Excuses to return tablet? - Nexus 7 Q&A, Help & Troubleshooting

Alright I know this mostly isn't related with the tablet but anyway I got the galaxy tab 2 7.0 and I used it for a couple of hours put it in the case and everything. Then I filled up the storage so I put in a 32GB sd card and then I noticed a small chip in the tablet my dad said they wont take it back for such a small thing. any excuses I can say to return it such as it locks up randomly?

Where did you buy it?

Pretty much anything you can think of. WiFi not staying connected, battery issues, locking up/random freezes, etc. But if u only had it for a few days then I'm sure you can return it with no problems if u still have the receipt.
Sent from my Nexus 7 using xda premium

so you want to lie in order to get it replaced? sounds like your dad is right it's such a small thing just press on and use it

Yeah sure you can, and I did with google too. I only have one dead pixel on my screen and I want a replacement. So yeah I lied some other excuse to make sure they agree and they said sure
Sent from my Nexus 7 using Tapatalk 2

jamesst20 said:
Yeah sure you can, and I did with google too. I only have one dead pixel on my screen and I want a replacement. So yeah I lied some other excuse to make sure they agree and they said sure
Sent from my Nexus 7 using Tapatalk 2
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Lack of integrity is one of the biggest problems today's youth face. The future is bleak with people like you.

jamesst20 said:
Yeah sure you can, and I did with google too. I only have one dead pixel on my screen and I want a replacement. So yeah I lied some other excuse to make sure they agree and they said sure
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
Only one dead pixel is still a fault and a good enough reason (a better reason than many, in fact) to send it back without making excuses.
Is it human nature that people feel they have to lie when they don't even need to?

Related

So... is this the flicker problem

Sometimes while watching the screen, every now and then I get a flicker, I only noticed it when I was staring at the screen reading a book, if so I am sad because my OTG cable just arrived and I was having so much fun
Your life is ruined.:thumbdown:
Sent from my Galaxy Nexus using Tapatalk 2
well... at least it works and theres no other horrible problems so I can still play with it until google send me a new unit :silly:
Reckon I should wait a few months so I guarentee a unit from the new batch, or just do it now?
You know what. As I was reading your post I started to see tons of flickering. Thanks a lot. Lol jk. Better now than later. I'm still in my 15 day window
I'm stuck dealing with Asus.
I'm leaving the country for a 3 week vacay so I can't deal with a 4th exchange from Google Play.
davidcampbell said:
well... at least it works and theres no other horrible problems so I can still play with it until google send me a new unit :silly:
Reckon I should wait a few months so I guarentee a unit from the new batch, or just do it now?
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Click to collapse
I think it's worth a shot. My replacement is perfect, much like many of the initial batch / recipients. Risk you take, right?, jumping on that first wave. Seems like things have settle down, think the negative outcry is just more easily heard thAn the positive.
Sent from my Galaxy Nexus using Tapatalk 2
Definitely going ahead and do an exchange now. Got my replacement unit today and this one doesn't have a flicker problem at all. My last one had really bad flicker.
Sent from my Nexus 7 using xda app-developers app
Well I only got it last week so that makes it better if I submit that its faulty at this point..
might seem like a stupid question, but where the hell do I go to organize a replacement
I've seen the flicker on mine and called to replace it. I was told to try a factory reset to see if it was hardware or software. I said I'd try tomorrow and call back/set up replacement if it doesn't work. What do guys think? Could it be software?
Sent from my ADR6425LVW but let's act like it's my nexus 7 using xda premium

Dead pixel

I got one dead pixel on my phone. Is this something common on the Nexus 4 ?
What is the policy of google for dead pixels ?
It is hard to notice, but now that i noticed it, it drives me crazy.
Almost everything on sale is a Class II pixel defect group.
http://en.wikipedia.org/wiki/ISO_13406-2
Iljakasper said:
I got one dead pixel on my phone. Is this something common on the Nexus 4 ?
What is the policy of google for dead pixels ?
It is hard to notice, but now that i noticed it, it drives me crazy.
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I just noticed a dead pixel too. I really dunno if I should RMA it...does anybody know how long the Nexus 4 warranty lasts? And what it covers?
Euler MD said:
I just noticed a dead pixel too. I really dunno if I should RMA it...does anybody know how long the Nexus 4 warranty lasts? And what it covers?
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Why don't you check the warranty info in the box..
Sent from my Nexus 4 using Tapatalk 2
Class II it is... I guess I will get over it, but it makes me sad for sure. If the product was available i would send it back and get a new one, but that's not exactly a possibility with the Nexus 4.
Iljakasper said:
Class II it is... I guess I will get over it, but it makes me sad for sure. If the product was available i would send it back and get a new one, but that's not exactly a possibility with the Nexus 4.
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why not ? they have seperate stock for replacements, my replacement shipped today , also LG have a really good dead pixel warranty for their monitors pretty sure its a zero defect policy in the first 15 days you might want to do a little research they might do the same for mobile devices.
joshnichols189 said:
Why don't you check the warranty info in the box..
Sent from my Nexus 4 using Tapatalk 2
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Sorry about that...
Iljakasper said:
Class II it is... I guess I will get over it, but it makes me sad for sure. If the product was available i would send it back and get a new one, but that's not exactly a possibility with the Nexus 4.
Click to expand...
Click to collapse
They have a separate stock for ones that need to be replaced.
Euler MD said:
Sorry about that...
They have a separate stock for ones that need to be replaced.
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Click to collapse
That's if they accept to replace the device for 1 dead pixel. They probably won't. I'm more talking of sending it back (i have the device for less than 7 days), get my money back, and buy a new one.
I finally sent it back for other reasons (phone freezing while playing music and apps crashing), and am really happy to have a phone without broken pixel now. I wouldn't send it back only for that though.
CrazyPeter said:
Almost everything on sale is a Class II pixel defect group.
http://en.wikipedia.org/wiki/ISO_13406-2
Click to expand...
Click to collapse
Even if that's the case, many companies, include Google, will replace a phone for a single dead pixel. ASUS has a zero dead pixel/bright dot policy, for example.

Should I Be Concerned?

I received my Nexus 10 in the mail today (I thought I would never get off of work!) and when I opened the shipping package I noticed the actual Nexus box with the stickers on it saying "If this seal is broken, do not accept", the seals were in fact, broken. A bit disappointed, I figured since they were already tore I might as well look inside. Everything inside looks completely perfect and doesn't seem to be tampered with at all. As you see in my signature, it hasn't stopped me from using it (and loving it!) but I was just curious to know if anyone else had this happen. The tears aren't clean, and actually look like they could have occurred during shipping (that's what I'm telling myself anyways), but I've kept all the static wrapping on the device for the time being in case an issue comes up I can report the broken seal on arrival...hopefully their support doesn't read this thread. Haha.
Sent from my Nexus 10
Reamer09 said:
I received my Nexus 10 in the mail today (I thought I would never get off of work!) and when I opened the shipping package I noticed the actual Nexus box with the stickers on it saying "If this seal is broken, do not accept", the seals were in fact, broken. A bit disappointed, I figured since they were already tore I might as well look inside. Everything inside looks completely perfect and doesn't seem to be tampered with at all. As you see in my signature, it hasn't stopped me from using it (and loving it!) but I was just curious to know if anyone else had this happen. The tears aren't clean, and actually look like they could have occurred during shipping (that's what I'm telling myself anyways), but I've kept all the static wrapping on the device for the time being in case an issue comes up I can report the broken seal on arrival...hopefully their support doesn't read this thread. Haha.
Sent from my Nexus 10
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Last sentence is the best thing I have ever read on XDA. lol. If I were you id contact where you bought it from and say it arrived with broken seals. You may be compensated with some extra gift cards or something.
Sent from my SCH-I605 using xda app-developers app
hoodratchandler said:
Last sentence is the best thing I have ever read on XDA. lol. If I were you id contact where you bought it from and say it arrived with broken seals. You may be compensated with some extra gift cards or something.
Sent from my SCH-I605 using xda app-developers app
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Lol. Well I bought it directly from Google and what I've heard about their customer service that is unlikely. I'll give it a shot though. Thanks.
Sent from my Nexus 10
I have ever had the same thing. But I just ignored it because the device can be used normally.But I think we can contact the support center to give them our feedback and let they improve it.However, just annoying.
Dannyada1988 said:
I have ever had the same thing. But I just ignored it because the device can be used normally.But I think we can contact the support center to give them our feedback and let they improve it.However, just annoying.
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It sucks that it happened to you too, but I'm glad I'm not the only one. I'll let support know and they'll probably ignore it, but we'll see. I don't plan on returning it unless I have issues, and I'm not seeing any yet.
Sent from my HTC One X
Reamer09 said:
Lol. Well I bought it directly from Google and what I've heard about their customer service that is unlikely. I'll give it a shot though. Thanks.
Sent from my Nexus 10
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They will suggest you get a replacement. If you're happy with what you have then I suggest you keep it. You might get a replacement with a creaky back or more light bleed.
Sent from my Galaxy Nexus using xda app-developers app
I got two from walmart, both with something similar. One sticker on both looked like it was perforated, almost torn, while the other sides sticker was fine. Both from different Walmarts.
First one had dust under the screen so I returned it and got the other. It was fine otherwise. No issues so far with the second.
Sent from my Nexus 4 using xda app-developers app
Thanks for all of the feedback. It makes me feel better about my stickers being torn. My device is working well for the time being so I'm not going to concern myself with the error in packaging.
Sent from my Nexus 10
Reamer09 said:
Thanks for all of the feedback. It makes me feel better about my stickers being torn. My device is working well for the time being so I'm not going to concern myself with the error in packaging.
Sent from my Nexus 10
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I expect you're right about the cause: bad packaging/packing. Bought mine on release day direct from Google and it came with broken seals. No problems so far...
Sent from my Nexus 10 using Tapatalk HD

What information do Google ask for a replacement?

I am about to replace my Nexus 4 and would like to know what information Google ask for so I have it ready.
Thanks :good:
Bump.
You can always call and find out yourself.
But why are you creating multiple threads?
http://forum.xda-developers.com/showthread.php?t=2237864
Sent from my Nexus 4
Tell them your phone is scratched and you need a new one. -.-
Sent from my Nexus 4 using Tapatalk 2
Go ahead and lie and tell them a bunch of other reasons why you want to return the phone. You are only returning it because you scratched it. Quote from your first post...
"Recently my Nexus 4 got scuffed but I'm not sure how. Should I return the phone as it also rattles with minimal shaking and was made in January despite it being bought just around 4 days ago. This is the first phone I've scratched and I am horrified. It wasn't even me who did it, my mother dropped it while I was showing her it but no damage occured . The scuff then happened later for no apparent reason.
I love the phone and hate to lie and send the phone back but I could say it was also down to the rattling I was returning it?
What should I do?"
Your post admits you are only returning it because of the scratches and that maybe you can use the fact that it rattles to justify the return. You stated you "hate to lie" and "What should I do" in an attempt to get the RMA justified by the users of this forum becuase you KNOW it's wrong. All the users told you it was wrong but you're going to lie anyways. You already heard that many of the phones rattle a bit...that's the way it was designed and not a valid reason for a return. When Google gets it back and examines it, they will see it's more than normal wear and tear and charge you credit card...and rightfully so.
I would just tell them that you accidentally damaged the phone and you want them to pay for it. And tell them its all their fault because they made it too fragile.
Tell them you like to RMA your mother for dropping your phone and scratching it.
Sent from my Nexus 4 using xda app-developers app
Cyber bullying at its best lol.
Sent from my Nexus 4
Sigh. What happened to being all friendly and not being jerks on the Internet.... What a world this has become
Sent from my Nexus 4 using xda premium
blitzzz3434 said:
Cyber bullying at its best lol.
Sent from my Nexus 4
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Click to collapse
Actually this is the OP's second thread about this same subject, he damaged the phone and wants Google to replace it for free. For the life of me I don't know why people start these threads, if you damaged your phone and want a free replacement then just do it and keep your mouth shut about it. No one here is going to give you absolution for your sins. Get your free replacement and then go to a priest and admit your sins, he'll make you say 10 Hail Mary's and then you can feel good about what your doing.
kzoodroid said:
Actually this is the OP's second thread about this same subject, he damaged the phone and wants Google to replace it for free. For the life of me I don't know why people start these threads, if you damaged your phone and want a free replacement then just do it and keep your mouth shut about it. No one here is going to give you absolution for your sins. Get your free replacement and then go to a priest and admit your sins, he'll make you say 10 Hail Mary's and then you can feel good about what your doing.
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Click to collapse
Well it's not the technically damaged. Like he said "just a scratch" or whatever. It still functions. But I see what you're getting at. :thumbup:
Sent from my Nexus 4 using Tapatalk 2
Its the buyer from hell syndrome. Get over it. Its just a scratch / scuffed marks. Unless you encase it in concrete and never use it, your precious n4 is going to scratched and scuffed.
Sent from my Nexus 4 using xda premium

So what's next (possible 2nd recall)

I know there is a thread about the issues with the replacements. This thread about thoughts on where to go from there. What people think about what phone to replace the Note 7 etc.
I just dont know what other phone is good enough to jump to. Or if its even worth staying with the Note even if Samsung goes for v3... Resale value etc.
For the 1st time in my life im even considering the Iphone lol
Sent from my SAMSUNG-SM-N930A using Tapatalk
Mayonesa said:
I know there is a thread about the issues with the replacements. This thread about thoughts on where to go from there. What people think about what phone to replace the Note 7 etc.
I just dont know what other phone is good enough to jump to. Or if its even worth staying with the Note even if Samsung goes for v3... Resale value etc.
For the 1st time in my life im even considering the Iphone lol
Sent from my SAMSUNG-SM-N930A using Tapatalk
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I am thinking the V20. I don't want the s7e. The v20 looked much tougher than the N7 but with same screen real estate. Not as good as the N7 but may be my only choice since it appears the N7 may be abonded by all carriers. No way will it make economical sense to give updates and alike for the small few who stubbornly try to keep it.
We have a dead device, weird year for Samsung and us for sure, it's almost as strange as our election this year.
For some reason i feel i am more at risk with the replacement. I used my 1st n7 almost to the end but i dont know. I guess i have had enough
Now im not sure if i will even get a new phone, i may just stay with my Note 5
Sent from my SAMSUNG-SM-N920A using Tapatalk
U r lucky you kept your 5. I sold mine. Big regret
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
I kept my note 5 as well, but the only thing I could replace the note 7 with is the note 8. I feel this is really bad for the note faithful, those of us who are s pen junkies and have had several notes before 7. There isn't a replacement except for another note. Finally a waterproof, SD card capable note, hell the only things missing is the removable battery. I plan to roll the dice and keep this one as lo g as I can, I won't be early for the recall if it comes back up. They got me the first time, this time I am more skeptical about it.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
I stopped using my n7 until more info comes out. I dont think i will keep it because there is no point paying $800+ for a phone that probably won't get support. If Samsung goes for round 3 they need to offer a heavy discount to those of us who have dealt with this mess from day one...
We shall see.... I already miss using my N7
Sent from my SAMSUNG-SM-N920A using Tapatalk
Mayonesa said:
I stopped using my n7 until more info comes out. I dont think i will keep it because there is no point paying $800+ for a phone that probably won't get support. If Samsung goes for round 3 they need to offer a heavy discount to those of us who have dealt with this mess from day one...
We shall see.... I already miss using my N7
Sent from my SAMSUNG-SM-N920A using Tapatalk
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Really? How long are you going to wait?
borisb said:
Really? How long are you going to wait?
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I think im just going to return it tomorrow. Dont know. Maybe ill wait one more week to see if Samsung does anything.
Its getting returned no matter what. Ill just keep using my note 5 till next year and see what happens then.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Mayonesa said:
I think im just going to return it tomorrow. Dont know. Maybe ill wait one more week to see if Samsung does anything.
Its getting returned no matter what. Ill just keep using my note 5 till next year and see what happens then.
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Click to collapse
How is your note 5 as far as lag and speed? I am thinking about getting one. Either note 5 or one plus 3.
borijess said:
How is your note 5 as far as lag and speed? I am thinking about getting one. Either note 5 or one plus 3.
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Well i turned animations off in developer settings. No lag at all. I have had it since it came out and no complaints. Wish it had an always on display though lol
Sent from my SAMSUNG-SM-N920A using Tapatalk

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