This phone has the worst build quality ever. - One (M7) General

My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.

Pictures?

Venekor said:
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Click to expand...
Click to collapse
think you were just very unlucky (or else they were trollin' and kept sending you the same one back lol)
my second one isnt 100% perfect, but for me even a 100% perfect galaxy s4 wouldnt be close to tempting me away from a 99% perfect One.

Venekor said:
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Click to expand...
Click to collapse
FYI, the Nexus 4 was made by LG...
Sent from my C6502 using Tapatalk 2

hmm
Venekor said:
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Click to expand...
Click to collapse
i think this phone build quality is really great if i'm honest, the Samsungs plastic feel/build quality is a lot worse, perhaps you were just unlucky in the handsets you received out of the box

We have more than few threads discussing imperfections and issues on early batch
HTC subtly admitted it when they delayed the entire launch and specifically mentioned camera and casing as the reason, yes they called it short of supplies but it actually meant they discovered low yields
Anyway all you can do is either wait for the April batches and exchange or start now until u get a perfect one
What is for sure however what you have now is not a proper representation for this device final build quality
keywords: Defect, Warranty
We had the same drama during the One X, defects cleared within 2 months, or took me 2 exchanges, my final one was manufactured in April

Enjoy the GS4 :thumbup:
Sent from my Nexus 7 using Tapatalk 2

Venekor said:
My first one had dead pixels and was scuffed already from just being in the box. My second one wouldn't charge and was scuffed in the box. I've got my third one but it's scuffed in the box, though so far nothing else wrong with it. However each one has had a problem where the speaker covers don't sit flush, like... I swear they're glued on because you can push them in, should be screwed in tbh. What I've noticed as well is the metal has been poorly cut, it's not level, it has little marks in it and especially around the 3.5mm jack and USB port, the metal is rather jaggy and part of the plastic is flaking away too.
I'm interested in a second one, just badly made phones, I swear HTC have downgrading their quality inspection to get these phones out like those horrible Nexus 4 phones. I'm just gonna get a refund and buy that ugly boring GS4, it's basically the same phone only Samsung Phones I've had in the past have been properly made.
I wanted to like this phone, I'm bored of the Galaxy design, however... the phone quality just sucks.
Click to expand...
Click to collapse
in 13 march you said
,,I want plastic, I want a removable battery and a Micro SD. You know the only reason they want to design these features out is cause it saves money, they can charge for cloud storage and they blame a removable battery and Micro SD for helping piracy along. It's all about stopping your choice and the irony of it is, taking these features out probably costs less, is less premium and these "premium" metal and glass materials just means more money for this companies in repairs, especially with a non removable battery.,,
and you didn,t like either htc one camera
,,The camera has a lot of noise, not very sharp either,,
but you still bought HTC ONE, and also changed TWICE...
VERY INTERSTING FACTS

I'm gonna have to refund it and get another phone soon because you only get like a month to change your mind....
The camera I didn't think would be this bad quality, it's like super grainy to the point where if you zoom in slightly, there is no quality what do ever.
The only thing I like is the speakers on the front, though the headphone quality sucks? It's nowhere near as good as my 920 was. The screen is too small also for a 1080 display... I don't see anything super exciting about it.
Just not impressed and the imperfections disappoint me.
Edit: Also why does the phone only charge when it is off?

Pictures of your defects please or don't blame anyone accusing of trolling

Venekor said:
I'm gonna have to refund it and get another phone soon because you only get like a month to change your mind....
The camera I didn't think would be this bad quality, it's like super grainy to the point where if you zoom in slightly, there is no quality what do ever.
The only thing I like is the speakers on the front, though the headphone quality sucks? It's nowhere near as good as my 920 was. The screen is too small also for a 1080 display... I don't see anything super exciting about it.
Just not impressed and the imperfections disappoint me.
Edit: Also why does the phone only charge when it is off?
Click to expand...
Click to collapse
are you sure you didn't get one of these?? LOL
http://fenxiao.hdc.cn/product_detail-106.aspx

djbenny1 said:
are you sure you didn't get one of these?? LOL
http://fenxiao.hdc.cn/product_detail-106.aspx
Click to expand...
Click to collapse
:laugh:

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Venekor said:
I'm gonna have to refund it and get another phone soon because you only get like a month to change your mind....
The camera I didn't think would be this bad quality, it's like super grainy to the point where if you zoom in slightly, there is no quality what do ever.
The only thing I like is the speakers on the front, though the headphone quality sucks? It's nowhere near as good as my 920 was. The screen is too small also for a 1080 display... I don't see anything super exciting about it.
Just not impressed and the imperfections disappoint me.
Edit: Also why does the phone only charge when it is off?
Click to expand...
Click to collapse
Yeah you clearly stated you would never own a phone without an SD slot or removable battery. You either changed your mind from a very long winded statement bashing the one or your trolling. And three phones? You have had three defective phones Sent to you?
With a delayed launch and low inventory and the phone just released you have been able to get three phones?
Bull****
Edit. This is obviously a troll thread and should be closed
Sent from my HTC6435LVW using xda premium

Just another f*cking (HTC-)Hater/(Samsung-)Fanboy...
Nothing to note here.
Hater or Fanboy... whatever... IGNORE...
Objective opinion...
Subjective opinion...
There is no perfect phone
There is also no scrapphone (except I(gitt...)Phone) :laugh:
Close this ****

He has had the s2 and s3 lol. I mean yeah everyone has an opinion but this is just bizarre behavior. Maybe Samsung is paying him like twenty dollars or whatever currency he uses to write this.
Sent from my HTC6435LVW using xda premium

Dam trolls!

fernando sor said:
He has had the s2 and s3 lol. I mean yeah everyone has an opinion but this is just bizarre behavior. Maybe Samsung is paying him like twenty dollars or whatever currency he uses to write this.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
:laugh:
Sounds a lot like he just took information from threads where people said they didn't like x feature, combined them all into one massive "I hate this phone" thread, and probably doesn't even own the phone.

I was wondering how he could see dead pixel on 468 PPI
I'm loving my HTC One. What a phone
Sent from my HTC One using Tapatalk 2

it wouldn't be a surprise, its not the first thread of such nature

Related

tempted to get an iphone..

Build quality is superb,video is amazing, I feel like my evo will disintegrate within 6months.. I never had ATT but i'm sure I will hate them but I'm not much of a talker or texter.. I just like to browse the net on my phone, upload some videos on facebook/youtube,listen to my music and play a few games..
i feel my evo is consuming my life with all these new roms and such, I have very little self control, instead of focusing on school work im obsessing over the next new hack for my 002 novatec, or when I can upgrade to an 003,.. I think I need to dumb it down and get an iphone lol
Disintegrate?
Does the Evo really feel that cheap in your hands?
And, for goodness sake, glass on the BACK of the phone? Yikes.
Go get the iPhone then, no one is going to stop you but yourself. To me it sounds more like your into the most popular phone atm then anything else.
Sent from HTC Evo 4g
I really don't get a cheap feel with the Evo ... design / material / quality wise.
Just because the iPhone has glass (OMGhana) all these people seem to think that it's all high end. Maybe I don't want glass. Maybe I have too much glass in my life. Christ. I digress. It's all a matter of what best suits the user.
beesneazy said:
Hit submit a few minutes after typing that ... I see you edited the post. Guess I thought you meant build quality ... and maybe you did ... but I really don't get a cheap feel with the Evo ... design / material / quality wise.
Just because the iPhone has glass (OMGhana) all these people seem to think that it's all high end. Maybe I don't want glass. Maybe I have too much glass in my life. Christ.
Click to expand...
Click to collapse
The EVO's front is amazing. But I have to say, the back could have been improved upon, no offense. I'm an HD2 owner, and I'm sure you can understand why I say what I say.
beesneazy said:
Hit submit a few minutes after typing that ... I see you edited the post. Guess I thought you meant build quality ... and maybe you did ... but I really don't get a cheap feel with the Evo ... design / material / quality wise.
Just because the iPhone has glass (OMGhana) all these people seem to think that it's all high end. Maybe I don't want glass. Maybe I have too much glass in my life. Christ.
Click to expand...
Click to collapse
well its the screen separation (screen is sinking! barely push against it and it sinks in itself, affects accurate touch operations) and the flimsy backcover that makes a squeeky noise now when I hold it, the kickstand as well is making a noise, wheres the WD-40! sorry I didn't clarify this.
Yeah I can agree on that, not a big fan of the camera sticking out. Nothing a case can't fix though.
Sent from my HTC Evo 4g
Tundricles said:
Build quality is superb,video is amazing, I feel like my evo will disintegrate within 6months.. I never had ATT but i'm sure I will hate them but I'm not much of a talker or texter.. I just like to browse the net on my phone, upload some videos on facebook/youtube,listen to my music and play a few games..
i feel my evo is consuming my life with all these new roms and such, I have very little self control, instead of focusing on school work im obsessing over the next new hack for my 002 novatec, or when I can upgrade to an 003,.. I think I need to dumb it down and get an iphone lol
Click to expand...
Click to collapse
The monthly bill will be a lot more then what you pay now (unless you can get a good discount). Don't forget that AT&T got rid of their Unlimited plan so....I hope you can keep it under 2 gigabytes or you will have to pay a fee.
Either way...your best bet is to do your own evaluation with them and their network. To each his own, but I wouldn't go back!
Truth be told there are things about the Evo that I don't necessarily "love." The shape of the back case, which I know is what it is for a reason.
In terms of the iPhone ... I'll admit to liking the newer design in terms of it being more "Squared" and flatter. Didn't like the rounder previous iPhone's, which is something I sort of see with the Evo but since it's a bit "thicker" it works. But it's still a sharp looking device, for whatever that's worth. Not to suggest the Evo isn't.
Held the iPhone 4, and yes, it does have that "feel and look" but it didn't necessarily sit in my hands, landscape mode (as that's how I'm usually holding the phone), as comfortably as my Evo did. I like the little bit of heft and size you get with the EVO, in the end it just felt more comfortable.
The new iPhone does look cooler than last generations ... but it's still a got damn iPhone.
redrazr7791 said:
The monthly bill will be a lot more then what you pay now (unless you can get a good discount). Don't forget that AT&T got rid of their Unlimited plan so....I hope you can keep it under 2 gigabytes or you will have to pay a fee.
Either way...your best bet is to do your own evaluation with them and their network. To each his own, but I wouldn't go back!
Click to expand...
Click to collapse
Had the evo for nearly a month now (june 4th) I agree overall sprint is the better network
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beesneazy said:
Truth be told there are things about the phone that I don't necessarily "love." The shape of the case, which I know is what it is for a reason.
In terms of the iPhone ... I like the newer design in terms of it being more "Squared" and flatter. Didn't like the rounder previous versions, which is something I sort of see with the Evo. But it's still a sharp looking device.
Held the iPhone 4, and yes, it does have that "feel and look" but it didn't necessarily sit in my hands, landscape mode (as that's how I'm usually holding the phone), as comfortably as my Evo did. I like the little bit of heft and size. It just feels more comfortable.
The new iPhone does look cooler ... but it's still a got damn iPhone.
Click to expand...
Click to collapse
My neighbor let me play with her iPhone for a little bit and imo, I hated the feel of it in my hand. I was more of a fan of the rounded back. The phone was fast but nothing that made me feel amazed. Overall I didn't feel like it was a worthy upgrade over the 3gs, but again I'm not a big Apple fan. For those that like/love the iPhone/Apple I'm sure you like it though.
Sent from my HTC Evo 4g
The things that keep me from getting an iphone again are:
No flash, I love watching flash on fail blog or assorted sites
No .wmv player. One off my favorite sites puts up their videos in that format
No widgets. Going in and out if programs for basic info gets old.
Small screen. After the evo I don't think I can go under 4 inches.
Email attachments are handled fairly ****ty on the iphone especially if the device doesn't recognize them. I can download anything through the gmail.com site.
Notifications suck on the iphone. Not a total deal breaker for me but still on the list.
No swype.
I don't get it with people. It's like they have to come in and justify why they buy or not buy a phone. Do you do the same with your car, home, clothes?
Do you tell your friends I am buying a Honda now that my Ford's build quality isn't what I like. No offense to Ford owners
The Iphone's build quality is not all that - i think you have read some of the reviews. It's slick I will give them that. But once you put a case on it how does it feel now?
There are already signs of them getting scratched up. Once you put a thicker case on it guess what? It's not a sleek and small as you once thought it was. No different from the EVO. I put on my case and I see all screen.
You put on the bumpers to the Iphone 4 and you see all screen.
I don't care what phone anyone gets. I don't get into the fanboy fight either way. I like what I like and I buy it. Android happens to be my OS of choice and the EVO my phone. Windows Phone 7 will be my next phone as well. If the Iphone came in a 4" or larger screen I would have considered it. BUT...this forum and these developers and people are the real reason so many of us are into these phones the way we are.
I am sure the HD3 will be pretty slick. I can almost guarantee you that if the design concepts comes close to the real deal that it will be amazing.
Just so you guys know Ive read quite a few posts complaining about light leaking on the iphone 4 aswell. If thats what causes your gripes on building quality you may be disappointed with the iphone as well.
On top of that the iphone shatters when dropped from little over a foot. My evo has already survived a nastier one from waste height.
Tundricles said:
well its the screen separation (screen is sinking! barely push against it and it sinks in itself, affects accurate touch operations) and the flimsy backcover that makes a squeeky noise now when I hold it, the kickstand as well is making a noise, wheres the WD-40! sorry I didn't clarify this.
Click to expand...
Click to collapse
I have minor screen separation that I only noticed when I saw a mention of it while floating around. Yes, I admit the screen is coming up on mine. Lower left, gives a little bit of light leakage. But no one would notice it unless I pointed it out to them. Or they're already aware of the issue and they looked to see ... I don't really see the sinking thing. I feel like the screen seems pretty solid actually. Does this have anything to do with the folks talking about different displays or whatever? I dunno ... cause I definitely don't feel like my screen "sinks" when I man handle it.
I don't get a squeaky noise ... is this a sweaty hands to surface squeak?
My kick stand doesn't make a noise ... but it does get warm when I'm maxing my phone out .... as far as a noise I cannot honestly say I've heard this.
Remember to hold the iPhone 4 correctly.
With your fingertips.
I blame my ISP.
Sorry for the double post.
Tundricles said:
well its the screen separation (screen is sinking! barely push against it and it sinks in itself, affects accurate touch operations) and the flimsy backcover that makes a squeeky noise now when I hold it, the kickstand as well is making a noise, wheres the WD-40! sorry I didn't clarify this.
Click to expand...
Click to collapse
Why don't you exchange it?
Tundricles said:
Build quality is superb
Click to expand...
Click to collapse
You're kidding, right?
Beejis said:
My neighbor let me play with her iPhone for a little bit and imo, I hated the feel of it in my hand. I was more of a fan of the rounded back. The phone was fast but nothing that made me feel amazed. Overall I didn't feel like it was a worthy upgrade over the 3gs, but again I'm not a big Apple fan. For those that like/love the iPhone/Apple I'm sure you like it though.
Sent from my HTC Evo 4g
Click to expand...
Click to collapse
I totally get what you are saying. I almost felt that holding the phone vertically felt alright ... but sitting horizontally I wasn't entirely feeling it.
Although I should admit that there are some other phones out there that are entirely MORE uncomfortable. It's a matter of preference, I know, and even with that a lot of folks throw cases and what not on. I do not, so that's something I would be forced to get used to. Not cool.
Especially if forced to rock a bumper ... I would cry.
Well ... here ya go - no squeaky kickstand issues;
And to think everyone was laughing at the kickstands .... it just makes sense.
Who laughs now!!1! Who laughs now!

Onnia 7 QC issues?

(why is there no omnia 7 forum?)
I've just been told by t-mobile that the Omnia 7 has QC issues and their deliveries yesterday were returned to their suppliers, anyone know what these might be?
I just picked one up today from Orange!.. I wonder if mine is affected
I heard from vodafone store that their delivery of LG Optimus (Win7) came in and had to be recalled immediately without sale due to a bluetooth issue.
The build quality of the Omnia is one of the things that worries me after reports like this and the issues with the Galaxy series.
Evilanglic, since you now have your hands on one, what are your impressions of the device? Does it seem solid?
Much more solid than I was expecting. I thought it would feel like a light plastic shell like the Samsung Galaxy S.
It really is very nice, no creaks, just a solid slab of deep black technology! Good times.
The back is actually wrapped in metal to the edge of the screen on the sides, it is only the top and bottom of the device which are solid plastic sort-of-cap/ends of the device.
You definitely can't call it a unibody (or can you?..) but as I say... sort of mostly 'wrapped' in a sheet of metal.
It was a close call between the (SAMOLED) Omnia and the (very nice crisp LCD) HTC Mozart, the latter fits the hand better of course due to size, but in the end the slick all black face of the Omnia, adorned with its high contrast SAMOLED screen, just made it worth it despite the low actual PPI!
It would have been nice if the rockers and camera buttons where more metallic or... metal, but instead they are old school black plastic. They work well nonetheless.
The home button is also not the most premium of push switches (compared to iPhone of course) but it is nice to have a soild key!
I would urge you to get both of these devices side by side in the store if you can, but be careful because it took me at least 20 minutes to tell the man which one I wanted to take out lol...
Here are a few pics of the construction as links:
I'm jealous. I have about 2 weeks before WP7 comes out in the US. That and you guys got the better selection of phones (minus Micro SD expansion). I am definitely getting the Focus though. Best choice out of the options available in my opinion.
ryotgz said:
I'm jealous. I have about 2 weeks before WP7 comes out in the US. That and you guys got the better selection of phones (minus Micro SD expansion). I am definitely getting the Focus though. Best choice out of the options available in my opinion.
Click to expand...
Click to collapse
It's very un-Microsoft!
Freypal said:
The build quality of the Omnia is one of the things that worries me after reports like this and the issues with the Galaxy series.
Evilanglic, since you now have your hands on one, what are your impressions of the device? Does it seem solid?
Click to expand...
Click to collapse
Yeah. I wont touch a single Samsung phone after the trouble the Vibrant gave my stepmom. It's not fun trying to give tech support to someone 1500 miles away, over the phone with the issues, to a lady with no clue about technology.
EDIT: It reminded me of the time I had to help someone with Windows ME. They didn't know where the "desktop" was! As you can imagine, that was a loooooong phone call.
ericc191 said:
Yeah. I wont touch a single Samsung phone after the trouble the Vibrant gave my stepmom. It's not fun trying to give tech support to someone 1500 miles away, over the phone with the issues, to a lady with no clue about technology.
EDIT: It reminded me of the time I had to help someone with Windows ME. They didn't know where the "desktop" was! As you can imagine, that was a loooooong phone call.
Click to expand...
Click to collapse
I've owned a few samsungs in the past (years ago lol), and they didn't give me any trouble. I suppose it was before the major smartphone race of the the last few years though haha.
I only went for the Omnia after holding it myself, there was no way I was going to order a Samsung phone without getting into a store and exploring it - but it was more solid than expected.
Hopefully if there are any support problems in the future, I will just take it to the high street store I got it from and play super dumb and demand a replacement or different phone lol... no harm done.
It seems like a negative thing to say but keep in mind that the phone really is good right now, no problems at all, everything works perfectly so far.
Note for those not in the know: the location based issues of Android Samsungs are not present here! On maps it focuses down with GSM triangulation and GPS pinpoint kicks in a couple of seconds later, super speedy!
Well that's a relief. I suppose the biggest factor that makes it feel so much better is that it's got some metal, right?
Mine's just arrived.
First impressions are very good. It feels very sturdy with no creaks and the metal casing is nice. It feels much more solid than my HTC Blackstone, although I am worried about such a large screen getting damaged!
It's going to have to stay off whilst the sim card registers. Annoying wait ahead!
How come you got this over the mozart?
chex13 said:
How come you got this over the mozart?
Click to expand...
Click to collapse
I was reading conflicting reviews on the Mozart's camera and since I mainly use my mobile for web browsing the extra screen acres sold it for me.
The screen quality is awsome by the way. The device also looks way better in the flesh. It seems it may also have Cornings gorilla glass which would be a welcome addition!
Freypal said:
I was reading conflicting reviews on the Mozart's camera and since I mainly use my mobile for web browsing the extra screen acres sold it for me.
The screen quality is awsome by the way. The device also looks way better in the flesh. It seems it may also have Cornings gorilla glass which would be a welcome addition!
Click to expand...
Click to collapse
For web browsing I might have thought it possibly more comfortable to use the Mozart's SLCD with RGB pixels (higher subpixel count) if you have good eyes that is lol.
I just cant get over how amazing the 4" SAMOLED looks though...
Because of the all black screen surround, and the nature of the WP7 text laid out to the edge of the screen, it sort of looks like your phone is just one massive display, which a lot of it is... lol
The blacks of the SAMOLED just merge with the black surround! So cool.
Where does the screen end?! lol
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I am a happy omnia 7 owner. Just like what the other said, solid construction, beautiful screen.
But the build in app is sub-par (vs lg optimus) and I hope I don't regret choosing a device with 8GB of storage.
Cheers
A user over on MoDaCo forums is reporting that their T-Mobile account manager has told them that the Omnia 7 has been temporarily pulled due to software issues.
I've been waiting on one of these for some time as well, and was told today that their most recent update for handset stocks (issued internally today) did not include a new batch of Omnia 7s. The CSR I spoke to wouldn't be drawn on any specific problems with the handset, except to say that "there have been a few issues" with the ones we've received, and that I would be receiving a call in due course to let me know when mine would be delivered.
Does anyone else know anything about this?
gcaw - apparently they have dispatched Omnia 7's now on T-mobile, so I'd get on the phone ASAP.
risq - many thanks for letting me know about that. As it happens, fifteen hours after I'd made my previous post, I received a call from T-Mobile to let me know that they had stock and confirming delivery later today, but I'm grateful that you informed me of that - and hopefully others will have taken note of that information and successfully placed orders themselves.
I was also pleased to hear from the CSR (the same one I spoke to yesterday) that T-Mobile is extending the same deal to new Omnia 7 owners as it offers to Android buyers, giving 3GB of monthly data usage at no additional cost, rather than the standard 1GB offered under the fair usage policy for other handsets.
Compared with the rather pitiful 500MB offered on O2's contracts, that's a pretty awesome deal.
QC seems top notch!
Posted this on another forum. I'm happy about the build:
Well it had to happen sooner or later, in under a week I've dropped the Omnia 7 while lazily trying to hit snooze just moments ago (typing this message with my phone now lol). Dropped from about table height, and while it was dark, sounded like it landed on a corner first... Picked it up in the dark and dropped it again, this time hitting face flat on the ground.. My floors got a wood finish on top of a normal concrete slab so its pretty solid. Shocked and not feeling so lazy anymore, turned lights on, inspected phone, and absolutely no scratches to be seen...i think this is due to the matte looking polycarbonate plastic they use, plus the color looking like its been amalgamated with the actual plastic, I say this because I remember on my htc touch HD the bezel would scratch/chip so easily because all it was was some cheap paint over plastic/metal? As for glass, i read it's gorilla glass, whether or not it is, I'm glad it isn't scratched... My screen protector can't come soon enough,
Either way, I'm glad to know the Omnia7 is a solid beast . Though in truth, after dropping it, my excitement and feelings of it being a new toy has slightly washed off... My feeling now is 'it might be damaged somewhere'

Cracked Camera Glass. Another build quality issue?

I've had my One from Rogers Canada since launch day last Friday.
I've been reading all the issues here about the build qualities of this phone. Mine has a hair gap on the top and the screen also rises slightly at the top edge. I've decided that these were ok and happily used my phone with great care.
No I do not have a case, and neither did I use a case for my previous Samsung Infuse which I used 2 years without dropping it ever.
Today when I turned my One over, the camera glass was cracked! It looks like it got hit somewhere and just gave in. Seems pretty impossible as the rest of the phone is in perfect condition without a single scratch. I keep the phone in my pocket top down, screen facing inwards as I always have in the last few years.
This is so frustrating...I'm afraid if I get an exchange I'll end up with one or more of the several build issues that people have been seeing.
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You will get an exchange for a damaged phone that was caused by you (intentionally or unintentionally) ? They should kick you out of the store for asking that or hang up on you if you call to simply get it exchanged without paying for the damage.
People these days .....
Probably wasn't a high impact hit. You probably leaned on the corner of a table or something without realizing it and the pressure from the corner was focused all on that point.
The do not believe that I should be held responsible for this glass. It should point to the fact that the glass might have been fractured slightly so that slight pressure pushed it in from the beginning.
The argument is that I have used this phone for 3 days, taking exceptional care of it, and ended up with a cracked camera glass as opposed of my previous phone, which I used for 2 years and doesn't have a dent in its plastic, let alone cracked glass.
Also, why be so offensive Mr insomnia? Is the fact that the One's build quality is way lower than expected hurting your fanboy heart?
Probably be a great time to buy a case, don't you think?
Sent from my HTC One using xda app-developers app
it seem like has been hit by a bullet , maybe HTC One saved your life !
Feel sorry for you bro. I am getting a leather pouch this weekend to avoid any damage to my One
Sent from my Nexus 10 using XDA Premium HD app
even if you didn't do this, You're going to have a hell of a time proving it. You very well could have just leaned on it too hard during the day and put pressure on the glass. You need a real friendly service rep to accept the possibility there was a previous fracture
10 years ago if this were a psp or gameboy we all knew we were sh1t out of luck and that it was our own fault. We "deserve" nothing.
Clowns
mettleh3d said:
10 years ago if this were a psp or gameboy we all knew we were sh1t out of luck and that it was our own fault. We "deserve" nothing.
Clowns
Click to expand...
Click to collapse
Times have changed, customers expect more because companies are providing more. If I can get better quality service why would I settle for less?
Also, phones shouldn't be designed with cases in mind. I shouldn't need to have a case for my phone to prevent camera glass shattering through normal daily use.
I'm heading back to the store tomorrow and see if I get a nice rep to help me. I'll let you guys know
jackwu95 said:
Times have changed, customers expect more because companies are providing more. If I can get better quality service why would I settle for less?
Also, phones shouldn't be designed with cases in mind. I shouldn't need to have a case for my phone to prevent camera glass shattering through normal daily use.
I'm heading back to the store tomorrow and see if I get a nice rep to help me. I'll let you guys know
Click to expand...
Click to collapse
Are you 14?
mettleh3d said:
Are you 14?
Click to expand...
Click to collapse
Move along. For all we know OP may have raised an important point. Just because you don't believe him doesn't mean he's at fault. If you don't have anything relevant to contribute then beat it.
OP, keep us posted. I haven't run across anything like that with my device. Do you use the phone to the point where it gets quite hot?
Sent from my HTC One using xda premium
mettleh3d said:
Are you 14?
Click to expand...
Click to collapse
If he is 14, you must be 3
You're not the only one having this problem. One guy on a french forum had exactly the same thing, he couldn't explain it.
Here's his picture of the cracked camera lens :
thegregulator said:
Move along. For all we know OP may have raised an important point. Just because you don't believe him doesn't mean he's at fault. If you don't have anything relevant to contribute then beat it.
OP, keep us posted. I haven't run across anything like that with my device. Do you use the phone to the point where it gets quite hot?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Thanks! Don't worry though, I'm trying to point out this problem and see if anyone else has similar experiences and we can pinpoint an issue.
I don't game on phones at all, so my device usually stays quite cool. It does warm up a bit after ~10 minutes of screen time but I doubt that could cause any issues.
fidelcstrl said:
You're not the only one having this problem. One guy on a french forum had exactly the same thing, he couldn't explain it.
Click to expand...
Click to collapse
That is interesting, thanks for sharing this, I'm looking out to see if anyone else is seeing this.
Just in case this starts happening more, my phone is from batch FA346W
Was raining the whole day today so didn't go to the store, will update once I do
Hm, might have been that the phone got hot enough to make the metal expand faster than the glass....
Not that I doubt you on for your mishap. But knowing Rogers and their ways - my family has been with them since they were still AT&T - you will need hell of a lot of explaining to convince the CSR to make them comply to your exchange request. And online sources won't make much of a statement in their mind. Try play the loyalty card and plead for forgiveness.
As to the picture above, it seems more like an impact hit as the glass seems to fracture in the center of the piece and the cracks don't extend to the edge.
Looks like the phone was abused. Hope you have Insurance because that is definitely not a warranty issue
Sent from my HTC One S using Tapatalk 2
Hi OP,
not meaning to be patronising but the glass is more brittle than the casing with lower impact resistance. so a load that might not necessarily damage the casing will more than likely damage the glass. the chances that the damage is simply contained to the glass region though is odd and one would expect there to be at least some signs of wear/ scratches etc even close to this region as in a typical case.
the main thing is how it happened which appears to be the mystery and the exchange will ultimately be based on this. looking at your picture it looks like an impact dead on the centre of the glass from the outside in. hard to be totally certain considering your pic.
i cant think of a viable scenario though other than something along the lines in my first paragraph considering the metal is in perfect condition.
i would just tell them what you have stated.
Hi OP,
I had exactly the same problem. My unit was only a day old with not a single blemish anywhere on the handset besides the crack on the camera. In fact I'm fairy certain it cracked whilst resting on my table which I found to be very odd. Anyway I did manage to get a replacement with very little hassle.
A note to some other users:
In an incident such as this the consumer is entitled to a refund or replacement or a repair depending how old the item is since purchase. There is even further statutory protection specifically under the sale of goods act. This is an expensive (£500) phone and as such it's quality and durability should be commensurate to the price paid. Thus if the OP can establish the crack happened without having dropped the phone or damaging the phone in some other way then he will be entitled to a replacement which seems likely as there are no other scratches or dents anywhere else on the unit.
I am open to listening to others' opinions but should stress that I am a lawyer and therefore am quite knowledgable on matters such as this.

Plastic back slowly getting looser

So I've owned the tablet for over a week now. I like it. However the plastic backing around the microSD slot has slowly become loose and now holding the device feels like cheap plastic. I don't access the port at all, save the one time i put the sd card in.
Anyone else noticing this build issue?
I'd exchange it if it really bothers you. Mine is snug.
Sent from my GT-N5110 using Tapatalk HD
Mine has it too. It was there when I got it. I bought a book case and now I just ignore the creaking. No big deal.
cmunho said:
Mine has it too. It was there when I got it. I bought a book case and now I just ignore the creaking. No big deal.
Click to expand...
Click to collapse
You're probably right. When I bought it, bestbuy had no covers. Now I guess more are getting released. did you get the official one or another? I do like the feature of the samsung one that will wakup the device when opening.
Billyvnilly said:
You're probably right. When I bought it, bestbuy had no covers. Now I guess more are getting released. did you get the official one or another? I do like the feature of the samsung one that will wakup the device when opening.
Click to expand...
Click to collapse
I got the official one. While it may not be worth $50 I like it well enough and it protects from the "everyday". I've never dropped a tablet so I'm not worried about drops.
thank you
Billyvnilly said:
So I've owned the tablet for over a week now. I like it. However the plastic backing around the microSD slot has slowly become loose and now holding the device feels like cheap plastic. I don't access the port at all, save the one time i put the sd card in.
Anyone else noticing this build issue?
Click to expand...
Click to collapse
yes the same is
Billyvnilly said:
When I bought it, bestbuy had no covers. Now I guess more are getting released.
Click to expand...
Click to collapse
Most of my local Best Buys had the Samsung cover (white), and a black Belkin one on release date. You can check on their website what is in stock at your local stores. I'm sure more are on the way, too.
redpoint73 said:
Most of my local Best Buys had the Samsung cover (white), and a black Belkin one on release date. You can check on their website what is in stock at your local stores. I'm sure more are on the way, too.
Click to expand...
Click to collapse
The Samsung cover, does it stay closed on the screen just by weight, or do the magnets actually keep it closed?
magnet
I have same problem same area since day 1. Went to exchange, all sold oit! Other 2 problems are lightbleed and loose micro usb port.
maybe you provide us with an image to better describe the situation
Well. It is quite plasticy
I have mine over a week now, and haven't felt it loose. You should trade it mate. I like the bezel of the tab but the plastic is really annoying. There are quite a few cases out there though...
Billyvnilly said:
So I've owned the tablet for over a week now. I like it. However the plastic backing around the microSD slot has slowly become loose and now holding the device feels like cheap plastic. I don't access the port at all, save the one time i put the sd card in.
Anyone else noticing this build issue?
Click to expand...
Click to collapse
I got mine a few days ago and I must say I quite like it! The only build issue I have is a somewhat remarkable amount of light bleed along the bottom but it doesn't bother me enough to post a pic of it. Best buy only had one case that didn't look very good so I'm still sporting the protective back covering till more cases are in stock. I have high hopes for this!
I am on my 3rd Note trade in. It finally is not loose next to the sdcard. I told them I expect near Perfection if I Pay 400 for an 8 inch tablet!
Sent from my GT-N5110 using Tapatalk HD
ual4720 said:
I am on my 3rd Note trade in. It finally is not loose next to the sdcard. I told them I expect near Perfection if I Pay 400 for an 8 inch tablet!
Sent from my GT-N5110 using Tapatalk HD
Click to expand...
Click to collapse
It really should be of better build quality for $400. Or it should be at least $100 cheaper. I have the 10.1 and it feels OK, not terribly cheap but not of high quality. I will be putting it up on eBay and going to the 8.0 regardless, due to it being a more pragmatic size for my day to day use. I’m just waiting on the black version.
I had this problem as well. I replaced it at best buy and haven't had a problem with the new one.
Sent from my SCH-I510 using xda app-developers app
you know it dont matter for they all are the same. The back just pops off very easy. Build quality was just to cheap and to thick for me.
Zeblade said:
you know it dont matter for they all are the same. The back just pops off very easy. Build quality was just to cheap and to thick for me.
Click to expand...
Click to collapse
Sure the build quality could be better but I haven't had a single issue with mine since I bought it on release day. From the reports here it seems like maybe some of them are not as solid as others.
Zeblade said:
you know it dont matter for they all are the same. The back just pops off very easy. Build quality was just to cheap and to thick for me.
Click to expand...
Click to collapse
Obviously they are not "all the same" since some owners are reporting here that there are no issues with theirs. I think most people are going to use some type of case with this, so IMO it's not too much of an issue. Of course I would like to see better build quality, but I don't think it's that bad. I agree that the plastic back is too shiny/greasy/slippery/nasty, but then again most people are going to put it in a case.
You can get a good sense of the build quality by checking out the display units at Best Buy (if you live in the U.S.). These things are handled by tons of people and kids each day who treat them with little respect because they don't have any personal investment in them. You can always tell which products on display have subpar build quality.
And Really? It was too thick for you? How much thinner do you want it? There won't be any room for the battery if it's thinner, or for the S-Pen silo/dock. I'd rather have a bit longer battery life and a secure place to store my S-pen rather than a thinner tablet. The weight, thickness, and balance in the hand are the best I have experienced in this general size.
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Oooooooo magnets Are bad man. Not so much for regular phones but for phones with stylus and digitizer it will over time cause dead area s on your screen. Don't believe me ?
Head over to the note 2 forums and check out all the problems with cases involving magnet clasps. If got so bad the companies offered to replace your magnet sealing case with one with a simple button in stead. I had one and as soon as I put it on I started having problems with the area around that magnet.
Just stay away from magnetic cases period. Just trust me. Or mess up big time. Once that part of the screen gets borked its borked
That pic is the replacement one with the button they sent me. Also watch out for those magnetic kickstand cases. Big no no too those utilize neodymium!
Sent from my GT-N5110 using Tapatalk 2
---------- Post added at 11:44 PM ---------- Previous post was at 11:36 PM ----------
bbfoto said:
Obviously they are not "all the same" since some owners are reporting here that there are no issues with theirs. I think most people are going to use some type of case with this, so IMO it's not too much of an issue. Of course I would like to see better build quality, but I don't think it's that bad. I agree that the plastic back is too shiny/greasy/slippery/nasty, but then again most people are going to put it in a case.
You can get a good sense of the build quality by checking out the display units at Best Buy (if you live in the U.S.). These things are handled by tons of people and kids each day who treat them with little respect because they don't have any personal investment in them. You can always tell which products on display have subpar build quality.
And Really? It was too thick for you? How much thinner do you want it? There won't be any room for the battery if it's thinner, or for the S-Pen silo/dock. I'd rather have a bit longer battery life and a secure place to store my S-pen rather than a thinner tablet. The weight, thickness, and balance in the hand are the best I have experienced in this general size.
Click to expand...
Click to collapse
Amen thin ness had gone to far. I don't want any thiner devices. Just keep them how they are and make better thinner batteries cpus whatever. Battery tech needs a big overhaul that's our biggest weakness
Sent from my GT-N5110 using Tapatalk 2

Nexus 6 Quality Issues (2 out of 2 phones)

So, I bought a Nexus 6 for my wife and at first it was great. But a few weeks later, she was complaining about the camera. I check it out and there is definitely something wrong. It seems that sometimes when the camera focuses, the optical image stabilizer would jump around. It moves so much, that it seems to hit it's limits and you hear it "click". Makes recording videos useless. Worse than having no stabilizer at all.
We're beyond the 14-day return period for Sprint, so I do an advanced exchange RMA with Motorola. Two days later, the replacement phone arrives. It looks like a brand-new sealed box. But when I take the phone out, I see the back cover is separating from the phone. How does the phone like this even get put into a box? Unless the back cover separated after it was placed inside? I didn't even bother to try to turn it on and contacted Motorola via online chat. We'll see what the next steps are, but so far, I'm not impressed with the quality control. Customer service response is pretty good so far.
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I am not going to say its anyone's fault but could be multiple things .... Have you seen how package companies treat packages they are shipping .... But yes more than likely that is a problem from factory
Sent from my Nexus 6
Yeah, but not in this case. The box had a few minor dings, but was in otherwise near-perfect condition. The seal was still in perfect shape.
Looks like the battery ploded
Sent from my Nexus 6 using Tapatalk
I had the same,
but not with the back cover problem. I had my original Nexus 6 replaced 2 times.
Within 3-4 days of minimal use my nexus 6 was getting a deep scratch on the screen which was very annoying.
This is the 3rd nexus 6 i am using and i did not take out the protector with which it came with until i bought a screen guard.
So i am still worried, if i take out the screen guard it will get a scratch again.
GG3 does not seem to be implemented in nexus 6 i guess.
After three weeks, my camera got progressively worse, taking blurry shots and double exposures,.. Looked like the optical stabilization failed, I got RMA started on 30 Dec, but finally I should receive My replacement today..... Here's hoping I don't have problems.
udimars30 said:
I had the same,
but not with the back cover problem. I had my original Nexus 6 replaced 2 times.
Within 3-4 days of minimal use my nexus 6 was getting a deep scratch on the screen which was very annoying.
This is the 3rd nexus 6 i am using and i did not take out the protector with which it came with until i bought a screen guard.
So i am still worried, if i take out the screen guard it will get a scratch again.
GG3 does not seem to be implemented in nexus 6 i guess.
Click to expand...
Click to collapse
I've been using mine for more than two weeks now without any screen protector and the screen is perfect! I even carry it in my bag together with my Lumia 1520 and no problems at all! And Yes, the Nexus 6 IS with Gorilla Glass 3! I've seen people trying very hard to scratch this glass and they have all failed!
OrionBG said:
I've been using mine for more than two weeks now without any screen protector and the screen is perfect! I even carry it in my bag together with my Lumia 1520 and no problems at all! And Yes, the Nexus 6 IS with Gorilla Glass 3! I've seen people trying very hard to scratch this glass and they have all failed!
Click to expand...
Click to collapse
It scratches Buddy trust me. My nexus 5 has a few
I replaced my att nexus 6 5 times for various problem. I don't want to get it started here. Anyways, I was expecting a lot better build quaility for this price point comparing to N5. I am really disappointed. GG Motorola.
What camera are you using to take the pictures of the Defects?
The warranty process with Motorola is always good. The advance exchange program is what sets Motorola apart from the rest. I had to replace a Moto G once through this program, and very seamless with 2-day shipping.
ken830 said:
So, I bought a Nexus 6 for my wife and at first it was great. But a few weeks later, she was complaining about the camera. I check it out and there is definitely something wrong. It seems that sometimes when the camera focuses, the optical image stabilizer would jump around. It moves so much, that it seems to hit it's limits and you hear it "click". Makes recording videos useless. Worse than having no stabilizer at all.
We're beyond the 14-day return period for Sprint, so I do an advanced exchange RMA with Motorola. Two days later, the replacement phone arrives. It looks like a brand-new sealed box. But when I take the phone out, I see the back cover is separating from the phone. How does the phone like this even get put into a box? Unless the back cover separated after it was placed inside? I didn't even bother to try to turn it on and contacted Motorola via online chat. We'll see what the next steps are, but so far, I'm not impressed with the quality control. Customer service response is pretty good so far.
Click to expand...
Click to collapse
arjun90 said:
What camera are you using to take the pictures of the Defects?
Click to expand...
Click to collapse
A Canon 70D with a Sigma 18-35 f/1.8.
Ha, no wonder your pictures are so darn good. I need an SLR!
Thank you.
ken830 said:
A Canon 70D with a Sigma 18-35 f/1.8.
Click to expand...
Click to collapse
On my 5th (One DOA). My current device has the loud, clicky haptic feedback. I've had HTC devices that had clicky haptic, but this is the worst I've experienced. I'm just going to keep it unless it gets worse. After all the screen uniformity issues I've seen, I have no energy left to play the RMA lottery anymore.
Love/hate relationship.
Sent from my Nexus 6 using Tapatalk
I am getting my T-Mobile warranty phone today next day shipping. OIS failed, bad battery (max 4 hr SOT), yellow screen even when RGB'd and red when low brightness, noisy vibration. Hope this one is better or I'll be jumping to a Z3 possibly. My GF had to warranty her Z3 for a dead LCD so I'm not convinced it'd be better...
ken830 said:
So, I bought a Nexus 6 for my wife and at first it was great. But a few weeks later, she was complaining about the camera. I check it out and there is definitely something wrong. It seems that sometimes when the camera focuses, the optical image stabilizer would jump around. It moves so much, that it seems to hit it's limits and you hear it "click". Makes recording videos useless. Worse than having no stabilizer at all.
We're beyond the 14-day return period for Sprint, so I do an advanced exchange RMA with Motorola. Two days later, the replacement phone arrives. It looks like a brand-new sealed box. But when I take the phone out, I see the back cover is separating from the phone. How does the phone like this even get put into a box? Unless the back cover separated after it was placed inside? I didn't even bother to try to turn it on and contacted Motorola via online chat. We'll see what the next steps are, but so far, I'm not impressed with the quality control. Customer service response is pretty good so far.
Click to expand...
Click to collapse
Just a few observations. The phone would never be able to fit in the box with any bulge. Secondly, for a bulge to be that size it would be there are a lot of torque, yet the sides are popping off. The backcover is flexible but not so flexible as to do that where only that portion pops up like that. Perhaps a thin plastic like the Note 4, but not the hard plastic on the Nexus 6. As bad as the QC is, the factory or the guy would have to be insane to let that out of the factory. The visible glue suggests excessive pulling force. Seems like a botched attempt at removing the back to me
situman said:
Just a few observations. The phone would never be able to fit in the box with any bulge. Secondly, for a bulge to be that size it would be there are a lot of torque, yet the sides are popping off. The backcover is flexible but not so flexible as to do that where only that portion pops up like that. Perhaps a thin plastic like the Note 4, but not the hard plastic on the Nexus 6. As bad as the QC is, the factory or the guy would have to be insane to let that out of the factory. The visible glue suggests excessive pulling force. Seems like a botched attempt at removing the back to me
Click to expand...
Click to collapse
I don't have an obligation to defend myself, but I can assure you that the phone came out of the box like that. The bulge is only on one edge and it is maybe 1/8"? That's not enough to "burst" out of the box. It's definitely close-able, even if the phone is not lying completely flat. But think about this logically -- what reason do I have to make a post like this if I had somehow botched an attempt at removing the back? And what's the reason for removing the back cover anyhow? Is there something I can get to that I'm not aware of? And if I were trying to remove the back, well, it doesn't look botched at all -- Why not just continue to pull the back off? I would be half-way there. It just doesn't make any sense.
ken830 said:
I don't have an obligation to defend myself, but I can assure you that the phone came out of the box like that. The bulge is only on one edge and it is maybe 1/8"? That's not enough to "burst" out of the box. It's definitely close-able, even if the phone is not lying completely flat. But think about this logically -- what reason do I have to make a post like this if I had somehow botched an attempt at removing the back? And what's the reason for removing the back cover anyhow? Is there something I can get to that I'm not aware of? And if I were trying to remove the back, well, it doesn't look botched at all -- Why not just continue to pull the back off? I would be half-way there. It just doesn't make any sense.
Click to expand...
Click to collapse
I think the problem is your pic of the phone is so darn good. Aw, SLRs. The good old days. Everyone is used to ****ty cell phone pics now.
Sent from my Nexus 6 using Tapatalk
Received my RMA and it was not in new packaging but had a factory screen protector. OIS works on this and the vibration is not fudged.
I read about the lifting problem on Phandroid, but the picture they posted wasn't nearly as bad as this one. Your experience is probably an exception amongst exceptions.
I feel sorry for you,I hope it resolves well.
I have two (white) Nexus 6's coming from Amazon France (apparently it has a full warranty on them so..), now getting a bit worried that the quality might not be up to par. For the price point, I was expecting better. I've seen more than enough articles/posts on the net from people with problems; for the lack of phones currently releasing in the market, I'd say a good amount have defects. Hopefully the two phones I've just ordered have come from a 'second'/newer batch produced with higher QC, and hopefully your replacement for this 2nd Nexus you have is also the same.
Good luck!

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