Broken Glass... - Galaxy S III General

Hi wise people of XDA (I really mean it.)
A few days back I dropped my precious phone while riding my scooter 70 km/h.
Now I agree that we own a REAL SOLID DEVICE. But unfortunetely my SGS3 couldn't stand much against this drop and I cracked my screen glass. Any way, I contacted my local authorized service here in Turkey and they told me the price would be around 275 euros since the glass is not changeable by itself and comes along with the amoled display and the touch unit. So doesn't sound reasonable to me. I attached photos as well in the messages so can anyone help me about the problem. I found single glass through shopping sites but afraid to change it myself and I don't know if it will work??
http://dl.dropbox.com/u/70521983/IMG_0268.JPG
http://dl.dropbox.com/u/70521983/IMG_0267.JPG

From what I have seen it looks hard to just replace the glass

Samsung dont make just the glass. The display, digitizer and glass are all made as one contained unit.
Sent from my GT-I9300 using xda premium

That is bad, man :/ I'm sorry for ya. But the price is sh*t , for real. It's just too expensive. Just take a look on ebay. There are some offers with prices about 180 euros, what is a real price drop compared to your offer.
And actually it isnt that difficult to change the display. I did it on my galaxy s1, was really hard. But on the s3 it wont be that difficult, cause the unit that is sold is almost complete, touch sensors, hardplate and display with digitizer are complete, so you only have to move your mainboard ( ) and the other small parts, and you're done with it.
http://www.ebay.de/itm/Samsung-Gala...88167071?pt=Handy_Zubehör&hash=item3379e1b49f
http://www.ebay.de/itm/Samsung-i930...zer_Ersatzteile_Werkzeuge&hash=item5ae79c0a7e
actually its german, but they maybe ship it to you anyway, its cheaper then let this one change by local "professionals"
greets from germany good luck ,mate

thanks for all your precious replies. I'll try to solve this through German ebay since the prices are reasonable

I was expecting much worse seeing it fell from a moving scooter. You lucked out man.

efato said:
Hi wise people of XDA (I really mean it.)
A few days back I dropped my precious phone while riding my scooter 70 km/h.
Now I agree that we own a REAL SOLID DEVICE. But unfortunetely my SGS3 couldn't stand much against this drop and I cracked my screen glass. Any way, I contacted my local authorized service here in Turkey and they told me the price would be around 275 euros since the glass is not changeable by itself and comes along with the amoled display and the touch unit. So doesn't sound reasonable to me. I attached photos as well in the messages so can anyone help me about the problem. I found single glass through shopping sites but afraid to change it myself and I don't know if it will work??
http://dl.dropbox.com/u/70521983/IMG_0268.JPG
http://dl.dropbox.com/u/70521983/IMG_0267.JPG
Click to expand...
Click to collapse
that was a bad drop mate seeing from the pictures. sometimes rubber cases could help :good:
but anyway wish you all the luck on the screen replacement :angel:

Related

Cracked screen

So I cracked my screen juggling to many things in my hands(phone energy drink, keys, ecig etc) tablet slipped right out of my hand. Funny thing is I am not even upset. I am usually OCD about cracks, I have $500 balance on this via T-Mobile EIP, got rid of jump so I am essentially screwed. Touch screen is fully working so it's still usable. I wonder how much Samsung will charge me to send it in for repair. May just sell it and make put it towards EIP plus make big payments. Idk. It really sucks but what can you do. Glass breaks, Samsung build quality sucks and so much more important things in life to worry about. Maybe this is a sign I should get the nexus 9. After all HTC is known for build quality and even though it's not likely going to be aluminum due to Nexus wireless charging I have a sneaking suspicion it will be miles ahead of anything Samsung produce anytime soon.
Anyone else rocking a cracked screen or repaired it either yourself or by Samsung/3rd party repair shop?
@md1008 feel for you mate and everyone else that this happens too.
There is a dissasembly thread few pages down in the "Help and Troubleshooting section".
From what I have gathered is that it will cost about $200 for Samsung to fix but its impossible to do yourself....here is a comment from shart from that exact thread kinda explains it well tbh....
shart290 said:
So I have a p600 (Galaxy Note 10.1 2014 Ed) and I dropped it on the corner. shattered the digitizer. I bought a new Digitizer and in the process of repairing it learned the hard way that it is next to impossible to separate the Digitizer from the LCD. Bottom line is that I now need a replacement LCD for my tablet now also. FYI, there is a Gummy adhesive, much like industrial rubber glue between the digitizer and the LCD and the surface adhesion is too great to separate the two without damaging the LCD, try as you might it's next to impossible.
For the Sake of science I have just busted my tablet. I blame nobody but myself in this mess, but let it be a lesson learned for everyone else after me.
Click to expand...
Click to collapse
Sent via Note 10.1 2014 Edition on Tapatalk
Yeah I am too clumsy for self repair. Samsung quoted me 260 I believe. Really think I will wait to see what Nexus 9 brings to the table and price range. I wish Samsung would release a successor to the note 8.0 so far I have not read anything. Seems Samsung is mostly focused on their "tab" series
md1008 said:
Yeah I am too clumsy for self repair. Samsung quoted me 260 I believe. Really think I will wait to see what Nexus 9 brings to the table and price range. I wish Samsung would release a successor to the note 8.0 so far I have not read anything. Seems Samsung is mostly focused on their "tab" series
Click to expand...
Click to collapse
Yep, the screen is the most expensive in tablet or cell phone. Currently Ebay is selling $200 for the screen assembly, $140 for Hong Kong made and you have to do it yourself. The price for the note 10.1 2014 is dropping fast so it's not worth to repair. Save your money for the Nexus 9 would be the right choice....
md1008 said:
Yeah I am too clumsy for self repair. Samsung quoted me 260 I believe. Really think I will wait to see what Nexus 9 brings to the table and price range. I wish Samsung would release a successor to the note 8.0 so far I have not read anything. Seems Samsung is mostly focused on their "tab" series
Click to expand...
Click to collapse
Not worth paying 260 ... thats crazy. I'd jist keep using it as its only on the corner and see what your options are with the newer tablets and then either try give it a go yasel or just sell it on ebay or do what my brother did with his cracked Blackberry Tablet ... he put on a screen protector on (mind you there was no glass or sharp bits anyway) and gave it to his 3 year old kid to play games with haha.
I will probably put a screen protector the cracks spread through the whole screen. The thing that sucks is that it's the spen why I bought this bloody screen and using spen on cracked screen is not ideal. Otherwise I would never buy Samsung. I hate touchwiz(unless on note) and I hate even more how cheap Samsung products feel(they got better and the note 4 did have some praise in early review)
Personally I think on the original note they gave it a more premium build with crappy specs where as on this bad boy they cut cost and gave it the best specs(at that time) the og Note 10.1 I feel had an all round better build to it
http://m.yelp.com/biz/lord-of-the-phones-san-diego-9
These guys quoted me at $190 and have excellent yelp reviews. I think I may go with it.
Try putting a glass screen protector on it.
md1008 said:
http://m.yelp.com/biz/lord-of-the-phones-san-diego-9
These guys quoted me at $190 and have excellent yelp reviews. I think I may go with it.
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Click to collapse
Well if you tried a DIY job then I think if you buy a digitizer it will cost you about $50 and then probs $30 for delivery. So about $100 for labour isnt bad considering its a bigger job than I initally thought tbh.
Reading more and more it does seem like Samsung have made it impossible for an average joe to fix. And then atleast you have a tablet back.
I guess only you really know if its worth the cost for you or not. If I were you I'd wait and see what stuff is coming up and then put the $190 towards a newer tablet.
Anyhoo hope it works out whatever you do mate.
Yeah kinda what I am thinking, what sucks is I have a $500 left on this. I think I may go with it. I don't care about tablet specs as much as phones. I would have kept the original note 10.1 if it the software didn't such so bad. I figure if something did come around that is better I would get more money back if the screen is not cracked. Making the $200 lost almost a wash. I know no matter what I am getting an Otterbox. I know you drop tablets they break but I believe if was more durable the damage would be far less
Yeah cases do provide some protection for falls not sure how much protection my Official BookCover provides. What case did you have on it ... Can't tell what type of case it is from the picture you uploaded.
Its a generic case from eBay. I actually hated it, somehow when it was in the case I often couldn't use external buttons like power, home, or the menu/back. Pie solved the problem.
Looked on eBay and it doesn't look like a cracked note would get me much money so repair it is!
Put a screen protector on and although it's more usable smooth glass surface it actually looks worst. The glass shards and uneveness causes bubbles worst is that I had to keep reapplying the screen protector because of stupid glass shards causing dust and dirt make it's way inside
Oooooh I didnt realise that the cracks went along the entire screen, having the screen protector on really showed the extent of the damage blimey its bad. Yeah thats in no usable condition tbh I genuinly thought it was just the top right hand side that was damaged, aye a guess $190 to have your tablet back isnt too bad.
Sent via Note 10.1 2014 Edition on Tapatalk
Well today I bought an otterbox until I can afford $ to get it repaired. Comes with a screen protector which illuminates air bubbles plus I feel like if it drops it won't crack even more or at least will crack less. When the screen is lit up either with color or black its not noticeable, but when the screen is white it's an absolute eye sore. Does add significant weight. Add bulk but nothing unreasonable.
Here is white background, even worst browsing internet
As you see with dark colors the cracks blend right in
Also Walmart online(and only online they won't match prices) has this on sale for less than $45 with tax.
http://mobile.walmart.com/ip/OtterB...b370202264b6f&veh=aff&wmlspartner=lw9MynSeamY
It's not an impossible or an expensive repair, really. Just takes a bit of patience to get it apart and back together, so as not to cause more damage than ya started with!

Another screen broken advice needed

Hello all,
I bought a Galaxy S4 for my partner, and stupidly didn't get it insured.
The screen got cracked quite badly, so fr £120 a local lad put a new screen on. Later that week it got dropped onto mud on the way to nursery and smashed entirely.
I now have a predicament, either give up the phone and go back to my sluggish s3, or ask you guys this question:
Where is the best and most value for money place to get a smashed screen fixed (you can't see anything just a rim of light) somewhere reputable that will use genuine parts and guarantee their work? I really don't want to just leave it on the shelf and am worried that without good advice I will end up with another shabby repair.
Your input would be greatly appreciated.
Many thanks and Happy Christmas,
Ric
If you only break the front glass like what happened to mine, you can get new glass for £5 and DIY. (If you're confident working on things like that - it is a bit of a nightmare of a job to separate the glass from the touch sensor)
But if there's no picture on the screen at all then you've killed it completely. A new full screen assembly is about £90 on eBay I think, so £120 is about the right price for someone to do it for you.
BTW, the first time you broke your screen, if you could still see the picture on the screen was fine, then the guy probably charged you £120 to change the £5 front glass. I've heard of people getting ripped off like that.
Most of the time it is just the front glass that is broken. Unfortunately this latest time, it sounds like you've been unlucky.
You could always take out phone insurance, leave it a couple of months, and then the screen breaks.
knuckles1978 said:
If you only break the front glass like what happened to mine, you can get new glass for £5 and DIY. (If you're confident working on things like that - it is a bit of a nightmare of a job to separate the glass from the touch sensor)
But if there's no picture on the screen at all then you've killed it completely. A new full screen assembly is about £90 on eBay I think, so £120 is about the right price for someone to do it for you.
BTW, the first time you broke your screen, if you could still see the picture on the screen was fine, then the guy probably charged you £120 to change the £5 front glass. I've heard of people getting ripped off like that.
Most of the time it is just the front glass that is broken. Unfortunately this latest time, it sounds like you've been unlucky.
You could always take out phone insurance, leave it a couple of months, and then the screen breaks.
Click to expand...
Click to collapse
ha, the first time the phone broke, my misses threw it against a metal door obliterating the top and matrix thingy so an extensive repair was required. I'm well aware of the £5 DIY jobby hairdryer thing but this second breaking is again both screens, and I don't want a shabby repair I want the original screen part so that it is as strong as it can possibly be. I paid this guy £120, but the screen was so weak it broke dropping on mud! SO I still need to know, where can I get it fixed with genuine Samsung parts? Samsung only? Are the any reputable companies members would use to have their £500 phones repaired?
Thanks to the guy that replied I can't see your name now I'm replying somehow...
In pretty sure there aren't any fake AMOLED screens, not like phones that use LCD - there are hundreds of fake LCD's for those phones. But there are fake front glass panels.
If I wanted to make sure that genuine parts were used I'd order the screen assembly up from eBay myself. You can order it up as a complete front assembly from eBay, and it's a very easy job to change the whole thing over yourself, if you're reasonably confident about tackling things like that. Just make sure it's described as 'Genuine Samsung', and not 'Samsung panel genuine for i9505' or suchlike. If it's described as 'Genuine Samsung', then you have comeback of its not.
I've fixed a good few phones though, and all the times I've ordered parts as I've described above, it has been the real deal. It's pretty easy to tell the fake front glass panels.
Changing the front glass only with hairdryer etc is a sh!tty job, but changing a whole front panel which has the chrome effect plastic trim piece, AMOLED, touch sensor, and front glass already assembled is a piece of p!ss...
I would totally recommend just getting it fixed... plenty of tutorials online to follow. Watch a few of them and see if it is something you are comfortable doing yourself. I've done it and found it to be quite simple. But, it all depends on your comfort level with repairing things...
I think getting it fixed is the idea, yes lol
I was saying though that since it's the whole thing that is broken and needs changed, and not just the front glass, the job is much easier. It's just a case of taking a few screws out and swapping the whole front assembly. On a difficulty rating out of 10 I give it a 4
If you watch a couple of videos on YouTube first, and you take it nice and carefully, I'd say this is a job that most people could handle.

E ink screen shattered

Hi everyone,
Phone dropped from very low height, front screen ok, e ink screen in 1000 little pieces...
I am in Netherlands, where could I order new screen repair set or have it fixed? Thoughts or suggestions anyone?
Thanks!
I'd try Yota support first. You'll probably have to send it in, and the price will likely be close to that of a second hand or even new YP.
Did you check if it is insured in any way? Maybe you used a creditcard with insurance to purchase it?
It definitely sucks to be you in this situation, but if your phone is actually open on one side now: maybe you can post some pictures of the internals?
No credit card unfortunately, online retailer to big to care, yotaphone only has support in Germany I think, I'll post shots of the back of the phone soon
I feel for you dude
The shattered back, should be easy to replace no?
Probably won't be easy/cheap if the gorilla glass is bonded to the EPD, then both will have to be replaced. Did you inquire with Yota support yet?
If the EPD screen is still kind of working, and you can't get the phone repaired, you can't sell it off, and it's constantly annoying you by taking up precious space on your desk, it could always have a second life as a development phone. </vulture mode>
SteadyQuad said:
Probably won't be easy/cheap if the gorilla glass is bonded to the EPD, then both will have to be replaced. Did you inquire with Yota support yet?
If the EPD screen is still kind of working, and you can't get the phone repaired, you can't sell it off, and it's constantly annoying you by taking up precious space on your desk, it could always have a second life as a development phone. </vulture mode>
Click to expand...
Click to collapse
I think it should be used as a development as well pass it on to steady quad
Sent from my YD201 using Tapatalk
adamo86 said:
I think it should be used as a development as well pass it on to steady quad
Sent from my YD201 using Tapatalk
Click to expand...
Click to collapse
Now I feel bad for even mentioning it. Broken or not, it's entirely upto jmreijnen what he wants to do with his device, most likely try to get it fixed first. My hint was: in the unlikely event that you're about to toss it away or let it collect dust till eternity, there could be another use for it.
Hopefully it can be fixed for a reasonable fee. I couldn't find an official list of Yota service centers, but Yota support should be able to provide it. If Germany has one, that might not be a bad option to send it to from The Netherlands.
Well, currently it is in its case, on a pile of other cases, but yes, will probably try via Yota, ink screen is working fine btw...
jmreijnen said:
Well, currently it is in its case, on a pile of other cases, but yes, will probably try via Yota, ink screen is working fine btw...
Click to expand...
Click to collapse
Good luck, keep us posted, would be good to know what Yota or Yota's partners charge for a repair like this.
BTW: I was pretty close to your situation this weekend: my phone slipped from my hand in a parking lot, was saved by Yota's bumper.
Careful! It was a very low drop that killed it for me. No word from Yota or the German repair partner, nothing.
I broke the AMOLED screen of my second yota 2 a week after it arrived.... On its first proper day out of the house. 70cm drop onto fine gravel car park. Completely shattered the screen. It continued working but after a few days the glass started crumbling apart.
I emailed both my supplier and yota support. Took a week to get a reply from supplier, a couple of days from yota. I told both that I wasn't happy with supposed gorilla glass covered screen shattering like that. My old s2 had survived various falls on a range of surfaces without ever breaking.
After a week of emails my supplier confirmed the screen would be replaced under warranty but I'd not be able to make other warranty claims on screen after replacement. It was the first screen my supplier had to replace. Took a fortnight. I had to pay transport and labour costs. Totalled about $250 Australian in March.
Response times were very slow but they did get it fixed for what I thought was a reasonable price. (Still about 30% of what I paid for it) Cheaper than another phone anyway.
My supplier was Hong Kong based drop shipper: Expansys.
Good luck.
On German Amazon there is a review of a guy who had the same problem. The service allegedly asked for around 400 Euros to fix the phone, which is harsh considering you can buy a used one on ebay for around 450 Euros and new ones with full warranty for about 520-550 Euros...
But I don´t know if it´s true! Contact
www.datrepair.de
[email protected]
+49 461-95775-0
and they should give you a fair quote on the issue.
You might want to check out the new Siswoo R9 phone with e-ink back screen as well, it retails for about 350-400 Euros on AliExpress, but I wouldn´t expect the same level of Software and Widget expertise the people from Yota put into their phone. One of the main reasons I still would´t switch to other companies is the professional software service of Yota. From what I saw, the cheaper models coming out now (like the Oukitel U6 for around 200 Euros) all use the same software options you can get with an InkCase - and their software simply s*cks. Almost no options apart from some basic notifications and the mirroring of some pictures or a book, that´s it. My Yota is the Prince of Sophistication, compared to that
In Switzerland repairing the phone should cost about 200 swiss francs (with an iPhone 4 as temporal replacement) - I'm now waiting for about 3 weeks, but since I didn't get any further notice I suppose (respectively I hope) it will for sure be below the upper limit of 250 swiss francs I specified.
jmreijnen said:
Hi everyone,
Phone dropped from very low height, front screen ok, e ink screen in 1000 little pieces...
I am in Netherlands, where could I order new screen repair set or have it fixed? Thoughts or suggestions anyone?
Thanks!
Click to expand...
Click to collapse
@jmreijnen
hi there, Did you replace the E-Ink screen? I broke my LCD and can't find any replacement, besides the official datrepair.de who want to charge 200€ for the repair. That's too much. I already opened it and it's quite easy to replace the E-Ink. Just be aware that there is a screw just right from the micro usb (LCD at the top). It's hidden behind a rubber part that you can remove with a thin screwdriver just by lifting the rubber at the side of the micro USB. If you don't remove that screw, the frame of the e-ink will bend.
Why am I writing this? Well, I would need a YP2 with an intact front screen to repair mine. Would you like to sell yours? If yes, drop me a PM.
---------- Post added at 09:23 PM ---------- Previous post was at 09:21 PM ----------
lumosimann said:
In Switzerland repairing the phone should cost about 200 swiss francs (with an iPhone 4 as temporal replacement) - I'm now waiting for about 3 weeks, but since I didn't get any further notice I suppose (respectively I hope) it will for sure be below the upper limit of 250 swiss francs I specified.
Click to expand...
Click to collapse
Hey @lumosimann, where in Switzerland did you get that quote?
@DeGon: So the 200 swiss francs were given by mobiletouch.ch as an estimate for repairing the front site. Finally I decided also to repair the little fracture on the back which finally cost 312 swiss francs, but now it looks as it'd be new.
repair took 7 weeks - but I was given a temporal replacement.
lumosimann said:
@DeGon: So the 200 swiss francs were given by mobiletouch.ch as an estimate for repairing the front site. Finally I decided also to repair the little fracture on the back which finally cost 312 swiss francs, but now it looks as it'd be new.
repair took 7 weeks - but I was given a temporal replacement.
Click to expand...
Click to collapse
Thanks for the tip! Will check with mobiletouch
The back of my HK supplied yotaphone is supposed to gorilla glass but feels like very thin plastic to me. The other AMOLED side (gorilla glass) seems to scratch very easily too. Both sides seem to be not very strong. Has anyone else thought this? Maybe fakes?
The EPD screen is very very thin and curved, it doesn't seem like Gorilla glass to me. I bet replacement costs big bucks.
Aliexpress sells front and back screens for YotaphonePremium Tempered Glass for Yotaphone 2 Screen Protector Glass For Yotaphone 2 Glass Protector 9H 0.33mm Front Protective Film
http://s.aliexpress.com/ZVbm2Ij6
(from AliExpress Android)
Parmo100 said:
The EPD screen is very very thin and curved, it doesn't seem like Gorilla glass to me. I bet replacement costs big bucks.
Aliexpress sells front and back screens for Yotaphone.
Click to expand...
Click to collapse
My second Yotaphone 2 in family. E-Ink screen already arrived in box broken on yp206 from Aliexpress. To me it looks like ordinary glass that is used on cheap chineese models such as Oukitel C3 etc. Gorilla glass cant be broken just by a little harsh transport (Box is in good shape). Not crushed. Whats more, due to the fact that this cheap off glass is curved on sides it probably has some serious inner tension. Looks like post manufacture model made in different factory. I know the phone is beautiful and all but but seriously watch out. I already filled a dispute but arrogant chineese seller want to blame me.

OnePlus X screen broke easily

Hi there,
After using the OnePlus X just a week it fall out of my pocket on the ground. I was not wearing my original silicone case that comes with the phone so that made it very slippery. My original screenprotector is still on the phone but the display is shattered completely and the digitizer is broken as well (only a few ink lines in the display).
I want to warn you about this. I highly advise you to use a tempered glass protector or at least a case to make it less slippery as I hope this does not happen to you (nobody wants to see a grown man with tears in his eyes).
I made a ticket at OnePlus Support, I even chatted with them. Nobody knows what the repair costs as they said in the chat I will have assistance from the RRR (refund, repair and replacement) department. Hereby my advise, be gentle with this delicate but awesome phone. :good:
Update: after quite a lot of chatting and calling I got my answer: 114 euros to fix the screen.
Damn that sucks big time
Mine fell off a table 60cm high onto a wooden floor and did not even show a dent. I agree about the slipperiness of the handset, my phone slipped off a level table surface which I can't still figure!
I feel for you!
[emoji22]
Sent from my ONE E1003 using Tapatalk
Vennesch said:
Hi there,
After using the OnePlus X just a week it fall out of my pocket on the ground. I was not wearing my original silicone case that comes with the phone so that made it very slippery. My original screenprotector is still on the phone but the display is shattered completely and the digitizer is broken as well (only a few ink lines in the display).
I want to warn you about this. I highly advise you to use a tempered glass protector or at least a case to make it less slippery as I hope this does not happen to you (nobody wants to see a grown man with tears in his eyes).
I made a ticket at OnePlus Support, I even chatted with them. Nobody knows what the repair costs as they said in the chat I will have assistance from the RRR (refund, repair and replacement) department. Hereby my advise, be gentle with this delicate but awesome phone. :good:
Click to expand...
Click to collapse
With damage like that, seems like it was quite a fall
primemonitor said:
With damage like that, seems like it was quite a fall
Click to expand...
Click to collapse
Yeah but it wasn't really that high, the brick surface was the biggest problem I think. I could not believe my eyes when I saw the damage.
Vennesch said:
Yeah but it wasn't really that high, the brick surface was the biggest problem I think. I could not believe my eyes when I saw the damage.
Click to expand...
Click to collapse
Ah ok. That really sucks though. Hope it gets fixed soon, good luck
Why no case, your fault
Rossyyy said:
Why no case, your fault
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Click to collapse
I had ordered a case which will arrive tomorrow. The normal case is not something you can go with to the office, my fault ofcourse, but very thoughtful to say of you, really...
Vennesch said:
I had ordered a case which will arrive tomorrow. The normal case is not something you can go with to the office, my fault ofcourse, but very thoughtful to say of you, really...
Click to expand...
Click to collapse
why couldnt you use the normal case?
Vennesch said:
I had ordered a case which will arrive tomorrow. The normal case is not something you can go with to the office, my fault ofcourse, but very thoughtful to say of you, really...
Click to expand...
Click to collapse
Phone as status symbol. Are u serious.
OMG! I will never take off that protective case T_T I feel sorry for you men, that sucks a lot.
Why?? WHY??? The pain... BUT now you own the awsome spider app
I left the backside protector and only cut out the camera and flash. So it is not that slippery.
But I know the pain with sweaty hands. The phone is like soap.....
I feel sorry for you brother but thanks a lot for sharing your thought on protective case!!!
No problem. OnePlus still has no estimate on repair costs and duration. I have chatted with one of the servicedesk persons, and he said I would hear something yesterday and I didn't. Any advice? Maybe from former OnePlus (1 or 2) users? Thanks in advance
Vennesch said:
No problem. OnePlus still has no estimate on repair costs and duration. I have chatted with one of the servicedesk persons, and he said I would hear something yesterday and I didn't. Any advice? Maybe from former OnePlus (1 or 2) users? Thanks in advance
Click to expand...
Click to collapse
You'll just have to wait for their response, OPO nor OP2 has AMOLED display .... So no one can give you the estimate currently ....
I know about Moto X though... The Moto X Second Gen has 5" AMOLED display , and or replacement they would charge around 20K(INR) ... But it also had those 3 infra-red sensors on it ... and it defers from company to company .
Do let us know after you get a reply from them .
Also for other members, I think the stock silicon case doesn't protect the front glass ... the glass is slightly curved and is protruding outwards most probably , I can't verify it clearly ....
The "A" Factor said:
You'll just have to wait for their response, OPO nor OP2 has AMOLED display .... So no one can give you the estimate currently ....
I know about Moto X though... The Moto X Second Gen has 5" AMOLED display , and or replacement they would charge around 20K(INR) ... But it also had those 3 infra-red sensors on it ... and it defers from company to company .
Do let us know after you get a reply from them .
Also for other members, I think the stock silicon case doesn't protect the front glass ... the glass is slightly curved and is protruding outwards most probably , I can't verify it clearly ....
Click to expand...
Click to collapse
Thanks for your detailed answer! Wow that's 284 euro's for a repair. I think it will cost at least 15 euros less (the OPX costs 269 over here).
I have called them and I got an e-mail right away, which says that they wil know within 48 hours what a repair will cost. Will keep you posted if I have further details!
Be proud, you probably got the first cracked Oneplus x in the world
PoloB49 said:
Be proud, you probably got the first cracked Oneplus x in the world
Click to expand...
Click to collapse
Very sorry to hear that, friend.
I've been round OP since the beginning, and their customer care is/was non existent.
I hope I'm wrong, Pete Lau (or Carl), acknowledged that their customer support was poor, and promised to improve it,
Carl and Pete have made a lot of promises that weren't kept
Perhaps an older member who has had recent experience with them could give some input?
Very sorry to hear about your accident.
What's the height it fell off from??
And can you tell about the back glass how durable it is.. Easily getting scratches? I mean is a case required or tempered glass in front is enough..
Since you already experienced it ( a pic would be great)

Shattered glass

This morning I stupidly shattered the glass on my HN8. I propped it up whilst talking on Skype then it fell face down on the floor. The glass is completely shattered. However the the digitiser and touch screen all appear to be working fine with no bleed or loss of touch sensitivity anywhere on the screen. So I'm guessing I could just replace the glass or get one of these little repair shops you see around to do it? Any advice would be great right now. Seems such a shame. Saw a German Youtube on how to change the glass on a Huawei P8 possibly looks like it might be a bit too involved for my skill level?
Going to get it fixed at local mobile repair shop. £195 and it will take about a month. Moral of the story DO NOT DROP and smash your screen!!! Had a look on ebay and a few other places £150 for digitiser and screen frame, but not brave enough to attempt repair myself. The only good thing to come out of this is when I get it back. Nougat might be available. Did I mention... Don't drop your phone and smash your screen?
https://www.youtube.com/watch?v=A3kP2NOT9kA
Sorry to hear that, did you have the official matrix case? can highly recommend, only a few dollars more ali express.
sanein said:
https://www.youtube.com/watch?v=A3kP2NOT9kA
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Click to collapse
Also I hate Big bulky cases. The Handset is big enough. I realise It probably would have spared my screen, but still. Thanks for taking time to offer a solution though. Appreciated!!!:good:
I have already handed my device in for repair. doesn't look too involved in this video. However I still don't feel confident enough to attempt something like this. Maybe the next time I shatter the screen In all seriousness though Just be aware if you fix your phone by yourself or get it done like I have, It's not going to be a cheap, quick job.
Take good care of your HN8'sguys!
generic2 said:
Also I hate Big bulky cases. The Handset is big enough. I realise It probably would have spared my screen, but still. Thanks for taking time to offer a solution though. Appreciated!!!:good:
I have already handed my device in for repair. doesn't look too involved in this video. However I still don't feel confident enough to attempt something like this. Maybe the next time I shatter the screen In all seriousness though Just be aware if you fix your phone by yourself or get it done like I have, It's not going to be a cheap, quick job.
Take good care of your HN8'sguys!
Click to expand...
Click to collapse
I think the main problem is availability of the display unit, where did you find yours? I
sanein said:
I think the main problem is availability of the display unit, where did you find yours? I
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Click to collapse
Like I said, I took it in for repair to a repair shop so, They are sourcing digitiser display. Probably One from China I would imagine.
You can get the LCD assembly on Aliexpress for 120GBP/148USD/198AUD
I think it's a bit cheaper than eBay.
ozzy lion said:
You can get the LCD assembly on Aliexpress for 120GBP/148USD/198AUD
I think it's a bit cheaper than eBay.
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Done now. Want to forget about it. Left a bitter taste in my wallet.

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