Corporate Sync email push and Froyo update - Flipside General

After I updated to Froyo, my corporate email no longer synced with my phone. If a new meeting request came in, my calendar would update, but I would need to get the email. Today I tried deleting and re-adding my account. Now it's back to the why it was before the update, I get emails on my phone before my Outlook client gets them.
I went back into my settings and noticed that my Inbox was set to Background sync (Folders.png). It was set to manual before. As you can see from inbox.png, there is no way of changing this setting for the Inbox like there is for other folders (projects.png)
I thought I would post this just in case anyone else had this problem.

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push gmail doesn't work properly

Very happy with my new HD2. However i have a problem with my push gmail, or maybe it is an exchange problem in general, don't know. When i set up an exchange account with google server, i should be able to recieve push email, sync my calender and contacts and so on. On my previous phone (samsung omnia2) it worked like a charm. Somebody sends my an email on my gmail adres, and within 30 secs i received the mail. Same with outlook calender, it synced immediately.
With my HD2 (rom version 1.43.404.1 NLD) my mails don't arrive instantly! sometimes it takes over two houres before i receive something. Same with calender and contacts. I tried a hard reset of my device. First thing afterwards was settingup google exchange, and it worked again. Then i added a second mail account, set this account to auto receive every two houres and the problem with the exchange account comes back! the strange thing is when i watch my active sync status on my phone, it says connected, and when i send a mail from my pc, a couple of seconds later i see activesync syncing, like its receiving the mail, but it doesn't show in my mailbox, no poppup, nothing... only few houres later, suddenly i get the mail...
my exchange account is set to 'receive on arrival of items' should be push, also, comm manager says push activated....
sounds familiar to anybody?
I think this was a problem on gmails end yesterday, bearing in mind that gmail push is in beta. I had the same on my i8910, where previously gmail push was working perfectly.
glenner05 said:
Very happy with my new HD2. However i have a problem with my push gmail, or maybe it is an exchange problem in general, don't know. When i set up an exchange account with google server, i should be able to recieve push email, sync my calender and contacts and so on. On my previous phone (samsung omnia2) it worked like a charm. Somebody sends my an email on my gmail adres, and within 30 secs i received the mail. Same with outlook calender, it synced immediately.
With my HD2 (rom version 1.43.404.1 NLD) my mails don't arrive instantly! sometimes it takes over two houres before i receive something. Same with calender and contacts. I tried a hard reset of my device. First thing afterwards was settingup google exchange, and it worked again. Then i added a second mail account, set this account to auto receive every two houres and the problem with the exchange account comes back! the strange thing is when i watch my active sync status on my phone, it says connected, and when i send a mail from my pc, a couple of seconds later i see activesync syncing, like its receiving the mail, but it doesn't show in my mailbox, no poppup, nothing... only few houres later, suddenly i get the mail...
my exchange account is set to 'receive on arrival of items' should be push, also, comm manager says push activated....
sounds familiar to anybody?
Click to expand...
Click to collapse
I will get mine one day this week hopefully and will try as soon as. Hope it does work, pointless if not!
Use ise it since Friday and never withnissed something like this....
Everything is in 15sec on my deviece.
xmoo said:
Use ise it since Friday and never withnissed something like this....
Everything is in 15sec on my deviece.
Click to expand...
Click to collapse
and do you have a second, normal email account? It's from the moment i created the second account i ran into trouble...
tried reverse order? email first then exchange?
maybe after a hard-reset
I haven't got a HD2 but on my TP if I go out of coverage area for a time and then come back in, my activesync doesn't always reconnect. Saying that I have noticed it a lot less since banging a 6.5 rom on there. I have to add I am not using google sync, I am using fast hosts. I am going to migrate to google sync after this month to save some pennies so I hope it works good by then.
I ONLY have google exchange sync, it synched my calendar and contacts in seconds, and the e-mail FOLDERs, but not a single message. i left it 8 hours... (i've checked the messages to only do 1 week, 3 days, whatever)
i've tried soft reseting, two hard resets, ONLY e-mail, no e-mail, toggling e-mail. it will not retrieve any messages. in the end im using IMAP but its very frustrating/!
anyone got any other suggestions?
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oh and to add insult to injury my iphone 3GS is sitting here merrily binging away everytime i get en e-mail!
If you are doing a send/receive for a folder this will not work you have to select the folders to sync by putting a tickbox in each one and then let it do its stuff.
Before I did this on mine all I saw was folders and no content (apart from the inbox)
Hope this helps.
but i just want my inbox to sync? which it does not.. and there is no checkbox next to that one, its in bold, which i assume means that one has to sync by default?
for me it does work right now. My solution was to delete my windows PC active sync connection. before, i synced with windows to get my contacts and calender, and then afterwards i set up my exchange connection. But from the moment i deleted the Windows PC connection, and working only with exchange everything works pefectly! Even created a second pop email account, refreshing every two houres, my push connection still works fine....
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
docchris1980 said:
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
Click to expand...
Click to collapse
So it means that there is no way it will sync the emails under these labels?
I tried re-entering my details yesterday, after having it on hourly retrieval for a few days. Now sync appears to be working fine, from others reporting similar it looks like Google was doing some work on it for a few days that was breaking new sync setups.
now it works fine

Email syncing once in a while (not "as it arrives")

So I set up the email to sync email "as it arrives" in the settings. Which only seems to be in affect for the first few days. Now it sync "as it wants to".
Once in a while I'll get an email right a way. Most times I have to send/receive a bunch of times, soft reset, sync with Windows Live and hope that it finds a few more.
As well the inbox should always hold 50 emails. Now when I delete emails from my inbox on the phone it doesn't sync with the server and days later I log into hotmail on my PC and those emails I deleted are still there. So it's only removing them from my phone's inbox.
I tried clearing my Windows Live login and everything and re-doing it and setting it up from scratch again but it seems to fall back into this same routine after another day or so.
Anyone else experience this and find a way to resolve it?

Active Sync issue - Unable to open connection to server

I am trying to test out my company's first Epic and I put in all the info, email address, domain\user name, password, server address. It accepts my info, I take the defaults of how much data to transfer and frequency, then it brings me to the mailbox. It shows my sub folders to the inbox, it populates my calendar and contacts. It leaves me on the main inbox folder and then a yellow bar comes up " Unable to open connection to server" and nothing populates in my inbox.
My company is on Exchage 2003, I have a vibrant working just fine as well as a HTC evo. I tried with multiple exchange accounts on the same server but get the same result.
Anyone have any ideas ?
Same Problem with Exchange and Epic 4G
We are using Exchange 2003 as well. Contact, Calendar, and other mail folders show up just fine. I can see sent items, deleted items, and all other sub folders. When I try to load the inbox, I get the same error message.
What gives?
I just picked the phone up about 2 hours ago and came right here to figure it out!
My company uses Exchange 2008 and I'm able to connect just fine. So much quicker and easier than the moment.
I had the same problem. I had to go to gmail and import my contacts for hotmail and then sync my phone to the gmail account.
i heard that when 2.2 comes out, the exchange settings would work.
i am only getting 50 of my 812 contacts to import.
ballisticbeach said:
i heard that when 2.2 comes out, the exchange settings would work.
i am only getting 50 of my 812 contacts to import.
Click to expand...
Click to collapse
I lost about 20 out of 252. So I just went back added the ones I'm missing.
Active sync support with most android phones is very dodgy -- some work and some don't. And I'm not talking about some models over another -- it's a unit specific issue. Some Epics do and some don't. The same thing was happening with the Droid X. The only models that consistently work are from HTC because they have their own active sync program in sense.
no workie, workie, now no workie
So i was here back at the beginning of September. Exchange would not load my inbox, then one day it started working for no reason I could find. I stopped using Moxier Mail and went to the built in email program.
Then two days ago, my Exchange account and another IMAP account I have set up on the mail client disappeared from the phone. NO idea why. My email, contacts, and calendar just vanished.
So I added back my exchange account, contacts and calendar came in just fine. Now my Exchange mail is back to where I was two months ago.
"Unable to open connection to server", that's all I get on the screen for my inbox.
Epic 4G, Exchnage 2003, built in mail client.
So I have a similar infrastructure to you, we run Exchange 2003 currently and have had numerous issues with the Epics. I have a couple tricks that really seems to help (at least in my environment)
1. When setting up the phone make sure the Calendar amount is set to All
2. Setting up the phone over Wi-Fi as opposed to the mobile connection seems to work significantly better.
3. If you have issues with the users calendar 9 times out of 10 its due to corrupt entries which not only cause issues with the calendar syncing, but also consume a huge amount of bandwidth. To correct this create a new calendar in Outlook, go into List view and copy everything from your calendar to the new one. All entries that cant copy need to be deleted. Move all your stuff back from the temp calendar to yours and the issue should be fixed.
I am running the leaked 2.2 on my Epic currently and it does seem to address a lot of the issues the Epic had with 2.1 and Active Sync.
Hope this helps and let me know if you have any questions.

[Q] some emails dissapear from an exchange account

I have set up my DHD to sync with exchange 2003 email account (push email option). Everything syncs fine but sometimes when new emails arrive they dissapear from then phone. I loose older mails I received that day. It keeps receiving new emails but the ones that have disappeared do no come back.
The email are there on the exchange server and can read thme from my PC but cannot see them on the phone even if I sync manually.
When I delete the account and set it up again the emails reappear but this is very annoying. Has anyone experienced similar problems? ANy solutions?
Go to Menu:
Settings
Accounts & sync
Exchange
Account settings
Sync events for past
Then you have the choice of
2 weeks
1 month
3 months
6 months
All
Hope this helps.
It does not work. My seetings are for 30 days. The emails I am missing are of the same day. Only a few, the ones below and above are still there. One way of bringning thme back is to move them to another folder on the PC and then move thme baxck to inbox. When I do that and I sync again they appear.

[Q] 2.3.4 gmail push issues?

is anyone else having trouble with multiple gmail accounts?
i get all my notifications instantly, like normal, for my first gmail account. but nothing gets pushed to my second one. if i go into the inbox and refresh it, then it works fine
but no push messages are getting through
i went like a week thinking i didnt get any email and i just happened to check it via the web and saw dozens of emails that my phone never synced
Check under settings>account & sync make sure the gmail box is tick for all account
ugh dammit now i feel dumb. i could have SWORN when i set up my accounts i checked gmail sync in there, but i guess i missed it haha
thanks

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