[Q] Is there a way to prevent the screen from turning off during calls? - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

I realise that this is quite a useful function, but for me, it's troublesome, especially if the call doesn't get through, and I am sent to voicemail. You see, I believe that either my light sensor or my proximity sensor is not functioning properly. When I accept a call, call someone, the screen goes off, and doesn't come back on till the call ends, or I take out the battery and put it back in.
I'm sure this is a hardware thing, as I've tried installing Android, and the problem persists. I don't really want to spend money fixing my phone, as I can't really afford it right now. So, back to my question, is there a way to make sure the screen doesn't turn off when I'm calling someone? Is there a registry tweak or something? Or is there a setting I'm just not seeing?
I'm using pdaimatejam's WP7 version 8.1 (I think) ROM, if that makes any difference.
Thanks!

this is normal operate, not error... screen go off for reason you not break call when phone too close to ear with touch... but when you move phone from ear screen must turn on again....

markiemice said:
........................When I accept a call, call someone, the screen goes off, and doesn't come back on till the call ends, or I take out the battery and put it back in.
I'm using pdaimatejam's WP7 version 8.1 (I think) ROM, if that makes any difference.
Thanks!
Click to expand...
Click to collapse
When you accept a call, its a feature of Windows to switch off the light but sometimes it never comes back and you are stuck at "no display". I also face the same issue. Its the ROM bug. I'm also using pdaimatejam's WP7.
Don't worry... Your phone is fine

Also had this happen twice. But then I disabled the feature to turn on the speaker when the phone is turned during a call and it didn't happen ever since. Not sure if that's really the cause, but you could give it a try.

dxdy said:
this is normal operate, not error... screen go off for reason you not break call when phone too close to ear with touch... but when you move phone from ear screen must turn on again....
Click to expand...
Click to collapse
As I've mentioned, my phone light doesn't come back on when I remove it from my ear. This cannot be normal. It can't be normal that I have to reseat the battery after every failed call.

tanush said:
When you accept a call, its a feature of Windows to switch off the light but sometimes it never comes back and you are stuck at "no display". I also face the same issue. Its the ROM bug. I'm also using pdaimatejam's WP7.
Don't worry... Your phone is fine
Click to expand...
Click to collapse
If you read my original post, I mentioned that I tried this on Android as well, and I get the same problem.

cerebos said:
Also had this happen twice. But then I disabled the feature to turn on the speaker when the phone is turned during a call and it didn't happen ever since. Not sure if that's really the cause, but you could give it a try.
Click to expand...
Click to collapse
Are you talking about the settings in the "Attentive Phone" section? Didn't work for me.

markiemice said:
Are you talking about the settings in the "Attentive Phone" section? Didn't work for me.
Click to expand...
Click to collapse
Yes I did.

I have the same problem as you, although I have not tried flashing android yet but that is my next step. When on a call screen goes off and never turns back on.
I use bluetooth headset so I can kill the call with it and screen comes back thankfully. But I can't delete voice mails or use the screen at all during a call. ON Pdaimatejam's 8.5 rom.
We don't have a fix for this yet?

for me its oks.. if the screen is off it may touch your skin and could end the call...if you remove the phone from your ear and would like to use the dialer while still on the call, the screen powers up automatically..

phoy18 said:
for me its oks.. if the screen is off it may touch your skin and could end the call...if you remove the phone from your ear and would like to use the dialer while still on the call, the screen powers up automatically..
Click to expand...
Click to collapse
But that is just it, It doesn't power up automatically at all. It stays off no matter what you do untill you actually end the call! be that pull the battery, other person hangs up, or you use Headset to end call..
What rom are you using?

sageki said:
But that is just it, It doesn't power up automatically at all. It stays off no matter what you do untill you actually end the call! be that pull the battery, other person hangs up, or you use Headset to end call..
What rom are you using?
Click to expand...
Click to collapse
im using the latest from pdaimatejam. even the older 8.5, once i removed my phone to my ear, screen turns on even the call has not ended..

Would really love a fix for this also.. I must admit though that i don't think it is a hardware issue.. Nevertheless it could be fixed with a regedit or something like that.. Can't really use the phone anymore

sageki said:
But that is just it, It doesn't power up automatically at all. It stays off no matter what you do untill you actually end the call! be that pull the battery, other person hangs up, or you use Headset to end call..
Click to expand...
Click to collapse
Seems that the light sensor is broken, it's the little point in the upper left corner of the phone. The only workaround I see is to use a headset (BT or cable). With this you still can hang up any calls.

Related

Screen Turing off during Call

Am sure that i have seen this somewhere but i searched to no avail.
When making a call the screen will still turn off, which means if i want to do anything during the call i have to push the power button on the side of the device to turn it back on to hangup etc.
Any Ideas ??
I thought this was a good thing. The screen turns off in order to save the battery. If you want it back on you just tap the power button and do whatever you want to do. If it stayed on for entire phone calls you would end up with very short battery life.
However, there may be a registry edit that can lengthen this time or make it stay on for the entire call. I just wouldn't recommend it.
For me, hanging up works when the screen is off. I think.
thanks guys, i just came from the phone world and i suppose i want my PDA to have the same battery life as the old nokia, but i also want all the cool pda features.
Just not going to happen.
Shaun33 said:
thanks guys, i just came from the phone world and i suppose i want my PDA to have the same battery life as the old nokia, but i also want all the cool pda features.
Just not going to happen.
Click to expand...
Click to collapse
it does, just carry a couple of extra batteries and you're set. Now the question is would you trade this for that?
pressing the end call button works when the screen is off
the_passenger said:
it does, just carry a couple of extra batteries and you're set. Now the question is would you trade this for that?
Click to expand...
Click to collapse
Funny thing is i would carry the batteries. I got off ebay and ordered for my boss and myself car kit, batteries, and docking station with battery charger. So for the time that im not @ my desk or in the car we should be set.
Mine doesn't turn off during calls, but i do turn it off manually with the power button so my ear doesn't open apps during the call.
Mine doesnt turn off either, is this a rom specific or am i missing an option somewhere, at the moment i press the power button on the side when i make a call, cos im forever pressing the screen and opening stuff, then have to close it all when the call ends, let me know what im missing out on
Neil.
I WANT my screen to turn off when phoning..
How do I set this up?
Hey,
I think this is the same "timeout" that you have set for your screen to turn off in the powersave feature. I haven't looked, but I think it only turns the backlight off, not the screen.
Unfortunately the hermes screen is hard to see AT ALL when the backlight is off. Some past devices I had, you could still READ during daylight.
HTH
ok i find it funny that nobody thinks that it is anoying as fk that the screen turns off if you are calling say to activate a card or any automated answering service and need to type numbers in you dont have access to it ..so I guess I will re ask the question is there a reg hack to make the screen stay on while in a call any help would be nice ty
9900 Screen turns off
the screen of my 9900 turns off as soon as i dial a number, but doesn't come back on unless the call is ended. i cannot turn on the speaker or make a conference call or do any thing with the phone during the call... please help. i have tried wiping the device and also re installed the OS... no luck...
fahdajmal said:
the screen of my 9900 turns off as soon as i dial a number, but doesn't come back on unless the call is ended. i cannot turn on the speaker or make a conference call or do any thing with the phone during the call... please help. i have tried wiping the device and also re installed the OS... no luck...
Click to expand...
Click to collapse
you should follow the steps in this thread http://forum.xda-developers.com/showpost.php?p=3227589&postcount=5

Lock screen when on Call?

Ok guys I am searching but i need my screen to lock when im on a call i even managed to get into comm manager today and put the phone into flight mode what the hell ?? lol
when u put the phone to your ear, the proximity sensor should automaticaly turn off the screen.
It does but sometimes if i change ear if im on a call for a long time obv the screen comes on its just annoying i have even cut a few people off, surely im not the only person who cant take a call properly lol
Demon_man said:
It does but sometimes if i change ear if im on a call for a long time obv the screen comes on its just annoying
Click to expand...
Click to collapse
THIS!!!
Absolutely ridiculous.
actually... sometimes i dial a number and put it to my ear... and when it starts ringing the screen comes on... i hate this... anyone knows why?... the sensor is fully covered...
Same problem...I already opened a thread for this, but no solution (apparently)
It's really annoying!
It would be just great if we had a menu button to turn it off again.
Contacted HTC, waiting for reply.
They replied that this is a normal behavior and nothing else we can do, onoly find some app which does that.
Any ideas?
http://thewingster.com/smartlock.aspx
@ EgoMaximus
good find im trying it now seems to do the trick,
Try InCallLock as well
http://forum.xda-developers.com/showthread.php?t=556801 disables hardware buttons, good when taking phone out of the pocket or so.
so i deleted that app, what happened to my slidey lock screen?
Pocketshield can do that.
See an in-call demo: http://www.youtube.com/watch?v=bMf8C5k7TGM#t=0m55s
Does the hardware windows key then 'lock' in the bottom left not do it?
i think wețre deviating from the main problem... out of the box HD2 SHOULD know to "close" the screen when in a call and covering the proximity sensor...
for me it does this as supposed but not always....
normal behaviour... make a call... put the phone to the ear... as long as the phone has the sensor covered the screen stays off
my random behaviour.... press call... put the phone to my ear (the sensor fully covered)... the screen turns off... when it starts ringing the screen goes on.... i take the phone away from the ear and put it back... the screen goes back off.... when the other end answers the screen goes back on... putting the phone away and back to the ear turns the screen off again.....
THIS DRIVES ME CRAZY!!!
ccezar2004 said:
i think wețre deviating from the main problem... out of the box HD2 SHOULD know to "close" the screen when in a call and covering the proximity sensor...
for me it does this as supposed but not always....
normal behaviour... make a call... put the phone to the ear... as long as the phone has the sensor covered the screen stays off
my random behaviour.... press call... put the phone to my ear (the sensor fully covered)... the screen turns off... when it starts ringing the screen goes on.... i take the phone away from the ear and put it back... the screen goes back off.... when the other end answers the screen goes back on... putting the phone away and back to the ear turns the screen off again.....
THIS DRIVES ME CRAZY!!!
Click to expand...
Click to collapse
+1000000 Since I have my HD2 I read all the forum to find a solution.
This is the only message I can read I find someone really boring with this problem. This is for me the problem Number 1 of the HD2.... the only one in fact .
I saw o lot of nice CAB for HD2, a lot of nice tweak etc... So why can't we find a CAB or why HTC make a patch for this boring bug..
Are we the only 2 HD2 owner to be really bore ?
this really p!sses me off too! during the lat 3 calls i accidentially hung up at least 3x per call will try the cab posted earlyer.
i just don't get it why is so hard to provide this feature wich is on every standard rom...
HTC Roms will not do that by default, neither the WM standard lock. You need a 3rd party screen locker
oh yes they do... with my stock rom when in call there is a courtain over all the buttons like mute, speaker etc... when that courtain is active nothing works except the start/end call and slide the courtain to gain acces to other buttons... so the uper bar is not activated if touched....

Streak while using phone annoyances

When I call my voicemail [using google voice] it wants me to enter my pin.
1. Isn't there a way to program the dialer to pause, then enter the pin automatically?
2. I notice that the phone acts very quirky when on a call. In order to do anything when on a call I have to turn it so that it is in portrait mode, not landscape because it sort of 'sleeps' once I am on a call.
3. Being the phone wants to sleep when I am on a call, I can't seem to find a way to get back to the phone app and hit the RED 'end' button at times ..
Sort of hard to explain but maybe someone can do a better job if you have found the same problem. I love this BIG phone. I wouldn't even object to an extended battery.
shEEEsh said:
When I call my voicemail [using google voice] it wants me to enter my pin.
1. Isn't there a way to program the dialer to pause, then enter the pin automatically?
2. I notice that the phone acts very quirky when on a call. In order to do anything when on a call I have to turn it so that it is in portrait mode, not landscape because it sort of 'sleeps' once I am on a call.
3. Being the phone wants to sleep when I am on a call, I can't seem to find a way to get back to the phone app and hit the RED 'end' button at times ..
Sort of hard to explain but maybe someone can do a better job if you have found the same problem. I love this BIG phone. I wouldn't even object to an extended battery.
Click to expand...
Click to collapse
Don't know about point 1 but i have just read that when making a phone call it has to be in portrait mode and as you bring it up to your face the proximity sensors will turn off your display to prevent unintentional touches is that what you were on about or have i got it all wrong
I don't understand all the technical stuff but to hold it, it has to be in portrait mode, but even if you have the speaker on and it is on it's back on the table, you can't press the keypad [once the call has begun] unless it is in portrait mode. I would like to turn off 'sleep' while I am on a call .. REALLY annoying.
SUGGESTION: Don't make any prank calls until you know that phone inside and out because sometimes hanging up the phone is close to impossible. Unless it's just me.
shEEEsh said:
I don't understand all the technical stuff but to hold it, it has to be in portrait mode, but even if you have the speaker on and it is on it's back on the table, you can't press the keypad [once the call has begun] unless it is in portrait mode. I would like to turn off 'sleep' while I am on a call .. REALLY annoying.
SUGGESTION: Don't make any prank calls until you know that phone inside and out because sometimes hanging up the phone is close to impossible. Unless it's just me.
Click to expand...
Click to collapse
AHHHH so its you makeing all the prank calls to me LOL.
It dosen't say anything in the manual on turning off the sleep i will do a google and have a look
sssshhhh ... don't tell .. I have lots more calls to make
But seriously .. I called to check my voice mail and somehow the dialpad went off the screen .. Tried pushing buttons, but there apparently isn't one that will bring it back up .. Mean while I hear the recording saying the same "enter your 4 digit pin over and over." I would if I could find the dial pad again !!! Same if you are leaving a message .. if the screen sleeps, you are fumbling around trying to get it to come back up to click END.
Yes i have had quite some issues with it as a phone, specially when it rings but the screen is still in sleep mode for some reason. So you have to turn it on from sleep then hit the unlock before answering. This is a long process to accept phone calls, also when you answer the phone my ears always seem to hit the screen which triggers the apps menu....
I have had it since launch day and been trying to use it as a primary phone but i don't think thats working out. But as an MID its amazing I love using it, the screen is nice and great using it a a ebook reader.
When I get a phone call my screen comes on, unlocked and ready to answer.
My slight issues are my face is too small to go from the ear piece to the mic LoL
Sent from my Dell Streak using XDA App
I too am having the same issues as many on here.
A-N-N-O-Y-I-N-G is what it is!
I can;t even hear anything out of the earpiece in the phone, although i can if i turn it on speaker...not a happy bunny as now i have to wait for a replacement!
One question tho, which has been driving me insane...
Does anyone know if there is some kind of 'file-explorer' for accessing the conent on the SD card?
The only way i've found so far to even get close to the files is through 'QuickOffice'... Would've thought they'd be a more 'convenient' approach to it...
Any ideas?
Yesterday I purchased a program called 'screeb.' It is supposed to be able to prevent 'sleep' when you are actually still using it among other things like battery saving things .. I haven't tested it yet but maybe others have ??
AndyGlosta said:
Does anyone know if there is some kind of 'file-explorer' for accessing the conent on the SD card?
The only way i've found so far to even get close to the files is through 'QuickOffice'... Would've thought they'd be a more 'convenient' approach to it...
Click to expand...
Click to collapse
There are several free file explorers in the Market .. As for sound.. are you sure you are putting the right end to your ear ?? Seriously .. It would be easy to make that mistake when everything is dark ..
shEEEsh said:
There are several free file explorers in the Market .. As for sound.. are you sure you are putting the right end to your ear ?? Seriously .. It would be easy to make that mistake when everything is dark ..
Click to expand...
Click to collapse
Yeah, definetly got it at the right ear
Will have a look round for a file explorer then, i just thought it would have came with one...silly me! lol!
If I had the phone on speaker and put it to my ear it would deafen me I think. Speaker is VERY loud. Could it be that you have the TTY feature turned on? [ I think that is what it is called, not even sure what it does.] I just can't understand why it won't work as a phone.
I have been trying to use BT only when using it as a phone. I am very afraid my earrings are going to scratch the screen.
I was trying to decide if maybe I should put the sim from my streak back into my iphone and then move the sim from my HTC Shift into the Streak until I got more used to using it. Especially if I am going to use it a lot for voice. I also use my phone for data more than voice.
ALSO .. wondering what an extended battery would be like .. Make it harder to hold? or give you something to hold on to... Right now my hand has to really stretch to grasp the phone ..
ANYWAY ... enough with all this thinking .. I should have been at work 15 minutes ago and I haven't even gotten in the shower.
Diane
lufc said:
...is that what you were on about or have i got it all wrong
Click to expand...
Click to collapse
I love British expressions ... Lately I notice that people in the USA are using them more and more .. The one that annoys me the most .. BECAUSE IT IS NOT OURS TO USE is the expression "gone missing." Everyone who is missing has "gone missing" and until about 1 or 2 years ago it belonged to YOU ... What I am trying to say is I like when YOU use them, but when WE do it sounds WRONG.
Diane
@shEEEsh
Your voice mail issue should be fixed by downloading the tmobile visiual voice mail its simple fast free. Also your sleep issues should be fixed with 2.2. I know with my N1 when I move the down it turns on.
@ Andyglosta
Try oi file manager on market. It'll do what you want.
There's also astro, but personally I think it looks crap..
Sent from my Dell Streak
wondercoolguy said:
@shEEEsh
Your voice mail issue should be fixed by downloading the tmobile visiual voice mail its simple fast free. Also your sleep issues should be fixed with 2.2. I know with my N1 when I move the down it turns on.
Click to expand...
Click to collapse
I have everything with Tmobile but it won't let me install tmobile visual voice. Actually it says it is installed, but I can't activate it.
Just got off the phone with Tmobile and they turned on Visual Voice for me. Good. Next on the agenda is when a call ends getting back the dial pad so I can hang up ...
shEEEsh said:
When I call my voicemail [using google voice] it wants me to enter my pin.
1. Isn't there a way to program the dialer to pause, then enter the pin automatically?
2. I notice that the phone acts very quirky when on a call. In order to do anything when on a call I have to turn it so that it is in portrait mode, not landscape because it sort of 'sleeps' once I am on a call.
3. Being the phone wants to sleep when I am on a call, I can't seem to find a way to get back to the phone app and hit the RED 'end' button at times ..
Sort of hard to explain but maybe someone can do a better job if you have found the same problem. I love this BIG phone. I wouldn't even object to an extended battery.
Click to expand...
Click to collapse
1. You can long press * on dialpad, it will show "p", then enter pin.
It can also be used in the contacts (just type p).
2. no idea...
3. Tried power on key ?
Maybe I throw my hands in the air to fast, but I shut off google voice and went back to tmobile 'visual voicemail.' It is sort of the same but I will miss google's voice to text translation via email SOOOOO MUCH ... It is probably the most entertaining application that I have ever had. I like to forward them to the person who left the voicemail and say "what?????"
It seems funny. But I can't use google voice here ;-(

*SOLVED* Buttons light up, but screen stays black after stanby

Hi guys.
I have this strange problem.
If I dont use my phone for a while and I go to use it it the screen sometimes doesnt come on. The buttons light up but that is all.
i have tried to call it when that happens and I can hear a ringtone but the phone itself doesnt ring. The only solution is to pull the battery out.
When I switch it back on the call I made to the phone doesnt appear on the call history as a missed call either.
I am using energy rom
Anyone got any ideas?
salv90 said:
Hi guys.
I have this strange problem.
If I dont use my phone for a while and I go to use it it the screen sometimes doesnt come on. The buttons light up but that is all.
i have tried to call it when that happens and I can hear a ringtone but the phone itself doesnt ring. The only solution is to pull the battery out.
When I switch it back on the call I made to the phone doesnt appear on the call history as a missed call either.
I am using energy rom
Anyone got any ideas?
Click to expand...
Click to collapse
mine done that, i always use the call button rather then the hang up to wake it up, not had a problem since, hope it helps!
Nice to know I am not alone.
Just been looking at miri's latest rom and apparently he has put a fix in for some people whose phone didnt wake up, so am flashing phone now to see how it goes
Just as an update, been three days since I reflashed with miri rom and no problems.

WP7 End Call Issue

Hi Guys,
I have been having issues when trying to end a call with the new WP7 Rom. I also used to have this when using Andriod Roms.
When I go to end a call, pressing the end call button does nothing apart from light up the keypad. I've tried pressing every button but nothing but the keypad lighting up happens, the call never ends! I have to remove my battery and switch the phone back on to get the use of my phone back.
I have :
HardSPL 2.08
MAGDLR111
Radio 2.15.50.14
Any Ideas?
Thanks,
Jon
jonathan.stowell said:
Hi Guys,
I have been having issues when trying to end a call with the new WP7 Rom. I also used to have this when using Andriod Roms.
When I go to end a call, pressing the end call button does nothing apart from light up the keypad. I've tried pressing every button but nothing but the keypad lighting up happens, the call never ends! I have to remove my battery and switch the phone back on to get the use of my phone back.
I have :
HardSPL 2.08
MAGDLR111
Radio 2.15.50.14
Any Ideas?
Thanks,
Jon
Click to expand...
Click to collapse
Did you not try the end call on the screen? Not the hard one on the bottom right of phone
Russ
The screen turns off when making a call so the touch buttons are not available. This is why I have to remove the battery as I have no other way of bringing the display back to life. Obviously if I make a call and the other person hangs up it's fine. However if they do not answer and it goes to voicemail or I call my voicemail I get stuck in a never ending loop of press 2 to hear your messages.
jonathan.stowell said:
The screen turns off when making a call so the touch buttons are not available. This is why I have to remove the battery as I have no other way of bringing the display back to life. Obviously if I make a call and the other person hangs up it's fine. However if they do not answer and it goes to voicemail or I call my voicemail I get stuck in a never ending loop of press 2 to hear your messages.
Click to expand...
Click to collapse
Official windows phones have no hard end call button, just the on screen one, therefor I dont think its possible to end a call with the hardware button. Yes, the screen goes off when making a call, but due to the proximity censor it should come back when you move it away from your head. If it does not, make sure its not covered, even a screen protector can block the proximity sensor. Its located next to the speaker.
Hmm I removed the screen protector and still no joy when I move the phone away from my face. The screen just remains black. I did crack the screen about 5 months ago and had it replaced, perhaps they've done a poor job on this....
Don't think so... My is in perfect shape. proximity works on android but not on wp7... i also can't press end call button.
same thing with me
well i get the same problem with mine also, is there anything we can do for that.
I have the same issue, though it only happens to me when calling my voicemail. I hit "end call" and it just hangs there with the message "Ending call..." and I have to pull the battery :/ Regular phone calls have been just fine though.
Finally cracked this one!
I have been experiencing this issue on my Optimus 7 phone since day one, on all firmware versions and I now have the latest update.
This is what worked for me:
-set the automatic brightness to off and choose any manual setting that suits your needs, I chose medium.
-set the screen timeout to never (not sure that this is necessary, I will change it back to 30 sec to see if the issue returns and post back)
I hope this works with your phones, it was really frustrating to pull the batery out. Good luck!
I've had this issue as well. Pressing the end call button on the screen won't end many of my calls, voicemail or to another person. But it's rare enough that it hasn't bothered me, too much. But is a problem that needs to be figured out, if possible.
We should come up witha way to re map the hard buttons to usefull use
jonathan.stowell said:
Hi Guys,
I have been having issues when trying to end a call with the new WP7 Rom. I also used to have this when using Andriod Roms.
When I go to end a call, pressing the end call button does nothing apart from light up the keypad. I've tried pressing every button but nothing but the keypad lighting up happens, the call never ends! I have to remove my battery and switch the phone back on to get the use of my phone back.
I have :
HardSPL 2.08
MAGDLR111
Radio 2.15.50.14
Any Ideas?
Thanks,
Jon
Click to expand...
Click to collapse
I'm assuming your phone is an HD2. First of all, the call should automatically end when the other party hangs up. Secondly, just hit the Power button to turn the screen back on and then unlock the phone and hang up. What is so difficult? WP7 remaps the HD2 buttons so they don't work as they did in WM.
swangoose said:
I have been experiencing this issue on my Optimus 7 phone since day one, on all firmware versions and I now have the latest update.
This is what worked for me:
-set the automatic brightness to off and choose any manual setting that suits your needs, I chose medium.
-set the screen timeout to never (not sure that this is necessary, I will change it back to 30 sec to see if the issue returns and post back)
I hope this works with your phones, it was really frustrating to pull the batery out. Good luck!
Click to expand...
Click to collapse
Worked. T H A N K S!!!

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