My S3 does NOT have gorilla glass - Galaxy S III General (US Carriers)

ok guys i really need some advice, i have had my phone for 4 days i have been very careful with it waiting for my otterbox case to be sent out. i have not dropped it one time and it has about 6 small scratches on it in which 1 is deep enough to actually feel with my finger nail. i dont keep it near my keys at all and it kept in my side pocket with nothing else touching it. please help
*UPDATE*
Contacted best buy (where i bought the phone) i was told by a best buy rep that i could exchange the phone for another one within the 30 day period
THANK GOD!!!!

If you have a Ghost Armor kiosk by you, i would get their screen protector. I had hairline scratches on my One X, and the Ghost Armor fills in the scratches when they put it on. That should mask it for you.

Maybe you have a ghost that prefers HTC. Yup, like he said, get some ghost armor.
Sent from my EVO using Tapatalk 2

thats not the point though, gorilla glass is scratch resistant meaning it cant be scratched. there is videos of people on youtube stabbing their s3 with a knife and it not scratching

maybe its suicidal and was trying to cut itself.
Phone has gorilla glass, you came into contact with something to scratch it...even old school screens weren't THAT easy to scratch.
sucks, but be more careful and maybe get a screen protector before making wild accusations.
and since when does scratch resistant mean scratch PROOF ?

curtiscr87 said:
thats not the point though, gorilla glass is scratch resistant meaning it cant be scratched. there is videos of people on youtube stabbing their s3 with a knife and it not scratching
Click to expand...
Click to collapse
Scratch resistant does not mean scratch PROOF. Sand will reek havoc on glass screens, gorilla glass included.

Scratch resistant is not scratch proof. Drag anything harder than it across and it will scratch.

its been in my pocket all day..... i dont even live near sand hahaha. i mean should i demand a new one? or just enjoy the scratch for the next 2 years.....

curtiscr87 said:
thats not the point though, gorilla glass is scratch resistant meaning it cant be scratched. there is videos of people on youtube stabbing their s3 with a knife and it not scratching
Click to expand...
Click to collapse
So you're saying out of the millions of devices produced, you got the ONE device without gorilla glass? I'd say it's much more likely it came into contact with sand or something similar.
And no, scratch resistant doesn't mean it can't be scratched. It means it's resistant to scratches, not impervious.
edit: wow, beat to the punch super fast lol.

pizz0wn3d said:
So you're saying out of the millions of devices produced, you got the ONE device without gorilla glass? I'd say it's much more likely it came into contact with sand or something similar.
And no, scratch resistant doesn't mean it can't be scratched. It means it's resistant to scratches, not impervious.
edit: wow, beat to the punch super fast lol.
Click to expand...
Click to collapse
Sometimes it can be faulty. My Asus Transformer Prime had faulty gorilla glass, even the cleaning cloth that came with it caused scratches. Took it to Best Buy and the CSR who was trying to teach me to use a cleaning cloth scratched the screen. Got it rma'd and not a single scratch after 5 months. Worth the effort to see if you can get it replaced.
Sent from my SGH-I747M using xda premium

Awesome, so i just got off the phone with samsung and they said they havent had any known issues about this but they have had faulty gorilla glass in the past. She wanted me to send the phone in they would replace it. but i really dont want to not have a phone for 10 business days. im going to contact best buy and see what they can do for me

How the hell could we help?
Sent from my EVO using xda premium

I carry my phone in my pocket. I've carried it in my pocket wrapped in a microfiber towel since I got in last Friday. My wife laughed at me as she knows how I am with my electronics. Luckily, my SGP screen protectors showed up today. I got it installed and am glad I was able to make it without any scratches. I know, sick dude.

I'm in the same boat as you. The first day I got my phone I got a scratch about an inch long and I wasn't carrying it around with me or anything cause I didn't activate it. I wanted to get a screen saver before I got it activated. So as soon as sprint gets some in stock I'm gonna take it in and see what they can do for me.

I never used a screen protector with my infuse , I would shove tools in the same pocket , screw drivers , pliers etc... not a single scratch. Though the infuse had gg1. I won't be as careless with my sgs 3 for a while though.
Sent from my SAMSUNG-SGH-I747 using xda premium

If you carry a phone in your pocket without protection, you're asking for trouble. You might go a long period of time with no problems, but all it takes is for one day, you have a grain of sand in your pocket and voila...a scratch.

curtiscr87 said:
thats not the point though, gorilla glass is scratch resistant meaning it cant be scratched. there is videos of people on youtube stabbing their s3 with a knife and it not scratching
Click to expand...
Click to collapse
I must have not paid attention to English class, cause I swear that being resistant to something doesn't mean it's immune to something...

djkinetic said:
I must have not paid attention to English class, cause I swear that being resistant to something doesn't mean it's immune to something...
Click to expand...
Click to collapse
Must have failed Earth Science class/science class as well.
If a object is harder it won't be scratched by a softer object EVER.. But silca in sand is harder then the glass and will scratch it.

Pictures or it didn't happen
Sent from my SCH-I500 using Tapatalk 2

Randomacts said:
Must have failed Earth Science class/science class as well.
If a object is harder it won't be scratched by a softer object EVER.. But silca in sand is harder then the glass and will scratch it.
Click to expand...
Click to collapse
but doesnt melted silica make glass?????????????
Mind = blown.... :cyclops::good:

Related

I thought this was "gorilla" glass

Gotta say I'm pretty disappointed with this screen. I allready have a few scratches across the screen in just a few days of use. I've done everything to my poor Nexus one, including dropping it 2 stories off the top of an elevator with no scratches in the screen.
Anyone else Disappointed with the screen?
lol - doesnt matter what kind of glass it is
its either all the gear and no idea sindrome or bad luck mate, you choose which suits you best
if had mine for two months without a case and its still perfect
socksfelloff said:
Anyone else Disappointed with the screen?
Click to expand...
Click to collapse
Not in the least. I just returned a TMobile tab that I've had since release date (replaced w/ an ATT tab that I will be flashing soon) and I can't imagine what you've done to scratch that thing... actually, what did you do to scratch it?
I've babied this thing. The only time I transport it is in the inner pocket of my jacket which is clean. 2 hair line scratches down each side of the screen. Wish I knew what did it so I could avoid doing so again. I hate screen protectors and feel they are a waste on today's generation of screens. Maybe not. Otherwise I'm very happy with it.
Sent from my GT-P1000M using XDA App
I don't care what the glass is made from, I always use protection lol
Sent from my GT-P1000 using XDA App
gareth824 said:
I don't care what the glass is made from, I always use protection lol
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
thats what she said
but anyway, ive dropped mine a few times, stood on it in boots, had my cousin kick it and it has no marks at all. damn impressed.
Anything harder than Gorilla Glass can scratch it. Many types of sand particles are hard enough. Sounds like that jacket pocket ain't as clean as you think it is.
I dropped mine 5 feet face down onto dirty hardwood floor. It slid face down over dirt and sand for about 3 feet. Not one scratch. My heart however will probably not recover from the scare. I had just opened the box and taken the plastic cover off.
Sent from my GT-P1000 using XDA App
I use Clear Protector shields on anything I get since Gorilla Glass can get beat up by giraffes LOL.
I'm quite impressed by how tough the display is to be honest.
I had it in my pocket next to a bunch of keys...not a single mark on the screen.
Fingerprints are a pain, but there's actually something quite satisfying when cleaning the display with chamois leather until it is squeeky-shiny-new
I don't trust any glass products not to scratch, whatever fancy name they call it. I've had one of these on since day 1: http://www.handhelditems.com/steinh...-screen-protector-ultra-crystal-p-152827.html
Gorilla Glass isn't scratch proof, and I have no idea if you were babying it how you scratched it. I'm pretty tough on my devices (Samsung Fascinate, Samsung Focus, and Galaxy Tab) - and not a single one has scratches.
Do you have sand or something in your pocket or bag? Sand is strong enough to scratch glass.
@daniel.weck - keys won't scratch normal glass, let alone supposed gorilla glass, they aren't strong enough.
People have had luck in the past buffing out small scratches with glass polish - YMMV and I'd personally be too afraid to try it.
Some screen protectors because of how they are applied will "fill in" small scratches so you don't even see them anymore. I highly recommend this route.

Gorilla Glass?

Couldn't find on google if the shift has it...
It does not but get a zaggs invisibleshield and you'll be good
Sent from my HTC Evo Shift 4G
I don't know of any HTC device that has implemented this yet. If the shift does have it, I will swap out my evo original in a heart beat.
tstack77 said:
Couldn't find on google if the shift has it...
Click to expand...
Click to collapse
Doubt it, usually only SGS phones (minus the NS) have it, and some Motorola phones too I think... pretty sure HTC doesn't use it
I'm pretty sure it does use it, and I believe it also was used on the evo. I remember talking to my htc rep who's techier than myself and he mentioned that it used it.
Sent from my PG06100 using Tapatalk
HTC doesn't say anything about it on their website, I'd assume that it doesn't have it.
http://www.htc.com/us/support/shift-sprint/tech-specs/
Nail test
Sent from my HERO200 using XDA App
I know this is digging up a very old thread, but I ran across this on Corning's site this morning:
products-with-gorilla/htc
I am not certain what exactly "available" means, but it looks to me like the Shift does come with Gorilla Glass.
The Shift indeed has gorilla glass, most HTC android phones do, I can confirm it via site and my own stupidity.
gigermunit said:
The Shift indeed has gorilla glass, most HTC android phones do, I can confirm it via site and my own stupidity.
Click to expand...
Click to collapse
Judging by the fact that I scratched my screen the first day I had it, this phone most certainly does NOT have gorilla glass. Not to mention the fact that my screen is now cracked due to being dropped Friday night
tatonka_hero said:
Judging by the fact that I scratched my screen the first day I had it, this phone most certainly does NOT have gorilla glass. Not to mention the fact that my screen is now cracked due to being dropped Friday night
Click to expand...
Click to collapse
Scratch Resistant does not mean unscratchable, I left mine in my pocket full of change and a chain of keys with a screw drive, no scratches on it.
I spent a good 2 hours running a knife blade over my hero while watching dexter to prove to my friend it had gorilla glass, never got a scratch.
Only scratch I ever had on my phone screens with gorilla glass were from grabbing my phone with a diamond ring on that was facing backwards on my hand.
Google is your friend. The Shift is listed on the Corning Gorilla Glass website
http://www.corninggorillaglass.com/products-with-gorilla/htc
gigermunit said:
Scratch Resistant does not mean unscratchable, I left mine in my pocket full of change and a chain of keys with a screw drive, no scratches on it.
I spent a good 2 hours running a knife blade over my hero while watching dexter to prove to my friend it had gorilla glass, never got a scratch.
Only scratch I ever had on my phone screens with gorilla glass were from grabbing my phone with a diamond ring on that was facing backwards on my hand.
Click to expand...
Click to collapse
yea I dropped mine and cracked the screen...and that was the only damage I had ever done. The gorilla glass isn't perfect...but its helpful i guess. Will always buy a screen protector anyway
but the site does say it has gorilla glass which is weird because when I had my first shift the only reason I got a screen protector in a rush was because after the first few days of having it I noticed a few minor scratches, it had to just be from being in my pocket.
gigermunit said:
Scratch Resistant does not mean unscratchable, I left mine in my pocket full of change and a chain of keys with a screw drive, no scratches on it.
I spent a good 2 hours running a knife blade over my hero while watching dexter to prove to my friend it had gorilla glass, never got a scratch.
Only scratch I ever had on my phone screens with gorilla glass were from grabbing my phone with a diamond ring on that was facing backwards on my hand.
Click to expand...
Click to collapse
Now there's a man who proves his point with style . That is awesome, I wouldn't have that kinda nerve. Nice to know it has Gorilla Glass . But your right, scratch resistent does not mean unbreakable. Although I've had a screen protector on mine since day one.
MikShifted on XDA Premium APP
TEAM MiK
Mik ROMs Since 3/13/11
Yeah, that takes some cajones... even knowing it is gorilla glass, I still am gonna be using a screen protector & flinch if anything harder than a stick comes in contact w my screen.
I find it interesting that Corning is the only company coming right out and stating these are installed. I would think it would be a major selling point for both Sprint & HTC, odd they don't advertise it. Not even listed on the specs w/ either company...
Sent from my Shifty Speed Brick using xda premium
IMO it would definately be a major selling point.
gigermunit said:
Scratch Resistant does not mean unscratchable, I left mine in my pocket full of change and a chain of keys with a screw drive, no scratches on it.
I spent a good 2 hours running a knife blade over my hero while watching dexter to prove to my friend it had gorilla glass, never got a scratch.
Only scratch I ever had on my phone screens with gorilla glass were from grabbing my phone with a diamond ring on that was facing backwards on my hand.
Click to expand...
Click to collapse
I also have proven to friends that my screen takes a lot more than keys to scratch it, I actually scratched my screen with my keys in class one day to prove my point. I was kinda scared that it would actually scratch but I will put my money where my mouth is if I believe it to be true. Any way you look at it, a screen protector is a good idea if you like to keep your items in a "new, never used" condition.
so a knife made out of stainless steel won't scratch it, but a small piece of aluminum on the floor of a shop will? Not exactly very durable gorilla glass then
Aluminum is not much to take lightly but maybe you just got a bad batch? My shift has no screen scratches, nothing, didn't get a film for the screen til a week or so later, like I said left it in my pocket and nothing happened. Only reason it has the film on it is because I don't like how oil sits on glass in droplets (has dreads).
Sprint probably makes a fortune selling protectors. How many would they sell if they advertised the phones as being basically scratch proof.

First Scratch on glass

Had the phone a couple of weeks now and just noticed my first scratch on my screen..
I thought the gorilla glass would make this less of a problem but I've not done anything like drop it or drag it along anything.
Gorilla glas does not mean scratch proof, there are many things that can scratch it, for example sand particles.
davey_b said:
I've not done anything like drop it or drag it along anything.
Click to expand...
Click to collapse
hm are you sure?
if so that's disturbing, but i see how so many people buy screen protectors
Nope, just in my pocket and on the table with the glass facing upwards. Its just a wee one and not the end of the world but still a little annoying. I don't want to put a screen protector on it if I can help it.
Sent from my GT-I9100 using Tapatalk
I had 2 devices with gorilla screen, and they scratched after a few months of usage. Not taking anymore chances.
So what is the best screen protector? I like it just being the glass
Sent from my GT-I9100 using Tapatalk
davey_b said:
So what is the best screen protector? I like it just being the glass
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1065384
here's a thread about screen protectors for the gs2
davey_b said:
Had the phone a couple of weeks now and just noticed my first scratch on my screen..
I thought the gorilla glass would make this less of a problem but I've not done anything like drop it or drag it along anything.
Click to expand...
Click to collapse
never got a scratch on my n8 n omnia hd.
they weren't joking when they said its better to be safe than sorry, always use protection.
18 months with my HD2 with no protector and no scratches
I hope my soon-to-arrive SGS2 will fare as well.
yea i think i won't buy one either
GODZILLA GLASS TRUE FACTS:
It won't get scratches from your nails or from your normal keys or coins.
However, it will scratch with, and so please avoid, these objects:
1) Hardened steel (like expensive tools or expensive knives)
2) Precious STONE jewelry (if you are a woman, or loan your phone to a woman, or wear rings and earrings yourself, make sure precious stones like diamonds do not come in contact with the screen - they will scratch the screen with minimal or on effort; give your phone for 30 seconds to your girlfriend, she will put it to her ear, the ear has a diamond earring you gave her on Valentine's Day - she will give you the phone back with at least one scratch on it)
3) Glass cutting instruments and parts of those instruments (I hope I do not have to expain this one).
4) Most hard sands if applied properly
Edit:
Additional notes on OLEOPHOBIC COATING that SGS2 has
The oleophobic coating is also very sensitive. Avoid household solvents or strong cleaning liquids coming in contact with the screen. They will dissolve the oleophobic coating and only then you will understand how much your now defunct oleophobic coating was helping with finger prints, skin oil, and feminine skin care products (when the aforementioned girlfriend puts the phone to her freaking fake-looking powder- and foundation-covered cheek that produce a gooey oily mess when mixed with her normal face oils and sweat).
EDIT #2: I am not bad mouthing GG - it is a great product, and GG coupled with oleophobic coating provide for a GREAT EXCELLENT screen of SGS2.
It is way, way better than the cheap glass or plastic many cheap devices are sporting. Just please realize GG cannot and will not guarantee 100% protection from scratches or breaks.
gorilla is good enough to suffer from keys, knives, coins in test but it can be easilly scratched by sand.
But the scratches that you may see, is not the gorilla glass.
Screens on phones nowsaday are covered by a fingerprint proof ( although it's not effective) and the sand kill this proof easilly.
kreoXDA said:
However, it will scratch with, and so please avoid, these objects:
1) Hardened steel (like expensive tools or expensive knives)
2) Precious STONE jewelry (if you are a woman, or loan your phone to a woman, or wear rings and earrings yourself, make sure precious stones like diamonds do not come in contact with the screen - they will scratch the screen with minimal or on effort; give your phone for 30 seconds to your girlfriend, she will put it to her ear, the ear has a diamond earring you gave her on Valentine's Day - she will give you the phone back with at least one scratch on it)
3) Glass cutting instruments and parts of those instruments (I hope I do not have to expain this one).
4) Most hard sands if applied properly
Click to expand...
Click to collapse
i didn't know that, thank you
Hmm,
problem scratchy glass with godzilla being apparent of course, sand happen now and someday happen me or you. Hope using protectian will cause ill feeling, not and smudgas
on screen not being withstoonding.
D
dropped my sgs2 down an escalator today ... glass didn't break nor got any scratches. gorilla glas rocks ...
I was REALLLY careful with my s1 at first. And I still managed to get scratches. SAND WILL SCRATCH IT. And I don't mean like lots of sand. I mean a few grains of sand left in your pocket from last summer.
Though I have to say that the scratches were invisible when the screen was on.
I also had scratches on my phone already and carried the damn thing in a pouch in my pocket...went to o2 today and got it exchange hehe, new phone I slapped screen protectors on straight away!!
i had two very fine scratches that were not noticeable on GSI. I don't think i'm going to have my phone long enough to care about the scratches later on.
also the coating on the GSII is awesome. It allows me to leave my microfiber wipe at home
Locster126 said:
I also had scratches on my phone already and carried the damn thing in a pouch in my pocket...went to o2 today and got it exchange hehe, new phone I slapped screen protectors on straight away!!
Click to expand...
Click to collapse
How where you able to exchange it? what kind of arguments did you use?
I have a scratch on mine, its almost 6 days old. i think iam gonna try displex for touch screens

guess what happens when you drop your S2 face down on a gravel road

I dropped my GS2 on a gravel road from about chest high, glass side down. I picked it up and the screen was completely dusty and horrible looking and I said UhOh. I got a microfiber cloth and wiped off the phone after blowing as much as possible of the screen. Got it all wiped off, and in direct sunlight at every angle, not a single scratch, blemish, pit, nothing lol. I have a slim gel on the phone, but the screen is naked. Whew!
Cool!
Peep peep.
It's called Gorilla Glass for a reason - gorillas are well known for their high resistance to being dropped by humans onto gravel.
I liked that someone experimented with Gorilla Glass
Swore I was going to read chest pains followed by back to back heart attacks until death.
Glad to hear it's ok.
Xero Xenith said:
It's called Gorilla Glass for a reason - gorillas are well known for their high resistance to being dropped by humans onto gravel.
Click to expand...
Click to collapse
WINNING ^^
Yeah I decided to forego the cases and the screen protectors after seeing some videos (not produced by screen protector sellers).
I was using Reallook but it got to slimy and even carrying the phone in my pocket with keys, only the plastic edges gets a little nicked. My Captivate's screen never had a scratch and I am the most un anal person when it comes to worrying about scratches on the body of the handset. Under everyday conditions the glass really is scratch resistant and I would say scratch proof in a pocket with keys.
http://www.youtube.com/watch?v=e-dw04tNgpA&NR=1
http://www.youtube.com/watch?v=C5WRQuvaA4I&feature=related
http://www.youtube.com/watch?v=aVxj6gRYwS0&feature=related
I was expecting more from this thread.
Sent from my GT-I9100 using XDA App
I've seen reports of screens cracked, so i wouldn't jump for joy just cause someone got lucky and his screen is still intact after dropping the phone. Also reports of scratches on the screen. So i advice people not to start playing football with their SII after reading this thread
Sp1tfire said:
I've seen reports of screens cracked, so i wouldn't jump for joy just cause someone got lucky and his screen is still intact after dropping the phone. Also reports of scratches on the screen. So i advice people not to start playing football with their SII after reading this thread
Click to expand...
Click to collapse
+1. Dropping your phone to confirm its.durability is not big or clever.
Sent from my GT-I9100 using XDA App
yes i got lucky, and could of also put a weak spot in the glass, and the next drop might not be so lucky.
budco2000 said:
yes i got lucky, and could of also put a weak spot in the glass, and the next drop might not be so lucky.
Click to expand...
Click to collapse
Gorilla glass is good stuff......The "screen protector" makers are so scared of it they are posting questionable videos on YouTube of how "easy" it is to scratch. "fear" is a great advertising tactic and sells a lot of things. In fact the glass is amazingly resistant to scratching.
I would be more worried about the interior circuitry shock on a drop than the glass.
As long as HTC is in business, the screen protector people will be too. You can look at an HTC screen wrong and scratch it.
You are very lucky. Its a different story if you drop it in the sea or fall in with it in your pocket
Put it this way I've got a very expensive piece of gorilla glass for a coaster. Ohh and a spare battery that I'm too scared to use :-(
I must admit I got a zagg invisishield screen protector and it is awful. Wonder why they bothered ohh try money.
Sent from my GT-I9100 using XDA Premium App
I dropped a galaxy S1 from about waist high onto concrete. it bounced about 5 times before come to rest face down.
The LCD screen under the glass was cracked into 20 different pieces. But the glass itself - not even a single scratch. You had to hold at it an angle to see the broken lcd pieces. So while the gorilla glass is strong, the screen inside itself is pretty flaky, so dont be droppin it!
iridium84 said:
I dropped a galaxy S1 from about waist high onto concrete. it bounced about 5 times before come to rest face down.
The LCD screen under the glass was cracked into 20 different pieces. But the glass itself - not even a single scratch. You had to hold at it an angle to see the broken lcd pieces. So while the gorilla glass is strong, the screen inside itself is pretty flaky, so dont be droppin it!
Click to expand...
Click to collapse
Yeah Thats what I am talking about....The glass is like Pyrex...maybe even stronger. The interior parts are the issue with drops. That's where those thick soft silicone cases help out but I don't care for cases as the ones that could really protect the phone make it too bulky and the thin cases are a waste and only prevent scratches and nicks around the edges. I don;t worry about those. Never used the same phone for more than a couple years if that long. The back cover can be folded in half and if ever needed replaced easily.
Croak said:
As long as HTC is in business, the screen protector people will be too. You can look at an HTC screen wrong and scratch it.
Click to expand...
Click to collapse
That's nonsense, they scratch just as easily as the sgs2, I will let you decide how easily that is since most htc devices also use gorilla glass

Calling Google about scratches?

I've got a ton of scratches that are pretty deep all over my Nexus 4 that have been appearing since I got the phone. My last phone was an Atrix and after dropping it a few times I never cared to take that good of care with it and it has only very small scratches, none of which near as deep as the scratches I've been getting on the N4 which I take extremely good care of. I was one of the first to receive the Nexus 4. Is it possible that I got a bad phone or has the whole "bad batch" thing just been tossed around? I'm thinking of calling Google and asking but I would like input before that. Maybe I'd prevent wasting someones time... but if this thing really is defective in some way I would like a replacement.
I have the same problem as you. I've only dropped the thing once and I've always stored it in a pocket alone and yet I have tons of scratches all over. So much for gorilla glass. Let me know if you do call what the results are!
Sent from my Nexus 4 using xda app-developers app
The front of mine is still perfect after two weeks. The back has the protector on still and somehow there is a scratch near the camera.... I'm worried about taking it off until I get my case. Here in Toronto the only way to get a case for it is online shopping... My original case order was cancelled and I got scammed in the process so I had to order a new one that'll come in about a month -_-
Sent from my Nexus 4 using xda app-developers app
Seriously? You're gonna call Google and tell them what? You scratched your phone...not Google -_-… they didn't make the glass.
Sent from my Nexus 4 using Tapatalk 2
Serious_Beans said:
Seriously? You're gonna call Google and tell them what? You scratched your phone...not Google -_-… they didn't make the glass.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Did you read the post? Yeah I'll call them out if I get enough people saying they think it could be defective. I've seen a couple threads where people were saying they sent it back for scratches. I'm pretty much asking if people think there was a chance of actually having a defective device and if so could the glass be effected by that.
Glass is glass. It isn't a defect in your phone, you've just had bad luck with the phone and probably sand or other fine particles coming into contact with it.
oricatiy 11am
Pics or it didn't happen
i noticed scratches the 2nd day of use so i called Google and they sent me a replacement
1. It's glass. A single speck of sand will scratch it. It's glass.
2. Because it is glass, you would have been wise to invest $6 in a noninvasive front and back body skin to protect it. You don't think you need it, until you realize you did.
3. It isn't defective and Google won't help you.
Nospin said:
1. It's glass. A single speck of sand will scratch it. It's glass.
2. Because it is glass, you would have been wise to invest $6 in a noninvasive front and back body skin to protect it. You don't think you need it, until you realize you did.
3. It isn't defective and Google won't help you.
Click to expand...
Click to collapse
1. You didn't have to say "its glass" twice
2. I purchased many different screen protectors and all of them where very annoying. This screen was especially designed to be super smooth and it is super oleophobic. Why ruin the experience with a screen protector?
3. I've heard of people saying that they could be defective and scratched too easily so and they even got an RMA. The person above you seems to have gotten one for the screen scratching. I have had cheap phones that I have taken horrible care of that have no scratches on their screen. I have also heard of people taking awful car of their nexus 4 and talking about how durable it was and how it still has no scratches. I've babbied this thing and had a screen protector on it through November to middle December. This all leads me to believe tat something is not right with the screen.
Sent from my Nexus 4 using xda premium
As you say yourself, the glass on the Nexus 4 is meant to be oleophobic, which means that the glass is covered with an oleophobic coating, which scratches more easily than glass would. You just have to be even more careful with it.
Sent from my Transformer Prime TF201 using Tapatalk HD
Chrono_Tata said:
As you say yourself, the glass on the Nexus 4 is meant to be oleophobic, which means that the glass is covered with an oleophobic coating, which scratches more easily than glass would. You just have to be even more careful with it.
Sent from my Transformer Prime TF201 using Tapatalk HD
Click to expand...
Click to collapse
What? The Oleophobic layer is what makes it more scratch resistant. Friction is what causes scratches and if there's less friction then it lessens the possibility of scratches.
I swear people like to talk crazy stuff sometimes. I've had my phone for over a month now (ordered Nov 27 and received Dec 6th). The back of my device is perfectly scratch free now and i'm pretty gentle with my device as well. Dunno wtf you people are doing with your phones but I have no case or anything either and it's perfect still.
Err, no. The oleophobic layer is made of softer material than glass, so obviously it's going to scratch easier. Making something more slippery doesn't make it less easy to scratch.
Sent from my Transformer Prime TF201 using Tapatalk HD
Umm NO, here's the word straight from the horses mouth:
http://www.corninggorillaglass.com/sites/all/files/COR_GG_WhtPaper_Easy-to-Clean.pdf
Go to page 4.
Abrasion Resistance
Scratch resistance was found to be an added benefit of the easy-to-clean coating on Corning Gorilla Glass. Test samples
comprising 1/2 coated and 1/2 non-coated regions were tested by wiping across both surface areas with 150 grit silicon carbide
sand paper, using the crock meter, for 40 passes (back and forth) at ~1.5 PSI. Surfaces were then tested for haze to determine the
degree in which optical appearance of scratches was mitigated. Figure 3 shows an optical photo of such a sample, exhibiting
significant scratching on the non-coated region whereas few visible scratches exist on the coating. Figure 4 demonstrates this
effect further, plotting haze for coated and non-coated glass regions and for chemically strengthened soda-lime glass.Test
conditions also showed a significant benefit for Corning Gorilla Glass over soda-lime glass (50-60% improvement), and further
benefit for the easy-to-clean coating (additional >75%).
Click to expand...
Click to collapse
ADDING the oleophobic coating helps the glass to be more scratch resistant as well as the fingerprints and all that jazz too. Gorilla glass itself is tough but adding that layer helps protect the surface of the Gorilla Glass making it more scratch resistant.
If you want more info, go look up XDA TV and learn something or 2 as well. There was a girl (forget her name now) that explained gorilla glass for her Note 2 device in which she mentioned this as well with more details.
Ahhh found her, it's Erica:
http://www.xda-developers.com/xda-t...ass-drops-tests-composition-xda-developer-tv/
OP, I agree that we shouldn't have to ruin the experience of the phone for the sake of everyday use. I've never had screen protectors and very rarely get scratches while living a fairly active lifestyle.
So far I've not had any scratches on the screen, even cycling with the phone in my pocket. I have been happy with the scratch resistance so far and would compare it to other phones of similar quality.
The back glass has not held up nearly as well, despite sharing the same pocket/conditions. I have a few hairline scratches, particularly over the nexus logo and unfortunately over the camera. My guess is that this happens while pulling the phone in/out of pocket and that is why they are clustered over the logo area.
I'm not sure how much a call to Google will do, can there be quality problems with glass that would cause some to scratch worse than others? QA issues causing breaking seem more likely. To answer your question though, I've not been babying the phone (well, maybe a little) and don't have a hint of a scratch on the screen after a month.
I don't think you can RMA it for scratches after having it for 2 months but it doesn't hurt to call and all they can do is say no.
I myself have no scratches, I should add yet here, and I received mine on November 27th. But it has never seen the inside of my pocket, I bought a belt clip case immediately that it sits in if I'm out and about. IME Pockets are too dangerous as my phones always ended up getting scratched in my pocket because I dropped change in there or put my keys in there by mistake.
I did finally put a screen protector (skinomi) on the front after about a month but I'm not happy with it, it does ever so slightly ruin the experience especially since it is too soft and gets marks in it and it has a dull look to it. But I'm being more than anal about watching out for scratches with this phone as it was an investment. Eventually I'm sure I won't give as **** anymore and start treating it like any other phone but right now paying $400 for a phone still stings a little.
Thanks for the links and I stand corrected. Coming from a Galaxy Nexus, most users found that the display tends to get scratched more than other non-oleophobic glass so it was just generally assumed that the coating was the culprit. Obviously from Corning's documents this isn't the case with Gorilla Glass and their oleophobic coating.
Sent from my Nexus 4 using Tapatalk 2
BravoMotorola said:
I've got a ton of scratches that are pretty deep all over my Nexus 4 that have been appearing since I got the phone. My last phone was an Atrix and after dropping it a few times I never cared to take that good of care with it and it has only very small scratches, none of which near as deep as the scratches I've been getting on the N4 which I take extremely good care of. I was one of the first to receive the Nexus 4. Is it possible that I got a bad phone or has the whole "bad batch" thing just been tossed around? I'm thinking of calling Google and asking but I would like input before that. Maybe I'd prevent wasting someones time... but if this thing really is defective in some way I would like a replacement.
Click to expand...
Click to collapse
Take better care of your phone and it won't get scratched
VoiD_Dweller said:
Take better care of your phone and it won't get scratched
Click to expand...
Click to collapse
+1 ... haven't dropped or scratched my phone. Using a bumper and a rearth slim for the first couple of days of having it.
hope i didnt jinx myself just now
VoiD_Dweller said:
Take better care of your phone and it won't get scratched
Click to expand...
Click to collapse
So did you read the post? That's exactly my point, I do take really good care of it. Now (again go read my posts) I did have an Atrix before this phone and tossed it around quite a bit and it has hardly any scratches that are as deep as the ones on the nexus. The only scratches it has are around the edge and can only be seen in the sunlight. I owned the Atrix for almost two years and never had a screen protector for it. I've owned this phone for only months, and its only gone one month without a screen protector. It seems new scratches appear each week and I'm doing everything to prevent them. It just makes no since why it would be collecting so many scratches in just a small amount of time.
kzoodroid said:
I don't think you can RMA it for scratches after having it for 2 months but it doesn't hurt to call and all they can do is say no.
I myself have no scratches, I should add yet here, and I received mine on November 27th. But it has never seen the inside of my pocket, I bought a belt clip case immediately that it sits in if I'm out and about. IME Pockets are too dangerous as my phones always ended up getting scratched in my pocket because I dropped change in there or put my keys in there by mistake.
I did finally put a screen protector (skinomi) on the front after about a month but I'm not happy with it, it does ever so slightly ruin the experience especially since it is too soft and gets marks in it and it has a dull look to it. But I'm being more than anal about watching out for scratches with this phone as it was an investment. Eventually I'm sure I won't give as **** anymore and start treating it like any other phone but right now paying $400 for a phone still stings a little.
Click to expand...
Click to collapse
Just so you know, neither keys or pocket change will scratch your phone, its sand and the glass particles in dust you want to worry about.

Categories

Resources