[Q] Evo Shift keeps rebooting - EVO Shift 4G General

Looking for some advice/help. I got my wife the Evo Shift a couple of weeks ago. Her phone has not been rooted and other than a few added apps the phone is completely stock. The phone reboots on her 4 and 5 times a day. She does not have any kind of task killer installed so that's not it. She plays Angry Birds a lot and uses Pandora quite a bit. I have also installed Sound Manager for her. Other than that I can't think of anything that would be helpful for trouble shooting. I have searched here and through Google and have not seen any info of others having this problem. I am not sure if I should root the thing or return it to best buy. I have the Evo and previously the Hero and am no stranger to rooting or custom ROMs. Just really did not see the need to root it since my wife has no idea about any of that. Any help or advice will be appreciated.
Thanks.

root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.

danaff37 said:
root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.
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Click to collapse
That's what I was thinking. I am a little worried its a hardware problem though. I guess I could always flash back to stock and return it if that doesn't fix it.

hell return it ya got nothing to lose but a headache

Did you try a factory reset?
Sent from my PG06100 using XDA App

JKILO said:
Did you try a factory reset?
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.

hauntedchild said:
Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.
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Click to collapse
im running mine stock and rooted and dont have any problems with reboots. sounds like a app is probably screwing something up

i had a similar problem with one of the streaming media apps i used to use a month or so ago i cant remember the name but for some reason if i lost signal it would crash the phone and need to be rebooted
i took it off and installed tuneinradio and it worked better anyways

My shift was rebooting itself 3 to 4 times a day, I just rooted it and it seemed to stop rebooting itself for a day. Now its starting to reboot itself again, but not as often.

I am almost convinced its a hardware problem. Sounds too rare to be anything else. Maybe bad memory or something.
Sent from my PC36100 using Tapatalk

I had a freezing issue with my phone which people suggested possible due to pandora and bluetooth. Perhaps you have the same issue?
Anyway, try to find "bluetooth for automotive" settings for pandora and turn it off.
I wouldn't recommend rooting your phone if you think its broken. You might just end up breaking it further and render your warranty void.
If you can't fix it, get sprint to replace it.
i dont need a signature

This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App

Michael61182 said:
This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Thanks for the input. I think I'm going to go ahead and root it. After keeping an eye on the situation its seems its only happening when she is at work. I can't imagine it will fix it but I think its worth a shot.

I think I fixed mine. I tried to use navigation and it kept force closing, that was strange because I've used it before with no problems. I googled around and found some info that if you had another text to speak engine in your phone then uninstalled it without setting it back to pico as default it would cause nav to FC, which is what I had done. So I set it back and checked "Always use my settings" in the Voice section of settings, nav started working and the reboot issue went away for the past 7 days.
I don't really know crap about phones and most tech stuff for that matter (heck 99% of what is said in these forums goes over my head) but I think why this fixed it is either nav or some app was trying to use pico or something and when it couldn't the phone would get an error and reboot itself. I may be wrong (probably am) but maybe she deleted something or changed a setting some app needs and that is causing her problem. Hope this helps in someway or at least gives you another direction to start checking.

Related

Can't pick up the phone! Anyone else?

Well, thats it, I actually can't pick up my phone when I get a call. I can push the green pick up button as many times as I want, but it wont respond, and I end up having to call people back. Anyone else with this issue? (phone info in sig)
I am only going to take a guess and say that you have a lot of programs that run in the background.
Maybe try not using auto rotate.
I agree with Neobbs although when I first read the subject, I thought maybe you needed to work out more....
Same problem here. I can have the phone in my hands looking at it straight up when the phone rings and the phone goes black for about 5 seconds (or about 2 rings) and then the caller id comes up and I start hitting the call/talk button to answer. It goes to VM eventually and me hitting the green button ends up bringing up the recent call list. Auto rotate is disabled, but I do have weatherbug, open home, caller lookup and IM running in the background. Oh... and I have the transistions/animations enabled. That's all i can think of. I'll try removing the caller lookup app to see if it eliminates the problem.
hi,im running rc33 stock rom on bronze tmo g1 in singapore..it happened many a times,even on a cold boot up..wonder what is the actual problem here,mine is not rooted at all..
screamsoflust said:
hi,im running rc33 stock rom ....wonder what is the actual problem here,mine is not rooted at all..
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Click to collapse
why in the world would you do that? (j/k)
bhang said:
why in the world would you do that? (j/k)
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Click to collapse
huh?what do you mean?
screamsoflust said:
huh?what do you mean?
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Click to collapse
he means.. why would you not root your G1???
I think it's a good, fair and valid question.
Do you have installed a customer ring tone ? if yes, choose original ring tone and try again.
I had the same problem when I started using my phone. I dunno what changed but the prob. has disappeared or I got used to hold the pickup button down for a bit longer automatically. I got the feeling that this helped the issue.
My phone is RC33 not rooted... and to answer you question: I've tried but I'm still fighting with my XP to accept the USB driver.
Guess again!
neoobs said:
I am only going to take a guess and say that you have a lot of programs that run in the background.
Maybe try not using auto rotate.
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Click to collapse
mine does the same randomly. Straight after a factory reset.
nothing installed, and my G1 is not rooted (yet).
has anyone found a solution for this problem?
Using RC33 with weatherbug running in the background, but it occurs with it installed and without it installed
I swear, the G1 must be the worst phone ive ever used
can't wait for the touch pro 2 now...
google can't release polished software if their lives depended on it.. selling a beta phone is just bs
n3rdftw said:
has anyone found a solution for this problem?
Using RC33 with weatherbug running in the background, but it occurs with it installed and without it installed
I swear, the G1 must be the worst phone ive ever used
can't wait for the touch pro 2 now...
google can't release polished software if their lives depended on it.. selling a beta phone is just bs
Click to expand...
Click to collapse
Yep, must be terrible if about 4 or 5 people have this problem out of the thousands who have bought it....
I've never had any of these problems, but im guessing they're (probably) firmware related.
Meltus said:
Yep, must be terrible if about 4 or 5 people have this problem out of the thousands who have bought it....
I've never had any of these problems, but im guessing they're (probably) firmware related.
Click to expand...
Click to collapse
most probably just call back and arent bothered to find out how to fix it on xda
anyways, when you say firmware related, what did you mean?
I installed JF 1.42, and before that, his earlier versions, and way before that my phone started out with RC18, which I then rooted. Would it be linked to that? I've wiped my phone like a dozen times, but the problem is reoccurring perhaps once or twice a day, out of about 30 phone calls a day
additionally, although this may be linked to t-mobiles ****ty service, have you guys noticed a large increase in dropped calls?
I use my phone in both austin tx and houston, and in both locations, about every 10 calls is dropped, I dont know if its just the horrible service they have, or when I move from a location with 3g to edge.
With the new radio, the dropped calls have reduced in number, but still occur randomly
Also, one more thing, and a little off topic, but this has been bothering me,
Is there anyone to get a SMS application that allows me to type using a numpad or something similar on the screen? or at least, have spell correct, cause chompsms' keyboard is way too small to use one handed and still have legible messages, unlike the iphone where the errors would be auto corrected
n3rdftw said:
most probably just call back and arent bothered to find out how to fix it on xda
anyways, when you say firmware related, what did you mean?
I installed JF 1.42, and before that, his earlier versions, and way before that my phone started out with RC18, which I then rooted. Would it be linked to that? I've wiped my phone like a dozen times, but the problem is reoccurring perhaps once or twice a day, out of about 30 phone calls a day
additionally, although this may be linked to t-mobiles ****ty service, have you guys noticed a large increase in dropped calls?
I use my phone in both austin tx and houston, and in both locations, about every 10 calls is dropped, I dont know if its just the horrible service they have, or when I move from a location with 3g to edge.
With the new radio, the dropped calls have reduced in number, but still occur randomly
Also, one more thing, and a little off topic, but this has been bothering me,
Is there anyone to get a SMS application that allows me to type using a numpad or something similar on the screen? or at least, have spell correct, cause chompsms' keyboard is way too small to use one handed and still have legible messages, unlike the iphone where the errors would be auto corrected
Click to expand...
Click to collapse
I'm in austin, tx too and I also get the black screen of death almost every time I get an incomming call so maybe it is a location based thing? My g1 is rooted and I have over 70 apps installed and I'm not about to uninstall them 1 by 1 to see which one could be causing it. In the past, rings extended was said to be the one causing the problem but I don't have that installed.
Also, there have been enough requests for t9 and auto correct with chomp, I'm sure it will be in the upcomming updates
Im running Haykuro now and haven't had a single incident so far. Also, I have 73 (yes, seventy-three) MB of free system memory as I moved pretty much EVERYTHING to the SD card. In return, my phone is unable to boot without my SD card... which is a bit strange.

What the **** is wrong with this **** phone

I am on my fourth one (long story -- don't ask). I get this fourth one, everything works fine and dandy for a few hours. Then the same problems that happened to my last one are happening again. Random apps are trying to download and they show up as downloaded "unsuccessfully" and when I try to download apps they are stuck at "Starting download...". I thought this problem on my third Vibrant was caused by me messing around with flashing some custom ROMs, going back to stock, etc. (after the JI6 upgrade via Kies bricked by Vibrant). However, the replacement I just got - one that I have not done anything but rooted - is now having the same problems. Random apps are downloading by themselves only to be downloaded unsuccessfully and I can go longer download any apps from market - they are all stuck at "Starting download...".
So, then I thought maybe it wasn't the Vibrant that is the problem -- maybe it is my sim card. So yesterday I swap out sim cards, and the problems still occur. Maybe it is the JI6 update that is causing problems, or maybe I am just cursed when it comes to the Vibrant but this phone has been nothing but trouble for me since I got it in July...
That said, anyone have any helpful tips on how to get my issue resolved? Otherwise, I am going to call up T-Mobile and move to myTouch HD (when it comes out) or G2 (I really don't want G2 cause of physical keyboard and rootkit).
Sounds like reception problems. It happens every so often to me. Definitely not reason to return the phone unless it happens more often than not. Considering it's your fourth phone...
Sent from my SGH-T959 using XDA App
It isn't reception issues. I have full bars, can surf the Internet, etc. and even tried it on WiFi. There is definitely something wrong. It isn't the sim card (I swapped it out). It isn't my Google account (I tried different ones). It isn't the specific Vibrant I have (I just got an exchange two days ago -- both phones had same problem).
So all I have left is either it is JI6 causing the issue or a rogue app. I just did a factory reset to see if maybe that solves the problem. If it doesn't, well, bye bye Samsung hello HTC.
The chances that both phones would have this obscure market problem is very unlikely. Given that all other data services work well, have you ever considered that maybe it's Google's market servers? Did you sign into your Google account then immediately start to download all of your paid applications while it was syncing all of your contacts and email? Are you over dramatizing the problem? Again, this is your fourth phone...
user error?
Not the phone, it's your location/service. I have issues downloading from market at certain places even with full service also. It's poor data connections I believe.
Sent from my SGH-T959 using XDA App
I think it's user error.
I stopped reading after 5 words...
"I'm on my 4th phone"
You...you are the problem.
Chalup said:
The chances that both phones would have this obscure market problem is very unlikely. Given that all other data services work well, have you ever considered that maybe it's Google's market servers? Did you sign into your Google account then immediately start to download all of your paid applications while it was syncing all of your contacts and email? Are you over dramatizing the problem? Again, this is your fourth phone...
Click to expand...
Click to collapse
I can't be Market. The downloads are working perfect after a reset that took a mere two minutes. Market up and down in two minutes? I doubt it. The real test is to see if it will continue to work, because it is after a few hours that the problems occur.
Syncing works fine all the time, and market works perfect after the initial setup. It is after a while that it messes up... I don't know whats up.
That said, why would I be over dramatizing the problem? To get pitty on XDA?
Sdobron said:
Not the phone, it's your location/service. I have issues downloading from market at certain places even with full service also. It's poor data connections I believe.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Could be JI6 caused some location-only issue? Because I was able to use my Vibrant just fine for 1-1.5 months without this issue. This issue really only showed up for I upgrade to JI6.
@Everyone else: Thanks for the input -- I will be sure to take it into consideration.
rogue app. man I was going nuts when I first got this phone, because randomly it would reboot and go into a boot-loop. after trial and error, I found out is was THE Hero of Sparta HD game from gameloft.
I would reformat and install the basic apps first, then the extras, one by one... to see if you have a bad app. Its the only way I got the the end of my problem.
Stock J16 or a J16 build?
Stock JI6 -- updated via Kies.
s15274n said:
I stopped reading after 5 words...
"I'm on my 4th phone"
You...you are the problem.
Click to expand...
Click to collapse
I'm On My Fourth Phone And Its Not My Fault.. (This One Works Fine Now)
First One Was Data Issues
Second One Was A Password Lock Error (Hardware Locked As Well)
Third One Was A Phone To PC Error (Unrooted Stock And Not My Fault Phone Turned Off And Turned Back On And It Was Like That)
Fourth One.. All Fine And Dandy
(Erased by the author)
It's your Google account at this point. Swap it out for another!
Hmmmmmmmm
The Google account may be the problem..... but not convinced I think the statement (user error) look in the mirror is more correct. BTW, I always use wifi in updating it is just easier and faster, I would assume that you re doing the same.
DarkAgent said:
Could be JI6 caused some location-only issue? Because I was able to use my Vibrant just fine for 1-1.5 months without this issue. This issue really only showed up for I upgrade to JI6.
@Everyone else: Thanks for the input -- I will be sure to take it into consideration.
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Click to collapse
yeah. I have the same problem. it seems to be location specific. it sounds dumb but when I'm in the mall area near my house i have all but one bar full 3G connection (and that stays pretty consistent give or take a bar or so) and both market and browser have major issues. if you try a bunch of times it might go through occasionally but for the most part it says I have a great connection but I don't. but when i leave the mall area all is fine again. its a pretty large area about a mile square or so. I also drop calls alot there. its really weird. wifi works fine usually although some public wifi connections have the port you need to download from the market blocked so don't get frustrated if that doesn't work either. internet browsing works fine over wifi though
my wife has the exact same phone and has the exact same problems in that area so I'm pretty sure its not the phone
also oddly I never tried using my phone at the mall before the JI6 update (Which I got OTA not a manual install) so I suppose it could have to do with the update but I cant confirm that.
I can say that my Mytouch 3G worked in the same area just fine (although its been a month or so since I tryed it), so its kinda weird.
s15274n said:
I stopped reading after 5 words...
"I'm on my 4th phone"
You...you are the problem.
Click to expand...
Click to collapse
I second.
Sent from my SGH-T959 using Tapatalk
A little confusing here since you were able to flash custom roms successfully which is much more harder and dangerous for you and most of us here, AND you can't still figure out how to get the market app working properly? hmm..Not to blame directly on you but your case MUST be very rare.

My phone keeps randomly shutting off. Ideas?

Earlier, my G2 shut off on me about 5 times. -_-
First, I had it sitting in the car ,tried to take a pic but the stupid voice recognition menu kept coming up so I gave up and set it down in the console. When I got home, the phone felt warm and was.. off.
Then, I turned it on.. stuffed it in my pocket. A moment later, I pulled it out and YET AGAIN when I pushed the button I was greeted by a quick vibe and the HTC screen -_-
Then a few minutes later I ran a speed test (checking HSPA+ out in Vegas).. put it down on the table.. come back.. PHONE IS *(@#% DEAD AGAIN.
I HATE YOU! *glares at phone*
It's killing me because it either happens several times in a row, or doesn't happen for days! I've tried replacing the sim card, replacing the SD card.. moving the battery... no dice.
Maybe it's my SIM card? Would that cause it? My last phone did that -_- And I'm silly to have not yet changed the SIM lol
Good thing I have a spare sitting in my bag.
What battery are you using? Aftermarket? Is so, did you remove the sticker around the battery? If you did then make sure you place a piece of tape on the battery to avoid making contact with the metal sd card holder. The metal on metal causes it to shut down.
Sent from my HTC Vision using XDA App
Interesting. I've also been having random shutdowns (not reboots, which I've seen mentioned elsewhere, due to a hardware fault) --
HTC Desire Z, using default battery, but I'll try isolating it anyway with a slip of paper or something.
OP you on a custom rom with overclock? maybe your clocking your phone too high or low?
Also if the phone for whatever reason gets too hot or cold it will turn itself off.
Please see this forum: Phone powers down and won't turn back on w/o pulling the battery
I strongly believe that this may be an issue with the GPS and/or Google Maps. Once I have the GPS off, this has not occurred. Can anyone else try this?
I have the Bell Desire Z NAM with stock HTC Sense 2.2 ROM.
It seems to be quite prevalent, see the bottom of this review: T-Mobile G2 is speedy sequel to original Android
I think you may be onto something with that GPS note, but my phone doesnt' need the battery pulled to restart.
Also, it's running the stock firmware, stock battery (just exchanged battery and got a new SIM card yesterday, and it shut off again today.. so those aren't the problem)... so any issues I'm having are 100% stock related...
This time it shut off after using Maps so....
i read somewhere (trying to find the source) that some G2's were experiencing random restarts / shutdowns due to low signal strength. Not sure how valid this is but you might want to look into this as well.
fablife said:
i read somewhere (trying to find the source) that some G2's were experiencing random restarts / shutdowns due to low signal strength. Not sure how valid this is but you might want to look into this as well.
Click to expand...
Click to collapse
This was true before we received the first OTA update. Since then though the problem has been fixed.
I think it was definitely the GPS, that said I just got done with a really long phone call about this and have a replacement on the way.. but that was way too much effort AND I have to pay shipping (it's not much, but seriously.) I'm not happy that T-Mobile was THAT big a pain in the butt about getting the phone replaced with a new one in the 30 day return period.
Going by the pointers one of my close friends on sprint (that used to be on AT&T) gave me, I'd say this could've been worse with another provider.. but it shouldn't have been. The reception isn't the best so the customer service should make up for that, and it sorta does.. but it sorta doesn't.
Oh well.
I have been experiencing almost the same thing for the past week or so. I have tried a few things such as lowering clock speeds, changing roms, and not using maps or GPS. Nothing has stopped the shutdowns. I cant seem to find a pattern in the things the phone is doing when it shuts off because it rarely does it when i have the screen on, also it never does it if music is playing or if i am watching a video. I will say that it seems to happen alot when i am in spots i know are dead spots for phone signal. I flash roms a fair amount so it is hard to say this has started after flashing a rom, but I will say it never did this before I flashed my first sensui 3.0 rom.
I am thinking its one of two things, something with the radio and/or its firmware or something with the sdcard because at least one senseui 3.0 rom said something about sdcard formatting.
I hope all this helps the smart people come up with idea on what wrong with our phones.
djrajir said:
I have been experiencing almost the same thing for the past week or so. I have tried a few things such as lowering clock speeds, changing roms, and not using maps or GPS. Nothing has stopped the shutdowns. I cant seem to find a pattern in the things the phone is doing when it shuts off because it rarely does it when i have the screen on, also it never does it if music is playing or if i am watching a video. I will say that it seems to happen alot when i am in spots i know are dead spots for phone signal. I flash roms a fair amount so it is hard to say this has started after flashing a rom, but I will say it never did this before I flashed my first sensui 3.0 rom.
I am thinking its one of two things, something with the radio and/or its firmware or something with the sdcard because at least one senseui 3.0 rom said something about sdcard formatting.
I hope all this helps the smart people come up with idea on what wrong with our phones.
Click to expand...
Click to collapse
My Desire Z had the same problem and I returned it to HTC Service for repair. They said they change some cables? and a new battery. It has been nearly 3 days and I haven't experienced a single shutdown but there was one time it restarted by itself.
Yeah my only problem with that is, I am close to my upgrade date. How much did it cost. I may still do it so I can give this phone to my kid brother.
Sent from my Htcclay's SuperCM7 G2 using Tapatalk
Just to update, I found that I can make it do it some times when playing with opening the hinge.
Sent from my Htcclay's SuperCM7 G2 using Tapatalk
Possible cause/fix found
I posted this in another thread here regarding the same problem but it appears it may have been overlooked so I'll post the info again in hopes of helping you and others having this problem.
A possible cause/fix has been found as posted on the T-mobile forums:
http://forums.t-mobile.com/t5/T-Mobile-G2/G2-Turning-off-by-itself/td-p/513575/page/4
There is a conductive metal strip along the back of the battery that looks like it may be shorting out. Check out the link for detailed fix with pics. I take no credit for this, just posting it since I'm experiencing this problem too.
Talked to tmobile CS today and was trying to get a replacement because my phone would randomly reboot and shut off. All he told me was go and pick up a new sim card. If that didn't help then they would be willing to give me a warranty replacement.
Sent from my T-Mobile G2 using XDA App
carquote said:
I posted this in another thread here regarding the same problem but it appears it may have been overlooked so I'll post the info again in hopes of helping you and others having this problem.
A possible cause/fix has been found as posted on the T-mobile forums:
http://forums.t-mobile.com/t5/T-Mobi.../513575/page/4
There is a conductive metal strip along the back of the battery that looks like it may be shorting out. Check out the link for detailed fix with pics. I take no credit for this, just posting it since I'm experiencing this problem too.
Click to expand...
Click to collapse
Clicking your link all I got was an empty T-Mobile page with the message "Page not found" and some some java script error message when closing the window.
Is this possible fix something else than lining the back of the battery with a strip of paper?
whpsnp said:
Clicking your link all I got was an empty T-Mobile page with the message "Page not found" and some some java script error message when closing the window.
Click to expand...
Click to collapse
Sorry about that, I fixed the link and it should be working now.
Cool, thanks!
Sent from my HTC Vision using XDA App
I'm pretty sure mine is not caused by the metal strip since my battery's all proofed. I didn't have anything wrong with it until about half a month ago, and it always happened after using GPS and left it on. If I turn it off after navigation or any other app that requires GPS the phone won't go into SOD.
I switched back to CM7 RC2 around that time and starting to get the GPS no fix problem, and it could't be fixed by the dd=/dev/.... script. So I switched into Nightly 88 or something that at least I was able to get a fix but the not-so-random freezing started.
This morning I flashed the new 7.1.0 RC1 and the phone would just turn itself off (it used to just freeze and become hot), and I got really tired of it... My old G1 was much more reliable than this.
I tried the dd=/dev script again, so far after 5 min the phone is still on with GPS on....
@carcuote
Thank you! I haven't had this issue for months now. But the solution is so easy to do that I will try our anyways.
I had this issue the first month our so when I got the new phone, but went away permanently after the second month. Maybe the contacts in the battery got a little rusted? Don't know but the solution is simple enough to try...
Sent from my T-Mobile G2

very weird evo problem :(

greetings. about a week ago, I noticed I was missing a lot of calls, and not receiving texts. I can call out and send texts, just cant receive anything. well today I had enough and took it to the sprint store. after 3 hours of them working on it, still nothing they went as far as trying my number on a different phone, and even that phone couldnt receive calls then. (never rings). lastly, they gave me a new phone number for my evo, and still cannot get calls. so, I along with them are super confused. is it my evo or the number that's bad? they ordered me a new phone to pick up on Tuesday, but I'm not convinced it'll work. anybody have any idea what on earth could be wrong? I'm running pure stock. oh yeah, Google voice doesn't work either for getting calls, but it can receive texts. wife's phone on our account works just fine. so weird. thanks guys.
Derek
data over 3g and WiFi is working perfectly.
It's network related. They better pay this months bill for you. Call Sprint and find out.
Sent from my PC36100 using XDA App
I've had a similar problem lately of not getting calls. I'm not missing all of them, but at least once or twice a day, all of a sudden I'll get a nerw Voice Mail, yet the phone never rang. And, I've had people tell me that when they call, it goes straight to Voice Mail
I just attributed it to having WiFi only on, although that is just a longshot guess on my part.
Ive been unable to receive texts girl 3 days now. Anybody find a fix?
Sent from my PC36100 using XDA Premium App
what rom? if it's calkulin's evio 1.8, there's your problem.
Cm7 final
Sent from my PC36100 using XDA Premium App
dkdude36 said:
what rom? if it's calkulin's evio 1.8, there's your problem.
Click to expand...
Click to collapse
what's wrong with that Rom? damn, now that I think about it, I ran that Rom and realize my problems started that day. is there a reason why that Rom caused my no calls/texts issue.
dschoenike said:
what's wrong with that Rom? damn, now that I think about it, I ran that Rom and realize my problems started that day. is there a reason why that Rom caused my no calls/texts issue.
Click to expand...
Click to collapse
yea. when calkulin upgraded from 1.77 (great rom) to 1.8, he added a bunch of ## codes directly in the menu. but somehow the defaults were messed up. i had this problem too. it affects any rom you flash after. just full wipe and reflash calkulin's, then get your msl from msl reader, and go to the dialer. then type ##data# and select edit. make sure mode of operation is on auto. then, DO NOT OPEN SETTINGS. just power off phone, and flash something else (maybe even calkulin's 1.7.7.)
dkdude36 said:
yea. when calkulin upgraded from 1.77 (great rom) to 1.8, he added a bunch of ## codes directly in the menu. but somehow the defaults were messed up. i had this problem too. it affects any rom you flash after. just full wipe and reflash calkulin's, then get your msl from msl reader, and go to the dialer. then type ##data# and select edit. make sure mode of operation is on auto. then, DO NOT OPEN SETTINGS. just power off phone, and flash something else (maybe even calkulin's 1.7.7.)
Click to expand...
Click to collapse
thank you for that. sorry if this is a stupid question, but will getting a new phone solve my problem? thanks
derek
dschoenike said:
thank you for that. sorry if this is a stupid question, but will getting a new phone solve my problem? thanks
derek
Click to expand...
Click to collapse
i have no idea. i'd try this first, and if it doesn't work, a sprint tech might be able to fix it.
dkdude36 said:
i have no idea. i'd try this first, and if it doesn't work, a sprint tech might be able to fix it.
Click to expand...
Click to collapse
wish i woulda asked you guys earlier i unrooted, went back to stock, spent 4 hours in a sprint store, now have a different evo coming in from sprint on tuesday. guess ill try what you said tomorrow before doing the exchange. cant today as im not home. thank you again for all that info. really appreciate it.
derek
@OP
the problem isn't with your phone, it's with your account. i ran into this a few times while i worked for Sprint, and there for all the issues that came up, the only fix was to delete the account from the network in its entirety and start from scratch. sometimes there's just some corrupted code that no level of tech support knows how to do anything with that just needs to be re-written.
i'm surprised that they ordered you a new phone even though using a different device didn't work. i think it was just a move to make you feel like they're doing something for you tbh. make sure that your line is comp'ed until the problem is resolved. you could probably get your whole bill paid, but you're more likely to get half of it (i'm assuming you only have two lines) covered. my recommendation is don't get greedy, just ask for your half.
goodluck!
JoshuaD80 said:
@OP
the problem isn't with your phone, it's with your account. i ran into this a few times while i worked for Sprint, and there for all the issues that came up, the only fix was to delete the account from the network in its entirety and start from scratch. sometimes there's just some corrupted code that no level of tech support knows how to do anything with that just needs to be re-written.
i'm surprised that they ordered you a new phone even though using a different device didn't work. i think it was just a move to make you feel like they're doing something for you tbh. make sure that your line is comp'ed until the problem is resolved. you could probably get your whole bill paid, but you're more likely to get half of it (i'm assuming you only have two lines) covered. my recommendation is don't get greedy, just ask for your half.
goodluck!
Click to expand...
Click to collapse
thanks for the info. yeah, only two lines on our account. I'm not gonna be greedy seeing as I'm the one who caused the problem (flashed the rom) I just want a working phone now I'm real curious to how long that's gonna take. I'm mean if its my account, a new phone won't solve the issue right? could take Sprint awhile to figure this all out. grrrr. and its all my fault.
dschoenike said:
thanks for the info. yeah, only two lines on our account. I'm not gonna be greedy seeing as I'm the one who caused the problem (flashed the rom) I just want a working phone now I'm real curious to how long that's gonna take. I'm mean if its my account, a new phone won't solve the issue right? could take Sprint awhile to figure this all out. grrrr. and its all my fault.
Click to expand...
Click to collapse
i'm not convinced it's your fault at all. sometimes funky things happen in the back end on sprint's side.
best of luck to you!
don't think this is a rom specific issue, it's most likely the network.
I'm having the same problem on savage-zen rom rc2...
What may help is updating your radios, prl, etc. I haven't done that in a while, not too sure that it will make a significant difference though.
dschoenike said:
greetings. about a week ago, I noticed I was missing a lot of calls, and not receiving texts. I can call out and send texts, just cant receive anything. well today I had enough and took it to the sprint store. after 3 hours of them working on it, still nothing they went as far as trying my number on a different phone, and even that phone couldnt receive calls then. (never rings). lastly, they gave me a new phone number for my evo, and still cannot get calls. so, I along with them are super confused. is it my evo or the number that's bad? they ordered me a new phone to pick up on Tuesday, but I'm not convinced it'll work. anybody have any idea what on earth could be wrong? I'm running pure stock. oh yeah, Google voice doesn't work either for getting calls, but it can receive texts. wife's phone on our account works just fine. so weird. thanks guys.
Derek
data over 3g and WiFi is working perfectly.
Click to expand...
Click to collapse
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
nucher said:
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
Click to expand...
Click to collapse
just letting you know, the pri is different than the radio, and we are talking about evio 1.8 starting problems like this for many, including me.
nucher said:
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
Click to expand...
Click to collapse
so do u think its worth rooting again, and trying all that, or wait till I get the different evo and see how that goes? to be honest, I didn't want a different phone. I really liked this one and do you think them giving me a new number affects any of these trouble-shooting efforts? thanks.
Derek
dschoenike said:
so do u think its worth rooting again, and trying all that, or wait till I get the different evo and see how that goes? to be honest, I didn't want a different phone. I really liked this one and do you think them giving me a new number affects any of these trouble-shooting efforts? thanks.
Derek
Click to expand...
Click to collapse
If you have the time I would try my suggestion and or dkdude36 suggestion. He is correct in that the PRi is not the radio. I was in a hurry to type out the message. But I do mean the PRI, and I use the 1.77. You'll have to root the phone again, and nan-unlock. Then install a ROM and a recovery. If it doesn't work you'll have to restore it to stock before you return the phone so it will take some time to do all that. I was running Evio 1.8 for a while then one day I couldn't receive calls. I tried many things but the PRI fixed my phone. It's really up to you and how much time you have.
calkulin's evio 1.8
dkdude36 i think is right, i had the same problem a month ago, had to call *2 for help.
want ah guess what rom i was running....evio 1.8!
now i'm on Eternal Prophecy 5.8 got to read the hole thread, zero bugs!

Top of screen and capacitive buttons unresponsive!

Hey everyone, I woke up this morning to find a surprise! My Atrix screen was unresponsive. It took me a couple reboots to figure out that the top part of the screen doesn't respond to touch. Worse yet, none of the capacitive buttons work. So if I get into an app, most of the time, there's no real way for me to get out of it, thus requiring a reboot and more careful selections.
The weird part is, it happened within a span of about 2 hours. I woke up around 5:30AM, checked some emails and texts, and woke back up around 7AM with a buggy screen. It did drop from about 18 inches off the couch last night. But everything was in working order...
Right now I'm in the process of backing up my text messages, because I might have to use a set of them to prove my case in court.
What's the first steps to try to get it back working? Or do you think its a hardware problem(maybe a cable loose)? As far as returning it under warranty goes, I'm rooted and unlocked on Kenn's GB ROM, so that's a no-go.
bigb252 said:
Hey everyone, I woke up this morning to find a surprise! My Atrix screen was unresponsive. It took me a couple reboots to figure out that the top part of the screen doesn't respond to touch. Worse yet, none of the capacitive buttons work. So if I get into an app, most of the time, there's no real way for me to get out of it, thus requiring a reboot and more careful selections.
The weird part is, it happened within a span of about 2 hours. I woke up around 5:30AM, checked some emails and texts, and woke back up around 7AM with a buggy screen. It did drop from about 18 inches off the couch last night. But everything was in working order...
Right now I'm in the process of backing up my text messages, because I might have to use a set of them to prove my case in court.
What's the first steps to try to get it back working? Or do you think its a hardware problem(maybe a cable loose)? As far as returning it under warranty goes, I'm rooted and unlocked on Kenn's GB ROM, so that's a no-go.
Click to expand...
Click to collapse
you are unlocked/rooted/custom rom = no warranty
anyways backup and maybe reflash the rom and see how that goes.
Hopefully you don't need to replace the digitizer... But if you do, there are lots of videos and it's reported to be one of the easier phones to do. Keep that in your back pocket as an alternative to a lengthy and costly court fight over a phone with no warranty!
Sent
Thanks guys, I already knew the risks associated with rooting and unlocking. I used an app called SMS Backup+ that allowed me to backup all my sms/mms and it also linked and sent copies to my Gmail.
I'll go ahead and try a reflash
*EDIT*
Did a quick wipe of the phone, and during setup, everything was OK! When blur came back, it was back to the same thing.
Bump...
Still lost
I would suggest backup all you apps and do a complete wipe of data. I had a similar problem when I first installed Alien. This fixed the issue.
bigb252 said:
Thanks guys, I already knew the risks associated with rooting and unlocking. I used an app called SMS Backup+ that allowed me to backup all my sms/mms and it also linked and sent copies to my Gmail.
I'll go ahead and try a reflash
*EDIT*
Did a quick wipe of the phone, and during setup, everything was OK! When blur came back, it was back to the same thing.
Click to expand...
Click to collapse
I would do a wipe and reinstall. You could also fix your permissions through rom manager or cwm.
Sent from my MB860 using XDA Premium App
I had a simillar problem: WIPE through CWM solved this problem
hi, guys i had the same problem... I remember getting it shortly after updating it to the leak version of gingerbread. Since then I have flash Alien built #3 but the problem remains...
I'm currently doing a Nandroid backup of my phone so i could try flashing to cherrypie hopefully this will solve my problem cuz I'm seriously feed up with it...
do you guy's think this will help? if so any suggestions before i flash? thanks in advance...
I had this problem brand new out of the box. I just took it to the store and they gave me a new one. One other thing i noticed was the FP sensor/button was almost like loose and i had to push it in real far for it to work. Maybe its a stuck FP button...
Sent from my MB860 using XDA App
im having the same issue, i cant make the buttons work, i have wiped everything in CWM, and using fastboot also and nothing, also tried flashing different roms but the problem persists, if anyone know how to solve will be great
thanks
I think you have one file corrupted... I'll try to remember which
Sent from my MB860 using XDA App
I think it may be touchpad.cfg. try Googling that and see if you can find a clue.
Sent from my MB860 using XDA App
Try here: http://www.kandroid.org/online-pdk/guide/keymaps_keyboard_input.html#androidKeymapKeyLayoutMapTitle
Sent from my MB860 using XDA App
thnaks for the answear, i flashed the 10 point multitouch patch to see if solved the problem but it didnt, yesterday i reproduced the error but idk how to solve ir, im gonna make a thread to show what i did

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