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Screen No Response but Occasional Response HELP

Hey I have an elf the T mobile version 64/128mb , phone has been working for 8 months now all of a sudden it wont respond but the call and end call buttons work fine the 4 way navigation key only work when lets say you go into the call records by pressing the green call button. You cannot do anything besides change time, answer calls and hang up. Please Help Tried hard reset soft reset, and the phone is unlocked to all networks using the network key method.

this looks a hardware problem may be the LCD or the digitizer

Is it fixable by software or maybe opening it up to fiddle ?

It is not the LCD, it is only the digitizer (the thing that is responsible for the 'touch') I recently had the same problem, until 1 week ago I purchased a new digitizer off eBay for $15.
Do not get LCD and Digitizer, just the digitizer to save money.
If there is no cracks or damage to the screen (bad cracks, pixel damage etc) you only need a digitizer.
I have a video I made of me changing mine which I'm editing atm. I do have photos.
This is the correct response. It is not software if it started to work occassionally and then stop, this is what happened to mine. 99% it is digitizer!

Thats cool please email me link [email protected] for your video I will order one now.

http://www.google.com/search?hl=en&...nge+digitizer+htc+touch+youtube&aq=f&oq=&aqi=
See the 3rd result.

Hey I read its going to ttake 14 days for my digitizer to come , in the mean time is there a way I can bypass the touch the screen alignment page when you first boot up?

you can get www.mymobiler.com
Cheers.

Tried it but requires you to accept the installation on the phone any other ideas?

Thats weird, mine doesnt.
it will auto install.

It says on the little status box installing mymobile to the phone then it dissappears saying not connect. this message comes up everytime you try and run it.

Sorry, I ran out of brain juice.
You have to stick with this for a while than, and bear the bitter pill.
MyMobiler should be able to install onto the phone itself.
But I really wonder why this doesnt work.

Hey thanks anyway found this whiel browsing aroudn on the internet fixed the problem it aligns the screen for you http://216.139.221.18/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip

varyjam said:
Hey thanks anyway found this whiel browsing aroudn on the internet fixed the problem it aligns the screen for you http://216.139.221.18/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Click to expand...
Click to collapse
and it does auto install its the part where it asks you to accept remote.exe and you have to tap yes or no for it to run on your device, havent bypassed that yet but atleast I can just accept calls and check texts but let me know if you have a solution for the whole remote.exe thing

varyjam said:
and it does auto install its the part where it asks you to accept remote.exe and you have to tap yes or no for it to run on your device, havent bypassed that yet but atleast I can just accept calls and check texts but let me know if you have a solution for the whole remote.exe thing
Click to expand...
Click to collapse
Can you use the d-pad to do that?

Thanks you guys just come back from florida fitted the new digitizer everything works super and the digitizer i bought came with a new screen attached to it. best £7 spent lol

jeremy89632 said:
Can you use the d-pad to do that?
Click to expand...
Click to collapse
tried but d pad just initiates what ever is highlighted on the today screen

^^ A digitizer is a screen Its the touch screen part with htc logo at the bottom... right? (with a little ribbon comin out).. this IS the digitizer! (screen included).

[Q] Touch is not working

I do have HTC Touch with Windows OS 6.1. My Touch screen is not behaving perfectly. It is getting disabled and not allowing to do any thing there. Some time it starts working but touch event is not performing action at right location. Please let me know how to resolve it. Because of this it is not Syncing with My Laptop. Also let me know how can i backup my SMS and Phone book from my cell and restore then after.

You can use My Mobiler to control your device from laptop but only if ActiveSync is connected. If not, backup to your SdCard with Pim Backup, then try a hard reset to see if you have a better touch response. It's also possible your digitizer is faulty and has to be replaced.

It should most probably be a digitizer problem. I have changed them myself twice.

dorawyn said:
i guess its already been solved, but i had the same problem a few weeks ago.
actually the lower half of the screen worked well, anything upper was made its action on the bottom area, so it was hard to tap on anything but i could navigate to the calibration menu somehow - i thought that would make it work, coz i knwe at first that it must be a software problem besides a hardware thing.. so the calibration didnt worked ive made a hard reset and everything is working just like before.
i hope it can help to others..
Click to expand...
Click to collapse
buy new digitaiser

[ISSUE] Touchpad stopped working?

I'm terribly sorry if this question has been asked over and over again, but I tried to search but couldn't find a similar case. I called even ASUS's customer service and they were unable to help.
Anyway, after updating to 3.1 firmware, it seems that my touchpad has stopped working when using the dock.
- All buttons on the keyboard work perfectly
- Touchpad doesn't do anything, there is even no cursor on the screen
- I have tried factory reset and the touchpad is turned on (via fourth function button from the left)
- I tried plugging in a USB wireless mouse receiver and that works perfectly
Has anyone had the same issue and have you find a solution?

Does the dock icon appear on the bottom right?

May work if you let the battery drain but for others of us that had the issue we had to return them. Including me there are 3 people at work with one and two of us had to return for this issue. Someone else posted they knew a Fry's that had to replace the floor model 3 times. Its a very common problem and 90% of the time no fix. It appears software so eventually there may be a fix.

OK, thanks for the info. I'll try draining the battery out.
Sucks to hear that it might be unfixable because I bought the device from a different country I live in so returning it is a hassle.
However, given that the keys of the keyboard work and so does a USB mouse, I might settle with the device for a while and wait if it is fixed in the possible 3.2. update.
(Malandro: yes, the dock icon appears in the lower right corner and works otherwise perfectly OK, only the touchpad/mouse thingy is unresponsive)

Just for good measures you didn't hit the disable/enable touchpad hot key on the dock did you? Sometimes things might be simple. K.I.S.S (keep it simple stupid) method has bit me in the butt plenty of times.
Sent from my HTC Glacier using XDA App

danr238 said:
Just for good measures you didn't hit the disable/enable touchpad hot key on the dock did you? Sometimes things might be simple. K.I.S.S (keep it simple stupid) method has bit me in the butt plenty of times.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
No, I wish it were that simple. It's enabled, I've tried enabling and disabling tens of times but doesn't change anything.

ttyori said:
I'm terribly sorry if this question has been asked over and over again, but I tried to search but couldn't find a similar case. I called even ASUS's customer service and they were unable to help.
Anyway, after updating to 3.1 firmware, it seems that my touchpad has stopped working when using the dock.
- All buttons on the keyboard work perfectly
- Touchpad doesn't do anything, there is even no cursor on the screen
- I have tried factory reset and the touchpad is turned on (via fourth function button from the left)
- I tried plugging in a USB wireless mouse receiver and that works perfectly
Has anyone had the same issue and have you find a solution?
Click to expand...
Click to collapse
Seems like you gave a lot of thought, and did all the tests. I think your touch pad might be bad. It is weird because the timing coincides with your 3.1 update, but it happens. There is one final thing to test. You can place your dock on another transformer, friend or display model in store.
I suggest you try warranty replacement rather than opening the dock yourself. It is almost impossible to open the dock without leaving some traces, in my opinion. Can you return your touch pad for replacement or warranty?
Good luck.

Soft keys not working

Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!

Question
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
Hi Salvy,
Did you flash a mod or another kernel?

It's a very common problem with the Nexus 4. I've been using paranoid android pie for 6 months to work around the issue. I can confirm that it is a hardware issue and not a software problem. A quick Google search can tell you that.
Sent from my Nexus 4 using xda app-developers app

Got the same damn problem. I would normally use a smart phone for at least 18 months but the Nexus 4 only lasted 14 months. I was hoping to use it till the Nexus 6 came out but after sending it off to be fixed, using a dumb phone for 10 days and the phone came back with the same problem, I had to go buy a Nexus 5
My soft keys work in portrait but not in landscape. I enabled the 'show touches' option in developer mode and I can see the lower 4mm of the screen isn't registering any touch. Do a quick search on Google and you'll find there are loads of people out there with the same problem. The only solution is to change the screen and I haven't seen anyone manage to get it changed under warranty . I have sent it back and expect them to fleece me off £100 for a new screen.
Disappointed with the quality of the N4 but I had no choice but to get the N5 even though it is also by LG cause once you go Vanilla, you cant go back
Sent from my Nexus 5 using xda app-developers app

Check out the guide below and hopefully you can avoid replacing your nexus 4 screen or digitiser
http://www.androidpure.com/fix-nexus-4-soft-touch-buttons-keys-working/

avismiles said:
Check out the guide below and hopefully you can avoid replacing your nexus 4 screen or digitiser
http://www.androidpure.com/fix-nexus-4-soft-touch-buttons-keys-working/
Click to expand...
Click to collapse
Ok. so I have been told by the LG service centre in Mumbai that this happens when an android update doesnt get installed properly, it definately is an android update problem according to the service centre. But since i am out of warranty by @ DAYS I have to pay Rs. 5300 for no fault of mine... ****ed up!!!

I found a solution somehwere on the internet!!
I had this problem for the last day this is the solution.
Download the application: GMD Auto Hide Soft Keys ★ root
Use it, toy with it and restart your phone. And it just works.
This worked with unrooted phones aswell, as the solution said. I don't know.
Your welcome!

cnkapadia said:
Ok. so I have been told by the LG service centre in Mumbai that this happens when an android update doesnt get installed properly, it definately is an android update problem according to the service centre. But since i am out of warranty by @ DAYS I have to pay Rs. 5300 for no fault of mine... ****ed up!!!
Click to expand...
Click to collapse
I paid Rs 4700 which includes service charge, taxes etc in addition to the cost of the screen+ digitiser. The guys at service center dont have separate screen and digitiser but just both of them as single replacement. I just hoped that they could have better service centers and support, but you cant help.

Using `wm` command on phone via ADB shell to add an blank border on screen
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
I used virtual buttons for awhile, but in the end, discovered a way to do it without rooting, so long as you have the `adb` command line tool installed for development, and don't restart your phone that often:
From a command-line termal:
```
# Log into a device connected via USB.
# (Look for a tutorial on using adb, as it need some config on the phone)
adb shell
# Change the screen "overscan" using the window manager tool on the phone:
wm overscan 0,0,0,80
```
The trick is that, overscan essentially adds a buffer (black bar) on any side of the screen for positive numbers. (the screen extends "offscreen" for negative ones.) `wm --help` will show you that the accepted format of overscan is:
```
wm overscan [reset | LEFT,TOP,RIGHT,BOTTOM]
```
ie. you can either reset it to default, or set any border. In my case, I set the bottom border to 80 pixels, and that was enough to avoid the non-responsive section of the touch screen.
Of course, I assume this reset on reboot, but haven't tried yet. If it does, I'm sure someone can figure out a clever way to make it persist
Anyhow, hopefully this helps!

Found the issue and got it fixed
It worked for me. I had the same Problem and it occur when i bought new power cable. The i plugged the original blackberry micro usb cable for power up and it started working for me. Its weird but the cause of the problem is when i plugged the cheap micro USB.
Note:- this is my first update to any forum just to help people if someone has the same problem as mine.

faizalit said:
It worked for me. I had the same Problem and it occur when i bought new power cable. The i plugged the original blackberry micro usb cable for power up and it started working for me. Its weird but the cause of the problem is when i plugged the cheap micro USB.
Note:- this is my first update to any forum just to help people if someone has the same problem as mine.
Click to expand...
Click to collapse
Yes,it could be a microusb,i was in a hurry two day's ago and took one problematic microusb cable,when i put it to charge touchscreen has gone mad,it was ghost touches,slow respond,all until i turned it off,then after reboot my softkeys stopped to work,it was such for a whole day,i tried to remove batt and discharge pressing power button for 1 minute but nothing,cleared cache,uninstall app,but nothing...so i discharged it completely,took hairdryer and heated it for 45sec,and then charged overnight. In the morning soft keys worked....

This worked for me very good altought still present some softkeys bug (but just turn off the screen and turn on again and works again).
Look on google for nexus-4-navfix (gkraynov)

Appreciation
unmateria said:
This worked for me very good altought still present some softkeys bug (but just turn off the screen and turn on again and works again).
Look on google for nexus-4-navfix (gkraynov)
Click to expand...
Click to collapse
I have recently traded my NEXUS 4 and now own a Grand X Max Plus. Thank you for your help.

found solution in Chroma ROM
Hi Guys, was using CM 13 Android M, Soft keys stopped working. Tried flashed with multiple CM 13 nightly. No luck. Finally installed Chroma ROM. Over there keys are working fine.

I experienced this issue tonight and was able to fix it quickly.
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
Issue:
-Softkeys not working when located on the side of the screen closest to the charging port. Softkeys would work when the screen was rotated such that the softkeys were located on the side of the screen closest to the headphone jack.
Device:
-Nexus 4 running 5.1.1
Conditions:
-Battery was 85%-90% charged
What fixed the issue:
-Plugged the phone into a USB charger. I did not use a Nexus charger; I used a random LG charger I had laying around.
-Pressed and held the power button for 30 seconds. The phone powered off after ~10 seconds. Shortly after the phone powered off, the notification light flashed red for the remainder of the 30 seconds.
-Powered the phone back on. When the phone was finished booting up, the softkeys worked again.
What didn't work:
-Restarting the phone multiple times
-Restarting into Safe Mode
-Disabling Chrome (Settings >> Apps >> Chrome >> Disable)

[Q] Touch fail

hi guys I used to have wp7 on my hd2 and the touch screen work correctly after i install the android rom it works correctly for the first time running but when it goes to standby mod and i wanna unlock it the touch screen doesn't work and i testing a lot of rom and all of them have the same problem and it also work at the rocovery part whats your idea about my problem

vemsen said:
hi guys I used to have wp7 on my hd2 and the touch screen work correctly after i install the android rom it works correctly for the first time running but when it goes to standby mod and i wanna unlock it the touch screen doesn't work and i testing a lot of rom and all of them have the same problem and it also work at the rocovery part whats your idea about my problem
Click to expand...
Click to collapse
Your device is most likely facing the infamous end button/digitizer dilemma. Since you said it happens after waking up the device from standby (using the power button, right?). As far as I know there is no fix other than a replacement. I don't really remember which part required replacement (digitiser or buttons strip), but I'm sure the only permanent fix was a replacement (until the replacement fails, lol).

If it is just the power button, you could use another button to wake up the phone using button remapper or similar app.
Also, use softkeys for back button, since the digitiser cable runs below these two buttons.

New digitizer is way forward & they like $10USD these days
Like mentioned above you may get some use if avoid pressing buttons but if intend on keeping device for a while repair is worth while.

Mister B said:
New digitizer is way forward & they like $10USD these days
Like mentioned above you may get some use if avoid pressing buttons but if intend on keeping device for a while repair is worth while.
Click to expand...
Click to collapse
Yes, at ebay you can get a New digitizer for less than $10USD.