Nexus 4 AT&T connection lag? - Nexus 4 Q&A, Help & Troubleshooting

Not sure what to call this really. Every since I started using the nexus my at&t hspa connection is terrible. Almost like lagging and "timeouts" constantly.
Example: I'm in Google chrome with 4 full blue bars on hspa. I type in a web address and hit go. It takes 5-10 seconds before the up and down arrows on the signal bars show up and then it starts loading the page. For 5-10 seconds it does nothing.
Same issue in apps. For example, in dice with buddies, I'll submit my move and it won't take it for like 10 seconds. I've never had this issue with any of my previous phones.
Do you guys know of better APN settings or something? I'm just using whatever stock settings there were.

I think it's a radio issue, where it disconnects spontaneously

It's annoying as hell and I'm about to sell the phone because of it.

Search the forum for the best APN. I'm on ATT with the nexus 4 and have no issues.
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robstunner said:
Search the forum for the best APN. I'm on ATT with the nexus 4 and have no issues.
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I concur. I not only had to change my APN, but I also had to call AT&T to make sure I was provisioned on an HSPA account.
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No issues with ATT hspa network here as well... May be your area has bad att hspa network?
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Ameri-CAIN said:
I concur. I not only had to change my APN, but I also had to call AT&T to make sure I was provisioned on an HSPA account.
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Which APN are you using.

Edited
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Related

Random Google signal

Anyone all's with random Google signal this start like 2 weeks ago for me I just want to make sure the it's not the phone and it's Google.
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I don't understand.
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chikilin1389 said:
Anyone all's with random Google signal this start like 2 weeks ago for me I just want to make sure the it's not the phone and it's Google.
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what are you referring to. Might it be your cell signal, if it is I too have been having more issues with sprints coverage in past month
I'm talking about wen the bars get green
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Well I do have bars they are all gray almost all the time. And when they green it's when Google go's in and it's faster
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chikilin1389 said:
Anyone all's with random Google signal this start like 2 weeks ago for me I just want to make sure the it's not the phone and it's Google.
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Too much to ask for you to post in one of the other two threads on this subject?
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may I ask if your wifi policy is set to "when screen off" might be getting the hand off between cell radio and wifi when reconnecting the mothership
How you check that
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I'm experiencing the same thing. For the past month or so, my signal bars go from Green to Gray and as a result I lose any connection to Google's services. Such as Gmail, Gtalk, Gvoice etc. Every time I see this, I have to login to Gtalk and the bars go green again. But this fix only lasts from a few minutes to a few hours if I'm lucky. I've been on the Google forum reading about this issue since April on T-Mobile and other carriers, and now since a month ago on Sprint.
Yes that's the problem that I have
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same here! t-mobile germany...
I had that problem with my HTC Desire. The problem only appears when there's very little space left in RAM or internal memory...
No this sounds like Google having server issues. I'm seeing the same on my phone.
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Do you see this happening with 3G, or wifi as well?
See it more on 3g. You thing it can be the gaaps cuz I get it back every time I go to gtalk
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Please refer to http://forum.xda-developers.com/showthread.php?p=17373413#post17373413
and also http://goo.gl/0NXZi for the official google issue report
its disheartening to see this issue has been going on for months without a fix from google. ive been having this issue for the past week or two now...
Looks like it is fixed. Has been solid so far today.
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Same here, phone seems ok today.
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Finally fix. Thanks Google
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Slowest Data Speeds on my Nexus 4

I have T-Mobile 30$ Prepaid plan with 5gb 4g data and then 3g unlimited plus 100 minutes. I have a download speed and upload speed of 100kb- 200kb. No idea why. I got higher scores on my Nexus One. coverage is perfect in my area. Is it my APN settings? I set it to IPV4/IPV6? Any help:laugh:
iTzTrevor said:
I have T-Mobile 30$ Prepaid plan with 5gb 4g data and then 3g unlimited plus 100 minutes. I have a download speed and upload speed of 100kb- 200kb. No idea why. I got higher scores on my Nexus One. coverage is perfect in my area. Is it my APN settings? I set it to IPV4/IPV6? Any help:laugh:
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i've had this problem. you can check your apn settings here. but when i talked to customer support they pretty much told me if that's the speed it i get then they can't do anything about it. so if anyone else has any more info that'd be cool. :good:
Maybe u getting throttled?
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I love my data speeds on T-Mobile monthly 4G...T-Mobile 3G is slow are you sure you can't get H (4G) in your area. Tmobile's 4G will actually only come on when data is being used. So I suggest browse the web for a little bit and when you see H come on then run a speedtest. But the phone idols at 3G and I didn't have to mess with any APN settings.
Edit: I am on the 70 dollar plan unlimited everything and no throttling.
No that's impossible... I only used 500mb so far...and I have a payment due in three days. I have H all the time. My iPhone 4 gets faster speeds...and that's stuck on 3G
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Any help you guys? It's impossible that's mine is this slow if my nexus is faster
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What speeds were you getting with your Nexus One? And have you tested your WIFI speeds on your N4 are normal as you expect them to be?
8_8 said:
What speeds were you getting with your Nexus One? And have you tested your WIFI speeds on your N4 are normal as you expect them to be?
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Yeah they are. I got like 3-4 mpbs on my Nexus One as well as my iPhone 4. My Nexus 4 gets 200-300KB 3-5 bars H icon. I get my usual 15 mpbs on wifi so it cant be the radio on the phone..
is there a HSPA+ option that we could turn on and off. or is it when there is HSPA+ it automatically connect.
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You can enter *#*#4636#*#* and change to WCDMA to GSM auto. See if that works. I have a nexus 4 and a contract plan with t mobile and I have HORRIBLE speeds. But yet good reception? Here's my screen shot
Look full bars and H
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This is FULL reception. I know its tmobile because I get 12.00 Mbps for about 5min / 4 times a day, if I'm lucky
Have you tried calling tmobile?
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Even after a month i still have these issues. Is this a defect on the Nexus 4? I've had three replacements and it still persists.
iTzTrevor said:
Even after a month i still have these issues. Is this a defect on the Nexus 4? I've had three replacements and it still persists.
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Have you tried a new SIM card?
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Opentang said:
Have you tried a new SIM card?
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No but what would that do xD?
Confirming that I'm having the same problem, on at&t. My Nexus 4 gets terrible speeds compared to my 850 Mhz Nexus One and my One S. Same SIM and APN on all of them.
It's also ridiculously slow to switch the data connection on (read: to show H+ in the status bar or start showing the up and down arrows.

T-Mobile LTE down?

I have had the LTE fix on my phone for about two weeks now and today it is not showing up. Is 4G down in the LA area? Is anyone else having this problem?
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JusDre82 said:
I have had the LTE fix on my phone for about two weeks now and today it is not showing up. Is 4G down in the LA area? Is anyone else having this problem?
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I'm over in the IE, and LTE is going strong.
This is really weird. All the APN settings and the radio is still there. Nothing has changed except I'm just not getting 4G anymore
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Have you rebooted lately? I know if I reboot, then the setting in 4636 changes to WCDMA Preferred. I have to go back and change it to LTE/GSM, then turn the radio off and back on before it will connect to LTE.
Not sure if that is normal, but that's what happens to me.
I just did a factory wipe and I rebooted everything works now. Really weird though. It happened right after I put LTE on my girls Nexus 4 and it's not working on hers right now either. I'll wipe hers when I get home I guess.
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Quick question what kind of speeds you guys are getting on lte
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aseercte said:
Quick question what kind of speeds you guys are getting on lte
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depending on what area of new york city im in, topping at about 29mbps download and 12mbps on upload.
was working in the Bay Area when I tried it just now....
Was working in San Diego earlier... Pulled 30 down 15 up
Working in Denver, 33Mbps down 13 up
What program are you using to test your speeds?
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JusDre82 said:
What program are you using to test your speeds?
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https://play.google.com/store/apps/...DEsIm9yZy56d2Fub28uYW5kcm9pZC5zcGVlZHRlc3QiXQ..
Thanks
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I get those speeds on occassion in chicago but that doesn't really even matter. the LTE signal seems to penetrate building better.
thfreedumb said:
I get those speeds on occassion in chicago but that doesn't really even matter. the LTE signal seems to penetrate building better.
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I noticed that, it still isn't where I need it to be but it's definitely gotten better.
These are my speeds, not the highest but I'm happy with them! I'm in NYC, btw
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[Q] network mode changes by itself. Should it do that?

Im running cm 10.1.2 it works great I live were tmobile has lte. so I flash LTE radio and that works great. my apn is tmobel us LTE and my preferred network mode is lte/gsm/wcdma. Sometimes when I drive outside lte coverage zone or in on a weak spot my preferred network mode will change to csm/wcdma. Is this normal? I was driving and I just lost signal the other day Im guessing this is why. I got a screen shot of a app that shows I get lte or hspap with lte/gsm/wcdma. Should I not get both hspap and lte with this setting. Im guessing the phone could not get lte so it changed the profile? Can it do that?. When I was out of the coverage area tried to change it back to let/gsm/wcdma but it defaulted to csm/wcdma.. On reboot it defaults to lte/gsm/wcdma. so i know its working thanks for reading my thread.
I'm pretty sure that is normal. My phone does the same.
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myturbo1 said:
I'm pretty sure that is normal. My phone does the same.
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So when your phone changes profile when it gose into a lte zone dose it drops signal or any thing?
I want to say mind dose for a second as the profile changes then if I go back into a LTE zone it will change back. But im not sure as I have only been running this build for a few days and I mostly stay in a LTE zone.
Yes basically disconnects for a sec then changes.
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myturbo1 said:
Yes basically disconnects for a sec then changes.
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Just wondering why that is? does lte/gsm/wcdma not support hspap? Because my app screen shot told me on that profile i get hspap and lte .
I'm not really sure. But I do not understand why the nexus 4 handles this Network change so slowly. It's annoying at times.
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3G disconnects when on the phone

It it normal for my mobile internet to disable when I'm talking on the phone? And when I cut off it comes back
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It's always done it for me so I'm assuming it's normal
Are other phones like this?
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ezeekaY said:
Are other phones like this?
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I'll also say my old Galaxy Nexus and HTC One X did the same - I'm almost 100% sure it's normal behavior in Android
If I'm not mistaken it's because your using 3g to call someone. Now if you were on 4G and try to call somebody most likely it would still say 4G on the top notification bar because it's using your non LTE band to call somebody and allows you to use LTE for data purposes so you would be able to hop on the internet and browse at the same time on a call. Now I know with AT&T you can call somebody and browse the internet while on 3G.
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