Don't worry if you think you over spent on Galaxy S3. Price protection may cover u. - Galaxy S III General

So I talked to my credit card company today and they said that they will cover/repay me the price drop within the first 60 days of the purchase. The customer service rep was generous and told me that most of the credit card companies have this policy for 30 or 60 days price protection.
After doing some research I found out that out of my 8 credit cards, 6 of them have price protection on them.
This is my card's policy:
http://www.maximizingmoney.com/cred...owest-price-on-freedom-credit-card-purchases/
Please go ahead and try giving your credit card company a call and ask for the price protection policy. You may be lucky to have 90 days protection and so you can wait for longer for even more price drop.
Note: Most of these card companies cover purchases only in US. So you may be lucky only if you bought it from Negri or expansys. Also you have to be minimum a resident of US for this offer.
Sent from my GT-I9300 using Tapatalk 2

Reserved for updating the list of credit cards which support it.
Sent from my GT-I9300 using Tapatalk 2

Some credit cards offer warranties on phones too. I'm trying to find my policy information...

SlimJ87D said:
Some credit cards offer warranties on phones too. I'm trying to find my policy information...
Click to expand...
Click to collapse
Mine is covering me for 90 days for some items and for one year for a few other. I have to check it out which warranty if at all will be applicable... Even though I strongly believe that I'm never gonna need this warranty
Sent from my GT-I9300 using Tapatalk 2

I just called my bank, BofA. This is a legitimate website to check your benefits.
https://www.benefitinformationcenter.com/Index.aspx
You are only using your generic first 10 digits, which is generic to your card. There is no way any information can get stolen from you. For example, my GF and I have the same card and the same first 10 digits.
This sounds interesting.
Purchase Replacement - Purchase Replacement - Within the first ninety days of the date of purchase, Purchase Replacement will replace or repair eligible items of personal property purchased entirely with your eligible card up to a maximum of $500 per claim and $50,000 per year, in the event the item is lost, stolen, or damaged. Certain exclusions, restrictions, and limitations apply. Refer to your Benefits Guide for further details.
1-800-678-0768
Available Monday - Friday, 8am-10pm ET
Saturday & Sunday 8am-6pm ET
Visa Warranty Manager Service - Warranty Manager Service offers you a number of valuable features, including warranty registration and Extended Warranty Protection. It also offers Extended Warranty Protection that doubles the free repair period under the original manufacturer’s written U.S. repair warranty up to one additional year on eligible warranties of three years or less when an item is purchased entirely with your eligible card. Certain exclusions, restrictions and limitations apply. Refer to your Benefits Guide for further details. Learn More
To file a claim:
Call 1-800-551-8472 or visit www.visa.com/eclaims
Available 24 hours a day
Seven days a week
Click to expand...
Click to collapse
Here's an example of the benefits of your card.

Just called my bank to obtain some additional information.
All I need is the non auction advertisement And it can be an online ad.
I can file a claim today, and if the price drops again within sixty days I can file it again!
Sent from my GT-I9300 using Tapatalk 2

I'm reading this thread, and it sounds imaginary to me.
Is money growing on trees now???
In Israel, The bank / credit card company will laugh at me if I call with such queries.

ceo.mtcl said:
Just called my bank to obtain some additional information.
All I need is the non auction advertisement And it can be an online ad.
I can file a claim today, and if the price drops again within sixty days I can file it again!
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Just use the website I provided, it's legit. It will list your benefits out and how you can take advantage of them, what numbers to call, etc.
eitama said:
I'm reading this thread, and it sounds imaginary to me.
Is money growing on trees now???
In Israel, The bank / credit card company will laugh at me if I call with such queries.
Click to expand...
Click to collapse
I don't know what to say about this comment besides... -_-

SlimJ87D said:
Just use the website I provided, it's legit. It will list your benefits out and how you can take advantage of them, what numbers to call, etc.
Click to expand...
Click to collapse
I tried; That website is not recognizing my chase freedom credit card from first ten digits. I did call my credit card company and got all the information though. I'm wait for a month more and then file for it. I can easily get atleast hundred bucks back by price protection.
I don't know what to say about this comment besides... -_-
Click to expand...
Click to collapse
Lol benefits of living in US, that's all I can say ...
Sent from my GT-I9300 using Tapatalk 2

Tag for later

It says cell phones are excluded though.

dasistsparta said:
It says cell phones are excluded though.
Click to expand...
Click to collapse
What says? Lemme see that as well?
Sent from my GT-I9300 using Tapatalk 2

ceo.mtcl said:
What says? Lemme see that as well?
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Read the list of the exclusions

dasistsparta said:
Read the list of the exclusions
Click to expand...
Click to collapse
I read the list of exclusions and also talked to my credit card.
This is what the exclusions says:
Cell phone service agreements and cell phone contracts.
Click to expand...
Click to collapse
This phone is a piece of equipment and not a service agreement or any contract. My credit card company also confirmed this. I will get the refund back.
Sent from either International or AT&T GS3

Good news...
I got my refund of $60 back due to price protection on credit card. Hopefully many others made use of this trick.
Dear *****,
I am writing to alert you that your claim filed under the Price Protection Benefit has been paid. The check has been issued in the amount of $60.00.
This represents the difference between the original purchase and the sale price excluding taxes.
You will receive the check in the mail within approximately 7-10 business days.
Should you have any questions please contact us.
ENHANCEMENT SERVICES
Click to expand...
Click to collapse
☞ sent from GS3 or Nexus

what do I do if I paid around 400 mexican pesos on it 8smth around 35 dlls xD)

alankstiyo said:
what do I do if I paid around 400 mexican pesos on it 8smth around 35 dlls xD)
Click to expand...
Click to collapse
Well this article is not for stolen phones...
☞ sent from GS3 or Nexus

Got my $75 dollar check mailed! Thanks for the reminder of such a great benefit OP!!

tsangwc said:
Got my $75 dollar check mailed! Thanks for the reminder of such a great benefit OP!!
Click to expand...
Click to collapse
You are welcome. Looks like only a few made use of this feature though.
Sent from my GT-I9300 using Tapatalk 2

Related

Do not buy from simplyelectronics.net!!!!!

Wow...stay away from this company as far as possible. Trying to deal with them has been harder than performing brain surgery in the dark with one hand tied behind my back.
Ordered a white Note on January 25th. They needed extra identity verification (aka the documents they need to defraud me a month from now). I order from B&H all the time with orders exceeding $2,000 without having to verify my identity.
Fine, I played their game, January 28th rolls around and it can't ship till next week because they are backed up. I tell them forget it, to cancel it, and I will get it from someone else who can do business professionally.
Between January 28-30. I have FOUR comfirmation email cancelling my order from TWO diff reps and from the [email protected] email. Now today, February 3, I receive an email that my order has shipped and here is your tracking number...
Scammers folks. Terrible customer service. Been sitting on the phone for ONE HOUR trying to talk to someone live....no one will pick up. No one is returning my emails. I just filed for fraud on my credit card, I will refuse the package when it arrives, telling you guys here, and also prepping my attorney for anything.
SimplyElectronics.net is not professional, not prompt, sketchy, involved in fraud throughout Europe, and by far the worst company I've ever dealt with.
Wow - sounds absolutely awful...
Sorry to hear about your miserable experience, but thanks for the heads up.
Almost ordered a Galaxy Tab from there at Christmas, but found out about Note and bought it from Finland. After hearing this i am glad i didn't choose to buy the Tab there.
why do you people send your money to shady non trustworthy companies. Just to save a couple dollars.
I must be weird to shell out a extra 50-100 for a little peace of mind
Sent from my Galaxy Note using xda premium
They are based in Hong Kong, look at their address on the terms and conditions tab on their website.
I made the mistake of ordering from them before and looked into the company. They were taking ages to dispatch so I asked for a cancellation. They agreed to the cancellation but after about two weeks of not receiving my money back on to my card, I sent a chaser email which they responded to and I managed to obtain my refund after another few days.
Their website is very deceptive because when you go to it, everything is in UK currency, and even their phone number is a UK one.
Any warranty claims seem to go to a UK mail forwarding address who then probably ship it back to Hong Kong.
Definitely stay away from this company.
Dont you think it is enough with one thread on this subject, since you also posted one in the "Q&A" section?
http://forum.xda-developers.com/showthread.php?t=1478659
This is why I stick to Amazon. Not always the cheapest but you know what you're getting.
Sent from my GT-N7000 using xda premium
intruda119 said:
why do you people send your money to shady non trustworthy companies. Just to save a couple dollars.
I must be weird to shell out a extra 50-100 for a little peace of mind
Sent from my Galaxy Note using xda premium
Click to expand...
Click to collapse
I'll pay another $20 to $30 extra for a little peace of mind, but $100 is kinda steep (IMHO).
--For the record, I bought my Note from a Top-Rated seller on eBay for $629. Transaction was excellent, and so is the phone.
I ordered from simply electronics and had no issues, and that was in the run up to christmas, took exactly a week to arrive. I think there were excellent, always replied to my emails and was miles cheaper than anywhere else. I think you just need patience when ordering from a company based in Hong Kong. I'm used to it get a lot of stuff off ebay from Hong Kong, and a lot of it takes about a month to arrive. Which I'm told is because they have very strict outgoing customs over there.
ericshmerick said:
This is why I stick to Amazon. Not always the cheapest but you know what you're getting.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
+1000 !!!!!!!!!!
I got my note from expansys USA for $689 2 months ago.
If you think $100 is steep for peace of mind vs what the op is going through then I must be crazy.
I have learnt over the years that you have to pay for quality service. My extra 100 I spent originally with expansys was worth it when I had to do a replacement. Hassle free with absolutely no issues.
Sent from my Galaxy Note using xda premium
intruda119 said:
why do you people send your money to shady non trustworthy companies. Just to save a couple dollars.
I must be weird to shell out a extra 50-100 for a little peace of mind
Sent from my Galaxy Note using xda premium
Click to expand...
Click to collapse
I did pay extra for what I thought was peace of mind. Use google shopping. SimplyElectronics is one of the highest rated sellers according to my search result. I posted twice to warn my fellow XDA'ers. I have credit card protection and an attorney I'm afraid of. I'm not worried about it per se. I run a small business and I just get really irked by the way some companies treat their customers.
roxxy said:
Dont you think it is enough with one thread on this subject, since you also posted one in the "Q&A" section?
http://forum.xda-developers.com/showthread.php?t=1478659
Click to expand...
Click to collapse
No. I do not think its enough.
lol just type simplyelectronics scam into google and see:
http://fraudwatchers.org/forums/showthread.php?t=38576
sorry if this is no help, but i would of checked a few reviews. good luck getting ya cash back though
iceghost1210 said:
lol just type simplyelectronics scam into google and see:
http://fraudwatchers.org/forums/showthread.php?t=38576
sorry if this is no help, but i would of checked a few reviews. good luck getting ya cash back though
Click to expand...
Click to collapse
Lol already done...
Yep. I too bought my Note from Expansys for something like 600€.
Sent from my GT-N7000 using xda premium
I think they maybe just aren't the best at keeping up with orders, i got mine fine, I paid with paypal so I knew I was covered if the thing didn't turn up. Not really any risk these days if you use the options that are there.

Possible free nexus 7??

Hi all
I cancelled my Google order last week before shipment due to getting one of the emails saying it was delayed. I bought from pc world here in the UK in the end.
On Sunday I got an email saying my tablet has been shipped. I checked the tnt ref today and apprantly my Gardner has signed for it today while I was at work. I dont have a Gardner!
At the time of canceling my order i removed my c/card details from wallet to ensure the order was not shipped. I checked my balance as of last night and they have not debited the money. I checked with my bank and they have pre authorised the funds but not taken it.
How quick was your money taken compared to delivery?
Just wondering if somehow I have managed to get a free nexus 7 from Google?
Palmermj0 said:
Just wondering if somehow I have managed to get a free nexus 7 from Google?
Click to expand...
Click to collapse
Nope .. your Gardener has :laugh:
compact_bijou said:
Nope .. your Gardener has :laugh:
Click to expand...
Click to collapse
Lol. Good point. Would like to know who has signed for it.
Sent from my HTC One X using Tapatalk 2
Palmermj0 said:
Lol. Good point. Would like to know who has signed for it.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Once you click GO on a purchase a contract is formed between the card issuer and the retailer.
The funds are booked and the item is then shipped. Once the item is shipped the funds are released to the retailer.
If the gardener has signed for it they have a free Nexus and you have to prove you're not a gardener and don't employ one.
if you can prove that then liability is with the carrier and your card issuer is responsible for the refund.
Neighbor with the last name gardener? Call Sherlock
In the US they have typically been charging on shipping day, mistakes aside...

How to place an order with Expansys??

Yeah okay, it sounds crazy but hear me out. I've never used Expansys, but guys on here seem to like them. I've always used Handtec (love them) and Negri (not crazy about them, but never a major problem)
So last night I place an order for 3 SGS4's (i9500) with expansys, using a credit card. This is the same credit card I've had for many years, I've used it to order *countless* phones from Handtec, Negri, etc. I prefer Google Checkout. Never an issue.
I get this email today:
Thank you for your order, however I'm afraid that we are unable to
accept it as a credit card order.
If you would still like us to ship your order you can pay for it by
bank transfer or Amazon checkout. .
Amazon Checkout can only be utilized if the item ordered is in stock and you will
need to create an account with Amazon (if you do not have one already) and be
subject to their security checks.
Please send a response email if you are willing to pay for your products via wire
transfer or wish to pay with Amazon checkout.
You must contact us via email so we can make sure the shipping charges are correct
before you send the wire payment.
We will send you wire instructions and the amount due. Your order will be
processed immediately upon receipt of funds in our account.
If you wish to pay with Amazon checkout, we will cancel this order and you will
need to place a new order and select that payment option.
Your credit card has not and will not be charged.
Thank you for placing your order with eXpansys.
Click to expand...
Click to collapse
Okay, so I called them up to find out the problem. All he could tell me was due to security they can't accept *a* credit card. (not just *my* credit card) So I asked about going through Amazon. (I'm a prime member) He tells me they can't do that either, until the phones are actually in stock. So my ONLY choice is to pay a fee, and do a bank transfer. (which boggles my mind... the phones won't be shipping for at least 1.5 weeks)
So now what? Negri is the only other place with the I9500s, and they want $75 more per phone. I wish Handtec had them, but they only have the I9505s.
Is there something else I can do, or someone else I can talk to? I told they guy the only option I have is to use Negri, he didn't care. What am I missing?
(yes this is half rant, half question...)
Is your shipping or billing address different to the address attached to the card? sometimes they don't like that :s
Brendo said:
Is your shipping or billing address different to the address attached to the card? sometimes they don't like that :s
Click to expand...
Click to collapse
No, everything is the same. Like I said, it wasn't an issue with my credit card, but any credit card. My ONLY option was a bank transfer.
Its looking like I'm going to have to use Negri.
Are you talking USA or the Brits? I have used a credit card at the USA website several times.
krabman said:
Are you talking USA or the Brits? I have used a credit card at the USA website several times.
Click to expand...
Click to collapse
USA. The order was for 3, totaling $2300 ish.
Sent from my C6603 using Tapatalk 2
Hmmmm, wonder if it's the amount either in dollars or number of phones? Might try and see if the website will accept an order for one. If they don't there is something up with your card. I can only go back to last years order but I made that one with a different card that was subsequently cancled do to a mass security leak. At any rate I have used two different cards there for sure. If they do accept the order you could order them one at a time I suppose. Guess if there was no time cruntch that would be the cheaper route.
Wire transfers bank to bank should not be that expensive, I have done a number of them for watches and never paid more than 40 dollars so that would still be quite a bit cheaper than Negri. IMO another route would be to call up and ask to be escalated up to someone who has the authority to make a call. I would guess if buying 3 that person might be willing to deduct it from the total price.
They made it VERY clear that it wasn't anything to do with my particular card. He just said no card could be used at all.
I'm going to try and get ahold of someone else tomorrow.
Sent from my C6603 using Tapatalk 2
I have ordered from them before, but only once and no issues. The dollar amount and qty of phones could be the issue and perhaps they are concerned about fraud given the popularity of the phones, risk of not getting paid if it were a case of fraud, etc.
I would say its a tough call, doing a $2300 transfer is something I wouldn't do no matter how much I liked a reseller, you could wait until they are in stock, but you risk them selling out quickly.
What kind of guarantee are they giving you if you needed to cancel the order, how long to get the funds back, are there any fee's etc. Would they do something to offset the fee's, say a credit towards accessories, etc? Never hurts to ask and that is a nice order.
RaptorMD said:
I have ordered from them before, but only once and no issues. The dollar amount and qty of phones could be the issue and perhaps they are concerned about fraud given the popularity of the phones, risk of not getting paid if it were a case of fraud, etc.
Click to expand...
Click to collapse
Yeah, I can understand that. Heck when I saw the email I thought "okay, gotta call em up" But they didn't even ask. And I called less than 10 minutes after getting the email. The guy didn't even wanna deal with me.
The person who sent me the email had already gone home, so I dealt with him. I emailed her back, perhaps I'll hear something tomorrow.
I bought my gt-i9100 and motorola xoom off of expansys. First time cc worked no problem second time they asked for money transfer which I did. Everything went fine they shipped right away. Just make sure you ask the to fill out the international warranty papers in the box.
If you'd like to PM me I can get to the bottom of this for you. Is your CC by chance issued outside of the USA? That is what initially comes to mind.
Regards,
Corey
Corey L said:
If you'd like to PM me I can get to the bottom of this for you. Is your CC by chance issued outside of the USA? That is what initially comes to mind.
Regards,
Corey
Click to expand...
Click to collapse
Nah, its a normal US CC. Ive used it for some pretty large phone purchases with Handtec and Negri in the past. (some of my friends don't have their crap together, so they pay me to order them phones)
PM me order Ref and I can look at it.
Hopefully the OP wont mind since I reckon he is interested as well... When do you anticipate stock and subsequent shipment Corey?
In my case, contacted UK Expansys for a quote, as US chat support told me to contact their UK division for a quote, with European tax and warranty. Two days and no reply yet :/ Support it's not serious at all and this could be a problem in case warranty support it's needed.
Sent from my GT-I9300 using Tapatalk 2
krabman said:
Hopefully the OP wont mind since I reckon he is interested as well... When do you anticipate stock and subsequent shipment Corey?
Click to expand...
Click to collapse
limited amount of white landing today, but our annual inventory starts at noon. If fedex gets to us by 10:30am, all white backorders go out today.
Bummer, I'm in early but for the black. Thanks for the update regardless.
Just an FYI for the thread, Corey was able to take care of the problem for me, but I had already placed an order w/Negri. (it shipped the very next day, no time to cancel)

So... Motorola still hasn't charged me

For my developer edition GSM, they still have not charged me, I have the phone right now, what?
Sent from my XT1053 using xda app-developers app
Locklear308 said:
For my developer edition GSM, they still have not charged me, I have the phone right now, what?
Click to expand...
Click to collapse
I would give them a call to let them know.
Pending your situation that being purchase or replacement. The problem could be shipping warehouse in Texas and customer call and order center outsourced in a foreign country. I sent a phone back that took five and 12 people to confirm they received it.
Moto X
Locklear308 said:
For my developer edition GSM, they still have not charged me, I have the phone right now, what?
Sent from my XT1053 using xda app-developers app
Click to expand...
Click to collapse
I wasn't charged until 3 weeks after i received my VZW Dev Edition.
rebretz000 said:
I wasn't charged until 3 weeks after i received my VZW Dev Edition.
Click to expand...
Click to collapse
No wonder they bleed money!
Well if they are they need to hurry up. I don't like keeping large amounts in my checking lol
But if I got a free phone I guess that's pretty dope... Still feel bad though
Sent from my XT1053 using xda app-developers app
Locklear308 said:
Well if they are they need to hurry up. I don't like keeping large amounts in my checking lol
But if I got a free phone I guess that's pretty dope... Still feel bad though
Sent from my XT1053 using xda app-developers app
Click to expand...
Click to collapse
If that was a debit transaction, the amount should be frozen.
Locklear308 said:
For my developer edition GSM, they still have not charged me, I have the phone right now, what?
Sent from my XT1053 using xda app-developers app
Click to expand...
Click to collapse
We ordered a DE GSM and a Motomaker GSM the same day. They charged us for the Motomaker within a couple days. Didn't get charged for the DE until 2+ weeks after I received it.
rsage said:
We ordered a DE GSM and a Motomaker GSM the same day. They charged us for the Motomaker within a couple days. Didn't get charged for the DE until 2+ weeks after I received it.
Click to expand...
Click to collapse
Credit card or debit card?
Cozume said:
Credit card or debit card?
Click to expand...
Click to collapse
Visa debit card I think (from my bank, not a gift card)
rsage said:
Visa debit card I think (from my bank, not a gift card)
Click to expand...
Click to collapse
Mine was on a Credit Card
rsage said:
Visa debit card I think (from my bank, not a gift card)
Click to expand...
Click to collapse
wow so they don't freeze the amount before they ship?
You'll get charged, don't worry. I thought it was a glitch or something too when I bought mine, but depending on what type of card you used to buy your device, the lag between when you purchase it and when the money is withdrawn could be many days later (mine was on day 6). I don't know why, I just know that has been happening.
ZubaZ said:
You'll get charged, don't worry. I thought it was a glitch or something too when I bought mine, but depending on what type of card you used to buy your device, the lag between when you purchase it and when the money is withdrawn could be many days later (mine was on day 6). I don't know why, I just know that has been happening.
Click to expand...
Click to collapse
I ordered on debit card on the 10th and got a "pending transaction" hold on funds on the 14th, that's the same day I received the phone. Then the next day the authorization totally disappeared from my debit card, the money on hold was released, and I haven't been charged yet. Free phone? I doubt it, but most pending authorizations are actually deducted within 24-48 hours. How long do they have to get their money? Hell, it's been 10 days.....
badger06 said:
I ordered on debit card on the 10th and got a "pending transaction" hold on funds on the 14th, that's the same day I received the phone. Then the next day the authorization totally disappeared from my debit card, the money on hold was released, and I haven't been charged yet. Free phone? I doubt it, but most pending authorizations are actually deducted within 24-48 hours. How long do they have to get their money? Hell, it's been 10 days.....
Click to expand...
Click to collapse
I know I have said it before but I have to say it again - no wonder Motorola loses so much money. You can't run a business like this. Now that they have unfrozen the funds, they run the risk you will spend the available money in the account. Not everyone does a good job balancing their checking account.
They would have recourse against you if there weren't sufficient funds at the time they get around to trying to debiting them, but it would be costly trying to bill you and then turn you over to collections if you didn't pay.
I have never seen such a poorly run business like this before!
Cozume said:
I know I have said it before but I have to say it again - no wonder Motorola loses so much money. You can't run a business like this. Now that they have unfrozen the funds, they run the risk you will spend the available money in the account. Not everyone does a good job balancing their checking account.
They would have recourse against you if there weren't sufficient funds at the time they get around to trying to debiting them, but it would be costly trying to bill you and then turn you over to collections if you didn't pay.
I have never seen such a poorly run business like this before!
Click to expand...
Click to collapse
Yea, I get what your saying. I was on slickdeals and saw that everyone was getting charged within 48 hours of ordering and thought that I may have gotten lucky and payment fell through the cracks. Until I asked on the forum and someone referred me to this thread. Seems that this is not a one off unique situation.
I have no false hope that the charge won't go through in the near future and that I'll get a free phone (I wouldn't complain though). However, just for sake of argument. How long does a company have to retrieve their money off of a debit card after you order something? I wouldn't think that they could just wait a year to deduct funds. I wonder how long a person would have to wait in the event that they wanted to close their checking account or change banks? There has to be some kind of time limit.......
badger06 said:
However, just for sake of argument. How long does a company have to retrieve their money off of a debit card after you order something? I wouldn't think that they could just wait a year to deduct funds. I wonder how long a person would have to wait in the event that they wanted to close their checking account or change banks? There has to be some kind of time limit.......
Click to expand...
Click to collapse
I am sure there is no one-size-fits-all answer because I am sure the account agreement you agreed to when you activated your debit card varies from bank to bank and includes a choice of law provision in it. And there are federal laws that govern electronic funds transfers, too.
The best and probably only way to get the answer to that question without paying a lawyer to research your particular case is to call your bank and ask them.
But even if your bank refuses to process the debit after a certain period of time, Motorola would not be without recourse against you. They can have the IMEI of your device blacklisted and they can bill you for the phone even after they blacklist the IMEI. If you don't pay the bill, they can sell the debt to a collection agency and the collection agency can get a judgment against you and levy on your account. If you do pay the bill, they can unblacklist your device.
Now there are statute of limitations on debt collection (varies by state), but those are usually long, like on the order of 3-6 years, some states even 10 years!
SOLs for Debt Collection
I know in your mind you paid your debt for the phone when you authorized the debit card transaction, but until it is actually processed, you are in debt to Motorola for the price phone. And you can't just assume that you have no responsibility to keep the funds available for the debit. As I stated a couple of times now, you need to call Motorola and discuss this with them.
Now this is just crazy we are even discussing this because it is just crazy for Motorola to conduct business like this.
This happened to me when I bought 2 PS4's from Walmart.com I received the 2 consoles and didn't get charged at all. 2 weeks passed by and all my money was still in the bank. I think it was on the 16th day when they took the funds out. I was pretty confused, never bothered to ask why though.
Sent from my XT1060 using Tapatalk
If the funds aren't there when they try to get them....they'll just blacklist your phone. Paperweight.
Sent from my Moto X cellular telephone...
kj2112 said:
If the funds aren't there when they try to get them....they'll just blacklist your phone. Paperweight.
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They can blacklist AND still try to collect on the debt. Just like if you cancel your line before your contract is up - the wireless carriers can blacklist your device AND try to collect the ETF.

Phones4u cashback overpayment

I'll keep this breif, got my z2 from phones4u, with £70.50 cashback as part of the offer..... My cashback went into my account on the 28th of april but a duplicate payment also went in. I know they only give me 7 days to pont out any contract errors/phone faults etc to them, otherwise tough luck on my part, so i was expecting to either hear from them within a few days or have the money took back from my account, neither of these happened.
However on monday (21 days after paying me) i recieved this email:
As you will be aware, you have recently received an automated payment from Phones 4u directly in to your bank account for £70.5 on the 28th April 2014.
Due to a process error, in addition to the agreed payment, you have however also received a duplicate payment of the same amount also on the 28th April. As this was not part of the offer we therefore require this overpayment to be repaid by 8th June 2014.
In order to make the repayment as convenient as possible for you, you can make one payment of £70.5 by one of the following methods:
Check or postal order made payable to Phones 4u Ltd, sent to the following address:
Phones 4u Ltd
Osprey House
Ore Close
Lymedale Business Park
Newcastle Under Lyme
ST5 9QD
Bank transfer to the following bank details, Sort Code 30-00-02, Account Number 00704305, quoting your reference number and your surname,
Credit / Dierct card payments can be processed by telephoning 01782 676944 or 0800 294 6023 Monday to Friday, between the hours of 9.00am - 4.30pm.
Please accept our apologies for this inconvenience. We appreciate your assistance.
Yours sincerely,
Phones 4u
My question is can i legally not pay this??? I've searched through the t&c's and can find absolutely nothing about errors on there part (altho any issues/errors or whatnot at my end need to be dealt with within 7 days) and this email also doesnt mention any further action if i dont pay....
Am i legally allowed to tell them politely to go f*** themselves and pay more attention to what they are doing in future?
P.S. Dunno if they operate in other countries but im referring to uk law
Pay it back. It isn't yours.
Also, they do have full legal recourse to recover the money, regardless of how long ago the error occurred. It doesn't need to be in the T&Cs because it's already in the law of the land.
Dreadful OP. Give the money back. Morally and legally the correct thing to do.
Send a reply stating "for any non contractual payments to be made by me will unfortunately incur an administration charge of no less than £69.00. "
"payments made by myself in the form of cheque or postal orders will also incur a single charge of £1.50 for postage and packing.
Please advise me on how you wish to proceed."
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I would pay it back mate or else they will keep chasing you for it & pass it on to a debt collection agency.
if you wanna go into the black list dont pay it. my uncle is a 2 business owner and 4 mortgage owner because of silly £60 payment he didnt pay he cant get any loan from the bank.
If your device is not network locked and you have the original bill with you, you may not pay them back. They aren't "legally" entitled to it.
Had the same issue with Domino's btw. Didn't pay em ****.
KyleSforza said:
If your device is not network locked and you have the original bill with you, you may not pay them back. They aren't "legally" entitled to it.
Had the same issue with Domino's btw. Didn't pay em ****.
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What do you mean by original bill?? All my bills get emailed to me so i have at least 2 years worth, i didnt think there was anything they could legally do apart from ask you to pay it back. I think its something to do with statutory consumer rights, kinda how shops state 'please check change before leaving as mistakes cannot be rectified later, (and yes i am that person who will walk out of a shop, then stick my head back through the door to tell them they gave me too much change, but cant have it back as i've left the shop)..... and whoever mentioned it being morally right to pay it back, id normally agree but this is phones4u were talking about, my morals followed theres out the door
numskull said:
What do you mean by original bill?? All my bills get emailed to me so i have at least 2 years worth, i didnt think there was anything they could legally do apart from ask you to pay it back. I think its something to do with statutory consumer rights, kinda how shops state 'please check change before leaving as mistakes cannot be rectified later, (and yes i am that person who will walk out of a shop, then stick my head back through the door to tell them they gave me too much change, but cant have it back as i've left the shop)..... and whoever mentioned it being morally right to pay it back, id normally agree but this is phones4u were talking about, my morals followed theres out the door
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The payment receipt for the phone. With which you'd be claiming warranty in future if needed.
KyleSforza said:
The payment receipt for the phone. With which you'd be claiming warranty in future if needed.
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Oh right, yeah i got that, and it doesnt mention any cashback, only mentions btx300 speaker, z2 and a gourmet society membership
KyleSforza said:
If your device is not network locked and you have the original bill with you, you may not pay them back. They aren't "legally" entitled to it.
Had the same issue with Domino's btw. Didn't pay em ****.
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Ehm if he recieved money that is not his of course he has to pay it back. If someone transfers 1 million to your account by mistake it does not make it yours. And you have to pay it back.
Nah, look at phones 4 u terms and conditions.
Phones 4 u cannot be held liable for any action ..... Caused by any neglectful act by yourself.
That's a 2 way street right there.
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2 wrongs do NOT make a right; it doesn't matter who makes a financial error, its part of being a good human being to give anyone, person, or business their money back if you receive it in error..
Hard to believe that people now a days even have to ask something like this..No wonder this world is going to hell, no one gives a damn about anyone but THEMSELVES
Don't get me wrong, I'd pay it back. But he doesn't want to and he wants to know can he say "tough"
Morally, no
Legally, probably no too, but he's well within his right (just as these big Businesses do) to apply administration costs, fees etc.
And please, we all know the world's going to he'll because of banks and big business, and they're the first in line to charge excessively for menial things.
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corallus said:
Don't get me wrong, I'd pay it back. But he doesn't want to and he wants to know can he say "tough"
Morally, no
Legally, probably no too, but he's well within his right (just as these big Businesses do) to apply administration costs, fees etc.
And please, we all know the world's going to he'll because of banks and big business, and they're the first in line to charge excessively for menial things.
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Agreed, but, once again, just because some one or some company doesnt do the "right thing", that doesn't mean that its ok for them OR us to be the same way...
Karma is a funny thing; live your life and treat others the way YOU want to be treated, and life will be good for you...
That's why I'd give it back,
but he's not me.
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This is something only a lawyer can tell you, they would have to go through the T&C and find any loopholes or ways out, this of course would cost more than £70 so just pay it back and avoid any trouble.
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Once signed up for cheap mobile with free xbox 360, next day, 2 phones and 2 xbox's arrived, I rang up place to enquire as to the two phones being sent. Reply was 1 is your contract phone sir and one is the complimentary payg phone. I then said but what about the 2 xbox's, "what?"
Two xbox's came.
"sir, our records show only 1 xbox was picked and sent, I suggest you go and recount the items, ok?"
Err ok.
"is there anything else I can do for you today?"
No that's all thanks
"thanks for you call MR LUCKY"
Was I in the wrong for never contacting them again?
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I'd say return it mate, Karma is a *****
Xernoxis said:
Ehm if he recieved money that is not his of course he has to pay it back. If someone transfers 1 million to your account by mistake it does not make it yours. And you have to pay it back.
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Ethically, yes. Legally, Nope.

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