Plastic back slowly getting looser - Galaxy Note 8.0 (Tablet) General

So I've owned the tablet for over a week now. I like it. However the plastic backing around the microSD slot has slowly become loose and now holding the device feels like cheap plastic. I don't access the port at all, save the one time i put the sd card in.
Anyone else noticing this build issue?

I'd exchange it if it really bothers you. Mine is snug.
Sent from my GT-N5110 using Tapatalk HD

Mine has it too. It was there when I got it. I bought a book case and now I just ignore the creaking. No big deal.

cmunho said:
Mine has it too. It was there when I got it. I bought a book case and now I just ignore the creaking. No big deal.
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Click to collapse
You're probably right. When I bought it, bestbuy had no covers. Now I guess more are getting released. did you get the official one or another? I do like the feature of the samsung one that will wakup the device when opening.

Billyvnilly said:
You're probably right. When I bought it, bestbuy had no covers. Now I guess more are getting released. did you get the official one or another? I do like the feature of the samsung one that will wakup the device when opening.
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Click to collapse
I got the official one. While it may not be worth $50 I like it well enough and it protects from the "everyday". I've never dropped a tablet so I'm not worried about drops.

thank you
Billyvnilly said:
So I've owned the tablet for over a week now. I like it. However the plastic backing around the microSD slot has slowly become loose and now holding the device feels like cheap plastic. I don't access the port at all, save the one time i put the sd card in.
Anyone else noticing this build issue?
Click to expand...
Click to collapse
yes the same is

Billyvnilly said:
When I bought it, bestbuy had no covers. Now I guess more are getting released.
Click to expand...
Click to collapse
Most of my local Best Buys had the Samsung cover (white), and a black Belkin one on release date. You can check on their website what is in stock at your local stores. I'm sure more are on the way, too.

redpoint73 said:
Most of my local Best Buys had the Samsung cover (white), and a black Belkin one on release date. You can check on their website what is in stock at your local stores. I'm sure more are on the way, too.
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Click to collapse
The Samsung cover, does it stay closed on the screen just by weight, or do the magnets actually keep it closed?

magnet

I have same problem same area since day 1. Went to exchange, all sold oit! Other 2 problems are lightbleed and loose micro usb port.

maybe you provide us with an image to better describe the situation

Well. It is quite plasticy
I have mine over a week now, and haven't felt it loose. You should trade it mate. I like the bezel of the tab but the plastic is really annoying. There are quite a few cases out there though...
Billyvnilly said:
So I've owned the tablet for over a week now. I like it. However the plastic backing around the microSD slot has slowly become loose and now holding the device feels like cheap plastic. I don't access the port at all, save the one time i put the sd card in.
Anyone else noticing this build issue?
Click to expand...
Click to collapse

I got mine a few days ago and I must say I quite like it! The only build issue I have is a somewhat remarkable amount of light bleed along the bottom but it doesn't bother me enough to post a pic of it. Best buy only had one case that didn't look very good so I'm still sporting the protective back covering till more cases are in stock. I have high hopes for this!

I am on my 3rd Note trade in. It finally is not loose next to the sdcard. I told them I expect near Perfection if I Pay 400 for an 8 inch tablet!
Sent from my GT-N5110 using Tapatalk HD

ual4720 said:
I am on my 3rd Note trade in. It finally is not loose next to the sdcard. I told them I expect near Perfection if I Pay 400 for an 8 inch tablet!
Sent from my GT-N5110 using Tapatalk HD
Click to expand...
Click to collapse
It really should be of better build quality for $400. Or it should be at least $100 cheaper. I have the 10.1 and it feels OK, not terribly cheap but not of high quality. I will be putting it up on eBay and going to the 8.0 regardless, due to it being a more pragmatic size for my day to day use. I’m just waiting on the black version.

I had this problem as well. I replaced it at best buy and haven't had a problem with the new one.
Sent from my SCH-I510 using xda app-developers app

you know it dont matter for they all are the same. The back just pops off very easy. Build quality was just to cheap and to thick for me.

Zeblade said:
you know it dont matter for they all are the same. The back just pops off very easy. Build quality was just to cheap and to thick for me.
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Click to collapse
Sure the build quality could be better but I haven't had a single issue with mine since I bought it on release day. From the reports here it seems like maybe some of them are not as solid as others.

Zeblade said:
you know it dont matter for they all are the same. The back just pops off very easy. Build quality was just to cheap and to thick for me.
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Click to collapse
Obviously they are not "all the same" since some owners are reporting here that there are no issues with theirs. I think most people are going to use some type of case with this, so IMO it's not too much of an issue. Of course I would like to see better build quality, but I don't think it's that bad. I agree that the plastic back is too shiny/greasy/slippery/nasty, but then again most people are going to put it in a case.
You can get a good sense of the build quality by checking out the display units at Best Buy (if you live in the U.S.). These things are handled by tons of people and kids each day who treat them with little respect because they don't have any personal investment in them. You can always tell which products on display have subpar build quality.
And Really? It was too thick for you? How much thinner do you want it? There won't be any room for the battery if it's thinner, or for the S-Pen silo/dock. I'd rather have a bit longer battery life and a secure place to store my S-pen rather than a thinner tablet. The weight, thickness, and balance in the hand are the best I have experienced in this general size.

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Oooooooo magnets Are bad man. Not so much for regular phones but for phones with stylus and digitizer it will over time cause dead area s on your screen. Don't believe me ?
Head over to the note 2 forums and check out all the problems with cases involving magnet clasps. If got so bad the companies offered to replace your magnet sealing case with one with a simple button in stead. I had one and as soon as I put it on I started having problems with the area around that magnet.
Just stay away from magnetic cases period. Just trust me. Or mess up big time. Once that part of the screen gets borked its borked
That pic is the replacement one with the button they sent me. Also watch out for those magnetic kickstand cases. Big no no too those utilize neodymium!
Sent from my GT-N5110 using Tapatalk 2
---------- Post added at 11:44 PM ---------- Previous post was at 11:36 PM ----------
bbfoto said:
Obviously they are not "all the same" since some owners are reporting here that there are no issues with theirs. I think most people are going to use some type of case with this, so IMO it's not too much of an issue. Of course I would like to see better build quality, but I don't think it's that bad. I agree that the plastic back is too shiny/greasy/slippery/nasty, but then again most people are going to put it in a case.
You can get a good sense of the build quality by checking out the display units at Best Buy (if you live in the U.S.). These things are handled by tons of people and kids each day who treat them with little respect because they don't have any personal investment in them. You can always tell which products on display have subpar build quality.
And Really? It was too thick for you? How much thinner do you want it? There won't be any room for the battery if it's thinner, or for the S-Pen silo/dock. I'd rather have a bit longer battery life and a secure place to store my S-pen rather than a thinner tablet. The weight, thickness, and balance in the hand are the best I have experienced in this general size.
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Click to collapse
Amen thin ness had gone to far. I don't want any thiner devices. Just keep them how they are and make better thinner batteries cpus whatever. Battery tech needs a big overhaul that's our biggest weakness
Sent from my GT-N5110 using Tapatalk 2

Related

i got mine! - metallic grey

will post some thoughts once i get to spend a good amount of time with it
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did you get it at a Best Buy in NYC? If so, which one?!?
Very nice ,that is a plastic shell still right?
yes at the Best Buy in NoHo. seems to be the only Best Buy around here that has the grey one right now. the back is indeed plastic, but it is a nice quality.. it almost does have a metallic feel to it with the texture. the rim around it is metal. build quality and display are excellent.. no creaks or looseness at all.. backlight is very even.. no leaks at all. blacks on the screen are nice and deep. and the screen doesn't seem to attract fingerprints much.
let me know if you guys have any more questions
ah you got the 16gb I believe...I am looking for the 32. Slim pickins for that model in one of the biggest markets on the official launch day. cant make this stuff up.
slal said:
ah you got the 16gb I believe...I am looking for the 32. Slim pickins for that model in one of the biggest markets on the official launch day. cant make this stuff up.
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Click to collapse
You haven't been paying attention to Apple over the past few years then. It's all about hype. I'm 100% convinced, shortages and delays are on purpose.
Look for lag on websites and using the keyboard on other sites/apps
Any loose panel near edges (Glass seperation) ?
Did you get the usb adaptor yet ?
Battery life ?
Any heat issues with back of tablet ?
WiFi issues if any ?
Connecting to computer issues ?
Best Buy at Columbus Circle (Broadway & 62nd) have the grey metallic back one, though I didn't check if they had 32gb too.
The grey metallic is absolutely sleek. I like the look and feel of it much better than the white (which I purchased last week and exchanged to grey today).
One small feature not oft mentioned in the grey is that the metal rim on the grey model is matte grey, not the shiny silver of the white. It's a small difference, but makes for a much more subdued and professional look (read: not ipad-ish).
The textured back (though plastic) also makes it feel better when you hold it in your hand, since you have the ever slight friction from the brushed pattern. Also, of course, grey less flashy and more serious (reminded me of other Android tablets like Xoom, Flyer, but of course, way way lighter!)
Form factor-wise, I don't think you can go wrong with the grey GT 10.1!
you think the grey looks better than the white after having both. i got the white on the 8th and really like it, but i'm returning it, and will be getting the grey from costco(only color they have). It looked sort of plain in the pictures and i tend to like a little more flash in things, hope its as nice as you say.
I got the grey version as well. The store gave me a white one by mistake. Good thing I checked it before I left.
The back is textured so it doesn't slip and slide around in my lap like the Acer did.
I also do not hear any squeaks while holding it.
Just called my local BB and they do have them in the store, but will not be displaying them until Sunday. Kind of a weird delay considering that it is supposed to be a hot new release.
Got the 16 grey one today. It's nice. My 6 year old want let me touch it. He's gaming.
Sent from my SCH-I500 using Tapatalk
SR45 said:
Look for lag on websites and using the keyboard on other sites/apps
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Click to collapse
i haven't experienced lag yet, and i've been browsing Engadget, XDA, New York Times, Facebook, and various music blogs. i did see a bit of slow down when i was on the Netflix site, scrolling down through my queue.. but that's only because i have about 300 movies on there.
i did notice when i was on the Market.. when i was trying to click on the Search, the keyboard took a bit to pop up. maybe about a 3 sec delay.
SR45 said:
Any loose panel near edges (Glass seperation) ?
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Click to collapse
there's no glass separation or any looseness or creaks. my coworker has his Transformer here, and he's gonna return it after trying out my GTab, as his has creaking on the right side. he also noticed that scrolling through YouTube's home page was a bit faster and smoother on the GTab. everyone here at work is impressed with the build quality.. even iPad owners.
SR45 said:
Did you get the usb adaptor yet ?
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Click to collapse
i haven't gotten the USB adapter yet, as the two Best Buys i went to didn't have them in stock yet. i also wanted to get the official Samsung portfolio case, but no one has them yet as well. i'll update once i get them.
SR45 said:
Battery life ?
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battery life - this i'll chime in once i have had it for at least two days or so to give a more accurate info.
SR45 said:
Any heat issues with back of tablet ?
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the tablet has been cool. i've been playing some HD videos, and it has stayed that way so far.
SR45 said:
WiFi issues if any ?
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none. connection has been steady
SR45 said:
Connecting to computer issues ?
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i haven't connected yet (still at work). i'll update once i get to use it at home later
How are you finding the lack of an microsd slot?
Beards said:
How are you finding the lack of an microsd slot?
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i originally wanted the 32GB, but they are nowhere to be found in the NYC area, so i just got the 16GB. having had a netbook previously, i only used up about 8GBs on that, since my music collection is about 24,000 songs - i have them on my external. so i really only store documents and photos in the internal storage. i haven't installed that many apps yet, but those shouldn't take up much space also. i just started using Amazon Cloud, so i will be testing that out to see how i'll go by day to day with it. i'm also looking into wireless externals as i've been meaning to get a 2nd backup for my music. Seagate has a very nice one. i figure, i could use that to connect to my GTab as well without the hassle of dongles.
SR45 said:
Look for lag on websites and using the keyboard on other sites/apps
Any loose panel near edges (Glass seperation) ?
Did you get the usb adaptor yet ?
Battery life ?
Any heat issues with back of tablet ?
WiFi issues if any ?
Connecting to computer issues ?
Click to expand...
Click to collapse
Got a 16 GB white one today morning from BB.
Browser laggy on FB and other javascript heavy websites.
No
No
Not bad. Need to spend some more time to estimate battery life.
No
No issues. Wifi connectivity is actually very good for me.
No issues.
Got mine too.
Kind of fat, heavy, dull screen,...
...oh wait, that was my iPad
This thing rocks!
Got my Metallic Grey 16GB Tab. Loving it! My bestbuy had about 20-30. All models. Bestbuy wasn't displaying them though. Claimed they didn't know where to place them, even though they had a tablet section with just the XOOM and Iconia.
Anyway, I had a XOOM then an iPad 2, then an iconia, then an iPad 2, and now a Tab 10.1. And I think it's a keeper!
Thanks radiohead14 for the answers given. Return as soon as you can to post more information
more thoughts - the speakers are surprisingly pretty good for their size. and I recommend everyone to get Thumb Keyboard. IMO.. much better and convenient than stock. it splits the keyboard so you could easily type with your thumbs. I also prefer Dolphin HD browser - seems to be more stable than stock.

Defect - Plastic around the screen cracking with light use.

I was cleaning my 9 months old Galaxy Note today, and noticed micro fine cracks, (THREE OF THEM!!) around the plastic that is surrounding the screen. I never dropped it or handled it rough. It was always in a protective case, with a screen protector.
Here's a photo of mine:
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There is a similar post for the AT&T model.
Since I got the unlocked international version through Amazon, I have no warranty support at all here in U.S. This sucks.
If I had known about this problem, I would have never bought this phone. I am really pissed, and will not buy any Samsung phones designed this way.
I've read that Galaxy S3 also has this problem. I imagine that Note 2 will probably be the same.
3 MICRO cracks after 9 months and you say 'do not buy' Seems totally over the top to me.
From the man in your attic...
howard bamber said:
3 MICRO cracks after 9 months and you say 'do not buy' Seems totally over the top to me.
From the man in your attic...
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Click to collapse
Maybe it is acceptable for some people... I would definitely not accept anything like this happen to my gadgets. Heck, there shouldn't be any micro cracks even after 2 years. All my gadgets looks new after years. That's how much I'm careful with these things.
hp79 said:
I was cleaning my 9 months old Galaxy Note today, and noticed micro fine cracks, (THREE OF THEM!!) around the plastic that is surrounding the screen. I never dropped it or handled it rough. It was always in a protective case, with a screen protector.
There is a similar post for the AT&T model.
Since I got the unlocked international version through Amazon, I have no warranty support at all here in U.S. This sucks.
If I had known about this problem, I would have never bought this phone. I am really pissed, and will not buy any Samsung phones designed this way.
I've read that Galaxy S3 also has this problem. I imagine that Note 2 will probably be the same.
Click to expand...
Click to collapse
You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.
hp79 said:
Maybe it is acceptable for some people... I would definitely not accept anything like this happen to my gadgets. Heck, there shouldn't be any micro cracks even after 2 years. All my gadgets looks new after years. That's how much I'm careful with these things.
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Click to collapse
Poor wife and kids.. Get over it.. Stuff its just stuff... Enjoy your devices until you get a new one and that's it.. "micro scratch" pfft get a life
Tapatalking on my n7000
"while being babysitted"
Don't feed the little baby troll :banghead:
LordManhattan said:
You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.
Click to expand...
Click to collapse
msedek said:
Poor wife and kids.. Get over it.. Stuff its just stuff... Enjoy your devices until you get a new one and that's it.. "micro scratch" pfft get a life
Tapatalking on my n7000
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Click to collapse
Gugelhupf said:
"while being babysitted"
Don't feed the little baby troll :banghead:
Click to expand...
Click to collapse
Wow, so offensive here. No I'm not drunk. Yes I know it's just a device, albeit a poor quality one. it's not a scratch, it's a real crack. A plastic piece separated into two or more pieces. Big difference there. Third, I'm not trolling so please stop trolling.
I paid $600 for a high end device, and I expect a certain level of quality with that price tag. I'm not as rich as you guys so I take care of my gadgets and use it for at least two years. I found mine having this crack after 9 months of careful use, most likely developed over time. It's just now that I found this while cleaning it.
This is not an isolated issue as I can easily find people with same issues. Here are some of the "0.001% of people" complaining about the cracks because the bad build quality/material.
http://forums.androidcentral.com/sa...-crack-appearing-front-bezel-out-nowhere.html
http://rootzwiki.com/topic/35091-hairline-cracks-on-the-sides-d/
http://www.huzoorbux.com/samsung-galaxy-s3-burden-of-hairline-cracks_1332.html#.UMk3SYO5PzQ
I don't understand why you guys are so defensive about this.
I bought my black note in Feb 2012. I just looked at mine with a magnifying glass, no micro cracks in mine. Little rough on one corner where my Macbook Air fell on it, what a heart attack that was. It just ripped my screen protector. I say just throw a tpu cover on it and forget about it.
White historically has issues. The HTC One X had issues with white and I remember the White HTC Vouge for Verizon had a slight cracking issue. I wonder in order to make it white they have to add too much TiO2 in and less plasticizer making it more brittle. I usually try to avoid white phones.
Just checked my black Note, purchased in November 2011. No cracks at all, and I've dropped it a couple of times including one time when I dropped it face down onto a wet concrete floor (the rough type you find outdoors).
Sent from my GT-N7000 using Tapatalk 2
hp79 said:
I don't understand why you guys are so defensive about this.
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Click to collapse
You pretty much have to expect rudeness when posting here. Report them or ignore them.
As for the warranty -- are you sure you don't have one? Check with Amazon. I thought anyone selling in the US has to provide the manufacturer warranty.
Of course they might not cover cracks anyway since it would be hard to prove it wasnt dropped.
LordManhattan said:
You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.
Click to expand...
Click to collapse
This guy is sooo in tune with all things Note. If he hasn't heard about it, you must be lying...or drunk.
I'd look into the warranty thing. That's definitely a defect.
abax44 said:
This guy is sooo in tune with all things Note. If he hasn't heard about it, you must be lying...or drunk.
Click to expand...
Click to collapse
Yes.
Sent from my GT-N7000 using Tapatalk 2
I dropped my Note couple of times and i've got at least 20 scratches and guess what?
I don't give a f**k
I buyed a damn phone, he didn't buy me for me to be his slave
Im also proud of the little dents and scratches as long as I caused them and I can get the phone up and working again.
But i can never defend the build quality which is less than satisfactory.
Well, Samsung uses "cheap plastic" but then again look at Apple - most expensive anodized aluminum and 1/3 of iphones 5 came scratched out of box.
What i'm trying to say... im just like you, i treat my gadgets like eggs, but we're talking about things we use all day every day - they will get damaged no matter how you try so its best to get over it. Anyway i think your case is not very common.
about this micro cracking, don't wast your time to send your phone to sammy, i try it ( because me too i don't think sutch craking are normale on a 600€ phone ) and sammy don't take that in warenty, they sad it my fault... crap plastic and crap warenty... it was clear that sammy don't wan't to eard about that lol
I got some cracks and spots on my note to but it is better to have crack in ur phone then have phone in ur crack.
My name is luxor and i am a flash-o-holic and xda is my pusherman.
I checked mine too. I got it in August 2012. Im pretty careful with it also. Got a case for it too. I found one of those cracks on the right side. To be honest..its covered with my case..and its not on my screen...Its not a big deal.
Sent from my GT-N7000 using xda app-developers app
I've got a black note and I've dropped it a couple of times, no cracks.
My Mrs has a white note and hers does have cracks the same as the OP, but then she does have Teflon hands hahaha
*******Before posting a question, search, search and search again, if there is no solution then post your question*******
Do I have to remind all users to be courteous when posting. If your going to post something don't post in a way that is demeaning to others.
If you don't have this minor issue then great. But to flame someone who does is just pathetic. Thanks for drawing attention to yourselves, I'll now keep an eye out.

This phone has the worst build quality ever.

My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Pictures?
Venekor said:
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Click to expand...
Click to collapse
think you were just very unlucky (or else they were trollin' and kept sending you the same one back lol)
my second one isnt 100% perfect, but for me even a 100% perfect galaxy s4 wouldnt be close to tempting me away from a 99% perfect One.
Venekor said:
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Click to expand...
Click to collapse
FYI, the Nexus 4 was made by LG...
Sent from my C6502 using Tapatalk 2
hmm
Venekor said:
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Click to expand...
Click to collapse
i think this phone build quality is really great if i'm honest, the Samsungs plastic feel/build quality is a lot worse, perhaps you were just unlucky in the handsets you received out of the box
We have more than few threads discussing imperfections and issues on early batch
HTC subtly admitted it when they delayed the entire launch and specifically mentioned camera and casing as the reason, yes they called it short of supplies but it actually meant they discovered low yields
Anyway all you can do is either wait for the April batches and exchange or start now until u get a perfect one
What is for sure however what you have now is not a proper representation for this device final build quality
keywords: Defect, Warranty
We had the same drama during the One X, defects cleared within 2 months, or took me 2 exchanges, my final one was manufactured in April
Enjoy the GS4 :thumbup:
Sent from my Nexus 7 using Tapatalk 2
Venekor said:
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Click to expand...
Click to collapse
in 13 march you said
,,I want plastic, I want a removable battery and a Micro SD. You know the only reason they want to design these features out is cause it saves money, they can charge for cloud storage and they blame a removable battery and Micro SD for helping piracy along. It's all about stopping your choice and the irony of it is, taking these features out probably costs less, is less premium and these "premium" metal and glass materials just means more money for this companies in repairs, especially with a non removable battery.,,
and you didn,t like either htc one camera
,,The camera has a lot of noise, not very sharp either,,
but you still bought HTC ONE, and also changed TWICE...
VERY INTERSTING FACTS
I'm gonna have to refund it and get another phone soon because you only get like a month to change your mind....
The camera I didn't think would be this bad quality, it's like super grainy to the point where if you zoom in slightly, there is no quality what do ever.
The only thing I like is the speakers on the front, though the headphone quality sucks? It's nowhere near as good as my 920 was. The screen is too small also for a 1080 display... I don't see anything super exciting about it.
Just not impressed and the imperfections disappoint me.
Edit: Also why does the phone only charge when it is off?
Pictures of your defects please or don't blame anyone accusing of trolling
Venekor said:
I'm gonna have to refund it and get another phone soon because you only get like a month to change your mind....
The camera I didn't think would be this bad quality, it's like super grainy to the point where if you zoom in slightly, there is no quality what do ever.
The only thing I like is the speakers on the front, though the headphone quality sucks? It's nowhere near as good as my 920 was. The screen is too small also for a 1080 display... I don't see anything super exciting about it.
Just not impressed and the imperfections disappoint me.
Edit: Also why does the phone only charge when it is off?
Click to expand...
Click to collapse
are you sure you didn't get one of these?? LOL
http://fenxiao.hdc.cn/product_detail-106.aspx
djbenny1 said:
are you sure you didn't get one of these?? LOL
http://fenxiao.hdc.cn/product_detail-106.aspx
Click to expand...
Click to collapse
:laugh:
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Venekor said:
I'm gonna have to refund it and get another phone soon because you only get like a month to change your mind....
The camera I didn't think would be this bad quality, it's like super grainy to the point where if you zoom in slightly, there is no quality what do ever.
The only thing I like is the speakers on the front, though the headphone quality sucks? It's nowhere near as good as my 920 was. The screen is too small also for a 1080 display... I don't see anything super exciting about it.
Just not impressed and the imperfections disappoint me.
Edit: Also why does the phone only charge when it is off?
Click to expand...
Click to collapse
Yeah you clearly stated you would never own a phone without an SD slot or removable battery. You either changed your mind from a very long winded statement bashing the one or your trolling. And three phones? You have had three defective phones Sent to you?
With a delayed launch and low inventory and the phone just released you have been able to get three phones?
Bull****
Edit. This is obviously a troll thread and should be closed
Sent from my HTC6435LVW using xda premium
Just another f*cking (HTC-)Hater/(Samsung-)Fanboy...
Nothing to note here.
Hater or Fanboy... whatever... IGNORE...
Objective opinion...
Subjective opinion...
There is no perfect phone
There is also no scrapphone (except I(gitt...)Phone) :laugh:
Close this ****
He has had the s2 and s3 lol. I mean yeah everyone has an opinion but this is just bizarre behavior. Maybe Samsung is paying him like twenty dollars or whatever currency he uses to write this.
Sent from my HTC6435LVW using xda premium
Dam trolls!
fernando sor said:
He has had the s2 and s3 lol. I mean yeah everyone has an opinion but this is just bizarre behavior. Maybe Samsung is paying him like twenty dollars or whatever currency he uses to write this.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
:laugh:
Sounds a lot like he just took information from threads where people said they didn't like x feature, combined them all into one massive "I hate this phone" thread, and probably doesn't even own the phone.
I was wondering how he could see dead pixel on 468 PPI
I'm loving my HTC One. What a phone
Sent from my HTC One using Tapatalk 2
it wouldn't be a surprise, its not the first thread of such nature

Cracked Camera Glass. Another build quality issue?

I've had my One from Rogers Canada since launch day last Friday.
I've been reading all the issues here about the build qualities of this phone. Mine has a hair gap on the top and the screen also rises slightly at the top edge. I've decided that these were ok and happily used my phone with great care.
No I do not have a case, and neither did I use a case for my previous Samsung Infuse which I used 2 years without dropping it ever.
Today when I turned my One over, the camera glass was cracked! It looks like it got hit somewhere and just gave in. Seems pretty impossible as the rest of the phone is in perfect condition without a single scratch. I keep the phone in my pocket top down, screen facing inwards as I always have in the last few years.
This is so frustrating...I'm afraid if I get an exchange I'll end up with one or more of the several build issues that people have been seeing.
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You will get an exchange for a damaged phone that was caused by you (intentionally or unintentionally) ? They should kick you out of the store for asking that or hang up on you if you call to simply get it exchanged without paying for the damage.
People these days .....
Probably wasn't a high impact hit. You probably leaned on the corner of a table or something without realizing it and the pressure from the corner was focused all on that point.
The do not believe that I should be held responsible for this glass. It should point to the fact that the glass might have been fractured slightly so that slight pressure pushed it in from the beginning.
The argument is that I have used this phone for 3 days, taking exceptional care of it, and ended up with a cracked camera glass as opposed of my previous phone, which I used for 2 years and doesn't have a dent in its plastic, let alone cracked glass.
Also, why be so offensive Mr insomnia? Is the fact that the One's build quality is way lower than expected hurting your fanboy heart?
Probably be a great time to buy a case, don't you think?
Sent from my HTC One using xda app-developers app
it seem like has been hit by a bullet , maybe HTC One saved your life !
Feel sorry for you bro. I am getting a leather pouch this weekend to avoid any damage to my One
Sent from my Nexus 10 using XDA Premium HD app
even if you didn't do this, You're going to have a hell of a time proving it. You very well could have just leaned on it too hard during the day and put pressure on the glass. You need a real friendly service rep to accept the possibility there was a previous fracture
10 years ago if this were a psp or gameboy we all knew we were sh1t out of luck and that it was our own fault. We "deserve" nothing.
Clowns
mettleh3d said:
10 years ago if this were a psp or gameboy we all knew we were sh1t out of luck and that it was our own fault. We "deserve" nothing.
Clowns
Click to expand...
Click to collapse
Times have changed, customers expect more because companies are providing more. If I can get better quality service why would I settle for less?
Also, phones shouldn't be designed with cases in mind. I shouldn't need to have a case for my phone to prevent camera glass shattering through normal daily use.
I'm heading back to the store tomorrow and see if I get a nice rep to help me. I'll let you guys know
jackwu95 said:
Times have changed, customers expect more because companies are providing more. If I can get better quality service why would I settle for less?
Also, phones shouldn't be designed with cases in mind. I shouldn't need to have a case for my phone to prevent camera glass shattering through normal daily use.
I'm heading back to the store tomorrow and see if I get a nice rep to help me. I'll let you guys know
Click to expand...
Click to collapse
Are you 14?
mettleh3d said:
Are you 14?
Click to expand...
Click to collapse
Move along. For all we know OP may have raised an important point. Just because you don't believe him doesn't mean he's at fault. If you don't have anything relevant to contribute then beat it.
OP, keep us posted. I haven't run across anything like that with my device. Do you use the phone to the point where it gets quite hot?
Sent from my HTC One using xda premium
mettleh3d said:
Are you 14?
Click to expand...
Click to collapse
If he is 14, you must be 3
You're not the only one having this problem. One guy on a french forum had exactly the same thing, he couldn't explain it.
Here's his picture of the cracked camera lens :
thegregulator said:
Move along. For all we know OP may have raised an important point. Just because you don't believe him doesn't mean he's at fault. If you don't have anything relevant to contribute then beat it.
OP, keep us posted. I haven't run across anything like that with my device. Do you use the phone to the point where it gets quite hot?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Thanks! Don't worry though, I'm trying to point out this problem and see if anyone else has similar experiences and we can pinpoint an issue.
I don't game on phones at all, so my device usually stays quite cool. It does warm up a bit after ~10 minutes of screen time but I doubt that could cause any issues.
fidelcstrl said:
You're not the only one having this problem. One guy on a french forum had exactly the same thing, he couldn't explain it.
Click to expand...
Click to collapse
That is interesting, thanks for sharing this, I'm looking out to see if anyone else is seeing this.
Just in case this starts happening more, my phone is from batch FA346W
Was raining the whole day today so didn't go to the store, will update once I do
Hm, might have been that the phone got hot enough to make the metal expand faster than the glass....
Not that I doubt you on for your mishap. But knowing Rogers and their ways - my family has been with them since they were still AT&T - you will need hell of a lot of explaining to convince the CSR to make them comply to your exchange request. And online sources won't make much of a statement in their mind. Try play the loyalty card and plead for forgiveness.
As to the picture above, it seems more like an impact hit as the glass seems to fracture in the center of the piece and the cracks don't extend to the edge.
Looks like the phone was abused. Hope you have Insurance because that is definitely not a warranty issue
Sent from my HTC One S using Tapatalk 2
Hi OP,
not meaning to be patronising but the glass is more brittle than the casing with lower impact resistance. so a load that might not necessarily damage the casing will more than likely damage the glass. the chances that the damage is simply contained to the glass region though is odd and one would expect there to be at least some signs of wear/ scratches etc even close to this region as in a typical case.
the main thing is how it happened which appears to be the mystery and the exchange will ultimately be based on this. looking at your picture it looks like an impact dead on the centre of the glass from the outside in. hard to be totally certain considering your pic.
i cant think of a viable scenario though other than something along the lines in my first paragraph considering the metal is in perfect condition.
i would just tell them what you have stated.
Hi OP,
I had exactly the same problem. My unit was only a day old with not a single blemish anywhere on the handset besides the crack on the camera. In fact I'm fairy certain it cracked whilst resting on my table which I found to be very odd. Anyway I did manage to get a replacement with very little hassle.
A note to some other users:
In an incident such as this the consumer is entitled to a refund or replacement or a repair depending how old the item is since purchase. There is even further statutory protection specifically under the sale of goods act. This is an expensive (£500) phone and as such it's quality and durability should be commensurate to the price paid. Thus if the OP can establish the crack happened without having dropped the phone or damaging the phone in some other way then he will be entitled to a replacement which seems likely as there are no other scratches or dents anywhere else on the unit.
I am open to listening to others' opinions but should stress that I am a lawyer and therefore am quite knowledgable on matters such as this.

[Q] Note 3 + Gear

Who's getting the combo or who has pre-ordered it already? Hell, who thinks its a waste of money?
Personally I've always been an early adopter so I will be pre-ordering sometime this week :good:
SgtGoldy said:
Who's getting the combo or who has pre-ordered it already? Hell, who thinks its a waste of money?
Personally I've always been an early adopter so I will be pre-ordering sometime this week :good:
Click to expand...
Click to collapse
I was all about it until I found that it needed to be charged every day, it's a nice idea but needs better battery life. I called an changed to note only, I'm waiting to see what Qualcomm brings with the Toq
vtjay said:
I was all about it until I found that it needed to be charged every day, it's a nice idea but needs better battery life. I called an changed to note only, I'm waiting to see what Qualcomm brings with the Toq
Click to expand...
Click to collapse
Yea, the way I look at it is I'll just throw it on the charger at night. Hopefully they don't pull a Droid Razr and get so many complaints about the battery life that they come out with the Razr Maxx a few months later. Pissed me off....
i keep looking for a deal for both either way i will get the watch...think its amazing all them different watch faces is also like buying loadsa watches
Sent from my Transformer TF101 using Tapatalk 2
SgtGoldy said:
Yea, the way I look at it is I'll just throw it on the charger at night. Hopefully they don't pull a Droid Razr and get so many complaints about the battery life that they come out with the Razr Maxx a few months later. Pissed me off....
Click to expand...
Click to collapse
It's not the battery life, by itself, that bothered me, it's what happens when the battery gets old and it can't go even one day... All that said I love the idea and the look, so if people get it and start reporting a solid 24 hrs, I'll pick one up.
I believe its a technology of future came at present just like smart tvs. Not worth for now, also cost is too high to consider.
Sent from the New S Pen
stesteste said:
i keep looking for a deal for both either way i will get the watch...think its amazing all them different watch faces is also like buying loadsa watches
Sent from my Transformer TF101 using Tapatalk 2
Click to expand...
Click to collapse
The thing I think I will really like is the workout integration. I'm also excited to see the type of apps that start to come out for it.
vtjay said:
It's not the battery life, by itself, that bothered me, it's what happens when the battery gets old and it can't go even one day... All that said I love the idea and the look, so if people get it and start reporting a solid 24 hrs, I'll pick one up.
Click to expand...
Click to collapse
Thats been in the back of my mind as well. My hope is since I am buying the package through Verizon and getting insurance on it, the insurance will apply to the watch as well. Doubtful, but hopeful.
$300 when Glass is right around the corner? No thanks
Despyse said:
$300 when Glass is right around the corner? No thanks
Click to expand...
Click to collapse
Really? I feel glass is way too much. It reminds me of those guys that walk around with a Bluetooth in their ear... Except 1000x worse.
Despyse said:
$300 when Glass is right around the corner? No thanks
Click to expand...
Click to collapse
You mean Google glass?
Sent from the New S Pen
SgtGoldy said:
Really? I feel glass is way too much. It reminds me of those guys that walk around with a Bluetooth in their ear... Except 1000x worse.
Click to expand...
Click to collapse
Yea, really like the idea and the supposed price would definitely pull me away from a smart watch. Has a lot of features that watches wouldn't be able to make great use of.
sohebq said:
You mean Google glass?
Sent from the New S Pen
Click to expand...
Click to collapse
Yes.
I'm in even though I swore I wouldn't be. Here's my rationalization (to myself):
A lot of early reviewers said you had to touch the display or side button to turn it on. GSMArena confirmed you can activate it by shaking it using the accelerometer.
I'm getting a Note 10.1 2014 which also works with Gear so I can use it as a second phone when I want/need to. My N3 will be a carrier version and the N10.1-14 an unlocked Octa. So when traveling I can use SIMs from other carriers in my tablet if I can’t use them in my phone.
Tech is a hobby. I've wasted as much money on things of more questionable value so the Gear, even though it's pricey, will make me smile.
Samsung's got a lot riding on wearables so I'm hoping the Gear evolves quickly with updates and third party apps. Or it could be replaced by the Gear 2 a couple of months after I buy it. You spin the wheel and take your chances.
I really want to use it as an alternate to a BT headset. If the calling features on it suck I might end up returning it. But I’ll probably be unable to undo my other rationalizations.
Google Glass and Gear are not in the same category. You can where a watch anywhere at just about any time.
There are a lot places where you are restricted from actively using a phone where looking at a watch to get info would be rather benign, work during meetings, school, gyms, at many retail work places etc... Most of those would not allow wearing Google Glass ...
Even if you don't get one of the standout colors (red for example) it is pretty obvious you are wearing them when you have them on.
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Where what kind of watch you are wearing would not get a second glance.
I can see retail locations asking you to remove your Google glasses as well which would not think for a second about the watch you were wearing and would not care if you had your phone in your pocket as well.
At $300, not really interested... but if I found one for in the $100 range, I might pick one up to play with one (Gear that is).
Ready pre ordered the Note 3 but cannot for the watch yet (AT&T)
Sent from my LG-D800 using Tapatalk 4
krelvinaz said:
Google Glass and Gear are not in the same category. You can where a watch anywhere at just about any time.
There are a lot places where you are restricted from actively using a phone where looking at a watch to get info would be rather benign, work during meetings, school, gyms, at many retail work places etc... Most of those would not allow wearing Google Glass ...
Where what kind of watch you are wearing would not get a second glance.
I can see retail locations asking you to remove your Google glasses as well which would not think for a second about the watch you were wearing and would not care if you had your phone in your pocket as well.
Click to expand...
Click to collapse
Really a shame that Glass is considered a threat to privacy, almost solely because it has a camera (it's not like the Gear doesn't have one). In terms of categories, they kinda are the same. They are both wearable accessories that extend the experience of a device. The Gear being much more limited. Being around the same price, I just don't see the Gear being something (most) people would want or would use.
I believe once Glass becomes popular (not necessarily in its first iteration) stores will come to accept it, as they have with phones.
I just can't get down with the google glass in general. It looks so ridiculously stupid on the wearer. If its ever adapted into sunglasses or even prescription glasses I'll consider them. But not until then....
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Not that I have cash to burn nor do I like wasting it, but I get 14 days to decide IF I like GG or not and if not I return it. But after reviewing the features and benefits I think it will offer some value to me. But hey its not like I haven't had 7 phones this year already.
SgtGoldy said:
I just can't get down with the google glass in general. It looks so ridiculously stupid on the wearer. If its ever adapted into sunglasses or even prescription glasses I'll consider them. But not until then....
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
They do have sunglasses. They come with lenses. To me, no, the look isn't flattering. But think about ALL the tech going into it, and the amount of work it took to shrink it to that size. It looks beautiful (IMO) from a tech standpoint, exactly as I pictured it would.
Also, that patent that Google just made for Glass on a pair of glasses.
http://www.geek.com/android/new-google-patent-may-give-a-sneak-peak-at-glass-2-0-1570847/
Despyse said:
They do have sunglasses. They come with lenses. To me, no, the look isn't flattering. But think about ALL the tech going into it, and the amount of work it took to shrink it to that size. It looks beautiful (IMO) from a tech standpoint, exactly as I pictured it would.
Also, that patent that Google just made for Glass on a pair of glasses.
http://www.geek.com/android/new-google-patent-may-give-a-sneak-peak-at-glass-2-0-1570847/
Click to expand...
Click to collapse
I can see what your saying as far as how it looks from a tech stand point. I just prefer something less... intrusive. Thats the reason I love the gear. It just seems like it fits. Nothing awkwardly standing out or shouting to the world "look at me".
Yes for the phone, no way for the watch, it is just a gimmick imho.

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