[Q] Deleted Bloatware.... I thought - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

First post on XDA so might as well be a noob mistake and cry for help. :crying:
So after rooting my GS4 I went through on Titanium Backup and deleted all the AT&T apps. Was careful not to delete anything that was related to Samsung. Shortly after went to use S Voice and now S Voice crashes saying "Unfortunately, S Voice has stopped".
I remembered deleting an app by the name of "attupdate..." and now when I go into settings to About device > Software update nothing happens when I click on that.
I made no back ups and can't find any option in Titanium to restore the file. Not sure what to do at this point.

RandomHandle said:
First post on XDA so might as well be a noob mistake and cry for help. :crying:
So after rooting my GS4 I went through on Titanium Backup and deleted all the AT&T apps. Was careful not to delete anything that was related to Samsung. Shortly after went to use S Voice and now S Voice crashes saying "Unfortunately, S Voice has stopped".
I remembered deleting an app by the name of "attupdate..." and now when I go into settings to About device > Software update nothing happens when I click on that.
I made no back ups and can't find any option in Titanium to restore the file. Not sure what to do at this point.
Click to expand...
Click to collapse
I believe you are out of luck until we get a usable stock image. Unless someone can backup that particular app and send it to you for restore. I am not totally sure.

JIM2004 said:
I believe you are out of luck until we get a usable stock image. Unless someone can backup that particular app and send it to you for restore. I am not totally sure.
Click to expand...
Click to collapse
Thanks for the reply. Lesson learned. I did try installing the .apk file for the S4 S Voice but I get the same results. Guess I will just have to wait.

Factory data reset?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

justinfdsa said:
Factory data reset?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Decided to try the factory reset now it crashes after the part where you name your device saying "Unfortunately, Settings has stopped" and kicks me back to the previous screen. Now the device is unusable.

RandomHandle said:
Decided to try the factory reset now it crashes after the part where you name your device saying "Unfortunately, Settings has stopped" and kicks me back to the previous screen. Now the device is unusable.
Click to expand...
Click to collapse
Let me know what apps you need and I'll make backups and email them to you to restore from TiBu... Too late now, but this is why I always freeze apps, then make sure the phone still works right before uninstalling them.

inneyeseakay said:
Let me know what apps you need and I'll make backups and email them to you to restore from TiBu... Too late now, but this is why I always freeze apps, then make sure the phone still works right before uninstalling them.
Click to expand...
Click to collapse
Yeah at this point I cant get past the AT&T initial setup. I dont know what to do besides put my SIM card back in my GS3.

RandomHandle said:
Yeah at this point I cant get past the AT&T initial setup. I dont know what to do besides put my SIM card back in my GS3.
Click to expand...
Click to collapse
Ouch - sorry for the bad advice there

RandomHandle said:
Yeah at this point I cant get past the AT&T initial setup. I dont know what to do besides put my SIM card back in my GS3.
Click to expand...
Click to collapse
Anyway to do a hard reset from the factory recovery?

How about getting getting firmware from Samsung web and using Odin?
Sent from my SAMSUNG-SGH-I727 using xda premium

inneyeseakay said:
Too late now, but this is why I always freeze apps, then make sure the phone still works right before uninstalling them.
Click to expand...
Click to collapse
Lesson learned, OP and others? Before deleting anything, FREEZE them, especially when we don't have a way to go back just yet! With a phone this new and no ROMs available, I haven't deleted a single thing off of it, all my bloat has just been frozen

ozziedog said:
How about getting getting firmware from Samsung web and using Odin?
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
From what I have found online they havent released the firmware for the I337 GS4 yet only the I9500. I have it plugged into my computer and Kies sees it but doesnt let me do anything the firmware. It says "Your device's current firmware version is not supported to update firmware via Kies".
In recovery mode I get an error when I try to clear the cache partition. Though it does let me do the factory reset. When first booting after a factory reset I get an error saying Text-to-speech as stopped. Then after I name the device and check which options I want on it comes back saying Settings has stopped and kicks me back to naming the device. I have tried turning off all options (S Beam, etc.) and still the same.
Had I not done the factory reset I would still have a working device just without S Voice. Freezing vs uninstalling is for sure the better way to go about things, I just got ahead of myself. Now I have a cutting edge desk ornament until I can find a fix.

I was safely able to remove (froze them first then reset phone to make sure everythign worked well) the following without any issues.
AT&T DriveMode 1.0.2.4
AT&T Family Map 1.3
AT&T Locker 1.1.5
AT&T Navigator 3.2.3
AT&T Locker Smart Wifi 1.0
Blurb Checkout 1.0
Calculator 1.0 (I have my own calculator app)
Com2uSPoker 12.5
Mobilt TV 2.0
myAT&T 3.4
Polaris Offic 5
Yahoo! Finance
Yahoo! News
YPMobile 3.10
I did a full backup before I uninstalled just in case but so far no issues have arised, if any1 else knows of any other apps that are safe to remove lmk

cl_l said:
I was safely able to remove (froze them first then reset phone to make sure everythign worked well) the following without any issues.
AT&T DriveMode 1.0.2.4
AT&T Family Map 1.3
AT&T Locker 1.1.5
AT&T Navigator 3.2.3
AT&T Locker Smart Wifi 1.0
Blurb Checkout 1.0
Calculator 1.0 (I have my own calculator app)
Com2uSPoker 12.5
Mobilt TV 2.0
myAT&T 3.4
Polaris Offic 5
Yahoo! Finance
Yahoo! News
YPMobile 3.10
I did a full backup before I uninstalled just in case but so far no issues have arised, if any1 else knows of any other apps that are safe to remove lmk
Click to expand...
Click to collapse
What method did you use to do a "full" backup?

scott14719 said:
What method did you use to do a "full" backup?
Click to expand...
Click to collapse
Just used titanium to backup aps b4 i uninstalled incase id have to reinstall it

can any kind person share their backup they did using titanium ?? i went alttle crazy on my debloating... but i still have titanium working so maybe i could restore with your backup?

KryptosXLayer2 said:
Lesson learned, OP and others? Before deleting anything, FREEZE them, especially when we don't have a way to go back just yet! With a phone this new and no ROMs available, I haven't deleted a single thing off of it, all my bloat has just been frozen
Click to expand...
Click to collapse
How do I freeze them? And what does it mean to freeze - the apps won't be running but can be re-enabled?

datura77 said:
How do I freeze them? And what does it mean to freeze - the apps won't be running but can be re-enabled?
Click to expand...
Click to collapse
Yes that is exactly the idea......hope this helps.........
Sorry skimmed past our first question , you can freeze them by applying root , then installing an app called titanium back up from the market , I use the paid version , Pro. You can also disable apps without root by going to application manager ,all , then disable what apps you want to freeze , do a couple at a time and make sure apps you disable don't disrupt your phone then a few more and so on and so on..........

datura77 said:
How do I freeze them? And what does it mean to freeze - the apps won't be running but can be re-enabled?
Click to expand...
Click to collapse
Philly Jim said:
Yes that is exactly the idea......hope this helps.........
Sorry skimmed past our first question , you can freeze them by applying root , then installing an app called titanium back up from the market , I use the paid version , Pro. You can also disable apps without root by going to application manager ,all , then disable what apps you want to freeze , do a couple at a time and make sure apps you disable don't disrupt your phone then a few more and so on and so on..........
Click to expand...
Click to collapse
What he said.... but if you don't know what you're doing with this, chances are you SHOULDN'T be doing them! Just follow those steps and you shouldn't screw anything up, but if you get stuck, ask for help on the forum please and not in PM to just one person BEFORE going through with the step you are unsure of! We all weren't born with this knowledge and we're glad to help, but it doesn't help when you go and screw with stuff you shouldn't be just because the opportunity is there - if you don't know what you're doing, don't do it!

For those who don't know...You can also go to settings, more, application manager, all, touch the app you want to "freeze" and touch disable at top right...without root.

Related

[Q] Rooted Vibrant + T-Mobile Update = Brick?

I just recieved the T-Mobile update an hour and my phone is stuck on the vibrant screen. It was rooted and practically deleted almost every stock app that came with the phone. Is the update still installing or is my phone bricked for good?
VictorHD said:
I just recieved the T-Mobile update an hour and my phone is stuck on the vibrant screen. It was rooted and practically deleted almost every stock app that came with the phone. Is the update still installing or is my phone bricked for good?
Click to expand...
Click to collapse
There's 1 sticky post in this forum.
http://forum.xda-developers.com/showthread.php?t=732458
EASY WAY TO GET THE JI6 UPDATE
It leads to the following post
http://forum.xda-developers.com/showthread.php?t=803492
Barring that if you're leery to use Odin, call TMO.
Will any of those methods restore my phone without losing any information on it?
rubberwheels said:
Will any of those methods restore my phone without losing any information on it?
Click to expand...
Click to collapse
You could try making a Nandroid and then restoring only the data portion.
It all depends on what the OTA update did to your phone.
Well I'm stuck on the Vibrant Logo screen. Can you tell me how to do that? just restore the data portion?
rubberwheels said:
Will any of those methods restore my phone without losing any information on it?
Click to expand...
Click to collapse
I had the same problem. I had OCLF on my phone and I had un-lag-fixed and unrooted with it in anticipation of the JI6 update. When I ran the OTA, it bricked my phone anyway. I had to use Odin to get back to stock and that sounds like what you need to do too.
When I Odin'd back to stock, I still had all my videos, photos, and a bunch of files and stuff for apps, but I still needed to reinstall all the apps and redo all the settings/configurations.
oh man cause I used AK Notepad and basically my life is on that. Will those be erased too? and texts?
trunkstar1 said:
When I Odin'd back to stock, I still had all my videos, photos, and a bunch of files and stuff for apps, but I still needed to reinstall all the apps and redo all the settings/configurations.
Click to expand...
Click to collapse
Odin from stock wipes out the existing applications (and replaces all the bloatware too), so they needed to be reinstalled. Once reinstalled from Market, and reinstalling Titanium Backup, I was able to restore from the /sdcard the backups I had made previously.
There was some work involved with getting the system back to what I had, but I didn't lose any data.
d01100100 said:
Odin from stock wipes out the existing applications (and replaces all the bloatware too), so they needed to be reinstalled. Once reinstalled from Market, and reinstalling Titanium Backup, I was able to restore from the /sdcard the backups I had made previously.
There was some work involved with getting the system back to what I had, but I didn't lose any data.
Click to expand...
Click to collapse
This is the same as me running a nanoid restore from clockwork.
if i were you i would back the notes up to you sd card, and when the time comes to up date your phone or do anything just remove your sd card and you will be fine. or you can even transfer the pictures and notes to your pc
Vannagan said:
if i were you i would back the notes up to you sd card, and when the time comes to up date your phone or do anything just remove your sd card and you will be fine. or you can even transfer the pictures and notes to your pc
Click to expand...
Click to collapse
Where are the AKNotepad notes kept? so i can use adb pull to grab them.
I'm back to stock and it didn't erase any if my pictures, music, files, etc. but since I received the update already back when I was rooted, does that mean I won't be getting the update at all anymore? Or do I have to wait again for another roll-out?
Sent from my SGH-T959 using XDA App
VictorHD said:
I'm back to stock and it didn't erase any if my pictures, music, files, etc. but since I received the update already back when I was rooted, does that mean I won't be getting the update at all anymore? Or do I have to wait again for another roll-out?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
How you get back to stock? without losing all those data?
Are you guys just really impatient or something with the update. Mine stayed on the Vibrant screen for a while, but I just let it go and it worked out just fine. Mine was rooted and with the Ryan Lag fix.
I guess there is always the possibility that individual experiences can differ.
GenTsoChkn said:
Are you guys just really impatient or something with the update. Mine stayed on the Vibrant screen for a while, but I just let it go and it worked out just fine. Mine was rooted and with the Ryan Lag fix.
I guess there is always the possibility that individual experiences can differ.
Click to expand...
Click to collapse
How long did you leave it on the vibrant screen?
rubberwheels said:
How you get back to stock? without losing all those data?
Click to expand...
Click to collapse
I followed the instructions on another website. I tried the one they gave me here but it didn't work for me.
Type the following on the Google search bar:
Cyanogenmod how to recover soft brick
It should be the first link there and should look something like this:
[HOWTO] Recover from a"soft brick" on your Vibrant
I can't post link because I'm new here. Hope it helps.
Sent from my SGH-T959 using XDA App
rubberwheels said:
How long did you leave it on the vibrant screen?
Click to expand...
Click to collapse
Keep in mind that I didn't have AK Notepad so I don't know if they get deleted. If I were you I'd back up all the notes; e-mail them to yourself or something.
Sent from my SGH-T959 using XDA App
Hey, I used odin and the ji6 tar file. Phone works and no data was erased! I think I have the latest ota update.
Sent from my SGH-T959 using XDA App
For those get soft brick, Go to recovery mode, "clear user data", then "reinstall package". This method works for me
Sent from my HTC HD2 using XDA App
t-mobile update = brick
I got the update earlier tonight, update installed and phone rebooted stayed at Vibrant screen. left it alone for an hour stayed the same. called TMO now i wai for replacement.

Problems with apps after a restore

I have been running rooted stock from day one, no other modifications. I made a back up using ROM Manager and flashed the ParanoidAndroid Hybrid ROM. I played with it for a while but decided that set up would take a weekend so I restored using Rom Manager again.
Upon reboot I found Wallet wasn't working right. It started to initialize like it was a first time set up and it didn't show any of my receipts or added cards. It also didn't warn me that it was an unsupported device.
First I wiped data and that didn't help so I re-installed and that got it working again.
I also couldn't get Tablet Talk to reconnect to my GNex running Bugless Beast. I cleared data on both devices but still wouldn't connect. So I re-installed the app on both and they worked fine.
I haven't fpund any other problems but has anyone else had problems? Should I stop using ROM Manager and reboot recovery and flash/backup/restore manually? I like ROM Manager because I can name each back up.
Did you do this first with the Wallet?
http://forum.xda-developers.com/showthread.php?t=1675353
krelvinaz said:
Did you do this first with the Wallet?
http://forum.xda-developers.com/showthread.php?t=1675353
Click to expand...
Click to collapse
Oops, no. I thought I had read we didn't need to do that any more? But now I think that's only on the Verizon Gnex or a modified version of Wallet to work on the GNex...?
But what about Tablet Talk? Just a glitch? Are there any known issues with ROM Manager?
dlaciv12 said:
Oops, no. I thought I had read we didn't need to do that any more? But now I think that's only on the Verizon Gnex or a modified version of Wallet to work on the GNex...?
But what about Tablet Talk? Just a glitch? Are there any known issues with ROM Manager?
Click to expand...
Click to collapse
with rom manager, yes, too many. use your recovery to make a backup/restore.
LoL!! I have the same problem with some apps. Its mainly with the Google apps. It has something to do with the data. Some apps you just have to reinstall without the data. Its not a Rom Manager issue since I use Rom Toolbox to back up my apps. If I restore my Google Music data it never refreshes. So if I added music it wouldn't add it. Had to uninstall and reinstall.
I'm not sure if this applies in this case, but when you factory reset your device it generates a unique device ID. I'm not sure if the way you restore an image causes the same regeneration of an ID, but if it happens, that can break apps that utilize it which I would assume Wallet does.
Sent from my Nexus 7 using Tapatalk 2
ExploreMN said:
I'm not sure if this applies in this case, but when you factory reset your device it generates a unique device ID. I'm not sure if the way you restore an image causes the same regeneration of an ID, but if it happens, that can break apps that utilize it which I would assume Wallet does.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Thanks, that makes a lot of sense and I never knew that.

[Q] UI Stops Working EVERY DAY!!!

No matter what I do... no matter what ROM I flash to, and I have tried 4 different ROMs, I keep getting the UI Stops Working error and then my phone is virtually non-functional. The notifications, navigation, and launcher bars go away and I cannot do anything. The only thing that I can do is boot into recovery and then flash a new ROM, BUT I have been doing this a couple times a day.
I even formatted my entire phone, internal storage and all, started completely over AND YET I still get the issue. What can I do???
System UI errors
alwaysbelieve1 said:
No matter what I do... no matter what ROM I flash to, and I have tried 4 different ROMs, I keep getting the UI Stops Working error and then my phone is virtually non-functional. The notifications, navigation, and launcher bars go away and I cannot do anything. The only thing that I can do is boot into recovery and then flash a new ROM, BUT I have been doing this a couple times a day.
I even formatted my entire phone, internal storage and all, started completely over AND YET I still get the issue. What can I do???
Click to expand...
Click to collapse
Did you freeze any of your system apps?
mcapozzi said:
Did you freeze any of your system apps?
Click to expand...
Click to collapse
The only ones that I can think of are the live wallpaper ones, Email Exchange since I don't need it, and face unlock. I also froze the NFC. I wouldn't think that would cause it. I was reading on the internet that the Facebook app can cause it so I deleted the app and we will see.
---
Sent using my Droid Razor M- THE BEST SMARTPHONE ON THE PLANET!
Heard about Kettlebells... learn more: http://synergykettlebell.com
Launcher
alwaysbelieve1 said:
The only ones that I can think of are the live wallpaper ones, Email Exchange since I don't need it, and face unlock. I also froze the NFC. I wouldn't think that would cause it. I was reading on the internet that the Facebook app can cause it so I deleted the app and we will see.
---
Sent using my Droid Razor M- THE BEST SMARTPHONE ON THE PLANET!
Heard about Kettlebells... learn more: http://synergykettlebell.com
Click to expand...
Click to collapse
What launcher are you using?
-Mike
mcapozzi said:
What launcher are you using?
-Mike
Click to expand...
Click to collapse
Nova Prime
alwaysbelieve1 said:
Nova Prime
Click to expand...
Click to collapse
You didn't by chance accidentally freeze the stock launcher?
-Mike
mcapozzi said:
You didn't by chance accidentally freeze the stock launcher?
-Mike
Click to expand...
Click to collapse
No
Here is a thread regarding the issue, but none of the "fixes" worked for me: http://forums.androidcentral.com/sa...0371-unfortunately-system-ui-has-stopped.html
I deleted Facebook so we shall see if that does the trick.
When this happened to me I used Matt's utility option 1... rooted it updated it n made a TiB of everything... now when I tinker n it gets wonky I restore the systemui.apk n reboot... I know you said that you started over does that mean you used rsd and flashed stock... or did you go through a recovery to do the wiping formatting n what not?
Sent from my XT907 using xda app-developers app
Had this happen the other day and this is what I did. I rebooted the phone WHILE HOLDING THE VOLUME DOWN KEY. it boots into safe mode. While in there make a TiBu of your apps. Then boot into recovery and factory data/reset like 3 times, flash back to a ROM and restore your apps. This way you don't lose your stuff.
Sent from my XT907 using Tapatalk 4
ezknives said:
When this happened to me I used Matt's utility option 1... rooted it updated it n made a TiB of everything... now when I tinker n it gets wonky I restore the systemui.apk n reboot... I know you said that you started over does that mean you used rsd and flashed stock... or did you go through a recovery to do the wiping formatting n what not?
Sent from my XT907 using xda app-developers app
Click to expand...
Click to collapse
When I meant started over I was yes referring to the booting to recovery and then wiping/formatting everything, then reflashing a ROM. That works, but I just am nervous now because the issue persists no matter the ROM. Sometimes it takes a day or two or sometimes it happens even quicker than that. I think it might be Facebook so I am not installing that app again. Why FB works on my Nexus 7 tablet and my wife's phone just fine is beyond me.
I didn't know I can make a backup of systemui.apk and restore it to make it work. I wish we could find the main issue to begin with so we can resolve this once-and-for-all.
evastonian said:
Had this happen the other day and this is what I did. I rebooted the phone WHILE HOLDING THE VOLUME DOWN KEY. it boots into safe mode. While in there make a TiBu of your apps. Then boot into recovery and factory data/reset like 3 times, flash back to a ROM and restore your apps. This way you don't lose your stuff.
Sent from my XT907 using Tapatalk 4
Click to expand...
Click to collapse
Yes that is exactly what I do every time. Today I started completely fresh and installed everything manually so I can better narrow down any issues.
alwaysbelieve1 said:
When I meant started over I was yes referring to the booting to recovery and then wiping/formatting everything, then reflashing a ROM. That works, but I just am nervous now because the issue persists no matter the ROM. Sometimes it takes a day or two or sometimes it happens even quicker than that. I think it might be Facebook so I am not installing that app again. Why FB works on my Nexus 7 tablet and my wife's phone just fine is beyond me.
I didn't know I can make a backup of systemui.apk and restore it to make it work. I wish we could find the main issue to begin with so we can resolve this once-and-for-all.
Click to expand...
Click to collapse
Yea I backup everything on my external hard drive (that after I back anything up I bubble wrap and put in my fire safe< a bit paranoid) every week, so that if anything happens I can just wipe it clean and start fresh (I have never used rsd lite but I'm guessing its somewhat like option one of Matt's utility) that restores your phone to a moto flashed like state... ready to be sold as a certified like new device (as Verizon would call it)...
Sent from my XT907 using xda app-developers app
Are you mounting system in TWRP, before you wipe data? For some reason, I stopped doing this when I updated to the newer TWRP. There was a thread on here where someone said they mounted prior to wiping and it solved their 4.3 issues. I tried it and it worked for me. I would suggest you try the same.
RikRong said:
Are you mounting system in TWRP, before you wipe data? For some reason, I stopped doing this when I updated to the newer TWRP. There was a thread on here where someone said they mounted prior to wiping and it solved their 4.3 issues. I tried it and it worked for me. I would suggest you try the same.
Click to expand...
Click to collapse
Don't even know how to do this or what this means exactly...

Device got restored automatically and app data gone

Early morning when I woke up, I saw the language option coming on the home screen. I thought I got an upgrade to Android M automatically, so, I moved on with the all the process of setting up the device. Later on, there came an option to keep all the 81 apps and it's data, so, I choose 'Yes'. It was shocking to see that it was no upgrade but a reset was automatically initiated. Though all the apps are being downloaded and installed but the app data is gone which was more than important to me. I was using an app called Expense Manager (play.google.com/store/apps/details?id=at.markushi.expensemanager) and I really want the data back. Please help me out with this and yes, my device is not rooted. Android version is 5.1.1
sahil1033 said:
Early morning when I woke up, I saw the language option coming on the home screen. I thought I got an upgrade to Android M automatically, so, I moved on with the all the process of setting up the device. Later on, there came an option to keep all the 81 apps and it's data, so, I choose 'Yes'. It was shocking to see that it was no upgrade but a reset was automatically initiated. Though all the apps are being downloaded and installed but the app data is gone which was more than important to me. I was using an app called Expense Manager (play.google.com/store/apps/details?id=at.markushi.expensemanager) and I really want the data back. Please help me out with this and yes, my device is not rooted. Android version is 5.1.1
Click to expand...
Click to collapse
Did you make a nandroid with TWRP? Or titanium backup?
Evolution_Tech said:
Did you make a nandroid with TWRP? Or titanium backup?
Click to expand...
Click to collapse
No, I did nothing.
sahil1033 said:
No, I did nothing.
Click to expand...
Click to collapse
I'm afraid you most likely can not recover that data.
No most likely about it. OP is SOL. Data cannot be recovered in this situation by ANY means.
If something is valuable to you on your tablet TAKE BACKUPS FREQUENTLY.
Evolution_Tech said:
I'm afraid you most likely can not recover that data.
Click to expand...
Click to collapse
fwayfarer said:
No most likely about it. OP is SOL. Data cannot be recovered in this situation by ANY means.
If something is valuable to you on your tablet TAKE BACKUPS FREQUENTLY.
Click to expand...
Click to collapse
Any good backup app which can be used on non-rooted device. Also, I'm curious why did my device automatically got a reset.
sahil1033 said:
Any good backup app which can be used on non-rooted device. Also, I'm curious why did my device automatically got a reset.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.koushikdutta.backup
sahil1033 said:
Any good backup app which can be used on non-rooted device. Also, I'm curious why did my device automatically got a reset.
Click to expand...
Click to collapse
it could have been anything. the cheap flash memory is getting old in these devices. people are having their flash literally fail to unreadable at this point. it could have even been a goddamn cosmic ray hit that triggered it. no way to tell at this point.

Huge Android OS data usage

Guys what the hell is this? Scrrenshot is in Polish, but I think you get the picture, huge data usage of something called android os. Just in a week. HELP.
Do you have an app changing the wallpaper automatically?
No I do not...
It's now getting huge. 4 gigs guys in 18 days...
Did you uninstall any apps recently?
well, I am installing and uninstalling apps all the time... why?
szymon94 said:
well, I am installing and uninstalling apps all the time... why?
Click to expand...
Click to collapse
TBH, this isn't normal no matter what the situation. I would wipe caches and then factory default if that doesn't work. Android OS shouldn't use more than like 10 or 20 MB per week, hardly GB's of data. Unless you have an unlimited data plan I would do it quickly.
Sent from my Motorola XT1575 using XDA Labs
acejavelin said:
TBH, this isn't normal no matter what the situation. I would wipe caches and then factory default if that doesn't work. Android OS shouldn't use more than like 10 or 20 MB per week, hardly GB's of data. Unless you have an unlimited data plan I would do it quickly.
Sent from my Motorola XT1575 using XDA Labs
Click to expand...
Click to collapse
Well, I did both o those things yesterday. This is my data usage from 7 am to 5 pm today. Standard, nothing has changed :/
Root is using data? Should not occur, at least not in any significant amount... My best guess is you are infected with some kind of malware, possibly at the system level.
At this point I would wipe everything and reflash your rom or restore from a good TWRP backup.
What rom are you on and what root apps, like Xposed, do you have installed?
Sent from my XT1575 using Tapatalk
acejavelin said:
Root is using data? Should not occur, at least not in any significant amount... My best guess is you are infected with some kind of malware, possibly at the system level.
At this point I would wipe everything and reflash your rom or restore from a good TWRP backup.
What rom are you on and what root apps, like Xposed, do you have installed?
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Well that could be a possibility, but the thing is, that I have not rooted the phone or change the rom...I bought it a month ago, installed all the official OTA updates and this is what is happening...
szymon94 said:
Well that could be a possibility, but the thing is, that I have not rooted the phone or change the rom...I bought it a month ago, installed all the official OTA updates and this is what is happening...
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Did you do a factory reset?
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yes, like I said , I did it yesterday
szymon94 said:
yes, like I said , I did it yesterday
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Sorry to ask again, I just want to clarify... you bought the phone new, allowed it to update via OTA, never unlocked the bootloader (and you can verify it has never been unlocked), never rooted, and never installed a custom ROM... You are completely stock and you did a full factory reset where you lost all your data and apps and had to start clean yesterday, and didn't install any apps (prior to testing for excessive data usage).
And you are still getting high data usage from an app called root?
I'm sorry to question you, but something is very wrong here, the behaviour sounds a lot like a virus or malware of somekind but since you have a locked bootloader, and took OTA's (meaning /system is clean), and did a factory reset that is highly unlikely. That leaves a pure software or modem firmware error or corruption, maybe, I'm guessing now...
Have you contacted Moto support or tried posting in Moto Support Forums yet?
acejavelin said:
Sorry to ask again, I just want to clarify... you bought the phone new, allowed it to update via OTA, never unlocked the bootloader (and you can verify it has never been unlocked), never rooted, and never installed a custom ROM... You are completely stock and you did a full factory reset where you lost all your data and apps and had to start clean yesterday, and didn't install any apps (prior to testing for excessive data usage).
And you are still getting high data usage from an app called root?
I'm sorry to question you, but something is very wrong here, the behaviour sounds a lot like a virus or malware of somekind but since you have a locked bootloader, and took OTA's (meaning /system is clean), and did a factory reset that is highly unlikely. That leaves a pure software or modem firmware error or corruption, maybe, I'm guessing now...
Have you contacted Moto support or tried posting in Moto Support Forums yet?
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I did all of those things except one thing, after the factory reset all of the apps downloaded itself automatically, some kind of google backup I guess (or Mororola's?)
szymon94 said:
I did all of those things except one thing, after the factory reset all of the apps downloaded itself automatically, some kind of google backup I guess (or Mororola's?)
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It's an option that is part of Google in Lollipop and newer devices when you go through the initial setup wizard... you selected a device to restore data and apps from (it defaults to the most recent), and there is a spot you can tap to open a menu to select which apps (or all or none) to restore.
My point is, if your restoring apps there could be a malware or misbehaved app "hiding" in there, you need to verify it with no apps... or skip entering your Google account entirely. To disable FRP you will need to delete your Google account from the device prior to doing a factory reset.
well, its wierd because I have noticed this huge "root" data usage right after I bought the phone and I had back then only some basic apps from google so they should be safe...is there an app that could scan the phone for malwere or viruses?
szymon94 said:
well, its wierd because I have noticed this huge "root" data usage right after I bought the phone and I had back then only some basic apps from google so they should be safe...is there an app that could scan the phone for malwere or viruses?
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Same as on a PC... Avira, Malwarebytes, Avast, AVG, Bitdefender, Kaspersky, Eset Mobile, etc... Take your pick.
Sent from my Motorola XT1575 using XDA Labs
acejavelin said:
Same as on a PC... Avira, Malwarebytes, Avast, AVG, Bitdefender, Kaspersky, Eset Mobile, etc... Take your pick.
Sent from my Motorola XT1575 using XDA Labs
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I run two of them, nothing has been found...
szymon94 said:
I run two of them, nothing has been found...
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The only other thing I would do is factory default, and do not setup Google account and test as it came out of the box... is the data usage still there? If so, it's not something you can do anything about and you should contact Moto. If it is gone, it's an app that is either purposely, or is misbehaving, that it doing it. Finding the culprit without root will be problematic at best, but if you root then your warranty is void.
acejavelin said:
The only other thing I would do is factory default, and do not setup Google account and test as it came out of the box... is the data usage still there? If so, it's not something you can do anything about and you should contact Moto. If it is gone, it's an app that is either purposely, or is misbehaving, that it doing it. Finding the culprit without root will be problematic at best, but if you root then your warranty is void.
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ok, this is from today, details about this "root". not much, but maybe it means something, it never uses wi-fi, only mobile, and it has this wierd "chunks", like sudden big package download...(blue is mobile, green is wi-fi)

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