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I recently got my HTC HD2 and I tried to add all of my contacts from my old phone and sync them to facebook to get contact photos. While some of the people worked fine and I got the photos and the birthdays, for some I got no information at all.
This is annoying because it is mainly those that I would like to add to my favourites that do not recieve their profile picture or birthday or any information.
I've searched this forum for a similar problem but could only come up with problems with earlier builds. This seems to be a problem for some people running the palm pre as well.
Interestingly if I use the facebook app I also cannot get the profile pictures for these people either.
Is it a privacy settings thing, or am I doing something wrong?
This is the same on my HD2 and my HTC Hero as well.. maybe facebook need to fix something?
Anyone else having this problem?
Yes I had this problem.
Think it is more of a problem with facebook mobile to be honest.
I had this, but then found a solution (for me anyway).
Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.
Hope this helps
ahh you sniped this comment in just before i posted kanesw
yea that works for me too.
I've tried that, when i click on the download button the option just stays greyed out. (the facebook profile option) I can see it trying to find the data but it doesn't work.
I've the same problem with some contacts, you can link it to the fackbook contact but it just won't download any info about them. Works fine for most facebook contacts.
kanesw said:
I had this, but then found a solution (for me anyway).
Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.
Hope this helps
Click to expand...
Click to collapse
I've tried this but the facebook profile option is greyed out after i click the download button. I can see it trying to get the photo but it doesn't manage it.
You dont have to click the download icon, just leave it for a minute or so and see if it downloads it
I've found the above usually helps and if it doesnt I deleted the contact and remade it and linked it and then it worked.
I've tried everything and I still can't get some of them to work. I also can't get their albums to work or their birthdays, and they don't have a profile picture when using the facebook app either. Must be a problem there somehow.
I've noticed when I go to link a contact to a facebook profile the friend is missing. I have 400+ friends and it only shows me as having 235 friends when it goes to find the contact. I'm not sure if this is something to do with users having privacy settings on facebook and not showing up or what. However I too have several contacts with no link to facebook as they are not listed as facebook contacts thru the HTC facebook link app.
There is a privacy setting in facebook that allows users to stop other apps using their details. I guess its that as i have friends i know are on facebook but dont show up.
Definitely a privacy setting in some cases. I have a couple of friends whose profile pictures never show and I know from talking to them that they're all using the 'don't use my picture in external applications' option.
that sucks man, i have the same problem here. I guess the only way is to convince them to turn that privacy setting off, i absolutely LOVE the fact that our HD2 can grab the info from their facebook pages, it looks so cool
Settings > Privacy Settings > Applications > Settings...
They need to tick Profile picture there and tick anything else you want access to via the HD2.
Also is there any way to actually save the contact pics into outlook. It seems that the pics only stays on he phone and the outlook is not updated after syncing.
cheers
WPY
Yes, if you use the facebook pictures application in spb mobile shell instead of sense, then the facebook picture is saved to outlook as well! Dont know why this does not work in sense, it definately should!!
in HTC Albums I can only see a facebook album from one of my friends which works really good, but that's the only one.. also the intergated updates/events don't seem to work.. thumbnails and birthdays work fine..
I can't even see my own pictures.. while I'm almost sure I've tried every facebook privacy/sharing and aplication setting I could find..
any tips are much appriciated..
I'm having a problem with the 'events and updates feature' retrieving updates from facebook.
When I select the 'update now' option in the 'updates and events' section for a contact it never retrieves any facebook information for any of the contacts.
All of my contacts are correctly linked to their facebook accounts but the application never picks up ANY updates.
Any ideas? I'm on O2 btw
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Hi thanks for replying
yes I can see my 'me' contact card in the updates and events and can also see the facebook pictures in the facebook tab so it appears to be logged in fine.
samsamuel said:
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Click to expand...
Click to collapse
I dont use facebook so cant really suggest anything else. I do know from the missus that fbook website has been flakey for her this past week or two, and i'm sure i read they are currently moving datacenters or something, so who knows. Maybe your friends just all stopped updating!
I dont really know how the application itself works, but for me, the updates seem to take a while (as an indication, about 3 or 4 minutes for 500 friends over wifi - dont know how big a difference the number of friends make). I've got to keep touching the screen so that it doesn't go into "sleep" mode otherwise it stops and I have to start again.
If I leave the screen on the "Updates and Events" page while it says "Updating...", the info will not automatically update even once all the data has been downloaded. I have to move across to another page (eg, Favourites, Groups, etc and then scroll back to see the actual updates.
Hope this helps .
btw.. I'm on Dutty's V1.5, if that makes any difference.
I have the same problem
it say ( updating...) when i click update now
but then the (updating ..) dissapears and nothing updated !!!!
but when i click update on a selected contact .. it become update !!!!
it was working fine ..i dont know what happened ?
Facebook updates working only for some contacts
For me it works for some contacts but not for all.
Just got my HD2 2 days ago, so so far only 10 people/contacts are linked to facebook.
- 9 fail to deliver/retrieve updates,
- 1 works
I noticed that the one status update that I received was really new, so I just wonder if there is somewhere a setting on how old the status updates can be, to be seen on the HD2.
I also had on unanswered event request, that one worked well.
One more issue, I can browse the album of almost all facebook contacts, but it's not working for one. does anybody know what could be the reason. Are only alboms which are set to be viewed by anybody browsable by HD2 (not the ones only visible to friends)?
I had the same issue, worked for a few days then would attempt to update, appeared to do so but no new info present.
Ended up having to go to Start/settings/data services/social networks and turn off facebook and then do it again.
After this for some strange reason it now works and has continued to for weeks.
Has anyone else had this problem? I continually re-update the contact through gmail then force update on phone, still 5-10 hours (guesstimate) it resets the contact picture back.
Any help or idea would be greatly appreciated. Thanks.
What picture is it setting it back to? Do you have Facebook set to sync contact pics?
Highland3r said:
What picture is it setting it back to? Do you have Facebook set to sync contact pics?
Click to expand...
Click to collapse
I do not have facebook sync turned on (not really a facebook person), I did at one point, but I turned it off (I double/triple checked this). I believe it resets to the SIM contact picture.
drewX2 said:
I do not have facebook sync turned on (not really a facebook person), I did at one point, but I turned it off (I double/triple checked this). I believe it resets to the SIM contact picture.
Click to expand...
Click to collapse
As far as I'm aware, SIM won't have the capacity to store contact pictures.
If you check within the contacts themselves they should show you all the images associated with that contact.
If you notice "additional" images try deleting them and see if that stops the images changing?
I manually deleted the images associated with each contact (looks like default HTC male/female head) quite some time ago. Anyhow, instead of changing the contact within gmail, I have decided to make the change on the phone itself. This is a PITA to do for all contacts, but will try.
The strange thing is that this only occurs with some contacts and not all.
The same contact pictures have reset once again. This time I noticed that the image it reset to is the same as the HTC HD2 male/female icon. And one other contact reset to the same really old (few years old) picture.
I am convinced they have to be coming from the SIM card.
I'm assuming you can't see the "old" images against the contact in the address book?
Have you checked your google contacts list (need to do this online) to make sure you don't have duplicate contacts which could be screwing up pics?
Hi guys, first post here but been around a bit on the forum
Basically whenever i connect my contacts to their facebook profile everything syncs up fine EXCEPT their profile pictures, i'm not sure what caused it but if the contact was added recently on facebook it just cant seem to load the picture for it .
Anyway I was just wondering if anyone had any advice on my problem or had suffered something similar.
Thanks in advance!
Make sure you are on a wi-fi network and allow time for the picture to be downloaded..If it doesn't appear, edit the contact and select the facebook picture..
Nevermind i solved the problem now it was to do with how i was connecting, i had to connect via 3G to access facebook and wifi to access twitter.
Hey but it works pretty well for me with Wi-Fi too....jus needs time to download the picture.....all you have to do as the prev post said.....iv personally tried and tested it
does not work for me...
Hello,
this has always worked for me but now all of a sudden the pictures are not loading. When I synch with facebook I see the pictures on everybody when I can select what contacts to synch. (I have all boxes checked) but after accepting no pictures are synched. Everything else is synched...
Hi guys, sorry to bring up an old post but I think it's the same issue I'm now having.
I was able to view all the FB profile pictures until recently. They're all set to FB profile picture but I get the person outline instead of their picture.
Even my own "Me" contact card won't show my profile picture, it's annoying that it did work but now it doesn't!
Any ideas? Status' are updating. I signed out then back into FB. I didn't have to connect via wifi before when it worked. When I go to Settings>Data services>Facebook, I'm logged in but the icon is grey, maybe it always but <i>thought</i> it used to be blue.
Um, not sure what else to mention. Thanks in advance!
Totally was having the same issue up until about 5 minutes ago, found the way to fix it! It has to do with your actual Facebook account and not the phone. You have to change your Facebook account to DISABLE the secure browsing (https). once you do that, relog into Facebook on your HTC Sense and reload the profile pictures!!
You my friend are a hero, that fixed it for me too! So now I have a bright colourful address book again, yay!
Aw thanks! I'm super happy to have all my pictures back! It was driving me crazy!
ajbousman said:
Totally was having the same issue up until about 5 minutes ago, found the way to fix it! It has to do with your actual Facebook account and not the phone. You have to change your Facebook account to DISABLE the secure browsing (https). once you do that, relog into Facebook on your HTC Sense and reload the profile pictures!!
Click to expand...
Click to collapse
After enabling secure browsing on FB, my phone didnt sync aswell. Took me ages to find out.
So, I'm still having the same problem. How exactly do I turn off the secure browsing on my browser?
I had the picture sync problem on ICS. I use HaxSync now. Works very well!
note
dcalderon95 said:
So, I'm still having the same problem. How exactly do I turn off the secure browsing on my browser?
Click to expand...
Click to collapse
You do not need turn off the secure browsing on your browser, you need open your FB account with your browser ( IE, Chrome, Mozila), then select the arrow at the top right (next HOME button), and choose from there Account settings. In newly opened window of FB choose Security. Now you can see on the first row your
secure browsing - edit it!
Pay attention: You need DISABLE it (uncheck) !!!!!!!!!!....if you want syncing FB contacts with HTC contacts
When I have a contact who has a Facebook account, the contact picture can be downloaded from there. This used to work on my HD2 for months, but about one month ago my HD2 stopped to download the contact pictures from Facebook. Even the ones which were already there have now dissapeared, so now I don't have any contact pictures from Facebook at all.
The folder Windows\FBContacts is now empty although the syncing is turned on (I also tried to turn it off and turn it on anew several times...).
Can somebody help me to solve this problem?
Musicus said:
When I have a contact who has a Facebook account, the contact picture can be downloaded from there. This used to work on my HD2 for months, but about one month ago my HD2 stopped to download the contact pictures from Facebook. Even the ones which were already there have now dissapeared, so now I don't have any contact pictures from Facebook at all.
The folder Windows\FBContacts is now empty although the syncing is turned on (I also tried to turn it off and turn it on anew several times...).
Can somebody help me to solve this problem?
Click to expand...
Click to collapse
From your computer change the security settings on your profile login to HTTP instead of HTTPS....
Account Settings-->Account Security-->HTTP
THANK YOU SO MUCH, IT WORKS!!!
I would never ever come to this solution on myself! I always thought that the problem was some wrong setting or any conflict on my HD2 and I would never look for the solution somewhere else.