[Q] After partial update I cannot get into my tablet - Acer Iconia A500

Going Bald here. I have searched this forum and the more I am reading the more confused I am becoming.
After a partial update my Acer Iconia A 500 froze. I tried rebooting and it took me to the start up screen where the lock is and nothing. Frozen solid.
I got acer support and they told me to Hold the vol button while turning the power on for 3 seconds the turning the screen lock on off on off. I get a green robot with a yellow exclamation mark. I am guessing this is called bricked!
I purchased the Tablet at Best Buy in the USA and brought it home to Australia.
The Acer support wants me to send it in for repair and also says...quote "However, considering that your device has been flashed to the US firmware, there may be an issue with resetting the unit to Australian standards."
I have read about OTA and kernels Roms.... YIKES. Most say download the OTA for your tablet ( how do I know what one if I cant get into it)
Can some Guru here please explain in clear English what I should do. Where I should go. You guessed it total Newbie here. HELP
Thank you in advance

There are several things you can try.
First, on the right hand side of the device there's a little hole. This is a reset hole (but doesn't wipe RAM). Try pressing this. You might have to reset a couple of times. If that doesn't help, read further.
Next, the step they describe is to force a wipe of the device. But it depends which volume button you pressed. With the device in landscape mode, it needs to be the side of the rocker furthest from the power button. Hold both down, then when you get the text, release the (I think) power button only, and toggle the orientation lock a few times.
If THAT doesn't work, contact the user sc2k on these boards via PM and he may be able to help you recover your tablet.
Question. When you tried to update your ROM, was it with an official OTA? And did you use Clockworkmod? If you used CWM, did you use the custom one in the A500 section, or the one from the market. The one on the market WILL BRICK YOUR TABLET.
Finally, for future reference, all questions belong in the Q&A section, not the development section.

Thread Closed.
Q&A <-------------post there

Related

A little newbie help!

Hi guys, and congratulations for the work you have put up in here. I have just bought my Vibrant and I am quite lost.... I did some reading but I would like you to specify some things if you can. The phone has the stock version T959UVJFD. I am intending to update to J16 via Kies Mini. Is there something that I would have to know, before doing that?
Also, I live in Greece, and I searched for a way to have greek Os on phone, but can't find any. Isn't there a way to have greek menus? There should be, because the Galaxy S that is sold here has greek menu...
I also read that Swype 1.60 supports greek, but I only have 1.57. What's the official way to update swype?
Finally, a little help about Roms, what do custom roms offer more than stock ones? Even more, does anybody greek in here recommend a specific mode that maybe offers better support for the greek language?
Thanks for taking the time to read this. All answers accepted!
You might want to get the unlock codes with the sgs unlock app on the market before you update to ji6.
I already have the unlock code! The problem is now I am trying to root my VIbrant, but I can't seem to enter recovery mode. I've tried all combinations. After I start it with both volume buttons pressed, the vibrant logo vanishes and when it appears again I release the power button, but it continues to boot normally. I also tried keeping all three buttons pressed all the time, but then it just reboots all the time (vibrant logo apperas and dissappear continuously). What's wrong?
mitsos1os said:
I already have the unlock code! The problem is now I am trying to root my VIbrant, but I can't seem to enter recovery mode. I've tried all combinations. After I start it with both volume buttons pressed, the vibrant logo vanishes and when it appears again I release the power button, but it continues to boot normally. I also tried keeping all three buttons pressed all the time, but then it just reboots all the time (vibrant logo apperas and dissappear continuously). What's wrong?
Click to expand...
Click to collapse
Hold the volume up and down at the same time then press power button and hold it as soon as you see the vibrant screen let go of power and keep holding the volume up and down keys,this works every time for me.
I have tried that but with no result. Actually as I searched through the forums I found numerous people saying that this doesn't work for them, and they say something about hardware locked Vibrants or faulty ones. I just hoped I wasn't one of them, but that's my luck!

[Q] Hard Reset?

So, I know this belongs in the dev forums, but forum rules won't allow me to post there yet .
Does anyone know of a way to hard reset this thing besides holding down the power button?
While trying to root my gtab, I got it stuck in an APX boot loop. It won't accept a bootloader, but I can still get to it using nvflash, so I know it isn't dead.
I've tried holding all combinations of all buttons for various amounts of time. Everything I do just resets it back into APX mode. I really don't want to wait until the battery dies, since these things are designed to last forever on a single charge; and APX mode is probably drawing low enough current that I might be looking at a few days minimum.
Is there another way to kill the power to this thing?
(Opening it is not an option as I've broken iPods before and am positive I will mess it up)

Thrive has been very disappointing so far

I bought this thing early this year and it has completely crashed to the point of requiring a factory reset 5 times now. I've sent it back to Toshiba only to get it back recently but all they did was a "factory reset" . Needless to say it just crashed again only this time the factory reset isn't bringing it back online it just freezes at the "Toshiba Leading Innovation" splash screen. Hopefully customer support will contact me with a week or two as they will not take your call. Oddly enough you can only call tech support and leave a return call number for customer support.
It's a shame since the device works very nicely between factory resets
Anyone else have these problems?
Splash screen keeps looping.
Asking for log in password that doesn't exist
Random reboots
Frustrating !
What ROM build are you currently running? Do you have fastboot on the device. If you want faster help and maybe resolution to your problems,
MOD EDIT: RULES STATE:
Encouraging members to participate in forum activities on other phone related sites is prohibited.
Click to expand...
Click to collapse
Can't really tell what software version I'm running at the moment and I can't even factory reset it anymore it just won't get past the leading inovations screen even after a factory reset. The firmware has not been tampered with from factory.
MOD EDIT: RULES STATE:
Encouraging members to participate in forum activities on other phone related sites is prohibited.
Click to expand...
Click to collapse
OK, if you go into recovery, how many icons do you have?
2 icons , the white box and the android logo
That is a problem. If you cannot get the device to boot, there is no way for us to get fastboot or ClockWorkMod on the device. Try removing both batteries and leaving them out for 20 minutes. Reinstall them and see if you can get the device to boot. There is also a way to get it to boot into safe mode by holding the volume down and power button.
the safe mode option doesn't do anything and the volume up and power simultaneously gets me into the factory reset, format cache etc.. menu.
Appreciate your assistance by the way.
Not really sure what we can do. Unless you can get the device to boot, we have no way to get ClockWorkMod on the device. You require ClockWorkMod in order to load a new ROM. If you are having this many issues, it may be waisted time. There may be a memory issue with the device. I would not give up. The Thrive really is a great device. If you get it rooted, you will be able to see the whole potential of the device.
I will send it back to Toshiba one more time and see what happens - thank God for NHL playoffs to keep my mind off this catastrophe
Thanks again dalepl
OK, let me know how it goes.

Phone wont boot [Goes directly into HBoot]

I woke up this morning and my phone will not boot. It automatically boots into the bootloader (hboot) and the up/down (volume keys) wont move the cursor to allow me to get to the recovery option. Also if I try to boot into recovery using the hard button combo it vibrates 3 times and the led turns to green, then it just sits/never gets to recovery. Since hboot is looking for the PDimg file I figure I could use this file to revert to stock but I was hoping someone here might have a better answer.
If not can someone let me know how to go about flashing with a PD15img file and where I can find a copy?
Thanks guys
Sounds like your volume button is stuck
Sent from my HTC Glacier using xda premium
Nope because it knows when I'm using them to try to go straight to recovery also the power button cannot be used to select either but it works to turn the phone one. They just stop working in hboot.
A constantly pressed button will of course also react when you're trying to boot directly to recovery. The phone doesn't "know" anything.
Another option is a stuck trackpad.
If all else fails you might try to reflash recovery and or Hboot, it never hurts to try from a clean install.
Nic
Jack_R1 said:
A constantly pressed button will of course also react when you're trying to boot directly to recovery. The phone doesn't "know" anything.
Another option is a stuck trackpad.
Click to expand...
Click to collapse
I think you guys are misunderstanding the point. This has nothing to do with the buttons. My issue is when I turn my phone on (by hitting the power button once) the phone will only boot into hboot. Once in hboot none of the keys (power or volume) work. If I try to boot directly into recovery by holding vol up/down + power; the phone will viberate 3 times and the LED lights up green. It then just sits on a blacklit black screen and does nothing else.
I am looking for eirther; Anyone that has ever had this issue and may be able to shed some light onto why it happened. Which by the way was completly random, I shut the phone off before going to sleep and woke up too it viberating like crazy then when I tried to turn it back on; this is what happened.
Or the answer to this question; How do I install a rom from hboot? Can I just install any rom as a "update" by using the method of naming it PD15IMG? Since it does search for this file when I have a sd card in at boot. But if my memory serves me correct it will ask; "Would you like to install this update?" and if my hard buttons do not work and I cannot click yes than what else can I do?
Thanks for all the help guys!!!!
- M
And I think you can't read. You've been told in 3 posts that the phone boots directly to HBOOT because EITHER A VOLUME DOWN BUTTON OR A TRACKPAD BUTTON IS STUCK, ON ELECTRICAL LEVEL - THE CONTACTS ARE ALWAYS CLOSED. And THERE'S NOTHING YOU CAN DO ABOUT IT ON SOFTWARE/FLASHING LEVEL. You need to fix what's broken, and you've been told what's broken. Patience isn't one of my skills. Good luck from here.
Jack_R1 said:
And I think you can't read. You've been told in 3 posts that the phone boots directly to HBOOT because EITHER A VOLUME DOWN BUTTON OR A TRACKPAD BUTTON IS STUCK, ON ELECTRICAL LEVEL - THE CONTACTS ARE ALWAYS CLOSED. And THERE'S NOTHING YOU CAN DO ABOUT IT ON SOFTWARE/FLASHING LEVEL. You need to fix what's broken, and you've been told what's broken. Patience isn't one of my skills. Good luck from here.
Click to expand...
Click to collapse
I do thank you for your help but you may want to aquire some patience if you plan to continue helping people... since people in need of help are most likely confused.
Thanks though :highfive:
Im my experience Jack_R1's answers are always right and are the answer to your question. If you think otherwise one of two things is happening.
1) You did not explain your problem thoroughly.
2) You need to examine his post(s) more closely.
He has zero tolerance for stupidity or ignorance due to laziness (i.e. not searching). I'm not trying to speak for him or defend him or anything else. He's grown and quite capable of handling all that. The man just knows the answer and gets to the damn point.
I wish we had more people around here like him.

Cannot get into download mode after official ICS update

First off, I hope I posted this in the right forum. If not, then I offer my apologies.
Secondly, my problem is pretty much described in the title to this thread. I was going to wait until after the official ICS update before rooting my tab (sounds a bit silly, I know). Now, I have the official update installed and I was trying to follow directions to root the tab - all of which want the tab to be in download mode. The problem is that when I power down the tab and then hold the volume down + power button, I get the white "Samsung Galaxy Tab 10.1" startup screen. If I continue to hold down the two buttons, then the tab simply reboots, never getting past the startup screen I just described (it will continue to reboot every few seconds for as long as I hold the two buttons down). If I release the two buttons right after that startup screen (as I've seen a few tutorials recommend), then the tab boots up normally.
Any thoughts on either an alternate method to get the tab into download mode, or on what I can do to correct this so I can get into download mode???
I will throw you a bone here friend...my policy is, everybody gets one. lol!
In reading this, I am scared for you if you are thinking about doing any flashing this early.
You are not following the procedure to get into download mode properly. Hold Power and Vol Down ONLY until you see the Galaxy Tab logo. Then release the Power button while continuing to hold Volume down until you see the two icons for recovery and download mode.
I very adamantly suggest you spend at least a week reading the basic How To's on this site or you risk wrecking your device. Not trying to be rude or condesending but your post really does expose your lack of research good luck!
I've flashed an HTC Hero, 2 Evo 4G's, 3 Samsung Epics and a Moment, so I'm not exactly new to flashing/rooting/rom-ing. This is, however, the first tablet I've tried to flash.
I appreciate you boning me, djmatt604 ( ). That was exactly what I needed and I am now in download mode. Thank you, thank you, thank you!
Hold on the power button just until the samsung screens appear, if you hold the power button for 10s it will force shutdown your device.
zilonox said:
I've flashed an HTC Hero, 2 Evo 4G's, 3 Samsung Epics and a Moment, so I'm not exactly new to flashing/rooting/rom-ing. This is, however, the first tablet I've tried to flash.
I appreciate you boning me, djmatt604 ( ). That was exactly what I needed and I am now in download mode. Thank you, thank you, thank you!
Click to expand...
Click to collapse
Haha! Just paying it forward bud I got much of the same when I got started! Your account details definitely aren't indicative of a seasoned flasher lol...Glad you're in good shape!
Actualy you dont have to hold powerbutton the whole time.
Just turn off. Press power (not holding) and you can directly after that press and hold vol down till the download/recover chooser appears.
Sent from my GT-P7500 using XDA Premium HD app
djmatt604 said:
...Your account details definitely aren't indicative of a seasoned flasher lol...
Click to expand...
Click to collapse
That's because I can usually figure things out with the immense help of google and the myriad of forums available. For some reason, I just didn't grasp that you had to hold the volume down button and release the power button. I'm rooted and happy now.
Thanks to all that replied, I appreciate you all!!!!
Right on bro, enjoy your tab!

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