What is that "UICC Unlock" menu item? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

It is in the software update are? What does it relate to in S4?
General info in UICC: http://en.wikipedia.org/wiki/UICC

It deals with the GSM SIM card.
Sent from my SPH-L720 using xda premium

cellfreak said:
It deals with the GSM SIM card.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Could you be more specific?

sim card
Sprint rep said you can lock your sim. So it cant be used by someone else.
---------- Post added at 12:35 AM ---------- Previous post was at 12:28 AM ----------
The UICC are Sprint cards they are not like the AT&T SIM cards. But they both can have PIN locks put on them to keep your data on them a little safer.

cellfreak said:
Sprint rep said you can lock your sim. So it cant be used by someone else.
---------- Post added at 12:35 AM ---------- Previous post was at 12:28 AM ----------
The UICC are Sprint cards they are not like the AT&T SIM cards. But they both can have PIN locks put on them to keep your data on them a little safer.
Click to expand...
Click to collapse
thanks for info

any info on how to lock it??

alexd51 said:
any info on how to lock it??
Click to expand...
Click to collapse
Wow.. this is sort of an old thread for google to be leading me to.. but uh... i think everyone here has a total missunderstanding of Sprint's SIM cards... They're UICC... Which, I guess some people on here already can see that it is. But, what they don't seem to understand, is that this style of SIM card does NOT contain ANY personal information about you... there is NO NEED TO LOCK IT... because its ALREADY LOCKED... UICC SIM cards, are simply there to give you access to LTE, nothing more, nothing less. They have a 'personalized code' that is linked to your device, and will ONLY work on that device. You CAN NOT take the SIM card, and put it into another device, even if its the same exact model, and expect it to work. They are locked to your device PERMANENTLY. No ifs, ands, or buts. You can however, unlock your DEVICE to work with other SIM cards. So yes, you CAN put an AT&T SIM card into the phone, and have it work, but ONLY if your DEVICE is unlocked by the carrier and thus be allowed to access other networks. Though, I'm pretty sure you have to get a UICC SIM from them, which unless things have changed within the last few years, I hear is kind of difficult to get from GSM carriers.
So, to answer Alex's question: you do not need to lock it, for it is already locked permanently to your device. There is no personal information stored on the UICC SIM card, so there is nothing to be gained by someone who somehow gains physical access to the SIM card. Not only will it simply just not work unless they are using the physical linked device, but there is no information to be retrieved from it what so ever. Your phone number is not saved on it, text messages aren't saved on it, contacts aren't saved on it, email addresses are not saved on it. It is basically just a 'security chip' to allow Sprint and other UICC SIM card using carriers to make sure only authentic devices are allowed to use their LTE networks.
This can also be demonstrated by people who have bought sprint phones off of ebay and people don't include the UICC SIM card that came with the device. They most likely wont ever be able to use LTE on that device unless they somehow convince the people at a sprint store to trade the device in for one with a UICC SIM, or on more rarer cases: have them contact someone who can order a replacement and be able to 'link' it to the device. My brother has had this happen twice to him. He'd buy a phone off of Ebay, and it wont have the SIM. not thinking it was a big deal, he just tried to activate it via the Sprint website, and with one, it simply wouldn't activate, and the other just wouldnt' get LTE. He had to take it into the store, and they luckily were willing to exchange the device for one with a UICC SIM, and for the one that just wouldnt' connect to LTE, they managed to have a blank one in the store and they had to ship the phone and the SIM off to some place to have them 'linked'. Its a hard coded issue, not simply a software issue...
SO, bottom line: Don't worry about 'locking' the UICC SIMs.... they wont really 'lock', because they already are, and there is no real reason/gain to do so anyway.

the menu item is to unlock the uicc slot for international sims OTA... thats how we originally unlocked the S4, by using an meid that was unlocked already, hitting that menu option, and going back to our meid.......

Almost Not Quite
HikariNoKitsune said:
Wow.. this is sort of an old thread for google to be leading me to.. but uh... i think everyone here has a total missunderstanding of Sprint's SIM cards... They're UICC... Which, I guess some people on here already can see that it is. But, what they don't seem to understand, is that this style of SIM card does NOT contain ANY personal information about you... there is NO NEED TO LOCK IT... because its ALREADY LOCKED... UICC SIM cards, are simply there to give you access to LTE, nothing more, nothing less. They have a 'personalized code' that is linked to your device, and will ONLY work on that device. You CAN NOT take the SIM card, and put it into another device, even if its the same exact model, and expect it to work. They are locked to your device PERMANENTLY. No ifs, ands, or buts. You can however, unlock your DEVICE to work with other SIM cards. So yes, you CAN put an AT&T SIM card into the phone, and have it work, but ONLY if your DEVICE is unlocked by the carrier and thus be allowed to access other networks. Though, I'm pretty sure you have to get a UICC SIM from them, which unless things have changed within the last few years, I hear is kind of difficult to get from GSM carriers.
So, to answer Alex's question: you do not need to lock it, for it is already locked permanently to your device. There is no personal information stored on the UICC SIM card, so there is nothing to be gained by someone who somehow gains physical access to the SIM card. Not only will it simply just not work unless they are using the physical linked device, but there is no information to be retrieved from it what so ever. Your phone number is not saved on it, text messages aren't saved on it, contacts aren't saved on it, email addresses are not saved on it. It is basically just a 'security chip' to allow Sprint and other UICC SIM card using carriers to make sure only authentic devices are allowed to use their LTE networks.
This can also be demonstrated by people who have bought sprint phones off of ebay and people don't include the UICC SIM card that came with the device. They most likely wont ever be able to use LTE on that device unless they somehow convince the people at a sprint store to trade the device in for one with a UICC SIM, or on more rarer cases: have them contact someone who can order a replacement and be able to 'link' it to the device. My brother has had this happen twice to him. He'd buy a phone off of Ebay, and it wont have the SIM. not thinking it was a big deal, he just tried to activate it via the Sprint website, and with one, it simply wouldn't activate, and the other just wouldnt' get LTE. He had to take it into the store, and they luckily were willing to exchange the device for one with a UICC SIM, and for the one that just wouldnt' connect to LTE, they managed to have a blank one in the store and they had to ship the phone and the SIM off to some place to have them 'linked'. Its a hard coded issue, not simply a software issue...
SO, bottom line: Don't worry about 'locking' the UICC SIMs.... they wont really 'lock', because they already are, and there is no real reason/gain to do so anyway.
Click to expand...
Click to collapse
I bought a Galaxy Note 3 which did not have any SIM card, I simply went into the local sprint store and they gave me a UICC SIM free of charge. Then after a little time with tech support on the line figuring out that they had incorrectly linked my new SIM to the old account and correctly linking it to the proper account for the Note 3 my LTE was up and running. Although I have heard as well that some locations they do run short on the SIM cards but keep calling some local stores and one can definitely be found at least from my prior experience.
On a less contradictory note, excellent explanation of the UICC SIM card usage in regards to accessing LTE

HikariNoKitsune said:
Wow.. this is sort of an old thread for google to be leading me to.. but uh... i think everyone here has a total missunderstanding of Sprint's SIM cards... They're UICC... Which, I guess some people on here already can see that it is. But, what they don't seem to understand, is that this style of SIM card does NOT contain ANY personal information about you... there is NO NEED TO LOCK IT... because its ALREADY LOCKED... UICC SIM cards, are simply there to give you access to LTE, nothing more, nothing less. They have a 'personalized code' that is linked to your device, and will ONLY work on that device. You CAN NOT take the SIM card, and put it into another device, even if its the same exact model, and expect it to work. They are locked to your device PERMANENTLY. No ifs, ands, or buts. You can however, unlock your DEVICE to work with other SIM cards. So yes, you CAN put an AT&T SIM card into the phone, and have it work, but ONLY if your DEVICE is unlocked by the carrier and thus be allowed to access other networks. Though, I'm pretty sure you have to get a UICC SIM from them, which unless things have changed within the last few years, I hear is kind of difficult to get from GSM carriers.
So, to answer Alex's question: you do not need to lock it, for it is already locked permanently to your device. There is no personal information stored on the UICC SIM card, so there is nothing to be gained by someone who somehow gains physical access to the SIM card. Not only will it simply just not work unless they are using the physical linked device, but there is no information to be retrieved from it what so ever. Your phone number is not saved on it, text messages aren't saved on it, contacts aren't saved on it, email addresses are not saved on it. It is basically just a 'security chip' to allow Sprint and other UICC SIM card using carriers to make sure only authentic devices are allowed to use their LTE networks.
This can also be demonstrated by people who have bought sprint phones off of ebay and people don't include the UICC SIM card that came with the device. They most likely wont ever be able to use LTE on that device unless they somehow convince the people at a sprint store to trade the device in for one with a UICC SIM, or on more rarer cases: have them contact someone who can order a replacement and be able to 'link' it to the device. My brother has had this happen twice to him. He'd buy a phone off of Ebay, and it wont have the SIM. not thinking it was a big deal, he just tried to activate it via the Sprint website, and with one, it simply wouldn't activate, and the other just wouldnt' get LTE. He had to take it into the store, and they luckily were willing to exchange the device for one with a UICC SIM, and for the one that just wouldnt' connect to LTE, they managed to have a blank one in the store and they had to ship the phone and the SIM off to some place to have them 'linked'. Its a hard coded issue, not simply a software issue...
SO, bottom line: Don't worry about 'locking' the UICC SIMs.... they wont really 'lock', because they already are, and there is no real reason/gain to do so anyway.
Click to expand...
Click to collapse
This is really inaccurate. You can switch the UICC SIM buddy. Even when you're doing the swap yourself over sprint.com you'll get a pop up alerting you the device uses a sim and if you want to use the original one that came with device or use another. Hope no one bought a sim less device on ebay and read this, you probably gave them a heart attack..
Also when the Note 4 and Note Edge where having signal problems many service centers were swapping out the SIM cards. I don't know why your brother was giving such runaround, a new sim would had his device up and running with lte. Sounds like your sprint store is ran by reps who know nothing.
Sent from my SM-N915P using XDA Free mobile app

AndroiBoi420 said:
I bought a Galaxy Note 3 which did not have any SIM card, I simply went into the local sprint store and they gave me a UICC SIM free of charge. Then after a little time with tech support on the line figuring out that they had incorrectly linked my new SIM to the old account and correctly linking it to the proper account for the Note 3 my LTE was up and running. Although I have heard as well that some locations they do run short on the SIM cards but keep calling some local stores and one can definitely be found at least from my prior experience.
On a less contradictory note, excellent explanation of the UICC SIM card usage in regards to accessing LTE
Click to expand...
Click to collapse
RayTrue04 said:
This is really inaccurate. You can switch the UICC SIM buddy. Even when you're doing the swap yourself over sprint.com you'll get a pop up alerting you the device uses a sim and if you want to use the original one that came with device or use another. Hope no one bought a sim less device on ebay and read this, you probably gave them a heart attack..
Also when the Note 4 and Note Edge where having signal problems many service centers were swapping out the SIM cards. I don't know why your brother was giving such runaround, a new sim would had his device up and running with lte. Sounds like your sprint store is ran by reps who know nothing.
Sent from my SM-N915P using XDA Free mobile app
Click to expand...
Click to collapse
AndroiBoi420 Now-a-days it depends on the device. If the carrier has a blank SIM, most phones 'now' will allow you to put it in. My brother's cases were back when LTE for sprint was just then becoming a 'thing'.
As for RayTrue04... I'm sorry, but that's completely accurate... you CAN NOT take the SIM card out of, say, a Galaxy S6 and put it into a Galaxy Note 5... It WILL, NOT, WORK. I've tried it, plenty of other people have tried it. IT. DOES. NOT. WORK. The SIMs are LOCKED to ONE device and ONLY that device. You CAN however, go off and get a BLANK SIM card and shove them in and they will work.
But in any case, my posting was about why locking the SIM card does absolutely nothing, because nothing personally identifiable is stored on them. So, if you sold the phone on eBay, and left the SIM in it, you're 100% fine, because the only thing that SIM card has on it, is the HEX key that allows the device to be identified by the network. But taking that SIM card out with hopes of just shoving it into your 'next device' will not work, and will just leave you frustrated and upset when you try everything you can to get it working. Every device that uses this type of SIM, has to have its OWN card, NOT some other device's card. Replacing it with a blank one is perfectly viable. But it just depends on your device, and if they have any around in stock to just throw at you anyway. Most sales/service reps are generally nice and will just give you the card if that's the case. But I do know of some who do everything 'by the book' and will charge you for the SIM AND its activation because that is what they are technically 'supposed to do'.

HikariNoKitsune said:
As for RayTrue04... I'm sorry, but that's completely accurate... you CAN NOT take the SIM card out of, say, a Galaxy S6 and put it into a Galaxy Note 5... It WILL, NOT, WORK. I've tried it, plenty of other people have tried it. IT. DOES. NOT. WORK. The SIMs are LOCKED to ONE device and ONLY that device. You CAN however, go off and get a BLANK SIM card and shove them in and they will work.
But in any case, my posting was about why locking the SIM card does absolutely nothing, because nothing personally identifiable is stored on them. So, if you sold the phone on eBay, and left the SIM in it, you're 100% fine, because the only thing that SIM card has on it, is the HEX key that allows the device to be identified by the network. But taking that SIM card out with hopes of just shoving it into your 'next device' will not work, and will just leave you frustrated and upset when you try everything you can to get it working. Every device that uses this type of SIM, has to have its OWN card, NOT some other device's card. Replacing it with a blank one is perfectly viable. But it just depends on your device, and if they have any around in stock to just throw at you anyway. Most sales/service reps are generally nice and will just give you the card if that's the case. But I do know of some who do everything 'by the book' and will charge you for the SIM AND its activation because that is what they are technically 'supposed to do'.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2937387
I've also successfully activated an LG G2's SIM on my Note Edge. They're not locked to one device. It just needs to be a Sprint registered SIM and deactivated at the moment of activating whatever device you plan on using. One thing is though, not all SIM cards are interchangeable with certain devices.
Sent from my SM-N915P using XDA Free mobile app

HikariNoKitsune said:
Wow.. this is sort of an old thread for google to be leading me to.. but uh... i think everyone here has a total missunderstanding of Sprint's SIM cards... They're UICC... Which, I guess some people on here already can see that it is. But, what they don't seem to understand, is that this style of SIM card does NOT contain ANY personal information about you... there is NO NEED TO LOCK IT... because its ALREADY LOCKED... UICC SIM cards, are simply there to give you access to LTE, nothing more, nothing less. They have a 'personalized code' that is linked to your device, and will ONLY work on that device. You CAN NOT take the SIM card, and put it into another device, even if its the same exact model, and expect it to work. They are locked to your device PERMANENTLY. No ifs, ands, or buts. You can however, unlock your DEVICE to work with other SIM cards. So yes, you CAN put an AT&T SIM card into the phone, and have it work, but ONLY if your DEVICE is unlocked by the carrier and thus be allowed to access other networks. Though, I'm pretty sure you have to get a UICC SIM from them, which unless things have changed within the last few years, I hear is kind of difficult to get from GSM carriers.
So, to answer Alex's question: you do not need to lock it, for it is already locked permanently to your device. There is no personal information stored on the UICC SIM card, so there is nothing to be gained by someone who somehow gains physical access to the SIM card. Not only will it simply just not work unless they are using the physical linked device, but there is no information to be retrieved from it what so ever. Your phone number is not saved on it, text messages aren't saved on it, contacts aren't saved on it, email addresses are not saved on it. It is basically just a 'security chip' to allow Sprint and other UICC SIM card using carriers to make sure only authentic devices are allowed to use their LTE networks.
This can also be demonstrated by people who have bought sprint phones off of ebay and people don't include the UICC SIM card that came with the device. They most likely wont ever be able to use LTE on that device unless they somehow convince the people at a sprint store to trade the device in for one with a UICC SIM, or on more rarer cases: have them contact someone who can order a replacement and be able to 'link' it to the device. My brother has had this happen twice to him. He'd buy a phone off of Ebay, and it wont have the SIM. not thinking it was a big deal, he just tried to activate it via the Sprint website, and with one, it simply wouldn't activate, and the other just wouldnt' get LTE. He had to take it into the store, and they luckily were willing to exchange the device for one with a UICC SIM, and for the one that just wouldnt' connect to LTE, they managed to have a blank one in the store and they had to ship the phone and the SIM off to some place to have them 'linked'. Its a hard coded issue, not simply a software issue...
SO, bottom line: Don't worry about 'locking' the UICC SIMs.... they wont really 'lock', because they already are, and there is no real reason/gain to do so anyway.
Click to expand...
Click to collapse
So after reading all the answers, best thing to do is ask Sprint b4 buying one off ebay

Thank you!!! This was most helpful & very well stated/Explained!!! Good job?

Just a bit more info on sim swapping, some sim swaps are compatable and some are not...if you swap a sim just call in to tech support for your provider and have your IMEI(essentially vin number of your phone) updated in there systems to avoid any confusion in provisioning or features, a common issue is inibility to access data on your device.
Sim cards are free of charge to replace through some providers such as AT&T.
Just a tid bit of info from your friendly neighborhood tier 3 tech support agent.

Uicc unlock??
HikariNoKitsune said:
Wow.. this is sort of an old thread for google to be leading me to.. but uh... i think everyone here has a total missunderstanding of Sprint's SIM cards... They're UICC... Which, I guess some people on here already can see that it is. But, what they don't seem to understand, is that this style of SIM card does NOT contain ANY personal information about you... there is NO NEED TO LOCK IT... because its ALREADY LOCKED... UICC SIM cards, are simply there to give you access to LTE, nothing more, nothing less. They have a 'personalized code' that is linked to your device, and will ONLY work on that device. You CAN NOT take the SIM card, and put it into another device, even if its the same exact model, and expect it to work. They are locked to your device PERMANENTLY. No ifs, ands, or buts. You can however, unlock your DEVICE to work with other SIM cards. So yes, you CAN put an AT&T SIM card into the phone, and have it work, but ONLY if your DEVICE is unlocked by the carrier and thus be allowed to access other networks. Though, I'm pretty sure you have to get a UICC SIM from them, which unless things have changed within the last few years, I hear is kind of difficult to get from GSM carriers.
So, to answer Alex's question: you do not need to lock it, for it is already locked permanently to your device. There is no personal information stored on the UICC SIM card, so there is nothing to be gained by someone who somehow gains physical access to the SIM card. Not only will it simply just not work unless they are using the physical linked device, but there is no information to be retrieved from it what so ever. Your phone number is not saved on it, text messages aren't saved on it, contacts aren't saved on it, email addresses are not saved on it. It is basically just a 'security chip' to allow Sprint and other UICC SIM card using carriers to make sure only authentic devices are allowed to use their LTE networks.
This can also be demonstrated by people who have bought sprint phones off of ebay and people don't include the UICC SIM card that came with the device. They most likely wont ever be able to use LTE on that device unless they somehow convince the people at a sprint store to trade the device in for one with a UICC SIM, or on more rarer cases: have them contact someone who can order a replacement and be able to 'link' it to the device. My brother has had this happen twice to him. He'd buy a phone off of Ebay, and it wont have the SIM. not thinking it was a big deal, he just tried to activate it via the Sprint website, and with one, it simply wouldn't activate, and the other just wouldnt' get LTE. He had to take it into the store, and they luckily were willing to exchange the device for one with a UICC SIM, and for the one that just wouldnt' connect to LTE, they managed to have a blank one in the store and they had to ship the phone and the SIM off to some place to have them 'linked'. Its a hard coded issue, not simply a software issue...
SO, bottom line: Don't worry about 'locking' the UICC SIMs.... they wont really 'lock', because they already are, and there is no real reason/gain to do so anyway.
Click to expand...
Click to collapse
So i asked sprint for an unlock. They said they granted the unlock for iphone6 an galaxy gs6. Gs6 says uicc now able to accept international sim, but when said sim put in nothing happens.

Thank you for the DETAILED answer to help those of us who do not understand a lot of the technological terms that most products come with nowadays and makes it difficult for regular people without a college degree to comprehend and even some like me who have an extensive college degree (but just wasn't my thing)! (A lot of regular people THINK they are knowledgable that really are not and then they get mad when the language isn't down to their level because it then becomes even MORE difficult for them to understand the technical product they want all their friends to think that they "know all about".)

For all the tl;dr out there...
UICC Sim Unlock is an option provided to unlock the sim slot for use outside of the US and is only prevalent on Sprint devices (and its prepaid subsidiaries) to provide LTE service while using a Sprint account.
Older UICC Sim Cards are only tied to the device they are activated with and are not usually to be swapped between phones. They carry only your access to the LTE network and do not hold any account or phone information. Newer UICC cards can be passed across devices for the same purpose if the new device is linked to the same account the sim was activated on from the original device. In most cases the sim is actually blank and only calls to the tower to allow LTE service because its more convenient than activating/reactivating a sim.
Selecting UICC Unlock sends a request to Sprint to unlock the sim slot for use with GSM carriers outside of the US, providing you have properly closed the associated account and paid off the phone (or else your still SOL) and cannot be used to grant access to US based GSM carriers because Sprint locked the sim slot and the phones capabilities out of the US GSM band spectrum. That is unless you search hard enough on XDA on how to do it properly, which since LP is hit or miss and nobody seems to have simple enough answers like "yes" or "no" to the questions about Baseband version (in the latest GSM unlock attempts anyway).
Still tl;dr for you? Basically its an almost useless security feature to stop you from jumping ship from Sprint service to their competitors. Unless your moving outside of North America or sending your (ELIGIBLE!) device across seas, don't worry about it because it is of no use to you

Yet you can take your sim out and use it on a Nexus 6

This is illegal, companies are no longer allowed to lock the sim to their own devices. Thus the unlock messages everyone is getting on their devices.

Related

Urgent AT&T network problem: Atrix 4G Android

I am urgently in need of someone who can solve this network problem I have been having. Right now I can not access any mobile network with this phone.
I am using an Atrix 4g unlocked and rooted.
Basically, my problem is that my phone has been asking me for a "SIM network unlock PIN" every since my time in Italy.
I recently went to Italy 2 weeks ago, and came back yesterday. On my first day in Italy I bought an Italian SIM card from the Mobile Network company Tre, a company similar to AT&T. When I replaced my AT&T network card with the Tre one, it asked for the SIM network unlock pin. Seeing that I did not have a code on me at the time, and after trying several numbers given to my by Tre, I replaced the tre card with my original AT&T SIM card. I later learned that my phone was not international and I unfortunately did not call AT&T ahead to unlock it, causing the phone to lock network access. I learned that this is a security feature in case your phone is stolen.
I'm asking for your help because I spent literally over an hour with tier one and tier two support of both AT&T and Motorola technical support all telling me the same BS.
Before calling any support numbers, I went to an AT&T branch, and I told them the situation. They replaced my AT&T SIM card with a new one, yet the phone still asked for the SIM network unlock PIN. They then told me to call support and ask them about a subsidy unlock code. AT&T phone support gave me multiple codes to unlock the phone, but none of them worked. All of the SIM and IMEP numbers on the phone were correct in their systems too. After telling me exactly the same thing as tier 1 support, AT&T tier 2 then transferred me to common Motorola support tier 1 support. Motorola only told me to hard reset the phone, which I do multiple times every time I update your firmware anyway. The last hard reset I did to my device was literally 30 minutes before I called technical support. They then told me that the only thing I could do is to replace the phone under warranty with either motorola or AT&T.
However, I am in a pickel becuase my phone is completly unlocked, rooted, has CFW/kernel, etc...and I think that wards the warranty.
I have been using this same firmware ever since I got this phone during the last summer, and it has been working perfectly. After I put in the Italian SIM card, the network locks. I have no where else to turn but to an expert here on xda.
Is there anything I can do? The only thing I can think of is to tell my story to a nonobservant AT&T guy over at a store and ask him to replace it. However, I don't know what would happen if they found out my phone is unlocked and they gave me a new phone under warranty before realizing this...
Thanks
eurosport360 said:
I am urgently in need of someone who can solve this network problem I have been having. Right now I can not access any mobile network with this phone.
I am using an Atrix 4g unlocked and rooted.
Basically, my problem is that my phone has been asking me for a "SIM network unlock PIN" every since my time in Italy.
I recently went to Italy 2 weeks ago, and came back yesterday. On my first day in Italy I bought an Italian SIM card from the Mobile Network company Tre, a company similar to AT&T. When I replaced my AT&T network card with the Tre one, it asked for the SIM network unlock pin. Seeing that I did not have a code on me at the time, and after trying several numbers given to my by Tre, I replaced the tre card with my original AT&T SIM card. I later learned that my phone was not international and I unfortunately did not call AT&T ahead to unlock it, causing the phone to lock network access. I learned that this is a security feature in case your phone is stolen.
I'm asking for your help because I spent literally over an hour with tier one and tier two support of both AT&T and Motorola technical support all telling me the same BS.
Before calling any support numbers, I went to an AT&T branch, and I told them the situation. They replaced my AT&T SIM card with a new one, yet the phone still asked for the SIM network unlock PIN. They then told me to call support and ask them about a subsidy unlock code. AT&T phone support gave me multiple codes to unlock the phone, but none of them worked. All of the SIM and IMEP numbers on the phone were correct in their systems too. After telling me exactly the same thing as tier 1 support, AT&T tier 2 then transferred me to common Motorola support tier 1 support. Motorola only told me to hard reset the phone, which I do multiple times every time I update your firmware anyway. The last hard reset I did to my device was literally 30 minutes before I called technical support. They then told me that the only thing I could do is to replace the phone under warranty with either motorola or AT&T.
However, I am in a pickel becuase my phone is completly unlocked, rooted, has CFW/kernel, etc...and I think that wards the warranty.
I have been using this same firmware ever since I got this phone during the last summer, and it has been working perfectly. After I put in the Italian SIM card, the network locks. I have no where else to turn but to an expert here on xda.
Is there anything I can do? The only thing I can think of is to tell my story to a nonobservant AT&T guy over at a store and ask him to replace it. However, I don't know what would happen if they found out my phone is unlocked and they gave me a new phone under warranty before realizing this...
Thanks
Click to expand...
Click to collapse
Ahh, perm SIM locked.
Pretty sure that has to go back to the manufacturer to be fixed, if it can be fixed at all.
Just go ask for a replacement, they shouldn't be able to unlock it anyways.
Longcat14 said:
Ahh, perm SIM locked.
Pretty sure that has to go back to the manufacturer to be fixed, if it can be fixed at all.
Just go ask for a replacement, they shouldn't be able to unlock it anyways.
Click to expand...
Click to collapse
thanks for the reply.
However, two things:
1) I thought it might be permanent, but I was not sure. Back in Italy I remember the phone giving me a certain number of try's, so I now that I think of it I might have exceeded that, causing it to perm lock. Is there any other way in telling if it's perm locked?
2) Also, one of my concerns is that AT&T will see that my phone is unlocked and rooted and all of that, thus warding the warranty and the replacement. I'm thinking that maybe after I give them this phone and I get a new one, they look at the old phone in the future and will see that its rooted and unlocked. Is this possible or what?
eurosport360 said:
thanks for the reply.
However, two things:
1) I thought it might be permanent, but I was not sure. Back in Italy I remember the phone giving me a certain number of try's, so I now that I think of it I might have exceeded that, causing it to perm lock. Is there any other way in telling if it's perm locked?
2) Also, one of my concerns is that AT&T will see that my phone is unlocked and rooted and all of that, thus warding the warranty and the replacement. I'm thinking that maybe after I give them this phone and I get a new one, they look at the old phone in the future and will see that its rooted and unlocked. Is this possible or what?
Click to expand...
Click to collapse
1) Just putting your sim card in and having the phone not respond pretty much sums up the sim lock.
2) I would at least revert the phone back to stock. AFAIK, unlocking the bootloader burned some sort of efuse so returning it back to a true factory state is "technically" impossible, but I do remember seeing that you could at least relock(?) and removed the unlocked notification at boot. I believe you should still be able to access the phone even when the sim has been locked, just start it without a sim card in place. If you can bring it back to an AT&T build, I think you'll be okay if you're still under warranty.
Just remember that next time you travel, either have an unlocked GSM phone or get a sim subsidy code from the carrier that the phone is linked to.
Would getting a code from cellunlock.net work? Or is their code the same as the ones given to me by AT&T tech support?
AT&T tech support gave me three '8 digit numbers', which were randomly generated. None of those worked. DO you think a cellunlock number would work?
Also, I am reading up on some forums saying that people in my situation (who's phone does not accept any SIM card and still askes for the code), can get the phone to accept some codes by reverting to stock firmware and radio. This is by .sbf though....
If things haven't changed, I believe the sim subsidy unlock would only clear the phone for the next foreign sim card placed in the phone whereas a real unlock code would completely unlock the code. Once your phone has been locked though, I don't think that code will be of use anymore.
It wouldn't hurt to try to sbf back to a stock build provided you follow the proper instructions to not get the x1000 hard bricks. Aside from trying that, I would think your best bet would be to just get the phone exchanged under warranty.
Sent from my Galaxy Nexus using Tapatalk
SIM lock
Looks like you have locked your SIM. Since you have rooted your phone you voided your warranty , best bet is look for SIM unlock code from online probably ebay will give you cheaper options, try them if worked great if not then there is a tool to root/unroot any android device, I will post the download link once i find. restore the device to factory settings if it permits and unroot back . then claim for replacement.
Hi i just unlock my device after hours of investigation. You have to change the baseband. Here is what you have to do. Flash the baseband to the ones from brazil (search in google sbf not the zip ones), after the process you can put it back to the usa at&t radio. Ones you change to tha brazil radio (wipe always before changes radio), put one sim card of another provider and voila, the code will work. You need to have your phone with no registration of motoblur at all.
I hope it will help you.
Enviado desde mi MB860 usando Tapatalk 2
kemoli said:
Hi i just unlock my device after hours of investigation. You have to change the baseband. Here is what you have to do. Flash the baseband to the ones from brazil (search in google sbf not the zip ones), after the process you can put it back to the usa at&t radio. Ones you change to tha brazil radio (wipe always before changes radio), put one sim card of another provider and voila, the code will work. You need to have your phone with no registration of motoblur at all.
I hope it will help you.
Enviado desde mi MB860 usando Tapatalk 2
Click to expand...
Click to collapse
Hey this metod works with an lg p930 too?

[Q] International travel questions

Hey guys,
I tried searching on the topic but I'm hoping for more information specific to this phone.
I'm traveling to Germany in September. This will be my first time out of the country. I just called Sprint and requested for the phone to be unlocked for international travel. Since I've had the GS4 less than 90 days, I'm told this process will take a few days.
My questions are:
Now that my phone is unlocked, I can use international/locally bought micro-SIM cards, correct?
If I use these SIMs, will I still be subject to Sprint's high usage billing or will it operate entirely independently of Sprint's service?
If I flash a ROM, should I stick to the TW-based variants to ensure international capability? Or is it safer to leave the phone entirely stock until my trip is over?
If you have any tips and tricks for traveling (best SIM card, how to save money, the ROM you used while traveling, best apps for using minimal data, etc.) please do so! I appreciate your advice, everybody.
Thanks
-Tory
Edit:
D'oh! Thought I was in the Q&A forum. Mods, please move.
-Tory
mynameistory said:
Edit:
D'oh! Thought I was in the Q&A forum. Mods, please move.
-Tory
Click to expand...
Click to collapse
If you lucky and your unlocking will go through without issues that some of us here are having then you should be able to use any non-US sim cards while outside the US. You will be subject to those carriers charges only. Just don't forget to turn off CDMA roaming and switch the phone to GMS/UMTS mode.
I cannot comment on the ROMs though.
I'm currently delpoyed with the military. Had my gs4 remotely unlocked and I now use a rebelphone sim card for my local area. Just turn your phone to gsm and I turn off data because its not included in my rebel phone package. Should be all good to go once u get that done.
Oh and I use blue kabans ROM
Sent from my SPH-L720 using xda app-developers app
Please read forum rules before posting
Questions and help issues go in Q&A and Help section
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
Possible to use US sim?
obender said:
If you lucky and your unlocking will go through without issues that some of us here are having then you should be able to use any non-US sim cards while outside the US. You will be subject to those carriers charges only. Just don't forget to turn off CDMA roaming and switch the phone to GMS/UMTS mode.
I cannot comment on the ROMs though.
Click to expand...
Click to collapse
Is it possible to use a US sim card from another carrier in the US to check that the phone has successfully been unlocked before traveling? Sprint's told me that they unlocked my phone, but I want to be absolutely sure before I step on a plane in two weeks. I also have an update procedure to unlock the phone - I'd like to do that here in the US before I leave so that if there's any problem, I can work them in advance.
Thanks for moving Kenny!
Kate, from what I've been reading, under no circumstances will Sprint allow the phone to connect to a US GSM network using a T-Mobile or AT&T SIM card. I think this is analogous to "unlocking" the phone from its carrier, which carriers do not tolerate.
Buck, I will look at rebel phone among others. It seems data will be expensive, no matter what SIM card I choose. I expect things like Facebook updates and photo uploads should wait until I connect to wireless at hostels or my friend's place.
kate98 said:
Is it possible to use a US sim card from another carrier in the US to check that the phone has successfully been unlocked before traveling? Sprint's told me that they unlocked my phone, but I want to be absolutely sure before I step on a plane in two weeks. I also have an update procedure to unlock the phone - I'd like to do that here in the US before I leave so that if there's any problem, I can work them in advance.
Click to expand...
Click to collapse
I'm in the same boat as you are, from what I could gather from forums and Sprint itself, the answer is NO, you cannot verify that you phone was unlock while here in the US with _ANY_ SIM card.
obender said:
I'm in the same boat as you are, from what I could gather from forums and Sprint itself, the answer is NO, you cannot verify that you phone was unlock while here in the US with _ANY_ SIM card.
Click to expand...
Click to collapse
Hey obender, when you use international SIM cards, you lose your phone number for one they provide, correct?
mynameistory said:
Hey obender, when you use international SIM cards, you lose your phone number for one they provide, correct?
Click to expand...
Click to collapse
Yes, that's correct.
And does the phone need to be rooted? It sounds like maybe not for voice, probably for data? I will want both when we go to Spain in a few months. I don't have the phone yet but plan to pick one up this week - love my S3 but I can't use it internationally, and I don't think I can go back to my Photon for the trip.
RhinoDoc said:
And does the phone need to be rooted? It sounds like maybe not for voice, probably for data? I will want both when we go to Spain in a few months. I don't have the phone yet but plan to pick one up this week - love my S3 but I can't use it internationally, and I don't think I can go back to my Photon for the trip.
Click to expand...
Click to collapse
People report issues with data but according to sprint once it is unlocked it should work just fine both gsm voice and data, no rooting should be needed.
You can verify your UICC(sim) slot is unlocked by sticking in any "non-Sprint" sim card... if you get an error saying "Invalid Sim" then it's not unlocked... if you see no error.. you are probably unlocked. You can further verify this by going into About Device > Status and seeing if it's reading the ICCID of your new sim card.
You can test this with domestic sims too(ATT/Tmo etc).. though you will not get service due to Samsung blocking them. But yes.. the phone will read the ATT/Tmo ICCID if unlocked.
autoprime said:
You can verify your UICC(sim) slot is unlocked by sticking in any "non-Sprint" sim card... if you get an error saying "Invalid Sim" then it's not unlocked... if you see no error.. you are probably unlocked. You can further verify this by going into About Device > Status and seeing if it's reading the ICCID of your new sim card.
You can test this with domestic sims too(ATT/Tmo etc).. though you will not get service due to Samsung blocking them. But yes.. the phone will read the ATT/Tmo ICCID if unlocked.
Click to expand...
Click to collapse
According to sprint what you just said is not true. It should show "invalid SIM" all the time while you are in US no matter if you unlocked or not.
obender said:
According to sprint what you just said is not true. It should show "invalid SIM" all the time while you are in US no matter if you unlocked or not.
Click to expand...
Click to collapse
Hi,
I got my sprint s4 unlocked by sprint for international use. I've got a europe orange sim, and when I put it in the phone, I don't get any error msg. (BTW, when I leave the phone without any sim card, it shows some small icon on top saying I'm missing a sim, also it won't let me go into network settings..) is it how it's suppose to be when Sprint unlock the phone for 3rd party sim (international) card? meaning If the phone was "unlocked" i would have get some error msg. saying the device "Can't access" the sim card etc.?
Thanks!
wolf1_o said:
Hi,
I got my sprint s4 unlocked by sprint for international use. I've got a europe orange sim, and when I put it in the phone, I don't get any error msg. (BTW, when I leave the phone without any sim card, it shows some small icon on top saying I'm missing a sim, also it won't let me go into network settings..) is it how it's suppose to be when Sprint unlock the phone for 3rd party sim (international) card? meaning If the phone was "unlocked" i would have get some error msg. saying the device "Can't access" the sim card etc.?
Thanks!
Click to expand...
Click to collapse
The error message would be the same small icon but it would just say "Invalid SIM", but this is just on my phone that was supposedly unlocked by Sprint, I cannot confirm that it actually works with non US SIM card since I haven't had a chance yet to travel outside the US. Your phone can be unlocked as well or not, you, unfortunately, have no way of telling this until you travel outside the US and try it.
obender said:
The error message would be the same small icon but it would just say "Invalid SIM", but this is just on my phone that was supposedly unlocked by Sprint, I cannot confirm that it actually works with non US SIM card since I haven't had a chance yet to travel outside the US. Your phone can be unlocked as well or not, you, unfortunately, have no way of telling this until you travel outside the US and try it.
Click to expand...
Click to collapse
Alright, If it says invalid sim after you put international card in it's definitely not unlocked. Me and me friend got the phone on the same day and called sprint about 100 time to get the phones working. After sprint told me and my buddy that phones are unlocked, we put it German sim card in and it said invalid sim, but sprint said it will change when you go to Germany. So i didn't believe them and called them another 100 times till about mid June I talked to some supervisor and she said that phone is unlocked. So I put it my German sim back in and it sent me an SMS about the rates of that German service in USA. After that my friend called those assholes another 100 times and they assured him that it will definitely work even though it says invalid SIM. Long story shor... we get there and he is screwed for 3 weeks. Even more so, he was willing to pay $10 per minute to roam in Germany with Sprint... NO SIGNAL ANYWHERE... AND my data did not work with different sim card. only calls and sms. Later i found out that it could be fixed by going to a local branch and downloading something but it was too late. SO Sprint sucks.
Here's the email I got upon requesting the unlock:
Hello Torrance,
This email is intended to confirm that Sprint has successfully processed the unlock request for your Samsung Galaxy s4 Device.* In order for the unlock to be completed, the device has to be connected to the CDMA Network or Wi-Fi connection for the update to finalize.
*Once the update has been completed, please follow the steps below to unlock the device after you have the third party SIM:
*Turn off device > Insert 3rd party SIM > go to Settings > More (tab) > System Update > UICC unlock.* You will receive the update and it should change to GSM Mode.* *
*Phone number: XXX-XXX-XXXX
*If you have any additional questions comments or concerns please contact Sprint World Wide care 24/7 at 888-226-7212
*Thank you,
Ayesha J.
Sprint eCare
tarasator said:
Alright, If it says invalid sim after you put international card in it's definitely not unlocked. Me and me friend got the phone on the same day and called sprint about 100 time to get the phones working. After sprint told me and my buddy that phones are unlocked, we put it German sim card in and it said invalid sim, but sprint said it will change when you go to Germany. So i didn't believe them and called them another 100 times till about mid June I talked to some supervisor and she said that phone is unlocked. So I put it my German sim back in and it sent me an SMS about the rates of that German service in USA. After that my friend called those assholes another 100 times and they assured him that it will definitely work even though it says invalid SIM. Long story shor... we get there and he is screwed for 3 weeks. Even more so, he was willing to pay $10 per minute to roam in Germany with Sprint... NO SIGNAL ANYWHERE... AND my data did not work with different sim card. only calls and sms. Later i found out that it could be fixed by going to a local branch and downloading something but it was too late. SO Sprint sucks.
Click to expand...
Click to collapse
What version of the firmware are you running, is it the latest OTA MF9?
---------- Post added at 02:39 AM ---------- Previous post was at 02:29 AM ----------
tarasator said:
Later i found out that it could be fixed by going to a local branch and downloading something but it was too late. SO Sprint sucks.
Click to expand...
Click to collapse
Could you be more specific?
obender said:
According to sprint what you just said is not true. It should show "invalid SIM" all the time while you are in US no matter if you unlocked or not.
Click to expand...
Click to collapse
Sprint doesnt know what theyre talking about half the time. that is incorrect info.
no matter what sim you put in... if its PROPERLY unlocked... then you wont see a "invalid sim error". even att/tmobile.
if you put a sim in and it says "invalid sim" then the OTA sim unlock was not properly done and despite saying unlocked in sprints system.. it's really not.
I have both a sprint gs4 and sprint htc one. it's exactly the same on both.

Sim Unlock Sprint Galaxy S5 for use on the AT&T Network?

Hello everybody, sorry if this has been asked I tried searching everywhere and have come up with nothing that has been helpful to me. I am new here so if I'm posting in the wrong place I'll be happy to remove this.
I will try to provide you with every detail but my main problem is this: I have obtained an unlock code I received directly from Sprint for a Galaxy S5 I received from a friend. The friend made sure the device and his account met their qualifications, and he received a six digit "MSL Code" that he was told is the unlock code.
I have been told by Sprint, AT&T, countless YouTube videos and forums that the sequence for unlocking this phone is as simple as 1.) Entering a foreign sim into your device. 2.) When you turn the device on you will be prompted to enter the sim unlock code. 3.) Enter the unlock code and your device will be unlocked.
Of course it's turned out to be way less simple than that. My most obvious problem is with step #2. I am never prompted to enter the sim unlock code and instead only receive the message "Invalid Sim card."
Okay here is a back story if you want more details: I am on a family plan with AT&T right now that I believe is a good deal and would not like to switch carriers, although AT&T hires some of the biggest idiots I've ever encountered to work in their retail stores and tech support. I have been tempted to switch to Sprint because throughout all of this they have been the only ones to give me straightforward information and any help at all so far.
The Galaxy S5 in my possession meets all of Sprint's requirements to be unlocked and the previous owner received the unlock code directly from Sprint. It should be good to go.
I went to AT&T retail store with the locked device and unlock code for assistance and to make sure the process would go smooth and easy. The first time I was told it's impossible to sim unlock a phone and all I can do is sell the phone on eBay. I called tech support after this and they told me my problem was that I was using the AT&T sim card from my old HTC One, that SIM Card would be incompatible with the Samsung, so therefore I am receiving an "Invalid Sim card" error. The second time I went in I requested a sim card for a Samsung Galaxy S5 because AT&T tech support told me the SIM card in my HTC will not work. The dude grabbed an empty SIM card and gave it to me without asking me for my information or anything about my account and when I asked him about this he told me that it's not necessary, "SIM cards don't have any memory or carry any information on them for the phone to read other than what service the phone is supposed to use". I honestly don't know much about cell phone technology but I knew this was bull**** but he was no further help after I told him I think he might be wrong about that. I called AT&T tech support and they told me that guy was an idiot and to go back to them and request another SIM card.
I don't want to go back into that stupid store until I'm absolutely sure what the **** I need to do to get this stupid phone to work with my AT&T account. Please educate me on how this process works and what the correct steps I need to take are. Thanks a million times in advance for whatever help you can give me, and again let me know if this is being asked in the wrong place I'm still new here.

[SOLVED] Total Wireless (Verizon MVNO) - New Phone / Same SIM

I am switching from my old Nexus 6 to a brand new Moto G5 Plus. I am with the carrier Total Wireless which is a Verizon MVNO. Their cellular service and pricing is excellent. Their CSRs are low functioning. What I want to know is if I can just pop out the SIM from my old phone and put it into my new one without any issues. They both take the same size SIM and they're both compatible with Verizon. I won't have to buy a new SIM card or anything like that, will I? I ask because a CSR told me that the SIM cannot be removed and is part of the phone so I would have to buy a new one. Yeah...I know. It was painful. I just left the chat. Thanks in advance for the help!
adamshumpisxxx said:
I am switching from my old Nexus 6 to a brand new Moto G5 Plus. I am with the carrier Total Wireless which is a Verizon MVNO. Their cellular service and pricing is excellent. Their CSRs are low functioning. What I want to know is if I can just pop out the SIM from my old phone and put it into my new one without any issues. They both take the same size SIM and they're both compatible with Verizon. I won't have to buy a new SIM card or anything like that, will I? I ask because a CSR told me that the SIM cannot be removed and is part of the phone so I would have to buy a new one. Yeah...I know. It was painful. I just left the chat. Thanks in advance for the help!
Click to expand...
Click to collapse
As long as sim is not locked then you should be able to put it in the g5+, log in to your total wireless account on WiFi and input your IMEI or MEID (which ever is longer) into your account for that SIM, and boom your rocking. You might not even have to do all that sometimes popping the SIM in just works.
redman321 said:
As long as sim is not locked then you should be able to put it in the g5+, log in to your total wireless account on WiFi and input your IMEI or MEID (which ever is longer) into your account for that SIM, and boom your rocking. You might not even have to do all that sometimes popping the SIM in just works.
Click to expand...
Click to collapse
OK, cool. Thanks! Do you have experience with this? I ask because I have not seen anywhere on the website where I can edit the existing IMEI in my account. All I see is their Compatibility Checker.
Sorry I just assumed, not helpful I know that's just how it's been for me with other. Carriers. Sorry about to bad answer. Sounds like they must lock the SIM to the phone.
https://www.reddit.com/r/NoContract/comments/4zzx47/total_wireless_sim_swapping_and_tethering/
According to that you can just pop in the Card though.
Sorry I couldn't be of more assistance
redman321 said:
Sorry I just assumed, not helpful I know that's just how it's been for me with other. Carriers. Sorry about to bad answer. Sounds like they must lock the SIM to the phone.
https://www.reddit.com/r/NoContract/comments/4zzx47/total_wireless_sim_swapping_and_tethering/
According to that you can just pop in the Card though.
Sorry I couldn't be of more assistance
Click to expand...
Click to collapse
Well, I do appreciate the effort! That's more than I could find. When my new Moto G5 Plus comes in I'll pop my existing SIM in and go from there. I figure if it doesn't work I'll just play stupid, tell them my phone was working then all of a sudden it isn't and make them fix it. Worst comes to worst, I have to buy a new SIM for a dollar or whatever. Thanks again! I'll report back here with the conclusion
I bought a new unlocked phone for Total Wireless but it used a different SIM size. Once I put the new sim card in the new phone, I logged into my Total Wireless account online, clicked the upgrade to new device and went through the steps. Once I completed that I powered up the new device and it worked.
Hope this helps in some way.
dmeeks72 said:
I bought a new unlocked phone for Total Wireless but it used a different SIM size. Once I put the new sim card in the new phone, I logged into my Total Wireless account online, clicked the upgrade to new device and went through the steps. Once I completed that I powered up the new device and it worked.
Hope this helps in some way.
Click to expand...
Click to collapse
I don't see "upgrade to new device" anywhere listed on the site. Can you direct me more specifically? Thanks.
adamshumpisxxx said:
I don't see "upgrade to new device" anywhere listed on the site. Can you direct me more specifically? Thanks.
Click to expand...
Click to collapse
Log into your account. It should be at the account options screen. If not, click on link to the left.
Once that comes up, click on view details. It should list your phone. Over to the right it should give you the option to upgrade the device.
If it doesn't then something is most likely wrong with the account and you'll need to get in touch with Customer Service.
dmeeks72 said:
Log into your account. It should be at the account options screen. If not, click on link to the left.
Once that comes up, click on view details. It should list your phone. Over to the right it should give you the option to upgrade the device.
If it doesn't then something is most likely wrong with the account and you'll need to get in touch with Customer Service.
Click to expand...
Click to collapse
Can you post a screenshot or something? Nothing you're saying is even remotely on this site. Are we talking about the same company?! Also, I just got a hold of them and now they are demanding I buy a new SIM card because apparently I can't transfer service to a new phone. That makes ZERO sense. Do you have to be UNDER a certain IQ to work for this company or what?!
So the verdict is in. With Total Wireless you CAN pop out the SIM from your old phone and put it into your new one BUT...there is an issue. The old phone's IMEI stays associated with the SIM you just put into your new phone. That will never be an issue should you just put the phone into the "old phone drawer" but it MAY become an issue if you sell or give away your phone to be used with Verizon or another Verizon MVNO. From what I gather, that IMEI will show as in use and not allow another user to register it with a new SIM. Will it matter if you go with AT&T, T-Mobile, Sprint, etc...? I'm unsure but from what I gather, I doubt it. The really dumb part about this whole thing is Total Wireless's unwillingness to just unregister the old IMEI from your current SIM and register a new one. From speaking to a Verizon representative this is totally possible but Total Wireless refuses to do it. Instead they demand you buy a new SIM card. I assume this is from complete ignorance as their CSRs are almost completely inept. It's the best "bang for your buck" company to go with when you want / need Verizon service but if you need help...may the force be with you. Put it this way...They didn't even know what an APN was and insisted it was only a single word long (not even the right word).
I have two Moto G5 Plus's that I bought from Best Buy on the same day at the same time. I checked both IMEIs about 2 months ago to see if they were compatible both where. Now that my auto for ATT Gophone got turned off in time bought the CDMA sim kit. I went online to activate. Total Wireless said one is compatible and one is not. I called customer support and talked to a supervisor still got same thing. Was told if the phone wasnt activated on VZW then it would be unable to work. I told her both have been on ATT since day one. WTF! So looks like I am staying with ATT.

Verizon in Sim2 slot

Our boss bought 24 phones for the field technicians (he thinks we goof off...some do, I don't), but the phones are Samsung J phones with a small screen. The have the Knox and other crap in them, with the ability to track.
I told him he could track me all he wants, but I'll just toss the sim in my OP6T.
Currently, sim one is a straight talk sim (tracfone) on at&t towers. VoLTE works perfectly, and the VPN settings
can be all edited.
Sim two, has the verizon card. I DO NOT see the VoLTE or even LTE symbol even if I turn off or remove Sim one.
So I tried to edit the VPN settings and all but the name are grayed out? Would this be something with the
Verizon sim card or how it was set up on the Samsung/Knox garbage that won't allow me to edit the VPN in the
Sim two slot?
TIA
Since no one has bothered to try to help you, i want to tske a stab at it. On the One Plus 6t, you have to have your sim card changed to reflect what verizon calls cdma-less. on verizon, it will only use LTE. As far as Samsung and knox, it all depends on which model if ya want to get by all of that. either way, i wish you luck. #downwithbigbrother
kitcostantino said:
Since no one has bothered to try to help you, i want to tske a stab at it. On the One Plus 6t, you have to have your sim card changed to reflect what verizon calls cdma-less. on verizon, it will only use LTE. As far as Samsung and knox, it all depends on which model if ya want to get by all of that. either way, i wish you luck. #downwithbigbrother
Click to expand...
Click to collapse
I THINK I figured it out. The way they have the "unlimited" data set up for this "business" account of 24 smartphones, they might be throttling it down, just to make sure someone doesn't go bonkers and start downloading a bunch of stuff.
I went so far as to remove MY sim card, stick the verizon sim in the slot 1 side with nothing in the slot 2 side, and the results were the same. I'll find out next week, when they actually start handing them out
p51d007 said:
I THINK I figured it out. The way they have the "unlimited" data set up for this "business" account of 24 smartphones, they might be throttling it down, just to make sure someone doesn't go bonkers and start downloading a bunch of stuff.
I went so far as to remove MY sim card, stick the verizon sim in the slot 1 side with nothing in the slot 2 side, and the results were the same. I'll find out next week, when they actually start handing them out
Click to expand...
Click to collapse
based on what ya just said, it sounds like the vzw sim is your work sim. if thats the case, having it shifted to cdma-less may be impossible if you arent authorized to make changes to the account for the sim. its the one weird caveat of the 6t on Verizon. without that change, the 6t doesnt work correctly on big red. i have a post paid personal verizon account, and in order for my 6t to work on the sim i already had activated,i had to call and verizon had to change a setting in my account making my sim card cdma-less. i totally appreciate your sentiment, (i refused a work phone and receive a $20/month stipend for work use of my phone vs having a work phone through my company. about the time i saw all the monitoring apps they wanted to install to pay for my phone, i said no dice.
kitcostantino said:
based on what ya just said, it sounds like the vzw sim is your work sim. if thats the case, having it shifted to cdma-less may be impossible if you arent authorized to make changes to the account for the sim. its the one weird caveat of the 6t on Verizon. without that change, the 6t doesnt work correctly on big red. i have a post paid personal verizon account, and in order for my 6t to work on the sim i already had activated,i had to call and verizon had to change a setting in my account making my sim card cdma-less. i totally appreciate your sentiment, (i refused a work phone and receive a $20/month stipend for work use of my phone vs having a work phone through my company. about the time i saw all the monitoring apps they wanted to install to pay for my phone, i said no dice.
Click to expand...
Click to collapse
Thanks, makes sense. I've never had a verizon sim or phone. I'll plug that sim back into the tiny Samsung J phone they were handing out and see how it performs, but, I'm sticking with the OP6T. I've got all the numbers duplicated so I don't really
care about the data speed/voice on the verizon side...I'll just use the at&t side.
As for the monitoring apps, THAT is the main reason I don't want that Samsung J phone

Categories

Resources