[Q] Omnia 7 AT&T issues USA - Omnia 7 General

I just got my Omnia 7 in the mail today and called AT&T to get it activated. When they tried to look up the Omnia 7 in their system nothing came up. The system said it was an unknown manufacturer and it had know idea what it was. Has anyone encountered this or did the person I talked to not know what they were doing? They got the edge network to work but because it is not recognized as a smartphone they couldn't give me a 3G data plan. I thought I read on other threads on here that they have gotten the Omnia 7 to work on AT&T with 3G in the US. Any help would be greatly appreciated.

dmacke said:
I just got my Omnia 7 in the mail today and called AT&T to get it activated. When they tried to look up the Omnia 7 in their system nothing came up. The system said it was an unknown manufacturer and it had know idea what it was. Has anyone encountered this or did the person I talked to not know what they were doing? They got the edge network to work but because it is not recognized as a smartphone they couldn't give me a 3G data plan. I thought I read on other threads on here that they have gotten the Omnia 7 to work on AT&T with 3G in the US. Any help would be greatly appreciated.
Click to expand...
Click to collapse
just don't let them recognize it as a smartphone
get off the phone and log on to the online system
add the data plan for non-smartphone
then use it!
its unlimited and its cheaper

fsrkewd said:
just don't let them recognize it as a smartphone
get off the phone and log on to the online system
add the data plan for non-smartphone
then use it!
its unlimited and its cheaper
Click to expand...
Click to collapse
That is what I tried to do but for some reason the data won't work on my phone. I double checked my account online and the data is turned on but so far no luck on my phone. I can make calls and text just fine but the data doesn't want to work (EDGE nor 3G). The tech support person said that some cell towers were down but should be fixed by now. Any advice?

Did you use Samsung's netorking tool to select the right network (AT&T)?
There are also some manual APN settings.
Do you have an unbranded phone?

dmacke said:
That is what I tried to do but for some reason the data won't work on my phone. I double checked my account online and the data is turned on but so far no luck on my phone. I can make calls and text just fine but the data doesn't want to work (EDGE nor 3G). The tech support person said that some cell towers were down but should be fixed by now. Any advice?
Click to expand...
Click to collapse
Since the omnia 7 only support one of the two 3g band that at&t use (1900), maybe your area use 850 instead of 1900. Where are you located?

nickschot said:
Did you use Samsung's netorking tool to select the right network (AT&T)?
There are also some manual APN settings.
Do you have an unbranded phone?
Click to expand...
Click to collapse
I downloaded the network tool and it was set to telecom.de so I switched it to AT&T and that got my data working (just EDGE network). Where would I find what APN settings at? I found some APN settings:
apn: wap.cingular
username: [email protected]
password: CINGULAR1
were these the ones I was supposed to use? As for having an unbranded phone there are no stickers or logos on the back but on boot up it has the T-Mobile logo which would explain the telecom.de correct? Thanks for all your help.

fsrkewd said:
Since the omnia 7 only support one of the two 3g band that at&t use (1900), maybe your area use 850 instead of 1900. Where are you located?
Click to expand...
Click to collapse
I am in Kansas City, MO which is a fairly large market. I looked at some maps from 2004 of the different frequency bands and Kansas City had both 850 and 1900. I appreciate your help.

I've got (or better said had) a Omnia 7 from Deutsche Telekom too (they are cheap ). I live in Europe though, so I dont know much about AT&T and their 3G bands. The T-Mobile branding is actually nothing more than the boot logo, some default apps, the search page and default settings for things like MMS and networking.
You can get data working by using the networking tool, but I could not get MMS to work without flashing a retail rom with the right retail CSC for my country. Or well, you can get it to work when you hack on ADC in the registry...

Related

Use T-mobile Htc Hd2 On AT&T 3G Network?

Hi guys, i have already searched the forums and cant find anything related to my title. Basically i would like to know if i could use my hd2 on at&t 3g network and how can i do it. I know i can unlock my hd2 by asking t-mobile but would it work on at&t? Thanks in advance
yeah it works on at&t network but not as 3g. It gets E which is the edge. If you search the forum there's a cab file that will program the phone so you can use data connection with at&t network. I got my phone unlocked via tmobile and have been using it with at&t for a couple weeks now without any problems.
SO you are basically saying that i can do anything i can already do with the phone on t mobile on at&t but except have 3g? So i would have to use edge as my data connection for internet? And how does sms work? Any settings to change to get it to work?
Install this cab file, its all you need to do
http://www.mediafire.com/?kmlmn4wt35m
These are the att settings everything will just work
on att, you can use gprs/edge , but of course no 3g
You have to have T-Mobile account to get the HD2....they don't sell them unlocked... after 40 days of use on a t-mobile account, t-mobile customer service will provide youw ith an unlock code, not before...
mearsfan5 said:
You have to have T-Mobile account to get the HD2....they don't sell them unlocked... after 40 days of use on a t-mobile account, t-mobile customer service will provide youw ith an unlock code, not before...
Click to expand...
Click to collapse
I'm wondering, if the radio can be flashed to support AT&T 3G band, or components are different...
alexsemi said:
I'm wondering, if the radio can be flashed to support AT&T 3G band, or components are different...
Click to expand...
Click to collapse
No, can't be flashed to work on AT&T 3G. You would have to get the Australian Telstra 9193 model which uses the 850 band that AT&T uses. That's the only way to use AT&Ts 3G with the HD2. The bands are set in the hardware.
digitallysick said:
Install this cab file, its all you need to do
http://www.mediafire.com/?kmlmn4wt35m
These are the att settings everything will just work
on att, you can use gprs/edge , but of course no 3g
Click to expand...
Click to collapse
Is there any settings/cab file for Rogers network in Canada?? Any help would be appreciated. Thanks
desiplaya172 said:
yeah it works on at&t network but not as 3g. It gets E which is the edge. If you search the forum there's a cab file that will program the phone so you can use data connection with at&t network. I got my phone unlocked via tmobile and have been using it with at&t for a couple weeks now without any problems.
Click to expand...
Click to collapse
how did you get the unlock code from t-mobile before 40 days of activation. That is what they told me when i asked for the unlock code. could you please share the secret....
mearsfan5 said:
You have to have T-Mobile account to get the HD2....they don't sell them unlocked... after 40 days of use on a t-mobile account, t-mobile customer service will provide youw ith an unlock code, not before...
Click to expand...
Click to collapse
this is incorrect. anyone can get the hd2 without contracts @full price of 450 plus tax. they will also unlock it in 1 to 5 days if you paid full price.got mine from wirefly, and had it unlocked in 2 days.
miguel4u2 said:
Hi guys, i have already searched the forums and cant find anything related to my title. Basically i would like to know if i could use my hd2 on at&t 3g network and how can i do it. I know i can unlock my hd2 by asking t-mobile but would it work on at&t? Thanks in advance
Click to expand...
Click to collapse
i have unlocked my t-mobile htc hd2 and used on att network, all works fine but not 3g.
alsalahi said:
i have unlocked my t-mobile htc hd2 and used on att network, all works fine but not 3g.
Click to expand...
Click to collapse
I have an HD2 on AT&T and everything works, but not fine! If I am browsing the internet and the phone tries to update the weather or mail, really anything else that accesses data in the background it will stop my data connection everywhere. It seems the only way to fix this is a hard reset sometimes, at the very least I have to exit the browser, open the task manager, kill everything, and turn off the data connection in the wireless controls and turn the data back on... My questions to the others who are using this phone on AT&T are 1) are you experiencing the same problems? 2) What did you do to fix this. I have installed the above mentioned cab file for settings and I have also manually entered the settings. I would love the phone even though it only has EDGE except it cant hold a data connection for more than 10 minutes at a time.
profclean2000 said:
I have an HD2 on AT&T and everything works, but not fine! If I am browsing the internet and the phone tries to update the weather or mail, really anything else that accesses data in the background it will stop my data connection everywhere. It seems the only way to fix this is a hard reset sometimes, at the very least I have to exit the browser, open the task manager, kill everything, and turn off the data connection in the wireless controls and turn the data back on... My questions to the others who are using this phone on AT&T are 1) are you experiencing the same problems? 2) What did you do to fix this. I have installed the above mentioned cab file for settings and I have also manually entered the settings. I would love the phone even though it only has EDGE except it cant hold a data connection for more than 10 minutes at a time.
Click to expand...
Click to collapse
Well due to the type of connection that EDGE is, you cannot be on the internet and talk on the phone at the same time. This would also go for all applications that use the data connection...only one at a time. This was the case on the pre-3G phones like the HTC Wizard (Cingular 8125).
alsalahi said:
i have unlocked my t-mobile htc hd2 and used on att network, all works fine but not 3g.
Click to expand...
Click to collapse
i am using the same phone. unlocked it and used att isp to use network. it shows E as edge network but sometimes it shows G in it. i dont know why but it shows G in some places and works better.. does anyone know what is that and why it happens. can i do anything to get G everytime? i use my phone in texas USA
praym said:
i am using the same phone. unlocked it and used att isp to use network. it shows E as edge network but sometimes it shows G in it. i dont know why but it shows G in some places and works better.. does anyone know what is that and why it happens. can i do anything to get G everytime? i use my phone in texas USA
Click to expand...
Click to collapse
The phone cannot and will not get 3G when used on the AT&T network, despite what your icons show...the hardware simply isn't capable. Period.
Bought my unlock code through ebay for $14.00 and had the phone unlocked in 20mins. HD2 works great now.
praym said:
i am using the same phone. unlocked it and used att isp to use network. it shows E as edge network but sometimes it shows G in it. i dont know why but it shows G in some places and works better.. does anyone know what is that and why it happens. can i do anything to get G everytime? i use my phone in texas USA
Click to expand...
Click to collapse
G = GPRS
E = EDGE
look them up on wikipedia if you want more info but.....
GRPS is older and slower than Edge, GRPS max speed in ideal conditions is somewhere i the upper double digits/ lower triple digits. You might be lucky to get into the 200kbps range with EDGE.
In the end both suck compared to being able to get tmobile's 3g signal which ive personally seen hit 5mbit/s here in tampa now that HSPA+ is deployed. Being able to get ATT's 3g might get you right around 1mbit if lucky. I dont know what if any plans ATT has for HSPA+ deployment
digitallysick said:
Install this cab file, its all you need to do
mediafire.com/?kmlmn4wt35m
These are the att settings everything will just work
on att, you can use gprs/edge , but of course no 3g
Click to expand...
Click to collapse
(edited url cause I can't post as a new user)
I used this .cab file and while I can browse the web, I can't seem to send MMS pictures using my AT&T sim, are there other settings I have to change?
EDIT: I found the answer here, after a bit more searching! Thanks all, forum.xda-developers.com/showpost.php?p=6695081&postcount=13
I just bought the hd2 and planning on unlocking it to work on AT&T. I know that I will be getting Edge instead of 3g. But can someone plz explain to me how does it work as far as data plans and mms. Do i need to have a data plan to send mms or mms will be sent through edge. and as for data and web browsing , do i have to have a data plan or since when i go online i will be on edge so i dont need a data plan
mearsfan5 said:
You have to have T-Mobile account to get the HD2....they don't sell them unlocked... after 40 days of use on a t-mobile account, t-mobile customer service will provide youw ith an unlock code, not before...
Click to expand...
Click to collapse
90 Days, unless they changed it. 3 phones unlocked, 90 days between each.

[Q] Focus on T-mobile?

would the samsung focus work on tmobile network if i had the unlock code?
3G and all?
thanks i've searched online and didnt really find anything helpful
if you get the focus unlocked, it will work on tmobile, but you wont get the 3G speeds. Only EDGE, since the focus does not have the required HSPA frequencys used by tmobile.
thanks a lot, thats all i needed to know, Disappointed tho
Reviving this thread. So I have a Samsung Focus unlocked on Tmobile and I cannot get data to work. Any ideas on what could help? i have already added my apn of internet2.voicestream.com
Have you tried epc.tmobile.com
yes I have with no luck but thanks
in the usa depending where you are they either use epc.tmobile.com or wap.voicestream.com might try the network profile app too... i know samsung has addressed this issue and is in the process of fixing it to where when the unit is unlocked the settings from any gsm carrier will work... there is also a homebrew app somewhere that has worked with mixed results too...
ive tried those apns as well. thanks. and i tried the network profile app too any idea where i can get these homebrew apps?
probably in this forum or the wp dev forum here.....
Help
I been trying to figure out the internet and its driving me crazy. Anyone have anymore info on this?
You need to get the Samsung Tools.
http://forum.xda-developers.com/showthread.php?t=924497
Added: Run ADC option to automatically configure Data and MMS settings on reboot.
Click to expand...
Click to collapse
btw samsung focus: 3G Network HSDPA 850 / 1900 / 2100
Samsung Focus Unlock Code
I hope this isn't an issue, as I just ordered a Focus to replace my wife's v1 iPhone on T-mobile USA.
Anyone know a good place to get an unlock code?
The one on unlockcellphonecode.com/ is $45.00 which seems really high to me.
jaschen said:
I been trying to figure out the internet and its driving me crazy. Anyone have anymore info on this?
Click to expand...
Click to collapse
Post of the year! When you figure this **** out let the reddit cloud know.
As far as the frequency concerned, AWS spectrum used by T-Mo is 1700 and 2100 MHz.
Sent from my Bionix powered Vibrant
ATT Samsung Focus on Tmobile
To anyoe else thinking about getting a Focus to use on Tmobile USA network....
I can confirm everything is working and this is how I got it to work.
Everything works except obviously 3G because att and tmobile use different frequencies for 3G (until the merger at least) 2G works great though.
First thing you need to do is either get an unlock code from ATT (unlikey) or go to FastGSM.com and for 19.00 you can get your phone sim unlocked, so that your tmobile sim will work.
Now your phone works and my data was working out of the box as well.
However, you will not be able to send or recieve MMS messages.
To fix this, go to the market and clck on Samsung Apps, then install their Network Configuation app. Open the app and change network from ATT to Tmobile USA and now MMS will work perfectly.
Hope this info helps someone else.
brad1825 said:
I hope this isn't an issue, as I just ordered a Focus to replace my wife's v1 iPhone on T-mobile USA.
Anyone know a good place to get an unlock code?
The one on unlockcellphonecode.com/ is $45.00 which seems really high to me.
Click to expand...
Click to collapse
http://myworld.ebay.com.au/nckzone/
This one worked for me, and ppl here have confirmed it, its the cheapest i think there is.
brad1825 said:
To anyoe else thinking about getting a Focus to use on Tmobile USA network....
I can confirm everything is working and this is how I got it to work.
Everything works except obviously 3G because att and tmobile use different frequencies for 3G (until the merger at least) 2G works great though.
First thing you need to do is either get an unlock code from ATT (unlikey) or go to FastGSM.com and for 19.00 you can get your phone sim unlocked, so that your tmobile sim will work.
Now your phone works and my data was working out of the box as well.
However, you will not be able to send or recieve MMS messages.
To fix this, go to the market and clck on Samsung Apps, then install their Network Configuation app. Open the app and change network from ATT to Tmobile USA and now MMS will work perfectly.
Hope this info helps someone else.
Click to expand...
Click to collapse
are you using a grandfathered data plan ($10) or normal data plan?
detox8907 seems to be on $10 data plan.
Yes I am on the 10 dollar data plan. anyone have this working?
arkavat said:
are you using a grandfathered data plan ($10) or normal data plan?
detox8907 seems to be on $10 data plan.
Click to expand...
Click to collapse
No I am on a Family Plan with Unlimited Web.
detox8907 said:
Yes I am on the 10 dollar data plan. anyone have this working?
Click to expand...
Click to collapse
Have you tried the app suggested by Vico100 ?
brad1825 said:
To anyoe else thinking about getting a Focus to use on Tmobile USA network....
I can confirm everything is working and this is how I got it to work.
Everything works except obviously 3G because att and tmobile use different frequencies for 3G (until the merger at least) 2G works great though.
First thing you need to do is either get an unlock code from ATT (unlikey) or go to FastGSM.com and for 19.00 you can get your phone sim unlocked, so that your tmobile sim will work.
Now your phone works and my data was working out of the box as well.
However, you will not be able to send or recieve MMS messages.
To fix this, go to the market and clck on Samsung Apps, then install their Network Configuation app. Open the app and change network from ATT to Tmobile USA and now MMS will work perfectly.
Hope this info helps someone else.
Click to expand...
Click to collapse
WOWWWW I was searching to see if an unlocked ATT Focus with be able to MMS on T-Mobile US network. Thanks for the information.
I have a Focus and called ATT for unlock code. They said the unlock code will be provided after May 8th. So waiting for a month before I can use it on T-Mobile US.
My only concern was whether I would be able to send and receive picture messages. I hope your solution works next month!!

[Q] HTC Glacier mod for Australia

Please help! I moved to Australia and cant use any data functions on the Optus network. Optus uses 900/2100mHz for both the 2G and 3G networks. They utilize UMTS and HSPA...the same as T-mobile (the folks I intentionally bought my phones from). I know the Glacier doesnt do data at 900mHz, but I can't even get a connection at 2100mHz. I called HTC customer support and Virgin Mobile Australia. Both companies are stumped and say it should work, but it doesn't. 2 phones, 2 sim cards, no data. Voice and SMS work fine. I added the Virgin Mobile APN per their settings, still nothing. Ideas? Is there a patch required to be Aussie compatible?
Second issue, my wife's phone is very weak when it comes to WiFi, I have seen this is a known issue. Is there a fix now that mailing it back isn't an option?
Please help. I have two great smart phones that aren't so smart right now.
Thanks in advance and Happy Holidays.
Resolved. Don't input the APN settings, just enter the APN name and the phone figures out the rest. No luck with wifi.
jkubacz said:
Please help! I moved to Australia and cant use any data functions on the Optus network. Optus uses 900/2100mHz for both the 2G and 3G networks. They utilize UMTS and HSPA...the same as T-mobile (the folks I intentionally bought my phones from). I know the Glacier doesnt do data at 900mHz, but I can't even get a connection at 2100mHz. I called HTC customer support and Virgin Mobile Australia. Both companies are stumped and say it should work, but it doesn't. 2 phones, 2 sim cards, no data. Voice and SMS work fine. I added the Virgin Mobile APN per their settings, still nothing. Ideas? Is there a patch required to be Aussie compatible?
Second issue, my wife's phone is very weak when it comes to WiFi, I have seen this is a known issue. Is there a fix now that mailing it back isn't an option?
Please help. I have two great smart phones that aren't so smart right now.
Thanks in advance and Happy Holidays.
Resolved. Don't input the APN settings, just enter the APN name and the phone figures out the rest. No luck with wifi.
Click to expand...
Click to collapse
So it is definitely working for you? I wanted to get the HTC Glacier as well (i.e. mytouch 4G). If I got it unlocked, would it work on the 3 Australia network? Specifically, are you getting 2G speeds for data usage on your phone, or are your getting 3G speeds. I want to be able to use it in Australia as well. It's a lot cheaper than some of the other phones available with similar specs in Australia.
Sorry for slow reply. Yes, I am getting 3g speeds on Optus/Virgin network. I do not get MMS though or video calls. I only get internet and SMS. Good luck.
Cool thanks for ur help, managed to get it to work in Australia on 3 (dunno about other networks), although from what I've heard the 3G won't work in rural areas because they use a different frequency.

[Q] How to Unlock my mobile network settings?

Hi,
I recently bought a HTC Surround (AT&T), im from Costa Rica and we don't have AT&T as a carrier.
The phone works great with the GSM band but when i try to look for any 3G settings (using 850Mhz band) i cant find any options.
According to an article in the internet (i cant post any links yet) there should be an option called "Mobile Network" where i can turn the 3G on or off, so im guessing AT&T disabled the option (phone doesn't have any 3G sign on the sign bar at the top just the antenna bars).
Is there any way to Unlock the 3G options on this phone?
Thank you.
Help me out a little with your request. The place to turn on/off data is under cellular in the settings page. However, I haven't found "Mobile Network" on mine. However, I did download HTC Connection Setup which allowed the phone to search for various carriers and automatically set up the connections. That program is in Marketplace under HTC apps.
BTW, is your phone SIM unlocked?
Thank you for answering ...Sure ill help you with what ever you need... we might be able to narrow down my problem... lets see
1. HTC connection: yea i tried the app actually i have it installed on my phone but its giving me a message saying "Carrier doesnt exist in the data base" that i need to go a create apn (isnt that for phone internet). so i cant use the application, our carrier here is called I.C.E.
2.The band Costa Rica is using for 3G is the 850MHz. my SIM card is linked to a GSM account (1900 MHz) but the phone should be able to recognize the band tho, isnt that right?
3.how do i know if my phone is sim lock? i just placed my GSM SIM card inside and its working, do i need to try with a different card?
4. how does 3G works in this phone? is it configurable?
I'm pretty sure you are going to have to configure an APN for it to use 3G. As for band switching, I don't think it's possible with the current interface (at least on AT&T). Perhaps there are some registry entries that we will soon be able to access when some of the WP7 developers make headway, but right now, there is nothing of which I'm aware. If you can call on your network, the phone is already SIM unlocked, so no need to worry there.
I found some nice info about switching 3G or 2G etc... which it helps but i think it didnt work on mine.
Does anyone know how to set the HD7 (or surround) to 3G only?
Dialer> ##3282# Call > Settings > 3G only.
But in my case what i saw after that was that all the antenna bars were gone and then it went into no service then picked up signal again. After checking the settings after dialing again it was set to automatic again and if a switch it to 3G only it does the same thing again.
So im guessing it didnt work, ill try to talk to my carrier and see if we can create an APN to handle the 3G.
Is there a chance that the 3G feature is locked by AT&T?
Thanks for all your help if by any chance you find out something else i will appreciate the help.
Well apparently i got it fixed my phone seems to be working on 3G right now, i have the 3G sign on the top bar.
To make the story short.
I just configured my internet, added the roaming options and then tried again ##3282# only 3G and it worked now its showing 3G next to the antenna bars.
Thank you jwzg for your help.
Can not change the language
I have HTC surround. I did unlock AT&T phone. Now it works in Russia.But when I'm changing the languge from enlish to russian: can not save it. Please help me
need help
i have a question and i need some help pease... i have and htc surround which was unlocked from att and now am using t-mobile with the phone however i do not get 3g working what can i do is there any fix for it?
xSebast said:
Hi,
I recently bought a HTC Surround (AT&T), im from Costa Rica and we don't have AT&T as a carrier.
The phone works great with the GSM band but when i try to look for any 3G settings (using 850Mhz band) i cant find any options.
According to an article in the internet (i cant post any links yet) there should be an option called "Mobile Network" where i can turn the 3G on or off, so im guessing AT&T disabled the option (phone doesn't have any 3G sign on the sign bar at the top just the antenna bars).
Is there any way to Unlock the 3G options on this phone?
Thank you.
Click to expand...
Click to collapse
Hi. If your SIM card is old (GSM) add APN: icecelular. If your SIM card is new (Kolbi), add APN: kolbi3g
jaraya13 said:
Hi. If your SIM card is old (GSM) add APN: icecelular. If your SIM card is new (Kolbi), add APN: kolbi3g
Click to expand...
Click to collapse
hi guys
I living to Costa Rica and i have a HTC Surround 3G network not problem apn icecelular
so MMS messenger is a problem, how is the configuration ??????
geovannyguadamuz said:
hi guys
I living to Costa Rica and i have a HTC Surround 3G network not problem apn icecelular
so MMS messenger is a problem, how is the configuration ??????
Click to expand...
Click to collapse
that's easy no problem just download this app from the market is called connection setup I believe then just open it and follow instructions however I have a big question am in US and have an htc surround unlocked from att but I have t mobile and I cannot get 3g is there any setup configuration that has to be make in order for the 3g to work
Thanks!!!
Download connection setup to marketplace and running
the carrier doesn´t exist in database
In Costa Rica mms don´t support ???
geovannyguadamuz said:
Thanks!!!
Download connection setup to marketplace and running
the carrier doesn´t exist in database
In Costa Rica mms don´t support ???
Click to expand...
Click to collapse
I guess not, we have to wait for a custom rom the adresses this issue.
map1989 said:
that's easy no problem just download this app from the market is called connection setup I believe then just open it and follow instructions however I have a big question am in US and have an htc surround unlocked from att but I have t mobile and I cannot get 3g is there any setup configuration that has to be make in order for the 3g to work
Click to expand...
Click to collapse
No, you don't have to do any special configuration. I think TMobile bands for 3G are different frequencies from ATT, so sadly, I think you are never going to be able to have 3G connection on your Surround while you are on TMobile. Regards.
mmmmm tmobile used different bands
mmmmm input to sim movistar in htc, rigth in connection setup appers to configuracion of Nicaragua chance to Costa Rica and input sim ice connection don´t exist in data base... :-( mms is not working!!!

[Q] No Data Connectivity SM-G900F in Canada

Hey everyone,
I have a s5 that i bought in Greece while i was there. i have used it in Greece, Istanbul, and Spain with no problems, however when i returned to Canada i cant seem to get it to connect to the data network here. I am on Fido and i have tried all the various APN configurations that i could find on their support site. i have even left the phone with the store for a few hours to try and get it working and they had no luck. i know that its not teh network or the sim card because i have tried the sim card in a few other phones and it works fine.
Now this is the part that is somewhat confusing to me, I can call and sent text messages.... but anything that requires data, no dice.....
Anyone have any ideas?
Samsung support has been no help BTW. as soon as they see that its a European device they essentially say Oh, i dont have to do anything, call Samsung Europe... obviously that would be a really expensive call.
I had a similar problem with my S3 before and the way I fixed it was to find the correct APN settings and create a new APN setting page and fill it out, dont edit one that is already given to you but create another one and fill it with the correct apn settings which you can get from the fido stores. Have you had any problems with calling and receiving calls ? Let me know if this works.
i have done everything that i can think of as far as apn settings goes. i have reset to default apn settings, delete all the apns, and manually entered ones from customer service, deleted those and nothing... it seems like its an apn related problem, because i can see the network. in the about phone and status section i can see that there is an LTE network available, but my phone just doesnt want to connect to it..... ARGHHH
colinjlyon said:
Hey everyone,
I have a s5 that i bought in Greece while i was there. i have used it in Greece, Istanbul, and Spain with no problems, however when i returned to Canada i cant seem to get it to connect to the data network here. I am on Fido and i have tried all the various APN configurations that i could find on their support site. i have even left the phone with the store for a few hours to try and get it working and they had no luck. i know that its not teh network or the sim card because i have tried the sim card in a few other phones and it works fine.
Now this is the part that is somewhat confusing to me, I can call and sent text messages.... but anything that requires data, no dice.....
Anyone have any ideas?
Samsung support has been no help BTW. as soon as they see that its a European device they essentially say Oh, i dont have to do anything, call Samsung Europe... obviously that would be a really expensive call.
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Does your provider use the 2600 frequency (band 7) where you live?, if not you can`t get 4G mate because the rest of the Canadian bands are not supported bij the G900F.
i get that, but im not getting ANY data. i should at the very least get 3G. the 900F has both of Fido's GSM bands 850, 1900
colinjlyon said:
i get that, but im not getting ANY data. i should at the very least get 3G. the 900F has both of Fido's GSM bands 850, 1900
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Did you try a friends simcard?, maybe yours is faulty somehow. Or maybe a data factory reset/reflash the stock rom may solve the issue.
gee2012 said:
Did you try a friends simcard?, maybe yours is faulty somehow. Or maybe a data factory reset/reflash the stock rom may solve the issue.
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Click to collapse
Sorry, i kinda posted this like a noob would. i should have known better. i have tried the sim card in my old phone that i had before a samsung galaxy s2 skyrocket and it works fine.
I just posted this on the fido forums.
Hey everyone,
I have a samsung galaxy s5 that i bought in Greece and i am not able to get it to connect to the Data network of fido for some reason. i am completly stumped as to why. i paid quite a bit for it so it would really suck to get it home to canada and not be able to use it,..
So, before i get suggestions on things to do that i have already done, BEFORE i bought the SM-G900F (European factory unlocked and not region locked) i made sure that the bands would match up on the phone. its pretty much impossible to buy a phone that wont work in north america anymore. LTE is the only big question, but fido uses B1 and the phone has it.
I have used the phone with no issues in Greece where i purchased it, and also in Istanbul, italy, and Japan. I first thought that it was an APN setting issue, but i have been down every route as far as APN settings go. i have reset the apn settings to default on the sim card, nothing, i have manually entered the apn settings from the "how to configure an unlocked phone page" on this site and nothing, i have deleted all the apns manually then only entered the one APN for internet and mms, nothing.
after that didnt work i took thinks to the next level and did a factory data reset and still nothing.... then i took it one level further and re-installed the phones firmware right from baseline by pluging it into kies on the computer and download mode and all that good stuff..... nothing.
The strange part is that i know that the phone can see the network, because if you go under about phone and status, it will show the available network type, be it LTE or WCDMA, it simply says network status "disconnected"
I can send and recieve calls and SMS messages, but no data what so ever, mms, or internet.
PLEASE HELP!!!

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