Caution: Samsung galaxy S3 screen very easily scratched - Galaxy S III General

I'm posting this so hopefully you can avoid my awful experience with this horribly delicate screen.
I purchased the phone 3 weeks ago, and ordered a screen protector from eBay.
While waiting for the screen protector to arrive I figured I'll handle the device with extra care, and I thought I should be fine after seeing all the big fuss Samsung made about the Gorilla glass II, showing how you can mistreat it in all sorts ways, let alone place keys on it and what not, and it wouldn't scratch.
So I concluded there is not going to be any problem if I carry it around my EMPTY back jeans pocket, screen facing towards the body, so nothing external could hit it.
Alas, I was wrong, the Levi's jeans seemed to managed beating the fu**ing Gorilla glass II quite easily. Now I have a couple of nasty looking scratches right in the middle of the screen.
I am very frustrated.
Samsung did a ****ty job with this one. Don't get me wrong, in terms of computing, this device is probably second to none, and I enjoy it a lot, but releasing such a fragile device, meant for daily intensive use, and should be able to easily manage normal handling, without adequate STOCK protection is really ranking Samsung on the lower end of brands.
Don't buy the Gorilla glass II lies, it sucks. Get your device protective covers from the second it leaves the box. You have been warned.
As for me, I'm probably going to sell the device, lose a little money, and get a new one, S3 or something else, I'll see.

many ppl consider simply most resistant gorilla glass I of SII

[email protected]

Sands
Gorilla glass can not save u from sand particles....really.
/Keys: no problem // Sand particles: EPIC big problem.
So I am assuming...your scratches come from those pesky sands. I have to say though...I dont think there are any screen at the moment in the market which is really universally scratchproof.

Every phone I have owned has had multiple threads like this.
I'm still amazed people carry a phone in a back pocket. Forget to take it out when sitting down and bye bye phone.
Sent from my GT-I9300 using Tapatalk 2

Basil3 said:
Every phone I have owned has had multiple threads like this.
I'm still amazed people carry a phone in a back pocket. Forget to take it out when sitting down and bye bye phone.
Sent from my GT-I9300 using Tapatalk 2
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Click to collapse
couldn't agree more.....I think big glass screens have been around long enough now for everyone to know if you don't put a screen protector on straight away then you get what coming......just stop creating damn threads about it, no one is interested!

A surface is only "resistant" if the material scratching it is of equal or lesser resistance/hardness. for example keys, coins etc are all "relatively soft metals" in comparison to Gorilla glass, so no scratches.
As Sukulankur pointed out sand on the other hand is very hard and is much tougher than Gorilla Glass so sand/grit WILL scratch Gorilla Glass very easily.
Also quite obviously diamond will scratch Gorilla Glass very easily. So think twice about letting your wife use your phone to make a call whilst wearing diamond earings! lol

Mine has a few scuffs from when my little bro tried to S Memo with a a knife :crying: but tbh, the scratches aren't noticeable at most angles and are very fair.

Mines been dropped smashed of my keys and coins and it goes through all sorts and mine is still as if it was brand new. Never had any problems, and i don't understand the worry of sand I go to the beach every week with family.
Sent From My Omega'd Galaxy S3 ...

Your jeans was probably stone washed from the factory.

VicSticks said:
As for me, I'm probably going to sell the device, lose a little money, and get a new one, S3 or something else, I'll see.
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Click to collapse
you are going to sell your S3 just because you have your screen scratched? -.-

I learned my lesson after my SGS1 screen was scratched to Hell after a day at the beach and learned the difference between "Proof" and "Resistant"
And anyway I stuck an Xtremeguard protector on 5 months ago and they all rippled and have too much resistance and a lot of people say they rubbish, but mine has become like a fine wine and got better over age, because now the ripples have almost completely gone and is very smooth and fingerprint resistant and a lot of the scratches seem to disappear eventually because of the material.

Just headed inside to say this.. there is no way you can scratch the screen easily.. i used my s3 for around 2 months without a screenguard , wont say i handled it with extra care but there is not a single scratch when i took it to the shop for placing a screenguard

Related

[Q] Screen protector

Sad day in the life of SlightlyAmused. Put the phone in my coat pocket and it happened. One good size scratch down the edge, now it don't bug me too much but I figure it would be best to get a zagg on this bad boy asap. The problem is I cannot find any online!
Does anyone know where I can find some?
Also, for those who use them, will zaggs make my screen feel "draggy" or does it still feel natural?
Did you scratch the screen or the phone plastics? The screen's supposed to be scratch proof.
The screen. I have read that if there is sand between a credit card or something it can happen. I think its just resistant and not proof.
I had a Zagg on my N900 and it did feel a little rubbery/draggy. Either you get used to it or it wears off, not sure which but the feeling goes away.
I really want to find a screen protecter that is exactly like the ones supplied with the HTC Hermes and Kaiser in the box. Best screen protectors i ever had. Barely even noticed they were there and they lasted the time i had the phones.
I found a review on Steinheil protectors and they look good. Sadly they don't have any for Defy. Oh well, maybe next month.
Just be careful around sand and hard surfaces. I have read alot online so far that people have scratched the glass on other devices with gorilla with only sand in their pocket or on the beach face down. Everything else doesn't seem to effect it.
Hi,
for my Defy, i ordered Vikuiti (TM) DQC-160 3M
I hope it works well
DING!
Looks great and the reviews are all pretty good. The whole finger print thing dosnt really bother me as I usually wipe it off after I use it, or during it (hard to play casino kid 2 with finger prints imo).
Hopefully it covers a little of the scratch I have on the screen
Thanks!
and you believed them?
rafeee2 said:
Did you scratch the screen or the phone plastics? The screen's supposed to be scratch proof.
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Click to collapse
hmmm, those that believe that Corning Gorilla Glass is scratch proof are gullible, and mislead by Motorolas claim that the Defy is dust scratch and water therefore life proof, I have a Samsung Preston here that begs to differ thanks to the dirty big diagonal scratch down it's face
and I also have a still camera that Olympus swears to be "waterproof" despite the angry protests of almost everyone else who bought one which just goes to show you can never believe what a company says about their product
if you're wise you would fit a screen protector to it the very moment you unbox it like I did with my Sex1
and will do with my new Defy When I get it
(decision made!)
I wish realook made them for the defy. They are by far my favorite
Sent from my DEFY using XDA app
imo phone never feels as responsive with a screen protector on - I have always used them when I had non touch screen phones, and when I got my Hero I tried a number of different ones and always felt they weren't working very well, when I just decided to start using it without one, it felt like a different phone. I haven't bothered with the Defy, not because of the scratch proof claims. I think the best defence is just to get in the habit of putting it in an empty pocket etc.
I feel the same about them until I put a realook protector on my vibrant. It's pretty awesome.
Sent from my DEFY using XDA app
One I found in my search for protectors was skinomi have it ordered but still waiting.
Why not put your phone in an empty pocket? Hell, I did that with my dumbphones before touchscreen was a readily available feature.
Plus, isn't putting a screen protector on Gorilla Glass like putting tissue paper over kevlar?
for what little protection
where work is always better ... and is not an office
if you happen to a simple scratch , throw away the tissue paper
I am so used to just tossing it in my pocket that I dont really think about whats in there. When I rocked my BB9700 I would always throw it in the holster and I think I will be looking around tomorrow for either a generic screen protector or case for the phone.
I must admit the phone can take a beating.
I got a couple of decent sized scratches from a lighter in my pocket within 3 days (the perils of smoking!).
I just received my skinomi a couple of days ago and am most impressed so far. Using the wet one, I have no bubbles and cannot see the scratches now. It feels smooth on the finger, shows less finger prints and I have lost no accuracy. I will be interested to see how well the self healing thing works, as every other cover I have used ends up covered in scratches within a week.
I will post how it holds up over time
superfastmonkey said:
I got a couple of decent sized scratches from a lighter in my pocket within 3 days (the perils of smoking!).
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I can understand that. My new years resolution is to quit smoking.....year 15 of failed new years. I'm starting to think this whole "sticking to it" isnt for me.
I've had the skinomi on for a few weeks now. It is the most impressive protector I have ever seen.
I can't see the original scratch, nor can I see fingerprints much. I can see better in light and it feels better than the gorilla glass- smooth but rubbery with no grab. It is as responsive as stock and has no dulling effect on the screen.
I do have some scratches-more like pits from having it in my pocket with keys and a lighter and other stuff while climbing around at work. I realized I had my full bodyweight on it and I feared I would crack the glass, and it's hard to describe how I knew I had given it way beyond normal abuse, and I have cracked a screen before with half the pressure- these pits haven't gone away so I ordered another one without hesitation even though I can only notice them on angles, and even then not much (I could have gone for the lifetime warranty replacement but I feel I really pushed it beyond its purpose, and it's too much hassle -with the GET25 discount it's only $8 anyway, and I was getting one for my wife's Desire that I gave her when I got the Defy). If I had my Desire in my pocket that day, I would guarantee it would have cracked.
I can see no other scratches, and one's I have had just fade away in days, as it is self healing.
Does anyone know if there is any good "anti-finger print" screen protector?
The finger print just drive me nuts...
The anti-glare one from PDAir works a hoot!
no clue said:
Does anyone know if there is any good "anti-finger print" screen protector?
The finger print just drive me nuts...
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[Q] N4 Scratches? Use a screen protector!

My Nexus four already has two distinct scratches on the glass areas -- one on the front, one on the back. They're very noticeable.
So, I'd be the first to say I don't treat my devices the best -- almost all my phones have a short lifetime for one reason or another. I've had the Nexus 4 though about a month, and I didn't even have a SIM card for it until yesterday. That being said, I'd still carry it on my person to get used to it. The cat has pulled it from it's charging station a couple times, making it fall about 3 feet to a concrete floor (damn cat). Other then that, use has been pretty sub-normal. When I put it in my pockets, I make it a point to not put it in the same pocket as my keys. My wallet (it generally goes in this pocket) is leather and has no metals. Sometimes it'll go in my pocket with my Galaxy Nexus -- which never once has incurred a scratch ever -- no matter how many times I put it in the keys pocket by accident over the years.
I had Invisible shield for my Galaxy Nexus, and it was so annoying because of the friction it adds and it really messed with the contrast -- I took it off -- I thought it was Gorilla Glass and never would get scratched -- I was right!
The Nexus 4 -- I took it by Invisible Shield and they didn't even have the pattern yet -- so I figured I'd wait, but this is Gorilla Glass 2, and I'm super disappointed it's already got scratches. I don't know what to do, so I guess the best thing to do is to let you guys know. I'll probably be calling Google come Monday to see if they have any options. I think I'm 3 days out of return -- I just noticed the big one on the front of my screen yesterday. Ugh.
First of all - wrong forum
Second - how can you be sure that the drops did not result in the scratches
third - I believe the first people to receive the N4 were 17th Nov 2012 so how is it that you have been using it for a month
Fourth - if your wallet has a dust particle on it, you can get scratches on the phone
mine already came with a stock front screen protector, thats normal right? not sure if the back has one either its hard to tell i have bad eyesight:silly:
Gorilla Glass is all marketing, it might be slightly stronger than normal glass but it's more prone to scratching than other screens. And drop videos show the glass will break no matter what if you drop it 5-6 feet. Only idiots at Apple would think of covering its phones with glass and only morons follow in copying such a design on their phones. LG made a poor decision on this aspect. Most cases, most people going to buy a back cover and all that shiny glass back is going to be covered anyways. So whats the point?
I had a galaxy note with gorilla glass, screen got scratched from its own damn pen!
Galaxy Nexus, Nexus S, Samsung Focus, Blackberry Bold 9000 not a single scratch, none of them used gorilla glass.
So when people say their gorilla glass screens got scratched, I believe them.
I just hope my Nexus 4 will remain scratch-less in 6 months.
I work in construction and had my phone since 14th of Nov well got a new one again a week and a half later from tmobile and neither have any scratches. U have to really be doing something to get scratches on it. Sand will scratch this glass. Keys and change won't only metal that is kind of hard enough to do that is nickel. Also dropping it a few times like op said will definitely do it. These phones are not scratch proof but it is hard to get scratches with normal use and in pockets. That is of course like I stated u have sand in your pockets!
Gorilla Glass (1 and 2) do not protect against ALL scratches:
ManicDVLN said:
Gorilla Glass is all marketing, it might be slightly stronger than normal glass but it's more prone to scratching than other screens. And drop videos show the glass will break no matter what if you drop it 5-6 feet. Only idiots at Apple would think of covering its phones with glass and only morons follow in copying such a design on their phones. LG made a poor decision on this aspect. Most cases, most people going to buy a back cover and all that shiny glass back is going to be covered anyways. So whats the point?
I had a galaxy note with gorilla glass, screen got scratched from its own damn pen!
Galaxy Nexus, Nexus S, Samsung Focus, Blackberry Bold 9000 not a single scratch, none of them used gorilla glass.
So when people say their gorilla glass screens got scratched, I believe them.
I just hope my Nexus 4 will remain scratch-less in 6 months.
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Where are you getting the information that GG2 is more prone to scratches? This is bull ****. Out of many thousands of phones sold a few people complained about scratches.
The truth is that the majority of them scratched the screens and do not want to admit it. So calculate the percentiles and I think it is fairly low. So how does this translate into gg2 being easier to scratch?
I have had my phone since Thursday. I have no case or screen protector but I am careful and I clean the screen often using a cloth shami meant for glasses. I have no scratches and often carry the phone in my sweat shirt pocket.
I am not saying that I have tested the durability top much but I surely would not consider this glass easy to scratch.
Btw- I placed this phone next to 2 other devices i have both of which have fairly poor quality glass. You can easily tell this glass is much harder even just by tapping with your finger nail.
Sent from my Nexus 4 using xda app-developers app
A nuke went off and my phone melted therefore gorilla glass is bad.
Sent from my SPH-D710 using xda app-developers app

Calling Google about scratches?

I've got a ton of scratches that are pretty deep all over my Nexus 4 that have been appearing since I got the phone. My last phone was an Atrix and after dropping it a few times I never cared to take that good of care with it and it has only very small scratches, none of which near as deep as the scratches I've been getting on the N4 which I take extremely good care of. I was one of the first to receive the Nexus 4. Is it possible that I got a bad phone or has the whole "bad batch" thing just been tossed around? I'm thinking of calling Google and asking but I would like input before that. Maybe I'd prevent wasting someones time... but if this thing really is defective in some way I would like a replacement.
I have the same problem as you. I've only dropped the thing once and I've always stored it in a pocket alone and yet I have tons of scratches all over. So much for gorilla glass. Let me know if you do call what the results are!
Sent from my Nexus 4 using xda app-developers app
The front of mine is still perfect after two weeks. The back has the protector on still and somehow there is a scratch near the camera.... I'm worried about taking it off until I get my case. Here in Toronto the only way to get a case for it is online shopping... My original case order was cancelled and I got scammed in the process so I had to order a new one that'll come in about a month -_-
Sent from my Nexus 4 using xda app-developers app
Seriously? You're gonna call Google and tell them what? You scratched your phone...not Google -_-… they didn't make the glass.
Sent from my Nexus 4 using Tapatalk 2
Serious_Beans said:
Seriously? You're gonna call Google and tell them what? You scratched your phone...not Google -_-… they didn't make the glass.
Sent from my Nexus 4 using Tapatalk 2
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Did you read the post? Yeah I'll call them out if I get enough people saying they think it could be defective. I've seen a couple threads where people were saying they sent it back for scratches. I'm pretty much asking if people think there was a chance of actually having a defective device and if so could the glass be effected by that.
Glass is glass. It isn't a defect in your phone, you've just had bad luck with the phone and probably sand or other fine particles coming into contact with it.
oricatiy 11am
Pics or it didn't happen
i noticed scratches the 2nd day of use so i called Google and they sent me a replacement
1. It's glass. A single speck of sand will scratch it. It's glass.
2. Because it is glass, you would have been wise to invest $6 in a noninvasive front and back body skin to protect it. You don't think you need it, until you realize you did.
3. It isn't defective and Google won't help you.
Nospin said:
1. It's glass. A single speck of sand will scratch it. It's glass.
2. Because it is glass, you would have been wise to invest $6 in a noninvasive front and back body skin to protect it. You don't think you need it, until you realize you did.
3. It isn't defective and Google won't help you.
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Click to collapse
1. You didn't have to say "its glass" twice
2. I purchased many different screen protectors and all of them where very annoying. This screen was especially designed to be super smooth and it is super oleophobic. Why ruin the experience with a screen protector?
3. I've heard of people saying that they could be defective and scratched too easily so and they even got an RMA. The person above you seems to have gotten one for the screen scratching. I have had cheap phones that I have taken horrible care of that have no scratches on their screen. I have also heard of people taking awful car of their nexus 4 and talking about how durable it was and how it still has no scratches. I've babbied this thing and had a screen protector on it through November to middle December. This all leads me to believe tat something is not right with the screen.
Sent from my Nexus 4 using xda premium
As you say yourself, the glass on the Nexus 4 is meant to be oleophobic, which means that the glass is covered with an oleophobic coating, which scratches more easily than glass would. You just have to be even more careful with it.
Sent from my Transformer Prime TF201 using Tapatalk HD
Chrono_Tata said:
As you say yourself, the glass on the Nexus 4 is meant to be oleophobic, which means that the glass is covered with an oleophobic coating, which scratches more easily than glass would. You just have to be even more careful with it.
Sent from my Transformer Prime TF201 using Tapatalk HD
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Click to collapse
What? The Oleophobic layer is what makes it more scratch resistant. Friction is what causes scratches and if there's less friction then it lessens the possibility of scratches.
I swear people like to talk crazy stuff sometimes. I've had my phone for over a month now (ordered Nov 27 and received Dec 6th). The back of my device is perfectly scratch free now and i'm pretty gentle with my device as well. Dunno wtf you people are doing with your phones but I have no case or anything either and it's perfect still.
Err, no. The oleophobic layer is made of softer material than glass, so obviously it's going to scratch easier. Making something more slippery doesn't make it less easy to scratch.
Sent from my Transformer Prime TF201 using Tapatalk HD
Umm NO, here's the word straight from the horses mouth:
http://www.corninggorillaglass.com/sites/all/files/COR_GG_WhtPaper_Easy-to-Clean.pdf
Go to page 4.
Abrasion Resistance
Scratch resistance was found to be an added benefit of the easy-to-clean coating on Corning Gorilla Glass. Test samples
comprising 1/2 coated and 1/2 non-coated regions were tested by wiping across both surface areas with 150 grit silicon carbide
sand paper, using the crock meter, for 40 passes (back and forth) at ~1.5 PSI. Surfaces were then tested for haze to determine the
degree in which optical appearance of scratches was mitigated. Figure 3 shows an optical photo of such a sample, exhibiting
significant scratching on the non-coated region whereas few visible scratches exist on the coating. Figure 4 demonstrates this
effect further, plotting haze for coated and non-coated glass regions and for chemically strengthened soda-lime glass.Test
conditions also showed a significant benefit for Corning Gorilla Glass over soda-lime glass (50-60% improvement), and further
benefit for the easy-to-clean coating (additional >75%).
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Click to collapse
ADDING the oleophobic coating helps the glass to be more scratch resistant as well as the fingerprints and all that jazz too. Gorilla glass itself is tough but adding that layer helps protect the surface of the Gorilla Glass making it more scratch resistant.
If you want more info, go look up XDA TV and learn something or 2 as well. There was a girl (forget her name now) that explained gorilla glass for her Note 2 device in which she mentioned this as well with more details.
Ahhh found her, it's Erica:
http://www.xda-developers.com/xda-t...ass-drops-tests-composition-xda-developer-tv/
OP, I agree that we shouldn't have to ruin the experience of the phone for the sake of everyday use. I've never had screen protectors and very rarely get scratches while living a fairly active lifestyle.
So far I've not had any scratches on the screen, even cycling with the phone in my pocket. I have been happy with the scratch resistance so far and would compare it to other phones of similar quality.
The back glass has not held up nearly as well, despite sharing the same pocket/conditions. I have a few hairline scratches, particularly over the nexus logo and unfortunately over the camera. My guess is that this happens while pulling the phone in/out of pocket and that is why they are clustered over the logo area.
I'm not sure how much a call to Google will do, can there be quality problems with glass that would cause some to scratch worse than others? QA issues causing breaking seem more likely. To answer your question though, I've not been babying the phone (well, maybe a little) and don't have a hint of a scratch on the screen after a month.
I don't think you can RMA it for scratches after having it for 2 months but it doesn't hurt to call and all they can do is say no.
I myself have no scratches, I should add yet here, and I received mine on November 27th. But it has never seen the inside of my pocket, I bought a belt clip case immediately that it sits in if I'm out and about. IME Pockets are too dangerous as my phones always ended up getting scratched in my pocket because I dropped change in there or put my keys in there by mistake.
I did finally put a screen protector (skinomi) on the front after about a month but I'm not happy with it, it does ever so slightly ruin the experience especially since it is too soft and gets marks in it and it has a dull look to it. But I'm being more than anal about watching out for scratches with this phone as it was an investment. Eventually I'm sure I won't give as **** anymore and start treating it like any other phone but right now paying $400 for a phone still stings a little.
Thanks for the links and I stand corrected. Coming from a Galaxy Nexus, most users found that the display tends to get scratched more than other non-oleophobic glass so it was just generally assumed that the coating was the culprit. Obviously from Corning's documents this isn't the case with Gorilla Glass and their oleophobic coating.
Sent from my Nexus 4 using Tapatalk 2
BravoMotorola said:
I've got a ton of scratches that are pretty deep all over my Nexus 4 that have been appearing since I got the phone. My last phone was an Atrix and after dropping it a few times I never cared to take that good of care with it and it has only very small scratches, none of which near as deep as the scratches I've been getting on the N4 which I take extremely good care of. I was one of the first to receive the Nexus 4. Is it possible that I got a bad phone or has the whole "bad batch" thing just been tossed around? I'm thinking of calling Google and asking but I would like input before that. Maybe I'd prevent wasting someones time... but if this thing really is defective in some way I would like a replacement.
Click to expand...
Click to collapse
Take better care of your phone and it won't get scratched
VoiD_Dweller said:
Take better care of your phone and it won't get scratched
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Click to collapse
+1 ... haven't dropped or scratched my phone. Using a bumper and a rearth slim for the first couple of days of having it.
hope i didnt jinx myself just now
VoiD_Dweller said:
Take better care of your phone and it won't get scratched
Click to expand...
Click to collapse
So did you read the post? That's exactly my point, I do take really good care of it. Now (again go read my posts) I did have an Atrix before this phone and tossed it around quite a bit and it has hardly any scratches that are as deep as the ones on the nexus. The only scratches it has are around the edge and can only be seen in the sunlight. I owned the Atrix for almost two years and never had a screen protector for it. I've owned this phone for only months, and its only gone one month without a screen protector. It seems new scratches appear each week and I'm doing everything to prevent them. It just makes no since why it would be collecting so many scratches in just a small amount of time.
kzoodroid said:
I don't think you can RMA it for scratches after having it for 2 months but it doesn't hurt to call and all they can do is say no.
I myself have no scratches, I should add yet here, and I received mine on November 27th. But it has never seen the inside of my pocket, I bought a belt clip case immediately that it sits in if I'm out and about. IME Pockets are too dangerous as my phones always ended up getting scratched in my pocket because I dropped change in there or put my keys in there by mistake.
I did finally put a screen protector (skinomi) on the front after about a month but I'm not happy with it, it does ever so slightly ruin the experience especially since it is too soft and gets marks in it and it has a dull look to it. But I'm being more than anal about watching out for scratches with this phone as it was an investment. Eventually I'm sure I won't give as **** anymore and start treating it like any other phone but right now paying $400 for a phone still stings a little.
Click to expand...
Click to collapse
Just so you know, neither keys or pocket change will scratch your phone, its sand and the glass particles in dust you want to worry about.

Discussion about Gorilla Glass 3.0 on the HTC One (M8)

Got my gray HTC M8 (UK, contract on 3 Mobile) on Thursday, been treating it like a baby since - keeping it in the rubbery case that came with it; putting it down gently; and when carrying it with me in a pocket, making sure to put it in one that is completely empty of anything else.
I haven't bought a screen protector yet because the one I have my eye on on Amazon doesn't seem to be available at the moment, but figured I'd be ok for a few days. I was wrong.
Today I noticed two hairline scratches, one about 1cm long, the other around 2cm, in the bottom left quarter of the screen. What I don't understand is how - every single time I get a new device that boasts Gorilla Glass, I think "well, hopefully it won't be quite so hopelessly fragile as the last" only to be let down time and time again.
So, anybody else with the new M8 noticed scratches on their screen yet?
Official HTC Screen Protectors 2 pack £9.99 in Carphone Warehouse.
Don't forget the 6 months free screen replacement
Sent from my HTC One_M8 using Tapatalk
biggles1000 said:
Got my gray HTC M8 (UK, contract on 3 Mobile) on Thursday, been treating it like a baby since - keeping it in the rubbery case that came with it; putting it down gently; and when carrying it with me in a pocket, making sure to put it in one that is completely empty of anything else.
I haven't bought a screen protector yet because the one I have my eye on on Amazon doesn't seem to be available at the moment, but figured I'd be ok for a few days. I was wrong.
Today I noticed two hairline scratches, one about 1cm long, the other around 2cm, in the bottom left quarter of the screen. What I don't understand is how - every single time I get a new device that boasts Gorilla Glass, I think "well, hopefully it won't be quite so hopelessly fragile as the last" only to be let down time and time again.
So, anybody else with the new M8 noticed scratches on their screen yet?
Click to expand...
Click to collapse
I still have my m7 for a couple weeks. Same glass, never had a screen protector on it, never had an issue. I don't baby it, but I do make sure nothing else is in my pocket. These things are so tough, can't even imagine what you are doing to it.
Sent from my HTC One using XDA Premium 4 mobile app
biggles1000 said:
Got my gray HTC M8 (UK, contract on 3 Mobile) on Thursday, been treating it like a baby since - keeping it in the rubbery case that came with it; putting it down gently; and when carrying it with me in a pocket, making sure to put it in one that is completely empty of anything else.
I haven't bought a screen protector yet because the one I have my eye on on Amazon doesn't seem to be available at the moment, but figured I'd be ok for a few days. I was wrong.
Today I noticed two hairline scratches, one about 1cm long, the other around 2cm, in the bottom left quarter of the screen. What I don't understand is how - every single time I get a new device that boasts Gorilla Glass, I think "well, hopefully it won't be quite so hopelessly fragile as the last" only to be let down time and time again.
So, anybody else with the new M8 noticed scratches on their screen yet?
Click to expand...
Click to collapse
It's quite possible there was a tiny bit of sand in your pocket, and that's really all it takes to scratch these glass screens my man :/
I haven't used a screen protector in almost three years. Do you lay the phone face down on tables, rub the phone on your shirt or pants to clean the screen, or use paper towels on it? I don't baby my phones at all and never get scratches. Sorry you scratched yours.
I'm just as unlucky as the OP, so I always exercise caution when having a new phone. Before even receiving it, I have a cheap case and screen protector just to hold me over until something better comes out. It's very important to keep my devices flawless because I always sell them to subsidize the cost of a newer phone. There are some people who will boast about Gorilla Glass being the greatest thing ever, but I've still experienced scratches on the few devices I haven't protected so well. Maybe I'm doing something wrong. Maybe I'm just unlucky. Either way, I'll probably never stop using screen protectors.
I put a screen protector on the minute I got mine. However, if u were to believe the video on line then its practically impossible to scratch the m8 screen.
It's always the laying face down on the table that does it. I bet 70%+ of accounts of scratched screens is that.
Same scenario with 2 M7 I had, hairline scratches while I am very careful, though M7 is Gorilla glass 2 and M8 glass 3 so I was expecting to be better.
Perhaps HTC is using another coating above the Gorilla glass which is pretty scratchable
The double flip case was a good protection on M7 and the Dot cover will on M8
Something like grit in my pocket is the only possibility, as I've been using clean spectacle cloths to wipe the screen with and haven't even once placed it face down on anything because I wanted to avoid it scratching. I'm not sure how HTC Advantage works (if at all) outside the US, but I allegedly signed up for Three Rescue (don't seem to be able to access it at the moment) when getting the phone so if the scratches become unbearable then I guess I can swap it.
My previous phone was the black HTC One S, which, you know, had the whole "you don't need a case" claim by HTC, followed by many disgruntled customers such as myself being dismayed at the appalling transformation of the outer shell. Since then I trust HTC's durability claims a lot less, and I've never had a device with Gorilla Glass not get scratched in some way or another, despite being very careful with my devices. I just wish I had bought some form of screen protector beforehand...
Gorilla Glass doesnt mean the screen isnt scratchable. its hard to have a big scratch on it but its easy to do some tiny scratches... its always been like this..
mushages said:
Gorilla Glass doesnt mean the screen isnt scratchable. its hard to have a big scratch on it but its easy to do some tiny scratches... its always been like this..
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Thats not how hardness works.
If you have something hard enough (compared to the gorilla glass) then it'll be just as easy to make a big scratch as it is to make a small scratch.
My M7 has a bunch of lil scratches on it, mostly from me putting it face down on tables, and one time I kept it in the same tight jeans pocket as my Anker battery pack (it was charging the phone) and somehow the battery pack left a rub mark on the screen =.=
Will be putting a screen protector on my M8 probably.. not sure.. meh
I have a cheap one ordered for now.
Nippero said:
Thats not how hardness works.
If you have something hard enough (compared to the gorilla glass) then it'll be just as easy to make a big scratch as it is to make a small scratch.
My M7 has a bunch of lil scratches on it, mostly from me putting it face down on tables, and one time I kept it in the same tight jeans pocket as my Anker battery pack (it was charging the phone) and somehow the battery pack left a rub mark on the screen =.=
Will be putting a screen protector on my M8 probably.. not sure.. meh
I have a cheap one ordered for now.
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thats the best way around. and I prefer http://www.clear-coat.com/ as i tried it on my Butterfly S and loved it! very thin smooth and you dont feel like you even applied any sort of protection + i got life time warranty on it.
jspradling7 said:
I haven't used a screen protector in almost three years. Do you lay the phone face down on tables, rub the phone on your shirt or pants to clean the screen, or use paper towels on it? I don't baby my phones at all and never get scratches. Sorry you scratched yours.
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This x 100. I think this every time I see someone say something like the OP. I have never used Screen protectors or Cases on any of my phones, and I have never damaged a single phone. Sure light scratches on the back from setting it on tables/desks, but never the screen.
Biggest reasons I see people scratch screens are setting it face down, putting it in pockets/bags with change/keys, or dry wiping the screen (using a cloth/shirt/etc to wipe off the screen... rubbing sand/etc in to glass)
crawlgsx said:
This x 100. I think this every time I see someone say something like the OP. I have never used Screen protectors or Cases on any of my phones, and I have never damaged a single phone. Sure light scratches on the back from setting it on tables/desks, but never the screen.
Biggest reasons I see people scratch screens are setting it face down, putting it in pockets/bags with change/keys, or dry wiping the screen (using a cloth/shirt/etc to wipe off the screen... rubbing sand/etc in to glass)
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As true as that is with other people, I've done nothing but treat the M8 with care. Never face down on a surface, always resting fully on a surface rather than hanging off, always carried in a pocket with no other items, regular cleaning all over,... other than the possibility of grit I still don't see how this could have happened as it's been treated with the utmost care. Even when plugging the micro USB cable in I've done it carefully and properly so as to avoid any markings around the port as happened on the One S. Yes, when my devices reach the end of their tenure they tend to look sub-par, but I never mistreat them. Other than my old Qtek and Touch Pro2, I've yet to have a device live out its period of usage and come out the other end with an unmarked screen.
Personally I always end up with little scratches on my Screen. My M7 was no exception. That had quite a few small scratches on the screen, but I never kept a screen protector on.
My M8 now has a screen protector and I will probably keep it that way. The ones I picked up are brilliant and I can't even tell it's on there without squinting my eyes!
I haven't used a screen protector since I had my HTC Hero and I never have scratched screens. The Captivate has some hairline scratches but it also went flying out of a moving vehicle so its amazing the glass isn't shattered entirely.
I've been using the original Desire since 2010 without a protector and maybe half of that was without a case. I can only find 2 or 3 hairline scratches which I can't even see unless I turn off the screen and reflect some light over them. I've slipped on some ice once and fell directly onto my phone without a case and it only cracked my camera lens cover. If my 4+ year old phone can handle that without gorilla glass, then I can only imagine that any new phone I buy should be near invincible.
I used to hate screen protectors until I started using Spigen ones. I get them for all my phones and most folks have no idea there's a screen protector when I sell the phone. They are very good quality, and the fit is always perfect if you take your time to do it right. NEVER buy those junk screen protectors that the carrier stores sell. Those are the ones that make people hate screen protectors.
biggles1000 said:
As true as that is with other people, I've done nothing but treat the M8 with care. Never face down on a surface, always resting fully on a surface rather than hanging off, always carried in a pocket with no other items, regular cleaning all over,... other than the possibility of grit I still don't see how this could have happened as it's been treated with the utmost care. Even when plugging the micro USB cable in I've done it carefully and properly so as to avoid any markings around the port as happened on the One S. Yes, when my devices reach the end of their tenure they tend to look sub-par, but I never mistreat them. Other than my old Qtek and Touch Pro2, I've yet to have a device live out its period of usage and come out the other end with an unmarked screen.
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a google search brought me to this forum and I just wanted to post to help get the word out there: I've had the same experience with my M8. this is my fifth smartphone total and I haven't used any kind of screen protector since the early days. I've never needed them, never had any issues with scratches until this one. I've only had it for two weeks and have treated it with the same level of care I have all the others but somehow it's gotten several in that time. it's like there's some sort of extra layer over top or something, but so far I haven't found any info supporting this. I tried taking it back but of course t mobile won't give me the time of day. so it looks like I'm stuck with it for the next six months at least.
excellent phone otherwise.

Galaxy S7 scratches very easily

Hi
I got my S7 3 weeks ago and overall it is a very nice phone.
However, I'm very disappointed how easily it scratches. I've always been good with not scratching my previous phones and especially with this brand new phone, I've been careful never to have it in my pocket with keys etc. Haven't dropped it a single time or done any other stupid things. Yet I already have plenty of scratches, even some pretty deep ones. The only explanation I can think of is that one day I had the phone in my pocket with my employee card (in a plastic casing, but no sharp edges etc.) and another day with my credit card. Also, I can't exclude the possibility that the head phones (but not the jack) may have swept the surface or that it may have hit the ziplcok of my jacket when taking it out. Either way, all completely trivial things I've done to tons of phones and never had a scratch problem. I noticed the first scratch a week ago, felt a bit bummed but it was very small so just thought I would be more careful. But today I found two new scratches, and one of them is pretty big! And I absolutely can't explain how it got there.
I was happy about this phone, now I'm just thinking how I can stand the wait for the 6 month contract to be up so I can get something to replace this piece of trash.
Considering that this phone is supposed to have Gorilla Glass 4 and the insane things it should withstand, I feel very angry and disappointed that I could be in this situation even after having been so careful. I even thought for a moment maybe the plastic protection screen was still on, because it feels like it scratches as easily as cheap plastic. I feel ripped off and actually think this should be a warranty issue. But would like to know if others had this experience with S7. I have found other threads about people commenting it scratches very easily, but that was from the early days. Now you have had it for a few weeks, how do you feel?
Also I would like to warn others who already bought this phone to be extremely careful and consider a case/bumper for it. And also, to people who haven't bought it yet, if you don't like cases and bumpers (which I don't) strongly consider if this phone is for you!
This is sad. I guess Corning took four step backwards with their gorilla glass 4.
Sent from my iPad using Tapatalk
I can confirm this phone scratches almost easier than any phone I've ever owned (and that's multiple flagships from multiple mfg's several times a year for YEARS)
The only phone that scratched as easy was the Nexus 4 and the S6 Edge+
It's really micro scratches, probably in the oleophobic coating, but damn.. and some may ask why didn't this happen on the Note 5? or the S6?
I can guess.. it's because the curve of the screen causes it to come into contact with surfaces more than a flat phone. Same thing with the S6 Edge+
Price you pay for the aesthetic. But it is micro scratches.. have to hold it at an angle in direct sunlight to see them.. I have 2 already. I always use a dedicated pocket with nothing else in it, and baby my devices like you wouldn't believe.
So yeah, it's annoying, but a deal breaker? Nah. This phone's badass.
ingenious247 said:
I can confirm this phone scratches almost easier than any phone I've ever owned (and that's multiple flagships from multiple mfg's several times a year for YEARS)
The only phone that scratched as easy was the Nexus 4 and the S6 Edge+
It's really micro scratches, probably in the oleophobic coating, but damn.. and some may ask why didn't this happen on the Note 5? or the S6?
I can guess.. it's because the curve of the screen causes it to come into contact with surfaces more than a flat phone. Same thing with the S6 Edge+
Price you pay for the aesthetic. But it is micro scratches.. have to hold it at an angle in direct sunlight to see them.. I have 2 already. I always use a dedicated pocket with nothing else in it, and baby my devices like you wouldn't believe.
So yeah, it's annoying, but a deal breaker? Nah. This phone's badass.
Click to expand...
Click to collapse
I've had mine since the 8th of March and no scratches here. Where as the S6 edge I had scratched in 2 days.
Sent from my SM-G935F using XDA-Developers mobile app
I must agree with the thought of the curved glass causing it to come into contact with different objects. I've had my edge since launch day and I've got micro scratches close to the home button. Happened on my 6 edge too. I look at my wife's S4 active and there's not a single scratch on it. I baby mine by keeping clean pockets and watching wear i put it. She has a no care attitude about hers. Always thought corning would make progress with the newer versions but with the 6 last year and the 7 this year it seems like they regressed.
the glass maybe made in china
I've always used a case and a screen protector on all my devices, and this is no different, my only problem was that I didn't want to cover up the phone's look as I love the silver look on mine, I've always had black phones so this was a must for me, I loved the way it felt bare in my hands but scared me how delicate it also felt. I got the clear spigen neo hybrid case with the silver bumper/trim and it accents the look of the phone with minimal coverage while protecting it. I hate the difference in feel of the glass with a screen protector but I guess is a trade off for protection.
Sent from my SAMSUNG-SM-G935A using Tapatalk
This is why i put a screen protector on day one.
Im waiting on my protector for this phone tho.
Sucks not having a protector on.
Better to screen that and replace it then strach your screen and not be able to.
Also most people misd understand the glass.
Rocks and sand are what sratch the screen the most.
Keys, knives , metal. Normally done.
Its all about a hardness. And something cant be sratch by something softer then it.
And glass is made from sand so it can scratch itself pretty easy.
So you might have had a small amount somewhere.
Hello,
Same for me. Never had scratches on my phones and now I got 3 little scratches. Can't understand how this could happen! Very dissapointed ?
i never use cases or films, took my s7 to the beach and got 2 micro scratches from the sand in my pocket but they are impossible to see without taking at least 3 seconds to find them at certain angles, the screen looks brand new really... usually id see heaps of easily visible micro scratches after going to the beach... just reporting my experience.
I can also confirm the S7 Edge definitely scratches more easily than the S6 Edge. Very disappointing.
Do you mean screen scratches or cover scratches? It is very strange that a gorilla glass 4 scratch so easily.
Sended from my Samsung Galaxy S7 Edge Gold Platinum
fully wrapped mine with protective film and screen protector since day one... don't want to take any chances.
but sad to hear that it is so easily scratched
its really does scratches fast.. didnt do anything besides putting it in the dock as desk clock and occasional two time walk around and it has a dual line of micro scracthes ... all you need to do is take wet finger and swipe across the screen all the scratches will be visible.
How come gorilla glass got scratches ? Maybe its not gorilla glass lying samsung shame on u
barely 24 hours into using the phone already scratched like mad. just in and out of empty pocket & several calls.
i've used 4s, 6s+, z3, 1+2 all NEVER scratched like S7e on day ONE itself. what a freaking shame.
#glassgate
I'm using it every day, I also dropped it twice, no screeches.
well i droped my phone twice now one with cover where the case took a few cracks not phone
and
second time it fell flat on the screen from bit below your knee to foot hight its fine no scratches or damage no cracked glass was really lucky
also i use am Iring now to prevent my phone from falling and it also works as a stand for your phone its a great product
my phone is s7 edge
oh im also using back cover debrand skin and screen protector at first i used a tampered glass but it kept poping out so i cchanged it to film
im extra careful no matter how good the screen is i wouldn't want any scratches
I don't even think they put real gorila glass on the back. I never put any kind of protection on my screens and never got any scratches on it. This stands true for the s7 edge, but the back is scratched even by the interior of a case for crying out loud.
I can confirm they are terrible.
I've also had this phone for a month now, and after a few days of using it it now has some small and one big "scar" which Samsung support and service says it's my fault, and of course they will do nothing about it..
I ordered a screen protector, but twice, it came broken, so I'll try a different store, which is sad to see since my S4, after more than 4 years is still scratch free!

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