I just got this wonderful email from Notion Ink and now will be contacting my Credit Card company to cancel my order! I am also relatively sure a lot of people got the same email who was in the 29th batch (I was originally suppose to be in the 9th batch then got bumped to the 15-22, then got bumped to the 29th batch).
"Dear XXX
Greetings from Notion Ink!
We understand that you have been eagerly waiting for the arrival of your Adam. However, we regret to inform you that a fraction of our touch-screens got damaged during transportation due to which your shipment has been effected.
The Chinese New Year holidays that are in the first week of February further add to the delay. However, our touchscreen partner, Sintek, have agreed to work through the holidays and deliver the screens as soon as possible. We are afraid that until we receive these touchscreens, your device would not be ready for shipment.
The estimated date of your shipment would be 14th February 2011 (Buffer included).
In case you need any further assistance, please contact the Notion Ink Support Team at [email protected].
We thank you for your continued patience and co-operation in this matter.
Warm Regards
Notion Ink Support Team
__________________________________"
I could of personally possibly believed this but honestly they had to know before the 30th of Jan one day after the units were suppose to ship and I cant but fell were all just being jerked around at this point. Also I find it funny that Rohan posted this on his blog this morning: "[30th Jan: Adam on its way, emails are being sent out]"
Update: Just sent notion ink support an email asking to have my pre-order canceled and my money refunded. I will let anyone know the response as soon as I get it.
Update #2: Canceling my order officially took one day but I have to wait 10-21 days to get my money back (hopefully no delays there)
"We have taken note of your request for cancellation and have processed the same.
We sincerely apologise for the delays caused and have not charged you any cancellation charges. A full refund has been requested for your order.
Please note that it may take anywhere between 10-21 days for your refund to be processed. But we would like to assure you that we have done our part in the refund process and reversed the transaction.
We request you to treat this mail as a confirmation of the cancellation of your order XXXXXXXX.
In case you need any further assistance, please contact us and we would be happy to help.
Warm Regards
Notion Ink Support Team"
Same here, was going to stick with the adam but at this rate the xoom will be here first.
Sent from my SGH-T959 using XDA App
My thoughts exactly.
has this effected the 31st batch as well? Just wondering as I am was in the 29th
Yes this has effected 31st batch also. I am in 31 st batch and now it shows 14 feb 2011.
Atleast you people got emails from customer care. I got nothing..
Also bumped to 14th of Feb. Originally 9th Jan. 3rd delay.
BTW XDA "Notion INk Lpves you" so send them a rocket for the complete farce that this is turning into.
Rohan Shravan "nominee for Adroid person of the year" Sorry but NO NO NO!
He misinforms, delays, sends out smoke screens, let's loyal customers down and does not care about them at all. He is out to make a fast buck it seems and I think it's gonna bite him in the ass and NI will be bankrupt within a few months.
I wish there was some way you could transfer the order over to me.
He posted a few days ago about the broken screens and said there may be a delay. There isn't much NI can do about it. Its a small company, not motorola or htc. They're doing the best they can I'm sure, and they've made a few mistakes along they way.
I would be curious if someone priced these out to determine how much NI if making on them. I bet it isn't much considering how much they've invested. Its going to take them years to turn a profit.
I'm shocked they got the screen supplier to work through the new year.
PM me if you think they will transfer the order
Sent from my EVO using XDA App
Sirchuck,
My main problem is not the delay its the fact they had to know about this at least a week prior to when they wanted to ship them. Because it takes time to build and ship the devices. This shouldn't have been a shock to them they day after they were suppose to ship. And honestly as an upstart company you don't want you companys image to be of delays and a disheartened customer base. I work in IT and was hyping this product uptown my friends and coworks who really wanted to check it out. Now I have to tell them its been delayed again and I am trying to cancel my order. Think they will give this company a shot in the near future??
Sent from my DROIDX using Tapatalk
What do you want them to do?
Use the possibly damaged screens and ship on time? Sell out to Steve Jobs so you can order an Adamapple? Wait till you can buy it at Walmart, and be shipped in their thousands so they are like every other tablet?
Currently you are in the front of the line. Relax and enjoy it. Read. Learn. When it gets here you will be far more knowledgeable than if you had one in your hands right now.
Again, currently you are in the front of the line.
Hey John,
I am pretty relaxed at this point and really not upset the least. I just feel like at this point this is a company I don't personally want to do business with anymore. Assuming they cancel my pre-order, with out tons of aggravation at this point I will harbor them no ill will. And no I will not be going to go by an Ipad! lol's I dont know where you got that from. I will probably get a Xoom depending on how locked down (which most likely will be extremely locked down) it is or just hold off until I can get something from HTC.
And I 100% agree with you, if I were them I wouldn't have used damaged LCD's but they knew they weren't going to use damaged LCDs before today. Being someone who has now had his date pushed back 3 times I just feel that personally I deserved to know this before, not after my tablet was suppose to ship for the 3rd time. In fact if they had just said initially that the devices were going to ship in late February, I would have been ok with it.
And thanks for the advice but I always read an learn
jvward said:
I could of personally possibly believed this but honestly they had to know before the 30th of Jan one day after the units were suppose to ship and I cant but fell were all just being jerked around at this point. Also I find it funny that Rohan posted this on his blog this morning: "[30th Jan: Adam on its way, emails are being sent out]"
Update: Just sent notion ink support an email asking to have my pre-order canceled and my money refunded. I will let anyone know the response as soon as I get it.
Click to expand...
Click to collapse
Let us know what happens with your cancellation. I'm curious if they'll try to charge you the cancellation fee -- I'm tempted to cancel mine and pickup the Xoom. I was pretty stoked about the pixelQi, but the reviews so far sound like it's not worth the extra cash. Based on Motorola's history, it's pretty likely that their screen will be good quality.
Never thought for a second you would
get an iPad. I was saying, should they (NI) sell out to Steve for the Adamapple. A crude attempt at humor. I am a 5.31% fractionalist as well and wish I had the little begger right here, but not. I will read and learn until he lands.
The Pixel Qi is only worth the extra cash
if you plan to ever use it outdoors in the sun. I use one daily and it is wonderful. I live in Florida and will never have a portable device with out one. Is Adam the Pixel Qi device to own. Can't say that. Is Adam the only commercial production device right now with one. Can say that.
Updated my original post with some info about my cancellation.
Too bad, they're going for a premium on ebay too. May have been worthwhile to just resell it! But that's a hassle and probably not worth the hundred or two extra they're going for.
Sent from my EVO using XDA App
Sirchuk said:
Too bad, they're going for a premium on ebay too. May have been worthwhile to just resell it! But that's a hassle and probably not worth the hundred or two extra they're going for.
Sent from my EVO using XDA App
Click to expand...
Click to collapse
Honestly I thought a lot about doing just that, and the reason I didn't is because I canceled due to my personal doubts on of the companies integrity. If I had sold the device at a premium on e-bay and I had the unfortunate luck of receiving a faulty unit or something else along those lines and then passed that unit onto someone else, I would of been kicking my self in the ass for doing it in the first place. For me I viewed canceling my pre-order as a cutting my losses move. Now all I have to hope for is I get my money back with out any further hassle.
Related
Tablets are appearing left, right, and center these days and I think I have decided that I would like to support the innovative little guy. However, I have sent several emails over the course of the last month inquiring how someone could place an order.
I am in the US (if that matters) and was wondering if anyone had successfully ordered or put their names on a waiting list recently (and if so how?), and how long it takes from start to stop to get your adam.
Thanks!
RE: pre-order windows? existance is futile?
I've been wondering the same thing. Every time I talk myself into grabbing one I can't seem to locate any way of pre-ordering.
Aside from the few that are marked up/snarked up on *bay... I too would rather support the little guy. Though I fear that once I get around to talking myself into picking up a tablet again, an iPad2 will head my way.
I believe Notion Ink has finished taking orders for their 2nd pre-order.
http://store.notionink.com/subscribe.php
This link gets you on their list of people who have interest in purchasing one. If they have any left to sell they will contact you.
The first batch of orders in Dec were across the map as far as time from ordering to delivery (Some got theres in Jan, others not till recently)
I don't believe anyone in this second batch has gotten delivery yet. I ordered mine on Feb 9th and the estimated shipping date is March 3rd-10th (but who knows if that will hold true).
There is a reason why they are calling these "Pre-Orders", I think it is taking them some time to produce them which is certainly a risk us consumers are taking. But have faith if you think this device suits you the best.
iPad 2 really doesn't look like it offers much more then the iPad 1
Yes it is thinner/lighter, yes it has two cameras, and yes it now has a dual core processor....but the main reason I gravitate towards the Adam is the fact is offers most of that along with more consumer friendly inputs/outputs, a physical design that will be easier to hold, and of course Honeycomb which offers so much more for me over the Apple OS 4.3
iPad 2
I agree the only thing I like about the iPad 2 is the cover, which if I am honest really is brilliant in its simplicity, utility, and awesomeness. Other than that...
Still, I am not sure which device best fits my needs (I just know I want to support small innovators) My problem is that I am a grad student who is trying to go paperless. I try and read my articles, grade my papers and read my news on a monitor, and it might be nice to have something that I could hold rather than put on my lap.
Also pretty sure that 7 inches is just too small (maybe 10 is too big) who knows...I wish there were more brick and mortar stores where I could try them out.
The Xoom is available to try out at best buy. So you could at least get an idea of what 10inch's is like as well as Honeycomb vs. the Apple OS.
The LG Optimus Pad and supposedly a new Galaxy Tab are coming out with 8.9inch screens.
If you are focusing on the Adam for its Pixel Qi screen for reading I would research more reviews on how it does indoors vs. outdoors. I opted to order the LCD version only since I don't plan on using it as an e-reader or for outdoor purposes. I mainly want it to replace my personal laptop that i lug around whenever I travel just to check email/surf the web/ and watch movies.
I ordered mine feb 5 and received it yesterday if it helps any.
Sent from my Adam using Tapatalk
kgbrown247 said:
I ordered mine feb 5 and received it yesterday if it helps any.
Sent from my Adam using Tapatalk
Click to expand...
Click to collapse
I consider that good news for 9th orders. Means that the promised 3rd March shipping date is still realistic.
Edit: Actually, bad news. Means I'll have to start checking the pre-order site multiple times a day now out of sheer compulsive curiousity.
Sent from my HTC Desire using XDA App
My Feb 9th order has shipped
I realize that Notion is a small company, but how can they think they will stay in business when people can't figure out how to order or have to wait a ton?
I like the idea of the Adam, but not the idea of waiting to pre-order then waiting a month or more for my unit.
So is it worth the wait?
Depends on what your needs/wants are in a tablet.
I came to the decision of handing my money over to Notion Ink instead of any other company for the following reasons:
- 2 x Full USB 2.0 Ports
- Tegra 2
- 6 Physical Buttons (4 on the face, Back button and Power button on the side)
- Full HDMI Out
- Ergonomical Design
- Promise of Honeycomb
- $425 price tag
I too am wondering if this tablet is worth the wait. I ordered mine Feb 14 and I am tired of waiting. My original estimated ship date was now pushed back to 3/3-3/10. This is insane. I have no idea how these guys intend to run a successful company doing business like this. This is absolutely unacceptable. If this estimated ship date is pushed back one more time I am going to cancel my order. And if they give me any sh*t going that route I'll simply refute the charges and let my AMEX deal with this B.S.
Of course, I hope I don't have to go that route and I hope I will receive an email shortly telling me my Adam has shipped. I really want this device but refuse to wait around like a scorned lover begging for attention. I'm paying good money. It's not like I won this thing in a contest and am waiting on them to ship one once they have extras. This is INSANE!!!
I bought the Adam because of the reasons I posted above. No other company is putting a tablet out that offers the same functionality.
With that said....
There is a BIG reason why they are calling this a "PRE-ORDER". They are a small company, they did not have the money and means to start mass producing these. But from what we read from Rohan they are growing quickly and starting to strategically plan for a larger roll out that also includes better support.
Adam is their first product, they are dedicating resources towards designing the next one. This kind of innovation is a beautiful thing. I don't understand how people "expect" this ordering experience to be similar to that of purchasing an Apple or Motorola product.
What are the price-points of the various options?
My friend and I both just recently signed up for pre-orders but who knows when the next batch will roll out....just trying to plan ahead!
Thanks.
Of course I wouldn't expect it to be like buying an Apple or Moto product. The surprising part is their website is a little too filled with mystery. The tech audience in general is not a patient bunch and signing up for unknown pre order dates and long waits wont fly with everyone. For their own sake I hope they can step up production a bit. I do believe their pricing is very good from what I could find but having to google them vs being front and center on their site is kinda lame.
Sent from my MB860 using XDA App
anyone know when is this tablet going to be release so i can order it and not have to wait for an unknown delivery date? kinda messed up how they are doing this with the preorders. i cant find a release date anywhere...
--Mac-- said:
I believe Notion Ink has finished taking orders for their 2nd pre-order.
http://store.notionink.com/subscribe.php
This link gets you on their list of people who have interest in purchasing one. If they have any left to sell they will contact you.
Click to expand...
Click to collapse
Thank you I been looking all over for this
Have anyone other than me receive notification that their Xoom shipped yesterday Oct 6 to be delivered today Oct 7 before 10:30 and nothing arrived?
I called Fedex and they say the box never shipped. I called Moto and they say there is a delay but they don't know if it shipped or not but if it ships today I'll get it Monday. Friggin Monday?
So looks like anyone whose Xoom was supposed to ship out yesterday might be waiting by the door for a Fedex delivery that will not come. Needless to say I'm pissed. Why send notification of a shipment if it doesn't go out.
These people need to get their act together. Not only do we get half arsed fixes for the SD write problem but the way too long wait for the LTE upgrade gets fracked up as well. Never thought I'd have to go two weekends without my Xoom when I sent it in.
I had the same problem with the Xoom Box they sent me. They said it would ship thursday and arrive friday but it didn't come until monday. I think their Fedex pickup isn't bringing enough trucks to handle all of the Xooms.
It is just typical in a long line of incompetence from them with the LTE upgrade. Every step of the way, they managed to mess it up, so I guess we should have expected this part to be a mess as well. I'm traveling all next week, and now I guess I need to prepare to take a trip without my Xoom
Wow, they must've got overwhelmed. I agree they've dropped the ball repeatedly in the past but this process was so smooth for me.
Sent my Xoom out on Monday, got it back Thursday.
Sucks
#firstworldproblems
Actually you can't blame motor....it's a logistics company doing it.
Sent from my Xoom using xda premium
I understand you are upset. But I could see if it is late by a week or something.
Give them a few days - I dont mean to sound like an ass but realistically things could be much much worse. You could be homeless without a Xoom altogether.
hammer4203 said:
Actually you can't blame motor....it's a logistics company doing it.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
BS. My product is from Motorola, my repair was ordered from a Motorola site for an upgrade promised by Motorola. I don't give a damn who they outsource this to, for all I care, the Queen of England is doing it - Motorola has final responsibility for how this is handled and just like the promise of "LTE in a few weeks" back in February, this too is being botched. People don't only play Angry Birds on these tablets, some of us need them for work.
OK well I shipped mine and my wife's out last Friday. Got them both back Thurs. Was yours sent out Friday? If not then Monday would be in the 6 business day turn around. I use mine for work every day. So maybe fedex didn't pickup like they should have. Is that moto's fault too? Go buy an Ipad if your gonna be like that! That way you can complain about no flash! Just do like my wife did.....look out the window every time a truck passes. Mine said it shipped Monday night. Of course I really didn't think that was true.
Sent from my Xoom using xda premium
Elysian893 said:
#firstworldproblems
Click to expand...
Click to collapse
Well having someone like that sit there and belittle my annoyance is more of a first world problem. At least it's slightly less annoying than protesters.
Sent from my DROID2 using xda premium
Mine was sent out Friday as well.
You weren't rooted were you? It could also be they ran out of free docks and held it for that too. I was expecting Monday myself, but then I got the email with no tracking and it showed up Thursday. Still it isn't a motor issue. It's cidt can't handle the amount of work they took on or fedex just didn't pick up. More than likely fedex didn't pick up. They messed up the tracking for the return boxes Friday. At least be thankful fedex runs on holidays like Monday.
Sent from my Xoom using xda premium
Moto not getting 4G started on the Xoom in a timely manor is dropping the ball.
Moto not enabling the SD card support in a timely manor is dropping the ball.
Moto not getting you back your Xoom exactly on time is not "dropping the ball".
Moto may be disappointing a lot of folks for a lot of reasons, but your posts really pin you as the center of the universe. Take a friggin number and get in line like everyone else!
Is waiting one extra day that bad? I mean really in the grand scheme of things, is 1 day going to screw you over? If you are a business owner that relies on the Xoom, I understand. If you have your notes and homework on your xoom, I understand. But if you simply use the thing to play on the interwebs, are you really that pissed?
Hate to say it but the company they have doing this has shipment issues they do a lot more then just your xoom upgrades. A one day delay isnt the end of the world.
Just-in-time said:
Hate to say it but the company they have doing this has shipment issues they do a lot more then just your xoom upgrades. A one day delay isnt the end of the world.
Click to expand...
Click to collapse
This isn't about a one day delay - it is that the upgrade was completed on Wednesday and has been stuck on "shipping soon" since then. And if it doesn't ship today, I won't have it till Tuesday at the earliest. When a product is repaired, and it sits doing nothing for three days, it is pretty safe to say that somewhere in the process is a major flaw.
Psychokitty said:
Moto not getting 4G started on the Xoom in a timely manor is dropping the ball.
Moto not enabling the SD card support in a timely manor is dropping the ball.
Moto not getting you back your Xoom exactly on time is not "dropping the ball".
Moto may be disappointing a lot of folks for a lot of reasons, but your posts really pin you as the center of the universe. Take a friggin number and get in line like everyone else!
Click to expand...
Click to collapse
I agree wholeheartedly...I remember when the world only had pencil and paper for work,etc. Now all the world is filled with entitled grumps who don't get exactly what they want, when they want it...so much instant gratification these days...wah wah wah my xoom spent an extra night away from home to have minor surgery to get on the worlds fastest mobile network...suck it up and stop wasting thread space to post one person's inconvenience...everyone has had a package come late before but we don't all post brand new threads to complain....
rockhumper said:
stop wasting thread space to post one person's inconvenience..
Click to expand...
Click to collapse
Mr Pot, please meet Mr. Kettle.
Motorola dropped the ball!!!!
Well I guess I can join the club, my Xoom was shipped on Monday of this week. The upgrade was completed on Wednesday I received an e-mail from Motorola with the tracking number from Federal Express stating that it would be shipped Thursday to arrive by 10:30 AM Friday, today. When it didn't come in I called Motorola who then told me that my tablet was in transit and that I should call Federal Express. According to Federal Express Motorola never shipped the device and that I needed to call Motorola back. So I call Motorola only to have them read the same thing to me over again stating that it was shipped only when I insisted that it had not shipped did they actually open a ticket for me, and right now they're in the process of trying to locate my device. So I am in total agreement MOTOROLA DROPPED THE BALL!!!!
Actually found out fedex stopped shipping in alot of areas yesterday. I went in to ship a package over night today and the lady said it was good I didn't try to ship it yesterday. They had a major outage again.
Sent from my Xoom using xda premium
I ordered an EVO View 4G from DailySteals during the liquidation sale and got an empty box. I emailed them and got no response and their phone number directs you to email them.
I just won my PayPal dispute but wanted to warn others about their practices to help someone else avoid my troubles. Now off to scour eBay for a View close to what I got back from them.
I ordered a NEW Nexus S from them. Came out just what I expected. Even the factory screen protectors were there. IMHO DailySteals is a legitimate site which sells items at huge discounts. Hopefully it works out for you because I had luck with them in the past. Oh and when I emailed them when it would ship they replied 24 hours later saying it just shipped.
Feeshie said:
I ordered a NEW Nexus S from them. Came out just what I expected. Even the factory screen protectors were there. IMHO DailySteals is a legitimate site which sells items at huge discounts. Hopefully it works out for you because I had luck with them in the past. Oh and when I emailed them when it would ship they replied 24 hours later saying it just shipped.
Click to expand...
Click to collapse
Well I am glad it worked out for you but a lot of reviews state the site is bad news, I didn't find them until I started having problems with them. Maybe it was a mistake but the fact they ignored countless emails day after day just seems wrong to me.
huntman21014 said:
Well I am glad it worked out for you but a lot of reviews state the site is bad news, I didn't find them until I started having problems with them. Maybe it was a mistake but the fact they ignored countless emails day after day just seems wrong to me.
Click to expand...
Click to collapse
Yeah if I was in your same situation I would of acted the same way. When I looked at the reviews when I was thinking about buying the Nexus S, all the reviews were good except for the fact that shipping was slow. GL.
yea i ordered nexus s and it was legit. Maybe they did a mistake or something.
I believe that Dailysteals acts as a middle man or liquidation service...
I have ordered from them and got the item in 3 days, and I have ordered from them and it took 14 days.
I order items from them all the time, and their affiliate icemonkey, never an issue. Most things take a while to get here.
Haven't had an issue. Support is slow, shipping is slow, but my package arrived in condition as described.
Sent from my Galaxy Nexus using Tapatalk
I received my HTC evo view with no problem. Hope it all works out for you.
sent from my 'Samsung Galaxy SII'
Daily Deals is SH*T.
They wouldn't ship my item until I made a PayPal dispute 3 weeks later!
Never again!
I ordered the htc view on the 16th and mine still has not shipped. Am calling my credit card company by friday if i dont get legit tracking.
They no longer reply to emails phone or chat.
But they sure as hell are still selling items everyday.
They are scammers.
What they do is committ to sell and ship items without knowing how many theybcan even get. Then when they cant get enough they wont tell you in hopes that you just go away and only respond once you file a claim.
v_lestat said:
I ordered the htc view on the 16th and mine still has not shipped. Am calling my credit card company by friday if i dont get legit tracking.
They no longer reply to emails phone or chat.
But they sure as hell are still selling items everyday.
They are scammers.
What they do is committ to sell and ship items without knowing how many theybcan even get. Then when they cant get enough they wont tell you in hopes that you just go away and only respond once you file a claim.
Click to expand...
Click to collapse
That's pretty absurd to be honest. What seems far more likely and logical is that they deal with a 3rd party supplier. There have been cases where they over sold an item, but I've never heard of someone not getting their money back.
And do you people think you are the only ones who buy from them? They sell HUNDREDS if not THOUSANDS of items a day for suppliers who are likely over seas. This kind of activity takes TIME and PEOPLE and most of that is likely out-sourced... guess where... over seas!
Also remember, you don't get tracking till it's in the country. Only super expensive 3rd party shipping get tracked from over seas.
It's like Wal-Mart. I hate that place because there are a million people there at all hours of the day and most of them are pieces of garbage in one form or another. That's my opinion, I'm entitled to it. Know what I do though? I DONT GO TO WALMART.
If you don't like how a business who is obviously successful handles it's business... DONT USE THEM. Complaining and shouting absurdities is not going to get you far.
I've never had any problem with Dailysteals or 1saleaday.... It just takes patience sometimes.
"OMG QQ I BOUGHT THIS YESTERDAY AND THEY DIDN'T OVERNIGHT IT FROM JAPAN FOR FREE." = Win.
btyork said:
That's pretty absurd to be honest. What seems far more likely and logical is that they deal with a 3rd party supplier. There have been cases where they over sold an item, but I've never heard of someone not getting their money back.
And do you people think you are the only ones who buy from them? They sell HUNDREDS if not THOUSANDS of items a day for suppliers who are likely over seas. This kind of activity takes TIME and PEOPLE and most of that is likely out-sourced... guess where... over seas!
Also remember, you don't get tracking till it's in the country. Only super expensive 3rd party shipping get tracked from over seas.
It's like Wal-Mart. I hate that place because there are a million people there at all hours of the day and most of them are pieces of garbage in one form or another. That's my opinion, I'm entitled to it. Know what I do though? I DONT GO TO WALMART.
If you don't like how a business who is obviously successful handles it's business... DONT USE THEM. Complaining and shouting absurdities is not going to get you far.
I've never had any problem with Dailysteals or 1saleaday.... It just takes patience sometimes.
"OMG QQ I BOUGHT THIS YESTERDAY AND THEY DIDN'T OVERNIGHT IT FROM JAPAN FOR FREE." = Win.
Click to expand...
Click to collapse
your rant would be valid if they stated their shipping and handling times. i haven't gone to their web-site, but i'm sure they don't state it's gonna take forever (i.e. more than 1 week) to ship.
One week isn't that long to piece everything together. You get amazing deals if they have what you're looking for
Sent from my ADR6350 using XDA App
It's difficult to decide.
btyork said:
That's pretty absurd to be honest. What seems far more likely and logical is that they deal with a 3rd party supplier. There have been cases where they over sold an item, but I've never heard of someone not getting their money back.
And do you people think you are the only ones who buy from them? They sell HUNDREDS if not THOUSANDS of items a day for suppliers who are likely over seas. This kind of activity takes TIME and PEOPLE and most of that is likely out-sourced... guess where... over seas!
Also remember, you don't get tracking till it's in the country. Only super expensive 3rd party shipping get tracked from over seas.
It's like Wal-Mart. I hate that place because there are a million people there at all hours of the day and most of them are pieces of garbage in one form or another. That's my opinion, I'm entitled to it. Know what I do though? I DONT GO TO WALMART.
If you don't like how a business who is obviously successful handles it's business... DONT USE THEM. Complaining and shouting absurdities is not going to get you far.
I've never had any problem with Dailysteals or 1saleaday.... It just takes patience sometimes.
"OMG QQ I BOUGHT THIS YESTERDAY AND THEY DIDN'T OVERNIGHT IT FROM JAPAN FOR FREE." = Win.
Click to expand...
Click to collapse
You might want to reconsider this avatar... Just sayin
RussianBear said:
your rant would be valid if they stated their shipping and handling times. i haven't gone to their web-site, but i'm sure they don't state it's gonna take forever (i.e. more than 1 week) to ship.
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Click to collapse
On their website they say that usually their shipment is done with in 6 working days. I have ordered BT handfree from them on 28th Dec. It should start shipment today. Let's see what happens.
sent from my 'Samsung Galaxy SII'
tigerfire25 said:
On their website they say that usually their shipment is done with in 6 working days. I have ordered BT handfree from them on 28th Dec. It should start shipment today. Let's see what happens.
sent from my 'Samsung Galaxy SII'
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Click to collapse
i guess i got owned lol
They ship from the united states, from New York city actually. They will not contact you and like someone said they won't do anything until you file a paypal dispute
I see we are not getting any nice deals on New Year :-(
sent from my 'Samsung Galaxy SII'
I'm just curious as to why Google is not offering pre orders? Are they planning on pushing the release date back last minute? To me it doesn't make sense. With how many hundreds of thousands of people all trying to purchase one of these at midnight the minute it becomes available, I can for see the Google play store being overloaded and Google not being able to process orders efficiently. A pre order makes sense to me.
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I'd like to know about pre-orders also.
bdithug said:
I'm just curious as to why Google is not offering pre orders? Are they planning on pushing the release date back last minute? To me it doesn't make sense. With how many hundreds of thousands of people all trying to purchase one of these at midnight the minute it becomes available, I can for see the Google play store being overloaded and Google not being able to process orders efficiently. A pre order makes sense to me.
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The same thing would happen no matter what date they put on it. If they started accepting preorders tomorrow, there would be the exact same situation then as on the 13th.
I think it'll take a couple of days for them to get the initial orders shipped out.
I'm expecting a logistics fail just like the N7. My guess is they just don't want it to be as bad, so they are pulling pre-order out of the equation.
I'm going to wait till after thanksgiving and save myself the headache of wondering if/when it'll ship and if I'll actually be around or not to sign for it.
One reason..... Nexus Q.
In theory, if needed, Google could push the release another month, and nobody could gripe.
Sent from my HTC Sensation using Tapatalk 2
I kind of hoping they will use the signup for notification as a kind of tool to reduce the rush. Maybe when they contactus that the Nexus 4 is available then they will include some kind of code that will place our order in line with when we showed interest. Any that did not show interest will have to wait until after they fill the interested request. At least I would like something like that.
donec said:
I kind of hoping they will use the signup for notification as a kind of tool to reduce the rush. Maybe when they contactus that the Nexus 4 is available then they will include some kind of code that will place our order in line with when we showed interest. Any that did not show interest will have to wait until after they fill the interested request. At least I would like something like that.
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That would be awesome if that's the case. I was on that list very soon after they put it up
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intern said:
The same thing would happen no matter what date they put on it. If they started accepting preorders tomorrow, there would be the exact same situation then as on the 13th.
I think it'll take a couple of days for them to get the initial orders shipped out.
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Not quite. If they put pre orders up today, they would have until the 13th to get it all straightened out. So even if the play store crashed right now, they at least have 5 days to process any orders already in there. Waiting until the 13th to accept any payments is a recipe for disaster.
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And really they could have all these orders processed and ready to ship. Software update would be pushed ota as soon as the customer turns on the phone and sets up their Google account.
Not sure why Google wouldn't do the background work ahead of time like taking orders.
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To be honest I am not surprised and am pleased google realized the nexus 7 pre order was a disaster. If they can not handle the volume like apple, stop the pre order so that they can honestly forecast when they will ship. I know many of you will not like my opinion but I was not happy with my nexus 7 pre order process. I will gladly wait until launch date for the nexus 4.
Sent from my Nexus 7 using xda app-developers app
But what I'm trying to say is if say 300,000 people all place an order as soon as they can which will overload the play store, wouldn't it make more sense to have it overloaded BEFORE launch date? That way they have a few days to get it up and running again? If 300,000 people placing an order at once crashes the play store, why would u want it to happen on launch day? For arguments sake, say it takes 3 days to restore the servers and get up and running again. I would rather those 3 days be Friday Saturday and Sunday, not Tuesday Wednesday and Thursday. To me its a no brainer. Preorders always make sense to me IMO.
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Google play customer support told me the only reason why they would have pre orders is to have an estimate of how many units to manufacture but the nexus 4 is already in mass production and should be ready to meet consumer needs. Only downfall is we'll probably prove them wrong lol
Sent from my HTC Sensation 4G using xda premium
Wow... people really whine about not being able to order an item before its for sale?
Its like crying for not being able to pay for something earlier with no effect on how quick I'll get it. It wouldn't be faster, there's a reason why they take orders the 13th of November instead of the 11 or 12th. You pre-order wouldn't be "sitting in boxes" waiting for a date to flip for the sake of it.
They start taking orders the 13th. Don't expect to get it the 14th either
Probably 3-5 processing days. And processing isn t just sorting boxes, it can just as much be that they don't get the actual device for a few more days.
Anyways, I really hope that you don't cry at your landlord that you would like to pay for your rent in advance.
MatAuc12 said:
Wow... people really whine about not being able to order an item before its for sale?
Its like crying for not being able to pay for something earlier with no effect on how quick I'll get it. It wouldn't be faster, there's a reason why they take orders the 13th of November instead of the 11 or 12th. You pre-order wouldn't be "sitting in boxes" waiting for a date to flip for the sake of it.
They start taking orders the 13th. Don't expect to get it the 14th either
Probably 3-5 processing days. And processing isn t just sorting boxes, it can just as much be that they don't get the actual device for a few more days.
Anyways, I really hope that you don't cry at your landlord that you would like to pay for your rent in advance.
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I got my nexus one within 3 days, when i ordered it during release week.
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mrbkkt1 said:
I got my nexus one within 3 days, when i ordered it during release week.
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That's the nexus one. I bet you it didn't even sell 100,000 units in the first week. Don't expect the same results as 3 years ago.
Sent from my HTC Sensation 4G using xda premium
Can I just point out that we don't actually know whether the phone will be sent out starting on the 13th or if the 13th is the beginning of the pre-order process.
MatAuc12 said:
Wow... people really whine about not being able to order an item before its for sale?
Its like crying for not being able to pay for something earlier with no effect on how quick I'll get it. It wouldn't be faster, there's a reason why they take orders the 13th of November instead of the 11 or 12th. You pre-order wouldn't be "sitting in boxes" waiting for a date to flip for the sake of it.
They start taking orders the 13th. Don't expect to get it the 14th either
Probably 3-5 processing days. And processing isn t just sorting boxes, it can just as much be that they don't get the actual device for a few more days.
Anyways, I really hope that you don't cry at your landlord that you would like to pay for your rent in advance.
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I dont think you read my post. A pre order option does absolutely NO HARM. I work in sales and deal with purchase orders on an every day basis. I know for a fact that if I want to ship material out on the 13th, I would like to have the purchase order BEFORE HAND. Its called being prepared. You make sure you have the inventory. You make sure you have the payment. You make sure you have the shipping address. You make sure you have the order correct. Its called the background work. Contract Review. If a customer issued a purchase order to me on the 13th wanting their purchase to ship on the 13th, it is most likely not going to happen. ESPECIALLY when how many hundreds of thousands of people are issuing their purchase orders ALL AT ONCE. If Google wants to say the 13th is the release date for shipping, then having a preorder option is the best solution. If they want to say the 13th is when they start accepting payment, then really that is just a preorder itself. Because I can assure you that everyone who places an order on the 13th will not have their phone shipped that day. Yes I am aware of processing times and everything. What I am trying to say is you have the processing time taking place before the phone is set to ship. You have your orders in place, payment accepted, an understanding of how many devices are going out and to where and when. That kind of stuff can be done before the phone is even ready to ship. Its not rocket science. So take a minute and think logically about what you are saying before you reply.
nschiwy said:
Can I just point out that we don't actually know whether the phone will be sent out starting on the 13th or if the 13th is the beginning of the pre-order process.
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I will be seriously pissed off if that's the case, as will lots of other people who are selling their phones..
It's not impossible that the 13th is only the start of the pre-orders, though that would be really mean of Google. As their site very vaguely states,
Available for purchase on Tuesday, Nov. 13th
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which could mean just paying for the device
bdithug said:
I dont think you read my post. A pre order option does absolutely NO HARM. I work in sales and deal with purchase orders on an every day basis. I know for a fact that if I want to ship material out on the 13th, I would like to have the purchase order BEFORE HAND. Its called being prepared. You make sure you have the inventory. You make sure you have the payment. You make sure you have the shipping address. You make sure you have the order correct. Its called the background work. Contract Review. If a customer issued a purchase order to me on the 13th wanting their purchase to ship on the 13th, it is most likely not going to happen. ESPECIALLY when how many hundreds of thousands of people are issuing their purchase orders ALL AT ONCE. If Google wants to say the 13th is the release date for shipping, then having a preorder option is the best solution. If they want to say the 13th is when they start accepting payment, then really that is just a preorder itself. Because I can assure you that everyone who places an order on the 13th will not have their phone shipped that day. Yes I am aware of processing times and everything. What I am trying to say is you have the processing time taking place before the phone is set to ship. You have your orders in place, payment accepted, an understanding of how many devices are going out and to where and when. That kind of stuff can be done before the phone is even ready to ship. Its not rocket science. So take a minute and think logically about what you are saying before you reply.
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Explain to me exactly what part in there tells you "shipping"?
Available for purchase on Tuesday, Nov. 13th.
My point is... their PLAN is probably not to start SHIPPING the 13th, probably the 14th or 15th. That is the best wording you could use for that purpose.
I doubt it is pre-order starting the 13th though. But no reason to expect getting a device before the 20th or so.
There are a bunch of us who ordered 64GB Nexus 6s early on 11/19 (or late on 11/18), who still don't have their orders, despite many others who already have their orders who ordered AFTER us. T-Mobile doesn't seem to think there's a problem with this, can't tell us anything about when we could possibly see our orders, and has more or less told us that they won't do anything because there's no evidence that their system screwed up. To that end, we've started tracking 64GB Nexus 6 orders in a spreadsheet, here. We're hoping, that by collecting this data, we can show them that we know we're being screwed over, and that they need to get straightened out.
If you, or a loved one ordered a 64GB Nexus 6 on or around the morning of 11/19, please feel free to add your information to the spreadsheet. Also, if you happen to have ordered after about 10AM PST on 11/19 we'd really like to have your information, especially.
In case anyone missed it @askdes gave quite a response last night. He did make one very good point. What we are doing here is helping to make everyone that ordered a 64gb Nexus 6 feel that they are entitled to receiving their phone in a timely manner. Please remember that the issue here is that people that ordered during the early launch time frame may have been missed somehow while others that placed orders later are receiving their phones. We should all know by now (or at least have an idea) that Google/Motorola are having some kind of manufacturing issue. The only reason we are upset with T-mobile is that they have not been forthcoming with accurate information as to why some people were "accidentally" skipped over. That is it.
@casbar no one has been intentionally skipped. I have enlisted a great deal of people to make sure any errors are found & fixed it takes great deal of time and effort. Days not hours, and the manufacturer has not helped. I am trying to not throw anyone under the bus here. The problem is now there are people who ordered much later and think they are entitled to deliveries earlier and that is not the case and it makes it more difficult to help the people who may have had a legitimate issue but we will help every customer because that is what we do! - Des
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I do believe that T-Mobile is attempting to correct any errors on their part. We should be as patient as possible and collect any information that will help us build an understanding of what may have happened if for nothing else to help T-Mobile resolve this situation.
I added my info as well.
Added the following info:
Ordered from: www.tmobile.com
Ordered: Motorola Nexus 6 64GB Blue.
Order date: 11/19/2014 at 07:24 AM PST
Delivered On: 11/21/2014 at 1:10 PM PST
if tmobile establishes an order of responding then the company is intentionally skipping over certain customers by design, albiet it is a temporary skip since at some point in the scheme they will be filled. so, in my opinion des is still perpetuating a huge lie. the way tmobile can come clean is to just fill the orders as they were placed.
Added my info. At least I got 50$ credit for cyber Monday. I implore everyone who has not already done so to call and get credited if you ordered before Monday.
whats funny is that i ordered mine for next day delivery, and the delivery information only showed up for me 24 hours after i received it.
Just added my info.
12/1 Ordered 64 GB
Shipping unknown.
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simms22 said:
whats funny is that i ordered mine for next day delivery, and the delivery information only showed up for me 24 hours after i received it.
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Same here. Did you get 32GB or 64GB?
zephiK said:
Same here. Did you get 32GB or 64GB?
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32gb is enough for me. i keep all my music in the cloud, movies ill delete. mostly roms and other things to flash is what my storage is used for(nandroid backups too).
simms22 said:
32gb is enough for me. i keep all my music in the cloud, movies ill delete. mostly roms and other things to flash is what my storage is used for(nandroid backups too).
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Same here, I guess we were both in the same shoes. I ordered on the first day (Wednesday) and received it the following day.
Although for me I keep my music on local storage and still have space to work with. I take the train so music in the cloud isn't good for me.
Don't throw anyone on the bus? Really... If I have to go on the interwebs and find out this information on a forum when neither T-mobile rep on call or webchat have any clue and deny everything and the sytem says absolutely nothing, they are more than complicit and not truly "fixing" anything wholeheartedly or taking responsibility for their mistake.
**** happens? I believe it. Not going to be mad about that. Continuously lying, ignoring, trivializing, or shirking blame? **** you.
My cyber Monday order says backordered but pending shipping.
T-Mobile 19er 64Gb BLUE
well after reading almost 10,000 post in both "Nexus 6 Waiting Room" and "T-Mobile receiving limited stock" I think we people who ordered 11/19 from T-MOBILE or there abouts, then put on backorder to 11/25, are getting lost in the orders from GPS and MOTO.
I have neither received on read about anybody have any info on these orders. Does any info
exist on these orders Anyone, Anything.
I ordered on the 20th..backorder 21st...in same boat with no estimates..tried executive CSR, store CSR, and website with no luck.
I sent another email to the exec team as some people have time frames for shipping populate using website order tracking...but my order shows nothing
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I put out a Twitter (twit, tweet, twiddle?) today for T-Mobile sort of publicly asking for any sort of shipping status. They immediately got back to me and asked me to direct message them but then was promptly asked the same questions on my order that the phone and chat reps have asked me all the time about my order.
As far as I know I'm still on backorder from 11/25 (ordered the 19th) and nobody has any idea when I'll get this phone.
I'm patient and don't care if I receive it in February, I just want to know if I'm going to be receiving it and when. Especially with holidays and travelling coming up I don't want to risk having the thing sit on my doorstep for days/weeks while I'm gone. Just any little drop of info would be awesome.
So we know that at a minimum Google, Motorola and T-Mobile are having issues with managing orders for this phone.
Either hundreds of thousands are ordering or this is the "demon core" of smart phones.
System Generated Message
Just got the system generated message from TMO that my order will be delayed until (between) 1/9/14 and 1/23/14... and that is anything changes, I will know because it will ship... (duh) I'm lucky that I got a 32GB and at this point really don't need the 64GB but its just a matter of principle now..
T-Mobile via Twitter has told me 6 - 8 weeks from order date