[Q] Screen loose - Nexus 7 Q&A, Help & Troubleshooting

I remember reading somewhere that it was a common problem for the screen to pop out. I've had mine for about a week and I can hear a little creak when I apply a bit of pressure. Should I exchange or is this bound to happen? Haven't gotten a case yet either.

Its a common flaw; my first N7 was like this. I'd recommend you exchange it.
Sent from my Nexus 7 using Tapatalk 2

comminus said:
Its a common flaw; my first N7 was like this. I'd recommend you exchange it.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Thanks man. Got me the 32Gb now.

Related

Google fixed screen lifting issue?

I emailed the guys at google support they said they're aware of the problem it has been resolved and the ones currently being shipped now do not have the problem with screen lift.
iWoundPwn said:
I emailed the guys at google support they said they're aware of the problem it has been resolved and the ones currently being shipped now do not have the problem with screen lift.
Click to expand...
Click to collapse
Maybe, maybe not. It's not the first time Google has claimed this though.
nyijedi said:
Maybe, maybe not. It's not the first time Google has claimed this though.
Click to expand...
Click to collapse
You could be right and wrong anyways i thanked you.
Have they fixed the screen flicker too?
Sent from my Nexus 7 using xda app-developers app
kiewee3 said:
Have they fixed the screen flicker too?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
This!!!
Also I want to hear from people that had this issue on previous device not people that never seen a flicker before
Sent from my Galaxy Nexus using xda premium
Well there is something I noticed about my current unit.
There is a tiny amount of lift in one place, not enough to bother about but the silver frame has a slight kink in it.
The kink looks identical and is in exactly the same place as on my other N7 that I have been messing around with the screws.
Makes me wonder if they are opening them up and doing something to fix them?
I haven't actually looked inside this once cos its going back (if they ever get around to shipping the replacement).

Would you return your Nexus for one dead pixel?

Just curious.
Sent from my SPH-L710 using Tapatalk 2
Yes for me.
Envoyé depuis ma Nexus 7.
yes. Google's RMA is fast and painless.
Yes I would.
Themes and apps isn't really the right section for this.
It would depend where the pixel is for me.
just noticed I posted in wrong forum. I was using the Tapatalk app and forot which section I was in
If I just bought it, yes. If I've owned it for several months and a single pixel went out I probably would not exchange it for the lottery reburb I would get (assuming they would even warranty it...I don't know what their pixel policy is).
Sent from my Nexus 7 using Tapatalk 2
I did, what sucks is that it was clear until I did the update about an hour after turning it on, rebooted...and there it was, laughing in my face. Got my replacement and the only issue I have now is very slightly raised screen, no problem though, I see there are fixes for that if I really feel like it.
Sent from my HTC_Amaze_4G
Yes. Because it's like AIDS... IT NEVER GOES AWAY!
Sent from my HTC Sensation 4G using xda premium
ROCKSTAR XS said:
Yes. Because it's like AIDS... IT NEVER GOES AWAY!
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
It did for Magic Johnson.
Sent from my Nexus 7 using Tapatalk 2
Yep, specially because you just bought it, btw, there is a few free apps to cure dead pixels.
After 1 year in my hd2 I got one, the app cure it, but it was coming back every month or so and the I had to cure it again.
ExploreMN said:
It did for Magic Johnson.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Yeah, weird right.
Sent from my EVO using xda premium
Yep
robrob777 said:
Yep, specially because you just bought it, btw, there is a few free apps to cure dead pixels.
After 1 year in my hd2 I got one, the app cure it, but it was coming back every month or so and the I had to cure it again.
Click to expand...
Click to collapse
They can possible fix stuck pixels. Dead is dead...
Sent from my Nexus 7 using Tapatalk 2
I did
Sent from my mopho
I find myself in the same situation.
I ordered online from Futureshop.ca (Canada)
I am about 6 days out of the 14 day exchange policy as I went on vacation and am just now getting to play with the tablet.
I have 1 dead pixel, now that I know it's there it is buging me, I also have screen flicker with low wifi issue, no lifting though.
Called Google, told me to call Asus.
Called Asus and got an RMA but I have to pay for shipping to Asus, I am worried I will get back a tablet with screen lifting!
Going to take my changes and send it in I guess.
oz
No. I have one white pixel but you only notice it if you are actively search for it and only on a complete black screen. Doesn't bother me at all.
I thought I have just one dead pixel, but I found others, on different colors.
I am not able to return my Nexus 7, but I would do it if I could.
Sent from my GT-I9100 using xda premium
for sure i would no way would i accept any new electronic purchases that came with defects
Sent from my Nexus 7 using xda app-developers app
Yep. Why anyone wouldn't is beyond me. Not doing so is basically encouraging less QC to be needed (if your bugging ASUS about RMA's they'll probably learn to make their devices better; whereas not bothering ASUS about issues will probably allow them to lack more and more on QC).

(Q) Nexus 7 broken screen. Warranty!

Hi guys I want to make a question. Today I saw the screen of my tablet broken in the side as you cab see in the photos. This didn't happen from dropping or press on it. It doesn't have signs of drop either. The tablet is full functional only this corner don't work. I want to ask if I can claim free repair from Asus because it's not my fault. The tablet is 15 days old and this happen by itself.
Thanks in advance
Sent from my Nexus 7
Bump
Sent from my Nexus 7
First of all, don't bump your thread so soon. Only bump if you've had no reply in 24 hours.
Now to answer your question, the only way you'll truly know is by asking them. Different situations are different so no one could really tell you.
Oh sorry about that. I wanted some opinions before I call. Anyway now the Asus support line is closed until Monday I think. I mean is it possible to replace it free or they don't change broken screen's no matter what?
Thanks for the fast reply and sorry again
Sent from my Nexus 7
I think they may do depending on the situation.
You'll just have to explain everything to them and hope for the best really.
Sent from my Nexus 7 using xda premium
Necronhyperion said:
Oh sorry about that. I wanted some opinions before I call. Anyway now the Asus support line is closed until Monday I think. I mean is it possible to replace it free or they don't change broken screen's no matter what?
Thanks for the fast reply and sorry again
Sent from my Nexus 7
Click to expand...
Click to collapse
generally a broken screen would be considered physical damage, which the warranty wouldnt cover. it would be very hard to prove that the screen broke all by itself, the weight of the proof would be on you. the only thing that might save you is getting the right customer service representative that is sympathetic to your cause. be very nice to them when you call.
Asus says it's not covered by warranty and the price to fix it is 150 €. So I'm going to buy new lcd+digitizer from eShop. Anyone knows were I can find it cheap?
Sent from my Nexus 7
Necronhyperion said:
Asus says it's not covered by warranty and the price to fix it is 150 €. So I'm going to buy new lcd+digitizer from eShop. Anyone knows were I can find it cheap?
Sent from my Nexus 7
Click to expand...
Click to collapse
Quite honestly, most just end up replacing the entire tablet because of the disproportionately high price for the LCD/digitizer.
Sent from my Nexus 7 using Tapatalk 2
Sure am glad I bought mine at Walmart and got the extended warranty that covers screen breakage for $20
Sent from my Nexus 7 using Tapatalk 2
I send it To Asus service 10 days ago and the fixed it for Free. Now is New again in my hands
Sent from my Nexus 7 using xda app-developers app
I was reading this thread hoping that they would replace it. If you did not cause the crack under no circumstances should you be stuck stuck the bill. Period. I'm glad things worked out!
Sent from my Nexus 7 using xda app-developers app
What did you tell Asus? I have the same problem and they quoted me 150usd to fix. I can't recall how the screen cracked. It just seem to happen out of nowhere.
JaSauders said:
I was reading this thread hoping that they would replace it. If you did not cause the crack under no circumstances should you be stuck stuck the bill. Period. I'm glad things worked out!
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I told them that it's not my fault and I didn't drop it or something.like that. Maybe they saw that my tablet was like New no scratches or hits in the corner. I don't know for sure it must be in technicians hands of he will fix it for free
Sent from my Nexus 7 using xda app-developers app
Necronhyperion said:
I send it To Asus service 10 days ago and the fixed it for Free. Now is New again in my hands
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
was about to say matey lol another guy on youtube broke his screen by pressing the power button, it was clearly a manufacturing fault and asus did fix for free. nice one on getting the same:good:
chismay said:
was about to say matey lol another guy on youtube broke his screen by pressing the power button, it was clearly a manufacturing fault and asus did fix for free. nice one on getting the same:good:
Click to expand...
Click to collapse
This happened to me. Hit power button and screen cracked from middle left to bottom right. Its on itsway to Asus right now.
It had some screen lift on the left, but never bothered me. I can't help but think that's what caused it.
Cross your fingers for me !
Sent from my Nexus 4 using xda premium
borrowedchief said:
This happened to me. Hit power button and screen cracked from middle left to bottom right. Its on itsway to Asus right now.
It had some screen lift on the left, but never bothered me. I can't help but think that's what caused it.
Cross your fingers for me !
Sent from my Nexus 4 using xda premium
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Click to collapse
sounds exactly the same heres the vid. if you read the comment the guys did get a free repair with asus admitted a manufacturing fault
Just a quick update. My tab reached Asus on Friday. Checked status and it says repair in progress. Hopefully this is good news, as I haven't been notified regarding a charge for repair
Sent from my Nexus 4 using xda premium
Update 2.
Received info that it is ready to ship. No charge. Asus came through on this one. Hopefully if anyone else suffers the same fate, the results will be the same
Sent from my Nexus 4 using xda premium
How the hell do you crack the screen pressing the power button!?
Exactly. But it happened.
Sent from my Nexus 4 using xda premium

Is the 8gb model faster?

So far I have used about 8 nexus 4's ( I keep ordering replacements to keep them ). And I don't know how to test this but all the 8gb just feel quite a bit faster.
Anyone else feel the same, also I tried stock and then rooted to cm10.1 mako all the same way.
Sent from my Nexus 4 using Tapatalk 2
Fataldesain said:
So far I have used about 8 nexus 4's ( I keep ordering replacements to keep them ). And I don't know how to test this but all the 8gb just feel quite a bit faster.
Anyone else feel the same, also I tried stock and then rooted to cm10.1 mako all the same way.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I think that you might be feeling the placebo effect.
Sent from my Nexus 4 using xda premium
I know if there was a difference it could not be major but maybe storage is a different make or something. I want to find out what is the best test that could determine this.
Sent from my Nexus 4 using Tapatalk 2
You keep ordering replacements to keep them?? What are you doing with all that nexus 4? You only have 4 pockets
Sent from my Nexus 4 using xda app-developers app
And people wonder why they are still waiting. I'm no stick up the @$$ but 8 come on dude I can see 1 or 2 but its obvious you are just buying them to jack up the price at the expense of others who need their device or really need an RMA.
Sent from my Nexus 4 using Xparent Blue Tapatalk 2
DowntownJeffBrown said:
And people wonder why they are still waiting. I'm no stick up the @$$ but 8 come on dude I can see 1 or 2 but its obvious you are just buying them to jack up the price at the expense of others who need their device or really need an RMA.
Sent from my Nexus 4 using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
This.
OP, read:
http://www.urbandictionary.com/define.php?term=douchebag.
Sent from my Nexus 4 using xda premium
Yes I'm the bad guy because I have to lie to Google to get more to help people in need. Who cares what happens with phone it makes somebody happy. Blame Google not me I am just a guy trying to make a dollar out of 15 cents.
Anyway does anyone feel the 8gb is faster. Also just got a mercury slim case on amazon I have to say in white or black this is the best case hands down. I pretty much ordered every single one. Guess that makes me a douche because I gave a company money in exchange for a product.
Sent from my Nexus 4 using Tapatalk 2
It sounds like you're suggesting the nand chip is faster in the 8gb. We would need people to do file storage benchmark to confirm your claim.
Sent from my Nexus 4 using xda app-developers app
I had a play with both model, and to me they felt the same...
The only way I can describe it is on the 16 once in a while it will lag for a second or two but on the 8gb I never get it.
Sent from my Nexus 4 using Tapatalk 2
Fataldesain said:
Yes I'm the bad guy because I have to lie to Google to get more to help people in need. Who cares what happens with phone it makes somebody happy. Blame Google not me I am just a guy trying to make a dollar out of 15 cents.
Anyway does anyone feel the 8gb is faster. Also just got a mercury slim case on amazon I have to say in white or black this is the best case hands down. I pretty much ordered every single one. Guess that makes me a douche because I gave a company money in exchange for a product.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
ScooterG said:
This.
OP, read:
http://www.urbandictionary.com/define.php?term=douchebag.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Sent from my Nexus 4 using xda premium
wow
You found a way to screw a system that was meant to help people, for your own gain. That's what makes you the d-bag.
Anyways, not certain of any correlation. As another guy said, it may just be the placebo effect.
Somehow I get a feeling this is some kind of strange trolling.
Like those messages about 21xC devices without sparkling back.
Here is why: the OP goes through his 4-th device (implying he is getting replacements) and somehow manages to get his 16gb replaced with 8gb. Which is somewhat strange and I suppose such an event would trigger a very different post.
draugaz said:
Somehow I get a feeling this is some kind of strange trolling.
Like those messages about 21xC devices without sparkling back.
Here is why: the OP goes through his 4-th device (implying he is getting replacements) and somehow manages to get his 16gb replaced with 8gb. Which is somewhat strange and I suppose such an event would trigger a very different post.
Click to expand...
Click to collapse
No actually it would not seeing how much I can sell one for. And if you guys don't think a lot of people are doing this now you lying to yourself. There are a ton of nexus 4's on eBay for sale buy one now and sell yours when you get it maybe you even make a profit.
My nexus 4 and my girlfriends nexus were free and that was my goal. There is no excuse for not having a nexus 4 if you really wanted one. I'm so sure I somehow jammed the system all across the world. Sorry that life has not been fair to your pursuit for a nexus 4. I'm sure someone starving in a poor country could feel your pain, I mean what a tragedy. Maybe I should just call the police and turn myself in.
Then when you break your nexus 4 that is super fragile you will wonder why you even bothered.
Sent from my Nexus 4 using Tapatalk 2
Fataldesain said:
No actually it would not seeing how much I can sell one for. And if you guys don't think a lot of people are doing this now you lying to yourself. There are a ton of nexus 4's on eBay for sale buy one now and sell yours when you get it maybe you even make a profit.
My nexus 4 and my girlfriends nexus were free and that was my goal. There is no excuse for not having a nexus 4 if you really wanted one. I'm so sure I somehow jammed the system all across the world. Sorry that life has not been fair to your pursuit for a nexus 4. I'm sure someone starving in a poor country could feel your pain, I mean what a tragedy. Maybe I should just call the police and turn myself in.
Then when you break your nexus 4 that is super fragile you will wonder why you even bothered.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
and the douche-baggery continues!!!!!! although now i'm thinking its more cheapness than douche-baggery!!!!!!!!!!!!!!!!!!!! trying to cash in at the expense of others...
& to the question of 8 vs 16 gig performance... figure that out yourself!!!!!!!!!!!!!!!!!!!! you're not worth the time!!!!!!!!!!!!!
And somehow I worse than the guy that orders 1 nexus 4 and has it replaced 3 times because it has a "flaw". Knowing damn well this is a 300 dollar phone and expecting iPhone 5 quality. I mean does anyone remember all you guys who kept replacing your nexus 7.
All of this is driven by hype and I blame Google for not making more so you can get it in your hand and realize its not all that and your tears were not needed.
Sent from my Nexus 4 using Tapatalk 2
kurt.gomez said:
and the douche-baggery continues!!!!!! although now i'm thinking its more cheapness than douche-baggery!!!!!!!!!!!!!!!!!!!! trying to cash in at the expense of others...
& to the question of 8 vs 16 gig performance... figure that out yourself!!!!!!!!!!!!!!!!!!!! you're not worth the time!!!!!!!!!!!!!
Click to expand...
Click to collapse
Well to be fair I also do the same to isheep a lot more. Mainly I think I do it for that money reason. Call me crazy but money is kinda freakin cool. Its like life support for a stripper.
Sent from my Nexus 4 using Tapatalk 2
Mods close this thread...............yeah I did it again.
Sent from my Nexus 4 using Tapatalk 2
Fataldesain said:
Well to be fair I also do the same to isheep a lot more. Mainly I think I do it for that money reason. Call me crazy but money is kinda freakin cool. Its like life support for a stripper.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
well... to each his own i guess...
kurt.gomez said:
well... to each his own i guess...
Click to expand...
Click to collapse
Well actually to be honest I didn't do them at all to sell. Kinda a long story but I ordered 4 and 1 replacement each. So its not like I ordered 1 and did this 7 times which technically can't be done due to time.
Sent from my Nexus 4 using Tapatalk 2

Phone fell 3 and half floors onto solid concrete

Its almost completely fine, there is a tiny scuff on one corner (amazingly) anyway I was just asking in case there's anything I should worry about. The phone appears to be OK and has been used since then and is typing this, but I'm worried about any damage happening inside the phone or any damage to the battery. Will my phone be OK? Thanks
Sent from my Nexus 4 using Tapatalk
1Chef said:
Its almost completely fine, there is a tiny scuff on one corner (amazingly) anyway I was just asking in case there's anything I should worry about. The phone appears to be OK and has been used since then and is typing this, but I'm worried about any damage happening inside the phone or any damage to the battery. Will my phone be OK? Thanks
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
It's pure luck that your phone survived such fall. I think you should bring it to store and check.
fuzzyAI said:
It's pure luck that your phone survived such fall. I think you should bring it to store and check.
Click to expand...
Click to collapse
Pure luck and a case. What store do you mean? I have bought the phone from Google play and am not in any form of contract.
Sent from my Nexus 4 using Tapatalk
1Chef said:
Pure luck and a case. What store do you mean? I have bought the phone from Google play and am not in any form of contract.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Any local store that has the expertise.
I live in a country with lots of local store that can fix, replace broken phones so that might not apply to your case sadly
fuzzyAI said:
Any local store that has the expertise.
I live in a country with lots of local store that can fix, replace broken phones so that might not apply to your case sadly
Click to expand...
Click to collapse
I'm currently a uni student in aber wales. Its a very small town with not much here plus I have very little spare money. I think I'll have to wait till I go home where there are as you say lots of phone fixing stores.
Sent from my Nexus 4 using Tapatalk
1Chef said:
Pure luck and a case.
Click to expand...
Click to collapse
What case are you using?
hp420 said:
What case are you using?
Click to expand...
Click to collapse
The ringke fusion case. I have no idea how it managed to save the phone as it isn't particularly big or bulky, but it did .
Sent from my Nexus 4 using Tapatalk
To save it from scuffs just get a case for it.
Sent from my Nexus 4 using Tapatalk
---------- Post added at 04:23 PM ---------- Previous post was at 04:21 PM ----------
1Chef said:
The ringke fusion case. I have no idea how it managed to save the phone as it isn't particularly big or bulky, but it did .
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Same here. I mistakenly dropped my phone couple times but surprising it survived. Best case I ever purchase.
Sent from my Nexus 4 using Tapatalk
badboy47 said:
To save it from scuffs just get a case for it.
Same here. I mistakenly dropped my phone a couple times but surprisingly it survived. Best case I ever purchased.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Well there's saving it from scuffs...and what i did to it.
Anyway I think the phone is completely fine, I fully charged it last night and have had the great battery life I normally get today. Everything working fine .
Sent from my Nexus 4 using Tapatalk
1Chef said:
Well there's saving it from scuffs...and what i did to it.
Anyway I think the phone is completely fine, I fully charged it last night and have had the great battery life I normally get today. Everything working fine .
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Reminds me of the time I was out on my mountain biking and got cold hands so pulled my gloves out , at the same time my phone also came out.
Hit the concrete did at least 30 flips and slid across the floor 10 to 20 feet.
I walked over to it expecting the worst. There wasn't a single scratch on it . The case had stood up proudly.( cheap one )
Then I read on this forum that folks have smashed the back glass just by putting it in there jeans pocket.
Seems like some devices maybe have a better build quality then others.
We must be the lucky ones.
Also from the U.K maybe they ship better phones here . Ha ha
Phone : Nexus 4 /Rom : cataclysm / Kernel : Stock.

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