need help returning phone to customer care - Nexus S General

Hello
I need to return my nexus s to Samsung care since speaker is not working ..its rooted and I have miui rom currently
Plz tell me what all things I should before giving
Thank you

ancilary said:
Hello
I need to return my nexus s to Samsung care since speaker is not working ..its rooted and I have miui rom currently
Plz tell me what all things I should before giving
Thank you
Click to expand...
Click to collapse
Nope, you're pretty screwed. When unlocking the bootloader, the phone tells you that your warranty is now void.

The nexus S has a oem bootloader unlock. In other words, samsung will not hold the fact that bootloader is unlocked against you. You do need to get rid of miui and get back to stock. There is a thread showing how to do this and provides the files you need. I'll see if I can find it for you.
Sent from my Nexus S 4G

khartaras said:
Nope, you're pretty screwed. When unlocking the bootloader, the phone tells you that your warranty is now void.
Click to expand...
Click to collapse
dude shut up if u dont know what your talking about ..
go back to stock,stock recovery isnt even neccessary to be honest i know alot of people in the customer care for samsung and google they dont even check they issue command via bootloader, lastly you go into fastboot mode and issue command fastboot oem lock

mak213 said:
dude shut up if u dont know what your talking about ..
go back to stock,stock recovery isnt even neccessary to be honest i know alot of people in the customer care for samsung and google they dont even check they issue command via bootloader, lastly you go into fastboot mode and issue command fastboot oem lock
Click to expand...
Click to collapse
I said that because I was screwed over by Samsung.

I just use cwm to flash the latest ota rom then locked the bootloader and reboot.
no issues from samsung regarding voided warranty. Perhaps you had sent it in with the bootloader unlocked?

Just use rom managers stock 2.3.3 and flash it... then lock bootloader by the instructions provided a post up
Just a heads up... same thing happened to a guy and he sent it in.for a speaker that wasn't working ... he waited over a month to get his phone back rather then them sending him a new one or refurbished
Sent from my Nexus S using xda premium

khartaras said:
Nope, you're pretty screwed. When unlocking the bootloader, the phone tells you that your warranty is now void.
Click to expand...
Click to collapse
lol. are you trolling?
just flash the original system images found in the development forum, i think they are a sticky
good luck! make sure the bootloader says locked, and there is no super user app and no custom recovery!!!

I used Stock Odin image that will restore everything rom, recovery...ect then just lock bootloader. Funny thing is i sent mine back all stock and bootloader locked few months ago and got back with bootloader unlocked.
Sent from my Google Nexus S using xda premium

demo23019 said:
I used Stock Odin image that will restore everything rom, recovery...ect then just lock bootloader. Funny thing is i sent mine back all stock and bootloader locked few months ago and got back with bootloader unlocked.
Sent from my Google Nexus S using xda premium
Click to expand...
Click to collapse
LMAO it was probably cyanogen himself, they did hire him you know

Related

Who Has an Unlocked Bootloader?

Hey guys,
With All this Warranty talk, the people who unlocked your bootloader. Do you regret it? Was the warranty worth sacrificing for custom roms? I want to unlock it but at the same time I keep getting these paranoid thoughts that I'm gonna need the warranty later on. WTF. Any help?
You can install custom roms without unlock bootloader. I have evil nxsense rom installed in my N1 without unlock my bootloader.
Sent from my HTC Nexus One using XDA App
HTC honors the warranty even with the bootloader unlocked; I can't say that I've needed to make a claim myself, but that's the consensus from majority of members on this board. So, my advice is just go for it.
I had the same doubts as you, but you won't regret it
habs25 said:
HTC honors the warranty even with the bootloader unlocked; I can't say that I've needed to make a claim myself, but that's the consensus from majority of members on this board. So, my advice is just go for it.
I had the same doubts as you, but you won't regret it
Click to expand...
Click to collapse
Agree with this. Although I've never had to make a claim either.
I unlocked mine as soon as I pulled it from the box back in January 2010. I have had no regrets about it at all. I have never needed warranty service, though I wouldn't hesitate to call HTC for a hardware related issue. If something went horribly wrong with a ROM flash or a radio upgrade, that would be my own fault and I would look into buying a new phone. But I wouldn't try to BS HTC to make them pay for my screw-up.
habs25 said:
HTC honors the warranty even with the bootloader unlocked; I can't say that I've needed to make a claim myself, but that's the consensus from majority of members on this board. So, my advice is just go for it.
I had the same doubts as you, but you won't regret it
Click to expand...
Click to collapse
I have made two claims with my unlocked bootloader. Each has been hassle free and quick. Oh, and cost me nothing.
First, a few months ago for dust under the screen, repaired and sent back in 4 days.
Second, which was last week for power button issues. They received, repaired, and shipped back in one day. I got it back the next.
HTC is quietly brilliant.
thanks guys! i may actually unlock the baseband than.
is unlocking the baseband more beneficial than just doing a root without unlocking?
btw, so you guys think its better to safer to send it in and get it repaired if you have a unlocked baseband than the riskier "swap" (when they send u a new one and you send your old one in) method?
Wisefire said:
I have made two claims with my unlocked bootloader. Each has been hassle free and quick. Oh, and cost me nothing.
First, a few months ago for dust under the screen, repaired and sent back in 4 days.
Second, which was last week for power button issues. They received, repaired, and shipped back in one day. I got it back the next.
HTC is quietly brilliant.
Click to expand...
Click to collapse
hey, did they send it back to you with a locked bootloader?
First time they relocked it.
Second time, they left it unlocked.
ROOT is fine
bambamboom said:
thanks guys! i may actually unlock the baseband than.
is unlocking the baseband more beneficial than just doing a root without unlocking?
btw, so you guys think its better to safer to send it in and get it repaired if you have a unlocked baseband than the riskier "swap" (when they send u a new one and you send your old one in) method?
Click to expand...
Click to collapse
I don't see any point in unlocking boot loader while you can root the phone and do whatever you want. the only thing you can't directly do is to flash a partition usion bootloader commands but you still can do it if you use "flash_img" command in ClockworkMod Recovery (on the adb shell). I install different roms and I am on CM7 now.
I unlocked mine without wanting to. I flashed modaco rom and it just unlocked my boot loader. but there is supposed to be a way of locking it again. it's somewhere on xda...
Sent from my Nexus One using XDA App
Yeah, I like posters that don't know what they post.
1) No ROM can unlock the bootloader. User has to do it and the system has to ask for permission.
2) Once unlocked, it can't be locked, only by HTC.
To the OP: I've unlocked my bootloader long before "non-unlocking" way has been found. Never cared for it since, didn't need the warranty, and it's going to expire soon anyway.
Yes mine unlocked, and I have no reason to regret it, as my phone is a freak that can be locked again.
Worth doing in my opinion, and even if I couldn't lock it again, I still wouldn't regret it.
bohlool said:
I don't see any point in unlocking boot loader while you can root the phone and do whatever you want. the only thing you can't directly do is to flash a partition usion bootloader commands but you still can do it if you use "flash_img" command in ClockworkMod Recovery (on the adb shell).
Click to expand...
Click to collapse
Mine is locked, but there are 2 goods reasons to unlock the bootloader:
1. Once the bootloader is unlocked, you always have a rooted phone. The next ota won't relock it.
2. You have more options to fix a potentially bricked phone.
I'm thinking about doing it for these reasons, plus it seems like HTC still honour the warranty.
Sent from my Nexus One using XDA App
I unlocked my bootloader because the warranty was gone anyway. Put the nexus into the washing mashine . Somehow it survived (Bluetooth, radio and camera gone). It actually was pretty tough. after about 10minutes in the mashine (60°C) the screen was still having fun inside the mashine.
andynx1 said:
Mine is locked, but there are 2 goods reasons to unlock the bootloader:
1. Once the bootloader is unlocked, you always have a rooted phone. The next ota won't relock it.
2. You have more options to fix a potentially bricked phone.
I'm thinking about doing it for these reasons, plus it seems like HTC still honour the warranty.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
1. Well, if you wanna update ota, you don't have reason to root your phone in the first place.
2. what more options exactly you have? simple, do not mess with HBOOT and Recovery partitions, and ur safe.
My opinion, use oneclickroot and don't risk it, cause HTC support behave deferentially now!
bohlool said:
1. Well, if you wanna update ota, you don't have reason to root your phone in the first place.
2. what more options exactly you have? simple, do not mess with HBOOT and Recovery partitions, and ur safe.
My opinion, use oneclickroot and don't risk it, cause HTC support behave deferentially now!
Click to expand...
Click to collapse
Obviously you have no idea what you are talking about.
Read my previous post, HTC has the best customer support & service I have ever received.
Wisefire said:
Obviously you have no idea what you are talking about.
Read my previous post, HTC has the best customer support & service I have ever received.
Click to expand...
Click to collapse
No comment!

Bootloader Unlock->relock for warranty=win :)

Just got my play back frow warranty service. It had a borken or flex cable to the to screen so i could not see anything. Ofc i had a rom installed. So i went back to stock and took a relock bootloader ftf. Then i sent it away and woop got it back fixed So unlocking bootloader is fine if you relock it and then send it to warranty for hardware fixing. I'm not sure that this will work for all but they had also flashed the real original firmware before they sent it to me.
Have you guys been this lucky or is it common that they ignore bootloader history status when they fix hardware problems ?
haverdaden said:
Just got my play back frow warranty service. It had a borken or flex cable to the to screen so i could not see anything. Ofc i had a rom installed. So i went back to stock and took a relock bootloader ftf. Then i sent it away and woop got it back fixed So unlocking bootloader is fine if you relock it and then send it to warranty for hardware fixing. I'm not sure that this will work for all but they had also flashed the real original firmware before they sent it to me.
Have you guys been this lucky or is it common that they ignore bootloader history status when they fix hardware problems ?
Click to expand...
Click to collapse
If you go stock than you'll get it fixed.
I have just sent my Xplay for the same issues and have relocked my bootloader, I did not include the receipt of the phone or the charger however. I will let you know if my phone gets fixed.
can you pls give the link of thread or dowload link for R800i relock bootloader ftf...Thanks:fingers-crossed:
GRDriftKing said:
can you pls give the link of thread or dowload link for R800i relock bootloader ftf...Thanks:fingers-crossed:
Click to expand...
Click to collapse
EDIT: Link was broken
OK, it seems the lik is now dead, I will upload it here myself....
As promised, I thought I would update you on my phone that I had recently sent to Sony Repair Centre. The phone had a relocked bootloader, no receipt, no charger and it has STILL been repaired!
albanezi said:
As promised, I thought I would update you on my phone that I had recently sent to Sony Repair Centre. The phone had a relocked bootloader, no receipt, no charger and it has STILL been repaired!
Click to expand...
Click to collapse
ORLY
Of course, if you relock it then they cant know.
Sent from my R800i using xda app-developers app
I had the same flex problem so I sent it to sony with a relocked bootloader.
Just arrived today, fixed, working like new and I unlocked the bootloader again.
I must say the repair service was pretty fast.
repair after re-lock
sfex3best said:
I had the same flex problem so I sent it to sony with a relocked bootloader.
Just arrived today, fixed, working like new and I unlocked the bootloader again.
I must say the repair service was pretty fast.
Click to expand...
Click to collapse
My r800i's touch screen packed up after flashing it was ok for a while then it died, i tried other roms and kernels but no luck, probably incompatible software im not sure.
Anyway i flashed a stock rom but forgot to re-lock the bootloader then sent my phone to vodafone for repair, 2 weeks later i got it back with a letter stating that they could not repair it due to some tampering to the software.
I have since re-locked my bootloader with the link from this thread and then repaired my phone via seus,
I still have no response form my touchscreen though.:crying:
I have now sent my phone to sony for repair directly and I am just keeping my fingers crossed that vodafone did not contact sony about my fault when i previously sent it to them.
I will post the results in this thread
Why are you bumping old thread?
Sent from my R800i using xda app-developers app
Sorry, first time posting on these forums, I was just trying to dig further in to the relock repair situation, as obviously im worring about my phone, this is the only thread I found on the subject
benf84 said:
Sorry, first time posting on these forums, I was just trying to dig further in to the relock repair situation, as obviously im worring about my phone, this is the only thread I found on the subject
Click to expand...
Click to collapse
Dont worry. He would have moaned at you for creating a new thread for this. You just can't win with some people
Good luck with the repair btw
thanks m8, i thought that was a bit of harsh welcome to the forums
Not to mention this thread's not even all that old
Jordanooo said:
Dont worry. He would have moaned at you for creating a new thread for this. You just can't win with some people
Good luck with the repair btw
Click to expand...
Click to collapse
Not? Just asked thought, not hated.
Sent from my R800i using xda app-developers app
repair after re-lock
just got the phone back it took a week:
they repaired it:laugh:
switch cover adhesive replaced
and flex replaced
my phone looks like new there were scuffs to the casing and marks around the touchpads which are now gone?
im pretty sure its a new phone and they have just replaced the imei sticker
all good though thanks again for the re-lock link, now ive got to decide what rom to flash, i was using g2jellybean before, any suggestions?
is cm10 fully functioning on play yet?
after your have relocked the bootloader how can go back to stock.... isnt it by using the pc companion repair button?
andiemerchcomia said:
after your have relocked the bootloader how can go back to stock.... isnt it by using the pc companion repair button?
Click to expand...
Click to collapse
it was either the update or repair button in pc companion

Unlocked bootloader logo removed in JB

I WILL NOT BE HELD RESPONSIBLE FOR ANY DAMAGE TO YOUR PHONE CAUSED BY THE INFORMATION POSTED HERE. THIS IS NOT A TUTORIAL.
First of all , i know there is a thread about removing the Unlocked bootloader logo. This thread is started just to present some information based on my personal experience.
I owe a Motorola Razr I with unlocked bootloader :laugh:.......
A couple of weeks ago i decided to come back to ICS from the JB fastboot i was using(orange UK). Instead of using fastboot files made by mattlgroff I decided to fully flash the original ICS firmware for my phone using RSDlite. After the firmware was flashed i pushed the signed logo to the device.Of course the phone didn't finish booting and got stuck in bootloop. My phone became then a brick with a black screen and green led and i had to use the files from here to unbrick my phone. Big thanks to U1138 for finding the solution for unbricking.
When my phone phone finally booted i was so excited i didn't realize the ugly Bootloader unlocked logo is gone. I realized that yesterday while restarting the device and thought it's good to share it with everyone else and maybe will find a way for everyone to get rid of the ugly message on the boot screen.
free2live said:
I WILL NOT BE HELD RESPONSIBLE FOR ANY DAMAGE TO YOUR PHONE CAUSED BY THE INFORMATION POSTED HERE. THIS IS NOT A TUTORIAL.
First of all , i know there is a thread about removing the Unlocked bootloader logo. This thread is started just to present some information based on my personal experience.
I owe a Motorola Razr I with unlocked bootloader :laugh:.......
A couple of weeks ago i decided to come back to ICS from the JB fastboot i was using(orange UK). Instead of using fastboot files made by mattlgroff I decided to fully flash the original ICS firmware for my phone using RSDlite. After the firmware was flashed i pushed the signed logo to the device.Of course the phone didn't finish booting and got stuck in bootloop. My phone became then a brick with a black screen and green led and i had to use the files from here to unbrick my phone. Big thanks to U1138 for finding the solution for unbricking.
When my phone phone finally booted i was so excited i didn't realize the ugly Bootloader unlocked logo is gone. I realized that yesterday while restarting the device and thought it's good to share it with everyone else and maybe will find a way for everyone to get rid of the ugly message on the boot screen.
Click to expand...
Click to collapse
Is it still working after several reboots?
free2live said:
... [/COLOR][/SIZE]
Click to expand...
Click to collapse
So you suggest going back to ICS, bricking your device, unbricking it and flashing JB again in order to get rid of the bootloader logo?
Orbbman said:
So you suggest going back to ICS, bricking your device, unbricking it and flashing JB again in order to get rid of the bootloader logo?
Click to expand...
Click to collapse
I'm not suggesting anything. Only if you know what you are doing you can try it and even then take extra caution. It might be just a particular case.
Sent from my XT890 using xda premium
Thorstenk said:
Is it still working after several reboots?
Click to expand...
Click to collapse
Yes mate. I have like this for more than 1 week and i do reboot my device quite often due to poor network signal at my work.
Sent from my XT890 using xda premium
here's a short video to proof the unlocked bootloader message is gone
I am not a hundred perent sure of that, but I think this worked on your device because you unlocked your bootloader while on ICS then, upgraded to JB using matt's fastboot.
For someone who upgraded to JB using the OTA and only then unlocked their bootloader, this won't work because the motoboot file version is already the highest (homemade fastboot does not flash motoboot, that's why you were able to flash after a downgrade)
JackyJack said:
I am not a hundred perent sure of that, but I think this worked on your device because you unlocked your bootloader while on ICS then, upgraded to JB using matt's fastboot.
For someone who upgraded to JB using the OTA and only then unlocked their bootloader, this won't work because the motoboot file version is already the highest (homemade fastboot does not flash motoboot, that's why you were able to flash after a downgrade)
Click to expand...
Click to collapse
It maybe be possible. I did unlock bootloader while on ICS
Sent from my XT890 using xda premium
Anyone can confirm that intentionally bricking the phone by downgrading to ICS and reviving it deletes the unlocked sign?
Don't work with me
my logo returned to normal after restoring Pi-llama rom through cwm.
Could you be a bit more precise?
What do you mean with normal, no unlocked bootloader message left?
And what do you mean with restored?
Thanks!
densets said:
my logo returned to normal after restoring Pi-llama rom through cwm.
Click to expand...
Click to collapse
Thorstenk said:
Could you be a bit more precise?
What do you mean with normal, no unlocked bootloader message left?
And what do you mean with restored?
Thanks!
Click to expand...
Click to collapse
i unlocked my bootloader on ics telcel then went to 320002e.u. and did an update to 40002e.u.and my sing of unlocked bootloader disappear. but i hate is reading the warning message of unlocked bootloader in jelly bean how can i eraseed that.
http://forum.xda-developers.com/showthread.php?t=2226504
Yes, its for unlocking the bootloaders for the Snapdragon Motorolas (Atrix HD, RAZR HD and RAZR M) but after unlocking their bootloaders the same message appears (the same that we have), @tucstwo has provided a file to remove the unlocked message for these phones, I don't know if that zip could be compatible with the RAZR i, but giving the fact that the zip file removes the unlocked message for these phones ALREADY RUNNING JELLY BEAN, maybe someone can give a try and see what happens...
Link of the zip file is on the 2nd post.
don't work...
LOL try some king of custom upgrade we known that we have some chance of brick our phone and we get this risk like a bet with more chance to win, but intencionally brick the phone that cost here in brazil more than $500 we have to be a great crazy.
Does this also work on ICS?
AGISCI said:
Does this also work on ICS?
Click to expand...
Click to collapse
I can't tell you if it works or no. This is what happened to me not a tutorial.
Sent from Razr I using a bat ^o^
matheusgallo said:
Don't work with me
Click to expand...
Click to collapse
Did anybody try this method?
http://androidforums.com/motorola-razr-i/700911-bootloader-unlocked-under-jb.html
piskr said:
Did anybody try this method?
http://androidforums.com/motorola-razr-i/700911-bootloader-unlocked-under-jb.html
Click to expand...
Click to collapse
Yes! It dont work. Do not even try!

Relocking the Bootloader

Hey guys!
I just bought a Nexus 4 a couple days ago... you can imagine my desire to unlock the bootloader and root my phone, I think...
I do have one concern, though. My last phone was HTC One X. I unlocked it, of course, but relocking the bootloader kinda got me in trouble. When bootloader showed up on the screen it stated "RELOCKED" thus my warranty was void. I would like to know if such thing could happen with my Nexus4 device, since I wouldn't want to loose my 2-year warranty in case I decide to sell it somewhere along the way.
Cheers!
littlegreen
littlegreen said:
Hey guys!
I just bought a Nexus 4 a couple days ago... you can imagine my desire to unlock the bootloader and root my phone, I think...
I do have one concern, though. My last phone was HTC One X. I unlocked it, of course, but relocking the bootloader kinda got me in trouble. When bootloader showed up on the screen it stated "RELOCKED" thus my warranty was void. I would like to know if such thing could happen with my Nexus4 device, since I wouldn't want to loose my 2-year warranty in case I decide to sell it somewhere along the way.
Cheers!
littlegreen
Click to expand...
Click to collapse
people said no(they said that if u do oem lock it would just lock normally) with nexus 4, i cant test because i cant flash new bootloader(my phone dont allow new bootloader since i flashed the one for lg og).
Edit, talked with my friend, and yea if u do oem relock it get back to factory normal, any1 will see what u did there(unless u have installed root or custom boot/recovery).
opssemnik said:
people said no(they said that if u do oem lock it would just lock normally) with nexus 4, i cant test because i cant flash new bootloader(my phone dont allow new bootloader since i flashed the one for lg og).
Edit, talked with my friend, and yea if u do oem relock it get back to factory normal, any1 will see what u did there(unless u have installed root or custom boot/recovery).
Click to expand...
Click to collapse
Thanks!!! Now I can just unlock and root calmly.
Cheers!

[Q][HELP] Error in Nexus 4 with KitKat KRT16S !

Ok, My Nexus 4 NOT LOCK BOOTLOADER after update for Kitkat, and no lock in any Stock and Customs ROMS !
just stays on: "LOCK-STATE: unlocked"
The commando line fastboot oem lock not work :crying:
help me I'm desperate
Help pls ... how to lock my device ? .-.
Well first of all, why would you like to re-lock your bootloader?
mumaster20 said:
Well first of all, why would you like to re-lock your bootloader?
Click to expand...
Click to collapse
my friend said that the OTA updates require locked bootloader, then I would like to lock it again ...
and how this under warranty, also wanted to make everything from factory
Your friend is wrong. You don't need locked bootloader to get OTA.
To get OTA update, you need stock rom and stock recovery, locked or unlocked doesn't matter.
You can also flash the factory stock image without wiping your data (see link in my signature).
If you have root you can use this app to lock and unlock your bootloader: https://play.google.com/store/apps/details?id=net.segv11.bootunlocker
eksasol said:
Your friend is wrong. You don't need locked bootloader to get OTA.
To get OTA update, you need stock rom and stock recovery, locked or unlocked doesn't matter.
You can also flash the factory stock image without wiping your data (see link in my signature).
If you have root you can use this app to lock and unlock your bootloader: https://play.google.com/store/apps/details?id=net.segv11.bootunlocker
Click to expand...
Click to collapse
Yes, i understand .... so, my bootloader not lock with the app BootUnlocker, or command line, i tested all methods and nothing :crying:
AndreyVilella said:
Yes, i understand .... so, my bootloader not lock with the app BootUnlocker, or command line, i tested all methods and nothing :crying:
Click to expand...
Click to collapse
I guess something is up with your phone physical memory, but it doesn't matter, it really should not affect your warrenty (but the custom rom and recoveries will). Makes zero different to OTA updates either.
eksasol said:
I guess something is up with your phone physical memory, but it doesn't matter, it really should not affect your warrenty (but the custom rom and recoveries will). Makes zero different to OTA updates either.
Click to expand...
Click to collapse
Ok, thanks, then I can rest easy while the warranty? I just be with a recovery image and also manufactures and without Root?
AndreyVilella said:
Ok, thanks, then I can rest easy while the warranty? I just be with a recovery image and also manufactures and without Root?
Click to expand...
Click to collapse
Honestly, I don't think they care if you have root either, but that's base on other user feedbacks. It seems LG warrenty is picky about other things and not very good from the feedbacks from what I read actually, but I haven't had first hand experience. But people have sent in rooted devices for repair.
I think just have factory image and stock recovery and stock kernel.
Solution !
eksasol said:
Honestly, I don't think they care if you have root either, but that's base on other user feedbacks. It seems LG warrenty is picky about other things and not very good from the feedbacks from what I read actually, but I haven't had first hand experience. But people have sent in rooted devices for repair.
I think just have factory image and stock recovery and stock kernel.
Click to expand...
Click to collapse
Ok, Thanks ! I will continue in Stock image with bootloader Unlocked ...

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