I keep getting a notification that a system update is available but after it downloads and tries to install, I get the error "the update is invalid and has been canceled"
Did this six times with the same result. What's going on?
SamXp said:
I keep getting a notification that a system update is available but after it downloads and tries to install, I get the error "the update is invalid and has been canceled"
Did this six times with the same result. What's going on?
Click to expand...
Click to collapse
Assuming you are not rooted or modded, the only thing I did (and always do) is remove my transflash card before I do an update. If you DO mod or have root, maybe it's something else.
So my recommendation for now is to remove your msd card, that is if you even have one plugged in and then download and apply the update. If you don't have one in there, no suggestions here right now. I am stock, have never rooted or modded my system and my OTA was perfection. It downloaded and updated without a hitch.
GL, let me know how it goes.
not rooted but I did have an SD card inserted. Removed it and the OTA was successful! Thanks!!
SamXp said:
not rooted but I did have an SD card inserted. Removed it and the OTA was successful! Thanks!!
Click to expand...
Click to collapse
Good to hear! Now you know.
Enjoy your Iconia.
Realllllly interested to know why the sd card is causing the update to fail, that's strange.
if you download the patch fix from Acer support site, it also fix the "the update is invalid and has been canceled" error. That is how I solved the problem. It is good to know that the SD card is the main cause as I also inserted my SD card.
What about Acer informing about those "how to do" basic things.
Neoprimal said:
Assuming you are not rooted or modded, the only thing I did (and always do) is remove my transflash card before I do an update. If you DO mod or have root, maybe it's something else.
So my recommendation for now is to remove your msd card, that is if you even have one plugged in and then download and apply the update. If you don't have one in there, no suggestions here right now. I am stock, have never rooted or modded my system and my OTA was perfection. It downloaded and updated without a hitch.
GL, let me know how it goes.
Click to expand...
Click to collapse
We have 3 Acer 500's ( NOT Rooted) in our family, two of them got the updates without any problems.......one even had an external sd card in it.
However, the third unit has NO sd-card and is NOT able to complete the update.
I hate to perform a factory (hard) re-set on it, as this unit has many apps installed.
Any new suggestions would be grately appreciated.
SamXp said:
not rooted but I did have an SD card inserted. Removed it and the OTA was successful! Thanks!!
Click to expand...
Click to collapse
I have got all my ota updates and installed with my msd card always in the device. Strange
Sorry, not relevant.............
kekinash said:
Sorry, not relevant.............
Click to expand...
Click to collapse
Was my post # 42 irrelevant? Often the replies are interesting, but do not answer the specific question(s). This happens on all forums I have ever seen.
jostarr said:
Was my post # 42 irrelevant? Often the replies are interesting, but do not answer the specific question(s). This happens on all forums I have ever seen.
Click to expand...
Click to collapse
Not your post, it was what I wrote.... Just didn't drank my morning coffee and I wrote something not relevant to help you. Sorry for the confusion
Perhaps the 3.2 OTA update is getting corrupted during the download. It seems to be a zip file of some 357 MB.
Does anyone know in which folder the zip file is stored, and the name of the file?
I'm thinking I could try to delete the file and download it again. Then try to install it
My goal is to avoid a Factory (hard) reset.
For those posting that they're not rooted, it may be helpful to also note if it ever was rooted previously. I unrooted, or thought I did, and was getting hung at the Bee logo with an "!". I had to re-root, unintall anything related to root, including reflashing the stock rom, reversing everything that USB Mount All had done, re-enable the phone checking services and uninstall the battery saving app afterwards, THEN I was able to successfully update. Turns out I really didn't have a need for root access.
I had the same error message and tried twice before it finally went through the third time. I was rooted, but with the stock ROM. I also had an SD card in and removed it for my second try. I did not remove root for any of my attempts. On my third try, I left the SD card in and it updated. Wish we could get some consistency so we could try and determine the cause(s).
jostarr said:
We have 3 Acer 500's ( NOT Rooted) in our family, two of them got the updates without any problems.......one even had an external sd card in it.
However, the third unit has NO sd-card and is NOT able to complete the update.
I hate to perform a factory (hard) re-set on it, as this unit has many apps installed.
Any new suggestions would be grately appreciated.
Click to expand...
Click to collapse
2 stupid and 1 not so stupid question(s), but I have to get it out of the way.
Do you have it plugged in? The tablet may not update if the battery is too low.
The other silly question - how much space is it reporting as free? I don't know if this issue still persists for some, but I remember reading a while back where people's tablets were mysteriously 'filled up'. Since you have lots of apps anyway, could you check to make sure you have enough space free?
Finally, are you setting the tablet and wifi to never turn off? I always make sure my wifi is set to always on (which it usually is set to anyway) and also that my screen timer is set to 30m or Never so it doesn't turn off. Just in case it matters. 30m for small updates, Never for large ones.
The file is supposed to download again if it doesn't work - does it not? I have no idea where it goes. A dev may be able to help you there. If you need it to re-download, I think you can just perform a manual check and it should ask you if you want to get it. (I think).
Since some people have reported that the update works WITH the sd card in there - perhaps you can try some reverse psych. and pop in a msd, see if that works.
Let me know how it goes or if you got it to work.
Interesting questions and comments. The answer to all 3 is Yes, Yes, Yes.
Thanks.
This is why I love coming to THIS forum. So many more ideas that help identify and solve the issue. Most of the other forums I looked at said "factory reset, hard reset, factory reset, hard reset..." I come here, and I see "unseat the MSD card, set wifi to always on, set screen blackout to 30 mins, etc." And VOILA! Success!
Mine is a US-based unrooted A500, 16 gig MicroSD card, and lots of apps. I was dreading the thought of doing a hard reset, as I didn't want to lose all the apps (and the info stored therein), and have to spend the better part of a day restoring everything (had to do it before; this is my second A500, as the first was stolen at the Ostiense train station in Rome). So here are the ideas I took from the above posts to get the update to work:
1 - In "Settings" set Wi-Fi Turn Off to "Never" or "Never if plugged in."
2 - Also in "Settings" set Screen Turn Off to "30 minutes."
3 - Power off your tablet, and remove the Micro SD card (if you have one installed).
4 - Power on your tablet, go back into "Settings," and go into the About Tablet section on the bottom left.
5 - Tap "System Update." If the update was downloaded previously, it's likely you'll go straight to the Ready to Install pop-up. If this is the case, run the update, and let it fail.
6 - Once the update fails, go back into the About Tablet section as above and tap "System Update" again. This time, you should get the Download Update pop-up.
7 - Let everything download, and then run the installer when it pops up.
8 - Cross your fingers and toes, and pray to whatever deity you worship that the install is successful. It worked for me at this stage.
Might be something with the wifi or screen blackout settings that causes the download to corrupt. Might be something with the MicroSD card. Whatever it is, give this process a try, and try 2 or 3 times if the first one doesn't go through (as the system may still be trying to use the old corrupted download).
Best of luck to those who still have this issue!
Edited to add: BTW, once everything is working again, don't forget to back into "Settings" and set Screen Turn Off and Wi-Fi Turn Off back to where they were before to save battery life. Forgot to mention that. Oops!
Neoprimal said:
2 stupid and 1 not so stupid question(s), but I have to get it out of the way.
Do you have it plugged in? The tablet may not update if the battery is too low.
The other silly question - how much space is it reporting as free? I don't know if this issue still persists for some, but I remember reading a while back where people's tablets were mysteriously 'filled up'. Since you have lots of apps anyway, could you check to make sure you have enough space free?
Finally, are you setting the tablet and wifi to never turn off? I always make sure my wifi is set to always on (which it usually is set to anyway) and also that my screen timer is set to 30m or Never so it doesn't turn off. Just in case it matters. 30m for small updates, Never for large ones.
The file is supposed to download again if it doesn't work - does it not? I have no idea where it goes. A dev may be able to help you there. If you need it to re-download, I think you can just perform a manual check and it should ask you if you want to get it. (I think).
Since some people have reported that the update works WITH the sd card in there - perhaps you can try some reverse psych. and pop in a msd, see if that works.
Let me know how it goes or if you got it to work.
Click to expand...
Click to collapse
Tried downloading the 3.2 upgrade again, and made it a point to have the Acer full charged, connected to the charger, and in close proximity to the wireless router. The download was successful, and the file unzipped ok and the installation proceeded smoothly as expected.
Many thanks to all those who made suggestions.
jostarr said:
Tried downloading the 3.2 upgrade again, and made it a point to have the Acer full charged, connected to the charger, and in close proximity to the wireless router. The download was successful, and the file unzipped ok and the installation proceeded smoothly as expected.
Many thanks to all those who made suggestions.
Click to expand...
Click to collapse
Nice! Enjoy
Related
Hi I am a newbie I did everything the instructions told me to do but when I put the sd card in my a7 it said bad can't open file what did I do wrong I wiped the a7 I clean the cache I cant figure out what I did wrong I even formatted my micro sd card please help me
SD card had to be formatted as Fat32 not NTFS...
Regards
how do i format it like that
opening update package
i tired it again and it says can't open/sdcard/update.zip(bad)
Geekylj said:
i tired it again and it says can't open/sdcard/update.zip(bad)
Click to expand...
Click to collapse
Update. with a cap U name of file. It will not work.
Geekylj said:
i tired it again and it says can't open/sdcard/update.zip(bad)
Click to expand...
Click to collapse
Also, downloads for Dexter's mods have historically been buggy for many users. The file you download (through 1.3) should be around 100MB. The exact size varies between versions. If the above suggestions don't work for you, try downloading the file again.
If you still have issues with the downloaded file, other users have found download success by using a browser download plugin called flashgot. It only works with Firefox and Thunderbird though.
http://flashgot.net/
I had an issue with the download with similar results to yours. My download was only about 63K whem it should of been a little over 100MB.
I had to start down loading the 1.2 update, that would start to download the whole 1.2 file. I'd cancel the download then download 1.3. For some reason after that it downloaded the complete 1.3 update file and I was able do the update.
So, check your downloaded file size and see if that's you issue. Also make sure you rename it Update with a capitol "U".
how long does the download take? i followed the instructions and my screen went to a picture of an android? and a box and stayed that way.
mattduck said:
how long does the download take? i followed the instructions and my screen went to a picture of an android? and a box and stayed that way.
Click to expand...
Click to collapse
Did you boot into recovery (1. by turning off the unit, then power it on by holding the power button for a second, release, and then hold again until the recovery menu pops up), or did you use the settings menu to run the Update file (2. Open Settings > About device > System updates > Update device)?
If you did option 1, the soft keys on the side of the tablet allow you to navigate from the image you reference (android robot & box):
Search Key = Up
Back Key = Down
Home Key = Menu
Menu Key = Select
When you see the robot, press the Home key to take you to the update menu. Navigate the menu to clear your cache. After the cache wipe is complete, select the option to install Update.zip. Give it about 10min to run through the update, and it should reboot. If it reboots into an Elocity Logo loop, long press the power key until it shuts down. Your next boot should take you into a properly functioning tablet. Depending on the version of the OS you currently have installed, the update may retain your current apps and settings.
I haven't tried option 2 in a while, but it should do everything for you automatically - but it will probably factory reset the tablet and you'll lose any previously installed apps.
thanks. Did not know this when i posted found out byaccident when wipinfg off fingerprints. Wish they sent directions with the A7.
mattduck said:
thanks. Did not know this when i posted found out byaccident when wipinfg off fingerprints. Wish they sent directions with the A7.
Click to expand...
Click to collapse
NP. Did exactly the same thing back in December.
if you have not solved your issue I believe I had simular problem. the file when you download is already a .zip file. So when you rename it just rename it "Update"
Another newbie here with a question.
My new A7 is due to be delivered tomorrow.
From what I have gathered so far from this board is that the Dexter Mod allows you to get apps from google marketplace, correct?
I am not sure which version of firmware will come on the A7 but I am going to assume that it will not be the latest one released in February.
My question is should I do the firmware update first, and then download and install the Dexter Mod?
Thanks in advance.
rharrad said:
Another newbie here with a question.
My new A7 is due to be delivered tomorrow.
From what I have gathered so far from this board is that the Dexter Mod allows you to get apps from google marketplace, correct?
I am not sure which version of firmware will come on the A7 but I am going to assume that it will not be the latest one released in February.
My question is should I do the firmware update first, and then download and install the Dexter Mod?
Thanks in advance.
Click to expand...
Click to collapse
Dexter's mods have all been based on firmware updates from Elocity. He has kindly added market functionality and fixed a few bugs. I don't see any value in updating with Elocity's firmware prior to installing Dexter's latest.
As the other poster said there is no need for the elocity 7 update but if I were youI would keep it handy. I had a problem with the mod and had to reset the device with the old firmware. Also it seems a weird problem with android reading the file as when reading in astro the upddate.zip looked like update.zip.zip. w
Wierd.
So you just write update i dont even capitalize it.
Also want to add as newbie to andrid as well and it makes a huge difference in performance too. Think it is fast now when you put the mod it seemed to increase overall performance for me which I did not expect.
Good luck
Rob
robbbzilla said:
As the other poster said there is no need for the elocity 7 update but if I were youI would keep it handy. I had a problem with the mod and had to reset the device with the old firmware. Also it seems a weird problem with android reading the file as when reading in astro the upddate.zip looked like update.zip.zip. w
Wierd.
So you just write update i dont even capitalize it.
Also want to add as newbie to andrid as well and it makes a huge difference in performance too. Think it is fast now when you put the mod it seemed to increase overall performance for me which I did not expect.
Good luck
Rob
Click to expand...
Click to collapse
That is not an android problem. That is what happens when windows explorer is set to hide known file extensions and people dont think when remaming things.
Please do not insult people because we lack knowledge which is why we are here to figure out what is going on. I had no idea windows explorer was set to hide file extensions. I never set it that way nor was i ever told before now. Now that I know i can do something but I was thinking, maybe i do not know what i am doing but you could offer help without making me feel like an idiot.
Rob
robbbzilla said:
Please do not insult people because we lack knowledge which is why we are here to figure out what is going on. I had no idea windows explorer was set to hide file extensions. I never set it that way nor was i ever told before now. Now that I know i can do something but I was thinking, maybe i do not know what i am doing but you could offer help without making me feel like an idiot.
Rob
Click to expand...
Click to collapse
So it is not OK for me to point out an obvious mistake (seriously, this one is like calling grass purple). BUT it is perfectly fine for you to assume that it is a "problem with android" and disseminate misinformation like its your job.
Yup, I am obviously in the wrong.
It is obvious to you. I made a mistake and never said I was an expert and pointed that out in my response by saying I was a newbie too and this was what happened to me and my best guess was what I said. I never said I knew it was an andriod glitch but because I had no other idea until someone like you with more knowledge chimmed in.
All I am saying is you could have corrected me as a newbie with a sense of friendship and not superiority. I was sharing my experience to help someone else. That is all I want to do. I am no expert and am learning as I go.
I have seen others in linux forums when i started with that with the tone. Maybe it seems like thecolor of grass to you but is not so obvious to others. If I sounded like I was telling people mis information then I apologize. That was not my intention.
It is up to you how you treat others and if it feels like the right thing then that is your right. Just understand that some of us are not out to show we are smarter than anyone else and are just trying to help even when we make wrong assumptions.
Thanks for correcting me and setting the record straight.
Rob
rename teh update - update- DONOT PUT THE ZIP PART.
i had the same problem. i noticed the elocity update did not use the zip in the update name.
- It has already been confirmed several times, the 2 files are EXACTLY the same (OTA and the 91.14mb file from samsung)
- Performing the update this way did not destroy any of my data, texts, applications, contacts, etc. Everything was exactly the same, except for the new version of Android. You must have a stock phone or the update most likely will not work.
Click to expand...
Click to collapse
"Force OTA"
UPDATE:: IF you cannot for whatever reason load the file to your SD Card, gmail yourself the link (below) and download it using Dolphin HD browser. I just confirmed it works on my phone, however, it does not work with the stock browser. Check the market for Dolphin HD, it's free. Client mode is set to desktop, which is under settings once in Dolphin HD. I was able to download the update.zip to the phone rather quickly over 4G Other browsers may work, I prefer that one though. Doesn't hurt to try. The stock one will not save the file, though will navigate to it.
As I first posted yesterday, there are [now 3] ways of downloading and installing the new EB13 Froyo release. If you have a Windows PC, there is a new utility that Samsung has released to flash the phone via PC. I personally couldn't get it to run on my Win 7 x64 laptop due to the enlarged font I run on my high-res laptop screen. Additionally, the 200MB file will wipe your phone completely clean. If you have a "trouble free" factory install of the current 2.1.1, the update method contained here is your best bet. Trouble free meaning that only bugs of the software are present. If you have issues above and beyond that of all other eclair users, you may want to completely wipe your phone.
The easiest and fastest method is to visit Samsung's Sprint Epic download page here http://www.samsung.com/us/support/downloads/SPH-D700ZKASPR and click the "Software" link (Manuals is the default landing page) and download the 91.14MB File labeled as for MAC OS. You will notice the much larger windows download (200MB) which is not needed, and may not work.
After you download the zip file, copy it over to your SD Card in your phone by either hooking it up and mounting it as you would normally do to copy files to your phone, or as I did, place the Micro SD card into an adapter and insert it into your computer. Copy the .zip file you downloaded onto the SD card; do not place it into any directory.
With your phone powered off, insert the SD Card back into the phone and replace the battery cover. Now, while holding both volume up and volume down rocker buttons (yes, you can push both at the same time), hold the camera button down as well and then press and hold the power on key. You will hold all 4 buttons on the phone until it boots into the flash menu.
Use the volume down button to scroll to..
"Apply SDcard: Update.Zip"
Push the Home key on the bottom of the phone and the update will commence.
Once it's complete, the phone may reboot into the menu again, at which time you select "Reboot" and hit the home key again.
The phone may reboot a few more times after it's first boot, and it may take a few minutes to fully get up and running. If it acts strange for a few minutes, this is normal.
Performing the update this way did not destroy any of my data, texts, applications, contacts, etc. Everything was exactly the same, except for the new version of Android. You must have a stock phone or the update most likely will not work. No ROMS, etc may be installed for the update to work. Before doing the update, go through your applications and uninstall anything you don't want / use.
You may also wait for the OTA update, but it will take a while to download, use up your battery, and you have to wait longer. It has already been confirmed several times, the 2 files are EXACTLY the same (OTA and the 91.14mb file from samsung) DO NOT waste time using a link to another file, there is no point and only risk in obtaining the file from somewhere else.
Before I began, I copied things off of my SD card that I wanted and performed a format on it. If you have apps installed on the SD Card, and you choose to do this, you may need to reinstall them. Once the update was complete, I copied the directories and files back to the SD Card.
(STICKY worthy!) No other post has this info immediately at hand.
Bump. I am seeing new posts answered by this.......
i don't know
http://forum.xda-developers.com/showthread.php?t=963652
It's already been done...
Eh, it's not as concise, and also not borrowed. This is the easy, "don't do anything but update my OS" method. NOTHING is needed except the ability to load the Update.zip to the SD Card.
NoSoMo said:
Eh, it's not as concise, and also not borrowed. This is the easy, "don't do anything but update my OS" method. NOTHING is needed except the ability to load the Update.zip to the SD Card.
Click to expand...
Click to collapse
Personally, I think Whosdaman's version is much more concise. Perhaps you meant yours is more convoluted or wordy? But hey, potato, tomato, right?
NoSoMo said:
Eh, it's not as concise, and also not borrowed. This is the easy, "don't do anything but update my OS" method. NOTHING is needed except the ability to load the Update.zip to the SD Card.
Click to expand...
Click to collapse
Do you know what the word concise means? And what does borrowed mean? Cause you do know I am the one who wrote the article for BriefMobile.com
And thank you to the post above me
Whosdaman said:
Do you know what the word concise means? And what does borrowed mean? Cause you do know I am the one who wrote the article for BriefMobile.com
And thank you to the post above me
Click to expand...
Click to collapse
You're welcome. And I'm guessing he was referring to how you linked to Briefmobile and outside files?
NoSoMo said:
Perhaps you should read the steps and not just do a character count? Personally I wouldn't subject the information on my phone to a that of a file that someone put on a download site.
- Get update file
- Place on SD Card
- Boot phone in flash mode and begin
Odin not required
Absolutely, sure it's full of other info, but it's info that's been asked numerous times.
Click to expand...
Click to collapse
Fair enough about not wanting to DL something that you can't verify the source... On a positive note, those three steps are exceptionally concise!
Does this work on DK28 Froyo? Probably not, eh?
I am on all stock and have clockwork installed. I tried to do the update like you said here, but it aborts the install and says no error message. I downloaded from the link you provided. It says E:Error in /sdcard/update.zip
Firmware version-2.1-update1
Build Number-SPH-D700 ECLAIR.DI18
So is there something I am doing wrong?
mynewepic10 said:
I am on all stock and have clockwork installed. I tried to do the update like you said here, but it aborts the install and says no error message. I downloaded from the link you provided. It says E:Error in /sdcard/update.zip
Firmware version-2.1-update1
Build Number-SPH-D700 ECLAIR.DI18
So is there something I am doing wrong?
Click to expand...
Click to collapse
This has been answered in one of those posts with several hundred replies (if I had the answer on-hand, I would post it). I kept the Epic stock to avoid any issues, so my update was rather simple. A few people have already had to reload their phones a couple of times before everything worked out.
nonzenze said:
Does this work on DK28 Froyo? Probably not, eh?
Click to expand...
Click to collapse
DK28 wasn't official. The latest official release is DI18 - 2.1.1. This updates STOCK 2.1.1 ONLY.
I didn't care to fool with the phone originally due to not knowing the exact release date of froyo. It has been way over due, but I honestly didn't have any reason to mod. Froyo has enhanced the phone, but honestly doesn't provide anything new that would change the way I already use the device. GPS is faster to acquire in google maps, but in GPS Test, it was always fairly instant. It's also reports more accurate, reports being key, it wasn't ever off but by 20 feet anyway, which is about all you can expect on 3D accuracy.
I used the .exe file from Samsung website to flash my phone and works like a champ.
Now some minor quirks with Froyo but will address them in different threads.
Thanks for the help!!
Dakrk
Updated the post, you can download the file directly to the phone. Send yourself the link via gmail....and read the first post of this thread.....
This update worked flawlessly didn't lose any of my settings or anything, Thank you so much!
D623 said:
This update worked flawlessly didn't lose any of my settings or anything, Thank you so much!
Click to expand...
Click to collapse
Glad to hear it
Doesn't work on DK28
Thank you for the clear instructions
I appreciated all the details in your instructions.
I downloaded to a blank xtra SD as you did and it all went very smoothly the first time.
Data, everything is retained.
Thank YOU.
up it goes
Thank you,i got bored waiting for ota.
Sent from Maxwell's shoe.
Everyone mod is working i geuss except for mines i don't know what am doing wrong.
i tried to mod mine with the dexter mod 1.41 and mines wont work,
1st- i download the file didn't unzip it then i sent it to the SD card and rename it "update.zip".
2nd- i did the factory wipe/reset then i select to wipe all data
3rd- i select update.zip but i notice an message saying( E. can't read from SD card, or something like that). i dont know if that is apart of the mod or what.
4th- when it is finish then i select reboot option and when it is done rebooting i get nothing new. can you help me out are do you know something that i might be doing wrong. i also did do the 1.42 patch aswell didn't work. are is there any other newer way to do it are what. Even if you can write step by step on how to do it properly.
PLEASE HELP ME OUT.
Did your a7 have a sdcard problem before the attempt ?
And even tho it sed it can't read sdcard, did it proceed to install anyway ?
yes it did go ahead with the installation, but it is during the installation process where i saw something about can't read error, i jus got it yesterday then i did the new update from elocity website. then i tried al,ost all of dexter's mod
these are the exat message i got was (E:can't open/usb/update.zip)
(E:Can't mount USB:update.zip)
then underneath that it say (Finding update package)
then it say (Wait for 5 second)
(Installation time out)
(installation aborted)
(Formatting MISC)
these are all the thing it say during installation
Does your a7 read, mount and unmount the sdcard stock?
What is the path to the update.zip?
Sorry for all the questions, I'm just trying to get on the same page
Sent from my Mynized EVo 4G
I'm having just about the same problem. Will be interested to hear any helpful suggestions. At this point, the only thing that is working is to do the factory reset and use the basic version again. I keep getting a message that "update.zip" (although I named it "Update.zip") is a bad file. I also did not get "apply sdcard:update.zip" as a menu option, only "apply:update.zip", which when clicked did read the sd card, then gave the bad file message.
update
Lemme clarify first then update. I bought the A7 in February and loaded the most current Dexter mod at that time. It's been running beautifully until this week. Over a period of days, the A7 started acting up until it was no longer usable at all. First, the BlueTooth cut out, then the WiFi, then it just got stuck and was repeatedly lighting up the Elocity logo, but never fully booting up.
Elocity support said to do the Factory reset, which I did and it was back to baseline again. Trying to install the latest version of Dexter is where my problem started. (end of history)
So, now the update for this evening: I tried every version of Dexter's mods and got the "bad" file message each time, even after downloading them again to be sure I wasn't using a corrupted copy. However, my A7 will wipe, then update with Elocity Firmware 2.0134 and read it just fine on the exact same SD card when renamed "Update.zip".
So, now I have a very frustrated boy with autism who can't do his Google Voice search anymore and the Android Marketplace doesn't let me download the apps I already bought for him. We're back to where we were when it arrived out of the box in February, but unable to restore what we had.
I have to think there's a conflict between Dexter's Mods and the new firmware, even after one wipes everything. I even tweeted Dexter (and I don't *do* Twitter!) to see if he could respond for help and am waiting for a response.
Can someone please help? Thanks!!
Sounds like your having issues with the files you download, I have gotten in the habit of not renaming the update file to just that until its on the usb card. Seen to many messages like yours if I saved one update over a prior with the same name. Try download 1.41 and 1.42 leave their names the way they are and save them to folder on your computer. Copy them bother to sd-card leaving names the same still. once both are there rename 1.41 to Update. Remove card from pc put in tablet. Use the recovery system method (press then hold power button method) do wipe, clear cache, the use update option. If this is successful which it should be delete the 1.41 file on card that you renamed to Update, this can be done on tablet or computer. Once that file is gone rename the 1.42 to Update and once again flash from recovery system.
Hope that solves your issue
Make it a habit to not save an update over top of another, though it seems like it would keep you from having to rename but for me it always seemed to corrupt the file.
thanks! I'll give that a try. I notice you said "PC", but I have a Mac ... could that be part of the issue ... downloading to Mac, then moving the file to SD or USB? (could be a stupid question, but if I don't ask, that makes me even more ignorant)
cwolfpack3 said:
thanks! I'll give that a try. I notice you said "PC", but I have a Mac ... could that be part of the issue ... downloading to Mac, then moving the file to SD or USB? (could be a stupid question, but if I don't ask, that makes me even more ignorant)
Click to expand...
Click to collapse
Do you end up with a folder or a zip file? Safari has a bad habit of extracting zips when it downloads them. Search my posts, there is a long ranting one that covers issues with both PC and Mac.
they're zipped ... I use Firefox 4.0, when the option comes up at download, I always click "save", not "open". Thanks, though.
well, problem solved. I ran Bestial's gapps patch over top of the new eLocity firmware and i have full functionality again. very happy mom here! now to reload all those apps for my boy! =D
Wow, I'm glad you found a solution...I have been following the thread and was getting worried.
I had the same problem after downloading the newest elocity update and then trying dexter's mod. I found out my problem is that I renamed the file "update.zip". If you just rename the file to" update" then it loaded fine. Not totally sure why this worked and maybe it was just my case, but maybe it will help some of you out!
bft305 said:
I had the same problem after downloading the newest elocity update and then trying dexter's mod. I found out my problem is that I renamed the file "update.zip". If you just rename the file to" update" then it loaded fine. Not totally sure why this worked and maybe it was just my case, but maybe it will help some of you out!
Click to expand...
Click to collapse
No. Your problem was that you were using a windows machine and your file extensions were hidden (I am psychic, but don't worry, I won't tell anyone your pin number). She is using a Mac, no hidden file extensions.
How do you get to the gapps patch? I'm really having trouble getting any updates on my a7. seems like its not taking anything off the sdcard. i brought a new card and I'm still having the same issue.
sbradby said:
How do you get to the gapps patch? I'm really having trouble getting any updates on my a7. seems like its not taking anything off the sdcard. i brought a new card and I'm still having the same issue.
Click to expand...
Click to collapse
bestialbub's patch for google apps (to use the market) can be found at http://forum.xda-developers.com/showthread.php?t=1019846 with the instructions
It's still working very well for us ... several weeks later.
Good luck!
Hi - I'd really appreciate some help with trying to boot my A500.
I have spent hours over the last week trying to boot my A500, and am literally going mad, so thanks in advance for your time reading this - and all the incredibly useful posts that have got me this far.
About 2 weeks ago - my A500 froze on a webpage, and the screen was unresponsive.
I tried turning the unit off and back on again, and it just hung on the acer screen.
I did A LOT of reading around - and tried the following
- Paperclip in the reset hole
- trying to USB the tab to my PC. Windows doesn'tt recognize it. I have installed the Acer USB software.
- Volume up with power on and the toggle switch
- Volume down with power on
- emailing acer tech support, twice without a response other than the auto "You will receive a response within 24 hours"
When I do the volume down and power on - I get the Android icon with the exclamation mark, then the tab boots and I get to a screen asking for a password.
I have tried my google password without success. I have never set up a password to lock the tablet.
I have then downloaded what seems like a hundred ROM's copied to 3 different micro SD's with a variety of different formatting. Saving the files as update, update.zip, and their original file name, and unzipping them on the root of the micro sd card.
When I try the volume down and power - I still get the exclamation mark - and eventually directed to the password page again. I see the icon to show there is an SD card in the device at the bottom right of the screen.
I have also tried plugging in my wireless USB keyboard - doing the volume down power thing while pressing home on the keyboard.
I get the following options:
reboot system now
apply update from external storage
wipe data/ factory reset
wipe cache partition
I have tried them all. Reboot system takes me back the password prompt.
When I apply update from external storage - I get the following message:
E:unknown volume from path [/sdcard]
E:error opening /sdcard: No such file or directory
E: unknown volume for path [/sdcard]
It seems to me that the a500 isn't picking up the update.zip or recognizing the micro SD card.
Does anyone have a link to a stock ROM that they know to work (I have downloaded many - but get the above scenario every time)
Any advice on the password?
Any advice on flashing the ROM - why isn't the A500 picking up the micro SD card - when I know it has read these cards in the past?
I bought the device from a company called valuetech ltd through Amazon UK, who gave me a 3 month guarantee, which has recently expired. I have the box etc.
I haven't rooted the A500 at any point, and haven't installed anything other than the stock updates.
This is driving me demented, and I would genuinely appreciate any help. Thanks for your time reading this.
Dave
Well, seems a pickle you have yourself in.
Have you tried this?
http://forum.xda-developers.com/showthread.php?t=1307539
You may have to download the Android SDK first, and then the google driver pack to get ADB working.
You might be able to get an ADB connection working. Maybe not. When your pc asks for drivers, let it search your system. It should tag the Android Debug Interface. You may have to manually select the driver, and ignore the warning.
Or it may not. But it's a good place to start.
It's extremely difficult to "hard brick" an Iconia tablet. Honestly, I have never seen it happen as long as there is life to it. It's just a matter of finding the correct method.
purrty much
Moscow Desire said:
Well, seems a pickle you have yourself in.
Have you tried this?
http://forum.xda-developers.com/showthread.php?t=1307539
You may have to download the Android SDK first, and then the google driver pack to get ADB working.
You might be able to get an ADB connection working. Maybe not. When your pc asks for drivers, let it search your system. It should tag the Android Debug Interface. You may have to manually select the driver, and ignore the warning.
Or it may not. But it's a good place to start.
It's extremely difficult to "hard brick" an Iconia tablet. Honestly, I have never seen it happen as long as there is life to it. It's just a matter of finding the correct method.
Click to expand...
Click to collapse
He's definitely right... moscow is always right the acer basically cannot be bricked, unless you smash the thing or something. Look over my posts as well as the one moscow posted, I had a "brick" scare not too long ago and I had to figure that out. Should be able to guide you in the right direction.
I recently purchased a Nook Color (used) at a flea market. I could not check it out prior to purchase because the battery was dead. (Shame on me) The seller did not bother to tell me (Shame on him) that he had "rooted" (I think that is what it is called) the Nook and installed Google apps on it.
When I first power up the Nook, I get a screen that says "Cyanogenmod". The next screen simply says "Android" in small letters in the upper left hand corner. The next screen says "Google" and has two spinning, interlocking gears. Finally, a screen appears with the Android "person" in the middle, with a number of apps that the owner previously downloaded.
I have tried doing the 8 interrupted boots, but that does not seem to be working. All of this talk about ADB and Android sdk is wayyyy above my expertise level. Can someone provide me with an easy to follow/understand step by step guide to restore my Nook Color to stock? I've also tried following the video on theunlockr.com and the forums on xda.developers.com, but some of the hyperlinks to the necessary software appear to no longer be functioning.
Hi Tim you can restore. The easiest way is going to be to create a bootable ClockWork Mod Recovery (CWR) SD card and then flash whatever ROM it is you want the Nook to be (stock, CM7, CM9).
Here are a couple of threads to look at with links to files you may want:
http://forum.xda-developers.com/showthread.php?t=1599646
http://forum.xda-developers.com/showthread.php?t=1576833
Basically you need a uSD card, a CWR image and the zip file for the ROM you want to restore to. Burn the CWR image to the uSD card using win32diskimager and then place the zip file for the ROM you want to use on the card (not in any folder and don't unzip it).
Power down, place the card in the Nook and power up. Then choose wipe data/factory reset, wipe cache partition and go to advanced and wipe the dalvik cache. This will ensure everything is cleared out to flash the new ROM. Next choose install zip from sd card and choose the zip file of the ROM you want to flash.
Once it is done flashing unmount the sd card and choose reboot or hold the power button until it powers off and remove the card and then power back on.
JP
It is also worth checking first, if you haven't already done so, whether there is a uSD card left in the Nook (under the little hinged cover).
The Nook will load of this first if it is in there and bypass the software on the main machine.
If there is a card in there, then take it out and try powering off and on again to see what it then loads. Also you could retry the 8 failed boots method.
No, there is no sd card in the nook. And I have tried the 8 failed boot method to no avail.
JP, I am downloading one of the programs that was missing. It'll be about an hour before it is done. I'll go from there.
I'll probably be asking more questions, as I am about as computer illiterate as they come. Hope you have a lot of patience and will hang with me.
Tim
It is a pretty simple process as long as you can follow directions. There are only really three main parts 1. Downloading files, 2. Burning an image to make a bootable micro SD card and 3. Flash the downloaded zip files from that card.
I'm sure we'll be able to get you through it
I downloaded the source file but I cannot get it to run. I do not understand the installation instructions in the read me file that comes with the source zip. For example, what does "QT" stand for? Is it quick time or some other program?
tim844 said:
I downloaded the source file but I cannot get it to run. I do not understand the installation instructions in the read me file that comes with the source zip. For example, what does "QT" stand for? Is it quick time or some other program?
Click to expand...
Click to collapse
What guide are you following? I would suggest using my guide that is linked in my sig. Go to the restoring to stock section.
Sent from space
OK. I followed your link, registered to become an androiad central member. Working on it now. But I think I am in way over my head. How about I just box it up and UPS/FEDEX it to you? I'm in Ohio. I wanted to have it fixed for mother's day but that is obviously not going to happen.
My son says that the previous owner installed the clockwork recovery mode file directly unto the nook color. According to every video we have watched, that is a big no no! Everytime we try to hard reboot the nook, we get the cwm screen with no sd card in the nook.
We finally have the correct winimager file and are going to attempt to return the nook the stock using the cwm recovery image and the nook zip file.
tim844 said:
My son says that the previous owner installed the clockwork recovery mode file directly unto the nook color. According to every video we have watched, that is a big no no! Everytime we try to hard reboot the nook, we get the cwm screen with no sd card in the nook.
We finally have the correct winimager file and are going to attempt to return the nook the stock using the cwm recovery image and the nook zip file.
Click to expand...
Click to collapse
If you use the files from my guide it will get rid of clockworkmod and you will have a completely stock NC.
If you have problems with WinImage try Win32. And always remember to run these programs as Admin.
Sent from space
Where are you in ohio? I could help ya out if you still need it.
Follow info in post 2... its really simple.
Success! Almost. We followed your instructions to the letter. Everything seems to be working. Except, I cannot register the device. I watch the introductory video and then go to the register device screen. I enter my wife's B&N e-mail address and password, but it will not accept it. It refers me to their 800 number.
On your other website I noticed people talking about wiping two different caches. I am not sure my son caught that or skipped that step. Could that be the problem? Or is there something else he/we may have overlooked?
I can't say thanks enough. Hopefully we can get over this last hurdle and I can give it to her tomorrow for mother's day.
Anxiously looking forward to your thoughts.
I'm in Akron, Ohio
tim844 said:
Success! Almost. We followed your instructions to the letter. Everything seems to be working. Except, I cannot register the device. I watch the introductory video and then go to the register device screen. I enter my wife's B&N e-mail address and password, but it will not accept it. It refers me to their 800 number.
On your other website I noticed people talking about wiping two different caches. I am not sure my son caught that or skipped that step. Could that be the problem? Or is there something else he/we may have overlooked?
I can't say thanks enough. Hopefully we can get over this last hurdle and I can give it to her tomorrow for mother's day.
Anxiously looking forward to your thoughts.
Click to expand...
Click to collapse
Hmm. Does making a new account work? If not try going through the steps again and reflash it, it could have been a bad flash.
Sent from space
tim844 said:
I recently purchased a Nook Color (used) at a flea market. I could not check it out prior to purchase because the battery was dead. (Shame on me) The seller did not bother to tell me (Shame on him) that he had "rooted" (I think that is what it is called) the Nook and installed Google apps on it.
Click to expand...
Click to collapse
koopakid08 said:
Hmm. Does making a new account work? If not try going through the steps again and reflash it, it could have been a bad flash.
Click to expand...
Click to collapse
More likely it is still registered at B&N to the previous owner.
DizzyDen said:
More likely it is still registered at B&N to the previous owner.
Click to expand...
Click to collapse
Oh I didn't even think of that. Yeah, that is most likely the problem. Hopefully you can contact the previous owner and get him/her to deactivate it or you are basically SOL.
Sent from space
Somewhere on the XDA site, I don't recall where, I saw a thread with another 2nd owner who had the same 'previously registered' problem you probably have; he got directions on a workable fix. Do a search; maybe you'll find it...
Thanks to everyone for all their help! I contacted B&N yesterday and it is registered to the former owner. They refused to help. All I could get out of them was I would have to contact the owner myself and ask him to unregister the device. I am working on that, but I don't hold out much help.
As a last resort, I might take it back to an Android device. However, I want it done correctly. I don't need the cell phone Android sysem he installed on it.
Again, thanks! It is nice to meet such helpful people.
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