setting when it happened the first time and it's not checked.
No one else has had this problem?
Tryptonite said:
No one else has had this problem?
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Click to collapse
I have this problem as well as my wife's S4. around 3am, I notice our room is bright with our two phones' screens on. It will stay on until the morning.
In the developer's section of the settings, the stay on when plugged in is NOT checked.
Also, on our phones, we notice the phones overheating because the screen is on for hours at a time at night.
I've just spent an hour looking through the internet, and while many report this, they are simply being dismissed by others as in having "checked" the setting in developer section.
Also, when the batttery does get fully charged, the "Battery if full, unplug the power" notification also rings the default notification ringtone. I've installed phoneweaver to set my phone to no sound overnight, but it only stops the sound, the screen still stays on and phone gets really hot.
This is turning out to be a huge problem for us.
pyrophilus said:
I have this problem as well as my wife's S4. around 3am, I notice our room is bright with our two phones' screens on. It will stay on until the morning.
In the developer's section of the settings, the stay on when plugged in is NOT checked.
Also, on our phones, we notice the phones overheating because the screen is on for hours at a time at night.
I've just spent an hour looking through the internet, and while many report this, they are simply being dismissed by others as in having "checked" the setting in developer section.
Also, when the batttery does get fully charged, the "Battery if full, unplug the power" notification also rings the default notification ringtone. I've installed phoneweaver to set my phone to no sound overnight, but it only stops the sound, the screen still stays on and phone gets really hot.
This is turning out to be a huge problem for us.
Click to expand...
Click to collapse
Do you use a PIN (number) lock? I did but switched to the pattern unlock and it hasn't happened since. Also, I've been trying to charge only during the day or evening, not overnight. Maybe, since I charge during the day and I use it periodically while it charges it doesn't go into a "deep sleep" like it would if it charges while sleeping and the full charge notification would keep it awake. I don't know exactly why but it hasn't happened since. Hope this helps.
Power Button Not Working SGS4 Not Sleeping SOLVED
For whatever it's worth, see http://forum.xda-developers.com/showthread.php?p=48871706#post48871706 - maybe that will be helpful.

Screen randomly turning on?

Just got my Priv yesterday, and loving it so far, BUT I noticed all day today so far my phone has been sitting next to me on a desk and the screen keeps randomly turning on. I went to Settings -> Display and disabled "Ambient display" and "Lift to wake" thinking that might be triggering it, but no luck. The display keeps randomly turning itself on and draining massive amounts of battery. Has anybody else had this problem or do I have a lemon of a device?
EDIT: I also noticed my device does not sleep "After 30 seconds of inactivity" like I set it to, or any amount of time I set it to for that matter. Anybody else have this problem as well?
I had the screen randomly waking issue too. I had to turn off Lift to wake for that to stop happening.
I also get the issue where the screen doesn't sleep even if I set the screen to sleep after 15 seconds.
You are not alone. lol
Ok so it's not a hardware issue on my end that's the good news I guess. The bad news is this issue is killing my battery life so it might be a deal breaker unless we can find solution.
tdesbien31 said:
Ok so it's not a hardware issue on my end that's the good news I guess. The bad news is this issue is killing my battery life so it might be a deal breaker unless we can find solution.
Click to expand...
Click to collapse
You wouldn't happen to have an Android Wear watch that's connected to your phone at all, would you?
Or possibly trusted devices or places setup at all?
tdesbien31 said:
Just got my Priv yesterday, and loving it so far, BUT I noticed all day today so far my phone has been sitting next to me on a desk and the screen keeps randomly turning on. I went to Settings -> Display and disabled "Ambient display" and "Lift to wake" thinking that might be triggering it, but no luck. The display keeps randomly turning itself on and draining massive amounts of battery. Has anybody else had this problem or do I have a lemon of a device?
EDIT: I also noticed my device does not sleep "After 30 seconds of inactivity" like I set it to, or any amount of time I set it to for that matter. Anybody else have this problem as well?
Click to expand...
Click to collapse
Check to see if the wake screen for new notification alerts are set. I had a similar issue when I first got the device but after turning this off and the lift to wake option my battery life has gotten much much better
So I restarted my device and the issue went away, then toggeled the Airplane mode on while I was in school (I'm a teacher) and turned it off when I was leaving school and noticed I had the same problem again.
Can one of you test to see if toggling the Airplane mode on your phone makes the screen timeout no longer work?
tdesbien31 said:
So I restarted my device and the issue went away, then toggeled the Airplane mode on while I was in school (I'm a teacher) and turned it off when I was leaving school and noticed I had the same problem again.
Can one of you test to see if toggling the Airplane mode on your phone makes the screen timeout no longer work?
Click to expand...
Click to collapse
Just checked mine. Screen timeout working as it should when Airplane Mode activated. Hope you figure out what the problem might be. Good luck
After I got the PRIV I also noticed it woke up too easily. After disabling the 'Double-tap to wake' option (don't know the exact name) that didn't happen anymore.

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