Unlock issue - Atrix 4G General

Hi,
I have bought a used AT&T and bought a SIM unlock code from ebay from a seller with thousands of sells and 99.9% good rating.
The problem is that the code does not work. When I try to use it I just receive a message "Network Unlock Request Unsuccessful"?
Is there any solution for this or I have nothing to do and the device cannot be unlocked?
Thank you.

dimako83 said:
Hi,
I have bought a used AT&T and bought a SIM unlock code from ebay from a seller with thousands of sells and 99.9% good rating.
The problem is that the code does not work. When I try to use it I just receive a message "Network Unlock Request Unsuccessful"?
Is there any solution for this or I have nothing to do and the device cannot be unlocked?
Thank you.
Click to expand...
Click to collapse
Contact seller because
1) you miss typed imei
2) he miss typed it
3) he gave you wrong code
After 5 tries you are stuck and can not unlock
Sent from my MB860 using Tapatalk

I have checked that the IMEI which he based the unlock code on and it was correct. I am afraid that the guy which sold me the phone tried to unlock it too many times before selling the the phone. Is there any way to confirm it or override the lock and use the code successfully?
Thank you.

dimako83 said:
I have checked that the IMEI which he based the unlock code on and it was correct. I am afraid that the guy which sold me the phone tried to unlock it too many times before selling the the phone. Is there any way to confirm it or override the lock and use the code successfully?
Thank you.
Click to expand...
Click to collapse
Not sure. I thought it said something else if it is not unlockable
Sent from my MB860 using Tapatalk

_Dennis_ said:
After 5 tries you are stuck and can not unlock
Click to expand...
Click to collapse
Anyone actually had this happen? I've heard rumors of a hardlock, but I've never seen an actual case. If someone has, was there some kind of message that appeared to indicate the hardlock?

well I have the same issue. Bought the phone through ebay, and after 7 days finally came to Croatia and I was so happy cause it doesn't sell in Europe. Then I had to input sim network unlock code which I didn't have, thought it was sim unlock code so after trying couple of times I guess I locked it. I bought the cone over ebay again for 2.30$ (so cheap) from unlock_fusion seller and they sent it to me in 5minutes! Of course the code didn't work, they refunded the money and I was stuck!!!
Now I gave it to service guys and they said that they will do it for 200kn - cca 40$. Now I'm waiting for feedback and if they do make it I will tell you how they did it.
Hope it will be ok because otherwise I have a 300$ toy which does not work.

dimako83 said:
I have checked that the IMEI which he based the unlock code on and it was correct. I am afraid that the guy which sold me the phone tried to unlock it too many times before selling the the phone. Is there any way to confirm it or override the lock and use the code successfully?
Thank you.
Click to expand...
Click to collapse
i heard that if you leave the phone to sit on the "input sim unlock code" screen for a little while, it will reset back and you can put a code in.
i think i heard 30min. sucks but worth a try?

ringer13 said:
i heard that if you leave the phone to sit on the "input sim unlock code" screen for a little while, it will reset back and you can put a code in.
i think i heard 30min. sucks but worth a try?
Click to expand...
Click to collapse
I also heard that it can take up to 8h with that screen on, I left mine during all night but did no good, but the service guy told me that motorola phone counter counts only when the screen is active (there is light on).

xcguy said:
Anyone actually had this happen? I've heard rumors of a hardlock, but I've never seen an actual case. If someone has, was there some kind of message that appeared to indicate the hardlock?
Click to expand...
Click to collapse
service guy tells me that it seems to be hardlock, if it is there was no special message which from you could see it!

RESOLVED!
I fixed my Atrix SIM unlock issue!
Definitely no hard lock. The previous owner tried the unlock code at least 20 times, I tried it another 10. But after flashing the radio through a couple of versions, I was able to get it to finally accept that same code! Wahoo!
Here is the details:
http://forum.xda-developers.com/showthread.php?t=1356121

xcguy said:
I fixed my Atrix SIM unlock issue!
Definitely no hard lock. The previous owner tried the unlock code at least 20 times, I tried it another 10. But after flashing the radio through a couple of versions, I was able to get it to finally accept that same code! Wahoo!
Here is the details:
http://forum.xda-developers.com/showthread.php?t=1356121
Click to expand...
Click to collapse
I'm still waiting for the service guy to call me and tells if he made it. I forwarded your link to him so just maybe......

xcguy said:
I fixed my Atrix SIM unlock issue!
Definitely no hard lock. The previous owner tried the unlock code at least 20 times, I tried it another 10. But after flashing the radio through a couple of versions, I was able to get it to finally accept that same code! Wahoo!
Here is the details:
http://forum.xda-developers.com/showthread.php?t=1356121
Click to expand...
Click to collapse
It was the same problem and same solution..... Big THANKS to xcguy!

Related

[Q] Unlock won't work...

Hello everybody
I received an unlock code from T-mobile for my Vibrant, but it gives me an "unlock unsuccessful" message. I called T-mobile, and they essentially told me "it should work, sorry." I was wondering if the problem might have something to do with the fact that my phone is rooted...
And if that is an issue, can I use the nandroid method to unroot it? Odin doesn't seem to work for me; it always stops at "file analysis." I've heard that other people using Windows x64 have the same issue.
Look at the IMEI in the e-mail they sent you. Make sure they copied right. It will be on the top left 3rd line down.
Yeah, the IMEI is right. Also, I've heard that it's possible for these phones to be hardlocked... is there a chance that the seller accidentally hardlocked it before sending it to me?
I don't think so. T-Mobile would be the one doing the hard-locking.
Is there any other way for me to unlock the phone?
I was rooted when I requested the unlock code from tmo - it worked as expected
You didn't get your phone directly from tmo?
Sent from my SGH-T959 using XDA App
I have to wait a month until i can get mine unlocked.
I recent;y had another phone unlocked from them.
I didn't buy it from tmo, but I don't see why that would make a difference... they still gave me the unlock code based on the IMEI I gave them. They say they can't give me another unlock code, and I'm currently 7000 miles from the nearest T-mobile store (that was their "solution" - go to the store). Any idea whether it'd be worth it to try sinking $30 into one of the eBay unlockers?
I have the same problem with my vibrant. i purchased an unlock code from ebay with 100% success rate but when I entered the code: "network lock request unsuccessful"
I have the same problem with my vibrant. i purchased an unlock code from ebay with 100% success rate but when I entered the code it says "Network Lock Request Unsuccessful". Apparently the only way around this is to remove the Network Lock all together. Removing the network lock is done through unlocking software but unfortunately there is no software compatible with the Vibrant as of yet. Getting another code will not work either as your IMEI will give you the same code again. i just purchased an I-Smart SIM card, hopefully this will work. I will keep you posted
Don't buy from ebay EVER!!
Unlock codes are free from TMO
The sent me my unlock code 3 days after I bought it. It didn't work at first. I called TMO apparently my IMEI was truncated. they sent new unlock code and it worked perfectly.
Remember if you put your unlock code in to many times unsuccessfully, there is nothing TMO can do to get it unlock. It has to go back to Samsung
The reason I asked if you purchased the phone from someone else but TMO you might want to contact the seller and see if they can help you out.
they must have given you the wrong unlock code. Also, if you entered wrong unlock code 3 times, your phone will freeze and you would have to buy a unfreeze code online.
No wait unlock code
scrizz said:
I have to wait a month until i can get mine unlocked.
I recent;y had another phone unlocked from them.
Click to expand...
Click to collapse
I go mine unlocked on ebay. It coast me $29 but well worth it. Took the seller 3 days to get the code and it worked.
Also T-MOBILE does not hard lock these. they can become hard locked if you enter the unlock code unsuccessfully 3 to 5 times. If you got that message once... i would not try again with that code. I would just get it from Ebay... T-mobile does not have a good track record with unlock codes for the Vibrant or the Garminfone
toeshot said:
Don't buy from ebay EVER!!
Unlock codes are free from TMO
The sent me my unlock code 3 days after I bought it.
Click to expand...
Click to collapse
That is the reason I bought it from eBay. It took 15 seconds of my time, and the seller sent it within a few hours. By contrast, I have to figure out whom to email at Tmo, give them time to generate it, and then get it back to me. Certainly not worth my $30 to do more and wait 3 days.
cparekh said:
That is the reason I bought it from eBay. It took 15 seconds of my time, and the seller sent it within a few hours. By contrast, I have to figure out whom to email at Tmo, give them time to generate it, and then get it back to me. Certainly not worth my $30 to do more and wait 3 days.
Click to expand...
Click to collapse
How do you think the ebay sellers get their codes to sell you for 30 bucks?
cparekh...you're pretty dumb....lol
sent from my Samsung Vibrant using XDA app
Uhm...you can get one for free even if you don't have tmo? Who do I send this email to?

[Q] Unlock Motorola Flipout

I've got a Motorola Flipout locked to Orange UK. I tried everything to get it unlocked but without success. I tried several unlock code services but their codes all didn't work. Then I bought a X-SIM IV unlock sim-card which is placed between the sim-card and the phone. The phone then didn't ask for an unlock code but I could not register anymore into the network.
Is there any other solution to unlock the phone? Maybe there is a software solution like for the Samsung Galaxy S?
onstom said:
I've got a Motorola Flipout locked to Orange UK. I tried everything to get it unlocked but without success. I tried several unlock code services but their codes all didn't work. Then I bought a X-SIM IV unlock sim-card which is placed between the sim-card and the phone. The phone then didn't ask for an unlock code but I could not register anymore into the network.
Is there any other solution to unlock the phone? Maybe there is a software solution like for the Samsung Galaxy S?
Click to expand...
Click to collapse
I searched around some for you, and all I found was sites where you'd have to pay about $10 to get a code... not sure if there is any other way right now
I've tried two companies who've both given me the same unlock codes which don't work!! not good! Will report back if I find a solution.
onstom said:
I've got a Motorola Flipout locked to Orange UK. I tried everything to get it unlocked but without success. I tried several unlock code services but their codes all didn't work. Then I bought a X-SIM IV unlock sim-card which is placed between the sim-card and the phone. The phone then didn't ask for an unlock code but I could not register anymore into the network.
Is there any other solution to unlock the phone? Maybe there is a software solution like for the Samsung Galaxy S?
Click to expand...
Click to collapse
Glad you posted this, I'm thinking about getting the flipout from orange uk but I want to use my t mobile sim. What have orange said about an unlock code for it?
Orange wants you to be a customer for at least 3 month to get an unlock code from them (see help.orange.co.uk/orangeuk/support/personal/474187).
onstom said:
Orange wants you to be a customer for at least 3 month to get an unlock code from them (see help.orange.co.uk/orangeuk/support/personal/474187).
Click to expand...
Click to collapse
Wow. 3 months is a long wait. I might have to consider buying a sim free handset.
The unlock code companies on the internet usually get a new database on a regular basis (not sure how regular) to accommodate new handsets it could be worth emailing them to see when a working code may be available.
any luck on finding a service to unlock this phone yet
every site i find seems dodgy
Tiger33 said:
any luck on finding a service to unlock this phone yet
every site i find seems dodgy
Click to expand...
Click to collapse
Yeah, I don't think there's a really good, reputable site yet, just looked myself
theimpaler747 said:
Yeah, I don't think there's a really good, reputable site yet, just looked myself
Click to expand...
Click to collapse
yeah seems so :-(
very strange...
thought it would have been a siple remote unlock :-(
Tiger33 said:
yeah seems so :-(
very strange...
thought it would have been a siple remote unlock :-(
Click to expand...
Click to collapse
If I find something I'll certainly let everyone know!
theimpaler747 said:
If I find something I'll certainly let everyone know!
Click to expand...
Click to collapse
i need to get this unlocked just bought one from orange they gave me £30 discount as i am a payandgo customer already £149,99 with the topup all in.
Ive tried two methods
1) requesting codes (two of) from World-unlock.net
2) taking it to a shop in Coventry (UK)
Neither have worked
Still looking around
has anyone tried direct motorola codes?
Has anyone tried this one yet http://www.foneszone.co.uk/unlock_form/Motorola/Flipout.php
please if you have already tried then i wont bother.
Yes, foneszone.co.uk was the first I tried but the code they sent didn't work.
onstom said:
Yes, foneszone.co.uk was the first I tried but the code they sent didn't work.
Click to expand...
Click to collapse
Snap they just sent me a email saying that they couldnt even find the code so getting a refund. orange are useless they wanted me to wait three months before i can unlock even thogh i have been a loyail customer for many years and the sales person was a stuborn .anker. oh well the search goes on for a working unlock.
Just seen this on ebay gonna give it a try got nothing to loose £2.99
MOD EDIT: Ebay Links
UPDATE this could be the unlocking code we have been looking for still waiting for code but it looks promising and it is a new item on ebay for the flipout they know there is a demand for this phone to be unlocked its cheap enough i will report back as to if it works as soon as i recieve the unlock code.
jutley said:
Just seen this on ebay gonna give it a try got nothing to loose £2.99
MOD EDIT: Ebay Links
UPDATE this could be the unlocking code we have been looking for still waiting for code but it looks promising and it is a new item on ebay for the flipout they know there is a demand for this phone to be unlocked its cheap enough i will report back as to if it works as soon as i receive the unlock code.
Click to expand...
Click to collapse
Hi there,
.. wondering if the ebay link ( unlock solution) you followed worked for your Flipout?
I actually got an ismart sim and carefully filed the chip down to slip into the sim slot but still too big to fit inthere
Can you kindly PM me the ebay link as I cannot follow it from your posting.
Many thanks
firsy sorry mods for posting ebay link should of known better and second it doesnt work motorola dont have the updated codes yet they will let me know when they do and i will let people know here so at the moment there is no way to unlock still.
spotted this unlock solution on the bay Item number: 230552565930

UK Network unlocking

Hi all
Just bought a second hand Xperia Play locked on Orange and want to unlock it to get it on Tesco Mobile.
The cheapest I've found so far is £27! Is there anything any better than that anyone's come across?
Take it into an orange shop, they will unlock it for you for lyk 10 - 15 quid
Sent from my R800i using Tapatalk
Really? Won't I need to have bought it from them, and have had it for a reasonable amount of time?
A bit offtopic here: If the carrier unlocks your phone, will you be able to enter fastboot mode ? Or does it still count as "SIM locked" ?
Regards,
iCEQB
SE_iCEQB said:
A bit offtopic here: If the carrier unlocks your phone, will you be able to enter fastboot mode ? Or does it still count as "SIM locked" ?
Regards,
iCEQB
Click to expand...
Click to collapse
still counts as locked.
SE_iCEQB said:
A bit offtopic here: If the carrier unlocks your phone, will you be able to enter fastboot mode ? Or does it still count as "SIM locked" ?
Regards,
iCEQB
Click to expand...
Click to collapse
Although some carried locked devices are still able to connect in fastboot mode, so its worth checking
Sent from my R800i using Tapatalk
No dice - I tried calling Orange but they wouldn't unlock it as it hasn't been in service for 3 months.
They also told me to try a local phone unlocking shop! I tried two - they were both £35-40, and said it would take a couple of weeks to turn around. One of them also said the unlocking database/tool hadn't been released yet.
Anyone come across a better UK alternative?
mobile_cellution on Ebay is the one to beat at £27.99...
chrisgeller said:
No dice - I tried calling Orange but they wouldn't unlock it as it hasn't been in service for 3 months.
They also told me to try a local phone unlocking shop! I tried two - they were both £35-40, and said it would take a couple of weeks to turn around. One of them also said the unlocking database/tool hadn't been released yet.
Anyone come across a better UK alternative?
mobile_cellution on Ebay is the one to beat at £27.99...
Click to expand...
Click to collapse
I'm also from the UK and trying to get mine unlocked, not much luck so far though
Main reason I always phones handset only. I move house often so I don't want to sign on a contract when I won't necessary get a signal. And after my problems with three I just learned to say no.
Yep same problem here. Probably going to use these guys http://www.somobile.co.uk/sony+ericsson/xperia+play/ but it's so damn expensive
Hi all
Just to let you know I used cellunlocker.net (a US site) with Paypal - it cost about £24. Their communication isn't great - you need to give them your Serial no, not just the IMEI, and the code and instructions they gave me were a bit garbled, but it worked out and my phone is unlocked! Good luck!
chrisgeller said:
Hi all
Just to let you know I used cellunlocker.net (a US site) with Paypal - it cost about £24. Their communication isn't great - you need to give them your Serial no, not just the IMEI, and the code and instructions they gave me were a bit garbled, but it worked out and my phone is unlocked! Good luck!
Click to expand...
Click to collapse
How long did it take? and when I enter my imei it says "not found"

[Q] Problems unlocking Bell Galaxy S2. Please help!

I'm wondering if anyone knows the number of digits the unlock code for the GS2 should be.....I received a code from cellunlocker.net and due to poor instructions and myself being uncontrollably impatient to use the phone on telus put in only part of the code..or so i beleive.
They sent the code in this format NETWORK:=48684XXX;PROVIDER:=69599XXX;SUBNET:=85256XXX;DEFREEZE:=05193XXX.
I've used 2 attempts and REALLY want to know its right before i enter it again, so i'm wondering how many of these 4 sets of numbers do I enter?
Sorry for the double post but I wanted to make sure it wasn't overlooked.
how much do they charge?
cloneman1 said:
how much do they charge?
Click to expand...
Click to collapse
$39.99. cheaper than the $75 bell wants to charge so I dove in.
unlock
Which code are you putting in, also did you get from cellunlock.net or was it cellunlocker.net
gthompson75 said:
Which code are you putting in, also did you get from cellunlock.net or was it cellunlocker.net
Click to expand...
Click to collapse
Oh, it was cellunlocker.net.
I tried putting the first 8 and the second 8 seperately once each...
I'm too afraid to try putting all 4 sets of numbers in now until I know for sure since I only have 1 attempt left. ; ; Stressin' me out lol
what code are you putting in, provider, network or what. It is a 8 digit code,
gthompson75 said:
what code are you putting in, provider, network or what. It is a 8 digit code,
Click to expand...
Click to collapse
I've tried entering NETWORK:=48684XXX THEN PROVIDER:=69599XXX
Both seperately, making my 2 attempts. I havent tried subnet or unfreeze.
I'm thinking i might have to enter network, provider and subnet together? Or should I include unfreeze as well?
I got mine from them to, tariable customer service i called to cancel the order and the their amazing phone dropped my call 3 times, and theirs still charging me for the code, bull****.
Anyways you want the network unlock buy its self, I hate to say if you did not tape you trying to put it in you have just wasted 40 dollars!
Ok... this is my admission of temporary retardation.
I mistook my sim-lock for the network lock key. fml lol
I've figured this out, the network code worked, thanks for the help guys.
Mshoss said:
I got mine from them to, tariable customer service i called to cancel the order and the their amazing phone dropped my call 3 times, and theirs still charging me for the code, bull****.
Anyways you want the network unlock buy its self, I hate to say if you did not tape you trying to put it in you have just wasted 40 dollars!
Click to expand...
Click to collapse
I have to admit that everything about that website makes it look like its a very elaborate scam eg: The 800 number goes to an obviously computer generated female voice, rings 5-6 times and disconnects. (this was during business hours) + Many seemingly fake testimonials and my code took 3 hours longer than the longest average time but it turned out ok.
I seem to have a problem here.
So I entered my IMEI (yes I triple checked, it is the correct one). Selected Samsung manufacturer, then I selected Galaxy SII model and then selected Bell network.
I received the similar email as you, Yajirobe, and I turned the phone off, inserted my Rogers SIM card and then obviously turned on the phone.
I inserted the NETWORK 8 digits values and it still says that what I entered is unsuccessful.
Yajirobe, may I ask what you mean by "I mistook my sim-lock for the network lock key"?
You guys actually paid to unlock your phone???
Honestly, I have tried cellunlocker.net many times, and it worked flawlessly each time. One thing I dont get is I always got a SIM unlock code, threw it in there and bam wham thank you ma'am.
What are you guys facing exactly. I used the service b4 on 3 mt4g and on sgs vibrant. Just got a Virgin brand sgs2. Please advise.
robbiev80 said:
You guys actually paid to unlock your phone???
Click to expand...
Click to collapse
Some people don't want to root n flash to void their warranty.
OP, I am glad it worked for you, I was gonna offer to give you the money back if it failed lol...cus I recommended u to use it.
Anyways cellunlocker.net does look like a scam site but they do work. They are posting its business on howardforums.com (good mobile website) and haven't got any troubles yet so I know they are reliable.
Also I would like to know what you mean by " "I mistook my sim-lock for the network lock key"?" too, lol I didn't quite get that either.
aalna said:
One thing I dont get is I always got a SIM unlock code, threw it in there and bam wham thank you ma'am.
Click to expand...
Click to collapse
So you're saying you've never get the same format as Yajirobe and I did? (NETWORK:=48684XXX THEN PROVIDER:=69599XXX, etc)?
Slim514 said:
So you're saying you've never get the same format as Yajirobe and I did? (NETWORK:=48684XXX THEN PROVIDER:=69599XXX, etc)?
Click to expand...
Click to collapse
I think it is something new they are doing, I never get soo many numbers either before.
not sure if you need to be a member to see this link but here it is:
http://www.howardforums.com/showthr...laxy-S-II-i9100-to-any-GSM-network?p=14480679
Slim514 said:
Yajirobe, may I ask what you mean by "I mistook my sim-lock for the network lock key"?
Click to expand...
Click to collapse
I had my telus sim card set with a pin, but the sim lock screen looked different on the galaxy than on my milestone. Pin locks are set up by the user only and are off by default, which makes it even more silly that I didnt catch on for so long. lol
Way to tell the difference for sure is if there is an unlock button and a dismiss or skip option as the sim lock cannot be skipped.
I'm still unsuccessful to unlock my phone! I emailed and sent videos to cellunlocker.net and they keep giving me alternative insctructions to unlock and none work. I may expect a reimbursement soon.
In the mean time, I just rooted my Android and installed that Galaxy S2 SIM Unlock. It says that it would not find the unlock code!
I don't know what else to do!
Slim514 said:
I'm still unsuccessful to unlock my phone! I emailed and sent videos to cellunlocker.net and they keep giving me alternative insctructions to unlock and none work. I may expect a reimbursement soon.
In the mean time, I just rooted my Android and installed that Galaxy S2 SIM Unlock. It says that it would not find the unlock code!
I don't know what else to do!
Click to expand...
Click to collapse
Try Galaxy_S unlock instead. You'll cry in fear after step 2, but those tears will turn into tears of joy shortly after
Ok I will try this but I need clear step by step procedure. I will find one but if you know, please post is here.

T-Mobile (USA) Carrier Lock

I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that *some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
Mikesmith2738 said:
I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that “some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
Click to expand...
Click to collapse
*Bump*
How do you know it's still locked?
Do you have an account with T-Mobile? Contact their Twitter at TMobile help they are usually way more helpful then calling or chatting thru their website and I've personally unlocked dozens of phones like that, paid off or not.
Outbreak444 said:
How do you know it's still locked?
Click to expand...
Click to collapse
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
Mikesmith2738 said:
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
Click to expand...
Click to collapse
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
VICosPhi said:
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
Click to expand...
Click to collapse
Again, their support said they entered it in the system to unlock and it's not working so I don't know what to do next. It's a weird position to be in.
It's my understanding that they used to unlock with an app, but that now it's built into the firmware? In any case, can't get it to work and they have literally said there's nothing else they can do which is really strange.
Mikesmith2738 said:
Again, their support said they entered it in the system to unlock and it's not working.so I don't know what to do next. It's a weird position to be in.
Click to expand...
Click to collapse
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
Sent from my SM-G975F using Tapatalk
VICosPhi said:
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
Click to expand...
Click to collapse
It's directly from T-Mobile, and I gave them a screen shot of the IMEI which they confirmed over and over.
If they can't unlock it, can a third party?
No one knows?
Mikesmith2738 said:
No one knows?
Click to expand...
Click to collapse
Try with a non T-mobile SIM and if it is still locked, take it to the T-mobile store and have them call customer service to unlock. This way the store representative can let them know it is in fact locked.
Sent from my SM-G975F using Tapatalk
Mikesmith2738 said:
No one knows?
Click to expand...
Click to collapse
Bump
Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
Do we know if we can use a code to unlock the phone with different firmware? Are we stuck using T-Mobile's unlock protocol/app?
HtcOnekid said:
Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
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That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
Mikesmith2738 said:
That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
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Click to collapse
I traded in the S10+ to the LG g8 just to make sure is the phone since the LG still has the unlock app I'll test and see
Edit: asked TMobile via Twitter for the unlock and when through the app , pressed permanent unlock and walla
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it. I tried 3rd party unlockers and they said they couldn't unlock it. (all attempts with codes failed)
It was a real cluster-f.
I just buy my phones from ebay now. No carrier junk or branding and none of this nonsense either. Paypal is great if a seller tries to jerk you around. Fortunately I haven't had any problems.
djlee0314 said:
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
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Yeah their training is clearly a little behind, but I went through their escalations team and everything and they literally said the had "exhausted all efforts" and added that "some phones can't be unlocked". How crazy is that?
So my current question is... are there still third party unlocks possible?
cpufrost said:
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it.
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Mines similar, a promo free phone with no obligation.

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