Is screen totaly damaged? - Defy Q&A, Help & Troubleshooting

Hi, had my defy about 12 months and it's great but tonight i dropped it and as soon as it hit the floor the noise it made i knew that something bad had happend. The glass and phone itself isn't damaged but about a third of the screen on the right has black, blue, red and white lines going in straight lines from top to bottom and also has a 45 degree line from bottom right corner all the way to where the screen is still "good". Also if i apply preasure to the damaged part the lines flicker and I can see parts of the screen that are otherwise invisible due to the lines. Does any one know if the screen is damaged beyond repair? Or do you think I could fix it in its current state? Any help provided will be most appreciated as I would be sad to see this phone go. I have attached a picture of the screen to help better undertsand.
Bill.

Change The display .Buy from the www.etradesupply.com/ they shiping very fast and product is good

ownerovadefy said:
Hi, had my defy about 12 months and it's great but tonight i dropped it and as soon as it hit the floor the noise it made i knew that something bad had happend. The glass and phone itself isn't damaged but about a third of the screen on the right has black, blue, red and white lines going in straight lines from top to bottom and also has a 45 degree line from bottom right corner all the way to where the screen is still "good". Also if i apply preasure to the damaged part the lines flicker and I can see parts of the screen that are otherwise invisible due to the lines. Does any one know if the screen is damaged beyond repair? Or do you think I could fix it in its current state? Any help provided will be most appreciated as I would be sad to see this phone go. I have attached a picture of the screen to help better undertsand.
Bill.
Click to expand...
Click to collapse
I think-cable screen. Need to disassemble and see.

Related

SOS - Hermes works fine just that there is NO screen!

Really need help here,
My hermes suddenly decided that visuals are no longer needed.
That means the screens stays off all the time (yes even in bootloader mode).
It works, receive calls and flashes roms but in no situation can I see anything on the screen (pitch black screen).
I've got no warranty so I took it apart and checked each cable and connector - no issues were seen. I tried changing SPL-s, RUU, Roms all worked but left my tytn with that black screen.
Did anyone see this happen or has any advice?
This sucks big time :-(
No one? Oh man, I guess it's dead then :-(
Last bump before giving up and throwing it away - please?
send it to me if your gonna throw it away : - 0
I've given up on mine as well. It has white screen though. Where do I dump this thing?
If it is out of warrenty, I would take it apart as is sounds like the hardware, check the connections to the LCD. Does the backlight still work, or if you put it in strong sunlight, can you see the LCD working?
My Hermes had a white screen also. I found that if I squeeze the bottom right hand corner whilst resetting it would sometimes work. It seems there is a chip on the switch board that needs the right ammount of pressure on it. I think it was a design flaw as the herm200 and 300 are different. If applying pressure works and you are confident enough take the hermes apart and put a couple of small pieces of plastic or paper between the front buttons and the small square chip on the switch board. This worked for me.
The service guide is available if you google. Let me know if you need more info.
As for the black screen that sounds more serious sorry not seen that one.
what are you guys willing to sell your pdas for? Mine fell in a puddle and i need one for parts. The white screen might be fixable the first couple of times but then it dies off for good, the black screen i've never heard of.
So if you want to sell for a reasonably cheap price let me know, i can buy a new keypad online for $50. So around there would be nice!
i.a.wright said:
My Hermes had a white screen also. I found that if I squeeze the bottom right hand corner whilst resetting it would sometimes work. It seems there is a chip on the switch board that needs the right ammount of pressure on it. I think it was a design flaw as the herm200 and 300 are different. If applying pressure works and you are confident enough take the hermes apart and put a couple of small pieces of plastic or paper between the front buttons and the small square chip on the switch board. This worked for me.
The service guide is available if you google. Let me know if you need more info.
As for the black screen that sounds more serious sorry not seen that one.
Click to expand...
Click to collapse
I just tested this on mine and actually got some results.
mines the opposite though, it will NOT work with any pressure. I left all the screws loose for that board under the buttons, and left the LCD assemble screws out on that end and it works, But if I press the keys it whites out again and won't come back until I repeat the dis-assemble/re-assemble
I had a similar problem but this was after someone dropped mine on the floor. The screen would just be white screen, while everything worked. If I pressed the bottom right of the phone it would sometimes come on and stay on for a little while but would eventually always go to white screen.
I did manage to use the phone but had use a program called Net Control which allowed me to control the phone over WIFI with the phone screen shown on the PC. Got the phone replaced in the end by the people who dropped it.
i got the flex cable and my phone still has the white screen problem....wtf///

Cracked LCD or whitesreen?

I have read a few posts about the white screen issue and some seem to pertain to my problem and others don't. My screen is white 100% of the time from power on to power off. So I can't seen anything when it first boots or comes out of standby mode or any thing else. The only way that I can get the screen to be anything but white, is to hold it in my left hand with the keyboard slider bottom left corner of the phone pushed up against the base of my thumb muscle and my other fingers pushing on the bottom right corner or the phone on the screen slider. Sometimes if I hit it in the bottom right corner then squeeze it I can get it to work without tiring myself out from squeezing after 1 minute.
Seems to be a pressure and angle thing i think. The phone has been dropped on more than one occasion. Ten tops. Sometimes when I squeeze it i get lines from left to right, then fade to white.
If I put the phone on 65-90 degree angle from my eyes I can see a little black mark at the top of the screen under the C of HTC. That is what had me thinking that it was a cracked LCD.
Any help would be greatly appreciated. Phone is still under warranty, but would rather not be without it for the 6 -8 weeks I was told it would take, only to find out it was a cracked lcd and they won't fix it.
I believe you have to open it. Try to connect every single connection again.
I Had This
I had this problem when i dropped my Vario 2 the screen cracked and was all white, when i went on ebay and bought a new screen I took the vario 2 apart and replaced the screen BUT the ribon connector that plugs into the board was not quite in so when i re-assembled it i just got power and white screen.
There are a couple of little lugs on the ribon cable and i though that once they were butted up to the connector on the board that it was in properly. BUT the lugs actually needed to be pushed that little bit further and slide under part of the connector. BANG it worked fine.
bmaffin13 said:
I have read a few posts about the white screen issue and some seem to pertain to my problem and others don't. My screen is white 100% of the time from power on to power off. So I can't seen anything when it first boots or comes out of standby mode or any thing else. The only way that I can get the screen to be anything but white, is to hold it in my left hand with the keyboard slider bottom left corner of the phone pushed up against the base of my thumb muscle and my other fingers pushing on the bottom right corner or the phone on the screen slider. Sometimes if I hit it in the bottom right corner then squeeze it I can get it to work without tiring myself out from squeezing after 1 minute.
Seems to be a pressure and angle thing i think. The phone has been dropped on more than one occasion. Ten tops. Sometimes when I squeeze it i get lines from left to right, then fade to white.
If I put the phone on 65-90 degree angle from my eyes I can see a little black mark at the top of the screen under the C of HTC. That is what had me thinking that it was a cracked LCD.
Any help would be greatly appreciated. Phone is still under warranty, but would rather not be without it for the 6 -8 weeks I was told it would take, only to find out it was a cracked lcd and they won't fix it.
Click to expand...
Click to collapse
Either send back and keep warranty or try the several solutions posted. I myself am pretty sure I found the correct solution and I posted it in the appropriate thread.
Thanks guys, I think I'm going to try my luck with sending it in. Will probably add a link to the main whitesrceen thread so hopefully I get no hassles. Will post back When I get it back.
I had a similar problem and voided my warranty because I don't have a spare device... anyway, here is where I found my solution.. http://forum.xda-developers.com/showthread.php?t=321163
Good Luck... My phone is still working fine....

screen problem after service

i got my HD2 from service and the screen got replaced, now it's a very tiny and almost unnoticeable black dot in the top center, and when i press it i can see some pressure on the screen at the same spot. is there any possibility that there would be a wier or something behind the screen?
And do anyone know of a way to take out the screen and how i could check it out myself?
My advice would be to send it back to whoever replaced the screen and let them see to it..
It sounds like a dead / stuck pixel so they might not do anything about it as they are often a manufacturing defect - some companies allow upto a certain amount of them before replacing the screen.
Also there's not going to be a Wier behind the screen!

[Q] Vertical line after screen replacement

Had to buy a screen replacement for my Nexus 4.
After the replacement i can see one distinct vertical line to the left. It's purple on white background.
I can also see it in recovery mode, but when i take a screenshot it doesn't show on the picture.
Is this a malfunction of the new screen, or did i mess anything up?
The screen i ordered missed the frame so i had to buy a front frame seperately and glue the screen to this.
I used this guide:
http://www.youtube.com/watch?v=YSe1I0MlpLI
everything went well, except one thing; when i connected the flex cable to the frame (check @ 23:19) i removed the little blue transparent plastic sticker, i thought it was a protective sticker cause my screen was new.. (the guide also said i had to remove a sticker if it was new)
but i found out right after it was actually supposed to be there.. i sticked it back on, though i didnt take care to align it 100%,.
This was the only thing i did sloppy..
could this cause the vertical line? think i'm going to open it up again and try set it straight if the line annoys me too much, but does anyone know what the purpose of this little blue sticker is? it looks like plastic so i thought it weird that this should lie between a cable and the frame?
anyone know?
Not sure about the blue sticker but it's either a defective screen, or more likely a badly seated flex cable.
I haven't had to change a screen since my old Nokia n95. That had something similar. Though mine was a line of purple and the backlight would only come on if I squeezed the phone.
Taking the screen back off, removing and reseating the ribbon cable fixed this issue.
I'd say it's likely to be the cable because the colours are sent as rgb values.
In your case if your only getting red and blue to x row on the screen then that will appear as purple.
I'd be less likely to think that it's a screen problem because either the whole row would be black, or there would be specific pixels that would be missing an rgb and not the entire row
Sent from my Nexus 4 using xda app-developers app

[Q] Bad screen or damaged flex cable?

I just replaced the lcd / digitizer and now only see colored lines.The screen has a vertical line down the middle, usually the left side is brighter and has blue and yellow horizontal lines usually going about halfway down, the right side has pink and yellow lines. After a few seconds the colors dim and the screen ends up grey/white on the left and dark on the right with a darker border around the whole thing. When booting up there is usually a larger patch of solid color that shifts a bit before fading. I can't open it back up until tomorrow or the weekend. Does it sound more like I damaged the flex connector or received a bad screen? By doing some blind touching I can tell via audio that the touch screen is working. Any advice would be appreciated.
crossbred900 said:
I just replaced the lcd / digitizer and now only see colored lines.The screen has a vertical line down the middle, usually the left side is brighter and has blue and yellow horizontal lines usually going about halfway down, the right side has pink and yellow lines. After a few seconds the colors dim and the screen ends up grey/white on the left and dark on the right with a darker border around the whole thing. When booting up there is usually a larger patch of solid color that shifts a bit before fading. I can't open it back up until tomorrow or the weekend. Does it sound more like I damaged the flex connector or received a bad screen? By doing some blind touching I can tell via audio that the touch screen is working. Any advice would be appreciated.
Click to expand...
Click to collapse
just open the device again and check whether you have connected the display(the clamps) properly to the board... i had fixed a clamp loosely and i had the same issue (weird layers of color on screen). i opened the device again, fixed every flex cable perfectly to the board(found one fixed loose) and it worked....
I'm going to assume it was the little LCD flex cable. After removing it and plugging it back in, both the old and new screens are both completely blank.
The new cable fixed the screen issue.

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