[Q] How to Unlock my mobile network settings? - Surround General

Hi,
I recently bought a HTC Surround (AT&T), im from Costa Rica and we don't have AT&T as a carrier.
The phone works great with the GSM band but when i try to look for any 3G settings (using 850Mhz band) i cant find any options.
According to an article in the internet (i cant post any links yet) there should be an option called "Mobile Network" where i can turn the 3G on or off, so im guessing AT&T disabled the option (phone doesn't have any 3G sign on the sign bar at the top just the antenna bars).
Is there any way to Unlock the 3G options on this phone?
Thank you.

Help me out a little with your request. The place to turn on/off data is under cellular in the settings page. However, I haven't found "Mobile Network" on mine. However, I did download HTC Connection Setup which allowed the phone to search for various carriers and automatically set up the connections. That program is in Marketplace under HTC apps.
BTW, is your phone SIM unlocked?

Thank you for answering ...Sure ill help you with what ever you need... we might be able to narrow down my problem... lets see
1. HTC connection: yea i tried the app actually i have it installed on my phone but its giving me a message saying "Carrier doesnt exist in the data base" that i need to go a create apn (isnt that for phone internet). so i cant use the application, our carrier here is called I.C.E.
2.The band Costa Rica is using for 3G is the 850MHz. my SIM card is linked to a GSM account (1900 MHz) but the phone should be able to recognize the band tho, isnt that right?
3.how do i know if my phone is sim lock? i just placed my GSM SIM card inside and its working, do i need to try with a different card?
4. how does 3G works in this phone? is it configurable?

I'm pretty sure you are going to have to configure an APN for it to use 3G. As for band switching, I don't think it's possible with the current interface (at least on AT&T). Perhaps there are some registry entries that we will soon be able to access when some of the WP7 developers make headway, but right now, there is nothing of which I'm aware. If you can call on your network, the phone is already SIM unlocked, so no need to worry there.

I found some nice info about switching 3G or 2G etc... which it helps but i think it didnt work on mine.
Does anyone know how to set the HD7 (or surround) to 3G only?
Dialer> ##3282# Call > Settings > 3G only.
But in my case what i saw after that was that all the antenna bars were gone and then it went into no service then picked up signal again. After checking the settings after dialing again it was set to automatic again and if a switch it to 3G only it does the same thing again.
So im guessing it didnt work, ill try to talk to my carrier and see if we can create an APN to handle the 3G.
Is there a chance that the 3G feature is locked by AT&T?
Thanks for all your help if by any chance you find out something else i will appreciate the help.

Well apparently i got it fixed my phone seems to be working on 3G right now, i have the 3G sign on the top bar.
To make the story short.
I just configured my internet, added the roaming options and then tried again ##3282# only 3G and it worked now its showing 3G next to the antenna bars.
Thank you jwzg for your help.

Can not change the language
I have HTC surround. I did unlock AT&T phone. Now it works in Russia.But when I'm changing the languge from enlish to russian: can not save it. Please help me

need help
i have a question and i need some help pease... i have and htc surround which was unlocked from att and now am using t-mobile with the phone however i do not get 3g working what can i do is there any fix for it?

xSebast said:
Hi,
I recently bought a HTC Surround (AT&T), im from Costa Rica and we don't have AT&T as a carrier.
The phone works great with the GSM band but when i try to look for any 3G settings (using 850Mhz band) i cant find any options.
According to an article in the internet (i cant post any links yet) there should be an option called "Mobile Network" where i can turn the 3G on or off, so im guessing AT&T disabled the option (phone doesn't have any 3G sign on the sign bar at the top just the antenna bars).
Is there any way to Unlock the 3G options on this phone?
Thank you.
Click to expand...
Click to collapse
Hi. If your SIM card is old (GSM) add APN: icecelular. If your SIM card is new (Kolbi), add APN: kolbi3g

jaraya13 said:
Hi. If your SIM card is old (GSM) add APN: icecelular. If your SIM card is new (Kolbi), add APN: kolbi3g
Click to expand...
Click to collapse
hi guys
I living to Costa Rica and i have a HTC Surround 3G network not problem apn icecelular
so MMS messenger is a problem, how is the configuration ??????

geovannyguadamuz said:
hi guys
I living to Costa Rica and i have a HTC Surround 3G network not problem apn icecelular
so MMS messenger is a problem, how is the configuration ??????
Click to expand...
Click to collapse
that's easy no problem just download this app from the market is called connection setup I believe then just open it and follow instructions however I have a big question am in US and have an htc surround unlocked from att but I have t mobile and I cannot get 3g is there any setup configuration that has to be make in order for the 3g to work

Thanks!!!
Download connection setup to marketplace and running
the carrier doesn´t exist in database
In Costa Rica mms don´t support ???

geovannyguadamuz said:
Thanks!!!
Download connection setup to marketplace and running
the carrier doesn´t exist in database
In Costa Rica mms don´t support ???
Click to expand...
Click to collapse
I guess not, we have to wait for a custom rom the adresses this issue.

map1989 said:
that's easy no problem just download this app from the market is called connection setup I believe then just open it and follow instructions however I have a big question am in US and have an htc surround unlocked from att but I have t mobile and I cannot get 3g is there any setup configuration that has to be make in order for the 3g to work
Click to expand...
Click to collapse
No, you don't have to do any special configuration. I think TMobile bands for 3G are different frequencies from ATT, so sadly, I think you are never going to be able to have 3G connection on your Surround while you are on TMobile. Regards.

mmmmm tmobile used different bands
mmmmm input to sim movistar in htc, rigth in connection setup appers to configuracion of Nicaragua chance to Costa Rica and input sim ice connection don´t exist in data base... :-( mms is not working!!!

Related

T-Mobile 3g setup ?

Does anyone know how to make my universial connect to tmobiles 3G ?
im using a T-mobile sim and contract any ideas ?
most of the roms have the operstor settings.. so it will ask to set up operator setting automatically after flash, or you can search for your service providers cab, which will do all the necessary thing to get it connected...

Use of Samsung Focus in UK?

I was wondering, if I was to order a SIM unlocked Samsung Focus from america (there are a few on ebay) would I have any problems using it in the UK?
As far as I can tell it has the same GSM bands as UK phones, but I am wondering why it wasnt launched in the UK?
I think you will have trouble configure MMS for use with your own network of choice (known issue and seems no solution so far). Also, it may or may not support the 3G frequency depending on which band your carrier uses (Focus only supports 2100Mhz band outside of US).
In UK, you should just order the Ominia 7. Same phone (and looks better than Focus, IMO) sans the SD card slot. But with the amount of trouble of getting any SD card to work reliably with Focus, you might jsut forget about it ever had a SD slot in the first place.
I ordered mine to Norway from ebay. Everything but MMS works perfect, and the MMS issue can be fixed with an app from the Samsung Zone in the Marketplace which allows you to change the settings that at&t have hidden away.
I got the Samsung Focus recently and I'm using it on Vodafone UK. I notice that sometimes despite the phone saying full 3G there's no connection and I have to reboot the phone to get a data connection. Anyone else had this?
I have an unlocked Focus too... for those that have successfully got the 3G to connect - what tarriffs are you on, and how did you get it setup??
Cheers
Samsung Focus in the UK
I have a Samsung Focus from Ebay. I have unlocked the phone from fastgsm which was instant and simple to do.
I have the internet and 3g working fine so far by simply adding the Vodafone APN settings in the menu. I haven;t tried mms messages but don;t really use them anyway but think they should work if you use the samsung app for configuring the phone fromt he store.
Just a quick comment. I can;t get the radio to pickup much. I have changed the region to International but I am still getting a terrible signal although I do get some stations they are quickly lost if you move at all. Any help?
^^ I have the same problem with the radio. Unlocked via FastGSM.
howdy. I've got an unlocked focus on vodafone pay as you go SIM; they can't seem to give me any APN etc settings that allows the internet to work. Do you mind me asking what you've entered into yours??
StephenCurry said:
I have the internet and 3g working fine so far by simply adding the Vodafone APN settings in the menu. I haven;t tried mms messages but don;t really use them anyway but think they should work if you use the samsung app for configuring the phone fromt he store.
Click to expand...
Click to collapse
howdy. I've got an unlocked focus on vodafone pay as you go SIM; they can't seem to give me any APN etc settings that allows the internet to work. Do you mind me asking what you've entered into yours??
StephenCurry said:
I have a Samsung Focus from Ebay. I have unlocked the phone from fastgsm which was instant and simple to do.
I have the internet and 3g working fine so far by simply adding the Vodafone APN settings in the menu. I haven;t tried mms messages but don;t really use them anyway but think they should work if you use the samsung app for configuring the phone fromt he store.
Just a quick comment. I can;t get the radio to pickup much. I have changed the region to International but I am still getting a terrible signal although I do get some stations they are quickly lost if you move at all. Any help?
Click to expand...
Click to collapse
Please can you provide details of the apn settings that i must enter as the vodafone rep told me to enter some wap rubbish that didn't work. thanks Lee
Hi update to anyone with the same problem on vodafone enter the apn number in settings-cellular. at bottom add/edit apn:
APN wap.vodafone.co.uk
user name wap13
password wap14
hope this helps.

[Q] Omnia 7 AT&T issues USA

I just got my Omnia 7 in the mail today and called AT&T to get it activated. When they tried to look up the Omnia 7 in their system nothing came up. The system said it was an unknown manufacturer and it had know idea what it was. Has anyone encountered this or did the person I talked to not know what they were doing? They got the edge network to work but because it is not recognized as a smartphone they couldn't give me a 3G data plan. I thought I read on other threads on here that they have gotten the Omnia 7 to work on AT&T with 3G in the US. Any help would be greatly appreciated.
dmacke said:
I just got my Omnia 7 in the mail today and called AT&T to get it activated. When they tried to look up the Omnia 7 in their system nothing came up. The system said it was an unknown manufacturer and it had know idea what it was. Has anyone encountered this or did the person I talked to not know what they were doing? They got the edge network to work but because it is not recognized as a smartphone they couldn't give me a 3G data plan. I thought I read on other threads on here that they have gotten the Omnia 7 to work on AT&T with 3G in the US. Any help would be greatly appreciated.
Click to expand...
Click to collapse
just don't let them recognize it as a smartphone
get off the phone and log on to the online system
add the data plan for non-smartphone
then use it!
its unlimited and its cheaper
fsrkewd said:
just don't let them recognize it as a smartphone
get off the phone and log on to the online system
add the data plan for non-smartphone
then use it!
its unlimited and its cheaper
Click to expand...
Click to collapse
That is what I tried to do but for some reason the data won't work on my phone. I double checked my account online and the data is turned on but so far no luck on my phone. I can make calls and text just fine but the data doesn't want to work (EDGE nor 3G). The tech support person said that some cell towers were down but should be fixed by now. Any advice?
Did you use Samsung's netorking tool to select the right network (AT&T)?
There are also some manual APN settings.
Do you have an unbranded phone?
dmacke said:
That is what I tried to do but for some reason the data won't work on my phone. I double checked my account online and the data is turned on but so far no luck on my phone. I can make calls and text just fine but the data doesn't want to work (EDGE nor 3G). The tech support person said that some cell towers were down but should be fixed by now. Any advice?
Click to expand...
Click to collapse
Since the omnia 7 only support one of the two 3g band that at&t use (1900), maybe your area use 850 instead of 1900. Where are you located?
nickschot said:
Did you use Samsung's netorking tool to select the right network (AT&T)?
There are also some manual APN settings.
Do you have an unbranded phone?
Click to expand...
Click to collapse
I downloaded the network tool and it was set to telecom.de so I switched it to AT&T and that got my data working (just EDGE network). Where would I find what APN settings at? I found some APN settings:
apn: wap.cingular
username: [email protected]
password: CINGULAR1
were these the ones I was supposed to use? As for having an unbranded phone there are no stickers or logos on the back but on boot up it has the T-Mobile logo which would explain the telecom.de correct? Thanks for all your help.
fsrkewd said:
Since the omnia 7 only support one of the two 3g band that at&t use (1900), maybe your area use 850 instead of 1900. Where are you located?
Click to expand...
Click to collapse
I am in Kansas City, MO which is a fairly large market. I looked at some maps from 2004 of the different frequency bands and Kansas City had both 850 and 1900. I appreciate your help.
I've got (or better said had) a Omnia 7 from Deutsche Telekom too (they are cheap ). I live in Europe though, so I dont know much about AT&T and their 3G bands. The T-Mobile branding is actually nothing more than the boot logo, some default apps, the search page and default settings for things like MMS and networking.
You can get data working by using the networking tool, but I could not get MMS to work without flashing a retail rom with the right retail CSC for my country. Or well, you can get it to work when you hack on ADC in the registry...

[Q] cant get on 3G!

It's there somehow that my dvp could be hsdpa locked ir 3g locked, my sin gets 3g icon on the top on other phones bit there is no way I can get it on mine. How could that be?
If you are on mango:
Settings -> Cellular -> Scroll down and check (slide) the 3G connection
I have the 3G option ON.
nesmsm said:
I have the 3G option ON.
Click to expand...
Click to collapse
What OS version do you have and what provider do you have (T-Mobile, ATT, other)
same here, no 3G, just EDGE, running mango in firmware 212, no 3G, my company, TELCEL (mexico)
MJCS said:
What OS version do you have and what provider do you have (T-Mobile, ATT, other)
Click to expand...
Click to collapse
Updated to mango a few days ago, didn't tried without mango.
I guess is oem unlocked, no AT&T or t-mobile branding or apps related or nothing.
I'm in a carrier on Costa Rica, they use here HSDPA 850mhz, ALSO tried a wp7 samsung focus at&t branded but unlocked and it GETS 3G and high speed internet with my sim!!! please help!!
Which dell venuo pro do you have. Do you have the ATT or the TMO version? TMO isn't going to work with your provider.
How do I know that? I don´t see anything on the hardware or software related to AT&T or T-mobile or any else, its oem unlocked I guess.
I got and app called "System View" it says under hardware/network/ 2G GSM 850/900/1800/1900, 3G HSDPA 850/1900/2100
I must be missing something
could it be a defective unit??
Dial ##634#
Slide open the keybaord
tap on the blank area of the screen
enter in qwertyuiop
Click on protocol
enter in *#6336#
If you see TMO on that screen you likely have a Tmobile version of the phone and it is not compatible with your carrier. The ATT version is what you wanted.
yes I have the TMO option, and I thought every dvp has the TMO option on the EM. Now I feel ripped off with this phone, are you sure just Tmobile has TMO option on EM?
If the answer is yes then, I'm selling my DVP, someone needing one?
Thanks for your time by the way.
Ever since I upgraded to Mango I haven't had 3g either. It has no 3g APN settings at all. Does anybody have those settings?
---------- Post added at 07:20 AM ---------- Previous post was at 07:08 AM ----------
MJCS said:
Dial ##634#
Slide open the keybaord
tap on the blank area of the screen
enter in qwertyuiop
Click on protocol
enter in *#6336#
If you see TMO on that screen you likely have a Tmobile version of the phone and it is not compatible with your carrier. The ATT version is what you wanted.
Click to expand...
Click to collapse
So I just did this and it does say TMO. This phone was purchased through AT&T though. I wasn't the person who it was through but it was purchased from AT&T. Does that just mean I'm screwed? Before I upgraded to Mango, it would sometimes go to 3g but only for a little bit then switch right back.
Hmm well I was wrong. My Bad.
Well can somebody post their AT&T 3g APN settings?
I always search APNs names for Costa RIcan provider on google,
For at&t I found this:
APN_______________User Name___________________________Password
wap.cingular [email protected]_________________cingular1
[email protected]_____________________cingular1
Custom____________ APN-specific_______________________ APN-specific
http://developer.att.com/developer/forward.jsp?passedItemId=1700008
But still, I have my APN configured, and I'm not getting 3G, how is that "System Info" app gets that bands information?, its the only source I have, and even it says 850mhz for hsdpa I can't get it to work here.
That doesn't match the fields my phone has. These are the fields
APN
User name
Password
Proxy server/URL
Proxy port
I just use APN in CR, no user or password, neither proxy.
So I got tired of trying to figure this out, so I deleted the APN completely (which had a scary warning). Instantly after that I got an "H" at the top. The speed difference is noticeable already. Maybe after I leave work it'll go to 3G. We'll see. But one things for sure. The settings it had after that update were holding it back.
I'm having same issue w/ T-Mobile's DVP on T-Mobile's network.
I'm using Simple Mobile which uses T-Mobile's Network & I can't seem to get the 3G Data to work.
Any advice on Fixing this or config. setting I need to input? The Phone is Unlock BTW.
I've tried restoring to nodo from mango official, hard reset the phone twice also, nothing, the only difference now is that the intro pic to the EM app was a cup, now is a dog ?

[Q] No Data Connectivity SM-G900F in Canada

Hey everyone,
I have a s5 that i bought in Greece while i was there. i have used it in Greece, Istanbul, and Spain with no problems, however when i returned to Canada i cant seem to get it to connect to the data network here. I am on Fido and i have tried all the various APN configurations that i could find on their support site. i have even left the phone with the store for a few hours to try and get it working and they had no luck. i know that its not teh network or the sim card because i have tried the sim card in a few other phones and it works fine.
Now this is the part that is somewhat confusing to me, I can call and sent text messages.... but anything that requires data, no dice.....
Anyone have any ideas?
Samsung support has been no help BTW. as soon as they see that its a European device they essentially say Oh, i dont have to do anything, call Samsung Europe... obviously that would be a really expensive call.
I had a similar problem with my S3 before and the way I fixed it was to find the correct APN settings and create a new APN setting page and fill it out, dont edit one that is already given to you but create another one and fill it with the correct apn settings which you can get from the fido stores. Have you had any problems with calling and receiving calls ? Let me know if this works.
i have done everything that i can think of as far as apn settings goes. i have reset to default apn settings, delete all the apns, and manually entered ones from customer service, deleted those and nothing... it seems like its an apn related problem, because i can see the network. in the about phone and status section i can see that there is an LTE network available, but my phone just doesnt want to connect to it..... ARGHHH
colinjlyon said:
Hey everyone,
I have a s5 that i bought in Greece while i was there. i have used it in Greece, Istanbul, and Spain with no problems, however when i returned to Canada i cant seem to get it to connect to the data network here. I am on Fido and i have tried all the various APN configurations that i could find on their support site. i have even left the phone with the store for a few hours to try and get it working and they had no luck. i know that its not teh network or the sim card because i have tried the sim card in a few other phones and it works fine.
Now this is the part that is somewhat confusing to me, I can call and sent text messages.... but anything that requires data, no dice.....
Anyone have any ideas?
Samsung support has been no help BTW. as soon as they see that its a European device they essentially say Oh, i dont have to do anything, call Samsung Europe... obviously that would be a really expensive call.
Click to expand...
Click to collapse
Does your provider use the 2600 frequency (band 7) where you live?, if not you can`t get 4G mate because the rest of the Canadian bands are not supported bij the G900F.
i get that, but im not getting ANY data. i should at the very least get 3G. the 900F has both of Fido's GSM bands 850, 1900
colinjlyon said:
i get that, but im not getting ANY data. i should at the very least get 3G. the 900F has both of Fido's GSM bands 850, 1900
Click to expand...
Click to collapse
Did you try a friends simcard?, maybe yours is faulty somehow. Or maybe a data factory reset/reflash the stock rom may solve the issue.
gee2012 said:
Did you try a friends simcard?, maybe yours is faulty somehow. Or maybe a data factory reset/reflash the stock rom may solve the issue.
Click to expand...
Click to collapse
Sorry, i kinda posted this like a noob would. i should have known better. i have tried the sim card in my old phone that i had before a samsung galaxy s2 skyrocket and it works fine.
I just posted this on the fido forums.
Hey everyone,
I have a samsung galaxy s5 that i bought in Greece and i am not able to get it to connect to the Data network of fido for some reason. i am completly stumped as to why. i paid quite a bit for it so it would really suck to get it home to canada and not be able to use it,..
So, before i get suggestions on things to do that i have already done, BEFORE i bought the SM-G900F (European factory unlocked and not region locked) i made sure that the bands would match up on the phone. its pretty much impossible to buy a phone that wont work in north america anymore. LTE is the only big question, but fido uses B1 and the phone has it.
I have used the phone with no issues in Greece where i purchased it, and also in Istanbul, italy, and Japan. I first thought that it was an APN setting issue, but i have been down every route as far as APN settings go. i have reset the apn settings to default on the sim card, nothing, i have manually entered the apn settings from the "how to configure an unlocked phone page" on this site and nothing, i have deleted all the apns manually then only entered the one APN for internet and mms, nothing.
after that didnt work i took thinks to the next level and did a factory data reset and still nothing.... then i took it one level further and re-installed the phones firmware right from baseline by pluging it into kies on the computer and download mode and all that good stuff..... nothing.
The strange part is that i know that the phone can see the network, because if you go under about phone and status, it will show the available network type, be it LTE or WCDMA, it simply says network status "disconnected"
I can send and recieve calls and SMS messages, but no data what so ever, mms, or internet.
PLEASE HELP!!!

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