Would you return your Nexus for one dead pixel? - Nexus 7 Q&A, Help & Troubleshooting

Just curious.
Sent from my SPH-L710 using Tapatalk 2

Yes for me.
Envoyé depuis ma Nexus 7.

yes. Google's RMA is fast and painless.

Yes I would.

Themes and apps isn't really the right section for this.
It would depend where the pixel is for me.

just noticed I posted in wrong forum. I was using the Tapatalk app and forot which section I was in

If I just bought it, yes. If I've owned it for several months and a single pixel went out I probably would not exchange it for the lottery reburb I would get (assuming they would even warranty it...I don't know what their pixel policy is).
Sent from my Nexus 7 using Tapatalk 2

I did, what sucks is that it was clear until I did the update about an hour after turning it on, rebooted...and there it was, laughing in my face. Got my replacement and the only issue I have now is very slightly raised screen, no problem though, I see there are fixes for that if I really feel like it.
Sent from my HTC_Amaze_4G

Yes. Because it's like AIDS... IT NEVER GOES AWAY!
Sent from my HTC Sensation 4G using xda premium

ROCKSTAR XS said:
Yes. Because it's like AIDS... IT NEVER GOES AWAY!
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
It did for Magic Johnson.
Sent from my Nexus 7 using Tapatalk 2

Yep, specially because you just bought it, btw, there is a few free apps to cure dead pixels.
After 1 year in my hd2 I got one, the app cure it, but it was coming back every month or so and the I had to cure it again.

ExploreMN said:
It did for Magic Johnson.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Yeah, weird right.
Sent from my EVO using xda premium

Yep

robrob777 said:
Yep, specially because you just bought it, btw, there is a few free apps to cure dead pixels.
After 1 year in my hd2 I got one, the app cure it, but it was coming back every month or so and the I had to cure it again.
Click to expand...
Click to collapse
They can possible fix stuck pixels. Dead is dead...
Sent from my Nexus 7 using Tapatalk 2

I did
Sent from my mopho

I find myself in the same situation.
I ordered online from Futureshop.ca (Canada)
I am about 6 days out of the 14 day exchange policy as I went on vacation and am just now getting to play with the tablet.
I have 1 dead pixel, now that I know it's there it is buging me, I also have screen flicker with low wifi issue, no lifting though.
Called Google, told me to call Asus.
Called Asus and got an RMA but I have to pay for shipping to Asus, I am worried I will get back a tablet with screen lifting!
Going to take my changes and send it in I guess.
oz

No. I have one white pixel but you only notice it if you are actively search for it and only on a complete black screen. Doesn't bother me at all.

I thought I have just one dead pixel, but I found others, on different colors.
I am not able to return my Nexus 7, but I would do it if I could.
Sent from my GT-I9100 using xda premium

for sure i would no way would i accept any new electronic purchases that came with defects
Sent from my Nexus 7 using xda app-developers app

Yep. Why anyone wouldn't is beyond me. Not doing so is basically encouraging less QC to be needed (if your bugging ASUS about RMA's they'll probably learn to make their devices better; whereas not bothering ASUS about issues will probably allow them to lack more and more on QC).

Related

Would you return it for one stuck green pixel?

Title says it all got one stuck in the center, green. Only super noticeable on shades of grey.
Sent from my GT-N7000 using xda premium
Well if you're lazy like me then no. But if you feel like you've been conned out of your money then return it.
Sent from my GT-I5800 using XDA App
sure... you paid a fair deal for the phone- if you're dissatisfied, then samsung/retailer should rectify it.
but it does sound like lots of hassle for a single pixel.
of course...especially when you will be noticing it, everytime when you look at it
i'd return it . im sure now you see and look at the dead pixel everytime you look at the screen as you have already spotted it.
Well, kind of how I feel guys.
Sent from my GT-N7000 using xda premium
Just so that you don't regret do it
Sent from my GT-I9100 using XDA App
eallan said:
Title says it all got one stuck in the center, green. Only super noticeable on shades of grey.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Probably not, depends on how noticeable it was.
If everything else works fine, there is always the chance you'll return it and get something far more annoying.
It reminds me of friends who used to return monitors that had a bad pixel.
- Frank
Yes I definitely would. Not sure if they'll accept the return though because of just one dead pixel.
yeah im sure it will be fine with exchange to newset.
ChodTheWacko said:
Probably not, depends on how noticeable it was.
If everything else works fine, there is always the chance you'll return it and get something far more annoying.
It reminds me of friends who used to return monitors that had a bad pixel.
- Frank
Click to expand...
Click to collapse
I would return a monitor for one. I haven't had a dead pixel in a monitor in a very long time.
This one is pretty noticeable being in the center and all.
Sent from my GT-N7000 using xda premium
I would definitely exchange it coz i know how annoying that one dead pixel is.. i had a iPhone like that and i took it to apple store and they exchanged it for me.
I would definitely return it.
You deserve a new and defect free screen when you have paid for a new device.
Definitely I would. You'll never forgive yourself if u don't do it
Sent from my GT-I9000 using xda premium
Talking with the vendor, hoping they take care of me. They have a pretty awful policy on the books there though at 11 dead pixels for a return...
They're talking to the supplier, i will keep you posted.
Aren't there any apps that force colours to all the pixels which then, in turn, might unlock the green one?
Sent from my GT-N7000 using xda premium
Just found 'Pixel Fixer V 2.0' and its free. Give it a go. You can't lose really.
Sent from my GT-N7000 using xda premium
Exactly, there are methods of fixing dead pixels with a good chance of success. I would definitely google it and try them out (and maybe try to figure out which may be best for AMOLED screens).
Then, if nothing works and the dead pixel is in some annoying place I would ask for a replacement.
http://www.appbrain.com/app/dead-pixel-detect-and-fix/com.htc.chris.blackspotdetect
Even if you don't mind, say in the off chance you sell it later - and the buyer notices it and decides not to - you'll regret not getting a new phone.
Prozac69 said:
Just found 'Pixel Fixer V 2.0' and its free. Give it a go. You can't lose really.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Thank you, I already tried that overnight to no avail (and then again several times for a few hours.)

Looking to buy N7

Hi guys im looking to buy the N7 but im not sure if I should. I mean people seem to love it but not everyone as some people have a defective device
Anyways whats your experience like with this device?
Sent from my LT26i using Tapatalk 2
rkanwar said:
Hi guys im looking to buy the N7 but im not sure if I should. I mean people seem to love it but not everyone as some people have a defective device
Anyways whats your experience like with this device?
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
I love mine. ...Some people have perfect devices. Some people have defective devices. And some people think they have defective devices after spending too much time in here.
Loll thanks. What do you use yours for?
Sent from my LT26i using Tapatalk 2
Apps, email, web. Etc. It's not my only tablet, but I'm starting to like it more than my larger one.
Sent from my DROID RAZR using xda premium
Been playing with it for awhile. It is fantastic. Don't think about it, just buy it.
Sent from my Nexus 7 using Tapatalk 2
I have an iPad 2, as well as a N7 and I'll tell you the 7 inch form factor is so much easier to use in various situations and orientations. I really love mine'. Well I also got it for free since I was t Google IO =)
Mine was defective with a dead pixel, I got it replaced the next day. Great device.
I think the battery could be better, honestly it's around 20% now and I've been using it for around five and a half hours.
Sent from my Nexus 7 using xda app-developers app
redmonke255 said:
Mine was defective with a dead pixel, I got it replaced the next day. Great device.
I think the battery could be better, honestly it's around 20% now and I've been using it for around five and a half hours.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I've been using mine for over two hours straight, and I'm at 77%. Right where I should be. (auto brightness)
Sent from my Nexus 7 using xda premium
just lou said:
I've been using mine for over two hours straight, and I'm at 77%. Right where I should be. (auto brightness)
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Might be because I've got blue tooth and wifi on. Played some riptide and Modern Combat 3 as well.
Sent from my Nexus 7 using xda app-developers app
I cant wait. Looks like im going to invest in this device
Sent from my LT26i using Tapatalk 2

Dead pixel already !?

So I just noticed a dead pixel on the left middle hand side of my n7 while viewing a black picture should I take it back to office depo and get a new one or should I not worry about it , I have never had this problem before.
Sent from my Nexus 7 using xda premium
Run a software.... Maybe it s a sleeping pixel...
Sent from my Nexus 7 using Tapatalk 2
swisstourist said:
Run a software.... Maybe it s a sleeping pixel...
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I tried that even ran a dead pixel test and its small though that I hardly even notice it.
Sent from my Nexus 7 using xda premium
fredy915 said:
I tried that even ran a dead pixel test and its small though that I hardly even notice it.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
If it's a problem to u then exchange it.
Sent from my LazyPanda, Rooted, White "Destroy Mode" Evo
3vo kid said:
If it's a problem to u then exchange it.
Sent from my LazyPanda, Rooted, White "Destroy Mode" Evo
Click to expand...
Click to collapse
Thinking that's what I might do better to be safe than sorry
Sent from my HTC PH39100 using xda premium
I got a single dead pixel, I personally don't care as I have to concentrate really hard too see it
Sent from my Nexus 7 using xda app-developers app
Harry GT-S5830 said:
I got a single dead pixel, I personally don't care as I have to concentrate really hard too see it
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
The only thing that sucks about dead pixels is if u know u have them then u always tend to see them lol.
Sent from my Rooted, LazyPanda, White "Destroy Mode" Evo
3vo kid said:
The only thing that sucks about dead pixels is if u know u have them then u always tend to see them lol.
Sent from my Rooted, LazyPanda, White "Destroy Mode" Evo
Click to expand...
Click to collapse
That's my problem right there lol I know its there but its hardly noticeable
Sent from my HTC PH39100 using xda premium
Yeah, big props if you can deal with it. I've experienced my fair share of dead pixels and it's probably the worst thing ever. No matter the location, it draws the eye. Incredibly annoying. Wouldn't blame anyone for exchanging it.
Sent from my Galaxy Nexus using Tapatalk 2
bleedblue said:
Yeah, big props if you can deal with it. I've experienced my fair share of dead pixels and it's probably the worst thing ever. No matter the location, it draws the eye. Incredibly annoying. Wouldn't blame anyone for exchanging it.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Lol its only noticeable on a black picture other than that you can't see it , I'm just gunna. Keep it and see what happens
Sent from my Nexus 7 using xda premium
Yeah man, guess I have had some bad ones. I had an Evo that was plagued by a couple issues, one being a dead pixel. It seemed to develop another rather quickly. Thankfully the last phone with any issues. My first N7 had one, found during a screen test. Replacement is perfect. (replaced due to screen lift) Good luck.
Sent from my Nexus 7 using Tapatalk 2
bleedblue said:
Yeah man, guess I have had some bad ones. I had an Evo that was plagued by a couple issues, one being a dead pixel. It seemed to develop another rather quickly. Thankfully the last phone with any issues. My first N7 had one, found during a screen test. Replacement is perfect. (replaced due to screen lift) Good luck.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Thanks I'll just hope for the best that this is the only one I get lol
Sent from my HTC PH39100 using xda premium
A single dead pixel popped up over night.. right in the middle of the screen. That's really annoying..
It's black.. so it's visible in most apps. But is that enough to order a replacement?
Besides that, my N7 is flawless. Damn that's unfortunate.
dead pixel already!?
Kueber said:
A single dead pixel popped up over night.. right in the middle of the screen. That's really annoying..
It's black.. so it's visible in most apps. But is that enough to order a replacement?
Besides that, my N7 is flawless. Damn that's unfortunate.
Click to expand...
Click to collapse
i have one on the lower right hand side of my N7 though its just a tiny black speck but only noticeable with light colored backgrounds but less noticeable with blue backgrounds. anyway one dead pixel is not enough to be covered by its warranty

(Q) Nexus 7 broken screen. Warranty!

Hi guys I want to make a question. Today I saw the screen of my tablet broken in the side as you cab see in the photos. This didn't happen from dropping or press on it. It doesn't have signs of drop either. The tablet is full functional only this corner don't work. I want to ask if I can claim free repair from Asus because it's not my fault. The tablet is 15 days old and this happen by itself.
Thanks in advance
Sent from my Nexus 7
Bump
Sent from my Nexus 7
First of all, don't bump your thread so soon. Only bump if you've had no reply in 24 hours.
Now to answer your question, the only way you'll truly know is by asking them. Different situations are different so no one could really tell you.
Oh sorry about that. I wanted some opinions before I call. Anyway now the Asus support line is closed until Monday I think. I mean is it possible to replace it free or they don't change broken screen's no matter what?
Thanks for the fast reply and sorry again
Sent from my Nexus 7
I think they may do depending on the situation.
You'll just have to explain everything to them and hope for the best really.
Sent from my Nexus 7 using xda premium
Necronhyperion said:
Oh sorry about that. I wanted some opinions before I call. Anyway now the Asus support line is closed until Monday I think. I mean is it possible to replace it free or they don't change broken screen's no matter what?
Thanks for the fast reply and sorry again
Sent from my Nexus 7
Click to expand...
Click to collapse
generally a broken screen would be considered physical damage, which the warranty wouldnt cover. it would be very hard to prove that the screen broke all by itself, the weight of the proof would be on you. the only thing that might save you is getting the right customer service representative that is sympathetic to your cause. be very nice to them when you call.
Asus says it's not covered by warranty and the price to fix it is 150 €. So I'm going to buy new lcd+digitizer from eShop. Anyone knows were I can find it cheap?
Sent from my Nexus 7
Necronhyperion said:
Asus says it's not covered by warranty and the price to fix it is 150 €. So I'm going to buy new lcd+digitizer from eShop. Anyone knows were I can find it cheap?
Sent from my Nexus 7
Click to expand...
Click to collapse
Quite honestly, most just end up replacing the entire tablet because of the disproportionately high price for the LCD/digitizer.
Sent from my Nexus 7 using Tapatalk 2
Sure am glad I bought mine at Walmart and got the extended warranty that covers screen breakage for $20
Sent from my Nexus 7 using Tapatalk 2
I send it To Asus service 10 days ago and the fixed it for Free. Now is New again in my hands
Sent from my Nexus 7 using xda app-developers app
I was reading this thread hoping that they would replace it. If you did not cause the crack under no circumstances should you be stuck stuck the bill. Period. I'm glad things worked out!
Sent from my Nexus 7 using xda app-developers app
What did you tell Asus? I have the same problem and they quoted me 150usd to fix. I can't recall how the screen cracked. It just seem to happen out of nowhere.
JaSauders said:
I was reading this thread hoping that they would replace it. If you did not cause the crack under no circumstances should you be stuck stuck the bill. Period. I'm glad things worked out!
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I told them that it's not my fault and I didn't drop it or something.like that. Maybe they saw that my tablet was like New no scratches or hits in the corner. I don't know for sure it must be in technicians hands of he will fix it for free
Sent from my Nexus 7 using xda app-developers app
Necronhyperion said:
I send it To Asus service 10 days ago and the fixed it for Free. Now is New again in my hands
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
was about to say matey lol another guy on youtube broke his screen by pressing the power button, it was clearly a manufacturing fault and asus did fix for free. nice one on getting the same:good:
chismay said:
was about to say matey lol another guy on youtube broke his screen by pressing the power button, it was clearly a manufacturing fault and asus did fix for free. nice one on getting the same:good:
Click to expand...
Click to collapse
This happened to me. Hit power button and screen cracked from middle left to bottom right. Its on itsway to Asus right now.
It had some screen lift on the left, but never bothered me. I can't help but think that's what caused it.
Cross your fingers for me !
Sent from my Nexus 4 using xda premium
borrowedchief said:
This happened to me. Hit power button and screen cracked from middle left to bottom right. Its on itsway to Asus right now.
It had some screen lift on the left, but never bothered me. I can't help but think that's what caused it.
Cross your fingers for me !
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
sounds exactly the same heres the vid. if you read the comment the guys did get a free repair with asus admitted a manufacturing fault
Just a quick update. My tab reached Asus on Friday. Checked status and it says repair in progress. Hopefully this is good news, as I haven't been notified regarding a charge for repair
Sent from my Nexus 4 using xda premium
Update 2.
Received info that it is ready to ship. No charge. Asus came through on this one. Hopefully if anyone else suffers the same fate, the results will be the same
Sent from my Nexus 4 using xda premium
How the hell do you crack the screen pressing the power button!?
Exactly. But it happened.
Sent from my Nexus 4 using xda premium

Got one today

Its very well build no loose screen like the old nexus 7 but there's a dead pixel for the love of God why does this always happen to me I'll have to exchange tomorrow men cry
Sent from my SGH-T999 using xda app-developers app
barmanham said:
Its very well build no loose screen like the old nexus 7 but there's a dead pixel for the love of God why does this always happen to me I'll have to exchange tomorrow men cry
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Just opened mine like, 30 minutes ago. No dead pixels . Like it so far.
haha read my thread. had a dead pixel, exchanged, now I have dust under my screen lol
Sent from my Nexus 7 using Tapatalk 4 Beta
Yeah mine has a weird issue I was on the road a lot today so I used my phone as a hotspot to do updates and once in a while the brightness flickers and earlier I could not get the display to come back.
Sent from my Nexus 7 using Tapatalk 4 Beta

Categories

Resources