Omnia 7 update problem - Omnia 7 General

Hi,
I can't update my Omnia 7 with Zune anymore after the Mango update.
My Omnia 7 is Orange UK branded.
SO: 7.10.7720.68
Firmware 0222.11.8.5
Hardware 3.15.0.4
Radio 2424.11.7.2
Bootloader 5.8.1.9
SOC 0.36.2.0
Before all: after the Mango update I noticed that any compass software works as the bluetooth, I can't pair my bluetooth headset.
Now I received a push notification that a new software update is available, I tried to do it with Zune, but step 7 (install upgrade) doesn't works as in past (the progress bar increase slowly). After some seconds Zune reset the phone and after the boot Zune says: error 80180048.
I found a solution from Microsoft, using the "Windows Phone Support Tool", but it can't connect to hte phone, it says:
The phone is not in the 'Connect to PC' state. Please make sure that you follow the instructions and your phone shows the 'Connect To PC' image
Instead I turn on the phone with camera button pressed and I can see the "Connect to PC" image on the phone.
I also tried to use the recovery tool from Samsung (downloadable from the Samsung support website), I enter in download mode (camera + vol up + power on buttons) and the program seems to do its job, but anything change during upgrades...
I read in Microsoft Answer forum that it could be a faulty bootloader problem,
can anyone help me? Thanks
L.

I have the same firmware revision numbers as yourself. (I'm on Orange UK Branded) except i'm now on .7740
When you plug into Zune, what update is offered to you? Is it listed as offering Outlook bug fixes and Voicemail bug fixes?
Or does it say it's a Samsung update for windows phone?

Hi,
thanks for your reply.
Yes, Zune offer 7740 update, with Outlook bug fix, ...
But do bluetooth and compass work on your phone?

Regae said:
Hi,
thanks for your reply.
Yes, Zune offer 7740 update, with Outlook bug fix, ...
But do bluetooth and compass work on your phone?
Click to expand...
Click to collapse
Bluetooth used to work well... since Mango / 7720 it stopped working properly. Now it only reliably connects if i turn WiFi off. Otherwise it will search and find once.. then never again until i soft-reset.
Compass... it's hit and miss. I've tried a few apps and i can't get them to calibrate so no.. not really.
It seems everyone else has been offered a firmware upgrade apart from Orange :/ I don't get why I was sent out the 7740 fix and left on old firmware.
As far as your problem with updating go, did you try the simple fixes of plugging directly into a USB2 port at the back of the PC not using an extension.
And also I always delete all I can from my phone before I upgrade it. On my 8gb phone I don't leave more than 2gb data on it to update and it's been fine for me so far... I just remove things like music and movies as they are easy to re-sync quickly afterwards.
If not i've read of people having that bug resolved with a hard-reset. Although that's annoying for you :/

I tried to connect the phone on a USB port on the PC back, but I've the same problem.
I also hard reset my phone some days ago, but it didn't solve my problem.
...Zune doesn't perform step 8 (installing), now I'm sure it's cause the phone can't enter correctly in download mode.
...I'm annoyed at Orange and Samsung.

Regae said:
I tried to connect the phone on a USB port on the PC back, but I've the same problem.
I also hard reset my phone some days ago, but it didn't solve my problem.
...Zune doesn't perform step 8 (installing), now I'm sure it's cause the phone can't enter correctly in download mode.
...I'm annoyed at Orange and Samsung.
Click to expand...
Click to collapse
Hmm :/ I know i had a faulty bootloader version.. i couldnt get into download mode. I had to use a resistor jig.
However when i got mango my bootloader changed and it works now. Can you not enter download mode at all?

I can enter in download mode using the 3 buttons combo (cam + vol up + power), and using the 2 buttons (cam + power), the download mode you enter with the jig connector isn't the same of the buttons combo?
Btw neither if Zune enter in download mode nor if I manually enter with buttons combo to use "Windows Phone Support Tool" I can flash the phone. Zune return error 80180048, the other program says "The phone is not in the 'Connect to PC' state. Please make sure that you follow the instructions and your phone shows the 'Connect To PC' image".

Regae said:
I can enter in download mode using the 3 buttons combo (cam + vol up + power), and using the 2 buttons (cam + power), the download mode you enter with the jig connector isn't the same of the buttons combo?
Btw neither if Zune enter in download mode nor if I manually enter with buttons combo to use "Windows Phone Support Tool" I can flash the phone. Zune return error 80180048, the other program says "The phone is not in the 'Connect to PC' state. Please make sure that you follow the instructions and your phone shows the 'Connect To PC' image".
Click to expand...
Click to collapse
No it should be the same. Download mode shows a yellow triangle.
Conect to Pc mode just shows the cable/laptop image as it does when you update the phone.
I'd guess that since you can enter bootloader / download mode that's not the issue...
I'm with you on the whole Annoyed with Samsung though.. Bring on my upgrade and a Nokia!

Hey Freypal I agree with you Im also on Orange (Uk) with the Omnia 7 and great I have the 7740 update but on Firmware. Tweeted Orange yesterday and there support staff dont seem to know anything about the Firmware update
We Neeeeeeed WiFi Tethering
But do they listen.................No

branstonmedia said:
Hey Freypal I agree with you Im also on Orange (Uk) with the Omnia 7 and great I have the 7740 update but on Firmware. Tweeted Orange yesterday and there support staff dont seem to know anything about the Firmware update
We Neeeeeeed WiFi Tethering
But do they listen.................No
Click to expand...
Click to collapse
:/ Annoying huh ?
Do you have ....
OS ver 7.10.7740.16
Firmware Rev 0222.11.8.5
Hardware Rev 3.15.0.4
Radio Software 2424.11.7.2
Radio Hardware 0.0.0.800
Bootloader ver 5.8.1.9
Chip SOC 0.36.2.0

yep same number here

me too same problem, the WP Support tool didn't resolve the problem.

same problem today with attempted update to 7740

Zune told today that 7740 available and update installed fine. Also got tethering update week ago. Unbranded retail phone.
Sent from my OMNIA7 using Board Express

Same problem for me. Trying to troubleshoot now.
Edit: Tried troubleshooting with @WinPhoneSupport, but no resolution. They're now "looking into the error": https://twitter.com/#!/WinPhoneSupport/status/142341050084769792

the same problem. I have mango with "wrong" czech language (edit in registry for activate it). Do you think this is the reason of failed update?

mimonaut said:
the same problem. I have mango with "wrong" czech language (edit in registry for activate it). Do you think this is the reason of failed update?
Click to expand...
Click to collapse
I can't be sure, but I doubt it. I haven't activated any languages.
I've just noticed this error has been reported from a user with an HTC HD7 as well, so it's not isolated to the Omnia.
https://twitter.com/#!/asshenoy/status/142780998554361857

Regae said:
Hi,
I can't update my Omnia 7 with Zune anymore after the Mango update.
My Omnia 7 is Orange UK branded.
SO: 7.10.7720.68
Firmware 0222.11.8.5
Hardware 3.15.0.4
Radio 2424.11.7.2
Bootloader 5.8.1.9
SOC 0.36.2.0
Before all: after the Mango update I noticed that any compass software works as the bluetooth, I can't pair my bluetooth headset.
Now I received a push notification that a new software update is available, I tried to do it with Zune, but step 7 (install upgrade) doesn't works as in past (the progress bar increase slowly). After some seconds Zune reset the phone and after the boot Zune says: error 80180048.
I found a solution from Microsoft, using the "Windows Phone Support Tool", but it can't connect to hte phone, it says:
The phone is not in the 'Connect to PC' state. Please make sure that you follow the instructions and your phone shows the 'Connect To PC' image
Instead I turn on the phone with camera button pressed and I can see the "Connect to PC" image on the phone.
I also tried to use the recovery tool from Samsung (downloadable from the Samsung support website), I enter in download mode (camera + vol up + power on buttons) and the program seems to do its job, but anything change during upgrades...
I read in Microsoft Answer forum that it could be a faulty bootloader problem,
can anyone help me? Thanks
L.
Click to expand...
Click to collapse
Same problem here. Only difference for me is :-
Firmware 2424.11.9.4
Radio 2424.11.9.1
Bootloader 5.9.3.0
Newer versions than yours but still the same problem.
It's not a big problem now as the phone works great and the update is only minimal.

Omnia 7 - same problem
Hi Guys ,
I have a Samsung Omnia 7 with this details :
OS :7.10.7720.68
Firmware 2424.11.9.4
Radio 2424.11.9.1
Bootloader 5.9.3.0
I have the same problem when trying to update to 7740 . Error : error 80180048.
I tried with Zune and with WP7 update cab tool .
Have you found a way to make this working ?
Or the only whay is to put another rom( with NODO) on the phone and try to do all the updates .
Thanks,
Claudiu

Since you tried reset your phone,why not flash an other rom?maybe an unbranded rom can help

Related

PLEASE PLEASE PLEASE!!! don t let my Universal be DEAD!!!!!!*** HELP ME PLZ!!!

Guys,
I ve just downloaded this http://rapidshare.com/files/21256078..._DUT_11500.rar romversion in the understanding that it was for the HTC 9000 PDA. There was a file called MaUpgradeUt_noID.exe which I let 'upgrade' my 9000. However, I think something very VERY big went wrong! A reset by pushing the 2 buttons and reset button on the back gives me the option 0 to reset but all I can see after that is a black screen which says USB at the top and at the bottom v1.00
What happened and is this the end of my PDA? Sync won t work anymore now since my PDA can t be detected by windows because I can t get in the PDA!!!
Is there something I can do??!!!
PLEASE HELP ME OUT!!!!
Edit/Delete Message
sounds like you're just in bootloader mode
I think you are in what's called bootloader mode. Read the wiki to check - the screen you are describing sounds normal to me you plug you device into the comp via usb (with sync over usb disabled in active sync) then install a new rom.
You really shouldn't have tried to flash your rom without reading some instructions first but I think that your device should be fine.
If you have already upgraded your rom just do a hard reset and select the option to reset.
Will this thread help?
http://forum.xda-developers.com/showthread.php?t=310056
I'm sorry, this is the thread I ment to link:
http://forum.xda-developers.com/showthread.php?t=310054
strangely enough I found out that I DID use a good version picked from this http://forum.xda-developers.com/showthread.php?t=298020 post. In this thread mwang gives a link to here http://buzzdev.net/index.php?option=com_phorum&Itemid=125&phorum_query=read,40,30486,30486#msg-30486 where I picked the dutch version. I than double clicked the MaUpgradeUt_noID.exe file and the software for upgrading started. When he was at 100% he said the the ROM update was completed and that I had to do a reset. So, I than pushed the three buttons (2x the - button and the reset button at the back of the 9000) but all I than see is the bootloader menu with USB and V1.00...........
Sorry for putting it in three sub forum, my fault, but the device is from my work so I don t want it to be screwed up!!!
sanderh said:
Sorry for putting it in three sub forum, my fault, but the device is from my work so I don t want it to be screwed up!!!
Click to expand...
Click to collapse
Rather late now, but if it's owned by your company for work, should you really be di**ing with it?
Solution to probl: Stuck in Bootloader
The one way of fixing your problems....you're officialy stuck in bootloader,
Here's the way to fix it:
1. Stop Activesync USB connection on your machine under connection settings.
2. Uni : Reboot Bootloader then Connect USB ( If your phone isn't in bootloader already..)
3. PC : Run mtty1.42.exe ( Download from XDA's ftp site or search the forums, I'm sure you'll find it.)
4. Choose USB in "Port" (Reconnect if can't find/reconglize USB and try remove sim and sd card)
5.1 Press Enter
5.2 USB> (This will show up)
6. Type: Set 14 0
7. Press Enter
8. Run your rom update again and it should flash this time.
did it start??
did it start?? ?
Hi. first post.
Have an o2 exec. Different brand same deice and none of the other methods worked but finally got it working. Using mtty1.42.exe it would not see usb connection and therefore could not go down that route.
I booted into the bootloader mode that says serial at the top and v1.00 at the bottom.
Connected to the pc and cant remember if i stopped wcescomm.exe or not but you can try both ways.
Then started Midget_1990_v1_0_PU10_WWE.exe rom and followed the instructions and voila.
Hope this helps someone.
"Using mtty1.42.exe it would not see usb connection"
You need to disable the usb connection of active sync under connection settings and then only mtty will pick up a usb connection..

[Q] Problems with flashing new firmware on Samsung I8700 Omnia 7

I can't seem to get my Omnia 7 to communicate with Win7 via USB cable in Download Mode. I use Win7 Pro x64.
I've installed:
I8700_Samsung_Mobile_USB_Driver(V5.2)_V1.2.1050.0
I run:
I8700_WP7_Downloader_Ver_7.03_For_Retail_Device_(Product_Force_Select)_
I've even tried uninstalling all Samsung USB drivers, reinstalling them and restarting my system, but I still can't get it to work.
When I start the WP7 Downloader, it says "MD5 Confirm Process: Cannot Image File Please Try Again!" in a dialog named "Confirm MD5 Value". What is that all about? There are no MD5 files in the firmware package that I've downloaded (I8700XXJJ4). If I click "Close", the application dialog opens, but I get no connection to the phone via a COM port.
What am I doing wrong?
[UPDATE!]
I got my Omnia 7 to connect by starting up the WP7 Downloader BEFORE I rebooted the phone into Download Mode. However, I'm still getting the "MD5 Confirm Process: Cannot Image File Please Try Again!" in a dialog named "Confirm MD5 Value". Please help!
Please post in the proper forums. If you have an issue related specifically to that device, please post it there. This is for WP7 development as a whole, and device specific problems go in their proper forums and subsections.
~~Tito~~
To flash, you have to start WP7 Downloader before you plug your Omnia 7 in download mode. And then you'll see a new COM port. (h**p://pdaphoneaddict.com/forum/viewtopic.php?f=133&t=21328])
Be carefull : the XXJJ4 firmware seems not to work. It's not a valid binary retail file whereas the DTMJJ6 works fine. I'll flash my Omnia 7 one week ago. (]h**p://pdaphoneaddict.com/forum/viewtopic.php?f=133&t=21326]) The DTMJJ6 is a T-Online branded ROM.
My Omnia 7 is a French Orange branded device and with the DTMJJ6, some features don't work anymore as data transfert without WiFi. It's the reason why I advise you to wait an other ROM. In my case I'm waiting for a dump of the original ROM or a new I8700XX.. files but still nothing...
firmware
where did you get the firmware or update, is it possible to get firmwares for other phones like the focus,
Please,
i have I8700XXJJ6 WITH CSC TMUJJ6, the phone is locked to T-mobile UK, and i'm downloading DTMJJ6, will this rom work, if yes, will the phone be unlocked ?
Thanks,
B.R.
It won't be unlocked with the new ROM...
Why do you want to change your JJ6 ROM for an other JJ6 one ?
Erwan960 said:
It won't be unlocked with the new ROM...
Why do you want to change your JJ6 ROM for an other JJ6 one ?
Click to expand...
Click to collapse
The new ROM feels snappier due to the better 3g/wireless speeds and gets rid of the horrible tmobile branded IE and searches.
Over all definitely worth trying.
So it's the JK1 which is needed, not the JJ6.
Erwan960 said:
It won't be unlocked with the new ROM...
Why do you want to change your JJ6 ROM for an other JJ6 one ?
Click to expand...
Click to collapse
to get it unlocked friend ! how can i do it ?
I'm having the same issue, but as far as i know, this problem is related due a replacement of the original download (yellow triangle warning screen) mode by a 'recover mode' (picture of an windows branded phone connecting to a pc).
Is there any other way to set the correct download mode besides using that jig device?
I got some response from the software setting 'Modem, USB Diag.' on the micro USB Test. When I did this, the phone was detected by WP7 Downloader, but the phone was in the wp7 home screen and not in download mode (I chose not try anything).
My Omnia 7 is an unlocked device using SFR branding (JJ6, that october one).
DanMaxis said:
I'm having the same issue, but as far as i know, this problem is related due a replacement of the original download (yellow triangle warning screen) mode by a 'recover mode' (picture of an windows branded phone connecting to a pc).
Is there any other way to set the correct download mode besides using that jig device?
I got some response from the software setting 'Modem, USB Diag.' on the micro USB Test. When I did this, the phone was detected by WP7 Downloader, but the phone was in the wp7 home screen and not in download mode (I chose not try anything).
My Omnia 7 is an unlocked device using SFR branding (JJ6, that october one).
Click to expand...
Click to collapse
DanMaxis,
There might be a way without a jig. In principal you could try updating right through to nodo which would give you the new Bootloader that allows flashing.
What you have to do is "unbrand" your phone with the Samsung unbrand xap which can be found in the wp7 developer forum. (First or second page)
Of course you need to apply the chevron unlock for it.
After having done that you will be able to receive the pre Nodo update and then the Nodo update with the "cut connection after 4 seconds" trick.
After these updates are installed your bootloader should be the new one. This will in theory enable you to reflash a different rom onto it.
In theory... because I havent tried yet.
I encounter an error on my Omnia 7 that it timed out after the first update. This is a common issue among Samsung users (as has been reported all across the web) and the only way to fix it is to hard reset the phone.
Hi!
I updated my device (Omnia 7) to Nodo with the Chevron Tool but the Firmware (2424.10.10.6) and the bootloader (4.10.1.9) are still the same...
There's no new firmware yet?
With this bootloader I can't access to the downlaod mode... the jig is the only way?
Thank you very much!!!
I don't think the MD5 error relates to phone communication - I got this when I tried to open the update file from within a compressed folder - you have to extract the file that is downloaded to another folder then open it through the update tool. You'll also get an MD5 error if you enter the wrong password for the file.
The Control at the bottom left of the update tool window tells you if the phone is connected or not and is separate to actually opening the update files (turns green and says which Comm port the phone is on if the phone is connected properly).
Hope this helps.
do85 said:
Hi!
I updated my device (Omnia 7) to Nodo with the Chevron Tool but the Firmware (2424.10.10.6) and the bootloader (4.10.1.9) are still the same...
There's no new firmware yet?
With this bootloader I can't access to the downlaod mode... the jig is the only way?
Thank you very much!!!
Click to expand...
Click to collapse
Dude, I'm having the same issue. I've found out now that appeared a 'Samsung Update for Windows Phone Devices' and Zune cant update my phone... I tried to format the device but still wont work.
DanMaxis said:
Dude, I'm having the same issue. I've found out now that appeared a 'Samsung Update for Windows Phone Devices' and Zune cant update my phone... I tried to format the device but still wont work.
Click to expand...
Click to collapse
Where's appeared the Samsung Update for Windows Phone Devices? On Zune??!?
do85 said:
Where's appeared the Samsung Update for Windows Phone Devices? On Zune??!?
Click to expand...
Click to collapse
Yes, I think it is the issue described here....
www[dot]winrumors.com/microsoft-reportedly-warns-against-using-chervonwp7-nodo-updater/?utm_source=twitterfeed&utm_medium=twitter&utm_campaign=Feed%3A+WinRumors+%28WinRumors%29&utm_content=Twitter
I've ordered this JIG http:\\cgi.ebay.com/Samsung-Galaxy-S-Omnia-7-Fix-Download-Mode-USB-jig-/130475201436
Let's see what happens.

Help! HTC Surround Failed to restore!

Ok, Well I Unlocked my HTC Surround so I could update. I did the whole process and then I was on NoDo update! I was very happy, But then I wanted to Restore it so I could Sideload once again. So I started the restore and the percentage Hung at 0, and Then I got error code 801812E0! so I was like ok I will just not sideload for a while..
Then I boot up my phone and a Picture of a phone Pops up with a usb saying connect to your PC (It didnt really say it.. you know what I mean) So. I plugged it in to my PC again and it said to restore it... So I said ok and I got the same Error 801812E0 Now I cannot use my phone Please will someone help me.
Also I am only 15. My Parents will be very pissed if they found out what happened.. but I need to get this working ASAP.. I cannot call ATT Ive tried everything.. Please someone respond
I think you should reflash your phone in order to get it work.
Go here: http://forum.xda-developers.com/showthread.php?t=943714 and download your compatible rom, then reboot it into bootloader (Power + Volume Down), connect to PC, and reflash ^^
Hope it help
Thank you for your concern, but How am I supposed to figure out what type of ROM I need if I have no access to my phone to see? Haha
funnydude35 said:
How am I supposed to figure out what type of ROM I need if I have no access to my phone to see? Haha
Click to expand...
Click to collapse
Use the Cingular ROM. I flashed my Surround from AT&T and it went OK, the ROM reverted to 7004. After that you can unlock your phone using ChevronWP7, use the fix to prevent it from re-locking again and then update to NoDo.
The rapidshare link from Ansar's post is down. I uploaded the Cingluar ROM to multiupload so you can fix your phone. Download it.
The instructions to flash your phone are as follow:
1. Unzip your downloaded *.zip file in a separate folder
2. Press and hold power-on/off button to power-off the phone
3. Press and hold volume-down button and then press power-on/off button to enter bootloader mode
4. When your phone enters the tricolor screen bootloader mode, release volume-down button
5. Connect your phone to your windows 7/vista/xp pc/laptop with a usb cable
6. Verify that your phone will be identified and relevant drivers will be installed by windows os of your pc/laptop
7. After completion of (6.) above, check the usb message connection on your phone screen
8. To flash the new ROM go to your pc/laptop folder of (1.) above
9. Double click on the ROMUpdateUtility.exe file and strictly follow the instructions on your pc/laptop screen
Click to expand...
Click to collapse
Please remember not to interrupt the flashing process! Do not disconnect the phone or play with it while it's being flashed. Try avoid using your computer at all and close all other applications before starting.
ertz, Noob here. I updated with the chevron updater and it seems that may be problematic. I'm using an at& branded surround will flashing the cingular rom allow me to recieve updates through zune?
gentry33 said:
ertz, Noob here. I updated with the chevron updater and it seems that may be problematic. I'm using an at& branded surround will flashing the cingular rom allow me to recieve updates through zune?
Click to expand...
Click to collapse
I'm pretty much a noob too, I just learnt a thing or two in the past few weeks
You will have no problems at all with your carrier if you flash your AT&T phone using the Cingular ROM. The SIM-lock will stay the same as it is (either locked or unlocked,) the phone will return to its factory settings.
Being restored to its factory settings will mean that you'll get the updates through Zune when AT&T decides it's time for you to get them. You can, however, unbrand your phone to receive the updates almost as soon as they're released. Remember that you'll need to "developer unlock" your phone before you can unbrand it.
I have my SIM-unlocked Surround on Movistar (Argentina carrier) and I can get the updates through Zune after unbranding it. No Chevron Updater or other hacks to get the updates.
Thank you guys for your help <3 I Actually just went and traded it in for another one If this happens again I will use this method Thank you much!

[Q] Omnia 7 Uknown Device Error Win 7/XP

Hello,
I recently updated my Omnia 7 through Zune. After that I started getting errors where the charging sign would flash even though it was off the charger and the lockscreen would always stay on. Last week I got a message on my phone saying that there is an update available. I plugged the phone in and all I get from Windows is an unknown device error. I've tried it on several different USB ports as well as 2 different Windows 7 laptops and an XP desktop machine, all with the same error. I've even tried different USB cables. Please help me in resolving this issue as I love my Omnia 7 and want to keep it up to date and Zuned in to my PC. Here are my specs:
OS Version: 7.10.7720.68
firmware revision: 2424.11.9.2
hardware revision: 3.15.0.4
radio software: 0424.11.8.1
radio hardware: 0.0.0.800
bootloader: 5.9.0.6
Chip SOC: 0.36.2.0
Thanks!!!
chicagodesi786 said:
Hello,
I recently updated my Omnia 7 through Zune. After that I started getting errors where the charging sign would flash even though it was off the charger and the lockscreen would always stay on. Last week I got a message on my phone saying that there is an update available. I plugged the phone in and all I get from Windows is an unknown device error. I've tried it on several different USB ports as well as 2 different Windows 7 laptops and an XP desktop machine, all with the same error. I've even tried different USB cables. Please help me in resolving this issue as I love my Omnia 7 and want to keep it up to date and Zuned in to my PC. Here are my specs:
OS Version: 7.10.7720.68
firmware revision: 2424.11.9.2
hardware revision: 3.15.0.4
radio software: 0424.11.8.1
radio hardware: 0.0.0.800
bootloader: 5.9.0.6
Chip SOC: 0.36.2.0
Thanks!!!
Click to expand...
Click to collapse
hello,
did u mess with diagnosis app??
dial ##634# and press call, then dial *#7284# and be sure it's zune sync selected
did it worked before zune update??? if yes, revert to backup and try again to update
in diagnosis dial also *#1234#
and list your phone version
my 2 cents
Hello,
I did do the Zune sync version check and it is set to Zune sync. I did the *#1234# and this is what I got:
PDA: I8700XXK12
Phone: I8700DXKH1
CSC: I8700XSOK12
I'm pretty much at a loss at this point
ok, so you can't get phone recognized from usb plugging and you can't use zune, no possibility to use the backup
but at least the music is safe in your laptop and the contacts in windows live..
is your phone branded to something??? looks like it's from singapore, so could you send mms & sms with your provider????
anyway it's difficult to say what happened, I have no idea
these methods unfortunately will wipe your phone from all your things
you could try
1: reset from settings, pushing the button (in the page where you find phone software version)
2 format: if you can enter format by powering on with volume down and camera button pressed
3 flash: if you can enter download mode by powering on with volume up and camera button pressed
here you have to check this thread in the forum and choose a rom
i'd say go with Samsung Omnia 7 Firmware XXJJ6 ALL PROVIDERS with tmobile uk csc
or Samsung Omnia 7 Firmware XXJL3 RETAIL UNITED KINGDOM
this is only my idea because I am not sure what's best for you in US
maybe some other user could help better
best of luck with your phone
Hello DJ,
Thank you so much for your help so far, I've tried everything you have suggested, but the main issue is that the computer will not detect the phone, even after installing the Samsung USB drivers. All I keep on getting is unknown device. On the XP desktop at work, I get the error message "USB Device not recognized" message, however the phone does charge, so obviously something is happening. I've tried different USB ports front and back, but no avail. I love this phone and I do not want to go back to an iPhone or an Android
try to be more specific, what did you try? soft reset? format?
if it's still not recognized i'm starting thinking it's an hardware problem and you have to bring it to repair center,
Hello DJ,
I did the reset of the phone by going to settings-about phone-then clicking on reset phone. Is there any way i can reset the phone to original OS then do the upgrades to Mango?
chicagodesi786 said:
Hello DJ,
I did the reset of the phone by going to settings-about phone-then clicking on reset phone. Is there any way i can reset the phone to original OS then do the upgrades to Mango?
Click to expand...
Click to collapse
3 flash: if you can enter download mode by powering on with volume up and camera button pressed
here you have to check this thread in the forum and choose a rom
i'd say go with Samsung Omnia 7 Firmware XXJJ6 ALL PROVIDERS with tmobile uk csc
or Samsung Omnia 7 Firmware XXJL3 RETAIL UNITED KINGDOM
this is only my idea because I am not sure what's best for you in US with your carrier
Hello DJ,
The problem is that Windows won't even detect the phone in download mode, not even a popup message comes up saying that device has been detected. At least when the phone is not in download mode, I get the message unknown device or USB device not recognized. Do I need to let it stay plugged in for like 10 minutes before Windows detects it when the phone is in download mode?
ok, I understand, I think the only way now is to go to a repair center I have no more ideas
It might as well be your computer, try another one before you seek professional help
Thank you DJ for taking the time to assist, it most certainly is frustrating because it truly is a great phone. I have tried to do the update on several different computers, but for all I get the same issue, USB device unrecognized I wish there was a way to truly reset the phone so that it goes back to the original OS and then I could update to 7.5

[Q] When i switch on my phone ....

Hi , i m new to this forum
I just got my mobile quite recently and still haven't got used to it.
When I switch on my mobile I am getting the below picture, anyone knows why?
- it is not connected to the pc
thanks.
dijsil said:
Hi , i m new to this forum
I just got my mobile quite recently and still haven't got used to it.
When I switch on my mobile I am getting the below picture, anyone knows why?
- it is not connected to the pc
thanks.
Click to expand...
Click to collapse
Hmmm go ahead and download Zune on your PC or Mac and plug in your phone I think that should fix the problem.
after about 30 tries switching on, that screen appears, removing battery. Managed to load.
downloaded zune and there are not software updates.
what should i do more?
Follow order:
http://forum.xda-developers.com/showthread.php?t=1411300
http://forum.xda-developers.com/showpost.php?p=23986670&postcount=42
http://forum.xda-developers.com/showpost.php?p=24316449&postcount=6
will be allright!
thanks for your reply.
the camera button was somehow always pressed. and when i fixed it now it is working ok.
heres some info re my phone;
os - 7.10.8107.79
firmware - 2250.1800.7720.219
hardware rev no - 112.576.2.0
bootloader - 7.27.1.0
chip soc version- 0.36.2.0

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