[HELP] The usb on my n4 won't communicate with anything, no matter what. - Nexus 4 Q&A, Help & Troubleshooting

I just transferred a movie on it two days ago. I have been on a road trip the past week and using a car adapter during that week (2.1 amp) and navigation. and navigation. Yesterday I was staying at someone else's house and kept losing signal in their house a lot and the battery went down fast. I plugged it into the way to charge like I have every night. When I went to bed I checked and it hadn't really charged at all. So I closed the location stuff that had destroyed the battery and went to bed. I woke up in the middle of the night to my phone vibrating from a reboot and it was ridiculously hot. It hadn't charged much. I used it for navigation on the way home and it charged in the car at a pretty normal speed. When I got home it won't connect to my computer.
I can't get adb to work, in the OS or recovery. Doesn't get recognized in the bootloader either. I tried multiple computers. It sometimes shows up as 'unknown device' and I uninstalled it once thinking i could re install it and it never showed up again.
I would go back to stock to try and fix it if I could, but I can't transfer anything to my phone.

studjuice said:
I just transferred a movie on it two days ago. I have been on a road trip the past week and using a car adapter during that week (2.1 amp) and navigation. and navigation. Yesterday I was staying at someone else's house and kept losing signal in their house a lot and the battery went down fast. I plugged it into the way to charge like I have every night. When I went to bed I checked and it hadn't really charged at all. So I closed the location stuff that had destroyed the battery and went to bed. I woke up in the middle of the night to my phone vibrating from a reboot and it was ridiculously hot. It hadn't charged much. I used it for navigation on the way home and it charged in the car at a pretty normal speed. When I got home it won't connect to my computer.
I can't get adb to work, in the OS or recovery. Doesn't get recognized in the bootloader either. I tried multiple computers. It sometimes shows up as 'unknown device' and I uninstalled it once thinking i could re install it and it never showed up again.
Click to expand...
Click to collapse
Same here. I am still searching for a workaround. I think it is a USB brick.

Download a ROM from XDA onto your phone and boot into recovery from the power button (assuming you have something like CM10.1 installed. I'm sure there are other apps that can boot into recovery also). Then you can wipe/flash from there and start fresh and see if the problem persists. No need for ADB here.

asawoszc said:
Download a ROM from XDA onto your phone and boot into recovery from the power button (assuming you have something like CM10.1 installed. I'm sure there are other apps that can boot into recovery also). Then you can wipe/flash from there and start fresh and see if the problem persists. No need for ADB here.
Click to expand...
Click to collapse
I installed almost every ROM and kernel there is, there's no connection via USB and the battery life is just terrible (around 6 hours until it's completely empty).

Read through some of your posts Ultraschorsch and I'm definitely in the same boat. I have airdroid to transfer files, but it's slow. I'm gonna try to go to the deodexed stock rom and kernel (but still rooted), and hope I get lucky.
I've already gone into recovery and wiped and reflashed in every combination I could think of and that hasn't helped. It's very frustrating.
I seems like it heated up so much that it destroyed the usb chip on it or something, and it wiped the info of what kind of device it's supposed to be or something. It was seriously so hot that I couldn't hold it in my hand (and that's with a case on it).

This is really a pain in the neck since we can't unroot it any more, so no RMA for us, I really hope there will be a solution to this problem. On the HTC Desire it was fixed through CWM but they need to find a workaround before. I am really a little hopeless...
I use dropbox to transfer files on my N4, I think it's faster than airdroid.

Ultraschorsch said:
This is really a pain in the neck since we can't unroot it any more, so no RMA for us, I really hope there will be a solution to this problem. On the HTC Desire it was fixed through CWM but they need to find a workaround before. I am really a little hopeless...
Click to expand...
Click to collapse
Can too! read here: http://forum.xda-developers.com/showpost.php?p=34749844&postcount=2
This is what I'm going to do and try to get an RMA tomorrow.
Also, I feel like the only solution would be to open the device. It seems like something actually broke when it overheated when this happened, so it needs to be replaced. whatever IT is.

Dude! If this works I really owe you! I'm going to try this tomorrow! Thanks in advance! :good:

If it works post back here so I (and future people with this problem) know!

So since the previous guide without usb has broken links here is what I did thanks to efrant's help:
Use BootUnlocker app from Play Market to LOCK the bootloader.
Flash this rom (odexed JOP40D - rooted)
https://docs.google.com/file/d/0B76WZ1xWiSuNSkN0Q01tdjhWdDA/edit
flash this boot image
http://forum.xda-developers.com/showpost.php?p=36534366&postcount=214
flash this recovery
http://forum.xda-developers.com/showpost.php?p=36422317&postcount=207
Remove busybox and root following the steps posted in the above boot image post:
http://forum.xda-developers.com/showpost.php?p=36534366&postcount=214

Hello,
Thanks for this tutorial, do i have to lock the bootloader first? I was thinking it was the last thing to do...
(I have to return the phone to google, so I need to restore everything)
studjuice said:
So since the previous guide without usb has broken links here is what I did thanks to efrant's help:
Use BootUnlocker app from Play Market to LOCK the bootloader.
Flash this rom (odexed JOP40D - rooted)
https://docs.google.com/file/d/0B76WZ1xWiSuNSkN0Q01tdjhWdDA/edit
flash this boot image
http://forum.xda-developers.com/showpost.php?p=36534366&postcount=214
flash this recovery
http://forum.xda-developers.com/showpost.php?p=36422317&postcount=207
Remove busybox and root following the steps posted in the above boot image post:
http://forum.xda-developers.com/showpost.php?p=36534366&postcount=214
Click to expand...
Click to collapse

Hello all,
This is my first post in here and the reason why I'm here, is that I got the exact problem as mentioned in the opening post.
I've got my N4 last thursday, so 1 week ago. It worked like a charm and since I was busy finding out all the stuff and apps, I hadn't connect it to my PC before the weekend started.
Saturday in the morning I left for a trip and I navigated to the destination, using my car charger. The phone became extremely hot but it was the first time I tried the navigation, so I tought it was 'normal'.
That day and the days after (until today) my battery drained like hell, 6 hours standby with max. 45 minutes of active usage and it is empty.
So I started looking out for a custom ROM to solve it. But I never could connect it properly to my PC. Tried different PC's and different cables. Never a proper connection, only 'usb not recognized' or no connection at all!
Luckily I couldn't connect...because now it's still in the unlocked state as when I got it.
Today I'm going to call the company where I've bought it and ask for an RMA. Only problem is...they imported it from another country since the device isn't for sale in my country (Netherlands).
I'll keep you up to date.

Related

Could be a brick, Could be hardware...

A Little History: :silly:
I have been running i9220ZCLP1...known bad kernel since whenever it was first available, April I think. Anyways, acquired that through flashing Rocketrom v5, according to the instructions provided at the time. Everything worked fine, other than contacts crashing and the wlan some times not enabling until reboot...common issues, as far as I've seen on these forums. One thing to note, is that unless the instructions at the time asked for a full wipe after flashing 5 (I'm almost certain they did not), then there has not been a full wipe performed while in this kernel.
The current issue:
The other day my phone froze on me...months after flashing and having used this kernel, waiting for something more solid to come out. After it froze...holding the power button turned it off, but the phone would not boot afterwards...to ics, to recovery, to download mode, nothing.
After some fiddling, I realized that it will charge and once it buzzes and the screen comes on showing a full battery, I can turn the phone on and it will boot...then freeze after getting past unlock screen. Or freeze and go black in download mode...didn't try recovery, wasn't interested in it at the time, but I'd imagine the same.
After removing the battery for a few days, then plugging it in til full charge notification, I was able to get it to boot again, where it froze at the boot screen, but went dark. After one more full charge...oddly, like a minute later, it booted to ICS fine and worked for 24 hours or so.
Now:
With a mind to flashing away from the bad kernel, I restarted the phone tonight from the menu in ics... it booted fine, so I left it plugged in to get a full charge and came back to a phone, screen still on, that shows same battery % as when I left it. And I'm back to where I started with this problem, powered off after holding power button a few seconds and now nothing.
Waiting for a full charge again, to see what happens...I'm guessing/hoping I'll be able to get it to boot again, with some more fiddling...
My question is whether this sounds like it's hardware (battery etc) or software (bad kernel etc) that is causing the problem.
If I can get it into download mode...plugged in, obviously, should I try OdinPC to a safe kernel?
Thoughts would be awesome. :fingers-crossed:
How about flashing stock GB via pc odin first and getting safe?
apurvapatel said:
How about flashing stock GB via pc odin first and getting safe?
Click to expand...
Click to collapse
+1 I've read a few people on ICS having charging/battery related issues over time. Worth seeing if it still happens on a gb kernel.
Sent from my GT-N7000 using xda premium
apurvapatel said:
How about flashing stock GB via pc odin first and getting safe?
Click to expand...
Click to collapse
OK, that's one vote for flash if I can get it running again. Thx, glad you read my post.
SpyderTracks said:
+1 I've read a few people on ICS having charging/battery related issues over time. Worth seeing if it still happens on a gb kernel.
Click to expand...
Click to collapse
Hmm, but how to get there...GB and all.
So now the vote is software. Any idea why this would happen much much later? No battery issues at all, just suddenly.
Maybe I'll buy a battery.
nebreprah said:
Hmm, but how to get there...GB and all.
Click to expand...
Click to collapse
A little searching would show you DrKentan's guide @ http://forum.xda-developers.com/showthread.php?t=1424997

HTC T Mobile MT4G Needs help

MMMMMMMMMMMTTTTTTTTTTTTTTTTTTTTTTTTTTTT444444444444444444444444444444444444GGGGGGGGGGGGGGGGGGGGGGGGG
http://forum.xda-developers.com/images/icons/icon5.gif
OK, so here is where my T Mobile MT4G is at:
Had the phone since November 2010. Sole user. Never dropped, or wet.
S=ON.
I purchased a new battery last month as thought this may have been part of the problem.
Phone started acting weirdly, apps freezing, pone freezing, not working correctly and rebooting out of nowhere.
Decided to attempt reset, full factory reset. Could not do so via the phone or via the vol down power on method either.
After a few weeks of negotiating, because the phone is out of warranty, HTC customer service (Thanks guys!) gave me the PD15IMG file. I loaded it onto a formatted SD card.
Uchecked FASTBOOT.
I was able to use the battery out, re-install battery, vol down and power button to allow the new ROM to load from the SD card, which it seems to do, that is, all files, but the first TP file which is "bypassed".
Then when asked to hit the power button to reboot, the screen freezes on the T Mobile MY screen.
If after say 20 minutes, I remove the battery to reboot, doing it this way instead, all apps and previous settings are still in place and the phone is still more or less inoperative. The new ROM is not installed. Go figure.
Messages from various apps keep popping up indicating that Andriod app this or that is not functioning correctly.
I never dropped the phone or got it wet. It looks great, only does not work correctly.
I suspect part of the problem may be apps (guilty as charged for having too many apps) that may be conflicting and I can not even manually delete the apps as they constantly reappear, no matter what. Tried this many times.
This has happened repeatedly. For well over a month.
I can not factory reset from within the phone either (Phone and SD Card > Factory reset).
The factory reset seems to take place yet the phone when and if it reboots only reboots to the most previous state, it certainly is not reset.
I downloaded the full wipe software (FULL_WIPE_1.5_EXT4_DS), and am unsure how to use it.
I am tired.
Here's my proposition:
Am willing to send the phone to anyone who thinks he or she can get it working. I'm a 64 year old guy and will offer up to $50.00 if the phone can be returned to a fully functioning default state in whatever rom you choose. I will pay return shipping cost (via USPS) too. I know this is not much, but I am fearing the phone may be fried, or not!
Personally I am looking for a non app rom, like virtuous unity 2.2, (with S=OFF, naturally) and will settle for the HTC rom of PD15IMG (S=ON) at the very least.
I have spent too many hours on this and my son also has spent many hours attempting to get the phone working in the pristine state.
Any thoughts on this will be greatly appreciated.
Cordially,
Robert
I'll gladly help you out for free man!
Sent from my Toasted Marshmallow using Tapatalk 2
...Awesome... said:
I'll gladly help you out for free man!
Sent from my Toasted Marshmallow using Tapatalk 2
Click to expand...
Click to collapse
I was thinking the same thing, but I don't have a computer right now & ain't sure if I could do it without 1. But that's another reason why u are awesome! And I'm very serious, that speaks volumes about your character...
Sent from my Dark JellyBellyG1 using xda premium
Old dude you have no idea how lucky you are... Awesome is a very good DEV and offering to do it for free is well Awesome lol
If I were the OP I'd ask Awesome to sign the back cover! :laugh:

[Q] N4 USB stopped working yesterday

I have always been able to find an answer to the problems I've encountered, but this one has me stumped. I have owned and rooted and tinkered and broken and fixed every nexus phone, all because of the help I can find here. So first off, thanks for all the years.
My new problem. Yesterday morning I plugged in my Nexus 4 like I always do, and tinkered with my music folder (added and removed a few tracks, like always) and then drove to work happily listening to my music. When I got home late last night, I popped onto AP and read about a new play store apk, 4.1.10 and installed it (just like I always do when I can grab it sooner than OTA). That is the ONLY change to my phone from yesterday to today. When I plug my phone in to my computer today, I get the "windows doesn't recognize this device" message. So, I do the usual, I fire up the SDK Manager, update all the required bits of the SDK, pop into a device manager, find the unrecognized device, update driver and point it the google/usb_driver folder because that's what has always worked when running into this quirk. So today, nothing happens. Phone still isn't seen by Windows. I have the luxury of 3 computers (one of which is Ubuntu) and a laptop to test on, and all 4 say the same thing today. All 4 have also always worked without issue. I have a Nexus 7 as well, and it has no problems across the 4 computers, but I have not updated the Play Store on the N7 (and now I'm concerned if I do this will happen).
So I start searching to see what others are saying, and I've found that many people have *just* run into this problem (across various forums etc.). I also notice that on my N4, even though USB debugging is enabled, it's not working (as in the jelly bean icon in the notification bar doesn't even show up now). And switching between MTP and PTP makes no difference either. I've uninstalled the unrecognized device and hoped windows would find it on it's own again, but nothing. I cannot access the phone via ADB (or communicate via fastboot) and literally have no way to see the phone. I wouldn't call myself an expert by any means, but I have always been able to get through manual rooting, custom ROMS, flashing radios and bootloaders on every phone in the past. What am I missing here? Is it possible that the latest play store update has somehow "broken" the USB function? I use bigxie's JDQ39 odexed ROM, and so do many of my friends (I'm the guy they come to), and not had an issue until today. Does anybody out there have any idea why this happening? And to so many people within the past few days? Also, when I try to revert to the 4.1.6 version of the Play Store, it will not allow me to install a previous version. Since that's the only thing I can attribute this change to, who can tell me how to do that?
I appreciate anyone who digs into this, and if there's any info I can provide to help you help me, just let me know!
Edit: Used TB to uninstall the play store and reinstall 4.1.6, unfortunately no change.
I`m pretty sure it`s your cable....It happened to me the 2 months after purchase! Probably if you plug it in a wall ac charger it will say USB charging instead of AC! That`s what happened to me. I`m using my good old G2X usb cable and no more problems like this
BigDig said:
I`m pretty sure it`s your cable....It happened to me the 2 months after purchase! Probably if you plug it in a wall ac charger it will say USB charging instead of AC! That`s what happened to me. I`m using my good old G2X usb cable and no more problems like this
Click to expand...
Click to collapse
The same cable works fine with with my Galaxy Nexus as well as my Nexus 7. Also I use different cables across different computers with the same working result with multiple devices, except the N4 of course
Ankst said:
The same cable works fine with with my Galaxy Nexus as well as my Nexus 7. Also I use different cables across different computers with the same working result with multiple devices, except the N4 of course
Click to expand...
Click to collapse
Try a different cable and see what happens! It won`t hurt...
BigDig said:
Try a different cable and see what happens! It won`t hurt...
Click to expand...
Click to collapse
Ok ok, I tried it, no luck. I'm starting to wonder if a windows update could have done this. It just makes no sense that other phones/tablets work with the same driver and this was working fine yesterday. Windows definitely sees the phone, but regardless of what signed or unsigned ADB/composite driver I try, it still has a yellow exclamation mark. But when I plug in the N7, no problem at all. There are many ways to get data to my device, so at the end of the day it isn't the end of the world, but it still frustrates me. I just purchased a second N4, still sealed in the box as a gift for the wife, so my only concern now is being able to unlock the bootloader on that phone so I can throw a rooted ROM on it. If I can't see that device, then I have issue. But I suppose since it'll be new out of the box, should that happen, I can turn to the Goog for support on that one. I'm just positive that there's somebody here smart enough to figure out why this has happened I've seen more complicated issues resolved.
Ankst said:
Ok ok, I tried it, no luck. I'm starting to wonder if a windows update could have done this. It just makes no sense that other phones/tablets work with the same driver and this was working fine yesterday. Windows definitely sees the phone, but regardless of what signed or unsigned ADB/composite driver I try, it still has a yellow exclamation mark. But when I plug in the N7, no problem at all. There are many ways to get data to my device, so at the end of the day it isn't the end of the world, but it still frustrates me. I just purchased a second N4, still sealed in the box as a gift for the wife, so my only concern now is being able to unlock the bootloader on that phone so I can throw a rooted ROM on it. If I can't see that device, then I have issue. But I suppose since it'll be new out of the box, should that happen, I can turn to the Goog for support on that one. I'm just positive that there's somebody here smart enough to figure out why this has happened I've seen more complicated issues resolved.
Click to expand...
Click to collapse
I would have tried to flash another kernel if I were you to see if the problem persists
When I connect my N4 to my PC, it shows up in device manager as as a portable device and mtp works fine. Checking the driver version shows that it is using WMP drivers. When I turn on usb debugging, that connection gets added as other devices in device manager with a yellow exclamation point. My device is detected since it will pull the serial number in a command prompt. I haven't tried anything thru adb yet, but for accessing your folders on storage, that would be the mtp as portable device connection anyways. The key thing is making sure that you are getting that connection and using the WMP drivers, not the Android usb drivers.
Sent from my Nexus 4 using Tapatalk 4 Beta
Ankst said:
I have always been able to find an answer to the problems I've encountered, but this one has me stumped. I have owned and rooted and tinkered and broken and fixed every nexus phone, all because of the help I can find here. So first off, thanks for all the years.
My new problem. Yesterday morning I plugged in my Nexus 4 like I always do, and tinkered with my music folder (added and removed a few tracks, like always) and then drove to work happily listening to my music. When I got home late last night, I popped onto AP and read about a new play store apk, 4.1.10 and installed it (just like I always do when I can grab it sooner than OTA). That is the ONLY change to my phone from yesterday to today. When I plug my phone in to my computer today, I get the "windows doesn't recognize this device" message. So, I do the usual, I fire up the SDK Manager, update all the required bits of the SDK, pop into a device manager, find the unrecognized device, update driver and point it the google/usb_driver folder because that's what has always worked when running into this quirk. So today, nothing happens. Phone still isn't seen by Windows. I have the luxury of 3 computers (one of which is Ubuntu) and a laptop to test on, and all 4 say the same thing today. All 4 have also always worked without issue. I have a Nexus 7 as well, and it has no problems across the 4 computers, but I have not updated the Play Store on the N7 (and now I'm concerned if I do this will happen).
So I start searching to see what others are saying, and I've found that many people have *just* run into this problem (across various forums etc.). I also notice that on my N4, even though USB debugging is enabled, it's not working (as in the jelly bean icon in the notification bar doesn't even show up now). And switching between MTP and PTP makes no difference either. I've uninstalled the unrecognized device and hoped windows would find it on it's own again, but nothing. I cannot access the phone via ADB (or communicate via fastboot) and literally have no way to see the phone. I wouldn't call myself an expert by any means, but I have always been able to get through manual rooting, custom ROMS, flashing radios and bootloaders on every phone in the past. What am I missing here? Is it possible that the latest play store update has somehow "broken" the USB function? I use bigxie's JDQ39 odexed ROM, and so do many of my friends (I'm the guy they come to), and not had an issue until today. Does anybody out there have any idea why this happening? And to so many people within the past few days? Also, when I try to revert to the 4.1.6 version of the Play Store, it will not allow me to install a previous version. Since that's the only thing I can attribute this change to, who can tell me how to do that?
I appreciate anyone who digs into this, and if there's any info I can provide to help you help me, just let me know!
Edit: Used TB to uninstall the play store and reinstall 4.1.6, unfortunately no change.
Click to expand...
Click to collapse
My situation is exactly like yours, for two PCs that used to recognize my N4. I tried another N4 that is stock and not rooted, and to my frustration it connected perfectly (MTP, adb, Fast boot). Something has corrupted our phones. Another symptom I have is I can only charge at USB rate with ac chargers that used to charge at ac rate. All this occurred around the 15th of May, when Google pushed the play store update. I haven't tried unrooting yet. I'm hesitant to get to bold on experimentation because I can't flash the phone with the PC anymore.
LG-E960, Tapatalk b4
tyea said:
My situation is exactly like yours, for two PCs that used to recognize my N4. I tried another N4 that is stock and not rooted, and to my frustration it connected perfectly (MTP, adb, Fast boot). Something has corrupted our phones. Another symptom I have is I can only charge at USB rate with ac chargers that used to charge at ac rate. All this occurred around the 15th of May, when Google pushed the play store update. I haven't tried unrooting yet. I'm hesitant to get to bold on experimentation because I can't flash the phone with the PC anymore.
LG-E960, Tapatalk b4
Click to expand...
Click to collapse
I knew I wasn't crazy! I understand your apprehension for experimentation, I sorta feel the same way. However, I've put some ROMs in some online storage and already put them on my device so I'm going to take the leap and hope I don't do any permanent damage. I've already overwritten my existing ROM more than once to see if it would correct it. So I have a different devs stock rooted ROM to try and a copy of CM 10.1 R3, I'll run those today and see if the suggestion of changing the kernel has any impact. I know there's a solution to this!
Ive tried multiple roms and kernels and nothing has helped. I just unrooted and no change. I think the usb firmware is corrupted, but don't know how to diagnose this. I even tried flashing different modems through the recovery (.27, .54, back to .48) and no change. I give up for now
LG-E960, Tapatalk b4
Ankst said:
I knew I wasn't crazy! I understand your apprehension for experimentation, I sorta feel the same way. However, I've put some ROMs in some online storage and already put them on my device so I'm going to take the leap and hope I don't do any permanent damage. I've already overwritten my existing ROM more than once to see if it would correct it. So I have a different devs stock rooted ROM to try and a copy of CM 10.1 R3, I'll run those today and see if the suggestion of changing the kernel has any impact. I know there's a solution to this!
Click to expand...
Click to collapse
Ok, so here's my progress, and ultimately my conclusion. I just wiped and tried another stock rooted rom by teshxx, it wouldn't even boot. So, CM was my last hope. Again, wiped and installed CM 10.1 RC3 , flashed gapps, and it booted up. There was still some issue with some of the google services, but fixed easily enough by uninstalling them and reinstalling them from the play store. When I plug it into a computer, I *still* have the "usb device not recognized" error in windows. And usb debugging still doesn't activate even though it definitely sees usb as the connection by looking at the battery settings. I realize that charging through usb is a different voltage etc. and why it knows has no relation to usb debugging reacting to the usb cable. That being said, I have to conclude that by some freak of nature, the data path through the usb port on the phone has stopped working. Perhaps a power spike? Maybe there is a god and he hates me? I don't know, but seeing as CM would have rewritten the kernel as well, this is about as far as I'm willing to go to try to diagnose this. Now since I can't use a computer to re-lock the bootloader, I'm stuck with a busted usb port. The phone is clearly within a warranty time frame, with the exception that I unlocked the bootloader and voided that upon purchase. I guess my advice to anyone reading this, wait one year and one day before you bother, so should a hardware failure like this happen to you, you can have it replaced.
Out.
tyea said:
Ive tried multiple roms and kernels and nothing has helped. I just unrooted and no change. I think the usb firmware is corrupted, but don't know how to diagnose this. I even tried flashing different modems through the recovery (.27, .54, back to .48) and no change. I give up for now
LG-E960, Tapatalk b4
Click to expand...
Click to collapse
Same here, see final post

Need some help!

Good day,
I've been running a GT-I9505 ROM on my i337m for a couple of months and it had been working great. Then randomly one day I started getting an MHL wakelock that wouldn't let my device sleep at all. I reflashed the ROM and I still had this issue, I also noticed that my device wouldn't recognize being plugged in, and would charge extremely slow. I decided to flash my carriers stock ROM (Rogers on MG1) in ODIN. Its back running the stock ROM but I cant turn wireless on (Which happened last time I flashed back to stock briefly), it still won't recognize a charging cable and Knox is giving me the old "An application is attempting to do something I don't like blah blah blah."
Can someone point me in the right direction?
Just some added information, The phone know when its plugged in when its powered off, I'll get the big grey battery icon.
- Did a second flash of the stock firmware and WIFI now works.
I'm just guessing but I think I'd try a different usb cable.
jd1639 said:
I'm just guessing but I think I'd try a different usb cable.
Click to expand...
Click to collapse
Naa, Cable works fine.
all unusual for sure--no real answer
but over the years if I could not find a solution I wiped all including system 3x
format both sdcards, the external one outside of phone
seems like a pita--s, but doing that and thena reflashing your stock firmware with odin seems like the only way to get back to the beginning
things sometimes hang on the cards and mess with things on phone
just mho since I have no other for sure answers--
of course don't forget to bu your important/personal files from cards
rugmankc said:
all unusual for sure--no real answer
but over the years if I could not find a solution I wiped all including system 3x
format both sdcards, the external one outside of phone
seems like a pita--s, but doing that and thena reflashing your stock firmware with odin seems like the only way to get back to the beginning
things sometimes hang on the cards and mess with things on phone
just mho since I have no other for sure answers--
of course don't forget to bu your important/personal files from cards
Click to expand...
Click to collapse
Yeah, pretty much what I'm doing. Just trying this and that. It sure is a strange one. Just as long as wireless is working and it reads Samsung Official with zero custom downloads I won't panic that much.
Good luck on it--not sure what else to suggest--
rugmankc said:
Good luck on it--not sure what else to suggest--
Click to expand...
Click to collapse
Just for some closure I made sure everything was back to stock and the flash counter was zeroed and sent it into Samsung. I just got it back today and its fixed. I'm not exactly sure what they replaced they just said "Replaced and minor component."
jsr84 said:
Just for some closure I made sure everything was back to stock and the flash counter was zeroed and sent it into Samsung. I just got it back today and its fixed. I'm not exactly sure what they replaced they just said "Replaced and minor component."
Click to expand...
Click to collapse
:good:

leeco pro 3 x727 shuts down after few minutes

This happens only when I install any custom rom...the phone works fine with x720 5.8.018s version...anything apart from that device will shut down every 2-3 minutes ...very strange behaviour ...any one has any idea ?
any custom rom , android 6 or 7 , AOSP or stock based, it will boot fine and after initial setup , it will work for 3-4 minutes and then suddenly device shuts down. .. when i boot it up again , same thing happens, in one minute shuts down.
if i flash 5.8.018s stock rom , everything works fine....and it doesnt shut down...
After device bugs, my phone finally was restored into x720 stock ROM (i have x720). On boot it worked below 1 minute and reboots. I had to do clean data. Also booting x720 ROM into x727 is not too good idea. Maybe you should try to do more wipes?
marik1 said:
After device bugs, my phone finally was restored into x720 stock ROM (i have x720). On boot it worked below 1 minute and reboots. I had to do clean data. Also booting x720 ROM into x727 is not too good idea. Maybe you should try to do more wipes?
Click to expand...
Click to collapse
I did all the wipes i could , cleaned all kinds of data... it was US version 5.8.018s originally and i tried to flash Omni ROm first , and other ROMS , all had same issues, so i thought going back to the stock US rom , but since US version of 018s is not available anywhere, i went to chinese version , and it works perfectly , no reboot/shutdown...... I have used number of phones and installed 100s of ROMS , i have never faced soemthing like this...i hve even used leeco pro 3 before, with all custom roms and no problems.
Manan79 said:
I did all the wipes i could , cleaned all kinds of data... it was US version 5.8.018s originally and i tried to flash Omni ROm first , and other ROMS , all had same issues, so i thought going back to the stock US rom , but since US version of 018s is not available anywhere, i went to chinese version , and it works perfectly , no reboot/shutdown...... I have used number of phones and installed 100s of ROMS , i have never faced soemthing like this...i hve even used leeco pro 3 before, with all custom roms and no problems.
Click to expand...
Click to collapse
Ok update...i downloaded x720 021S and 023S and updated using in build update option..(local update) , and it worked, 23S is working without any shut down...so i guess, it is problem only with roms flashed thru TWRP
Manan79 said:
Ok update...i downloaded x720 021S and 023S and updated using in build update option..(local update) , and it worked, 23S is working without any shut down...so i guess, it is problem only with roms flashed thru TWRP
Click to expand...
Click to collapse
Usefull information, thank you very much.
Nearly the same problem here: My X720 is only rebooting sometimes, but more often switching off directly (vibrates one time and switches off). While the phone is in that status, the battery is discharging. I can only reboot the phone by holding the power button for about 10sec or to TWRP. Two times I was rebooting the phone and some (not all) settings were restored to default - reflashed the rom... Another time rebooting the phone it hangs in the booting display, did not get it booted completely again - reflashed the rom.... Very strange behaviour and don't know why this happens.
But for about the last month, the phone is only switching off and I can reboot and use it for an unspecific time.
That all happens with several ROMs - currently I'm on ResurrectionRemix 5.8.5. This is the most stable custom rom I have tested, but anyways the phone switches off in irregular periods. Sometimes the phone is about a day alive, sometimes only a few hours, sometimes below an hour. When I'm playing HQ games I think the phones switches off much faster, but not sure.
I'm also not sure - I do not have used the stock rom really long after I get this phone (was CN 5.8.018s I think) - but my feeling is, that the phone was definetely more stable with the stock rom.
Now after finding this thread, I will give the stock rom another try. Would you be so kind as to describe the process of going to the stock 023S a bit more in detail? First flashing the 5.9.021S for the x720 ROM throught TWRP and after that using the build in update option (rename file to update.zip into root folder)?
Thanks!
peed_neslo said:
Usefull information, thank you very much.
Nearly the same problem here: My X720 is only rebooting sometimes, but more often switching off directly (vibrates one time and switches off). While the phone is in that status, the battery is discharging. I can only reboot the phone by holding the power button for about 10sec or to TWRP. Two times I was rebooting the phone and some (not all) settings were restored to default - reflashed the rom... Another time rebooting the phone it hangs in the booting display, did not get it booted completely again - reflashed the rom.... Very strange behaviour and don't know why this happens.
But for about the last month, the phone is only switching off and I can reboot and use it for an unspecific time.
That all happens with several ROMs - currently I'm on ResurrectionRemix 5.8.5. This is the most stable custom rom I have tested, but anyways the phone switches off in irregular periods. Sometimes the phone is about a day alive, sometimes only a few hours, sometimes below an hour. When I'm playing HQ games I think the phones switches off much faster, but not sure.
I'm also not sure - I do not have used the stock rom really long after I get this phone (was CN 5.8.018s I think) - but my feeling is, that the phone was definetely more stable with the stock rom.
Now after finding this thread, I will give the stock rom another try. Would you be so kind as to describe the process of going to the stock 023S a bit more in detail? First flashing the 5.9.021S for the x720 ROM throught TWRP and after that using the build in update option (rename file to update.zip into root folder)?
Thanks!
Click to expand...
Click to collapse
On my equipment too !!
Andresdsr said:
On my equipment too !!
Click to expand...
Click to collapse
You do not flash a 21s update twrp that may brick you.
You have to go stock and flash with stock recovery.
Their threads already on this.
Sent from my LEX727 using xda premium
mchlbenner said:
You do not flash a 21s update twrp that may brick you.
You have to go stock and flash with stock recovery.
Their threads already on this.
Sent from my LEX727 using xda premium
Click to expand...
Click to collapse
it was the same with the ROM that came from the factory.
I experienced 21s and 23s beta Tars, 23s original Chinese...
Andresdsr said:
it was the same with the ROM that came from the factory.
I experienced 21s and 23s beta Tars, 23s original Chinese...
Click to expand...
Click to collapse
Does anyone completely solved the shutting down issue on x720? I remember the same issue with the stock rom when i was getting the phone (5.8.018). but this rom could have been a shop rom, cant remember.
For me it seems that the issue happens more often whenever the phone uses more performance. Playing HQ games let the phone shut down after about 1-3min. doing nothing on the phone, it remains for about a day. Weird behaviour... will try to flash the stock recovery via fastboot and then a stock rom (no shop rom). hopefully it will improve the behaviour or even better solving the issue.
Sounds like a hardware issue. As for me, I have a couple of screen issues--I usually have my LeEco Pro3 Elite connected to a charger, and I sometimes don't use it for long stretches of time (say, 8 hours) because I have another phone as well. Once in a while, during those times the screen refuses to turn on. Sometimes the fingerprint scanner wakes it up, other times I have to straight up reboot the phone using the power button (I have to keep it pressed for two whole minutes for it to wake up the phone). Pretty annoying, dunno why it's happening. Could be a loose screen cable.
Now, if your phone is shutting down every few minutes no matter what, it could be a battery issue. I say this because I had a similar issue with an old iPod Color from 2005. The iPod would shut off every few minutes even when plugged into a charger. I changed the battery and it stopped shutting down.
Hopefully it's not a motherboard issue because replacing a phone's motherboard is never easy.
For me it seems that the issue happens more often whenever the phone uses more performance. Playing HQ games let the phone shut down after about 1-3min. doing nothing on the phone, it remains for about a day. Weird behaviour... will try to flash the stock recovery via fastboot and then a stock rom (no shop rom). hopefully it will improve the behaviour or even better solving the issue.
Click to expand...
Click to collapse
I don't think gameplay should affect the phone negatively at all. Especially a phone with a Snapdragon 821, a 14nm processor with efficient cores, for crying out loud. I play Fate Grand Order, a pretty intense 2D online game with 1080p graphics for 5 hours straight on my LeEco Pro3 Elite (Snapdragon 820) without it heating up at all.
Again, seems like a hardware issue because no phone with a Snapdragon 821 or 820 should be doing that. Especially while gaming.
sk8223 said:
Sounds like a hardware issue. As for me, I have a couple of screen issues--I usually have my LeEco Pro3 Elite connected to a charger, and I sometimes don't use it for long stretches of time (say, 8 hours) because I have another phone as well. Once in a while, during those times the screen refuses to turn on. Sometimes the fingerprint scanner wakes it up, other times I have to straight up reboot the phone using the power button (I have to keep it pressed for two whole minutes for it to wake up the phone). Pretty annoying, dunno why it's happening. Could be a loose screen cable.
Now, if your phone is shutting down every few minutes no matter what, it could be a battery issue. I say this because I had a similar issue with an old iPod Color from 2005. The iPod would shut off every few minutes even when plugged into a charger. I changed the battery and it stopped shutting down.
Hopefully it's not a motherboard issue because replacing a phone's motherboard is never easy.
I don't think gameplay should affect the phone negatively at all. Especially a phone with a Snapdragon 821, a 14nm processor with efficient cores, for crying out loud. I play Fate Grand Order, a pretty intense 2D online game with 1080p graphics for 5 hours straight on my LeEco Pro3 Elite (Snapdragon 820) without it heating up at all.
Again, seems like a hardware issue because no phone with a Snapdragon 821 or 820 should be doing that. Especially while gaming.
Click to expand...
Click to collapse
Thanks for the information.
Could be possible... If I'm shaking the phone like a cocktail-mixer, it feels something loose inside it and this could be the battery of course which could be not fixed correctly. But I am sure, that this issue has also something to do what is happening on the phone currently. Sometimes I am going to bed and the phone does not move for 8hrs, it simply lays on the table. In the morning, it is shutted down. Need to hold the power button for about 10sec to restart the phone (usually hold 2sec to power on). Sometimes (not really often) it warm-starts automatically.
I think this could be also a memory issue or internal storage. Yesterday I was playing a game (Bowling by Jason Belmonte) and after 3min, the phone hung up, display remains on, no reaction on pressing the hardware buttons, waiting 5min... nothing happens. So I pressed the power button 10sec, phone seems to reboot normally, but it take a bit more time in my oppinion. Now after entering the pin, some phone configurations were resetted to default, but not all. Playing this came, it sometimes happened, that the phone switches off (with one vibration). Rebooting with a 10sec press and it runs again normally. This time phone hung up and some configurations were resetted to default. WTF?
Today I have played Hmmsim 2. Phone hung up again, pressing the power button 10sec, phone begins to reboot, but rebooting never finished (waiting for about 1-2hrs). Long Press power button (10sec) to try to reboot again - same behaviour, never ending ROM loading screen. Wiped to factory via TWRP and the phone reboots again, but all configurations lost, like freshly installed rom. OK, whatever, using the google backup for apps and so on... when installing the apps in the background, the phone reboots about 3-4 times, app installations not finished. Cancelled and shutting the phone down to TWRP, where I am now...
What I will try to say is, that whenever the storage or memory is used to much or something like that, the phone begins with that behaviour.
And now I am thining about what to try next. I think I will try to flash the stock recovery via TOOL ALL IN ONE then flashing a stock rom like 5.9.023S.
I am still not sure of a hardware issue...
peed_neslo said:
I am still not sure of a hardware issue...
Click to expand...
Click to collapse
The easiest way to tell is if the issues were occurring before you flashed TWRP. Were they? This is why you always wait a couple of months before modding your device. Otherwise you'll be stuck in a loop of doubts. By this I mean you'll be convinced that the issue has to do with your custom ROM or kernel rather than your device's hardware, but you have no way of knowing for sure because you never used the phone enough on stock firmware.
I was like you... my unmodified Zenfone 3 had a screen flicker issue and a headphone jack issue that I was convinced was a Nougat problem. I upgraded from Marshmallow to Nougat immediately after getting the phone. After a lot of research and posting threads on the Zenfone forums, I realized I had a hardware issue on my hands. The screen had to be replaced for the flickering to stop, and the headphone jack had been gimped to 0.3v by ASUS for some reason. I quickly sold the phone and got my LeEco.
Here's a thread I made on XDA about my screen flickering issue. It's a hardware issue: https://forum.xda-developers.com/zenfone-3/help/ze552kl-screen-flickering-lowest-t3660643
I've learned some important things from that experience: it's easy for your brain to trick you into thinking you've got an easy-to-solve software issue on your hands, when in reality you've got a hardware issue. You need to start making arrangements for a replacement device and get video evidence of your problems to show to the seller ASAP. Because that behaviour isn't normal. Now I hope you do have a software issue on your hands that the stock firmware will solve, but who knows. Be prepared for anything.
sk8223 said:
The easiest way to tell is if the issues were occurring before you flashed TWRP. Were they? This is why you always wait a couple of months before modding your device. Otherwise you'll be stuck in a loop of doubts. By this I mean you'll be convinced that the issue has to do with your custom ROM or kernel rather than your device's hardware, but you have no way of knowing for sure because you never used the phone enough on stock firmware.
I was like you... my unmodified Zenfone 3 had a screen flicker issue and a headphone jack issue that I was convinced was a Nougat problem. I upgraded from Marshmallow to Nougat immediately after getting the phone. After a lot of research and posting threads on the Zenfone forums, I realized I had a hardware issue on my hands. The screen had to be replaced for the flickering to stop, and the headphone jack had been gimped to 0.3v by ASUS for some reason. I quickly sold the phone and got my LeEco.
Here's a thread I made on XDA about my screen flickering issue. It's a hardware issue: https://forum.xda-developers.com/zenfone-3/help/ze552kl-screen-flickering-lowest-t3660643
I've learned some important things from that experience: it's easy for your brain to trick you into thinking you've got an easy-to-solve software issue on your hands, when in reality you've got a hardware issue. You need to start making arrangements for a replacement device and get video evidence of your problems to show to the seller ASAP. Because that behaviour isn't normal. Now I hope you do have a software issue on your hands that the stock firmware will solve, but who knows. Be prepared for anything.
Click to expand...
Click to collapse
Thank you very much!
I am sure that the phone was doing the same on stock rom, but maybe fewer times. I have flashed a stock based rom now (Turbos mini 5.9.023s) and the issue still exists, but now the phone reboots normally more often than going into edl mode (emergency mode). I have found an old thread here on XDA and the issues described there sounds nearly the same. Finally the user in this thread also had hardware issue.
I believe also in a hardware issue, but I am still not sure. If I am looking to other threads regarding similar problems, there is always some regularity in the behaviour or the reported issues. In my case these rebootings (usual reboot or reboot to EDL mode) are definetely very unregular. On the TURBO Rom, these reboots happen definetely more often when the display is off and the phone sleeps. On the TURBO Rom, playing games seems to be helping lasting the phone a bit longer, the completely differnce to ResurrectionRemix Rom, where the phone was lasting longer when doing preferabely nothing. The issues are so inconsistant and this is making it hard to believe, that this is a hardware issue. Why the hell is the phone behaving different on every ROM - if it's a hardware issue, the occurred problems should have some regularity.
As I didn't have an OTA update option on the stock rom, I'd found out that this could be a "shop rom" (5.8.018), which is not the best choice nor for the first month(s).
I'm from Germany and I do not really want to return the phone to china or east asia for repairing (bought at banggood). This could take a very very long time. Changing to a new one could be also difficult because there are hardly any more devices out on the market and I need to return it for the change too.
But I am slowly at my wit's end and before these issues are making me more and more crazy, I will accept a problem with the hardware.
peed_neslo said:
I believe also in a hardware issue, but I am still not sure. If I am looking to other threads regarding similar problems, there is always some regularity in the behaviour or the reported issues. In my case these rebootings (usual reboot or reboot to EDL mode) are definetely very unregular. On the TURBO Rom, these reboots happen definetely more often when the display is off and the phone sleeps. On the TURBO Rom, playing games seems to be helping lasting the phone a bit longer, the completely differnce to ResurrectionRemix Rom, where the phone was lasting longer when doing preferabely nothing. The issues are so inconsistant and this is making it hard to believe, that this is a hardware issue. Why the hell is the phone behaving different on every ROM - if it's a hardware issue, the occurred problems should have some regularity.
As I didn't have an OTA update option on the stock rom, I'd found out that this could be a "shop rom" (5.8.018), which is not the best choice nor for the first month(s).
Click to expand...
Click to collapse
If your issues were occurring from the moment you got the phone, you know it's a hardware problem. Your seller sent you a defective phone and you should at least try fighting for a partial refund. If you paid through PayPal, open a dispute. If you paid with a credit card, ask for a chargeback. Now, the shop you bought it from might ban you for initiating a chargeback, but it's probably worth it. Or you could just cut your losses and move on. Maybe donate your phone to a dev who wants to try something crazy. :good:
I'm from Germany and I do not really want to return the phone to china or east asia for repairing (bought at banggood). This could take a very very long time. Changing to a new one could be also difficult because there are hardly any more devices out on the market and I need to return it for the change too.
But I am slowly at my wit's end and before these issues are making me more and more crazy, I will accept a problem with the hardware.
Click to expand...
Click to collapse
Oh snap, it's a Banggood phone? I bought my x722 from Banggood. No glaring issues other than the screen one so far, but this does worry me for the future. How long have you had it?
This is the problem with Chinaphones. They're cheap, they've got good specs, but you can't guarantee quality. Especially with now close-to-defunct brands like LeEco. If you're still okay with Chinaphones, get a Xiaomi next. Probably the most reliable Chinaphone brand out there, next to Huawei. And try to buy from an official source. I heard The Solution Shop in Europe sells Xiaomi phones for cheap (?). And always remember to record your unboxings and document all issues from now on.
sk8223 said:
If your issues were occurring from the moment you got the phone, you know it's a hardware problem. Your seller sent you a defective phone and you should at least try fighting for a partial refund. If you paid through PayPal, open a dispute. If you paid with a credit card, ask for a chargeback. Now, the shop you bought it from might ban you for initiating a chargeback, but it's probably worth it. Or you could just cut your losses and move on. Maybe donate your phone to a dev who wants to try something crazy. :good:
Oh snap, it's a Banggood phone? I bought my x722 from Banggood. No glaring issues other than the screen one so far, but this does worry me for the future. How long have you had it?
This is the problem with Chinaphones. They're cheap, they've got good specs, but you can't guarantee quality. Especially with now close-to-defunct brands like LeEco. If you're still okay with Chinaphones, get a Xiaomi next. Probably the most reliable Chinaphone brand out there, next to Huawei. And try to buy from an official source. I heard The Solution Shop in Europe sells Xiaomi phones for cheap (?). And always remember to record your unboxings and document all issues from now on.
Click to expand...
Click to collapse
Admittedly I'm not sure at all if this issue was already present after starting the phone for the first time. One of the first things I have done during the initial setup wizard was using the integrated data transfer app by LeEco (scanning a QR code with the old Xperia Z, downloading app to transfer data to the x720). This app establishes a Wifi direct connection between both phones to transfer the data like apps and other stuff. This transfer process takes at least 6-7 hours and during that process I am sure that the phone was not rebooting a single time. Maybe a specific app or background process of an app causes this irregular rebootings. I have not testet this. I have installed the most common of my apps also using different custom ROMs later.
On the current ROM (Turbos mini 5.19.023s) I have now looked into the last_kmsg.log file severel times after the phone was hard-rebooting (not to emergency mode - the phone is switching down to emergence mode really rarely since I have flashed the stock based ROM) to debug for a kernel problem and the power off reason seems to be ""Triggered from PS_HOLD (PS_HOLD/MSM controlled shutdown)". In the log file I could also find some "kernel panic" entries. So I have a little gleam of hope that the issue is not a hardware problem. I have to test a bit more with the stock recovery/ROMto gain a better knowledge of the issue. I think I will post this into the ROM topic to ask a developer.
sk8223 said:
If your issues were occurring from the moment you got the phone, you know it's a hardware problem. Your seller sent you a defective phone and you should at least try fighting for a partial refund. If you paid through PayPal, open a dispute. If you paid with a credit card, ask for a chargeback. Now, the shop you bought it from might ban you for initiating a chargeback, but it's probably worth it. Or you could just cut your losses and move on. Maybe donate your phone to a dev who wants to try something crazy. :good:
Oh snap, it's a Banggood phone? I bought my x722 from Banggood. No glaring issues other than the screen one so far, but this does worry me for the future. How long have you had it?
This is the problem with Chinaphones. They're cheap, they've got good specs, but you can't guarantee quality. Especially with now close-to-defunct brands like LeEco. If you're still okay with Chinaphones, get a Xiaomi next. Probably the most reliable Chinaphone brand out there, next to Huawei. And try to buy from an official source. I heard The Solution Shop in Europe sells Xiaomi phones for cheap (?). And always remember to record your unboxings and document all issues from now on.
Click to expand...
Click to collapse
Finally - I got it working without any problems now!
Happily it seems to be not a hardware issue. I have flashed the Grossoshop ROM and Recovery via a provided .bat file. This .bat file has flashed the recovery first via fastboot, then the ROM via fastboot. This Grossoshop ROM was based on 5.8.018s I think. Then I have updated TWRP Recovery to the latest version via TWRP itself (flashed the new image). Then I have flashed Mauro's 2.2 (which is based on 5.9.023s) and it is running great! Super performance, no extrem battery drain, no reboots, all is working (except the chinese design downloads as I cannot create a Leeco account from Germany). But now I'm satisfied. :good::laugh:
peed_neslo said:
Usefull information, thank you very much.
Nearly the same problem here: My X720 is only rebooting sometimes, but more often switching off directly (vibrates one time and switches off). While the phone is in that status, the battery is discharging. I can only reboot the phone by holding the power button for about 10sec or to TWRP. Two times I was rebooting the phone and some (not all) settings were restored to default - reflashed the rom... Another time rebooting the phone it hangs in the booting display, did not get it booted completely again - reflashed the rom.... Very strange behaviour and don't know why this happens.
But for about the last month, the phone is only switching off and I can reboot and use it for an unspecific time.
Thanks!
Click to expand...
Click to collapse
My x720 has done the same to me a couple of times now, Vibrates once and turns off and I have to hold the power button for a few seconds longer to turn it back on again which is odd.
The battery was charged over 50% % 70% at the times it happened and I wasn't even using the phone, It was just sat on the table in front of me.
I didn't have any problems at all until a few days ago when it first shut down.
I'm using Oreo - AICP 13.1 from here - https://forum.xda-developers.com/le-pro3/development/rom-aicp-13-0-pro3-aka-zl1-x727-x720-t3698058
The problem now is I don't know where to start troubleshooting When I get time I am planning on a clean wipe and fresh install of AICP again to see if that solves the problem
When using this ROM does your phone heat up a lot.
Sent from my LEX727 using xda premium
Did you manage to fix the problem somehow?

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