[Q] Boot problem I can't seem to find a fix for - Nook Color Q&A, Help & Troubleshooting

I've seen a few people with the exact same problem around the web, but no one has ever posted a solution (if they ever found one).
The kids were playing Angry Birds on the Nook before dinner, when I went to turn it back on after dinner it wouldn't boot (was working when I put it down).
When I plug it in the wall charger the light is always green.
When I plug it into a computer USB port it is momentarily detected as omap 3630 instead of Nook Color like it used to, then windows reports that it's been disconnected.
It had been running CM7 for a few weeks off of emmc, but now I can't even get it to boot from a uSD card into CWM.
When plugged in (computer or wall charger) I can see the backlight turn on and off every few seconds.
No combination of button presses seems to have any effect (power, power+n, power+n+vol+, etc.)

Try holding the power button for a full minute... release and try turning it on again... see if that don't do it.

Thanks for your reply.
I wish that worked, but I don't even see the back light flicker on for a split second unless it's plugged into the wall or a computer.
It's a shame too, I got it as a Christmas present from the wife and our toddlers really loved to play the games on it. They keep asking where "bad birdies" went

Your problem sound similar to an issue I had with charging. I has a bad charger/usb cable. Its a known issue and BN will replace it for free. If you are registered, call BN support a request a new one. I have done this twice. Once when the end bent and a second time when I had a green N but not juice (just flicker and/or a 'plug in the charger' symbol). The NC requires more power than the typical usb charger/cable setup, thus spares usb chargers AND cables around the house do not work.

I hate to do this because it was so maddeningly frustrating to see the same thing posted in the thread about boot problems here and elsewhere, but it turned on today and I have no idea why.
I'd been messing with it for a few days and finally after an unsuccessful morning I left it on my dresser. I was in the kitchen making hot chocolate after playing in the snow with the kids when my two year old comes walking down the stairs with the nook and drops it at my feet. When I went to pick it it, it was in the process of booting. Whether he had done something to it or the short fall jarred something that was loose I can't say, but it now seems to be fine.
It had about 50% battery and the lights on the charging cord now respond like they should.
I have no idea what happened, but I wish I did so I could help others in my boat.

Still could be your charger/usb cable. When the charger/cable start going bad, it takes for ever to charge. Like all day just to get enough juice to boot up. If it dies again and doesnt reboot after its been on the charger for a few minutes or you're only getting a partial charge over night, its the charger and or cable.

It charged fine overnight.
There definitely must be something loose on the inside. If I give it a fairly significant whack (nowhere near a punch, but harder than a tap) it will reboot. I think it was a refurbished unit. The newer units seem to have serial numbers where the first four digits correspond to the year. The first four digits of this one are 2004! Looks like they never fixed what was wrong in the first place.

You just ran it too dead. It won't power on until it's established a decent charge first.
Sent from my MB865 using xda premium

Related

[Q] Didn't even flash or root yet and my 32 grey GT died last night...

Didn't even flash or root yet and my 32 grey GT died last night. It had been working great and was getting ready to flash pershoots kernel this weekend. Last night I plugged in after shutting it down like I do every night. Today when I went to turn it on nothing. I tried holding down the power button for a while and still nothing. I tried holding down volume buttons with power for extended period still nothing. I even tried plugging into different outlet to see if something happened with outlet and maybe drained the battery overnight. Luckily I got it from Fry's two weeks ago on Friday right when they came out and Fry's has a 15 day return policy but this makes me a little concerned... and that's cutting it a little too close.
Has anyone heard of things like this happening with the GT? I'm thinking I may need to see if they'll still sell me the extended warranty. I babied this thing and hadn't even flashed anything on it yet. I'm a little concerned about the reliability of the hardware... I'm not usually the one with the needle in the haystack device that goes bad but who knows... I'm already in withdrawal without it.
Is there anything else I can try before I take it back? Maybe try plugging it into the computer instead to see what happens? I can't really see what else I could do since this thing doesn't have a removable battery. If it won't power on I can't imagine there's much I can test with the SDK dev tools from the PC using the usb cable?
plugged it in with usb...
I do hear the sound of a device being plugged in on win7 when I plugged GT in and got the driver message in tray. GT still won't turn on. When I hold down the power button every about 6 seconds my windows machine machine makes the same sound you get when plugging in a usb device in addition to an extra sound at the end.
[email protected] well I guess it's going back tomorrow.
You got the sleep of death. This is a honeycomb bug that i have personally experienced in the xoom, transformer, and the GT. The way to fix it is to unplug the GT, press the power button down by itself and hold it until the you see the screen turn on and startto boot up. It may take 15 seconds or more.
If that doesnt work, plug it into the wall outlet and try the process again. If that fails also, unplug it again and try the process once more.
That combination seems to work for everyone. The only exception would be if the battery is completely drained. You would need to plug it into a wall charger for a few hours and let the battery charge, and then try the process again.
I dont know why this hasnt been fixed by google yet, its really annoying. I thought 3.1 would fix it but it didnt.
you should have post this on the general thread, but why dont you return it for a different one? problem solve...
Android Development is not for your Questions or Problems Please post in the correct forums
Moving to General
I think you got the battery drained .. for some odd reasons the android has leaky power consumption even when shutdown on occasions ..
Charge it up for a while .. wait .. correction LONG while ..
Hope that is the problem
Exactly the same problem, I have tried the hold power button but it is not working... any other work around?
Please Help
I chatted with a rep from Samsung last knight and he told me that I needed to leave the Tab charging for at least 6 hours and then try again... so I'll let you know if that did the trick... hope it does...
I've actually had this happen on two different 32GB Galaxy Tabs (the original one I purchased and its replacement). After powering the device down it would not boot up.
In both cases it happened about 3 days after receiving the tablet and with 80-90% battery charge remaining. I tried additional charging, holding the power button down for an extended period of time, and attempting to boot into download mode - everything failed to bring it back to life.
I'm not sure what triggers this condition my only suspicion was that it may have something to do with enabling encryption on the device. On the second tablet I didn't have time to do much customization or install many apps but it ended up dying shortly after enabling encryption.
Wow. This happened to me yesterday with my 16gb from Sprint. Had come unlocked,yesterday 3 days in, died. I tried all the suggestions above to no avail.
Took it to corporate today. Now waiting on replacement.
bumming*
Hope next one is unlocked
Edit**** worked. Lol. Guess I didn't try it again today after I tried charging it last night.
About 15 to 20 seconds and she's back!!! Excellent! ! Thank you so much.
Not sure now whether to replace it.
With another.
Sent from my PC36100 using XDA Premium App

[Q] Hoping for some assistance... HD2 not charging/powering on properly

Ok, I'll try to make this short and sweet and we'll see what happens. I spent the last 2 hours scouring this forum (pretty much the Bible for the HD2) and some other places and I'm still kinda dead in the water.
Here's the situation:
I just grabbed a used HD2 in excellent cosmetic shape. It was from a pawn shop, for $100 cash, and the device would power up at the pawn shop into Windows Mobile 6.5 just long enough to see Sense starting to load, then the battery would complain (probably hadn't had a proper charge in a long time I'm suspecting), then it would go into the "Goodbye!" routine.
Fair enough. So I get it home, and they included the HD2 USB adapter/charger, and I have my own 100% working microUSB cable. I verified the charger works by attaching it to my microUSB cable and then plugging it into my current phone (a cheapy LG 900g on NET10) and it works fine, no issues for power or data connectivity.
So I unplug the cable from the LG, plug it into the HD2, and attach it to my Belkin USB hub (powered, with nothing else attached to it, no other USB devices) and after a few seconds I get the orange charging light on the HD2. Note, it's still off, I didn't turn it back on after it shut itself off. So I let it charge for a few minutes, then I realize I should probably be better off using the actual dedicated HD2 charger, so I unplug the USB end from the USB hub, the orange light obviously goes out since it's now without that source of juice, then plug it into the HTC USB charger and...
Nothing. Absolutely nothing. No orange charging light, no response when trying to power the HD2 up, absolutely nada. So now I'm frustrated. I disconnect the USB cable from the HD2, take off the back cover, remove the battery, wait about 1 minute, reinsert the battery (leaving the back cover off), attempt to power it up, no luck.
Plug the charger back in, and I can feel]/i] the tiny vibration motor just kinda "tick" ever few seconds; there's something going on in there, I'm certain. Repeat the unplug/remove battery/wait a minute/put it back together/plug it back in a few times, and then I get something:
The HD2 will vibrate and the screen will light up with the "Stick Together" graphic, for about 1/2 second. Then it's off again. Then it's on again, and off, and on, and off. It's a loop of some kind, but it's random. Sometimes the on/off happens every few seconds, sometimes it's 10, 15, 30, sometimes a full minute goes by before it'll "flash" then nothing again.
Now, the whole time this occurs, the orange charging light never ever comes back on again - it has not come on again regardless of whether I'm plugged into the USB hub or the HTC charger, it just doesn't light up anymore, so my current suspicion is that the battery itself is simply so "dead" it won't accept a charge of any kind - at least that's my current hope, as odd as that sounds. I can get a new battery, of course, it'll just take a few days to get one (ain't paying full price here in Vegas, will order something online).
I'm stumped. I check the contacts, they're fine, they were very very slightly bent but they're ok now. I don't know what else to do since it does seem like the battery could be the culprit. It'll sit here and just flash every so often - it's been plugged into the HTC charger for the past 30 minutes straight but, I'm not even seeing the flashes anymore (the past few minutes I've been typing this post).
Maybe the battery is to blame, I don't know, but I'm hoping that someone can say "Yes, that sounds like a completely toasted battery to me, get a new one" or whatever.
Any opinions? Anyone seen this particular behavior before? I do a search for "reboot loop" and what I find are people with HD2's that get stuck at the "Stick Together" screen and, well, that's not what's happening here - it shows that, for a 1/2 to 1 second on occasion, then nothing. The vibration motor kicks in when the flashes occur, as well.
It's like it wants to fire up but just doesn't have the power to do it - and since the charging circuit isn't kicking in (no orange light), well... that's my guess.
That's about it. If anyone has any advice, I'm reading.
Thanks, and have fun, always...
br0adband said:
Ok, I'll try to make this short and sweet and we'll see what happens. I spent the last 2 hours scouring this forum (pretty much the Bible for the HD2) and some other places and I'm still kinda dead in the water.
Click to expand...
Click to collapse
Do you know what short means? p joking, just next time don't make it too long)
You won't get replies if your question is too long, because they won't bother reading it .
Anyway, back to topic.
Your battery has no juice, and for some reason the HD2 automatically boots when (no juice in battery and plugged into charger) .. you need to unplug cable, remove battery, plug in cable, wait for a minute or so, insert battery .
Firstly try the above which should stop the phone trying to start,, but two other things, firstly the battery pins bend real easily, so since you've been doing a few battery pulls, keep checking them. Second, a really REALLY discharged battery may have so little juice it wont start charging , in which case you can try the 'bare wire USB Lead charging method, where you get an old mini /micro USB lead, cut end off, bare red and black ,red to + black to - on the battery, into wall charger for around a minute, back into phone, real USB lead in, and hopefully it now has enough chrge to start booting and charging properly.
Turned out to be the battery itself - went back to the pawn shop, took the battery from the one I purchased and placed it into a known working HD2 still on the shelf (another as-is item) and attached the microUSB cable and charger, no dice: same exact issue.
Took the battery from the second HD2, put it into my HD2 that I purchased, attached the microUSB cable and charger, wham bam we're cookin' with fire now.
So I paid the guy $10 to let me swap the batteries and keep it hush-hush (I'm in there all the time buying used busted stuff anyway), came home, gave it a full night's charge and so far so good. Got NexusHD2-Gingerbread V3.0 NAND by tytung on it in about 10 minutes, and it's smooth as silk so far.
I appreciate the responses, thanks.

dead

It appears dead. It's late at night so i've yet to try googling about recovery through a pc of some such, truth be told while i can flash a rom with instructions, i'm no guru or anything. It was running CM 10.2? the latest stable release for N10, think that's the one.
I was just browsing a forum, and after posting, the disply started to stutter as i scrolled up, when i stopped scrolling, the stuttering decreased, and then as i scrolled and scrolled fasster, the stuttering increased until display turned black (stoned curiosity...) and now i can't get anything out of my N10. Holding power, trying to reboot into recovery. Nothing. No lights, sounds, vibrations. None of the normal stuff.
anyone got any ideas for me to awke up to? I think that if i can't get any life out of it, then would it be a case of trying to sideload or such with ADB? as i say, i'm a complete rookie, just a couple of flashes under my belt.
Second question, i probably have the answer to, but am i right in thinking custom roms void the warranty?
edit: Plugged it into the wall a few minutes ago. It had had about 40% remaining, but when i plugged it in, i got the battery simbol on the screen (big white battery charging in center) and any time i press or hold the power button, or with volume buttons, i get nothing but the icon. I'll keep it plugged in for now and see what happens. But by the look of i assume if it can do that when plugged into the wall i sohuld hpoefully be able to connect via my computer in some manner
If by stuttering you mean blinking, this has happened to me when my N10 was on charger with a dead battery and it drew more power than what the charger could provide. When you scroll, the CPU frequency gets bumped up and the tablet consumes more power. After a while it just turned off for me (when I changed to an other app I think), when there just wasn't enough power.
So I would suggest leaving it on charge for a few hours, then try holding all buttons and see if you can get into bootloader. I've had the battery levels not display correctly on some custom ROMs, (for example I would do a reboot at 60% battery and after it reboots it only said 13%) so just charging it a bit might solve the problem.
bee55 said:
If by stuttering you mean blinking, this has happened to me when my N10 was on charger with a dead battery and it drew more power than what the charger could provide. When you scroll, the CPU frequency gets bumped up and the tablet consumes more power. After a while it just turned off for me (when I changed to an other app I think), when there just wasn't enough power.
So I would suggest leaving it on charge for a few hours, then try holding all buttons and see if you can get into bootloader. I've had the battery levels not display correctly on some custom ROMs, (for example I would do a reboot at 60% battery and after it reboots it only said 13%) so just charging it a bit might solve the problem.
Click to expand...
Click to collapse
Thanks. As of 5 minutes ago it got back to life. All battery apps showed 40 odd. Strange.
i think your battery has gone/ on its way out, exact same happened to mine, you need a pogo charger and the original wall adapter to provide enough power to switch it on. Only thing which worked for me, hope it works for you.
hellomynameistj said:
i think your battery has gone/ on its way out, exact same happened to mine, you need a pogo charger and the original wall adapter to provide enough power to switch it on. Only thing which worked for me, hope it works for you.
Click to expand...
Click to collapse
Might be the battery, might be glitchy software. Plugged it in via USB and it worked sometime later. Will be keeping an eye on it.
It will probably be fine. I thought I had a bricked N10 but turns out the battery was dead. It is fine now. THought I had a bricked N7 also, turned out the battery plug got loose, (screen would flash every 2 seconds with static on the screen) popped it open and oushed the plug in and that is fine now too.
If it continues to die around the 40-50% mark, you'll need to send it in for repairs. Make sure they don't just try replacing the USB port on it, the battery itself is the culprit.
http://forum.xda-developers.com/showthread.php?p=44068051#post44068051

[Q] n4 is completely unresponsive (dead)

So this is what happened:
the phone discharged fully and i connected it to charge. then i got a flashing red led. seeing this as a bad omen i tried to turn my device on - no luck - it wasn't responding.
i unplugged the charger and plugged it back in and again the same result, then again..... and i got a solid red light. so after a few times of messing about with it , trying out a few sources of power and such i got it charging (the battery logo appeared). The charging lasted for ~30 sec and it went black.
So after that the n4 is completely unresponsive. No flashing leds no backlight on screen, NOTHING.i tried out a few chargers and cables and beside those i used a genuine n4 charger (it's 100% working - i tried to charge another device). i left it there for the whole day to charge thinking that maaaaaby the battery ran to a complete 0 and i just need to give it time, as you probably guessed it, that did nothing.
In fact, i think the phone is not charging at all. The reason i think so is because the wall charger is emitting a faint high-pitch squeal regardless of the fact that the phone is connected (it should be squealing only when it's plugged into socket and the phone is not plugged in it)
so TL DR:
n4 is completely dead, no signs of life. The things that were tried:
a handful of chargers and cables that are 100% working on other devices
trying to boot with a combination of volume buttons pressed
holding the power button for 60 sec. while plugged in
prolonged charging (~7 hours)
verbal threatening to sell the damned thing if it's a serious problem
so that's that. i should get my tools back from a friend on monday. i'll try to take it apart, maby there's a loose connector here or there or something. Any ideas what i could try before that?
Some searching around the forums wouldn't hurt. Try this for example.
kalopop said:
Some searching around the forums wouldn't hurt. Try this for example.
Click to expand...
Click to collapse
thanks for the link, that seems to be worth a shot.... i'll be able to take the phone apart on monday, that's the earliest i will be able to try it. i was wondering if there is anything i can do until then to remedy the situation. I mean i'm really getting a kick out of my old sony erricson k300 but i kinda prefer the nexus and would prefer to fix it asap.
ok i fixed it
i used a 3v source and held the contacts manually for 5 min. that returned it to the red blinking led state and after leaving it to charge for 5 min it returned to the battery icon on screen. thanks for the info again.

Nexus 7 won't turn on

My wife's Nexus 7 suddenly won't turn on... It still had juice when she went to charge it, but the next day found it was totally dead.
I've tried different chargers, tried to get to the bootloader, opened it and unplugged the battery, hooked it up via USB to my computer, etc and nothing will get this thing to power on.
Any ideas?
Bozz5384 said:
My wife's Nexus 7 suddenly won't turn on... It still had juice when she went to charge it, but the next day found it was totally dead.
I've tried different chargers, tried to get to the bootloader, opened it and unplugged the battery, hooked it up via USB to my computer, etc and nothing will get this thing to power on.
Any ideas?
Click to expand...
Click to collapse
I mean, how long did you leave it on AC power? I know when I drain mine since coming to KitKat, it takes as long as a half an hour to respond again.
kcipopnevets said:
I mean, how long did you leave it on AC power? I know when I drain mine since coming to KitKat, it takes as long as a half an hour to respond again.
Click to expand...
Click to collapse
Sorry, it spent more than a day on the charger. Still nothing, cannot get it to respond at all.
Bozz5384 said:
Sorry, it spent more than a day on the charger. Still nothing, cannot get it to respond at all.
Click to expand...
Click to collapse
If you haven't already, try holding the power button for a while until *hopefully* the Google splash appears.
A good way to tell if the device is accepting a current is by using a charger that can verify this somehow, like with an embedded LED. One like this: http://www.verizonwireless.com/accessories/rapid-wall-charger-with-6-ft-cable-for-micro-usb/
I used this for my HTC Rezound when it still worked to make sure it was taking a charge because it would report it was charging in the OS but the charger module itself reported otherwise (the red Verizon ring didn't illuminate unless the charger was positioned a certain way in the device thus this was the only way I could supply it a charge and not hope it wasn't dead in the morning). When my Nexus 7 is drained, it draws enough voltage to get the charger to illuminate so maybe try one of these to really make sure it's still responding.
For the meanwhile, if you do decide to buy one, what was the last thing you/your wife had done? Was there root access?
U need press power for 2 min and need to be pluget into wall
Sent from my Nexus 7 using XDA Free mobile app
kcipopnevets said:
If you haven't already, try holding the power button for a while until *hopefully* the Google splash appears.
A good way to tell if the device is accepting a current is by using a charger that can verify this somehow, like with an embedded LED. One like this: http://www.verizonwireless.com/accessories/rapid-wall-charger-with-6-ft-cable-for-micro-usb/
I used this for my HTC Rezound when it still worked to make sure it was taking a charge because it would report it was charging in the OS but the charger module itself reported otherwise (the red Verizon ring didn't illuminate unless the charger was positioned a certain way in the device thus this was the only way I could supply it a charge and not hope it wasn't dead in the morning). When my Nexus 7 is drained, it draws enough voltage to get the charger to illuminate so maybe try one of these to really make sure it's still responding.
For the meanwhile, if you do decide to buy one, what was the last thing you/your wife had done? Was there root access?
Click to expand...
Click to collapse
Interesting about the charger -- don't think I have one that does that. Maybe I'll see if my VZW store has one, not sure yet.
She had just used her tablet as normal, and plugged it in like she does every other day or so -- the next morning grabbed it and went to work only to find out that it was dead. IE: not turning on.
- No root access (totally stock)
- I've tried holding the power button for up to 2 mins. - nothing
- Even tried holding the down volume and power for up to 2 mins. together - nothing
- Removed the back and unplugged the battery (plug was really tight) and left it undone for 5 mins and reconnected - nothing
- When plugging in to a USB on the computer, the computer dings like I connected something but - nothing
Perhaps I'll take it apart again and see if I can get a voltage reading on the battery with my multimeter... didn't do that before, but would be good to know if it is charged and not turning on or what.
Bozz5384 said:
Interesting about the charger -- don't think I have one that does that. Maybe I'll see if my VZW store has one, not sure yet.
She had just used her tablet as normal, and plugged it in like she does every other day or so -- the next morning grabbed it and went to work only to find out that it was dead. IE: not turning on.
- No root access (totally stock)
- I've tried holding the power button for up to 2 mins. - nothing
- Even tried holding the down volume and power for up to 2 mins. together - nothing
- Removed the back and unplugged the battery (plug was really tight) and left it undone for 5 mins and reconnected - nothing
- When plugging in to a USB on the computer, the computer dings like I connected something but - nothing
Perhaps I'll take it apart again and see if I can get a voltage reading on the battery with my multimeter... didn't do that before, but would be good to know if it is charged and not turning on or what.
Click to expand...
Click to collapse
Remove the back cover, locate the plug to the battery, disconnect plug by sliding from right to left, then replug. Should be fine after that.
player90247 said:
Remove the back cover, locate the plug to the battery, disconnect plug by sliding from right to left, then replug. Should be fine after that.
Click to expand...
Click to collapse
Thanks but I already did that. Nothing changed. If I don't get it going soon I'll be forced to buy something else as she is getting impatient.
I have the same issue.
I bought a refurbish one and it was working great for 2 days and yesterday when I tried to open it, it won't turn on anymore and I was able to browse on it 5 min before.
I tried everything but I cannot find any solution...
When I plug into a wall I cannot see the charging icon and when I plug it into my computer it will do the noise that a device is plug but nothing happen... I wonder if its the battery that is crap
pacostrano said:
I have the same issue.
I bought a refurbish one and it was working great for 2 days and yesterday when I tried to open it, it won't turn on anymore and I was able to browse on it 5 min before.
I tried everything but I cannot find any solution...
When I plug into a wall I cannot see the charging icon and when I plug it into my computer it will do the noise that a device is plug but nothing happen... I wonder if its the battery that is crap
Click to expand...
Click to collapse
I own 3 of these N7 tablets and this has been the number one issue. Sent one for repair when it was under warranty. The supplied Nexus wall charger burn out quick, and aftermarket cables last only 3 months. I've had better results using the Samsung wall charger and cable.
OP, it sounds like your wife's N7 is in APX mode. Connect it to your PC via a USB cable, and open Control Panel's devices and printers panel. If it sees an APX device, and you didn't make NVFlash blobs, your only recourse is a motherboard replacement.
exglynco said:
OP, it sounds like your wife's N7 is in APX mode. Connect it to your PC via a USB cable, and open Control Panel's devices and printers panel. If it sees an APX device, and you didn't make NVFlash blobs, your only recourse is a motherboard replacement.
Click to expand...
Click to collapse
Well, that sounds interesting. Tell me more about the APX device thing. I didn't quite understand.
new nexus 7 2012
Me0211 said:
Well, that sounds interesting. Tell me more about the APX device thing. I didn't quite understand.
Click to expand...
Click to collapse
I just got my new N7 32gb GSM 2012 in the mail today. Won't turn on at all. I'm not going to bother. Going to return it. Quite disappointed, as I didnt realized this issue (apparently with the battery) was so common. Was looking forward to flashing cyanogenmod. Poop. Might just get a samsung tab now, which I think is quite overpriced for its specs.
horsegold said:
I just got my new N7 32gb GSM 2012 in the mail today. Won't turn on at all. I'm not going to bother. Going to return it. Quite disappointed, as I didnt realized this issue (apparently with the battery) was so common. Was looking forward to flashing cyanogenmod. Poop. Might just get a samsung tab now, which I think is quite overpriced for its specs.
Click to expand...
Click to collapse
If you're seriously looking for something other than an N7 then I'd suggest you look at the LG G-Pad.
I bought one for my Dad at Christmas and was amazed by how good the screen is, and the tablet generally, for the price. The LG skin is minimal and can be changed obviously with another launcher, and the battery life is better than my N7.

Categories

Resources