Database Users

[Q] Evo Shift keeps rebooting

Looking for some advice/help. I got my wife the Evo Shift a couple of weeks ago. Her phone has not been rooted and other than a few added apps the phone is completely stock. The phone reboots on her 4 and 5 times a day. She does not have any kind of task killer installed so that's not it. She plays Angry Birds a lot and uses Pandora quite a bit. I have also installed Sound Manager for her. Other than that I can't think of anything that would be helpful for trouble shooting. I have searched here and through Google and have not seen any info of others having this problem. I am not sure if I should root the thing or return it to best buy. I have the Evo and previously the Hero and am no stranger to rooting or custom ROMs. Just really did not see the need to root it since my wife has no idea about any of that. Any help or advice will be appreciated.
Thanks.

root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.

danaff37 said:
root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.
Click to expand...
Click to collapse
That's what I was thinking. I am a little worried its a hardware problem though. I guess I could always flash back to stock and return it if that doesn't fix it.

hell return it ya got nothing to lose but a headache

Did you try a factory reset?
Sent from my PG06100 using XDA App

JKILO said:
Did you try a factory reset?
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.

hauntedchild said:
Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.
Click to expand...
Click to collapse
im running mine stock and rooted and dont have any problems with reboots. sounds like a app is probably screwing something up

i had a similar problem with one of the streaming media apps i used to use a month or so ago i cant remember the name but for some reason if i lost signal it would crash the phone and need to be rebooted
i took it off and installed tuneinradio and it worked better anyways

My shift was rebooting itself 3 to 4 times a day, I just rooted it and it seemed to stop rebooting itself for a day. Now its starting to reboot itself again, but not as often.

I am almost convinced its a hardware problem. Sounds too rare to be anything else. Maybe bad memory or something.
Sent from my PC36100 using Tapatalk

I had a freezing issue with my phone which people suggested possible due to pandora and bluetooth. Perhaps you have the same issue?
Anyway, try to find "bluetooth for automotive" settings for pandora and turn it off.
I wouldn't recommend rooting your phone if you think its broken. You might just end up breaking it further and render your warranty void.
If you can't fix it, get sprint to replace it.
i dont need a signature

This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App

Michael61182 said:
This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Thanks for the input. I think I'm going to go ahead and root it. After keeping an eye on the situation its seems its only happening when she is at work. I can't imagine it will fix it but I think its worth a shot.

I think I fixed mine. I tried to use navigation and it kept force closing, that was strange because I've used it before with no problems. I googled around and found some info that if you had another text to speak engine in your phone then uninstalled it without setting it back to pico as default it would cause nav to FC, which is what I had done. So I set it back and checked "Always use my settings" in the Voice section of settings, nav started working and the reboot issue went away for the past 7 days.
I don't really know crap about phones and most tech stuff for that matter (heck 99% of what is said in these forums goes over my head) but I think why this fixed it is either nav or some app was trying to use pico or something and when it couldn't the phone would get an error and reboot itself. I may be wrong (probably am) but maybe she deleted something or changed a setting some app needs and that is causing her problem. Hope this helps in someway or at least gives you another direction to start checking.

Top of screen and capacitive buttons unresponsive!

Hey everyone, I woke up this morning to find a surprise! My Atrix screen was unresponsive. It took me a couple reboots to figure out that the top part of the screen doesn't respond to touch. Worse yet, none of the capacitive buttons work. So if I get into an app, most of the time, there's no real way for me to get out of it, thus requiring a reboot and more careful selections.
The weird part is, it happened within a span of about 2 hours. I woke up around 5:30AM, checked some emails and texts, and woke back up around 7AM with a buggy screen. It did drop from about 18 inches off the couch last night. But everything was in working order...
Right now I'm in the process of backing up my text messages, because I might have to use a set of them to prove my case in court.
What's the first steps to try to get it back working? Or do you think its a hardware problem(maybe a cable loose)? As far as returning it under warranty goes, I'm rooted and unlocked on Kenn's GB ROM, so that's a no-go.

bigb252 said:
Hey everyone, I woke up this morning to find a surprise! My Atrix screen was unresponsive. It took me a couple reboots to figure out that the top part of the screen doesn't respond to touch. Worse yet, none of the capacitive buttons work. So if I get into an app, most of the time, there's no real way for me to get out of it, thus requiring a reboot and more careful selections.
The weird part is, it happened within a span of about 2 hours. I woke up around 5:30AM, checked some emails and texts, and woke back up around 7AM with a buggy screen. It did drop from about 18 inches off the couch last night. But everything was in working order...
Right now I'm in the process of backing up my text messages, because I might have to use a set of them to prove my case in court.
What's the first steps to try to get it back working? Or do you think its a hardware problem(maybe a cable loose)? As far as returning it under warranty goes, I'm rooted and unlocked on Kenn's GB ROM, so that's a no-go.
Click to expand...
Click to collapse
you are unlocked/rooted/custom rom = no warranty
anyways backup and maybe reflash the rom and see how that goes.

Hopefully you don't need to replace the digitizer... But if you do, there are lots of videos and it's reported to be one of the easier phones to do. Keep that in your back pocket as an alternative to a lengthy and costly court fight over a phone with no warranty!
Sent

Thanks guys, I already knew the risks associated with rooting and unlocking. I used an app called SMS Backup+ that allowed me to backup all my sms/mms and it also linked and sent copies to my Gmail.
I'll go ahead and try a reflash
*EDIT*
Did a quick wipe of the phone, and during setup, everything was OK! When blur came back, it was back to the same thing.

Bump...
Still lost

I would suggest backup all you apps and do a complete wipe of data. I had a similar problem when I first installed Alien. This fixed the issue.

bigb252 said:
Thanks guys, I already knew the risks associated with rooting and unlocking. I used an app called SMS Backup+ that allowed me to backup all my sms/mms and it also linked and sent copies to my Gmail.
I'll go ahead and try a reflash
*EDIT*
Did a quick wipe of the phone, and during setup, everything was OK! When blur came back, it was back to the same thing.
Click to expand...
Click to collapse
I would do a wipe and reinstall. You could also fix your permissions through rom manager or cwm.
Sent from my MB860 using XDA Premium App

I had a simillar problem: WIPE through CWM solved this problem

hi, guys i had the same problem... I remember getting it shortly after updating it to the leak version of gingerbread. Since then I have flash Alien built #3 but the problem remains...
I'm currently doing a Nandroid backup of my phone so i could try flashing to cherrypie hopefully this will solve my problem cuz I'm seriously feed up with it...
do you guy's think this will help? if so any suggestions before i flash? thanks in advance...

I had this problem brand new out of the box. I just took it to the store and they gave me a new one. One other thing i noticed was the FP sensor/button was almost like loose and i had to push it in real far for it to work. Maybe its a stuck FP button...
Sent from my MB860 using XDA App

im having the same issue, i cant make the buttons work, i have wiped everything in CWM, and using fastboot also and nothing, also tried flashing different roms but the problem persists, if anyone know how to solve will be great
thanks

I think you have one file corrupted... I'll try to remember which
Sent from my MB860 using XDA App

I think it may be touchpad.cfg. try Googling that and see if you can find a clue.
Sent from my MB860 using XDA App

Try here: http://www.kandroid.org/online-pdk/guide/keymaps_keyboard_input.html#androidKeymapKeyLayoutMapTitle
Sent from my MB860 using XDA App

thnaks for the answear, i flashed the 10 point multitouch patch to see if solved the problem but it didnt, yesterday i reproduced the error but idk how to solve ir, im gonna make a thread to show what i did

i keep bricking my phone - HELP

alright first things first, no custom roms, not rooted.. i run the stock rom that i got with the galaxy note, 2.3.5.
here is my problem,
last week my phone suddenly became too slow, so i tried to restart it, and it got stuck in the logo screen,
that part where it says Galaxy Note , N7000 (something like that), I am not sure if 'bricking' means this, anyway my big note feels like a brick now.
i send it to repair, they said they would replace it for me, and they also said that they have repaired the issue with my original phone. Well i got impatient and didnt get the replacement, i went and got my phone back earlier today, it was working fine, and as the service centre said, they had repaired the issue.
It was factory reseted, so when i got back home, i started installing my favorite apps. But soon, as i was progressing app after app, my apps started getting force closed, and when i tried to restart it, it got hung , again on the logo screen. Unable to do anything like the last time.
So i will take it to the service centre tomorrow n hope that i get that replacement .
So i wanted to know why this is happening, the only reason i can think of is that one of my apps is causing the issue, the apps i installed (in the order of installation) are :
Gingerbread keyboard
1) facebook (the official app)
2) facebook messenger
3) go chat
4) avast antivirus
5) twitter
6) whats app messenger
7)IMDB
8) viber
9) exfm
10) cubed
11) mobo video player
12)Glam
13)BBC news
14) CNN news
15) barcode reader
16) Espn Score centre
so around the time i finished installing the barcode reader, and started to get the ESPN app, my problem started, the android app market suddenly force closed, along with the ESPN app that finished installing. Then almost all my apps started force closing as i try to open them, i try to restart and the phone got hanged.
Any advice as to where i went wrong??

Well, you may try uninstalling the apps in the reverse order. But I would be too lazy for that. I would either factory reset the phone or flash the newest available stock firmware (KKA at the moment methinks) with full wipe. From then on I would keep the phone close to stock for a week or two and see if it happens again. If it does the phone itself may be defective and needs replacing.

i cant even get the phone to run ;(
its stays stuck on the logo screen

Sounds like you have a hardware problem. Bad memory or something.

manuabraham said:
i send it to repair, [bold]they said they would replace it for me [/bold], and they also said that they have repaired the issue with my original phone.
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Click to collapse
They said they could replace it for you why you picked the same phone then??? They did opened it, placed their hands inside of it. Simple it isn't factory phone now, it is a repaired one now. Get a replacement if you still can.
Sent from my GT-N7000 using XDA App

will do...
anyway according to the samsung guy, they didnt open the phone, it was a purely software issue.
anyway, i am suspecting a memory issue/hardware problem, since this is my first smartphone I dont really know much about this.
also, the ram usage is always around 650/800. is that normal?? even when the task manager shows no apps running in the background..

hey, can anyone tell me the hard reset key combination for Note??
i tried the method for S2, but that is not working here

manuabraham said:
hey, can anyone tell me the hard reset key combination for Note??
i tried the method for S2, but that is not working here
Click to expand...
Click to collapse
Here you go from Samsung customer service email copied
--------------------CAUTION-----------------------
*2767*3855#
Hard reset= full wipe of data on internal memory all 16GB of it. Only sd will be not affected.
--------------------------------------------------------
Sent from my GT-N7000 using XDA App

Braxos said:
Here you go from Samsung customer service email copied
--------------------CAUTION-----------------------
*2767*3855#
Hard reset= full wipe of data on internal memory all 16GB of it. Only sd will be not affected.
--------------------------------------------------------
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
is this method the same as the option under privacy in settings?

DMax99 said:
is this method the same as the option under privacy in settings?
Click to expand...
Click to collapse
Over it, cleaner I would say. Recreating partitions the whole thing.
Sent from my GT-N7000 using XDA App

You say you are running on 2.3.5, i am on 2.3.6 . If you can reset and get it running again try updating before you install and apps. Good luck.

[Q] Clock Setting Back to Default 1/1/2009 After Restart

My Acer A500 always resets the date & time to 1/1/2009 when I restart it. But yesterday when I checked with my friends A500; that isn't the case. His tab had the correct date and time after restart.
Can anyone tell me if there is any internal battery needs changing?
"Restart (Offing the tab waiting 10sec and starting it up again)"
Running Stock Honeycomb 3.2.1

Is your tablet encrypted?

Nope. It is not encrypted.

soul_0830 said:
Nope. It is not encrypted.
Click to expand...
Click to collapse
I was looking at the internal breakdown, and I didn't see an internal battery, other than the main battery. Not like you would see on a PC for example.
Probably, because the newer hardware uses Flash memory, unlike PC's in the old days, which relied on EPROMS and a battery to keep things updated on the Prom memory.
So, unless anybody has some other input on this, that I don't know about, I'll pull a sherlock holmes, and use the deduction method.
This probably didn't occur after you first bought the tab, and the OS was fresh. Otherwise, you would have returned it.
And By the way, what is your current Android version?
I'll have to point the finger, at this time, as some sort of app you downloaded. I can't tell you which one, as I just don't know. Half a million apps on the market, and even more unofficial apps.
I would suggest a factory reset. (back up your critical stuff), and see if the issue remains.
I don't know if you're rooted, or running a custom rom. So I at this time, will say you're not.
MD

First of all sorry for the late reply. Was very busy. Please find my comments in red.
This probably didn't occur after you first bought the tab, and the OS was fresh. Otherwise, you would have returned it.
I had this problem from day one. I didn't suspect it as a problem of the tab.
And By the way, what is your current Android version?
current version is 3.2.1
I'll have to point the finger, at this time, as some sort of app you downloaded. I can't tell you which one, as I just don't know. Half a million apps on the market, and even more unofficial apps.Since this problem was there from day one I don't think it is a app problem
I would suggest a factory reset. (back up your critical stuff), and see if the issue remains.
The only thing that I didn't try due to limited and expensive data charges in Sri Lanka. Can't spend 5-6 hours re downloading everything
I don't know if you're rooted, or running a custom rom. So I at this time, will say you're not.
It is not rooted and I'm not running a custom rom.
Since it is still under warranty I'm thinking should I send it for a replacement.
Appreciate your thouths on this matter.

Try this..
go to settings
Date and time . Look at the Set Date and take note
Toggle off the Automatic date to off .. (un check)
Set proper time and time zone . but change there formats
change the hour format
change the select date format..
Shut down your tablet.. Then restart it.. This might sound useless. But if its a error in the software that controls the clock hardware. This might trigger it to reset. We used to have this issue on the old AMI BIOS CHIPS.MOSTLY on asus main boards. of course try a couple times.. because of the date being so far off it sounds like error in what ever controls the time and date.. Not a android tech . but im guessing the boot loader controls the date.or looks at it at the least..
only other option is to root . install cwm thru acer recovery installer.. DO a backup . with cwm and titanium . that will allow you to not have to re download all of your apps.
As i said the above is likely to not work.. but i know it was a issue on some old old main boards. YOUR FACTORY INSTALL COULD HAVE A ISSUE. Just never seen this with clock....
Good luck and sorry for being so long winded.

Thanks for your post. I'm still unable to get this date corrected. Tried it around four times and still no luck.

I'm just out of guess's on this one. Never heard of it before.
But you're better off taking it back for exchange. Considering it's happened since day one, and you haven't rooted.
Don't they have free wifi in Mcdonalds over there? Or try around the tourist type areas. Cafe's and such. Usually they try and kiss the feet of the tourists.

Moscow Desire said:
I'm just out of guess's on this one. Never heard of it before.
But you're better off taking it back for exchange. Considering it's happened since day one, and you haven't rooted.
Don't they have free wifi in Mcdonalds over there? Or try around the tourist type areas. Cafe's and such. Usually they try and kiss the feet of the tourists.
Click to expand...
Click to collapse
WOWEEEEE if Moscow desire can't fix it. It must not be repairable. Giggles
I to agree send it back has to be hardware Fail.but you are welcome to blame it on me

Thanks Everyone. I will talk with the local Acer agent and see if I can get a replacement.

soul_0830 said:
First of all sorry for the late reply. Was very busy. Please find my comments in red.
I would suggest a factory reset. (back up your critical stuff), and see if the issue remains.
The only thing that I didn't try due to limited and expensive data charges in Sri Lanka. Can't spend 5-6 hours re downloading everything
Click to expand...
Click to collapse
soul_0830 said:
Thanks Everyone. I will talk with the local Acer agent and see if I can get a replacement.
Click to expand...
Click to collapse
If your planning on getting a replacement you will have to re-download everything also, which is your reasoning for not doing a factory reset to fix the issue to start with.

I finally mustered the courage and did a factory reset. I had all my data wiped out. Took a long time to get my most used apps.
Well the thing is it did not solve the problem. Still when my tab starts I get the default date and time 1/1/2009 @ 5:30 AM.
One strange thing I noticed is that when I do a restart with my ac adaptor plugged in, the date and time are correct.
Just wanted to post so that it might help someone who's having the same problem.

device keeps shutting down

No matter what battery i have left, if i leave the tablet with the screen off for any length of time (half hour say), the tablet seems to die?
To start it again, i have to long press the power button and the device reboots.
Does anyone know why? Its only started since recent updates.
My N10 is not rooted, and running 5.0.1.
Any help would be appreciated.

I guess no one else has this issue?
I literally go back ten minutes after using the N10, and it has shut down. Only a long press to reboot will bring it back?
Frustrated

sparks7 said:
I guess no one else has this issue?
I literally go back ten minutes after using the N10, and it has shut down. Only a long press to reboot will bring it back?
Frustrated
Click to expand...
Click to collapse
I just bought/ordered a Nexus 10 so I might as well come in here and start talking to people about it. lol
I haven't used a Nexus 10 before but it should be like any other Nexus device. If your tablet is turning off on it's own, first off, pray it isn't hardware related. Hopefully some hardware inside isn't failing on you. But to make sure it isn't software related, I would say use the factory images and do a fresh install. This will set anything that is out of wack straight. If its software related, it will fix it.

Cheers for the reply.
Do you mean a factory reset, and I will lose all my saved stuff?
I'm not very clued up tbh, and only ever update the Nexus when notified.

sparks7 said:
Cheers for the reply.
Do you mean a factory reset, and I will lose all my saved stuff?
I'm not very clued up tbh, and only ever update the Nexus when notified.
Click to expand...
Click to collapse
It's not just a simple factory reset that you do in the settings or recovery. It will wipe your device (Internal storage and all) but it wipes everything including all system files and reflashes everything back to the way you got it out of the box. If you had a software issue and sent it in to get fixed, they would most likely do this. Its safe if you read up on it and know what you are doing. Google gives us the factory images for this reason. Here is an article for instructions. Not used to the Nexus 10 forums so I don't know if they have a dedicated thread for this:
http://www.androidbeat.com/2013/11/flash-factory-image-nexus-device/
I'm sure there are some videos on YouTube explaining in depth on how to do it as well. You might want to watch them and get familiar with the process. It's not that hard once you have everything you need to do it. Just back up everything onto your computer, flash the images and put everything back onto your tablet when done.

Thanks very much. I'll have a read up on that and give it a go.

My tablet used to do that. I've had this tablet since I pre-ordered it on initial release (so it's old!) It would also freeze/reboot at times, especially using any browser, so I naturally thought it was a browser problem. But, it would also occasionally do as you describe, wouldn't turn on unless I did a hard reset - holding power button 15-20 seconds or so. I'm also rooted so I started trying different roms. Finally, I flashed the 10.18 release of AOKP. It's beautiful & runs perfect. I've not had ANY, not a single issue & have been running it since last October. I don't think I'll ever change anything from here on. That's just my personal experience.
Sent from my Nexus 10 using Tapatalk 2

Thanks for your help.
I'm going to properly read up on things before I try to resolve it. I don't want to make a mess of it