[Q] Unusual death - Nexus 7 Q&A, Help & Troubleshooting

Hiya,
So my colleague gave me an USB stick for me to copy some photos on to, and it seemed to of killed my N7.
Here's how it all went down:
I have an Intel MBP and when I plugged the USB drive in, it didn't recognise it (it didn't even show up in the Disk Utilities). And yes, it was directly connected to my laptop, no USB hubs involved.
I tried even the other USB port, and even with a USB hub, no difference.
I've installed a program to write onto NTFS formatted drives, and OS X natively can read just about all the Windows file formats (in my experience any way). And so, just for the giggles, I popped the drive into my updated and rooted N7 via a Motorola USB OTG cable (which has worked for a long time and no flaws) and then my N7 could read it. No worries.
I copy all of files into a separate folder on the drive, and then pop it back into my MBP. It then detects it. Very strange. I copy over some files, and unplug. Later on in the day, I remember that I forgot some files, so I plug it back in, and my laptop starts going into some crazy lag mode as if it just got Parkinson's. Unplug the drive, and then it freezes (i have to do a force shut down) and when it boots back up, it's seriously FUBAR'd.
I felt the drive belonged in the pits of Mordor with what havoc it was causing.
I didn't plug it back into anything else after that. Told my colleague and he did a virus scan on his Windows work comp: nothing.
Battery dies on the N7 (ie, ran out), and when I go to charge it. Nothing. Okay, something happens. The backlight goes on, but no battery symbol. Just see some sort of light leek (which I had before, but nothing dier.)
It's a 32GB CC0K "generation".
Any clues, tips?
Thanks for any and all help!

TL;DR version:
A) Big long story about MacBook Pro and a wonky USB drive.
B) Separately, "Battery dies on the N7 (ie, ran out)", N7 won't start up.
Not clear from story if (A) has anything at all to do with (B).
Try charging battery for a while? Hold Power button down for 20 seconds afterward? If not, unplug battery connector, wait 10 seconds, plug it back in, charge device, try to reboot?
There have been a number of similar sounding stories on here. Some of them seem to self-resolve after charging, some of them are reported to respond to various voodoo operations (e.g. battery disconnect/reconnect), some of them the person making the report never checks in again. I suppose that leaves open the possibility that some devices never turn back on?
It isn't obvious if there is a single syndrome or mutiple problems that exhibit similar symptoms.
good luck.

Thank you for shortening it!
I tend to go a bit overboard with details and what not.
Ok, will try having it in the charger and see what happens.
Thanks!
I also find it strange that a USB drive could be so destructive. However, if you do have a wonky USB drive, what chance of is there for its faultiness doing harm like I just described?

Don't forget to make sure the internal battery lead isn't disconnected!!! It happens..

Ok, plugged it, it sat in for a while, held the power button for a few seconds longer (along with the bottom volume rocker) and it turned on!
So, thanks for the help!

Must be the 100th time I've read about grouper's funny little "death" because of drained battery. Hasn't happened to me but if it ever does I'm prepared and properly informed lol
Sent from my Nexus 7 using XDA Premium HD app

My tablet had 55% power at night WiFi/BT off and on sleep I woke up and it was so dead it wouldn't even turn on. Just glitches here and there with the battry
Sent from my Nexus 4 @1.67 GHz on Stock 4.2.2

Related

USB connected msg when not

I have yet to see this issue reported anywhere so was wondering if anyone was having the same problem.
After having the phone charging in the wall my vibrant has started piping up with a notification that usb has connected even though it's not plugged into anything. Rebooting doesn't seem to help.
Any ideas?
Sent from my SGH-T959 using XDA App
Does that when I charge it in my car. I just ignore it.
Sent from my Samsung Vibrant using the XDA app
Does that with my wall charger but I suspect it is happening bc my puppy chewed on the cord. Didn't get all the way thru though and it still charges fine
Sent from my SGH-T959 using XDA App
My phone has been doing the same thing. Says usb connected when nothing is plugged in. stovk firmware, only rooted. Just happened this morning. Apparently many other people have been having the same problem. Can't seem to find a solution yet. Reboot into recovery and wore cache sill no luck. I heard wiping data doesnt work either.
I'm having the same issue but on the Fascinate. I thought that this was do to the Voodoo lagfix so I removed that but it's still happening.
I'm rooted and have CWM loaded but no other modifications.
For me, the USB notifier keeps popping up every second or so. I can't reboot the phone as it still thinks it's connected and shows a battery symbol that isn't charging and then dims. To complete boot I have to either 1) plug in a powered usb cable or 2) pull the battery.
I've had the battery out for 15 minutes and that usually stops this from happening for a day or so. I have no idea what's causing this but I'm leaning towards this being hardware related. Possibly bad battery? I don't know. I have experienced this in my car too.
Some other thoughts, does this phone react differently to different USB cables? I know it's odd, but when I plug into my wall jack using a generic cable I don't get the notifier at all, when I plug into my car with the Samsung cable, sometimes it appears. Of course, it's more of a problem when it appears when no cable it pushed in and it cycles on and off.
Does anyone with this problem have a spare battery they could try?
That happened to me before. I rebooted and that didn't fix it, so I did a master reset and that cleared it up. It was kind of pain to redo everything, but not too bad.
Someone else posted over at Something awful the following:
Stunt Rock posted:
I had a really fun day with my Vibrant yesterday. Interested in seeing if it repeats today. I was on the phone when it just randomly shut down. I was a little surprised, since it was plugged into the car charger and shouldn't have run out of batteries. Then without me pressing any buttons, it boots itself up. Then over the course of the evening it does the following:
* Repeatedly turn itself on then shut itself down while plugged in.
* Repeatedly display the "USB Connected" dialogue while not connected
* Refuse to recognize USB actually IS connected while plugged in to the computer.
* Randomly turn itself off if not connected to USB
* Automatically turn itself on whenever plugged into the USB port.
* Refuse to turn on if the battery cover isn't attached.
Plus some other stuff I'm probably forgetting. I have no idea what started all this.
This continued in more hilarious fashion yesterday when I took it to the T-Mobile store and the rep couldn't get it to boot (it would just give the spinning wheel for a few seconds). The rep called in for a warrant replacement.
I told him it would get past that screen if plugged in. Sadly, I was going out of town and left my USB charger. So I found out if I blew into the USB charging port right as I pushed the power button it would boot.
I charged it overnight and today it continued the errors (repeatedly USB connected while unplugged, etc). T-Mobile tried to push the JI-6 update again. It bricked my phone, again. I went into Odin and restored it to stock, again.
Then I manually applied the JI6 update via ODIN. Phone has been working flawlessly since then.
Click to expand...
Click to collapse
Maybe coincidental but I just blew into my USB port and the notifier stopped flashing on and off.
Serveral ways to do it and it is actually all over this thread as it appears to be a pretty major issue lately. I also had it on my phone, called tech support and they said it was a known issue and JI6 had the fix. I couldn't get the fix since i was on a third party ROM but was able to find Bionix 1.9.1 that has the JI6 update built in and flashed it and have been without the USB annoyance since. So, to fix you can flash a ROM with the JI6 update built in OR use Odin to flash the JI6 to your phone. For me using Rom Manager is easier than Odin.
Read my thread for a fix that worked for me. Its in Q&A
Sent from my SGH-T959 using XDA App
homerbrew said:
That happened to me before. I rebooted and that didn't fix it, so I did a master reset and that cleared it up. It was kind of pain to redo everything, but not too bad.
Click to expand...
Click to collapse
I've done a Factory Reset before when I went back to stock and that didn't help me.
deez1234 said:
Read my thread for a fix that worked for me. Its in Q&A
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I suppose this wouldn't be possible for me as I have the Verizon Fascinate. Our update 2.1 - Update 1, DI01 didn't include a USB fix that I'm aware of.
any body have fix usb connected ?
i've done all which is writes around the internernet after reading 400+ web site threads/posts still not able to solve, Please if anybody have done please share with us
thanks
the vibrant seems to do that when you have a cable that is wired for data transfer, the vibrant sometimes gives you the message even when your not connected to a computer, (I.E. connected to the wall) if you use a cable that does not do data transfer (it will specifically say not for data transfer on the package) then it will never pop up. Rocketfish makes one of these type cables, its usually more convenient to just deal with the notification rather than getting a special cable though. I only got the charging cable cause the data transfer cables were pretty expensive at best buy. the power only cables are a bit cheaper.
@firely
i think you don;t know my all story ;-)
actually without connect charger or usb cable i'm not able to turn on my phone,
after on usb connected message appear at left side top,
i want to trade my phone (its brand new like get before 2 weeks)
that's way i want to solve this problem, Phone Should be on without any power connected like usb and charger,
its my story
USB Issue Perhaps Larger Then It Seems
My update on this, no one seems to have presented a solution. Flashes, kernels, etc don't fix. The problem is it incapacitates your phone, as there is no internal SD card mounted since it thinks USB is plugged in. Can't download songs on SD card, can't power on without it plugged in and seeing battery indicator first. Then last night on top of everything, my market showed downloads that I didn't authorize. Strange behavior, I have put bionix, know how to ODIN, etc, but nothing so far has fixed this USB connected / mounted issue and it seems like I have to return this. I'm worried there is a virus associeted with this behavior. I don't download apps that appear dangerous, (sex related, obscure, not without many downloads or robust developer site). I have a friend who has JI6 but has never rooted or modded and around the same time, Halloween his started this too. Power indicator still indicates charging after unplugged, USB connected constantly flashes off and on, battery life is worse. There is soemthing deeper seemingly happening because rebooting, resetting data, wiping dalvik cache, does not give me the basic ability to turn on phone without USB connection. App settings, I say choose on connect. Finally got computer to recognize again as a drive, but inconsistent, tried to reinstall USB drivers on win7. over all really wonky behavior since it powered down while on charger a week or so ago. Sometimes plugging into wall charger gives error. Only way to get it to stop showing USB message was to unmount phone storage, but now I don't even get options to mount or unmount phone storage. love this screen and have loved modding but frustration is sinking in, will try to get tmo to replace with this, but hoping it's not a larger virus related issue, would be scary deal.
hey said it was a known issue and JI6 had the fix
Click to expand...
Click to collapse
I don't think so: I have the rooted JI6 on the phone incl. Clockw.
Yesterday I see also that the USB cable "should" be connected, after I have enable the Debug-Mode, the red Triangle comes too in the status bar.
That's all in the Underground station
A reboot helps on my side.
USB Woes Continue, Phone Meltdown
This is not just a debugging / reboot issue in my case, it is also effecting my friends who doesn't have bionix, just the JI6 build TMO OTA update. THis is a serious bug, perhaps brought on by a virus who knows, but my buddy who has this same problem is now going ballistic and running into the arms of apple. there is no resolution to this issue throughout the forums. Tmo is exchanging with me, and I have installed multiple ROMs, know how to search forums, kernels, ODIN, all that. Now my radio for cellular doesn't turn on and I have to reboot, it just seems pretty hosed at the moment and I find it coincidental that my friends phone (he is a technical design guy) is having the same mounting SD card issue, basically bottom line is, the thing won't turn on without being plugged in and flashing back to stock, different roms, still will not mount the internal SD card, or recognize it in many cases. I have reformatted, cleared davlik cache, most options from recovery, no dice. can't download to SD card, because it always thinks USB is connected, even when the device is turned off. i hope this resent one works fine and I will document the details since this happened for the hard working devs to have details that maybe can be discovered, but the most worrisome part is that it seems like it may be virus related. I hope that's not the case and just odd coincidence. There is no changing USB settings or debugging combinations that will solve this issue in my experience.
sad but hopeful vibrant owner,
jellyculligan
vibrant with stock (after bionix fusion), oc / uv JAC kernel.
I just got this issue as well and nothing has worked for me so i'll be replacing it with a new vibrant but I wont have a phone for about a month! Does anyone know if tmobile rents out phones?
deez1234 said:
Read my thread for a fix that worked for me. Its in Q&A
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
would you happen to have a link to said thread?
Mine does it when I plug into the wall charger. I just went ahead and synced with the house. Now I can turn the lamps on/off from anywhere.

[Q] Have you seen this in your DVP?

I was playing with the way i plug the DVP to my computer. Only difference this time i was using a external powered USB hub which is then connected to PC. While doing so, the DVP re-booted and came to this screen. Has any one come across this?
View attachment 498186
I have seen that once after plugging into the supplied ac adapter when my battery was almost dead. I think it happens when the phone thinks the battery is dead.
nvr seen it. what di dyou do?
Its so weired I was unplugging and plugging back in a few times to see if it does again - it did actually. Then i was confusing this symbol with USB composite mode and started researching online. Then all of a sudden, zune opened up and all back to normal again.
I believe this only happens when there is a dead battery. It turns the phone on because it has to be powered on to charge properly but there is not enough power in the battery to run the os. It then allows a short charge cycle, then restarts and loads everything. That has been my experience with seeing that symbol. If you plug in the phone with a dead battery and try to turn the phone on, it will load this symbol until it charges for a few minutes, then it will allow you to turn it on.
I believe that symbol means its charging, and it doesn't yet have enough power to fully turn on. USB provides less power than a wall outlet, so it can't fully run off of a USB power source.
Thanks for the replies folks. For a moment, i thought we are onto something
But at-least this made me research and dig for any clues on my pc.
I was looking at the event log and error logs and came across a reference to VHD (Virtual Hard Drive). But, i am not sure if phone is set as a VHD and accessed by zune or its the emulator doing it. If you have WP7 development tools installed, do a search on your pc for '.vhd', you will come across one called '....NandFlash.vhd'. This will show up if you happen to have developed some app and done a run via the Visual Studio WP7 emulator. I did try to mount that VHD and it isn't allowing me.
When i looked at that file in Textpad/notepad/wordpad, it has many a info (registry and user info,etc). But, with my limited knowledge can't figure much.
Yea, you get that screen when you're phone is dead and trying to recharge. Also if you don't turn on the phone while charging, you can slide your DVP up. This will allow you to see the keyboard flashing to let you know it's charging. I don't know if anyone else found that but that's what it did for my DVP.

[Q] Boot problem I can't seem to find a fix for

I've seen a few people with the exact same problem around the web, but no one has ever posted a solution (if they ever found one).
The kids were playing Angry Birds on the Nook before dinner, when I went to turn it back on after dinner it wouldn't boot (was working when I put it down).
When I plug it in the wall charger the light is always green.
When I plug it into a computer USB port it is momentarily detected as omap 3630 instead of Nook Color like it used to, then windows reports that it's been disconnected.
It had been running CM7 for a few weeks off of emmc, but now I can't even get it to boot from a uSD card into CWM.
When plugged in (computer or wall charger) I can see the backlight turn on and off every few seconds.
No combination of button presses seems to have any effect (power, power+n, power+n+vol+, etc.)
Try holding the power button for a full minute... release and try turning it on again... see if that don't do it.
Thanks for your reply.
I wish that worked, but I don't even see the back light flicker on for a split second unless it's plugged into the wall or a computer.
It's a shame too, I got it as a Christmas present from the wife and our toddlers really loved to play the games on it. They keep asking where "bad birdies" went
Your problem sound similar to an issue I had with charging. I has a bad charger/usb cable. Its a known issue and BN will replace it for free. If you are registered, call BN support a request a new one. I have done this twice. Once when the end bent and a second time when I had a green N but not juice (just flicker and/or a 'plug in the charger' symbol). The NC requires more power than the typical usb charger/cable setup, thus spares usb chargers AND cables around the house do not work.
I hate to do this because it was so maddeningly frustrating to see the same thing posted in the thread about boot problems here and elsewhere, but it turned on today and I have no idea why.
I'd been messing with it for a few days and finally after an unsuccessful morning I left it on my dresser. I was in the kitchen making hot chocolate after playing in the snow with the kids when my two year old comes walking down the stairs with the nook and drops it at my feet. When I went to pick it it, it was in the process of booting. Whether he had done something to it or the short fall jarred something that was loose I can't say, but it now seems to be fine.
It had about 50% battery and the lights on the charging cord now respond like they should.
I have no idea what happened, but I wish I did so I could help others in my boat.
Still could be your charger/usb cable. When the charger/cable start going bad, it takes for ever to charge. Like all day just to get enough juice to boot up. If it dies again and doesnt reboot after its been on the charger for a few minutes or you're only getting a partial charge over night, its the charger and or cable.
It charged fine overnight.
There definitely must be something loose on the inside. If I give it a fairly significant whack (nowhere near a punch, but harder than a tap) it will reboot. I think it was a refurbished unit. The newer units seem to have serial numbers where the first four digits correspond to the year. The first four digits of this one are 2004! Looks like they never fixed what was wrong in the first place.
You just ran it too dead. It won't power on until it's established a decent charge first.
Sent from my MB865 using xda premium

[Q] Not recognized by computer, Red dot of death

Ok so:
Had CM 10.2 nothing else crazy (unlocked/rooted)
One day wifi started acting up (kept dropping) and USB started not being recognized.
Decided that maybe software might be acting up, switched to PA 3.99RC2: FUll Wipe, reinstall
Next day riding out to a meeting phone starts rebooting randomly while running Google maps and music
Keeps locking up and rebooting
Getting really hot
Turn phone off, go to meeting
Phone will not turn back on (solid red dot by usb)
Go home
Recovery no go, phone will not charge on wall or USB charging at all.
Red dot comes on when plugged into wall then turns off after about 30min, plugging/unplugging turns the solid red dot on again.
Put on wireless charger, for an hour
Phone boots up, at 60% charge
USB only charges phone does not send any kind of signal that it is there, no windows sound, nothing in device manager
No charging light at all, but the icon shows as charging.
Have airdroid installed, might try stock google, but it looks like something hardware related.
Has anyone experienced something similar?
Since I don't have ADB working how do I return to stock? (I presume unpackage the distro, airdroid them over, and then install individually?)
I called Google and they say that if they deem that the phone works, not only will they keep the phone I sent them, but they will also charge me for another nexus 4, this is kinda BS and wiht the Nexus 5 around the corner it seems even more BS.
Not sure what to do, as I have about another 1.5 weeks of warranty left. The USB seems jacked up but I am not sure if there are other diagnostics to confirm.
Slappy00 said:
Ok so:
Had CM 10.2 nothing else crazy (unlocked/rooted)
One day wifi started acting up (kept dropping) and USB started not being recognized.
Decided that maybe software might be acting up, switched to PA 3.99RC2: FUll Wipe, reinstall
Next day riding out to a meeting phone starts rebooting randomly while running Google maps and music
Keeps locking up and rebooting
Getting really hot
Turn phone off, go to meeting
Phone will not turn back on (solid red dot by usb)
Go home
Recovery no go, phone will not charge on wall or USB charging at all.
Red dot comes on when plugged into wall then turns off after about 30min, plugging/unplugging turns the solid red dot on again.
Put on wireless charger, for an hour
Phone boots up, at 60% charge
USB only charges phone does not send any kind of signal that it is there, no windows sound, nothing in device manager
No charging light at all, but the icon shows as charging.
Have airdroid installed, might try stock google, but it looks like something hardware related.
Has anyone experienced something similar?
Since I don't have ADB working how do I return to stock? (I presume unpackage the distro, airdroid them over, and then install individually?)
I called Google and they say that if they deem that the phone works, not only will they keep the phone I sent them, but they will also charge me for another nexus 4, this is kinda BS and wiht the Nexus 5 around the corner it seems even more BS.
Not sure what to do, as I have about another 1.5 weeks of warranty left. The USB seems jacked up but I am not sure if there are other diagnostics to confirm.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2010312
Scroll down to the 2nd post...I'd return it all to stock and RMA it.
mrhiab said:
http://forum.xda-developers.com/showthread.php?t=2010312
Scroll down to the 2nd post...I'd return it all to stock and RMA it.
Click to expand...
Click to collapse
Thanks for the tip, I was just wondering how this sort of malfunction happens. I never really used the USB port after I got wireless charging, so maybe some light dropping? I dunno

Nexus 7 will not charge or power on

Hi everyone,
yes this may seem at first similar to several other posts, but rest assured, I have googled from one end of the galaxy to the other and so far no solution has helped me.
Basically, my N7 a month ago was bootlooping loading android, this has happened before and usually i just re-load the factory image and i'm good for another few months. This time however, I was busy and said, no problem, i'll load the image in 2 days or so. By then, my N7 appears off and does not react to me pressing the power button or plugging in the charger. My assumption is it was in my bag and kept bootlooping and eventually drained the battery.
On my google searches, i've noted that there is a huge issue where when the battery drains completed, it is a pain to get it to turn on. Most people seem to be okay letting it charge for a while and holding the power button for 30 seconds or so. I've looked at google's official video about this issue and their steps to fix it, and i have not gotten any of this to work. I've held the power button for not 30 seconds, but several minutes until my finger became sore and it won't turn on. I've also done this holding down the power and the volume up button, volume down button, both etc. all combinations. I've left it on the charger for days and when i unplug and re-plug the charger, i don't get a hint of the screen powering on, let alone the battery charger icon you are supposed to see. I've tried this with my other chargers as well. The n7 charger is fine, i use it for other android devices no problem. If i plug this in the computer, i get a driver install failed error as well.
I've gone as far as taking off the back cover and double checking the battery connection which apparently gets loose quite easily and this is fine. I know my charger is fine, because i use this charger for other phones and they work fine, i've also tried using the usb cable to the computer and that does nothing either.
I would rule out an issue with the usb port on the device itself, because i have the dock which can charge the nexus 7 from the connections on it's side, i think it would be highly unlikely that both these pieces failed.
I am at my wits end, i really liked this tablet and want to salvage it as best i can. Only thing is i can't really do anything with it, all my google accounts are saved on this device and i'd rather not reset all my passwords if i attempt to sell this for parts.
I'd like to know if anyone has any other recommendations on what i could try, even if it is swapping out hardware inside the device. If i can salvage and sell this for something, i am willing to do that, i'm just not sure if it's something with the hardware at this point or if it's that dreaded battery drain issue.

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