Nexus 10 Screen Refresh Issue? - Nexus 10 Q&A, Help & Troubleshooting

I've noticed mostly while browsing (especially in portrait mode) that the higher up on the screen from the bottom of the device, the faster it seems to refresh. This is painfully obvious when looking at something with straight lines as they will bend. After closer examination, this happens on everything with the device, not just browsing. I have force GPU rendering enabled, and tried turning that off, but it made no difference.
Video showing what I'm referring to:
https://www.youtube.com/watch?v=Ib5_7nmUtDQ
Notice how the left (top) portion of the screen responds faster to refreshing from scrolling.
Sent from my Nexus 10 using xda app-developers app

That is really strange.... Not doing that on mine.

Well, if I can get a few of you guys to confirm this is exclusive to me, I'll me exchanging it. It should be painfully obvious in portrait mode on anything really. Just scroll at a few different speeds and you'll be able to tell.
Sent from my Nexus 10 using xda app-developers app

Definitely not happening on mine, either. I'd initiate an exchange process immediately.

Suppose I'll be calling Google ASAP. Do they send a replacement prior to receiving my defective unit?

Nitemare3219 said:
Suppose I'll be calling Google ASAP. Do they send a replacement prior to receiving my defective unit?
Click to expand...
Click to collapse
They authorize a hold of the price of the tablet on a card, send you a replacement; you send the defective unit back to them, they lift the hold. That's how common Google warranty replacements go (apparently they actually used to just send the device without requiring the hold, but some people took advantage of that and kept both devices... sigh)
Might be able to request for you to be able to send the tablet to them and then they send you a replacement, but idk.

Never saw this one in my N10.. but sometimes.. seems saw the app icon flashing when i turn it on from lock status.. not sure..

Mine doesn't do that. Since it looks possibly software related, i'd recommend that you do a factory reset, and check to see if it still does that while its still vanilla.
FYI, If you report the issue and initiate the replacement order per the support on the same day, they'll email you a paid UPS return label with an expiration date about 14 days. The replacement should arrive much earlier than that, so you can use the packaging of the replacement unit to return the defective one, if need be. This is from my experience.

Well I got the RMA started, but of course I wasn't planning on having to have another $400 available, so I can't go through with the RMA for at least 2 weeks (who knows if they'll even allow it then). The rep suggested going through Samsung's warranty program, but I figure they're going to send me a refurb so I've declined for now. I guess I'll request to do an RMA without having an authorization, but I can't see them doing it.
I'll try a factory reset, but I just don't see how this is software related. Such a shame too, because everything else about this device has been perfect.

Just to make the problem even easier to see, here's a screenshot from a video.
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"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
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"lightbox_toggle_sidebar": "Toggle sidebar"
}
This was an email I sent to myself of essentially a straight dotted line. However, in the image you can see two partial lines. I was scrolling back and forth to show the differing refresh. The line forming on the right shows the most recent screen information starting to be displayed, while the left is slowly disappearing, top to bottom just as described originally.
Sent from my Nexus 4 using xda app-developers app

Nitemare3219 said:
Well I got the RMA started, but of course I wasn't planning on having to have another $400 available, so I can't go through with the RMA for at least 2 weeks (who knows if they'll even allow it then).
Click to expand...
Click to collapse
The person I spoke to told me I had a year to put the $400 on hold. Not entirely sure if this was true or not though since I thought Play Store purchases had only 15 days?

Perhaps I had a misunderstanding of the way the Play Store works. The rep just told me I have a year to file a warranty claim and the 15 days is just a buyer's remorse period. While that's fine and dandy, I'm still bummed that I have to wait awhile before I can go through with the RMA since advanced RMA is the only method they offer.
Sent from my Nexus 10 using xda app-developers app

Mine does the same (in Chrome). But not as heavy. Maybe a Chrome bug?

Nitemare3219 said:
I've noticed mostly while browsing (especially in portrait mode) that the higher up on the screen from the bottom of the device, the faster it seems to refresh. This is painfully obvious when looking at something with straight lines as they will bend. After closer examination, this happens on everything with the device, not just browsing. I have force GPU rendering enabled, and tried turning that off, but it made no difference.
Video showing what I'm referring to:
https://www.youtube.com/watch?v=Ib5_7nmUtDQ
Notice how the left (top) portion of the screen responds faster to refreshing from scrolling.
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
I was experiencing the same thing see my thread I started
http://forum.xda-developers.com/showthread.php?t=1999152
it's software not hardware, all displays do it just more noticeable on this tablet due to high resolution and gpu drivers probably not mature enough yet to handle faster refresh or graphics rendering. But this is definitely the same thing i am seeing on my tablet, makes me dizzy to use in portrait mode due to that wavy bendy effect. So I am using it in landscape.
I have an Ipad 2 where i didnt see this until i went back to check on it after seeing it on my nexus and if i look closely i can see it on my ipad 2 as well just its not very noticeable so i never paid attention to it. so its definitely software related due to gpu drivers. im hoping they get optimized with time if not i will have to sell and get ipad 5 when it comes out.
---------- Post added at 01:13 PM ---------- Previous post was at 01:08 PM ----------
sidamos77 said:
Mine does the same (in Chrome). But not as heavy. Maybe a Chrome bug?
Click to expand...
Click to collapse
I tried different browsers and its the same on all. but definitely more noticeable on chrome.

If others are experiencing this, then I'm probably not going to return the device. Everything else about it is flawless (minimal backlight bleed, no dead pixels, back cover doesn't make noise). So if some more of you could chime in here just to be sure, it'd be great.

Nitemare3219 said:
If others are experiencing this, then I'm probably not going to return the device. Everything else about it is flawless (minimal backlight bleed, no dead pixels, back cover doesn't make noise). So if some more of you could chime in here just to be sure, it'd be great.
Click to expand...
Click to collapse
I feel the same way. Everything else is perfect. That's why I'm holding out hope the drivers get optimized and the effect will no longer be that noticeable. I just looked back at my ipad 2 and it has the same effect. But I have to really look for it to notice it. Before I never even knew it did it because it renders much faster due to lower resolution so it's practically unnoticeable.

I have it on my Nexus 10 as well. It has to do with the way the screen refreshes, top-to-bottom. When the tablet is rotated, it becomes the left (or right) edge and the wobbly effect can be noticed when scrolling. Pretty much any device with this high resolution of a display is going to have the issue. I just looked at an iPad 4 and it does the same thing.

I have this too in dolphin browser. Don't notice in landscape but do so in portrait. Not sure it is a refresh problem though, Windows Phone 8 does a similar effect on purpose for example. Either way I have no problem with it.

i notice the wobble as well

It does it on mine too. In both Boat Browser and Chrome. Just use it in landscape, its what it is designed for

Related

Bought used Nexus One. Has ONE spec of dust...

So I found a used Nexus one on craigslist for a great deal and everything works perfectly fine. The previous owner had his email engraved on the phone, but that is not an issue. The screen also has some minor scratches, but none are visible when using it. However, there is one annoying problem. A speck of dust on the bottom left of the phone. I don't know how it possibly could have gotten there.
That is the most annoying part about it. One, white, speck. Should I ask him to take it back, or am I being too picky? Does your N1 have a speck of dust?
Finally, I am worried about how this will affect resale value. I know they are currently going for $200+, but with a speck of dust and an engraved email, I don't know how much it'll be worth.
Should I get a case for the phone?
Thanks.
if that's the only thing, I'd say keep it. The sealing around that area is a problem on (all? most?) N1s. I have quite a lot of dust near that corner (and I've been very careful), if you read around you'll see it's fairly common.
It's even remarkable that it's only one speck of dust enjoy your N1!
I don't have any dust under my screen, but I remember that being a common complaint here during the first few months they were available.
If you want to risk the getting more particles in there you could take it apart using the ifixit guide and hope for the best.
spamlucal said:
if that's the only thing, I'd say keep it. The sealing around that area is a problem on (all? most?) N1s. I have quite a lot of dust near that corner (and I've been very careful), if you read around you'll see it's fairly common.
It's even remarkable that it's only one speck of dust enjoy your N1!
Click to expand...
Click to collapse
Yep, as far as I can tell, the spec of dust, one minor scratch on the back, and the email engraving are the only problems. I really hope that dust particle doesn't multiply.
Does anyone think I should get a case for my new N1, or should I wear it "naked." Finally, as a new person to android, please help me get to know my phone. I want a weather app like in HTC Sense, but I don't want to install weather channel or something. I have the NYtimes widget, so I don't need the default news widget. What other kinds of apps should I have?
Finally, I will probably do a review of the N1, from a person coming from a iPhone 2g. The N1 is blazing FAST!!! The same apps on N1 load in less than 2 seconds, while on the old iphone, it would have taken 15 seconds. Heavy websites like head-fi load in 3 seconds, compared to almost 30seconds on the 2g.
Forgot to say that my phone runs 2.3.4 gingerbread, which the previous owner flashed before he sold it to me.
Run naked!
First thing i did on getting my N1 is get the hairdryer on to it. Warmed the glue behind the screen edges and then push it down to get a better seal.
Obviously a bit late for you now but may help to stop any more dust getting in
if it bothers you I'll take it off your hands for $150.
Scintillation said:
So I found a used Nexus one on craigslist for a great deal and everything works perfectly fine. The previous owner had his email engraved on the phone, but that is not an issue. The screen also has some minor scratches, but none are visible when using it. However, there is one annoying problem. A speck of dust on the bottom left of the phone. I don't know how it possibly could have gotten there.
That is the most annoying part about it. One, white, speck. Should I ask him to take it back, or am I being too picky? Does your N1 have a speck of dust?
Finally, I am worried about how this will affect resale value. I know they are currently going for $200+, but with a speck of dust and an engraved email, I don't know how much it'll be worth.
Should I get a case for the phone?
Thanks.
Click to expand...
Click to collapse
i would like to see some pictures of this speck your talking bout.
SuperDeform said:
i would like to see some pictures of this speck your talking bout.
Click to expand...
Click to collapse
Sure!
Here you are.
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"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_toggle_sidebar": "Toggle sidebar"
}
Are you kidding? That's tiny. Keep it!
Scintillation said:
Sure!
Here you are.
Click to expand...
Click to collapse
Why does your phone look exactly like mine !!!!!! I thought my phone was unique >.<
Sent from my Xoom using XDA Premium App
I wonder???
In any case, I just discovered this amazing thing called the "wifi never sleep policy."
So here's the deal. I have no mobile data (shocker!!). That means I shut shut off my data roaming and mobile data settings. Since I am often around wifi, I just use that. I notice that when the phone has been untouched for maybe 20 minutes or so, when my desktop client gets an email, my phone does not. So I looked around, and I found out about the wifi-never sleep policy.
What exactly does this mean? The description says that it will never switch to mobile data, but I have NO mobile data. To have maximum battery life, what should I do? Effectively, if I set to off when screen is off, wouldn't it effectively turn off ALL data (wifi and mobile data, which was never on to begin with).
Also, I could opt for 2g networks only, but I don't know if that's useful.
Still you should set wifi sleep policy to never. Its super efficient even with wifi on.
Scintillation said:
I wonder???
In any case, I just discovered this amazing thing called the "wifi never sleep policy."
So here's the deal. I have no mobile data (shocker!!). That means I shut shut off my data roaming and mobile data settings. Since I am often around wifi, I just use that. I notice that when the phone has been untouched for maybe 20 minutes or so, when my desktop client gets an email, my phone does not. So I looked around, and I found out about the wifi-never sleep policy.
What exactly does this mean? The description says that it will never switch to mobile data, but I have NO mobile data. To have maximum battery life, what should I do? Effectively, if I set to off when screen is off, wouldn't it effectively turn off ALL data (wifi and mobile data, which was never on to begin with).
Also, I could opt for 2g networks only, but I don't know if that's useful.
Click to expand...
Click to collapse
Download juice defender and it will help save battery plus you still get your messages.
Sent from my Xoom using XDA Premium App
I have some dust on the bottom left corner if my screen as well. I wish I knew how to get it out. It's noticeable when there's sun shining on the phone.
I opened to clean my n1 before, but new dust came back two weeks later. Just like I didn't do anything.
I don't have any dust under my screen but i do have one hair under the screen. I leave it there to remind me of the 7 year old sweat shop worker who built my phone in China. I imagine him playfully giggling with the sweatshop child worker seated next to him, then with a firm swat to the back of the head, echoing from the taskmasters whip behind him. Then franticly and quickly pressing the digitizer on my nexus into place. But not soon enough for the single hair to fall down into its final resting place. This single storyless tear , frozen in its technological tomb for eternity .
Lest we forget
Sent from my Nexus One using Tapatalk
Scintillation said:
So I found a used Nexus one on craigslist for a great deal and everything works perfectly fine. The previous owner had his email engraved on the phone, but that is not an issue. The screen also has some minor scratches, but none are visible when using it. However, there is one annoying problem. A speck of dust on the bottom left of the phone. I don't know how it possibly could have gotten there.
That is the most annoying part about it. One, white, speck. Should I ask him to take it back, or am I being too picky? Does your N1 have a speck of dust?
Finally, I am worried about how this will affect resale value. I know they are currently going for $200+, but with a speck of dust and an engraved email, I don't know how much it'll be worth.
Should I get a case for the phone?
Thanks.
Click to expand...
Click to collapse
I'd say keep it too.
I don't know where the previous user engraved his email, but if its on the battery cover, then why don't you get a replacement cover from cnn.cn?
The N1 has been one of the best smartphones I've ever had!
Enjoy it!
Sent from my Atrix using Tapatalk
Get a screen protector. No need for a case.
I'd take it. With mine, i dropped it a few times so I have dings on the darker gray plastic bit but othe than that it's great.
The resale of the phone is probably most affected by the email engraving.
Sent from my Nexus One using XDA Premium App

Nexus 7 liquid and gray screen issue

I just got my n7 after waiting for a month but i feel really sad mine have issue .the screen look gray . White cant us it and there are something like liquid in corner . Is there away to fix or i need to change it
I really like Asus as company with idea but i don't like there manufacture they don't work well always issue got tf101 and 201 they had issue in screen and gps in prime . And now i got padfone and n7 the padfone dock station no response when touch it . And the nexus 7 look bad screen gray and and there is liquids
I dont respect Asus anymore and i dont trust it anymore
Sent from my PadFone using xda premium
If its really liquid RMA your N7. However if you are seeing something like light bleeding all around the the edges of the screen when you turn on the device I think it is some software issue.
My screen look gray i cant use it and when i enter any app i still see menu icon shadow . Its like plaza screen problem
Sent from my PadFone using xda premium
smelian said:
Sent from my PadFone using xda premium
Click to expand...
Click to collapse
I had trouble taking everything you said seriously after reading what you wrote it on.
Nexcellent said:
I had trouble taking everything you said seriously after reading what you wrote it on.
Click to expand...
Click to collapse
Nobody gives a **** about your opinion.
OP: your screen needs to be replaced. Sounds like you have screen burn in and ghosting. It's a hardware problem and you need to return it to google, sorry to bring the bad news.
Sent from my LG-P999 using xda app-developers app
This how the screen look some time it come ok as normal
And its have ghost
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damn waited 1 month and now i need to change it
Sent from my PadFone using xda premium
Man that's horrible. Yea replace that sucker. Hopefully they will send you another one before sending yours out so at least you can play with it some.
I don't know where you live or your money situation but you might be able to buy one locally and just return the defective one for a full refund. This way you can have a working unit asap while you deal with the bad one.
I'm just the opposite with Asus. Their hardware was always cutting edge and their device support is amazing. I had a TF101 and it was an awesome tablet. I had no issues whatsoever. The N7 being from Asus is partially why I bought it. They can have my money and support. I only recommend Asus for tablets because of the upgrades and support they give.
Sent from my Galaxy Nexus using xda premium
First picture I can see writing. The second picture is rather shocking how did that pass quality control? I agree that you should get full refund and buy a new one in store.
player911 said:
Man that's horrible. Yea replace that sucker. Hopefully they will send you another one before sending yours out so at least you can play with it some.
I don't know where you live or your money situation but you might be able to buy one locally and just return the defective one for a full refund. This way you can have a working unit asap while you deal with the bad one.
I'm just the opposite with Asus. Their hardware was always cutting edge and their device support is amazing. I had a TF101 and it was an awesome tablet. I had no issues whatsoever. The N7 being from Asus is partially why I bought it. They can have my money and support. I only recommend Asus for tablets because of the upgrades and support they give.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
i talked with google support they will see if they will replace it for me or no
but the problem i bought it from usa and im in kuwait now so i will need time to send and time to get new one , and i don't trust asus to be honest i think i will get another one with another issues :S i like Asus but i dont trust there build quality cuz have bad experience with Tf101 Tf201 and padfone now
when i use it for sometiems everything be ok the screen color come normal and no ghosting i think there is something with LCD connector
smelian said:
when i use it for sometiems everything be ok the screen color come normal and no ghosting i think there is something with LCD connector
Click to expand...
Click to collapse
Did you do any kind of modding to it? Like removing the long strip of foam that sticks on top of a ribbon cable?
Summerfly said:
Did you do any kind of modding to it? Like removing the long strip of foam that sticks on top of a ribbon cable?
Click to expand...
Click to collapse
no nothing i just open the box and it was like this now i found thats when i use it for 5-10 min its become ok but when i press lock screen key its back to gray screen but there is ghosting .
I want to know something my device screen became white and gray when I lock the screen on or the device on and have ghosting when change from screen to screen or use something for some sec
BUT when I use it for more than 5-10 men without screen off everything become normal the screen color be good and no gousting
So I want know what is the problem exactly and if it can get fix by software or if I can fix it alone ,, I'm scared from Asus I don't trust them I asked for rep but from what I read in forum there are lot of issue on the replacement device
Sent from my Nexus 7 using xda premium
try using a pixel fixer and let it run for 30 min or so. if that doesn't fix it then RMA.
Sent from my mopho
Nexus 7 Screen "Ghosting"
I have had the same issue with my N7. I noticed this issue from day one but paid no attention it because the device was delivered late in the day and the package was extremely warm I turned it off and let it rest for a few hours to let the device cool down.
Keep in mind 15 minutes after I got the device, it was unlocked and flashed with CWM Touch Recovery. BusyBox installed, Rom Manager and a Preview build of CM10. Today I was playing a game of Sudoku and 5-7 minutes after the game was over, I closed the app out. The background to the game was solid white and the Sudoku board was black boxes. After I closed the app out you could clearly see the Sudoku board on the screen as well as the numbers and everything. I turned my N7 off and turned it back on and the bleed through was still there.
I setup a call with Google and within 4 minutes I had two e-mails. One to print off a RMA and return UPS Shipping label and the other to order my New N7. Clearly they wont let you have a replacement on good faith. They told me they had to receive my defective device within 21 days of this e-mail it had to pass testing. The representative, told me they had to test it for water damage and make sure I didn't go tap dancing on the screen... However, I had to flash stock ROM, stock recovery and re-lock the boot loader. It was easy enough.
***Edit***
A good point to bring up. Google gives you two options for returning your defective Nexus.
1. No payment method
a. Return via RMA Kit
b. wait for Google to test the device
c. Receive a replacement Nexus 7 after testing is complete
2. Payment method
a. Click on a link e-mailed to you
b. purchase your new nexus for 199.99 no S&H or taxes (This is just a hold until they receive your old nexus and test it)
c. return your nexus via RMA (you have 21 days to return or they charge you for the new nexus)
d. once Google tests and verifies your device is covered under warranty, you receive a credit to your account
I hope my new Nexus 7 doesn't have the same issue.

Walmart (in-store/on-site) N7 buyers - a few return & protection plan questions

Hey XDA'ers -
So I have a SSN : C60K (June Production Line) N7 16gb/$249 (flat price, no tax) tablet purchased in-store/on-site from Walmart - approaching 2 weeks soon.
I do have a bit of screen lifting and flicker (in low brightness) as per the hundreds/thousands of posts; similarly addressing these issues - It's been bearable, but I was planning on returning it next month and swapping it for a more recent, (perhaps September or October production line) unit.
My Walmart is super-cool in returning things, as are almost all of them - especially if it's a notable defect - swapping for the exact item.
I didn't purchase the Accidental Protection Plan at time of purchase, but I plan on going there in the next day or so (you have 30 days to do it upon purchase) - it's only $30 (29.99) for 2 years... not that bad of an investment for anything potential... I haven't had the chance to really delve into what the plan covers, and I am assuming it might go through a company like Asurion (I might be wrong)... In any case... depending on how you pitch it back to Walmart on a physical visit to customer service, they might not even bother with the returning your defective unit to get repaired/replaced and just have you go to the Electronics Department and get a new one; if they have it in stock.
I didn't want to just return the N7 and wait for the next lineup; as I've been enjoying it... and random (but not highly accurate) chatter has made me wonder if google/asus will be actually working on revised hardware - At least we have a little better idea on how to tell the newer production lines by the SSN/serial :
(for those who haven't caught the info on it) briefly :
Code:
C is the year 2012
8 Is the month
0 Is the run
K Thousand
Anyways, I'd like to hear any experiences specific to Walmart - regarding the return process and ideally, what the protection plan is all about - I'm sure the Walmart.com (e.g. mailing back, etc... might be a bit more challenging so to speak) versus going to an actual store. However, it should be relatively easy albeit purchasing online to bring it back to a physical place to do the above mentioned things I had shared.
Okay - thanks!
Just checking in - had to make a decision in a day /
Perhaps if mods thought this would be better placed in the general section versus this - I figured the Q&A section was for placing unsure topics; along with courtesy to the other established N7 device sections.
I didn't go for it myself, but it's not a bad deal. I just like living on the edge. If it helps you sleep, go for it.
Sent from my Nexus 7 using Tapatalk 2
I purchase my first nexus 7 from Walmart in-store . It had screen lift too. I got my money back the next day and purchased from office depot which don't give refunds only exchanges the first 14 days . Walmarts have really lenient return policy . They didn't even ask what was wrong with it . The one from office depot had screen lift also so I exchanged it and the one I have now is almost perfect.
Sent from my Nexus 7 using Tapatalk 2
I just purchased mine from walmart yesterday. C7OK. How can I tell if I have screen lift?
Sent from my Nexus 7 using Tapatalk 2
niv3d said:
I just purchased mine from walmart yesterday. C7OK. How can I tell if I have screen lift?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
The most effective way to test for screen lift is to hold the device with the right side facing you. Look across the display and use the left bezel as a silver horizon line. If the black display is higher than that line at any point, you'll be able to see it.
Here is an example of a perfectly flush display, looking across the device from the right side.
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Press firmly on the left side of the display to see if there's any distortion. Listen for any sticking or clicking sounds. Does it feel spongey?
Ok thanks! Well the right side is fine but the left when looking at it the same way I do see some of the black above the silver bezel :/
Yea I can actually feel it a little bit when trying to that is
Sent from my Nexus 7 using Tapatalk 2
niv3d said:
Ok thanks! Well the right side is fine but the left when looking at it the same way I do see some of the black above the silver bezel :/
Click to expand...
Click to collapse
Many people here are perfectly happy with a hair of separation, but since you purchased from Walmart you would be dealing with ASUS for warranty if it got worse over time.
I'd return it, but if it has none of the functional problems like rippling along the edge when pressed, or making noise, then for some people it may not be worth the trouble.
pxlitup said:
Many people here are perfectly happy with a hair of separation, but since you purchased from Walmart you would be dealing with ASUS for warranty if it got worse over time.
I'd return it, but if it has none of the functional problems like rippling along the edge when pressed, or making noise, then for some people it may not be worth the trouble.
Click to expand...
Click to collapse
Yea I mean it doesn't make any noise or seem to cause any issues. I can push it down lightly and it'll come back up but it's maybe a hair separation. I just don't want it to be a future problem.
Sent from my Nexus 7 using Tapatalk 2
And you were super happy 5 minutes ago before you found out yours had screen lift. It is so minor that most people don't realize or notice it. But once you do it is a pain. Taking the back off and inserting a home-made washer under the screen fixed mine.
There are tons of threads on it the screen issue. Walmart is awesome at taking stuff back.
player911 said:
And you were super happy 5 minutes ago before you found out yours had screen lift. It is so minor that most people don't realize or notice it. But once you do it is a pain. Taking the back off and inserting a home-made washer under the screen fixed mine.
There are tons of threads on it the screen issue. Walmart is awesome at taking stuff back.
Click to expand...
Click to collapse
Lol very true! I just don't want it to be a future issue. Then again I have 3 years extra insurance on it.
But I can push on the spot in the middle of the left side and it will stay down for like 5 seconds and then come back up. But it's so small of a lift if at all. Not sure a hair would fit next to it
Sent from my Nexus 7 using Tapatalk 2
Walmart is extremely good about returning items. They hardly ask questions and the whole experience is completely painless. The worst part is standing in line waiting for 1 or 2 cashiers to get a whole line of people taken care of lol. I think I might go in and purchase the 2yr protection if the small print checks out.
Sent from my Nexus 7 using xda premium
---------- Post added at 03:54 PM ---------- Previous post was at 03:49 PM ----------
niv3d said:
Yea I mean it doesn't make any noise or seem to cause any issues. I can push it down lightly and it'll come back up but it's maybe a hair separation. I just don't want it to be a future problem.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Dude honestly I would just keep it and don't let it bug u. Like you said you have 3yrs of protection so if it does get worse simply rma. I'm not even sure if people know for a fact that it will get worse. Enjoy your device and don't sweat the tiny stuff.
Sent from my Nexus 7 using xda premium

Screen Yellowing

I don't really see many people talking about the screen yellowing on the Nexus 10, yet I think it is a more important issue than the backlight bleed. I have been living with the backlight bleed just fine, however the uneven screen color is absolutely terrible. I will post up some pics later when I get home.
Who else has this issue? There isn't a day that goes by where I don't notice it. It's literally the entire right half of the screen. I can confirm that it's a hardware issue by simply rotating the screen 180 degrees, and now the yellowing is on the left.
How would I go about getting Samsung to fix this? They keep telling me it's normal and within spec...
Thanks!
Edit: here are the pics.
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jefflikesbagels said:
I don't really see many people talking about the screen yellowing on the Nexus 10, yet I think it is a more important issue than the backlight bleed. I have been living with the backlight bleed just fine, however the uneven screen color is absolutely terrible. I will post up some pics later when I get home.
Who else has this issue? There isn't a day that goes by where I don't notice it. It's literally the entire right half of the screen. I can confirm that it's a hardware issue by simply rotating the screen 180 degrees, and now the yellowing is on the left.
How would I go about getting Samsung to fix this? They keep telling me it's normal and within spec...
Thanks!
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
The backlight bleed is yellow, lots of it can cause screen yellowing, they should replace it because of that.
jefflikesbagels said:
I don't really see many people talking about the screen yellowing on the Nexus 10, yet I think it is a more important issue than the backlight bleed. I have been living with the backlight bleed just fine, however the uneven screen color is absolutely terrible. I will post up some pics later when I get home.
Who else has this issue? There isn't a day that goes by where I don't notice it. It's literally the entire right half of the screen. I can confirm that it's a hardware issue by simply rotating the screen 180 degrees, and now the yellowing is on the left.
How would I go about getting Samsung to fix this? They keep telling me it's normal and within spec...
Thanks!
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Not to be mean but that should have been returned on day 1. Unless it has occurred over time which is a scarier prospect. If you are out of the play store, walmart, or staple's return window samsung is your only option. From what I've read the samsung option comes with mixed results.
if you are within the return window, return the hell out of it.I don't know why I still check this forum, but I do, so there you go.
RMA it. Samsung supposedly is sending my repaired unit back for display issues, so we'll see shortly if they fixed mine.
dibblebill said:
RMA it. Samsung supposedly is sending my repaired unit back for display issues, so we'll see shortly if they fixed mine.
Click to expand...
Click to collapse
Do they actually fix YOUR device or give you a new one? Or a refurbished one? <ew
atg284 said:
Not to be mean but that should have been returned on day 1. Unless it has occurred over time which is a scarier prospect. If you are out of the play store, walmart, or staple's return window samsung is your only option. From what I've read the samsung option comes with mixed results.
if you are within the return window, return the hell out of it.I don't know why I still check this forum, but I do, so there you go.
Click to expand...
Click to collapse
The sad part is I never noticed it until I hopped on this forum and read all of the complaints... by then it was too late to return it.
This really sucks because I love the tablet, but the screen turns me off every time I turn it on. I had an absolutely horrible experience with Samsung the first time around. A month later and I get the tablet back with absolutely nothing done to it. Ridiculous. I may eventually try again, and maybe pack in a bunch of pictures of the problem with the tablet when I ship it out so the technicians can see how bad it is.
If I end up getting it sent back to me with nothing done to it again, then I really have no choice but to sell it on eBay. The second picture is proof enough for how annoyingly obvious it is.
Neither--- see my thread
Sent from my mom's Nexus 7
I received my Nexus 10 few days ago. I live in Poland (it's almost impossible to buy Nexus 10 here whereas Nexus 7 can be found in almost every Polish shop with electronics) and it was a gift from my family in the USA.
My serial number starts with R32D103A. My screen also suffers from slight light bleed. My back panel cracks when I gently squeeze the device (for example to lift it). But I can "accept" these issues.
What I can't accept is that my Nexus has the problem mentioned in this thread: the right half of the screen (in landscape mode) is more yellowish than the left side (more white). As a result the screen seems to be more dim or dirty there. It is very visible on white and (especially) grey background.
Did anyone found some fix for this issue?
I tried contacting Google, but Play (Nexus 7, 10 or 4 division) is not avaible in Poland, so I could not find ANY e-mail address to any person that takes care of customer service regarding Google's devices. I tried contacting Samsung in Poland, but I was told that they do not handle Nexus 10 repairs as this device is not distributed by them in my country. So... I contacted Samsung in the USA, and I was told that they do not repair Nexus 10 devices! Samsung rep gave me some phone number to Nexus 10 team, but when I asked him for e-mail address, he said he has no idea what it could be. I cannot phone USA about my Nexus 10, because I would have to pay fortune (litearlly) for 30-60 minutes conversation.
I'm stuck.
Perhaps someone here has some e-mail address to Samsung Nexus 10 repair team/division?
Here is the screenshots of my yellowish Nexus 10 (the color tint is much more visible in reality):
Sucks bro... Your only option is to send it back to your family in the states and have them return it... Gonna cost a lot in shipping tho...
jefflikesbagels said:
They keep telling me it's normal and within spec...[/IMG]
Click to expand...
Click to collapse
As I've already said in this thread, I have exactly the same problem (yellowish right half of the screen). Did they tell you what causes this issue? WHO keeps telling you it's normal? Do you have it on paper (as an e-mail)? Perhaps we could make such statement public (on some blogs or sites), so that Samsung has to respond in some way...
Did you decide to send this device for repair again? I can't fix this in my country and I am afraid to send Nexus 10 to America and receive it in the same condition 2 months later.
Bukary said:
I received my Nexus 10 few days ago. I live in Poland (it's almost impossible to buy Nexus 10 here whereas Nexus 7 can be found in almost every Polish shop with electronics) and it was a gift from my family in the USA.
My serial number starts with R32D103A. My screen also suffers from slight light bleed. My back panel cracks when I gently squeeze the device (for example to lift it). But I can "accept" these issues.
What I can't accept is that my Nexus has the problem mentioned in this thread: the right half of the screen (in landscape mode) is more yellowish than the left side (more white). As a result the screen seems to be more dim or dirty there. It is very visible on white and (especially) grey background.
Did anyone found some fix for this issue?
I tried contacting Google, but Play (Nexus 7, 10 or 4 division) is not avaible in Poland, so I could not find ANY e-mail address to any person that takes care of customer service regarding Google's devices. I tried contacting Samsung in Poland, but I was told that they do not handle Nexus 10 repairs as this device is not distributed by them in my country. So... I contacted Samsung in the USA, and I was told that they do not repair Nexus 10 devices! Samsung rep gave me some phone number to Nexus 10 team, but when I asked him for e-mail address, he said he has no idea what it could be. I cannot phone USA about my Nexus 10, because I would have to pay fortune (litearlly) for 30-60 minutes conversation.
I'm stuck.
Perhaps someone here has some e-mail address to Samsung Nexus 10 repair team/division?
Here is the screenshots of my yellowish Nexus 10 (the color tint is much more visible in reality):
Click to expand...
Click to collapse
Don't take their crap. They do repair Nexus 10 devices. Just keep demanding to be transferred to the Nexus department
Sent from my Nexus 10 using XDA Premium HD app

Tab Pro 8.4-how I fixed oversensitive screen

So my two Tab Pros were driving me bonkers because of the oversensitive screen was making the device almost useless, opening apps when I didn't want and being too sensitive to register touch and hold.
I downloaded an app from the Play Store which fixed the problem on both. SGS Screen Booster. Please note that I'm not spamming the forum with this-just wanted to pass it on as this issue was driving me nuts!
On the sensitivity adjustment I moved it from default of 40 to 45-50. This is with a screen protector and now both tabs are a pleasure to use. :good:
Rich
dorpmuller said:
So my two Tab Pros were driving me bonkers because of the oversensitive screen was making the device almost useless, opening apps when I didn't want and being too sensitive to register touch and hold.
I downloaded an app from the Play Store which fixed the problem on both. SGS Screen Booster. Please note that I'm not spamming the forum with this-just wanted to pass it on as this issue was driving me nuts!
On the sensitivity adjustment I moved it from default of 40 to 45-50. This is with a screen protector and now both tabs are a pleasure to use. :good:
Rich
Click to expand...
Click to collapse
Sweet. That will help a lot of guys. Thanks for sharing buddy.
dorpmuller said:
So my two Tab Pros were driving me bonkers because of the oversensitive screen was making the device almost useless, opening apps when I didn't want and being too sensitive to register touch and hold.
I downloaded an app from the Play Store which fixed the problem on both. SGS Screen Booster. Please note that I'm not spamming the forum with this-just wanted to pass it on as this issue was driving me nuts!
On the sensitivity adjustment I moved it from default of 40 to 45-50. This is with a screen protector and now both tabs are a pleasure to use. :good:
Rich
Click to expand...
Click to collapse
Thanks, just install it, Yes it work for me, Thanks again!!
Thanks for sharing this. It does work! Though the problem still happens but the frequency really can be ignored. The interesting part is this is an old app for Galaxy S (I9000), I bet the developer didn't expect saving samsung's ass again 2 years later.
leleuk said:
Thanks for sharing this. It does work! Though the problem still happens but the frequency really can be ignored. The interesting part is this is an old app for Galaxy S (I9000), I bet the developer didn't expect saving samsung's ass again 2 years later.
Click to expand...
Click to collapse
Glad to be of help-I've gotten so much out of the forum that I'm pleased to give something back at last!
Rich
is this for when you scrolling on the tab, it'll sometimes register as a click?
FluffyR said:
is this for when you scrolling on the tab, it'll sometimes register as a click?
Click to expand...
Click to collapse
Yes-that's one of the things this fixed for me.
Thanks, ill give it a try then
~Galaxy TabPro SM-T320
Your help is appreciated, Thank you.
Thanks for this, i'll give it a shot. It drives me nuts when using this tab one handed and trying to scroll.
wow i didnt even notice i had this issue until i just tried this and the pull down the notification bar and its so much better.
thanks
I think this works!!
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My biggest problem was using Pulse. Drove me bonkers!!
Sent from my SM-T320 using Tapatalk
Thank you for this tip, Rich. This increased sensitivity is bugging me sometimes as well. Otherwise I am very happy with the tablet. Sometimes I just want to select an icon for an app and move it around the desktop and instead - it opens the app immediately.
Another example: I would select 'General' => 'Application manager' => 'All'
It would take me forever to scroll through all the apps. Very often as I would touch the bottom of the screen to 'scroll up' - instead of scrolling up, the app I would touch (even ever so lightly) would get selected.I have owned numerous tablets (samsung and other brands and I have never experience screen this sensitive).
I downloaded the app that you suggested but I am afraid I did not see much of a difference. You mentioned that you moved sensitivity from the default position of 40 to 45-50. (Isn't that actually 'increasing' the sensitivity?) I was very hopeful when I read these replies and folks getting favorable results, but I could not see anything. (I am running NOVA launcher, so perhaps that has something to do with the lack of result?)
WatchFan1 said:
Thank you for this tip, Rich. This increased sensitivity is bugging me sometimes as well. Otherwise I am very happy with the tablet. Sometimes I just want to select an icon for an app and move it around the desktop and instead - it opens the app immediately.
Another example: I would select 'General' => 'Application manager' => 'All'
It would take me forever to scroll through all the apps. Very often as I would touch the bottom of the screen to 'scroll up' - instead of scrolling up, the app I would touch (even ever so lightly) would get selected.I have owned numerous tablets (samsung and other brands and I have never experience screen this sensitive).
I downloaded the app that you suggested but I am afraid I did not see much of a difference. You mentioned that you moved sensitivity from the default position of 40 to 45-50. (Isn't that actually 'increasing' the sensitivity?) I was very hopeful when I read these replies and folks getting favorable results, but I could not see anything. (I am running NOVA launcher, so perhaps that has something to do with the lack of result?)
Click to expand...
Click to collapse
The lower the number the higher sensitivity. As for the app, it didn't do much for me either. In the description for the app, the dev states that the system will revert back to normal after a certain amount of time have passed. I don't know if you need to manually adjust it back every so often to keep it at your custom settings.
For me the biggest improvement that seemed to work is installing a screen protector. I rarely get the scroll-click these days. So I would give that a go.
Thank you.
May I ask....
1) if you used any specific brand name or juts a generic one.
2) Since this helped. ... did you go for a glossy or matte texture?
.... and lastly. ...
3) as it a regular (thin/flexible) screen protector that
sells for $2-$3 each on ebay or did you used one of those expensive ones
that are hard and made of thin glass or hardened plastic?
I am trying to like this tablet and for the most part i do, but the s screen
crazy sensitivity is bothering me more and more. ...
WatchFan1 said:
Thank you.
May I ask....
1) if you used any specific brand name or juts a generic one.
2) Since this helped. ... did you go for a glossy or matte texture?
.... and lastly. ...
3) as it a regular (thin/flexible) screen protector that
sells for $2-$3 each on ebay or did you used one of those expensive ones
that are hard and made of thin glass or hardened plastic?
I am trying to like this tablet and for the most part i do, but the s screen
crazy sensitivity is bothering me more and more. ...
Click to expand...
Click to collapse
This was the one I bought on eBay, 6 bucks generic clear. Not sure how a matte version performs.
http://pages.ebay.com/link/?nav=item.view&id=201043662232&alt=web
~Galaxy TabPro SM-T320
I am not crazy about having screen protectors on my tablets. I always get them for my notes
but never for tablets. Interestingly enough, I bought a protective case for this tablet from ebay
and surprisingly it came with a free stylus and screen protector.
The protectors was pretty cheap and actually came with a bent corner. Since I knew I could
not install it perfectly flushed - I did not even bother.
After I read your post, I installed it temporarily anyway and I must say that the issue of hypersensitive
screen was not as bothersome. Even with this installed screen cover, it is still more sensitive than any
other tablet that I have owned before, but the experience of using the tablet improved - no doubt.
I just ordered a set of 3 matte covers and will remove this 'not-so-perfect' one once they arrive.
Thanks for the tip, again !
Just in case anyone's still having this problem and looking here, the new official firmware from Samsung (ND3) completely fixes this issue.
Sent from my SM-T320 using XDA Premium HD app
MongooseForm said:
Just in case anyone's still having this problem and looking here, the new official firmware from Samsung (ND3) completely fixes this issue.
Sent from my SM-T320 using XDA Premium HD app
Click to expand...
Click to collapse
Link?
dorpmuller said:
Link?
Click to expand...
Click to collapse
samsung.com/kies will get you the updater

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