[Q] No sound while calling/receiving calls - Nexus 4 Q&A, Help & Troubleshooting

Hey guys,
So I got a problem - I can't hear a thing while calling/receiving calls and the other side of the line can't hear what I'm saying as well. The phone was taken care of and didn't crash, so that was unexpected. Feels like a software problem, because both mics don't work. Other than that the phone is functioning properly, music is playing etc.
Did anybody have such a problem or anybody suspects where the problem is?
Thanks

meestic said:
Hey guys,
So I got a problem - I can't hear a thing while calling/receiving calls and the other side of the line can't hear what I'm saying as well. The phone was taken care of and didn't crash, so that was unexpected. Feels like a software problem, because both mics don't work. Other than that the phone is functioning properly, music is playing etc.
Did anybody have such a problem or anybody suspects where the problem is?
Thanks
Click to expand...
Click to collapse
Try flashing latest radio and bootloader.

meestic said:
Hey guys,
So I got a problem - I can't hear a thing while calling/receiving calls and the other side of the line can't hear what I'm saying as well. The phone was taken care of and didn't crash, so that was unexpected. Feels like a software problem, because both mics don't work. Other than that the phone is functioning properly, music is playing etc.
Did anybody have such a problem or anybody suspects where the problem is?
Thanks
Click to expand...
Click to collapse
Yep. You definitely need to update the baseband radio.
Sent from my Nexus 4 using Tapatalk 2

Related

[Q] Echo in calls

Does anybody else have problems where the person you call hears them selves talk? There voice is echoing!
Does flashing a custom rom stop this or is it because of the Crystal Talk stuff?
Thanks
It is possible that you're using speakers and the voice is so loud that they actually hear themselves? If you have not flash a custom rom and you're on official rom then no, you should ask the company to look into this if you still have the warranty.
shad0wboss said:
It is possible that you're using speakers and the voice is so loud that they actually hear themselves? If you have not flash a custom rom and you're on official rom then no, you should ask the company to look into this if you still have the warranty.
Click to expand...
Click to collapse
It's not on loud speaker and the volume is at the lowest point. I only got it on Thursday arranged for it to go back.
Does it do it everywhere? I have had problems with all of my tmobile phones on occasion. Not sure why. My last phone used to do it all the time. Very annoying. Only had it happen once with the defy in the last month.
someAZdude said:
Does it do it everywhere? I have had problems with all of my tmobile phones on occasion. Not sure why. My last phone used to do it all the time. Very annoying. Only had it happen once with the defy in the last month.
Click to expand...
Click to collapse
Never had it before with any phone I have owned. It's seems to be worse when i'm outside when the wind is hitting the second mic, also when this happens it sort of makes it sort of sound like i've got my head in a box when I talk. Hope that makes sense? Iv'e tried all the call quality settings but it's still the same. It has to be this Crystal Talk Type or what ever it is..
Thanks for the reply guys.
Our of curiosity, while this is happening, have you tried opening the usb cover to see if that changes the sound. There is at least one report of a "pressurized" effect on the Defy (as it's sealed) causing sound issues, relieved when the ysb cover or battery cover are removed.
scrannel said:
Our of curiosity, while this is happening, have you tried opening the usb cover to see if that changes the sound. There is at least one report of a "pressurized" effect on the Defy (as it's sealed) causing sound issues, relieved when the ysb cover or battery cover are removed.
Click to expand...
Click to collapse
hhmmmmm interesting, I did think about the hands free speaker being behind the battery cover when I tried calling someone and they said it was terrible echo.
I'll go and try it and let you know.
Thanks
echo?
hi guys. i have a real problem here.... when i call a friend or anyone else i can hear my voice repeated after 1 second just like an echo. many times i cant even hear what they are saying to me because i just listening my voice again and again.. i dont think that i am the onlyone with that problem because another friend who has a dhd rooted just like mine different roms has the same problems.... thnx for any help..
patomo09 said:
hi guys. i have a real problem here.... when i call a friend or anyone else i can hear my voice repeated after 1 second just like an echo. many times i cant even hear what they are saying to me because i just listening my voice again and again.. i dont think that i am the onlyone with that problem because another friend who has a dhd rooted just like mine different roms has the same problems.... thnx for any help..
Click to expand...
Click to collapse
hey im having the same problem with my new defy plus phone? did you find any solutions
Please ask all questions in the Q&A section. Thread moved there.
Even if this thread is old, is there a solution?

[Q] Phone's Sound Problem

Hi All,
I have a problem with my HD2. I am not able to hear anything during call or my voice mails. But the loudspeaker is working fine. Also if I use head phones, I can hear fine.
Before you start jumping into the build and radios and etc etc, let me tell you this. I got this problem when I did not even know about flashing android on the HD2. But this problems goes away after 15-20 mins after restarting the phone. But this time it is not going from last 2 days, which is frustrating.
Anyone has any solution to my problem, please share it.
Thanks a lottt....
http://forum.xda-developers.com/showthread.php?t=858448
ClydeB1 said:
http://forum.xda-developers.com/showthread.php?t=858448
Click to expand...
Click to collapse
Hey Thanks for the advice. But it doesn't work. I had tried this method earlier. But still I gave it another shot. The problem is I do not have any sound at all, not low in call volume...
Ok, did not realise you had no sound. I'm wondering if it is not a hardware problem then. If you can hear via headphones and the rear speaker works, then it is probably the front speaker that is a problem. I'd reflash to winmo stock and take the device in for a warranty claim.
hello,
can i use this on my coredroid hd 1.5 release? i allready renamed the ''htcleo.acdb'' now the sound is louder but is not very clear,do you thing this will provide to me better sound quality?

Popping sounds on calls and low microphone issues

On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
Nuxtux said:
On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
Click to expand...
Click to collapse
hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
Nuxtux said:
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
Click to expand...
Click to collapse
Standard 'is this a hardware problem?' test:
1. If you are on a custom ROM, flash completely back to stock and retest.
2. If you are already on stock, backup all your data and factory reset. Even better, completely wipe the phone and re-install stock and retest.
3. If the issue still occurs, the issue is most likely with the hardware. If the issue no longer occurs, then it was a software problem.
4. If I understand this reply correctly, you have already received a replacement device and the issue still occurs. In this case, you happen to be very unlucky.
As for the Nexus 4 in general, I can only speak anecdotally. I don't have the issue on the seven Nexus 4 devices I've tested: two of my own, three from coworkers/friends who also own the device, and two test devices.
antonakist said:
hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
Click to expand...
Click to collapse
Since the issue only happens during Skype calls and not while using the standard calling function, I would blame this issue on VOIP quality: either your latency is high, Skype is having quality issues, or some combination of the two. I have issues with Skype call quality on both my phone and my PC, and the issues are largely to do with Skype throttling the call bandwidth.
what about my mic issue the sounds very low. is there a way to change the gain on the microphone? I always use my phone by calling 1 of my friends I'm placing the phone beside my desk as I speak with them they can't hear me with this new phone they were able to perfectly hear me with the galaxy Nexus.
Sent from my Nexus 4 using xda app-developers app
No advice?

No sound coming from earpiece - software related pleeeease help!!!

Hey guys, so I've been having a horrible issue with this phone and I can't for the love of god find the reason behind it.
Sometimes my earpiece just doesn't work, be it for calls or anything else. In fact, if I press the play button on a whatsapp voice note and put the phone to my ear even though it turns the screen off it actually pauses the audio, which may already be an indicative that the problem isn't hardware related, as it would just keep playing with no sound coming out if the problem was the actual speaker. This problem comes and goes (but it's there 80% of the time) and when the earpiece works sound is loud and clear. When I reset the phone, it worked all the time, but as soon as I install my apps and all, problem comes back. I really need help to find out what's causing it... Is there a way for me to know if a specific process from some app is doing it? Has anyone had a similar problem??? My phone simply can't be used as a phone right now =(
If u r sure it is software related reflash the software via Odin
Sent from my HTC 10 using Tapatalk

Weird Call Mircophone Crackling Issues

Hello,
I have some weird microphone crackling issues.
When I call people and im using the earpeace speaker everything is ok.
But if I am using the bottem speaker the person on the other side gets really weird crackling noises and other shrill noises.
I have tested all microphones in an app all are working perfect and also in WhatsApp everything is ok in voice messages.
Some ideas?
Running on Pie, rooted
AbjectSatisfaction said:
Hello,
I have some weird microphone crackling issues.
When I call people and im using the earpeace speaker everything is ok.
But if I am using the bottem speaker the person on the other side gets really weird crackling noises and other shrill noises.
I have tested all microphones in an app all are working perfect and also in WhatsApp everything is ok in voice messages.
Some ideas?
Running on Pie, rooted
Click to expand...
Click to collapse
same here. youtube via app sounds great, but through a browser causes crackling. whatsapp voice messages crackling too...
did you find any solution for that?
JimmyCash030 said:
same here. youtube via app sounds great, but through a browser causes crackling. whatsapp voice messages crackling too...
did you find any solution for that?
Click to expand...
Click to collapse
I think you probably have a different issue, Abject's sounds like feedback (shrill) while yours seems to be related to decompressing not being smooth or fast enough from the browser, I've had this with youtube using browsers. Sorry not sure why it sometimes happens, possibly when wifi is slow
yes, we have different issues, but I also have the problems you have in voice messages
but I have no solution
AbjectSatisfaction said:
yes, we have different issues, but I also have the problems you have in voice messages
but I have no solution
Click to expand...
Click to collapse
hmmm. should be definately a software thing as the native youtube or spotify app do not cause any crackling at all - even on max volume...
i have contacted essential support yesterday. lets see if they come up with something other than 'please do a factory reset'
will keep updated.
cheers
JimmyCash030 said:
hmmm. should be definately a software thing as the native youtube or spotify app do not cause any crackling at all - even on max volume...
i have contacted essential support yesterday. lets see if they come up with something other than 'please do a factory reset'
will keep updated.
cheers
Click to expand...
Click to collapse
so. after a long long chat with the essential support they can confirm and reproduce my issue. after testing many scenarios they now say its the apps causing the trouble. nothing to fix for essential
last option would be a factory reset. but thats not an option for me at the moment.
haven't installed the february update yet, maybe there is something in it. never lose hope...lol
cheers

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