[Q] htc mail sync problems - G2 and Desire Z General

Anyone have problems with mail syncing?
It seems to have stopped working and only syncs when I go in the app.

surely I am not the only person with this problem...

yes i have same thing...i disabled calender and book sync and toggled auto sync...then presto mine was fixed...still not sure why.
Sent from my HTC Vision using XDA Premium App

I don't have book and changing calendar has not made a difference. Also noticed that it happens on TI backup now. Not sure if it is related

I've even done factory a reset and nothing has changed. No idea why!

must be a way to get this going again...can't clear data in the app section which is odd

I have this with my school e-mail since they installed exchange server 2010. To fix it (temporarily), you have to clear all the categories on all the events in your calendar (via outlook, thunderbird or web-based) and then re-apply them.
Note: it is temporary because every so many weeks, the issue reappears.

Yep. Same here. Noticed it a few weeks ago and thought it was just me. Had a major clearout on the phone (new SD card, hard reset, etc. etc.) and it's still a problem.
So it's standard HTC ROM (2.3.3) and I'm syncing with MS Exchange. As the OP says, there is no sync unless I open the app, irrespective of changes made to the scheduling. For what it's worth it's currently set to sync every 10 mins Mon-Fri 9.00 until 18.00 and then every hour off-peak.

Related

[SOLVED] Gmail not syncing anymore

I just noticed a few days ago that GMail isn't syncing with my phone anymore. I send myself an email just to check and it never showed any notification untill I manually entered the application and updated. Of course, I'd ran this test before and it worked flawlessly. I really need this to work because I use my email a lot for work purposes.
I'm currently on CM-5.0.3.1, ERE36B. I don't really know what may have happened. Configuration to receive notifications apparently is ok. As far as I know the only thing that may have changed is the number of apps. Can there be some kind of interference between some app and GMail sync? Come on it's the Google Phone, if GMail can't work we've got a problem...
Any help will be GREATLY appreciated.
Go into: Settings, Applications, Manage Applications, Filter - ALL, find GMAIL and GMAIL Storage, clear data for both.
Solved! Thanks!
Hi !
Used to get these issues too on my HTC Magic (G2). Nothing wrong with my N1, but this morning, no sync (last sync seven hours ago...).
Turned everything down then restarted and it worked again.
Do you often get that? Is it a google-related issue ?

Microsoft My Phone stuck on Authenticationg user

Hello there,
I am currently trying to backup the data on my HD2 using the Microsoft My Phone system but every time I try, it just gets stuck on Authenticating user and goes no further. Any help??
Thanks
I have been experiencing this problem when restoring the data the last few days and even tried different ROM's .
I finally got through when i unchecked everything in Sync option and left only Contacts check marked. It successfully sync'ed and then i check marked few others(Fav &txt) in sync option and sync'ed again.
What i can conclude is that, if there's lots of stuff to sync, it chokes up and gets stuck. Try sync'ing each option individually...see if that helps!
How do you connect? Use wlan and it should be kinda fast.
What did you check in the sync options?
Default is that every data on your mobile gets synced like videos, photos, ...
I only checked calendar and contacts and the whole sync lasts 10-20 seconds.
Hmmm working for me as of 5 minutes ago, but hadn't been last few hours.
Either they fixed something on MS's end, or having an incorrect date can screw with syncing (I'd jsut reflashed and forgot ot set my date correctly - it was set to Jan 21st). After setting the date correctly it now syncs as normal.
mikron15 said:
I have been experiencing this problem when restoring the data the last few days and even tried different ROM's .
I finally got through when i unchecked everything in Sync option and left only Contacts check marked. It successfully sync'ed and then i check marked few others(Fav &txt) in sync option and sync'ed again.
What i can conclude is that, if there's lots of stuff to sync, it chokes up and gets stuck. Try sync'ing each option individually...see if that helps!
Click to expand...
Click to collapse
Yeah, I tried syncing just the contacts but the same thing happened!! This is the first time I have used Microsoft My Phone so maybe it's that?? I also tried uninstalling and then reinstalling the application but to no avail!
Hi,
I had the same problem after myphone updated itself to the newest version. My solution that worked was manually downloading the touchscreen version at http://mobile.microsoft.com/myphone.
Then I only synced my text messages.
Afterwards the entire phone.
good luck

[Q] Primary gmail account syncing problems

I have not made any changes to the settings but all of a sudden my phone is not consistently syncing with my gmail account. It only syncs every once in a while and it does not sync all the unread emails.
I have tried a reboot by taking the battery out.
Can anyone think of anything else I can do? Thanks in advance for the help.
Have you checked your Account Sync settings (Menu > Settings > Accounts & Sync) yet? Any errors? Sometimes you'll see a red splat letting you know an account can't currently sync. Usually, this is just a temporary issue.
I'll wait to speculate anything else until you can post more info about what you're seeing in your Accounts & Sync settings.
No errors. No ideas.
succorso said:
No errors. No ideas.
Click to expand...
Click to collapse
Man, we're going to need some more info. Did it ever work? What does "once in a while" mean? There's no such thing as random...
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
Yeah, I'd look into that whole Priority Inbox thing. I'm not using that at all because I just don't need it - and I run my own business and still don't need it. It sounds like something "superficial" is at play here. If you weren't syncing you'd truly just not be syncing - or would have errors in the Accounts & Sync area.
As far as I can tell, the whole Priority Inbox thing is managed server-side - i.e. I don't see an option for it within the Android app. Considering no one else is having a similar issue (and those who are using Priority Inbox know what to expect, so they aren't seeing an "issue" on their phone), I would suspect a setting/configuration/option as the problem; and not an actual problem with syncing.
Keep us all posted though! What users expect from software and what software actually does, are two different things...
Thanks for the help. I don't think I did anything to resolve the problem. It just started working again. Maybe it was a gmail thing.
Thanks again.
succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
I've noticed similar behavior once in a while.. i found that unchecking and rechecking the mail sync checkbox in sync settings will temporarily resolve it.. and it doesn't happen very often.
I've always thought it maybe had to do with me toggling the gsm only/wcdma gsm auto settings as I go to and from my house and/or the combination of manually turning mobile data on and off (all battery management exercises) so I just leave mobile data on now (still have always on data off.. this was going to be my next thing I tried if it kept up) and it seems to happen less often but still once in a blue moon it'll hang..
I also use priority inbox but haven't had any other evidence that led me to believe that this was the culprit.
Sent from my HTC Glacier using XDA App
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Genocaust said:
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
not sure your *wife* would appreciate your freudian slip there ... ha.
how did you wipe her gmail settings? i know how to clear the cache. did you mean clear the application data and the cache?

calendar wont sync

Hi, I tried searching for something like this on xda and I couldn't find anything. On my galaxy s2 the calendar app just doesn't sync with my Google mail account. I go into calendar it asks me to go to he Google account sync setting to sync calendar, even though the tick box for sync calender is checked, I click sync now anyway. After it has finished I go back to the calendar app, and it asks me to do the the same thing again. My contacts and even wallpaper form my old phone were synced propyl from my Google account but not my calendar. I just can't seem to find any reason why it isn't working. I've never had any problems like this before on my old rooted htc desire, where was flashing new roms weekly, so why on my galaxy s2. Would someone be able to help me please?
Just wanted to say I have the same problem, hopefully someone can help us.
I think it might be the Samsung social hub, together with the inability if kies to sync with google, and an assumption that you might want to use kies (or a lack of testing with the google calendar)
Try removing your social hub facebook account, and maybe deleting all the calendar data on the phone (under settings/applications/calander) so long as you are confident you have nothing stored locally without a backup.
I find the social hub facebook integration useless at the moment, since it doesn't hide declined invitations for me, so I'm going back to trying the google integration (which means i get birthdays spamming my calendar instead)
tshoulihane said:
I think it might be the Samsung social hub, together with the inability if kies to sync with google, and an assumption that you might want to use kies (or a lack of testing with the google calendar)
Try removing your social hub facebook account, and maybe deleting all the calendar data on the phone (under settings/applications/calander) so long as you are confident you have nothing stored locally without a backup.
I find the social hub facebook integration useless at the moment, since it doesn't hide declined invitations for me, so I'm going back to trying the google integration (which means i get birthdays spamming my calendar instead)
Click to expand...
Click to collapse
I have never used the Social Hub or Kies or even set any calender events on the phone itself but just clearing the calender data did fix the problem, and my Google calender events started syncing.
Thanks
shadowofdarkness said:
I have never used the Social Hub or Kies or even set any calender events on the phone itself but just clearing the calender data did fix the problem, and my Google calender events started syncing.
Thanks
Click to expand...
Click to collapse
Thanks, clearing the data solved my probelms as well
Hmm.. Didn;t stay working for long for me. Must be time to try a new ROM and see if if got fixed with the last updates.
Had the same problem with litening rom 3.1.
I'm now on cognition 1.31. Problem solved.
Sent from my GT-I9100 using XDA Premium App
Hi, i had the same issue and i am using a uk generic rom unrooted. problem seems to have corrected itself now. Wat seemed to cure it for me was to sync over my mobile network instead of wifi.
Sent from my GT-I9100 using XDA Premium App
i also had this problem. i fixxed it within checking apps and delete the calendarfiles completely. after this the sync worked. its a problem of google, which have some android users (not only sgs2)

[RE-SOLVED] Gingerbread ActiveSync Calendar Sync Issue -UPDATED FIRST POST 23/08/2011

I had 2.2.1 on my phone and ActiveSync worked very well for Email, Contacts and Calendar. It would correctly 'ping' the folders, and go fetch updates when they happened.
Since moving to 2.3.3 with an official ROM (and any other ones I tested) I have always experienced an issue with the Calendar Sync portion of ActiveSync.
Email and Contacts still ping the Inbox and Contacts folders as expected but the Calendar has a mind of it's own.
Even though the Calendar folder is also pinged - it kicks off it's own independent 'Sync' request approximately every minute. And, what is worse is that after every one of these 'sync' requests it also initiates another ping on all folders Email, Contacts, and Calendar.
If I leave Calendar sync selected, multiple parallel ping requests end up clogging the server, and obviously this also has ramifications for data usage and battery draining.
I end up having to disable Calendar Sync for most of the time, only manually turning it on/off to sync any meetings I have set up or have accepted invitations to.
If you look at the attached screenshots, you can see that the date/time of the last update for Contacts is staying the same (09/08/2011 15:25) whereas the Calendar is updating every minute. This is happening even though nothing is changing on the Calendar on the server side.
Is this just me ? Or can other people please confirm that they are seeing the issue also.
EDIT: Well apparantly it wasn't just me - but there are very few people who run into this. Clearing the Email application data completely has cured the problem.
EDIT 23/08/2011:
The problem came back. And my original cure did not work. However, in troubleshooting, I realised that one of my colleagues phone's had also started doing the same - at the same time ! Tracing back I found that I had added a birthday field to one of our shared contacts (that both phones were synching) just before the issue started happening. So, having deleted/re-added/cleared data/etc. to no avail, I simply edited the contact on the server to remove the birthday from the contact and everything settled down again.
To verify the fix, I re-added a birthday record to another contact, and immediately the calendar sync started to spin again. I removed it, and immediately it settled down again.
(NOTE: This ties back to my original "fix" too as I had cleared out any suspect appointments/birthdays/anniversaries/etc during original troubleshooting, but the birthday fields were in non-"ping"ed Contact folders - so the contact records had not been refreshed on the phone until I had done a clear data and reloaded them.)
So, my suspicion is that when Android 2.3.3+ finds a birthday field on a contact it tries to add some kind of calendar event for it (I don't know where this event is, as it does not show up on the calendar as far as I can see.) Every time it asks the server to sync the calendar, it expects the server to have the same event - but when it doesn't find it, it asks for another Calendar sync again.
I also tried the same test with the Anniversary field, but that one did not appear to cause any issues.
Hopefully this will help others.
If anyone else is experiencing the issue, please report back if this fixes it for you.
And, if anyone has any ideas why the birthday field is breaking the sync, it would be great to get a full understanding.
ive been told that this was fixed in JVR
at least some calendar sync issue, do not know if this particular error...
This issue is not fixed in JVR. I loaded JVR specifically to see if it had been fixed, and it has not. I rolled back to stock JVH.
I have seen this issue on every Gingerbread ROM to date.
http://forum.xda-developers.com/showpost.php?p=16273547&postcount=321
so i gues he is wrong
ever thinked this might some issue on your site?
or your company server?
btw after a short google search
I was able to clear the client/server conversion error on an HTC Incredible by clearing all the data out of the calendar app using Menu/ Manage Applications. Then re-sync and the problem went away.
Click to expand...
Click to collapse
$omator said:
http://forum.xda-developers.com/showpost.php?p=16273547&postcount=321
so i gues he is wrong
ever thinked this might some issue on your site?
or your company server?
Click to expand...
Click to collapse
The same server works perfectly well with Android 2.2.1, Nokia MailforExchange, and WindowsMobile 6.5 -
It worked perfectly well syncing the Calendar on this phone too while it was on Android 2.2.1 - it was only when I went to 2.3.x that the problem surfaced, and it has been identical on all builds.
Regarding your other post - my phone was recently in for repair and came back completely wiped with a fresh install of the latest Vodafone approved 2.3.3
As soon as I set up the email client it immediately began to spin on the Calnedar again - so it seems very unlikely that clearing data would do anything.
trying it would hurt yes?
well all i am saying it works for anyone around you
you are aware that this version as well as jvr one got updated
maybe it needs updating on server side also to latest idk
try other server maybe
No, I'm not wrong On JVR exchange calendar sync works fine (finally).
Of course you may say that I photoshopped images, or created manually the calendar entry in my phone
Don't get me wrong. It is working for me too. I get all the appointments across.
It is just that the calendar is constantly synching for some reason.
If you look at the account sync options as I showed above, does your Calendar - last update timestamp change every minute ?
I don't use autosynchronization but my calendar entries are updated when I change something in my exchange calendar (currently my last update was around 10:00 AM). I believe it works the same way the email does - by "push". Maybe when using autosynchronization it does this constant updates? What are your email settings? It's also possible that some Exchange setting is forcing constant updates.
Following the suggestion $omator found from someone with a HTC Incredible, I did the following
1. Moved all my appointments on the server to a secondary (non-sync'ed calendar) - this step may not be necessary but I had already begun moving them anyway to see if one was corrupted.
2. Removed my ActiveSync account
3. Cleared the data from the Email application (it was showing that there was still 76K of data associated with it after removing the account)
4. Turned off the phone, and turned it back on again.
5. Added my ActiveSync account back, and allowed it to sync all content (Emails and Contacts - Calendar was still empty)
6. Once everything was settled (including calendar sync) - I moved back all my appointments to my synched calendar on the server.
7. Happy days ! No more constant synching.
Thanks again $omator for the suggestion. I am always nervous about that "Clear Data" button.
happy to hear!
and the fix i was talking about in jvr
is enabling multi calendars sync or something like that
I am using a stock JVR and have this problem as well. I also tried the solution posted but that didn't work either. Any other suggestions?
Found root cause - Contact BIRTHDAY field !
The problem came back. And my original cure did not work.
However, in troubleshooting, I realised that one of my colleagues phone's had also started doing the same - at the same time ! Tracing back I found that I had added a birthday field to one of our shared contacts (that both phones were synching) just before the issue started happening. So, having deleted/re-added/cleared data/etc. to no avail, I simply edited the contact on the server to remove the birthday from the contact and everything settled down again.
To verify the fix, I re-added a birthday record to another contact, and immediately the calendar sync started to spin again. I removed it, and immediately it settled down again.
(NOTE: This ties back to my original "fix" too as I had cleared out any suspect appointments/birthdays/anniversaries/etc during original troubleshooting, but the birthday fields were in non-"ping"ed Contact folders - so the contact records had not been refreshed on the phone until I had done a clear data and reloaded them.)
So, my suspicion is that when Android 2.3.3+ finds a birthday field on a contact it tries to add some kind of calendar event for it (I don't know where this event is, as it does not show up on the calendar as far as I can see.) Every time it asks the server to sync the calendar, it expects the server to have the same event - but when it doesn't find it, it asks for another Calendar sync again.
I also tried the same test with the Anniversary field, but that one did not appear to cause any issues.
Hopefully this will help others.
If anyone else is experiencing the issue, please report back if this fixes it for you.
And, if anyone has any ideas why the birthday field is breaking the sync, it would be great to get a full understanding.
do not forget to report it also to google
http://www.google.com/support/forum/p/Google+Mobile?hl=en
somewhere there =)
Thank you very much for this find! I too suffer from this problem since leaving 2.1 (i think). To all others: this IS a bug, even in JVR. Just about when you think deleting & recreating your exchange account solved this, this problem tends to raise its head again (sometimes after a day or so). Two independent Exchange servers cause this problem for me. The result is that the Calendar still syncs, but at the expense of a constant 10% load, halving battery life. Its even visible in the sync settings of the Exchange account; the spinning circle icon never disappears indicating the looping process. This has been reported to Google multiple times (search code.google.com) but they dont seem to mind.
Sent from my GT-I9000 using XDA App
LiverpoolFCfan said:
The problem came back. And my original cure did not work.
However, in troubleshooting, I realised that one of my colleagues phone's had also started doing the same - at the same time ! Tracing back I found that I had added a birthday field to one of our shared contacts (that both phones were synching) just before the issue started happening. So, having deleted/re-added/cleared data/etc. to no avail, I simply edited the contact on the server to remove the birthday from the contact and everything settled down again.
To verify the fix, I re-added a birthday record to another contact, and immediately the calendar sync started to spin again. I removed it, and immediately it settled down again.
(NOTE: This ties back to my original "fix" too as I had cleared out any suspect appointments/birthdays/anniversaries/etc during original troubleshooting, but the birthday fields were in non-"ping"ed Contact folders - so the contact records had not been refreshed on the phone until I had done a clear data and reloaded them.)
So, my suspicion is that when Android 2.3.3+ finds a birthday field on a contact it tries to add some kind of calendar event for it (I don't know where this event is, as it does not show up on the calendar as far as I can see.) Every time it asks the server to sync the calendar, it expects the server to have the same event - but when it doesn't find it, it asks for another Calendar sync again.
I also tried the same test with the Anniversary field, but that one did not appear to cause any issues.
Hopefully this will help others.
If anyone else is experiencing the issue, please report back if this fixes it for you.
And, if anyone has any ideas why the birthday field is breaking the sync, it would be great to get a full understanding.
Click to expand...
Click to collapse
I have exactly the same issue with GingerBread on an HTC EVO 3D, I followed your instructions to clear any Birthday info on my Exchange contacts, I will report back in a few days to see if this fixes my problem.
I only started having the sync issue when my company upgraded to Exchange 2010.
We've experienced sync issues on my company (using exchange 2003/2007) after some microsoft patches.... we still have MS engineers working to find what the heck broke the sync but without success...

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