Straight Talk AT&T - Nexus 4 Q&A, Help & Troubleshooting

I ordered a AT&T Straight Talk SIM card off of eBay. It was adversitied as brand new and the pictures showed the package as if it was in any store. It was shipped through the mail taped to a letter with instructions of activating it on an iPhone. It had the SIM card # and a Straight Talk "dummy" serial # to use. I figured I'd use it since it was there instead of my Nexus' serial #.
I went through the activation online and everything went smoothly. I did a factory reset on my phone, inserted the SIM card and went through the setup.
It's been about 4 hours now and I'm still getting no signal. I have tried different APN settings found on Google and forum search results on here and other tech forums. Still nothing? I even tried to set the settings in *#*#INFO#*#* to GSM only and LTE/GSM Auto but it will always reset to WCDMA preferred after resetting trying different APNs.
I called customer support twice. The first guy just did the "I need to gather your information" process for first callers then told me they're busy and to call back in 2-4 hours. The second time, a woman asked me to remove the battery while its still on. It took me about 15 minutes to explain to her that I have a Nexus 4 and not the "dummy" phone I activated with. She then told me there's nothing she can do because nothing problems show up on my account.
What do I do? You guys told me AT&T SIM cards still work, they're just not sold in stores. ;_;

I just activated another ST att Sim this morning..
Did you use the APN settings from the straight talk n4 thread ?
Also why would you use a dummy phone/ I have never did that.
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myturbo1 said:
I just activated another ST att Sim this morning..
Did you use the APN settings from the straight talk n4 thread ?
Also why would you use a dummy phone/ I have never did that.
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Click to collapse
Link to the thread?
And Idk. Can I reactivate the SIM with another phone's serial #?

Drtro said:
Link to the thread?
And Idk. Can I reactivate the SIM with another phone's serial #?
Click to expand...
Click to collapse
I believe so.. I changed allot of phones.
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Here is mine.
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myturbo1 said:
I believe so.. I changed allot of phones.
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Click to collapse
What are your APN settings? From reading, a lot say att.mvno or whatever no longer works.

Did you get the unlimited plan?
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Can you type it out? My iPhone can't do anything besides highlight the thumbnails.

Yes the $45 card.

Drtro said:
Yes the $45 card.
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Click to collapse
You can't view the pictures ?
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myturbo1 said:
You can't view the pictures ?
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I saved them. I input your settings. When I restart, it still says "NO SERVICE" then goes to "EMERGENCY CALLS ONLY"
I know it's not that I don't have service because I'm not even connected to the network and I still have no phone number in my phone details. But my account on the website shows my phone number and everything.
I guess I can buy another card and activate it again?

Sounds like a sim issue.
Sent from my Nexus 4 using Tapatalk 2

Drtro said:
I saved them. I input your settings. When I restart, it still says "NO SERVICE" then goes to "EMERGENCY CALLS ONLY"
I know it's not that I don't have service because I'm not even connected to the network and I still have no phone number in my phone details. But my account on the website shows my phone number and everything.
I guess I can buy another card and activate it again?
Click to expand...
Click to collapse
Did you set APN to use (click circle) after save ?
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---------- Post added at 10:20 PM ---------- Previous post was at 10:14 PM ----------
Does the sim from your iPhone work in the nexus ?
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Let me get on here.
It says I have no service when I start my phone.
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myturbo1 said:
Did you set APN to use (click circle) after save ?
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---------- Post added at 10:20 PM ---------- Previous post was at 10:14 PM ----------
Does the sim from your iPhone work in the nexus ?
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Click to collapse
My iPhone is through Ntelos which is CDMA. I got the Nexus to get out of contract carriers. T-Mobile only has Edge/2G in my region so I ordered an ATT SIM off eBay.
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Try the Sim from your iPhone , if it's a mini
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It works in your iPhone ?
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Related

Nexus 4 connection

Hey guys, I was just wondering if someone could help me. I've got my Nexus 4 on EE UK. My signal bars stay blue for about an hour or so meaning that its connected to the Google servers. But then they go grey and all my Facebook notifications, gmail and talk don't come through. Here's the odd part.....if I put the handset in air plane mode and turn it back on it reconnects! Anybody got any ideas????
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jaimeletelierhay said:
Hey guys, I was just wondering if someone could help me. I've got my Nexus 4 on EE UK. My signal bars stay blue for about an hour or so meaning that its connected to the Google servers. But then they go grey and all my Facebook notifications, gmail and talk don't come through. Here's the odd part.....if I put the handset in air plane mode and turn it back on it reconnects! Anybody got any ideas????
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Click to expand...
Click to collapse
I have the same problem, with wi-fi or mobile connection. Can't seem to find a solution. However, sometimes it just magically activates itself again and I get a load of missed messages/e-mail etc.
danielvc said:
I have the same problem, with wi-fi or mobile connection. Can't seem to find a solution. However, sometimes it just magically activates itself again and I get a load of missed messages/e-mail etc.
Click to expand...
Click to collapse
Yup, exactly the same. Not so much with WiFi tho. I did read that if you didn't sign in with your gmail account on first boot then u need to reset your entire handset and sign in again from the very start using the gmail account. Some say it works others say it doesn't.
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jaimeletelierhay said:
Hey guys, I was just wondering if someone could help me. I've got my Nexus 4 on EE UK. My signal bars stay blue for about an hour or so meaning that its connected to the Google servers. But then they go grey and all my Facebook notifications, gmail and talk don't come through. Here's the odd part.....if I put the handset in air plane mode and turn it back on it reconnects! Anybody got any ideas????
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I had the same problem what worked for me was remaking the APN. I was using the default APN and it was giving me problems but after making my own with the same stuff it fixed it.
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ROCKSTAR XS said:
I had the same problem what worked for me was remaking the APN. I was using the default APN and it was giving me problems but after making my own with the same stuff it fixed it.
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Well, it's also related to wifi, so I don't know it that'll fix it. But I added my APN myself, just to make sure. Thanks.
---------- Post added at 01:56 PM ---------- Previous post was at 01:20 PM ----------
jaimeletelierhay said:
Yup, exactly the same. Not so much with WiFi tho. I did read that if you didn't sign in with your gmail account on first boot then u need to reset your entire handset and sign in again from the very start using the gmail account. Some say it works others say it doesn't.
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Click to collapse
Trying that now. I'll let you know if it works.
Any joy??
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jaimeletelierhay said:
Any joy??
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Click to collapse
Still the same. Loses connections in deep sleep & I get grey bars that switch to blue when I activate the device.
Surely there's a fix for it. Must b. Wonder if manual APN settings would fix it.
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Similar problem here - Am on T-mobile UK but the carrier hasn't changed to EE like it had on my previous phone (anybody else like this?)
But yeah, have no issues over wifi but occasionally mobile data stops working and the bars go grey; when activating data connection it sometimes takes quite a while for them to turn blue.
Anybody managed to rectify the issue with APN settings?
dogwoofer said:
Similar problem here - Am on T-mobile UK but the carrier hasn't changed to EE like it had on my previous phone (anybody else like this?)
But yeah, have no issues over wifi but occasionally mobile data stops working and the bars go grey; when activating data connection it sometimes takes quite a while for them to turn blue.
Anybody managed to rectify the issue with APN settings?
Click to expand...
Click to collapse
Anyone ever figure this out? Switching to airplane mode helps me but this sucks.

T-Mobile HSPA+ not working HELP!

My nexus 4 worked perfectly fine until now....I dont know what happened I get full bar with H signal no gray...but the data connection isnt there or barely there...I ve checked with my data plan and I still have more than 3 gb left...I tried everything factory resetting the phone, flashing stock image turning off radio etc....still nothing...plz help!
Did you enter your APN? Or it might be a bad sim card
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jjcandroid2012 said:
Did you enter your APN? Or it might be a bad sim card
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Yes the APN is right, I am testing another sim card...maybe that is the issue...
Hope it works!
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jjcandroid2012 said:
Hope it works!
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Thank you...changed the sim card...stilll same...
Perhaps the network is having problems.
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I was not getting data at all after I got a new micro Sim for my n4. I waited a few hours to let things kick in, but nope.
So I went into setting and turn off and on "data enable", and ON then OFF for "use 2g only" "data roaming"
Then finally enable and disable airplane mode. I think I did it twice and it finally work. I did not mess with the APN.
Basically, I was just trying to refresh it to let it search for data. This isn't a solution, but worth a try.

Nexus 4 AT&T connection lag?

Not sure what to call this really. Every since I started using the nexus my at&t hspa connection is terrible. Almost like lagging and "timeouts" constantly.
Example: I'm in Google chrome with 4 full blue bars on hspa. I type in a web address and hit go. It takes 5-10 seconds before the up and down arrows on the signal bars show up and then it starts loading the page. For 5-10 seconds it does nothing.
Same issue in apps. For example, in dice with buddies, I'll submit my move and it won't take it for like 10 seconds. I've never had this issue with any of my previous phones.
Do you guys know of better APN settings or something? I'm just using whatever stock settings there were.
I think it's a radio issue, where it disconnects spontaneously
It's annoying as hell and I'm about to sell the phone because of it.
Search the forum for the best APN. I'm on ATT with the nexus 4 and have no issues.
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robstunner said:
Search the forum for the best APN. I'm on ATT with the nexus 4 and have no issues.
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I concur. I not only had to change my APN, but I also had to call AT&T to make sure I was provisioned on an HSPA account.
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No issues with ATT hspa network here as well... May be your area has bad att hspa network?
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Ameri-CAIN said:
I concur. I not only had to change my APN, but I also had to call AT&T to make sure I was provisioned on an HSPA account.
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Click to collapse
Which APN are you using.
Edited
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Need help!!! Tried to setup simlock now I'm blocked

I'm on t mobile and I tried this but no go https://support.t-mobile.com/docs/DOC-5028?noredirect=true . Can anyone help? It keep saying enter puk code.
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It says call customer care to get a code. I would suggest that.
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El Daddy said:
It says call customer care to get a code. I would suggest that.
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Click to collapse
This is the only phone I have.
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bmakk2055 said:
This is the only phone I have.
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Click to collapse
then go to a tmobile. out of curiosity, why were you locking the sim card?
simms22 said:
then go to a tmobile. out of curiosity, why were you locking the sim card?
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Click to collapse
Reading this http://m.androidauthority.com/how-to-recover-lost-android-phone-177318/ trying to secure my phone and t mobile is closed where I'm at.
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Well thanks guys, guess I'll have to wait to tomorrow to go by t mobile.
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bmakk2055 said:
Reading this http://m.androidauthority.com/how-to-recover-lost-android-phone-177318/ trying to secure my phone and t mobile is closed where I'm at.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Guess you missed this part of the article
" To protect your SIM card with a PIN, go to Settings > Security > SIM Card Lock > Set Up SIM Card Lock. Tick the checkbox for the “Lock SIM Card” option. You’ll be asked for the default SIM PIN, which should have been provided to you by your network operator. Do not input the wrong PIN more than thrice, or else you could lock yourself out of your SIM and will need to input the PUK code. "
haha
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SeraldoBabalu said:
Guess you missed this part of the article
" To protect your SIM card with a PIN, go to Settings > Security > SIM Card Lock > Set Up SIM Card Lock. Tick the checkbox for the “Lock SIM Card” option. You’ll be asked for the default SIM PIN, which should have been provided to you by your network operator. Do not input the wrong PIN more than thrice, or else you could lock yourself out of your SIM and will need to input the PUK code. "
haha
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Click to collapse
I got it unlock by entering 1234 twice , I don't know how that work because I was trying to set it to 1305
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every single time that ive heard of a person locking their sim, that person ends up locking themselves out.
simms22 said:
every single time that ive heard of a person locking their sim, that person ends up locking themselves out.
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Click to collapse
Yeah I'm on PA ROM, while I was trying to set it up the screen flicker like 3 times. I think that's what mess it up.
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Anyone have working data on Straight Talk (T-Mobile) this morning?

I woke up this morning to my phone saying I need to sign into the network HOME. The phone shows 3G/H but cant connect to Google's services, apps cant get to data and when I try to go anywhere in the browser it redirects me to a T-Mobile web page saying I dont have a working data plan and to sign up for a data plan. I'm in Atlanta, GA.
APN is :
straight talk
wap.tracfone
8080
http://mms.tracfone.com
mcc = 310
mnc = 260
I doubt its going to be fixed on here but I am wondering if its global or if I should keep harping on them because its specific to my SIM.
You need to set your APN to T-Mobile settings. I'll post my settings.
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ihidbehindmusic said:
You need to set your APN to T-Mobile settings.
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Click to collapse
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Would not let me add multiple pics.
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Last one
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I had the exact same issue a few days ago with net10. Support was not helpful. Finally purchased a new tmobile sim, and did the transfer existing service to new sim via the website. Had data back within a few minutes.
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I use Platinum Tel which also borrows its service from T-mobile and I havent had data working for 2 days. I turn it on but nothing happens. I've asked them about it and I checked two different phones. I dont know whatsup.
I checked the APN settings and they were ok.
My APN settings never changed and they were never those settings. Let me reiterate, I am on STRAIGHT TALK and not T-Mobile directly.
Then have had me trying a dozen ones and nothing.
I'm having the same issue, and so are people on Facebook and the ST forums. Support is useless, but I finally got escalated high enough to make them put in a detailed ticket about the issue.
It's not just you, it's a lot of people, so I'm hoping it'll be fixed soonish.
Still broken, this is two days out now :/ If anyone has this fixed for themselves somehow, please post.
XDAcat62 said:
Still broken, this is two days out now :/ If anyone has this fixed for themselves somehow, please post.
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Click to collapse
Data is working now for me. I contacted platinum tel customer service and somehow it was fixed.
alan-31 said:
Data is working now for me. I contacted platinum tel customer service and somehow it was fixed.
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Click to collapse
I had to buy a new sim card and transfer the service.
They sent me an AT&T SIM.

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