AT&T Backorder - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Edit: Has anyone ordered through AT&T Premier Account?
I found this thread of people having issues from the iPhone 5 launch.
http:// http://forums.att.com/t5/Apple-Community-Discussion/AT-amp-T-Premier-royally-messed-up-iphone-5-order/td-p/3307493
Im hoping my situation turns out better then these people. Im just looking to see if anyone else's order is in my shoes. When I go search for the order using the Order ID its not found,
Has anyone received an email stating that the S4 for AT&T is on back order. I ordered late tuesdsy night (pacific time). I'm on family talk and my cousin sent me an email that he supposedly got stating the S4 was on back order. He is a talented artist with the ability to photoshop something to troll me, (hes an iPhone fanboy go figure)... Any info would be awesome...
From:*[email protected]
Date:*April 18, 2013, 8:32:51 AM MST
To:*#######@gmail.com
Subject:*AT&T Premier Items on Back-order*
Dear ####### #####,
*
Thank you for your recent purchase on the AT&T Premier Online Store. We are pleased that you chose AT&T as your wireless service provider.*Unfortunately, items in your order are out of stock and are backordered. We will ship them as soon as they are available, and notify you of the shipment by email. We will ship multiple backordered items when all items are in stock.If your order remains out of stock or backordered for 30 days, your order will be automatically canceled.*You can view the*status of your order*on AT&T Premier Online Store at any time.
Reference Web Order Number: ##################
*Thank you,
The AT&T Premier Team
Note:*This email message was sent from a notification-only address that cannot accept incoming e-mails. Do not reply to this message.©*2013 AT&T Intellectual Property. All rights reserved. AT&T and AT&T logo are trademarks of AT&T Intellectual Property.
Privacy Policy*|*Terms of Use*|*Using Premier Via Third Parties

imthatguy83 said:
Has anyone received an email stating that the S4 for AT&T is on back order. I ordered late tuesdsy night (pacific time). I'm on family talk and my cousin sent me an email that he supposedly got stating the S4 was on back order. He is a talented artist with the ability to photoshop something to troll me, (hes an iPhone fanboy go figure)... Any info would be awesome...
From:*[email protected]
Date:*April 18, 2013, 8:32:51 AM MST
To:*#######@gmail.com
Subject:*AT&T Premier Items on Back-order*
Dear ####### #####,
*
Thank you for your recent purchase on the AT&T Premier Online Store. We are pleased that you chose AT&T as your wireless service provider.*Unfortunately, items in your order are out of stock and are backordered. We will ship them as soon as they are available, and notify you of the shipment by email. We will ship multiple backordered items when all items are in stock.If your order remains out of stock or backordered for 30 days, your order will be automatically canceled.*You can view the*status of your order*on AT&T Premier Online Store at any time.
Reference Web Order Number: ##################
*Thank you,
The AT&T Premier Team
Note:*This email message was sent from a notification-only address that cannot accept incoming e-mails. Do not reply to this message.©*2013 AT&T Intellectual Property. All rights reserved. AT&T and AT&T logo are trademarks of AT&T Intellectual Property.
Privacy Policy*|*Terms of Use*|*Using Premier Via Third Parties
Click to expand...
Click to collapse
I wouldn't put stock in that - There may be some local shortages, but Samsung is highly unlikely to pull an HTC and not be able to supply phones on time when promised. They're too big a company and too competitive to make that kind of mistake on a large scale!
EDIT: Here's more proof it will be available - http://www.gsmarena.com/galaxy_s4_expected_to_ship_10_million_units_in_first_month-news-5886.php

WA_Bob said:
I wouldn't put stock in that - There may be some local shortages, but Samsung is highly unlikely to pull an HTC and not be able to supply phones on time when promised. They're too big a company and too competitive to make that kind of mistake on a large scale!
EDIT: Here's more proof it will be available - http://www.gsmarena.com/galaxy_s4_expected_to_ship_10_million_units_in_first_month-news-5886.php
Click to expand...
Click to collapse
That's not exactly proof it will be available...first they say its EXPECTED - plus when you think about it...10 million really isn't that much when California's population alone is 38 million (313 million people in tthe US total). Now add the rest of the countries...not that much...
10 million units is only enough to supply to about 3% of the US population...and your telling us that 10 million devices expected to ship first month is proof there isn't a backorder? Now I know not everyone uses smartphones and not everyone that uses smartphones will get the sgs 4...but I'm sure way over 10 million people want to get it when its released - and there is no saying if the 10 million units will all available at the beginning of the month or will be shipped out periodically to avoid over stalking low purchase areas...
But I do hope there isn't...they did say first com first serve....so hopefully I got my preorder in time for me to actually get the April 30th ship date
Sent from my HTC PH39100 using Tapatalk 2

mg2195 said:
That's not exactly proof it will be available...first they say its EXPECTED - plus when you think about it...10 million really isn't that much when California's population alone is 38 million (313 million people in tthe US total). Now add the rest of the countries...not that much...
10 million units is only enough to supply to about 3% of the US population...and your telling us that 10 million devices expected to ship first month is proof there isn't a backorder? Now I know not everyone uses smartphones and not everyone that uses smartphones will get the sgs 4...but I'm sure way over 10 million people want to get it when its released - and there is no saying if the 10 million units will all available at the beginning of the month or will be shipped out periodically to avoid over stalking low purchase areas...
But I do hope there isn't...they did say first com first serve....so hopefully I got my preorder in time for me to actually get the April 30th ship date
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
I think you are understating the significance of 10 million devices sold with ONE month. That is an extreme amount of devices and if Samsung believes it will sell that, then they will produce 10 million x 1.xx for that period.
This isn't HTC and the design they are working with doesn't require "200 minutes of CNC'ing" per device. Don't worry. This is going to go smoothly.

cfn87 said:
I think you are understating the significance of 10 million devices sold with ONE month. That is an extreme amount of devices and if Samsung believes it will sell that, then they will produce 10 million x 1.xx for that period.
This isn't HTC and the design they are working with doesn't require "200 minutes of CNC'ing" per device. Don't worry. This is going to go smoothly.
Click to expand...
Click to collapse
I'm not saying that 10 million isn't a lot...but that still doesn't mean no chance of back orders...plus as I stated we don't know how they are deploying the devices...if they deploy all 10 million or 10 million through out the first month like maybe supplying 2 million or so a week...plus this is spread out through many countries...so really probably only a few million are going to the US...and this isn't just the att variant if understand, it includes all variants...so att maybe getting a million devices (if that...its probably closer to a few hundred thousand devices for att)- which is still alot - but it still leaves room for back order
-all Im trying to say is that its very possible for a backorder to occur...not saying its going to happen or that its highly likely to happen...just saying that its highly possible
Plus on atts website they did say they are selling them on a first come first serve basis...and that it is possible for delays in shipment based on that - which suggests they also believe in the possibility of a back order
Again I'm not saying 10 mil isn't a lot...but that its possible, especially when you look at the amount of countries/carriers that are going to be selling those 10 mil devices
Sent from my HTC PH39100 using Tapatalk 2

Apologies in advance for this shameless bump. I edited my original post and added new information about ATT Premier Accounts. I know its just a phone and I should obsess over it this much, however ive been stuck using an iPhone 4 for like 2 months. I need android back asap.

I ordered mine on the 16th from AT&T Premier over the phone. Its showing processing, not back ordered.

Check my topic in General for more information on this

Related

More Information on your Shipment Date - Read if you are in the 29th Batch

I just got this wonderful email from Notion Ink and now will be contacting my Credit Card company to cancel my order! I am also relatively sure a lot of people got the same email who was in the 29th batch (I was originally suppose to be in the 9th batch then got bumped to the 15-22, then got bumped to the 29th batch).
"Dear XXX
Greetings from Notion Ink!
We understand that you have been eagerly waiting for the arrival of your Adam. However, we regret to inform you that a fraction of our touch-screens got damaged during transportation due to which your shipment has been effected.
The Chinese New Year holidays that are in the first week of February further add to the delay. However, our touchscreen partner, Sintek, have agreed to work through the holidays and deliver the screens as soon as possible. We are afraid that until we receive these touchscreens, your device would not be ready for shipment.
The estimated date of your shipment would be 14th February 2011 (Buffer included).
In case you need any further assistance, please contact the Notion Ink Support Team at [email protected].
We thank you for your continued patience and co-operation in this matter.
Warm Regards
Notion Ink Support Team
__________________________________"
I could of personally possibly believed this but honestly they had to know before the 30th of Jan one day after the units were suppose to ship and I cant but fell were all just being jerked around at this point. Also I find it funny that Rohan posted this on his blog this morning: "[30th Jan: Adam on its way, emails are being sent out]"
Update: Just sent notion ink support an email asking to have my pre-order canceled and my money refunded. I will let anyone know the response as soon as I get it.
Update #2: Canceling my order officially took one day but I have to wait 10-21 days to get my money back (hopefully no delays there)
"We have taken note of your request for cancellation and have processed the same.
We sincerely apologise for the delays caused and have not charged you any cancellation charges. A full refund has been requested for your order.
Please note that it may take anywhere between 10-21 days for your refund to be processed. But we would like to assure you that we have done our part in the refund process and reversed the transaction.
We request you to treat this mail as a confirmation of the cancellation of your order XXXXXXXX.
In case you need any further assistance, please contact us and we would be happy to help.
Warm Regards
Notion Ink Support Team"
Same here, was going to stick with the adam but at this rate the xoom will be here first.
Sent from my SGH-T959 using XDA App
My thoughts exactly.
has this effected the 31st batch as well? Just wondering as I am was in the 29th
Yes this has effected 31st batch also. I am in 31 st batch and now it shows 14 feb 2011.
Atleast you people got emails from customer care. I got nothing..
Also bumped to 14th of Feb. Originally 9th Jan. 3rd delay.
BTW XDA "Notion INk Lpves you" so send them a rocket for the complete farce that this is turning into.
Rohan Shravan "nominee for Adroid person of the year" Sorry but NO NO NO!
He misinforms, delays, sends out smoke screens, let's loyal customers down and does not care about them at all. He is out to make a fast buck it seems and I think it's gonna bite him in the ass and NI will be bankrupt within a few months.
I wish there was some way you could transfer the order over to me.
He posted a few days ago about the broken screens and said there may be a delay. There isn't much NI can do about it. Its a small company, not motorola or htc. They're doing the best they can I'm sure, and they've made a few mistakes along they way.
I would be curious if someone priced these out to determine how much NI if making on them. I bet it isn't much considering how much they've invested. Its going to take them years to turn a profit.
I'm shocked they got the screen supplier to work through the new year.
PM me if you think they will transfer the order
Sent from my EVO using XDA App
Sirchuck,
My main problem is not the delay its the fact they had to know about this at least a week prior to when they wanted to ship them. Because it takes time to build and ship the devices. This shouldn't have been a shock to them they day after they were suppose to ship. And honestly as an upstart company you don't want you companys image to be of delays and a disheartened customer base. I work in IT and was hyping this product uptown my friends and coworks who really wanted to check it out. Now I have to tell them its been delayed again and I am trying to cancel my order. Think they will give this company a shot in the near future??
Sent from my DROIDX using Tapatalk
What do you want them to do?
Use the possibly damaged screens and ship on time? Sell out to Steve Jobs so you can order an Adamapple? Wait till you can buy it at Walmart, and be shipped in their thousands so they are like every other tablet?
Currently you are in the front of the line. Relax and enjoy it. Read. Learn. When it gets here you will be far more knowledgeable than if you had one in your hands right now.
Again, currently you are in the front of the line.
Hey John,
I am pretty relaxed at this point and really not upset the least. I just feel like at this point this is a company I don't personally want to do business with anymore. Assuming they cancel my pre-order, with out tons of aggravation at this point I will harbor them no ill will. And no I will not be going to go by an Ipad! lol's I dont know where you got that from. I will probably get a Xoom depending on how locked down (which most likely will be extremely locked down) it is or just hold off until I can get something from HTC.
And I 100% agree with you, if I were them I wouldn't have used damaged LCD's but they knew they weren't going to use damaged LCDs before today. Being someone who has now had his date pushed back 3 times I just feel that personally I deserved to know this before, not after my tablet was suppose to ship for the 3rd time. In fact if they had just said initially that the devices were going to ship in late February, I would have been ok with it.
And thanks for the advice but I always read an learn
jvward said:
I could of personally possibly believed this but honestly they had to know before the 30th of Jan one day after the units were suppose to ship and I cant but fell were all just being jerked around at this point. Also I find it funny that Rohan posted this on his blog this morning: "[30th Jan: Adam on its way, emails are being sent out]"
Update: Just sent notion ink support an email asking to have my pre-order canceled and my money refunded. I will let anyone know the response as soon as I get it.
Click to expand...
Click to collapse
Let us know what happens with your cancellation. I'm curious if they'll try to charge you the cancellation fee -- I'm tempted to cancel mine and pickup the Xoom. I was pretty stoked about the pixelQi, but the reviews so far sound like it's not worth the extra cash. Based on Motorola's history, it's pretty likely that their screen will be good quality.
Never thought for a second you would
get an iPad. I was saying, should they (NI) sell out to Steve for the Adamapple. A crude attempt at humor. I am a 5.31% fractionalist as well and wish I had the little begger right here, but not. I will read and learn until he lands.
The Pixel Qi is only worth the extra cash
if you plan to ever use it outdoors in the sun. I use one daily and it is wonderful. I live in Florida and will never have a portable device with out one. Is Adam the Pixel Qi device to own. Can't say that. Is Adam the only commercial production device right now with one. Can say that.
Updated my original post with some info about my cancellation.
Too bad, they're going for a premium on ebay too. May have been worthwhile to just resell it! But that's a hassle and probably not worth the hundred or two extra they're going for.
Sent from my EVO using XDA App
Sirchuk said:
Too bad, they're going for a premium on ebay too. May have been worthwhile to just resell it! But that's a hassle and probably not worth the hundred or two extra they're going for.
Sent from my EVO using XDA App
Click to expand...
Click to collapse
Honestly I thought a lot about doing just that, and the reason I didn't is because I canceled due to my personal doubts on of the companies integrity. If I had sold the device at a premium on e-bay and I had the unfortunate luck of receiving a faulty unit or something else along those lines and then passed that unit onto someone else, I would of been kicking my self in the ass for doing it in the first place. For me I viewed canceling my pre-order as a cutting my losses move. Now all I have to hope for is I get my money back with out any further hassle.

Anyone receive their Atrix yet?

I got a call from At&T about a problem porting my number from Verizon (yes I am making the switch back). I mentioned they could not port yet as I don't have a phone because it is on pre-order. Cust Service said that I would be receiving it in a couple of days. I got the call yesterday so i am hoping to have my shiny new Atrix tomorrow or the next day.
Could be Cust Service has no idea what they are talking about but you can only hope
If that is the case I might pre order through att instead of best buy then...
Droid Incredible Rooted!
Moved to general as not android development
bsp120167 said:
I got a call from At&T about a problem porting my number from Verizon (yes I am making the switch back). I mentioned they could not port yet as I don't have a phone because it is on pre-order. Cust Service said that I would be receiving it in a couple of days. I got the call yesterday so i am hoping to have my shiny new Atrix tomorrow or the next day.
Could be Cust Service has no idea what they are talking about but you can only hope
Click to expand...
Click to collapse
Well, what's the word? Have you received it yet?
Sent from my SGH-I897 using XDA App
Early early release
I got an email confirming the rumors of the Atrix being shipped on the 22nd!!! Read below.
Dear <Removed my name>,
Thank you for your recent purchase from the AT&T Premier Online Store. We're pleased that you chose AT&T as your service provider.
You may have received an e-mail today referencing: "AT&T Premier: Order XXXXXXXXXXXXXXX items are on backorder". Please disregard this email. We apologize for any confusion this email may have caused.
Your pre-order for Motorola Atrix on 14-FEB-11 is still scheduled to ship as early as February 22, 2011.
As a reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment online.
Your web order number: XXXXXXXXXXXXXXXX
If you purchased other devices with this order, we will ship your complete order starting February 22, 2011.
We appreciate your business and look forward to having you as a customer.
Thank you for choosing AT&T,
The AT&T Premier Team
This email was auto-generated. Please do not respond.
© 2011 AT&T Intellectual Property. All rights reserved. AT&T and AT&T logo are trademarks of AT&T
Intellectual Property.
Hello everyone. I'm new to this section of XDA - I've had a Captivate for some time (4 of them actually) and have been quite dissapointed at times with it. Overall a great phone, but lots of un-necessary issues (imo) I just pre-ordered the Atrix 4G today and was told I could recieve it within the next 7-10 days at the soonest... I really cant wait to see what the devs here on XDA will cook up for this killer phone (based on specs). If the dev support is anything at all like it is for the Captivate - this is gonna be a great ride with the Atrix 4G
I am hoping we get alot of captivate devs to switch. I know there is a good chance that the bootloader will be encrypted, and that might keep the ROM chefs away, but I really hope we find away around it. i am going to be submitting as much of my capabilities to the effort, but I am new to android. I have done a small amount of program development on iOS with jailbreaks. so hopefully I can help.
Also, as I have said before, Devs are the lifeblood of these phones, and I am willing to put my money out there as a substitute for my experience. I am willing to help any motivated devs by donating $20-$40. Hopefully we can get a rich community surrounding the phone. that way when i am still using it 18 months down the road, I will still be happy with it.
I didn't get that email at all and I preordered on Sunday morning when the preorder option first popped up. I did get my confirmation email right after preordering and another email today ( 17th) , but not the one you have. Am I still going to get my atrix on the 22nd? Or did something get messed up?
Sent from my GT-P1000 using XDA App
What email did you get today if not the one posted above?
Sent from my SGH-I897 using XDA App
i called att and they said that everyone that pre-ordered the phone will get it on monday the 21st. so 4 days from now.
they said the phone will be available in stores on 22nd.
arcticreaver said:
i called att and they said that everyone that pre-ordered the phone will get it on monday the 21st. so 4 days from now.
they said the phone will be available in stores on 22nd.
Click to expand...
Click to collapse
I freaking hope so...it's my birthday! lol
I just received shipped email and it is showing delivery by 3pm on 2/21.
When I did the checkout on the AT&T site it told me it's scheduled to be delivered on or before March 6th... if people are getting them as early as the 21 or 22 I sure as hell hope mine arrives around that time as well.
tracking attached.....
does anyone know if the package will require signature? i may have to leave work early to be sure i'm home for this bad boy if that's the case.
Usually says if the signature is required or not for the tracking information, so it looks like no signature required.
CC Lemon said:
Usually says if the signature is required or not for the tracking information, so it looks like no signature required.
Click to expand...
Click to collapse
I'd be seriously pissed if FedEx left it on the porch without signature and it got stolen after waiting for this phone. Good thing it's a holiday and I'm working from home all day!
I opted to have mine shipped to the att store - just incase i wouldnt be home when FedEx showed up. This way i dont have to worry about it being left on the front step and sitting there
jgc121 said:
I opted to have mine shipped to the att store - just incase i wouldnt be home when FedEx showed up. This way i dont have to worry about it being left on the front step and sitting there
Click to expand...
Click to collapse
You know, I was looking for that option and didn't see anything about it. Where was this option during online pre-ordering to have it shipped to a specific store? Maybe next time I pre-order I'll be able to do this.
s1ickwi11y said:
You know, I was looking for that option and didn't see anything about it. Where was this option during online pre-ordering to have it shipped to a specific store? Maybe next time I pre-order I'll be able to do this.
Click to expand...
Click to collapse
I didn't see it either. But most likely, you could simply call after placing the order, and have the CSR make the change for you.

[OFFICIAL] February 22nd Release Date (Update:Pre-orders shipped!)

http://briefmobile.com/official-atrix-4g-release-date-february-22nd
EDIT: It's official now! Release date on the 22nd. Shipped orders to arrive on the 21st!
EDIT: Pre-orders before yesterday are now shipped! They will be delivered on the 21st!
I'd like to think its legit, but there seem to be so many people pulling hoaxes these days for attention. On a positive note, I've gotten a lot of at&t phones on launch day, and I'm pretty sure 1 or 2 wasn't on a Sunday.
BoostedSR20 said:
I'd like to think its legit, but there seem to be so many people pulling hoaxes these days for attention. On a positive note, I've gotten a lot of at&t phones on launch day, and I'm pretty sure 1 or 2 wasn't on a Sunday.
Click to expand...
Click to collapse
True true. Everyone wants to make a picture that shows up in the news. This one looks no more legit than the last.
Which means AT&T has 6 days to fix this backorder issue, or preorders are going to get screwed.
People will walk in-store and grab theirs, while we wait at the mailbox for our preorders.
another sign?
http://www.engadget.com/2011/02/16/motorola-pushes-up-atrix-4g-launch-to-feb-22-shoves-xoom-pre-s/
majik8ball said:
another sign?
http://www.engadget.com/2011/02/16/motorola-pushes-up-atrix-4g-launch-to-feb-22-shoves-xoom-pre-s/
Click to expand...
Click to collapse
Woot! 10char
the earlier i get my hand on one of these puppies the better
majik8ball said:
another sign?
http://www.engadget.com/2011/02/16/motorola-pushes-up-atrix-4g-launch-to-feb-22-shoves-xoom-pre-s/
Click to expand...
Click to collapse
And the plot thickens.
BoostedSR20 said:
And the plot thickens.
Click to expand...
Click to collapse
Not to steal from MikeyMike10 (Captivate forums)..... but.....
Haha perfect.
I work for AT&T, I haven't seen that message that is going around about early release yet but it looks legit. It mentions internal systems that we use and we have all the price tags up in store. It's rare for use to put a spot on the wall for a phone that is several weeks out.
Sent from my Desire HD using XDA App
its been years since i've posted on XDA back when I had my HTC Fuze. Moved onto a Moto Droid 1. I am getting this phone the day it comes out! i hop ethis rumor is true.
djackson1500 said:
I work for AT&T, I haven't seen that message that is going around about early release yet but it looks legit. It mentions internal systems that we use and we have all the price tags up in store. It's rare for use to put a spot on the wall for a phone that is several weeks out.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Thanks for the post!
Message seems legit, though I haven't seen this email passed amongst the ranks of store employees yet. That would be very awesome if it comes to be true, I can't take another day of my Samsung Moment and Sprint's poor coverage where I live.
The wife and I have our upgrades on the 26th, I hope you guys have a chance to wring this thing out for 4 days before we go get ours.
Holy crap I hope this is true. I am about to throw my Fuze out of window
I didn't realize how many of us are still clinging to our fuzes.
It also looks like they finally fixed the Premiere store for people wanting upgrades. Yesterday it would only let me upgrade to an iPhone (any variety) and some crappy Nokia. This morning it allowed me to upgrade to anything.
Here's to hoping that it really is the 22nd!
Oh, and anyone want an ATT Nexus One?
ram8704 said:
I didn't realize how many of us are still clinging to our fuzes.
Click to expand...
Click to collapse
Still have mine, but i got fed up with it a year into my contract, and bought an Aria. happy to move up to a more powerful android.
Posted this somewhere else but Received this email JUST now:
Thank you for your recent purchase from the AT&T Premier Online Store. We're pleased that you chose AT&T as your service provider.
You may have received an e-mail today referencing: "AT&T Premier: Order xxxxx items are on backorder". Please disregard this email. We apologize for any confusion this email may have caused.
Your pre-order for Motorola Atrix on 12-FEB-11 is still scheduled to ship as early as February 22, 2011.
As a reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment online.
Your web order number:
If you purchased other devices with this order, we will ship your complete order starting February 22, 2011.
We appreciate your business and look forward to having you as a customer.
Thank you for choosing AT&T,
The AT&T Premier Team
This email was auto-generated. Please do not respond.
© 2011 AT&T Intellectual Property. All rights reserved. AT&T and AT&T logo are trademarks of AT&T
Intellectual Property.

HTC One sold/shipped 5 million times in a month?

After reading all the bad news yesterday about HTC (people leaving the company, articles about a "future without HTC", etc): I opened my dutch news app this morning when drinking my coffee and saw this:
http://www.nu.nl/gadgets/3481460/htc-one-vijf-miljoen-keer-verkocht.html
I expected to see an article about the Galaxy S4 being sold 10m times in the first month, but this nice dutch website preffered to focus on what HTC has done. Apparently, HTC has sold 5 million One's in "one month". So it has done 50% of what Samsung has done in the last month. And I guess that doesn't include what HTC has sold in March/April.
The weird thing is, I always read my twitter feed first. I have not seen a single report about this anywhere on Twitter. On the other side, NU.nl is a big and serious website here in the Netherlands.
What do you guys think? I am very happy to see this and it's far above my expectations. If this is true, HTC is not dying anytime soon!
Doesn't seem likely, as they had major production issues until late April.
I'm happy for them and hope they'll get through the rough time they are atm so they can continue making amazing phones!
ArmedandDangerous said:
Doesn't seem likely, as they had major production issues until late April.
Click to expand...
Click to collapse
its reported by the wall street journal quoting an official HTC exec (wsj needs subscription)
the news was just posted by Android Authority
so i would believe it
demanding outstripping supply, why is this so hard to believe?
you missed the fact which stated that it's most likely orders done by the shops and carriers, not to customers themselves. meaning they aren´t real sales yet
However, I do hope they all sell in the end anyway though. HTC deserves this, and beyond this as well. at the end of this month, which means soon enough, their capacity to create Ones will double from the amount right now. (if not already)
hamdir said:
its reported by the wall street journal quoting an official HTC exec (wsj needs subscription)
the news was just posted by Android Authority
so i would believe it
demanding outstripping supply, why is this so hard to believe?
Click to expand...
Click to collapse
High demand with nothing to sell is still not a sale though, unless they are also including unfulfilled orders by their carrier partners and local stores~~ The phone has been launched in my country a whole month ago, and not a single store has more than 1 unit for sale at a time, with some stores getting 5 units per 3 days (that's on the high end) >.>
Making my 1-to-1 change for a faulty NFC chip all the more painful, as I'll have to wait 1-2 weeks for HTC to bring in stock ):
Cbxu said:
you missed the fact which stated that it's most likely orders done by the shops and carriers, not to customers themselves. meaning they aren´t real sales yet
However, I do hope they all sell in the end anyway though. HTC deserves this, and beyond this as well. at the end of this month, which means soon enough, their capacity to create Ones will double from the amount right now. (if not already)
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Click to collapse
I didn't miss it, though I forgot to mention it in the first post. I'm not sure about the 10m from Samsung either, are those sold or orders done by shops/carriers?
Either way, I was expecting this exact message but with a 1 instead of the 5 million. Even if it's just orders done by carriers/shops, it's far above my expectations!
And it's good HTC are doubling their production, it's indeed awfull they often have 1-2 units per store also in the Netherlands.
I think samsung is aiming the same, 10 million orders but not all of them sold; they're still in storage of retailers / carriers.
Also when i went for accessory shopping, I was told everytime that they didn't have any since they got such few phones (1 - 5 maybe a day). saying it was not worth it yet buying accessories for such a scarce phone. it affects a whole deal.
5 million since launch, not just the last month:
http://www.theverge.com/2013/5/23/4358378/htc-one-5-million-smartphone-sales
Very respectable number to be honest, sure Samsung has double that in less time but people wanted another S3 and well, thats basically what they got.
Learned people got the One and now word of how good it is, is spreading.
But HTC, why did you release the HTC First? /sigh
5 million Seems like a stretch actually... Supply is still a serious issue..... The unlocked versions in US have been in backorder status for the entire month.... HTC ONE launch has been delayed by over 1 month in most Asia countries....
If they are counting confirmed orders then 5 million may be accurate... But it's highly unlikely that 5 million have been sold already....
Sent from my HTC One X using xda premium
amazing to see htc do so well after all the production delays!
i think this is the first time im hearing them declare how much they sold.
go htc go!!! brilliant stuff
When executives start BS'ing you know your company has issues.
mnshzz said:
If they are counting confirmed orders then 5 million may be accurate... But it's highly unlikely that 5 million have been sold already....
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Click to collapse
Well Samsung counts confirmed orders, and brags about those numbers. HTC would likely want to do the same in this case.
Sent from my HTC One using xda app-developers app
i think if supplies are enough,it will surpass S4 sales.here in riyadh,One were sold out in two days in all carriers/online stores here..and we are not so lucky to get one..they told us stocks will be avail in 2 to 7 days ..just sayin
sixpoint1 said:
When executives start BS'ing you know your company has issues.
Click to expand...
Click to collapse
And how do you know they're BS'ing? Do you have your own sources within HTC, or are you just pulling stuff from the place where the sun don't shine?
For Samsung or HTC or any other vendor the important part is shipping them. They don't care if the units are sold to end users, warehouse or aliens. The sales figures are important and they start when they exit the production storage facility. From business point of view the numbers are quite accurate. 150+ operators all around the globe importing the phones, add also independent companies, import export business, BestBuy or Media Markt type of electronics mall bla bla bla.
Samsung, LG, HTC, Apple... They all trade stocks so sales figures are important. Especially when quarterly earning reports behind the doors. Once they sign an agreement, let's say with Vodafone, for 1,000,0000 units worldwide, that goes as 1,000,000 units sold to Vodafone in sales figures. When the end users get it is not their concern.
Well, probably not so many units in reality. Never seen a "One" besides on Champions League game )
Sent from my Nexus 10 using Tapatalk 2
HTC One is selling good in Turkey aswell. I saw many people who doesn't even know HTC but after seeing review unit they are amazed by quality.
bnbasarir said:
For Samsung or HTC or any other vendor the important part is shipping them. They don't care if the units are sold to end users, warehouse or aliens. The sales figures are important and they start when they exit the production storage facility. From business point of view the numbers are quite accurate. 150+ operators all around the globe importing the phones, add also independent companies, import export business, BestBuy or Media Markt type of electronics mall bla bla bla.
Samsung, LG, HTC, Apple... They all trade stocks so sales figures are important. Especially when quarterly earning reports behind the doors. Once they sign an agreement, let's say with Vodafone, for 1,000,0000 units worldwide, that goes as 1,000,000 units sold to Vodafone in sales figures. When the end users get it is not their concern.
Well, probably not so many units in reality. Never seen a "One" besides on Champions League game )
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
Exactly. HTC sells to the carriers so those are their sales numbers. They have already made their money.The carriers and other suppliers sell to us, and their numbers reflect that.
ataft said:
Well Samsung counts confirmed orders, and brags about those numbers. HTC would likely want to do the same in this case.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Samsung and the general industry counts what they have pushed through to their sales channels... That number may or may not sell but that is what gets reported... Which is why at times manufacturers take a hit on unsold inventory at a later point....remember blackberry tab?
It's possible that HTC managed to send 5 million devices through their sales channels as the article suggests... but looking at the acute supply issues that still exist this means that there are approx 5 million devices out in the wild in the hands of customers..... That appears unlikely as apart from UK and US its really not available easily anywhere....
Sent from my HTC One X using xda premium
bnbasarir said:
For Samsung or HTC or any other vendor the important part is shipping them. They don't care if the units are sold to end users, warehouse or aliens. The sales figures are important and they start when they exit the production storage facility. From business point of view the numbers are quite accurate. 150+ operators all around the globe importing the phones, add also independent companies, import export business, BestBuy or Media Markt type of electronics mall bla bla bla.
Samsung, LG, HTC, Apple... They all trade stocks so sales figures are important. Especially when quarterly earning reports behind the doors. Once they sign an agreement, let's say with Vodafone, for 1,000,0000 units worldwide, that goes as 1,000,000 units sold to Vodafone in sales figures. When the end users get it is not their concern.
Well, probably not so many units in reality. Never seen a "One" besides on Champions League game )
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
You are completely right. I would add thought that more of those 5 million units are in consumers hands then the 10 million from Samsung. HTC is pushing this phone out fast. Last one I got was made 6 days before it came into my hands. I would imagine there is a decent stockpile of S4 in some places where I do not think that is true of the ONE.
---------- Post added at 08:49 AM ---------- Previous post was at 08:46 AM ----------
mnshzz said:
Samsung and the general industry counts what they have pushed through to their sales channels... That number may or may not sell but that is what gets reported... Which is why at times manufacturers take a hit on unsold inventory at a later point....remember blackberry tab?
It's possible that HTC managed to send 5 million devices through their sales channels as the article suggests... but looking at the acute supply issues that still exist this means that there are approx 5 million devices out in the wild in the hands of customers..... That appears unlikely as apart from UK and US its really not available easily anywhere....
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
So then where are these units. What warehouse are they hiding in? Why did some guy pay $800 on ebay for my ONE? No one has stock of the HTC ONE. There is no surplus anywhere that I have heard. I have only heard their are not enough to go around.

T-Mobile Order Tracking

There are a bunch of us who ordered 64GB Nexus 6s early on 11/19 (or late on 11/18), who still don't have their orders, despite many others who already have their orders who ordered AFTER us. T-Mobile doesn't seem to think there's a problem with this, can't tell us anything about when we could possibly see our orders, and has more or less told us that they won't do anything because there's no evidence that their system screwed up. To that end, we've started tracking 64GB Nexus 6 orders in a spreadsheet, here. We're hoping, that by collecting this data, we can show them that we know we're being screwed over, and that they need to get straightened out.
If you, or a loved one ordered a 64GB Nexus 6 on or around the morning of 11/19, please feel free to add your information to the spreadsheet. Also, if you happen to have ordered after about 10AM PST on 11/19 we'd really like to have your information, especially.
In case anyone missed it @askdes gave quite a response last night. He did make one very good point. What we are doing here is helping to make everyone that ordered a 64gb Nexus 6 feel that they are entitled to receiving their phone in a timely manner. Please remember that the issue here is that people that ordered during the early launch time frame may have been missed somehow while others that placed orders later are receiving their phones. We should all know by now (or at least have an idea) that Google/Motorola are having some kind of manufacturing issue. The only reason we are upset with T-mobile is that they have not been forthcoming with accurate information as to why some people were "accidentally" skipped over. That is it.
@casbar no one has been intentionally skipped. I have enlisted a great deal of people to make sure any errors are found & fixed it takes great deal of time and effort. Days not hours, and the manufacturer has not helped. I am trying to not throw anyone under the bus here. The problem is now there are people who ordered much later and think they are entitled to deliveries earlier and that is not the case and it makes it more difficult to help the people who may have had a legitimate issue but we will help every customer because that is what we do! - Des
Click to expand...
Click to collapse
I do believe that T-Mobile is attempting to correct any errors on their part. We should be as patient as possible and collect any information that will help us build an understanding of what may have happened if for nothing else to help T-Mobile resolve this situation.
I added my info as well.
Added the following info:
Ordered from: www.tmobile.com
Ordered: Motorola Nexus 6 64GB Blue.
Order date: 11/19/2014 at 07:24 AM PST
Delivered On: 11/21/2014 at 1:10 PM PST
if tmobile establishes an order of responding then the company is intentionally skipping over certain customers by design, albiet it is a temporary skip since at some point in the scheme they will be filled. so, in my opinion des is still perpetuating a huge lie. the way tmobile can come clean is to just fill the orders as they were placed.
Added my info. At least I got 50$ credit for cyber Monday. I implore everyone who has not already done so to call and get credited if you ordered before Monday.
whats funny is that i ordered mine for next day delivery, and the delivery information only showed up for me 24 hours after i received it.
Just added my info.
12/1 Ordered 64 GB
Shipping unknown.
Sent from my SCH-I605 using Tapatalk
simms22 said:
whats funny is that i ordered mine for next day delivery, and the delivery information only showed up for me 24 hours after i received it.
Click to expand...
Click to collapse
Same here. Did you get 32GB or 64GB?
zephiK said:
Same here. Did you get 32GB or 64GB?
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Click to collapse
32gb is enough for me. i keep all my music in the cloud, movies ill delete. mostly roms and other things to flash is what my storage is used for(nandroid backups too).
simms22 said:
32gb is enough for me. i keep all my music in the cloud, movies ill delete. mostly roms and other things to flash is what my storage is used for(nandroid backups too).
Click to expand...
Click to collapse
Same here, I guess we were both in the same shoes. I ordered on the first day (Wednesday) and received it the following day.
Although for me I keep my music on local storage and still have space to work with. I take the train so music in the cloud isn't good for me.
Don't throw anyone on the bus? Really... If I have to go on the interwebs and find out this information on a forum when neither T-mobile rep on call or webchat have any clue and deny everything and the sytem says absolutely nothing, they are more than complicit and not truly "fixing" anything wholeheartedly or taking responsibility for their mistake.
**** happens? I believe it. Not going to be mad about that. Continuously lying, ignoring, trivializing, or shirking blame? **** you.
My cyber Monday order says backordered but pending shipping.
T-Mobile 19er 64Gb BLUE
well after reading almost 10,000 post in both "Nexus 6 Waiting Room" and "T-Mobile receiving limited stock" I think we people who ordered 11/19 from T-MOBILE or there abouts, then put on backorder to 11/25, are getting lost in the orders from GPS and MOTO.
I have neither received on read about anybody have any info on these orders. Does any info
exist on these orders Anyone, Anything.
I ordered on the 20th..backorder 21st...in same boat with no estimates..tried executive CSR, store CSR, and website with no luck.
I sent another email to the exec team as some people have time frames for shipping populate using website order tracking...but my order shows nothing
Sent from my Nexus 5 using XDA Free mobile app
I put out a Twitter (twit, tweet, twiddle?) today for T-Mobile sort of publicly asking for any sort of shipping status. They immediately got back to me and asked me to direct message them but then was promptly asked the same questions on my order that the phone and chat reps have asked me all the time about my order.
As far as I know I'm still on backorder from 11/25 (ordered the 19th) and nobody has any idea when I'll get this phone.
I'm patient and don't care if I receive it in February, I just want to know if I'm going to be receiving it and when. Especially with holidays and travelling coming up I don't want to risk having the thing sit on my doorstep for days/weeks while I'm gone. Just any little drop of info would be awesome.
So we know that at a minimum Google, Motorola and T-Mobile are having issues with managing orders for this phone.
Either hundreds of thousands are ordering or this is the "demon core" of smart phones.
System Generated Message
Just got the system generated message from TMO that my order will be delayed until (between) 1/9/14 and 1/23/14... and that is anything changes, I will know because it will ship... (duh) I'm lucky that I got a 32GB and at this point really don't need the 64GB but its just a matter of principle now..
T-Mobile via Twitter has told me 6 - 8 weeks from order date

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