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Hi everyone
I have a problem with my hd. It starts yesterday. My touchscreen is responsing randomly. I explain, when I touch anywhere on the screen, the only thing that happens is the backlight switching on. The four keys on the bottom of the screen are not responding too.
I dont know, if it is a hardware or a software problem. I hard reset my phone, but same thing. Does anyone get an idea?
Thanks for your answers.
Da_eel
Da_eel said:
Hi everyone
I have a problem with my hd. It starts yesterday. My touchscreen is responsing randomly. I explain, when I touch anywhere on the screen, the only thing that happens is the backlight switching on. The four keys on the bottom of the screen are not responding too.
I dont know, if it is a hardware or a software problem. I hard reset my phone, but same thing. Does anyone get an idea?
Thanks for your answers.
Da_eel
Click to expand...
Click to collapse
Hey!
Im having this exact same problem at the moment. Started a few days ago but kept coming back on, but now, 3 days later the screen is totally unresponsive. Im pretty sure its a hardware problem because I have hard reset it too, but now I can not even get it past the alignment screen.
Really hope someone knows whats going on with our phones so we can fix them!
Rich.
richardedwards44 said:
Hey!
Im having this exact same problem at the moment. Started a few days ago but kept coming back on, but now, 3 days later the screen is totally unresponsive. Im pretty sure its a hardware problem because I have hard reset it too, but now I can not even get it past the alignment screen.
Really hope someone knows whats going on with our phones so we can fix them!
Rich.
Click to expand...
Click to collapse
Someone has an idea? or i have to bring it to get it repair. Guess i have no choice....
search back through these pages and you'll see this happening to alot of people, me included, check the stats under my name and all posts under my name, and you can read some of my long winded descriptions of the issue, if you can manage to put the stock ROM back on there, I would !!, and try for a warranty fix, or else (like me) you are on your own....., I was without a way to flash stock ROM back, so as it stands now, I've got a HD, sittin at home for parts, I'm pretty sure it's the motherboard, as some people have suggested, there are screens available on ebay but no motherboards..... so I'm screwed...., good luck !!
Hey XDA ..
My Legend have been doing a pretty weird thing lately.. Sometimes when I press the Menu button, it thinks I'm holding the Volume Down button. And of course it switches to silent mode and starts vibrating like hell ..
It stops when I press Volume Up or Menu. Afterwards won't any of the 2 and home buttons respond
After a little break or a reboot, it all goes back to normal... Well only sometimes ..
I think it is a software problem, so I did a hardreset but it didn't solve anything ?
My Legend was all stock with Android 2.1 .. It was not rooted or anything ..
I don't really have an idea what this is caused by.. so does any of you know wtf is going on or have a solution ?? Cause it pretty annoying
Thanks !
Sometimes pressing menu and back at the same time causes some really weird things to happen. I'm not sure of a solution, but it's always been a minor issue for me too. Although never in the same way as yours, not that bad.
Never had that problem before. But I do have the menu + back button issue, not a big deal though. My advice is your send your phone for warranty and have them check it out.
It did it several times yesterday and had to reboot all the time ..
Mine doesn't really seem to have that back and menu problem.. But what is it doing? Maybe I have the same issue without knowing it ?
But yeah could send it back for a check ...
Sent from my HTC Legend using XDA App
Hello,
I have the same problem.
I don't think its a software problem I rooted the phone to sereral roms even froyo (azure).
Now I'm back to stock 1.31.405.
I'am thinking to send it back for warranty but i'm afraid they won't do anything or see that i rooted the phone.
Please keep me update what your are going to do about it or if you find solution.
Nice to know I'm not alone
I don't really know what to, and I'm was kinda hoping that some of you could help Cuz I'm not really pro at Android yet
But it haven't done it the last 2 days which I find really weird!
Sent from my HTC Legend using XDA App
I think i'm gonna send the phone back.
I made a video to show the guys at the store what the problem is:
http://nl.tinypic.com/player.php?v=25i0i00&s=7
If someone has any suggestions to make it dissapear thx
I also have the menu+back issue, maybe it is a feature (lol)
It is really weird: you push both buttons and the phone shakes and lags a little bit and after few seconds it vibrates three times. I have no idea why...
PS: I have not found any info googling about this.
Piacer said:
I think i'm gonna send the phone back.
I made a video to show the guys at the store what the problem is:
http://nl.tinypic.com/player.php?v=25i0i00&s=7
Click to expand...
Click to collapse
Mine does the exact same problem After a couple of minutes of usage, the problem suddenly appears..
But I dont seem to have the Menu & Back problem ..?
Piacer pls keep me updated ..
I made a video too
http://www.youtube.com/watch?v=WFWdOVopeDQ
But I'm also considering to send it in..
Had a very similar problem with my first legend. It didn't happen with the menu button but the volume was constantly being turned down, as if I was holding the volume down button. Brought it back for a replacement and have had no trouble with my new one.
Sent from my Legend using Tapatalk
Same problem for me!
if anyone have a clue, please help.
My warranty is in thailand... too far
I have the exact same problem. I tried everything. I even sent my phone in for repair and they "fixed" it and sent it back but it still has the exact same problem.
It seems like a hardware problem with these phones.
darkapocalypse4 said:
I have the exact same problem. I tried everything. I even sent my phone in for repair and they "fixed" it and sent it back but it still has the exact same problem.
It seems like a hardware problem with these phones.
Click to expand...
Click to collapse
Damn i'm just going to send my legend for repair(first i will try out froyo).
I hope it will be fixed, not like yours
Hey
Have anyone of you got Froyo yet ? Just to see if it solved the issue ?
My Legend is unbranded so no Froyo for me yet .. But hope I get it in a couple of days
Mine is just back from warranty, they just put new software on it. Played one hour with it and it seems normal.
Sent from my HTC Legend using XDA App
After reading this thread I just realised holding Menu brings up keyboard..
I read somewhere that the pressing back + menu button thing is a way of producing bug report for ppl who are using custom rom? im not sure if custom launcher does that too though...
when i press menu and back nothing happens to me, stock 2.1 and sense.
Same here, nice to know
SnowToad said:
After reading this thread I just realised holding Menu brings up keyboard..
Click to expand...
Click to collapse
Sent from my HTC Legend using XDA App
asyyy said:
I read somewhere that the pressing back + menu button thing is a way of producing bug report for ppl who are using custom rom? im not sure if custom launcher does that too though...
when i press menu and back nothing happens to me, stock 2.1 and sense.
Click to expand...
Click to collapse
I read that in the Cyanogen nightly thread also. Not too sure where the file ouput would be though, so its hard to check.
E.E.
Hi everybody, I searched around but still didn't find an answer for my problem (or maybe I didn't use the correct keyword) so I create a new theard here.
I bought a Galaxy Y s5360 3 weeks ago and updated (using Kies) to latest firmware
My phone info now (*#1234#)
PDA: S5360DXLA1
PHONE: S5360DXLA1
CSC: S5360XXVKL1
Android version 2.3.6
And It is rooted.
The problem as I said in the title is the back button (an sometime the left one), nothing happend when I tough it.
As I noticed, it freezes in 10s then back to normal (and may error again and again). this problem is random, it happend everywhere, opera, camera, file manager, winamp, or the screen. I tried to reset it to default setting but no luck.
Please help, it's so annoying.
Thank you very much!
So sorry for my English, it's not good.
are you using screen guard?if yes, you may try to cut only the part on back n menu button. changing the screen guard to a thinner and clear one is also a good idea. goodluck
same porblem I face this screen guard porblem
see this
http://forum.xda-developers.com/showthread.php?t=1540389
<post deleted>
me too facing the same problem.,after waiting few seconds/mins it works back.
Sent from my GT-S5360 using xda premium
Oh, yes, I have a screen protector and I usually clean it
I just wonder if it's the problem because with the same hand and proctector but the left button doesn't have this problem and back button return to work after about 10s without doing anything.
I'll back to my care center tomorrow to remove the protector and check if it works.
Thank you very much!
well, thats normal. we use back button more often than menu button.
Just for everybody searching for this question
The problem comes from the screen protector, cut it out and you'll see the result.
Remember to clean your hand + screen also
Thank you!
Here is a question!
NamAnh said:
Just for everybody searching for this question
The problem comes from the screen protector, cut it out and you'll see the result.
Remember to clean your hand + screen also
Thank you!
Click to expand...
Click to collapse
What about if we use original scratch guard from samsung... i face this problem even in this...
im using no screen guard and I also face this problem
NamAnh said:
Just for everybody searching for this question
The problem comes from the screen protector, cut it out and you'll see the result.
Remember to clean your hand + screen also
Thank you!
Click to expand...
Click to collapse
I'm also having the same problem, i'll try later your suggestion
TrojanHorses said:
im using no screen guard and I also face this problem
Click to expand...
Click to collapse
same probleme hir :/
Use softkeys... it works like a charm
if everyone among us is having this problem, does it mean that its samsung's fault
The problem is due to screen guard. Get a new one. Also to avoid wear of screen guard use button savior from play store. It shows menu back home power volume etc buttons on screen just like tab.
it requires root access.
Sent from my GT-S5360 by xda-app
using CWM........Busybox commands........ No I use my hands
Helo Flash Stock Rom
Sent from my GT-S5360 using xda app-developers app
use easytouch.apk i have a problem too on back buttom because my hands always sweat,
I have Same Problem But I have Fix it
NamAnh said:
Hi everybody, I searched around but still didn't find an answer for my problem (or maybe I didn't use the correct keyword) so I create a new theard here.
I bought a Galaxy Y s5360 3 weeks ago and updated (using Kies) to latest firmware
My phone info now (*#1234#)
PDA: S5360DXLA1
PHONE: S5360DXLA1
CSC: S5360XXVKL1
Android version 2.3.6
And It is rooted.
The problem as I said in the title is the back button (an sometime the left one), nothing happend when I tough it.
As I noticed, it freezes in 10s then back to normal (and may error again and again). this problem is random, it happend everywhere, opera, camera, file manager, winamp, or the screen. I tried to reset it to default setting but no luck.
Please help, it's so annoying.
Thank you very much!
So sorry for my English, it's not good.
Click to expand...
Click to collapse
I have Same Problem But I have Fix it Now Got o CWM And Make Wipe Cache And Data
If Not Fix Try To :goodFlashing Stock Rom Using Odin:good:
Hey
I had my Nexus 4 for a while now and today suddenly I have a problem with my touchscreen. It suddenly happend, it didn't fall or nothing.
So, the problem: there is a part of the screen that doesn't function properly. It's at a certain y value or height. It noticed this today when I wanted to swipe down the notification bar. Half the time it flips back up or doesn't do anything at all, sometimes it does work. If I swipe "fast" before that height, it usually works.
I downloaded an app to test the touchscreen and at that height it registers 2 or more fingers or it snaps above or under that line.
Can I fix this or do I need to bring it back for warranty? Is this a software or hardware issue? I also did a reset, but that didn't help...
I uploaded some videos to illustrate (can't post links so insert this in the youtube links please):
1. The problem: /watch?v=kNLbSU0smcw
2. Test: /watch?v=B8ERuBtYeBA
Edit: When I hold the phone horizontally, the notification bar works perfectly.
Many thanks,
Aaron
Update: from yesterday until now the screen was even worse, like I was touching it with 100 fingers, it went totally crazy...
A few hours later it works perfectly normal again
Any ideas?
Ok, I still have this problem...
However, the problem is present and I switch a few time to the lockscreen and back, it's fixed most the time. So I think this must be a software issue.
Maybe undoing a few updates might help? What's the best way to do that?
Are you on a Custom ROM / Kernel? If so, go back to stock ROM and Kernel and see if the problem still exists.
No, never used other roms, kernels or rooted..
Verstuurd van mijn Nexus 4 met Tapatalk
Maser00 said:
No, never used other roms, kernels or rooted..
Verstuurd van mijn Nexus 4 met Tapatalk
Click to expand...
Click to collapse
Strange, it's probably a problem with the phone then.
Sent from my Nexus 4 using xda app-developers app
I have the exact same issue.. Did you manage to solve it?
Nope, but sometimes I can use it like a week with no problem and sometimes I have it everyday.
At first I thought it might be because of the low temperature in my bedroom, but I tested it and I don't think that's the reason. I removed the cover I bought too, but I need to use it a bit longer to be sure it doesn't happen without cover. After that I'll put on the cover again and check again.
Is it possible that it happens when it is charging? Mine does this when it is charging.
No, as far as I know it's not affected by charging. The first time I had this problem I just picked it up from my desk..
I had touch screen issues as well, less than one month after getting the phone.
Occasionally, after pressing the power button to power up the display, the touch screen would not be responsive. I need to turn off/turn on the display again for it to work. It finally conked out one day when the entire part used for soft keys doesn't work anymore. Just an instant before this happened the touch screen started acting crazy for a few seconds.
Had the touch screen and LCD replaced under warranty.
The problem now is there's a bright white blob in the upper right corner of the LCD, and the proximity sensor sometimes doesn't work, resulting in no display when making or receiving a call.
AW: [Q] Touchscreen problem: hardware or software?
biffsmash said:
Is it possible that it happens when it is charging? Mine does this when it is charging.
Click to expand...
Click to collapse
I have the same problem. I am using an other USB adapter for loading. And while the N4 is charging the screen responds like crazy. It often detects two fingers instead of one... And using the keyboard is impossible... If I use the original USB adapter it works with no problems...
Sent from my Nexus 4 using xda premium
I know it might be a stupid and useless answer, but have you tried cleaning the screen?
Sent from my Nexus 4 using xda premium
fmartinezjr said:
I had touch screen issues as well, less than one month after getting the phone.
Occasionally, after pressing the power button to power up the display, the touch screen would not be responsive. I need to turn off/turn on the display again for it to work. It finally conked out one day when the entire part used for soft keys doesn't work anymore. Just an instant before this happened the touch screen started acting crazy for a few seconds.
Had the touch screen and LCD replaced under warranty.
The problem now is there's a bright white blob in the upper right corner of the LCD, and the proximity sensor sometimes doesn't work, resulting in no display when making or receiving a call.
Click to expand...
Click to collapse
Yeah, turning the display on/off a few times (so lock/unlock) helps sometimes. The warranty is a bit of a problem here, I bought it in Germany (MediaMarkt), but I live in Belgium. I tried registering at the LG site (Belgian version), but no option to select a Nexus 4 there for support... I did a live chat at the LG site, explained my problem and the helpdesk guy just left the chat I tried to contact them using Twitter, but they never replied. I asked MediaMarkt and they said I'd have to bring it in the a German MediaMarkt... It's a long way to Germany, so I'd rather not do that unless I can't solve it and they reject the warranty in Belgium (although they are obliged to).
I'm also worried that I'd get an even worse phone, like the problems you have with your new phone :s
Maser00 said:
Yeah, turning the display on/off a few times (so lock/unlock) helps sometimes. The warranty is a bit of a problem here, I bought it in Germany (MediaMarkt), but I live in Belgium. I tried registering at the LG site (Belgian version), but no option to select a Nexus 4 there for support... I did a live chat at the LG site, explained my problem and the helpdesk guy just left the chat I tried to contact them using Twitter, but they never replied. I asked MediaMarkt and they said I'd have to bring it in the a German MediaMarkt... It's a long way to Germany, so I'd rather not do that unless I can't solve it and they reject the warranty in Belgium (although they are obliged to).
I'm also worried that I'd get an even worse phone, like the problems you have with your new phone :s
Click to expand...
Click to collapse
Ok..I have a RaZr and this happened to me too. One fine day. Playing a game. In the middle of nowhere. I was scared. S*it scared. So what did i do?
I just did a soft reboot. Pressing the right combination of keys and the phone reboots.
Also, here is a very long drawn attempt, but can u try doing a wipe data/dalvik/cache?
Go into stock recovery and do the rest.
It may help, it may not help.
WARNING: YOU WILL LOSE ALL DATA while doing this.
And oh: I am sorry but I think this is a hardware issue. I may be wrong.
I had the same issue with my EVO LTE. It would go away and come back just like yours. It wasn't a software problem , so I sent it in under warranty and they're fixing it free of charge.
Sent from my Nexus S 4G
AW: [Q] Touchscreen problem: hardware or software?
YeledKaki said:
I know it might be a stupid and useless answer, but have you tried cleaning the screen?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
That was my first thought. But yes I cleaned the screen and my fingers
But as I said after removing the USB power it works normal again.
Sent from my Nexus 4 using xda premium
PROGUERAM said:
Ok..I have a RaZr and this happened to me too. One fine day. Playing a game. In the middle of nowhere. I was scared. S*it scared. So what did i do?
I just did a soft reboot. Pressing the right combination of keys and the phone reboots.
Also, here is a very long drawn attempt, but can u try doing a wipe data/dalvik/cache?
Go into stock recovery and do the rest.
It may help, it may not help.
WARNING: YOU WILL LOSE ALL DATA while doing this.
And oh: I am sorry but I think this is a hardware issue. I may be wrong.
Click to expand...
Click to collapse
What's the combination? I'll try remove that folder if the problem occurs again.
Talal916 said:
I had the same issue with my EVO LTE. It would go away and come back just like yours. It wasn't a software problem , so I sent it in under warranty and they're fixing it free of charge.
Sent from my Nexus S 4G
Click to expand...
Click to collapse
Yeah, but the warranty isn't easy to get...
scherfa said:
I have the same problem. I am using an other USB adapter for loading. And while the N4 is charging the screen responds like crazy. It often detects two fingers instead of one... And using the keyboard is impossible... If I use the original USB adapter it works with no problems...
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I bought a cheap usb charger facing the same problem with touchscreen on my iphone 4 and also with nexus 4. I threw it away and I'm using the original, but if you want to replace it pay attention to the cheap one
Sorry for my bad english, I'm italian, greetings from Italy
You have to have a custom recovery to wipe cache. Just reboot into it and select wipe cache
Sent from my Nexus S 4G
Hi all,
I'm new here, a friend refered me this page to ask for some troubles I'm having with my Nexus 4.
I bought it from ebay about 4 months ago. For all this time, it worked perfectly, no problems at all, running fine.
The thing is that this last week the telephone is doing strange things. While using it, at a few minutes of use, "phantasmal touches" occurs, getting hit the buttons from back, back to desktop and last applications.
Also, after some minutes, or just touching the screen for scroll, the slide malfunction, getting harder to slide, even sometimes this doesn't works, but touching stills operative (sometimes not).
The only way that temporarily works, is locking and unlocking the screen, but problem still appear again and again.
Tried also to restore it (like as it was new). But nothing.
Hope you can help me with this. Thanks.
the-cheshire-cat said:
Hi all,
I'm new here, a friend refered me this page to ask for some troubles I'm having with my Nexus 4.
I bought it from ebay about 4 months ago. For all this time, it worked perfectly, no problems at all, running fine.
The thing is that this last week the telephone is doing strange things. While using it, at a few minutes of use, "phantasmal touches" occurs, getting hit the buttons from back, back to desktop and last applications.
Also, after some minutes, or just touching the screen for scroll, the slide malfunction, getting harder to slide, even sometimes this doesn't works, but touching stills operative (sometimes not).
The only way that temporarily works, is locking and unlocking the screen, but problem still appear again and again.
Tried also to restore it (like as it was new). But nothing.
Hope you can help me with this. Thanks.
Click to expand...
Click to collapse
Have you noticed if it stops or starts doing it if you plug it into a charger (preferably the stock or a decent quality one)
sp99 said:
Have you noticed if it stops or starts doing it if you plug it into a charger (preferably the stock or a decent quality one)
Click to expand...
Click to collapse
The charger is wich it came with the original mobil, and does it also when charging
Is it stock?
sp99 said:
Is it stock?
Click to expand...
Click to collapse
I'm sorry, what you mean with stock.
Have you rooted it or put a custom ROM on it?
sp99 said:
Have you rooted it or put a custom ROM on it?
Click to expand...
Click to collapse
No, it's not.
the-cheshire-cat said:
No, it's not.
Click to expand...
Click to collapse
Is the os up to date? (Settings-> about phone->Software updates->check for updates) Also try wiping the cache partition (I will post instructions of you need them).
sp99 said:
Is the os up to date? (Settings-> about phone->Software updates->check for updates) Also try wiping the cache partition (I will post instructions of you need them).
Click to expand...
Click to collapse
It's updated, and thanks for spending your time with this, I apreciate it, sincerely. Will wait for that instruction!
the-cheshire-cat said:
It's updated, and thanks for spending your time with this, I apreciate it, sincerely. Will wait for that instruction!
Click to expand...
Click to collapse
No problem.
This is from an email from Google regarding my nexus 7, it should be the same:
Hold the*Power Button*until the device powers down completely.Press and hold*Power Button*and*Volume Downsimultaneously.Once at the Android bootloader screen, pressVolume down*until you see the option*Recovery mode.Press*Power*button to restart into*Recovery mode. You should see an image of an Android with a red exclamation point.While holding down the*Power button, pressVolume Up.Use the Volume keys to scroll down to*wipe cache partition*and press*Power*Button*to select it. The device should clear the cache instantly.*Select and press the*Power Button*on*Reboot System Now, then see if the issue is resolved.
sp99 said:
No problem.
This is from an email from Google regarding my nexus 7, it should be the same:
Hold the*Power Button*until the device powers down completely.Press and hold*Power Button*and*Volume Downsimultaneously.Once at the Android bootloader screen, pressVolume down*until you see the option*Recovery mode.Press*Power*button to restart into*Recovery mode. You should see an image of an Android with a red exclamation point.While holding down the*Power button, pressVolume Up.Use the Volume keys to scroll down to*wipe cache partition*and press*Power*Button*to select it. The device should clear the cache instantly.*Select and press the*Power Button*on*Reboot System Now, then see if the issue is resolved.
Click to expand...
Click to collapse
Ok, it's done, I gonna test it for a while and see if it's solved
Nothing, less than a minute to the slider started to fail when moving up and down
the-cheshire-cat said:
Nothing, less than a minute to the slider started to fail when moving up and down
Click to expand...
Click to collapse
Don't quite understand, does that mean it has worked or it still has a problem?
sp99 said:
Don't quite understand, does that mean it has worked or it still has a problem?
Click to expand...
Click to collapse
The problem stills, for example, im in facebook or whatsapp, i slide up and down for reading, and from the nothing it's harder to slide/scroll... it's not that sensitive as before. I mean, with just a slide of the finger at early is scrolls fast, as it must be, but for some reason, after a few slides, with the same finger slide, it just scrolls a bit.
the-cheshire-cat said:
The problem stills, for example, im in facebook or whatsapp, i slide up and down for reading, and from the nothing it's harder to slide/scroll... it's not that sensitive as before. I mean, with just a slide of the finger at early is scrolls fast, as it must be, but for some reason, after a few slides, with the same finger slide, it just scrolls a bit.
Click to expand...
Click to collapse
Have you tried cleaning the screen with (alcohol free) screen wash? Otherwise it sounds like a hardware issue or something wrong with the touch drivers.
Sent from my Nexus 4 using Tapatalk
sp99 said:
Have you tried cleaning the screen with (alcohol free) screen wash? Otherwise it sounds like a hardware issue or something wrong with the touch drivers.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Even with the screen protector? Can try it. If it's the touch drivers, how can they be "reparired"?
the-cheshire-cat said:
Even with the screen protector? Can try it. If it's the touch drivers, how can they be "reparired"?
Click to expand...
Click to collapse
It's probably the screen protector causing the problem, take it off and then try using the phone again and see what happens.
Sent from my Nexus 4 using Tapatalk
the-cheshire-cat said:
Even with the screen protector? Can try it. If it's the touch drivers, how can they be "reparired"?
Click to expand...
Click to collapse
Well, for the moment I've done a wipe from all data, the other option from the "recovery menu", and it's been a while using it, and the problem doesn't shows, non of both i mention.
Let's see if this continue like this. Tomorrow I'll let you know.
thanks for all!
after this post, it came again T-T
the-cheshire-cat said:
Well, for the moment I've done a wipe from all data, the other option from the "recovery menu", and it's been a while using it, and the problem doesn't shows, non of both i mention.
Let's see if this continue like this. Tomorrow I'll let you know.
thanks for all!
Click to expand...
Click to collapse
You're welcome Remember to press the thanks/thumbs up button!
Sent from my Nexus 4 using Tapatalk
Nothing, the problem still persist.
I'll see if I must clean the screen (it has a screen-protector althought). If not, I don't know what to do, unless I send it to someone if can repair it or something... :crying: