Unlimited Data - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Anyone else running into the data plan change problem? I have a Grandfathered Unlimited data plan, however when ordering the new phone I was forced to select a plan most similar to the one I have due to LTE 4G. Well it did say Premier Personal Unlimited Data so I selected it. I called twice and talked to AT&T reps before fully checking out online for the pre-order. I just now actually activated the phone and the rep said he did not have the clearance to put me back on the Unlimited plan so I would have to wait up to 10 days, though he said it usually only takes a couple days. He opened a case and wrote notes. The case supposedly will be escalated to the next tier of support to get my Unlimited back. For now I got stuck on 3GB. Anyone else run into this?

My understanding is if you wanna keep unlimited then you wouldn't be able to access the LTE side.
Sent from my Transformer Prime TF201 using Tapatalk 2

Not true at all. You can get lte unlimited. I have it. But they will cap you 5gb I think. I do have lte where I live so I would know. Granted I buy my phones outright so I don't deal with plans and all that bs. I know best buy can keep your current plan and pretty sure att.com does it to. If you were forced I would have canceled the order personally. Call att. If you did already select a new plan it can not be undone.
Sent from my SAMSUNG-SGH-I337

shoman94 said:
My understanding is if you wanna keep unlimited then you wouldn't be able to access the LTE side.
Sent from my Transformer Prime TF201 using Tapatalk 2
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Ya when I got my SGS3 I kept my unlimited data. It was nice since it raised from Unlimited Data plans to where I am throttled at 5Gb rather than the 3Gb for my SGS2. Plus when I got throttled for the 5Gb I just had to change my APN to the huspa+ APN and get another 3Gb unthrottled. I am sure it will be the same here.
OP and future people what I have ALWAYS done is while I am at Walmart/Radio Shack and upgrading my phone I would call ATT during it to MAKE SURE my data plan wasn't changed in the first place. So far it has always worked for me this way.
Sent from my SAMSUNG-SGH-I747 using xda premium

So my AT&T plan is a good fit for me right now. I have DataPro 2GB (25$) and 1000 texts (10$). I get my Galaxy S4 in the mail and I go to activate it using some AT&T automated system online. When I do that my old phone deactivates and my new phone activates as expected. I give it some time to complete on the back end but after several hours I can make calls but I still can't text or use data.
I stop by AT&T on the way home and ask about what might have happened, they tell me that I have no data plan, and I have no texting plan. I explain the earlier events and that I was using this very data/text plan on my old phone earlier today. They tell me they can't do anything and suggest I call support. I go home and call support.
"Customer service" says no-can-do but offers me a 3GB plan for 30$ and unlimited text for 20$. This is 15$ more a month (obvious bull**** is obvious). I explain that this is unacceptable. When I chose to upgrade my phone I also chose (using their online pre-ordering form) to keep my existing rate plan. It explain that it even lists the two items on the new contract (which I had to dig around on their site to even find).
Finally after a lot of "customer service" bull**** where they fake empathy and try to just make you go away, I get transferred to the guys who get **** done...
Within two minutes the problem was fixed. Took me three hours wading through salesmen and customer service tards.
If there is some LTE limitation I'll upgrade to the 3GB plan, but as of right now it looks completely normal.

highaltitude said:
Anyone else running into the data plan change problem? I have a Grandfathered Unlimited data plan, however when ordering the new phone I was forced to select a plan most similar to the one I have due to LTE 4G. Well it did say Premier Personal Unlimited Data so I selected it. I called twice and talked to AT&T reps before fully checking out online for the pre-order. I just now actually activated the phone and the rep said he did not have the clearance to put me back on the Unlimited plan so I would have to wait up to 10 days, though he said it usually only takes a couple days. He opened a case and wrote notes. The case supposedly will be escalated to the next tier of support to get my Unlimited back. For now I got stuck on 3GB. Anyone else run into this?
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don't worry I m sure u will get it back in few days... that happened a lot to my customer..

kofpk said:
don't worry I m sure u will get it back in few days... that happened a lot to my customer..
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Click to collapse
When I ordered the phone I clicked "keep current plan." When I set up the phone they took away the unlimited data. I just had to call and ask for it back.

This is my THIRD LTE device on the grandfathered unlimited data plan, it's not going anywhere as long as I keep paying for it! If someone "forces" you to choose, whether it is in store or online, then you need to find an alternative, and that usually means finding someone who knows what they're doing and not their first day out of training....

Just checked today, I am back on Unlimited Data! Woo hoo!
Sent from my GT-I9300 using xda premium

The best buy system was trying to do the same for me. I had her call and verify I was keeping my unlimited data and I was. Somehow that dummy removed our family text in the process though. So I went to my buddy at att to fix that and verify my data didn't change and it said LTE unlimited data...
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

Yeah they cannot force you off.... if you selected keep same plan and they changed it they need to fix it. At&t is trying really hard to get people off the unlimited data plan....I tell all the peeps I help to NEVER take it off (unless they really want to).... and that every time they speak with an att rep. to expect them to try and get them off of it..
Sent from my Nexus 7 using xda app-developers app

I got my S4 yesterday at the local AT&T store and today when I went to check my account online I saw that as of next June 15 I will be moved from the unlimited data plan to the unlimited LTE plan. This happened with no intervention from me at all.
sblevine

sblevine said:
I got my S4 yesterday at the local AT&T store and today when I went to check my account online I saw that as of next June 15 I will be moved from the unlimited data plan to the unlimited LTE plan. This happened with no intervention from me at all.
sblevine
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Yeah just coded different in their system.... They have to change it but still the same. Plan is like gold!! Lol
Sent from my Nexus 7 using xda app-developers app

got my phone today from bestbuy 199+tax got it around to $260 :3 anyway
i was on unlimited on my SGS2 got the SGS4 said it automatically changed it to unlimted LTE. checked my account and this is what it shows
LTE Smartphone Unlimited Personal Add-On
all my other services where kept and no change in monthly payments.

How bad is the data speed throttling on LTE? I know ATT is bad for throttling unlimited data but just wondering what the speeds drop down to on LTE these days.

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Related

AT&T Smartphone Data Usage Alert for X10

This morning I got text from AT&T that they moved me from my $15 unlimited data plan to $25 2GB smartphone dataplan . Did this happen to anyone? I am wondering is this has got anything to do with X10 coming to AT&T soon? My wife has Nokia N97 and she didn't get the message (touch wood).
Damn, it sucks to pay them $25 when you pay full price for your phone. I am going to call them and at least try to grandfather me to $30 unlimited plan instead of this 2MB plan as it should help when I grab a Huawei S7 Android Tablet or similar device.
are you sure it's 2MB instead of 2GB? that could be used up in no time.
kitsVA said:
This morning I got text from AT&T that they moved me from my $15 unlimited data plan to $25 2MB smartphone dataplan . Did this happen to anyone? I am wondering is this has got anything to do with X10 coming to AT&T soon? My wife has Nokia N97 and she didn't get the message (touch wood).
Damn, it sucks to pay them $25 when you pay full price for your phone. I am going to call them and at least try to grandfather me to $30 unlimited plan instead of this 2MB plan as it should help when I grab a Huawei S7 Android Tablet or similar device.
Click to expand...
Click to collapse
lol I wasn't aware of a 2MB plan..what can you do with that? send 3 emails a month?
Can you let me know if you're able to grandfather your $30 plan? I just got billed the 2gb plan too.
Sent from my X10a using XDA App
I also got the text this morning. Sucks. I purposefully bought the x10 in may because I had heard the nexus one was recognized by att and required the smartphone plan. Going to put my sim back in the old nokia n95 and try to switch it back to the 10 family data plan. The only reason I buy unlocked phones is because of the cheaper data plan. If I was going to pay for the full smartphone plan, I would just get a subsidized phone from them for cheap. The smartphone plan is 2gb btw, not 2mb. From my usage, 2gb would be plenty, do you guys actually use more than 2gb a month?
Sent from my X10a using XDA App
This sucks... anyone have any success with contacting AT&T to switch back?
I just finished talking to AT&T. I switched my SIM card to my old W810i and told them I didnt have a smartphone. They are trying to switch me back to my original $15 Unlimited Data for Non-Smartphone plan. Looks like i'm going to have to buy another phone...
Any ideas? Switch back to X1 or X2? :/
i have theyre 30 dollar plan, which is unlimited text and data and i didnt get the text today
I got the same text this morning. Planning to call in later today to try to be grandfathered into the unlimited plan, then I fully intend to soak up a lot of data. It's complete bs that we need to pay for the extremely overpriced data plan when we didn't receive any subsidy from them. I don't care what they spew out about them doing us a fair by giving us enough data so we don't get overcharged. It's the same internet we've been receiving from them and it's been that way for years.
Sent from my X10a using Tapatalk
Lol guys you pay 25$ for 2 gb ?
In my country i pay 25$ for 6 gb lol
Lucky me
sent from my x10i that is banging for a 2.1 upgrade. ...
k0sun7eash3d said:
I got the same text this morning. Planning to call in later today to try to be grandfathered into the unlimited plan, then I fully intend to soak up a lot of data. It's complete bs that we need to pay for the extremely overpriced data plan when we didn't receive any subsidy from them. I don't care what they spew out about them doing us a fair by giving us enough data so we don't get overcharged. It's the same internet we've been receiving from them and it's been that way for years.
Sent from my X10a using Tapatalk
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When you call them can you also ask them whether they detected you by IMEI or your total usage, because I am also using the x10a on AT&T but has no data plan and have yet to receive the text message. Thanks
when I went to asia I paid $1.50 for 2gb
I received the text for the smartphone data plan today too. I guess the rumors of the x10 going to at&t are true. What's a good data counter app for the x10/android besides the at&t one? I want a widget of some sort.
I may be getting rid of my x10 now. I've always wanted to try an n900 or even e72 and may end up doing so. Was going to get an ipod touch in september for media anyway. Not sure what to do. No point in buying unlocked for me if I can't use medianet (even though technically we are supposed to use the data plan anyway), even though I also buy unlocked just so I can switch phones often. When they finally remove medianet for good, then I'll get sucked in to their data capped plans. Until then, the war continues.
I used to work for att as a csr so ill throw in my two cents.
Whether they can match your imei to a specific model is unimportant. The system has a way of flagging people using smartphones. From what I understand you get flagged when your phone tries to access the data network with an incorrect or non existant feature. So if you have no data plan don't access ur data through the network and you won't get flagged. If u have one of the non smartphone data plans u are gonna get flagged sooner or later.
PS if u get the text saying u have been put on a data plan call them and tell them u were only trying your friends phone. Get a non smartphone imei ready and they should be able to remove it.
Hope this helps
Guys why all the grumbling over $30, I'm with vodafone in the UK and my mobile price plan is for calls and data. I pay £30 GBP which is about $40-45 USD, for that I get 600 minutes of calls, 500 sms & 1gb of data. Yes 1gb and that's only a recent change because smartphones becoming so popular, when I started my contact in April I only got 500mb and went over that the first two months.
Do you guys get calls included in your plans? Not sure how it works in the US & Canada?
I wish I could get 2gb for $30 which is about £20 GBP but that's dependent on included call time.
Posted from my X10i using XDA App & Swype
blackwindexe said:
when I went to asia I paid $1.50 for 2gb
I received the text for the smartphone data plan today too. I guess the rumors of the x10 going to at&t are true. What's a good data counter app for the x10/android besides the at&t one? I want a widget of some sort.
Click to expand...
Click to collapse
I use " data counter widget " its free from the market, have nice stat too.
sent from my x10i that is banging for a 2.1 upgrade. ...
tangsta35 said:
Can you let me know if you're able to grandfather your $30 plan? I just got billed the 2gb plan too.
Sent from my X10a using XDA App
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Click to collapse
Oops about the 2MB plan. Talked to AT&T CSR and they won't let me grandfather to $30 plan as I was on $15 unlimited dumb phone plan. So, I am sC*W#*@*. Hope I don't exceep 2GB. Started to enable WiFi and also checked the notify option for WiFi Networks.
I because of the crazy data use by iPhone users AT&T is making everyone suffer with these stupid limited data plans as I now need to monitor my use.
sutekidane said:
When you call them can you also ask them whether they detected you by IMEI or your total usage, because I am also using the x10a on AT&T but has no data plan and have yet to receive the text message. Thanks
Click to expand...
Click to collapse
I was told I was detected by my data usage. So, I am wondering even if I go back to something like W995a, I still would probably chewing in lot of data but these days I got too depended on Google maps to check out restaurant reviews, etc. I was told the $15 unlimited data plan will exist if I ever get another dumb phone.
In canada we pay 30$ for 1gb. I would gladly pay that for 2gb.
I just got off the phone with at&t ccr, and after a lot of persistence, it seems at&t is really getting the x10, or at least something from sony that fed them am imei list.
Also I have some good news.
After opening a ticket and talking to two separate reps (one from the regular customer care and one from the business dept), both seem to believe that an elevated team will be able to change my plan to the smartphone unlimited data.
To those who tried and were unsuccessful, I would try again. Having the right rep really means a lot in these kinds of situations.
Sent from my X10a using Tapatalk
forzanerazzurri said:
In canada we pay 30$ for 1gb. I would gladly pay that for 2gb.
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I am in Canada and pay $35 for unlimited (5 GB soft cap). That's with Wind Mobile.

Wow, how lucky am I

Long story short, I changed my cellphone to N1 last month from my old Nokia 5800 XM with the unlimited $15 data plan. Not surprisingly, they forced the $25 dollars smartphone data plan on me soon after I swapped the sim card.
But considering I use wifi mainly on my phone, I called today to downgrade my data plan to the $15 200mb tier as the option doesn't show up in my online account feature section. And apparently, the lady on the phone doesn't know her business too much. She asked me what phone model I was using several times and asked me if it's a smart phone. I had to articulate word by word "google. nexus. one." to her so she could put it down. Before that, she just assumed I was using an iPhone, lol. And also she sounded quite confused about the data plans AT&T has. After some long wait on hold, she cheerfully told me she successfully changed my data plan to $15. So I logged into my account and surprisingly found out the feature of my data plan is:
Data Unlimited: Quick Messaging/Basic Phones
AT&T Recommends $15.00 N/A Unlimited Current
Didn't the honest me just tell her that I was using a nexus one and it's a smart phone? I guess she really doesn't know too much about phone tech even though she works as a customer service rep for AT&T. But I don't blame her for that. Well, even though if somehow in the future they find out there's some mistake and revoke the change, I wouldn't mind because I don't use that much 3g data anyway.
I wouldn't go out of my way, but if that force you to upgrade or realize the error just know it's the correct charge.
Wow you got an awesome plan that is hard to get anymore. Nice
Not a bad plan! Hopefully it will last...
yea i hope it lasts for you too. hey guys on a side note. is that whole "Google charing you on your phone bill" option in place already? because im buying apps and oddly enough, my AT&T bill is coming up $10-$40 dollars extra for the past 3 months
also....since we both got AT&T.....you happen to have her rep number? i wanna call and try to get her so i can try my luck with her
Oh everyone, I guess I spoke too soon. This morning I found out they changed my plan to $25 again. I guess it's the system automation.
I called them again and this time the Guy there apparently know I'm using a HTC phone. But still he couldn't change my plan as he needed me to call from another phone to get the IMEI number. I guess I'll try to call again then.
Sent from my Nexus One using XDA App
Yeah that's what has been happening to everyone else. The system automatically sweeps accounts and puts the correct data plan. Oh well.
RogerPodacter said:
Yeah that's what has been happening to everyone else. The system automatically sweeps accounts and puts the correct data plan. Oh well.
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Click to collapse
Not if you're on an old att "blue" plan
* Orig att wireless, pre cingular
best of luck in getting it changed, I was tempted to jump to iphone 4 but would like to have the unlimited data. On local carrier I have the nexus one with a $14.99 unlimited data & unlimited text, tough to find another carrier that can do that.

Planning to leave Verizon (and Incredible)...

After 7+ years as a loyal Verizon customer, and 2+ years as a fanatical Incredible user, I'm leaning strongly towards leaving it all behind. The straw was the recent change to mandatory Shared Data plans. I just can't justify spending $30+ more per month when I upgrade for essentially the same service I am getting now. I understand why Verizon needed to make a change...but it's just too much for me.
I've been eyeing the GNex for a while, and with the continued disappointing turnout of HTC on Verizon (Inc 4G...really? Small screen, no ImageSense), I am planning to get the $350 unlocked, GNex direct from Google and then sign up with a month-to-month plan with a GSM provider.
Sad to see it all go, but also excited with the new possibilities.
If anyone else is mulling this conundrum, I found this thread to be very helpful...
http://forum.xda-developers.com/showthread.php?t=1455014
I'm not happy with that either but to my understanding the shared data is an option not a requirement. I believe the tiered plan will still be an option.
Sent from my Galaxy Nexus using Tapatalk 2
tiny4579 said:
I'm not happy with that either but to my understanding the shared data is an option not a requirement. I believe the tiered plan will still be an option.
Sent from my Galaxy Nexus using Tapatalk 2
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Im up for my upgrade so i went on the vzw site logged in, went to upgrade device, picked a phone and went to the plan portion and there is only the one, 40 per phone 50 for 1gb shared data. No option to keep my current plan unless i buy the phone for retail with no contract. I am just going to save up my cash and when the inc dies, buy a phone retail or off amazon or ebay or something. That way i keep my 60 dollar a month bill with the unlimited data plan forever. I dont do a lot of talking or texting so the whole unlimited deal dosent really seem like a deal to me. And 50 for 1gb, thats just outrageous.
I know losing unlimited sucks, but I voluntarily gave it up. The shared plan gives me unlimited talk time, and 4gb a month between my girlfriend and I. We only averaged around 1.5-1.75gb per month each anyways and now that I figured out my employers network password I'm on their wifi at work lol. Saving $40 a month and gaining unlimited talk time was well worth it for me.
That said, I'm still considering leaving Verizon. Their service has been exceptionally poor in my area lately. My friend at work is on sprint and using speedtest his 3g speeds are consistently much greater than mine. But I don't know if I want to keep my Inc until January 2013.
Sent from my ADR6300 using xda app-developers app
Well I'll be with big red until they actually take away my unlimited, and willing to buy phones retail value if need be. I can't give up my free wifi via phone through internal modem. I use my phone (gnex) as a hotspot for everything and would be lost without it....lol. Monthly is 72.67 every month. If that changes I change. Tc
Sent from my cm_tenderloin using xda app-developers app
I know them feels bro.
Sent from my ADR6300 using xda app-developers app
I plan on doing the same thing when the new iPhone (yes, sorry) comes out in Sept/Oct. I've been a Verizon Wireless customer since I was 16, and would end up paying about $20 more a month on their new plan as well. Verizon has good coverage where I am, so I'll either buy it unsubsidized and keep my unlimited data, or switch to a GSM month to month provider.
tmoney468 said:
I plan on doing the same thing when the new iPhone (yes, sorry) comes out in Sept/Oct. I've been a Verizon Wireless customer since I was 16, and would end up paying about $20 more a month on their new plan as well. Verizon has good coverage where I am, so I'll either buy it unsubsidized and keep my unlimited data, or switch to a GSM month to month provider.
Click to expand...
Click to collapse
blasphemy i tell you, BLASPHEMY
The Shared Data plans work great if you have someone to share it with. Engadget, Android Central, et al have done the analysis and these are good deals for groups of 3 or 4 people who use less than 4GB together...for individuals like me it's a really bad deal. I would basically pay $30-40 more for a capped data plan.
I've thought about getting a retail price phone...you can get an Inc 2 on ebay now for $250-350. But then I wonder, why settle for an old phone, when, for the same price, I can get a brand new, unlocked GNex and be free of all this. Coverage is a concern. Support is a concern. Verizon has been fantastic for me on both. But I live in DC and friends with AT&T and T-Mobile are happy with their coverage.
Still haven't decided...but I appreciate everyone's thoughts and feedback. The Incredible dev community has been just that....another reason I'm looking at the GNex...gotta follow the devs.
Yeah dude I'm considering a nexus for my daily driver. I'm already on tmobile and pay $15-30 a month. They have a $30/month prepaid plan, 100 voice minutes, unlimited texts, and unlimited data (first 4 or 5gbs at hpsa+ speeds). Beats any Verizon plan for a single user. Only thing is you have to have T-Mobile coverage in your area. I get better coverage on T-Mobile than Verizon in some places where I live
Sent from my Nexus 7 using Tapatalk 2
Big Red's BS is the reason I left and went PP years ago.
It has worked out very well.
http://www.pagepluscellular.com/
I was not lucky enough to upgrade before 6/28 and now im stuck on this angry little boat. I swear to god I'll be the last mofo on 3g. I'm the only one on my plan. Data tiers are complete bull****. A complete rip off the consumer.
sent from my ADR6300 Droid Incredible
My wife just left sprint because of crappy service and support, and went to straight talk. $43 a month with tax, unlimited talk text and data, and here service is excelent. It even comes in at the beach where vzw has no service. But straight talks best android phone is still junk. If i could get my inc or another newer better android phone flashed to straight talk, i would leave big red in a heartbeat.
Woh im only use Rp 45.000 or 5$ per month for my Dinc for unlimited data plan. it's cheap and enough for social media and download apps..
cmlusco said:
My wife just left sprint because of crappy service and support, and went to straight talk. $43 a month with tax, unlimited talk text and data, and here service is excelent. It even comes in at the beach where vzw has no service. But straight talks best android phone is still junk. If i could get my inc or another newer better android phone flashed to straight talk, i would leave big red in a heartbeat.
Click to expand...
Click to collapse
I tried straight talk and was not happy you could not bring your own device and that the data was throttled back,
With page plus its the same network , you can bring your own device and the data is throttled back.
I have had good coverage when I travel.
Just ran the numbers for all the lines on our plan and it is better for us to stay with what we have now. If we do upgrade we will go retail or upgrade and opt for the 2GB non-shared data at 29.99 It will keep our price the exact same and the lines that have unlimited can keep it. It also makes it 10 dollars cheaper for us to do 3 lines with 2GB data than shared 6GB data. I totally get the new plans and such, but it suck to only be one phone on the plan.
If we didn't live in the middle of nowhere we might change, but VZW offers the best service for us.
SFxBA said:
Just ran the numbers for all the lines on our plan and it is better for us to stay with what we have now. If we do upgrade we will go retail or upgrade and opt for the 2GB non-shared data at 29.99 It will keep our price the exact same and the lines that have unlimited can keep it. It also makes it 10 dollars cheaper for us to do 3 lines with 2GB data than shared 6GB data. I totally get the new plans and such, but it suck to only be one phone on the plan.
If we didn't live in the middle of nowhere we might change, but VZW offers the best service for us.
Click to expand...
Click to collapse
So you can get a non shared data plan? When i went on the vzw site to do an upgrade, it only gave me the shared data option starting at $50 for a gb.
cmlusco said:
So you can get a non shared data plan? When i went on the vzw site to do an upgrade, it only gave me the shared data option starting at $50 for a gb.
Click to expand...
Click to collapse
Have you tried calling VZW customer service? I went into my local store last week and asked the gal at the counter what I needed to do for my stbxw will be getting off my account and getting her own account. She said in my case that she made a note in the computer allowing her to take her phone/phone number off my account. But once she did that, then I needed to call customer service for them to change my family share plan to something else, because they no longer sell a unlimited data plan so customer service would have to make my account a single tiered account so I don't get cornered into a share everything plan and lose my unlimited.
cmlusco said:
So you can get a non shared data plan? When i went on the vzw site to do an upgrade, it only gave me the shared data option starting at $50 for a gb.
Click to expand...
Click to collapse
That is my understanding from the rep I spoke with on the phone on Thursday. I was told the 2GB plan would still be around for any line I would want to put it on. I think it would for sure be something you would need to call in about b/c I don't see it listed under online options.
i had the incredible, went through a bunch of phones, lost some money, but ended up on a nexus with unlimited data. now that i only have ~9 months left on contract, im thinking of going to tmobiles $70 a month unlimited everything. its more then i get now, for a lot less. if you guys are in the market for used phones, try swappa.com. really good site. ive used them several times. nexuses can be had for $360

Mobile Hotspot free to Unlimited Data Plans

I just got off the phone with a Verizon representative about adding the hotspot to my unlimited plan. Now yes I'm rooted and already had access to the hotspot, but I'm fixing to go on a trip where I would probably use enough data through it to get noticed. The woman I spoke to asked if I wanted to add a line and use the jetpack or just use the hotspot and let it use my data. Well obviously with a unlimited plan I wanted the latter. I asked two times during the call if this would change my plan and or cost extra and was told no. So I guess I will find out at the end of the month.
Now it was my understanding that the data share plans had the hotspot already but I was unaware of the old unlimited plans having this and Verizon not charging the extra $30. As I said I will find out at the end of this cycle if my plan goes up $30 or not but I though I would put it out there to the others who still have there unlimited plan.
This makes me nervous. I hope you are safe and they don't try any funny business.
I no longer talk to Verizon if possible. They almost had a heart attack last time I was in there. I then realized having over 30GB per month is not normal. So over 59GB this month would be even more crazy.... If that was true... Because I am not really saying that is me..... Just saying....
Sent from my XT1060 using Tapatalk
Well they don't have a plan to accommodate my usage. Last month was around 25 gig and so far this cycle I'm at 11 gig. I was ready to pay the $30 so I'll buy have to see what happens. I haven't received a email saying anything has changed so "fingers crossed".
When I upgraded from my Droid X (3G) to a Droid Razr Maxx (4G) the VZW store rep told me that because I have unlimited data, I could add hotspot too, and said it would cost more (don't remember what it was), but it would also be unlimited. I didn't do it, because I didn't need it, and if I did, I could probably root and get it.
I've never had a major need for it, but will be interested to see what happens with this. I seem to remember reading stuff about the FCC ruling that customers should be allowed by the carriers to use their data any way they wish, whether on their phone or tethered (wired or wireless) to other devices as they choose. But there was some strange wording that meant it only applied to people on non-unlimited plans, so Verizon never honored it.
I bought my Moto X outright to keep my unlimited data, and rarely use more than 2-3GB anymore. I used 10-12/mo when I didn't have internet at home for a while watching lots of stuff on Netflix and listening to Pandora a lot.
Keep us posted...
In the past I had the hotspot on my account because where I lived there was no internet but there was cell service then when I was able to get internet I canced it. I would think that it would still show that it had been on my account in the past but who knows. There is a possibility that she didn't know what she was talking about because at one time she said that there wasn't a option for a hotspot in my phone settings. I told here there was and the app was on my phone. Then she saw it. So there are some questions in my head and I will keep a close eye on it and come back with what I find.
My fingers are crossed for you. If that girl was clueless and the change forces you off unlimited there is practically no chance you will get it back unless you know the right someone on the inside. I don't see any way Verizon would allow a user with unlimited data to tether at no extra charge... especially when you consider unlimited data was explicitly disallowed from tethering when then FCC dropped the hammer on their use of band 7.
What if I have an old Verizon unlimited data plan? Can I download an app and avoid the $20 tethering fee too?
Unfortunately, the answer to this question is no. Verizon says that customers under the unlimited plan are required by the company's terms of service to pay an additional fee to tether their device.
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-http://news.cnet.com/8301-1035_3-57...ns-fcc-tethering-settlement-means-to-you-faq/
I tether off my unlimited here and there but don't make a habit of it... plus I rarely go over three gigs of usage so whenever I hear all these 30, 40, 50+ gig users brought up I think I have very little to worry about for the foreseeable future. I've heard any changes to the account will force you onto a tiered plan so I only talk to Verizon when absolutely necessary, and only in a store, on the off chance that just having them look at my account would constitute a change.
kbluhm said:
My fingers are crossed for you. If that girl was clueless and the change forces you off unlimited there is practically no chance you will get it back unless you know the right someone on the inside.
I tether off my unlimited as well but I rarely go over three gigs of usage so whenever I hear all these 30, 40, 50+ gig users brought up I think I have very little to worry about for the foreseeable future. I've heard any changes to the account will force you onto a tiered plan so I only talk to Verizon when absolutely necessary, and only in a store, on the off chance that just having them look at my account would constitute a change.
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I agree that I am very wary about any potential changes to my account. When I brought my Moto X in to activate it (bought it from Moto directly, off contract), I asked to speak to the manager and made it very clear that I ONLY wanted to activate the phone if I would absolutely NOT lose unlimited data. He chuckled and told me that they get a lot of people who are super paranoid about it, and there are always shady employees who want to upsell on stuff so they will tell you that you can get XYZ new feature for only $5 more per month, but not tell you that making that change will also take you off of unlimited data. I told him that was EXACTLY what I wanted to avoid and he again chuckled and said I wouldn't lose unlimited, then proceeded to upgrade my device, and then exited out of the computer program and pulled up my account a second time to show me it was still in there as unlimited.
My girlfriend used to work at Radioshack and there were people there (including managers) that did those shady "upgrades" all the time just to get more commission. People at authorized phone stores do that stuff too. Never deal with those people.
I have checked my online account twice today and its still showing unlimited. And she said it would not change or make me lose the unlimited. I did let her know that I didn't want to lose that.
I remember when I had an unlimited data plan and got a new cell + new "subscription" that meant that it wasn't unlimited anymore, lol.
Anyway, I forgot all about it and downloaded a few movies during that weekend.
The following monday they blocked all outgoing calls from my phone and directed me to their customer service (I was furious because i didn't know why) and told me that my subscription fee was around 2600usd (one MB was like 3usd at that time when you reached your limit).
I totally **** my pants and told them the story (acted kind of dumb, pretended to be technically handicapped) and they erased the whole amount.:laugh:
I'm still faithful to that carrier
canezila said:
This makes me nervous. I hope you are safe and they don't try any funny business.
I no longer talk to Verizon if possible. They almost had a heart attack last time I was in there. I then realized having over 30GB per month is not normal. So over 59GB this month would be even more crazy.... If that was true... Because I am not really saying that is me..... Just saying....
Sent from my XT1060 using Tapatalk
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You can relax sir I use the least 40 gigs per month and Verizon is very well aware of this any **** to do with anything about it other than they think its quite funny
Moto X
ghostt021 said:
You can relax sir I use the least 40 gigs per month and Verizon is very well aware of this any **** to do with anything about it other than they think its quite funny
Moto X
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This. I routinely use between 80GB & 200GB a month and no problems as of yet. The last time I was in a Verizon store the guy asked me what the heck I was doing, I told him I watch a lot of Netflix. (Which isn't a lie, my last phone had HDMI out and I would Stream Netflix/GPM&TV/HBOGO/HULU through my phone) What I DIDN'T tell him was that about 20-30 of those gigs were through hotspot to other devices.
Yea that doesn't sound right. Where I work there is no "unlimited hotspot" option at all. If anything you'll probably see the 5 GB hotspot option for $50
Sent from my Lumia 928
Ok I got my bill the other day and there is no extra charge for the hotspot. So I figured that I would go ahead and update to 4.4.2 and when I tried to turn on the hotspot I got the familiar sign that I needed to contact verizon. But after rerooting and unlocking the wifi tether it worked. So obviously the rep that I talked with just didnt know what she was talking about and figured that it was on my plan or something as she didnt activate the hotspot. So scratch the free hotspot on unlimited plans.
I just updated my two computers at work and have to teather them. I also have an enormous music library because I am an elementary school music teacher and occasional DJ. This month I am at 109+ GB. I need to add my fiancée to my family plan by creating a data plan on her current number (not my unlimited plan) and just worry they might pull something. Maybe I should wait until the 13th when billing cycle resets current usage?
Also, my old phone (the one she will use) is x912 Droid RAZR Maxx. Will putting my old sim card that is used with that phone be able to get switched to her info? Just curious because I would rather hear information on this thread then at the Verizon store. Thanks!
Sent from my XT1060 using Tapatalk
canezila said:
I just updated my two computers at work and have to teather them. I also have an enormous music library because I am an elementary school music teacher and occasional DJ. This month I am at 109+ GB. I need to add my fiancée to my family plan by creating a data plan on her current number (not my unlimited plan) and just worry they might pull something. Maybe I should wait until the 13th when billing cycle resets current usage?
Also, my old phone (the one she will use) is x912 Droid RAZR Maxx. Will putting my old sim card that is used with that phone be able to get switched to her info? Just curious because I would rather hear information on this thread then at the Verizon store. Thanks!
Sent from my XT1060 using Tapatalk
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I think you should be able to add her to your family plan for an extra 10 bucks a month plus the data plan. She will only be able to get a capped plan, but I'm sure you know this already. Even still she should be able to get 2gb for 30 bucks I think. They will probably try and get you to switch to their Share Everything plan.
As far as the Sim card is concerned, just trash it. They will give her a new one for the RAZR and assign it to her account. They're free anyways.
Sent from my XT1060 using xda app-developers app

Verizon Data Calculations not reset - Warning!

I purchased by Note 4 on the 4th of December and based upon my previous usage statistics, I chose a 2GB plan. (This is for a single line mind you). I took a trip to California for a couple of weeks and where I was, there was no Internet and no wifi, I was forced to use my 4GLTE the entire time. This required me to upgrade my data to 3GB on the fly and when I finally returned home on the 22nd, I had used 2.54GB data of 3GB.
On Jan 1 my bill cycle ended and my DATA USAGE should have been reset to 0/3GB. I left the house to run errands yesterday and while waiting for my car to get fixed, I decided that I would watch some youtube videos. I popped up the widget that verizon supplied and I seen that I was now at 2.58GB of data out of 3GB. I called Verizon 611 and the rep said that they were sure that it was reset and that I most likely left Facebook open and that ate up 2+GB of data in 2 days, seems legit! NOT. The rep then tells me that I need to disable Mobile Data if I am using Wifi because programs will still use it (Now I know this is the case with some applications and download boosters, but I do not have any of those installed). She then sent me over to technical support to see what is using up all the data.
The technical support rep answered and I was so upset that I was almost to tears. He was polite and said that he would help me figure out what happened and how to keep it from happening in the future. He did the calculations and he came back with 2.1GB at first then after checking my phones usage, it did not match up. He admitted that he miscalculated and what he was seeing was 2.1MB of usage and not 2.1GB. He opened a ticket and also switched me to the Loyalty plan, giving me 4GB of data for 2GB price, all in all I ended the call with a smile.
TLDR: Make sure your Data is getting reset each month. Double check your usage on your phone to make sure it matches Verizons usage. If not open a ticket with support and have them review/correct the miscalculation.
Hope this helps someone else.
Avs.
That sucks it didn't reset but good they helped you. Glad I'm still on unlimited
aVsG1rl said:
I purchased by Note 4 on the 4th of December and based upon my previous usage statistics, I chose a 2GB plan. (This is for a single line mind you). I took a trip to California for a couple of weeks and where I was, there was no Internet and no wifi, I was forced to use my 4GLTE the entire time. This required me to upgrade my data to 3GB on the fly and when I finally returned home on the 22nd, I had used 2.54GB data of 3GB.
On Jan 1 my bill cycle ended and my DATA USAGE should have been reset to 0/3GB. I left the house to run errands yesterday and while waiting for my car to get fixed, I decided that I would watch some youtube videos. I popped up the widget that verizon supplied and I seen that I was now at 2.58GB of data out of 3GB. I called Verizon 611 and the rep said that they were sure that it was reset and that I most likely left Facebook open and that ate up 2+GB of data in 2 days, seems legit! NOT. The rep then tells me that I need to disable Mobile Data if I am using Wifi because programs will still use it (Now I know this is the case with some applications and download boosters, but I do not have any of those installed). She then sent me over to technical support to see what is using up all the data.
The technical support rep answered and I was so upset that I was almost to tears. He was polite and said that he would help me figure out what happened and how to keep it from happening in the future. He did the calculations and he came back with 2.1GB at first then after checking my phones usage, it did not match up. He admitted that he miscalculated and what he was seeing was 2.1MB of usage and not 2.1GB. He opened a ticket and also switched me to the Loyalty plan, giving me 4GB of data for 2GB price, all in all I ended the call with a smile.
TLDR: Make sure your Data is getting reset each month. Double check your usage on your phone to make sure it matches Verizons usage. If not open a ticket with support and have them review/correct the miscalculation.
Hope this helps someone else.
Avs.
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My billing cycle ends on the 18th but my data resets on the 23rd. Maybe you have same situation? Data resets on the 23rd?
-Wizzle
i could care less. UNLIMITED DATA FTW
oneandroidnut said:
i could care less. UNLIMITED DATA FTW
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Then why waste space with your post?
To the OP, I am like Wizzle, my billing cycles on the 23rd but my data doesn't roll over till the 28th. The data should cycle around the day of the month that you actually started with Verizon.
Chuck_IV said:
Then why waste space with your post?
To the OP, I am like Wizzle, my billing cycles on the 23rd but my data doesn't roll over till the 28th. The data should cycle around the day of the month that you actually started with Verizon.
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LOL it should reset on cycle though mine does when cycle day hits it is 0.00 resets everytime
oneandroidnut said:
i could care less. UNLIMITED DATA FTW
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How do u get unlimited data with verizon?
You can't get unlimited with Verizon anymore.
GTLuver said:
How do u get unlimited data with verizon?
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no more. the only ones with it are us who refuse to upgrade and spend full retail on phones. I've been out of contract for years now.
Sent from my Samsung Galaxy Note 4 using Tapatalk.
jayochs said:
no more. the only ones with it are us who refuse to upgrade and spend full retail on phones. I've been out of contract for years now.
Sent from my Samsung Galaxy Note 4 using Tapatalk.
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Yep me too. What do I look like getting a bad ass phone and can't use it the way I like? Lol brand new phone and have to put it down when data limit reaches threshold lol I feel sorry for the people that upgraded. When you're out of town you're definitely going to use alot. Unlimited comes in handy during those times.
Sent from my SM-N900V using XDA Free mobile app
That's pretty strange, indeed! For me however, my data doesn't reset until like four or five days after the bill is paid. My billing and data cycles aren't on the same period, so I would definitely check on that and see if you're in that same boat, too!
Off topic but fwiw I hate Verizon! Had to get it because of a move(I had T-Mobile) and for the few months I've had them I've had nothing but problems. Crap speeds, paying out the ass for 20 measly gigs,had to pay full price for a DE Note 4 for root and an unlocked bootloader..my last run in with them was yesterday when I was approaching my data cap and I tried to up to 30gb...they tried to say they couldn't since I had video calling on my phone..which doesn't make sense since one I don't have video calling and two what would it matter if I did?!?! I'm so sick of them its nuts. Plus the employees in the store are the dumbest known to man. I told them if I get an overage I'm not paying it since I tried multiple times to up my data and they were no help and if they hit me with the charges I'd dump them for AT&T and use a T-Mobile phone...they didn't care nor do I think they even listened. AT&T gives double the data for the same price, T-Mobile & Sprint have Unlimited data..if anyone can switch from Verizon they should..to hell with it I'm starting a petition where I live for a tally of people that would gladly switch to T-Mobile if they would put up a damn tower for LTE.lol
I still have my unlimited data as well! The bad part is Verizon took away using other lines to update and just switch it over to your unlimited line. That really pissed me off. That's a bad move and says a lot on how they feel about us with unlimited data. They want to so badly force us out of it. But not going to budge! Between me and my wife we use 14gb a month. And that's without root now so no WiFi tether. I'm glad to know that I'm not the only 1 spending $700. On a phone once a year!
Sent from my SM-N910V using Xparent Red Tapatalk 2
GTLuver said:
How do u get unlimited data with verizon?
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had it FOREVER. buy phones off contract to keep it lol
oneandroidnut said:
i could care less. UNLIMITED DATA FTW
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oneandroidnut said:
had it FOREVER. buy phones off contract to keep it lol
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Click to collapse
I'm sure we'll have unlimited data as well in the near future. Look at how we had a limit on minutes and texts. I remember when a had 500 min/MO. & 500 texts also. Weekends were free. Lol that was so 90s

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