Source of connection, phone call problem. - Omnia 7 General

Seems nobody talks about the call problems anymore. My guess is people given upp. Well the good news from Sweden Samsung is that they are aware of the problem! They have keept denying it or saying tbay cant replicate the problem. Finaly it seems like they are actually trying to get there hands dirty. Maybe because its on all new Samsung mobiles.
Now i was having a idea about the source of the problem, but to get some peace of mind on it, all can post if it works, or not. Hopefully we can at least get to the source of the problem.
Now here is my take on the issues, my way of counting out factors:
Here in Sweden, only 1 carrier have Edge on there network. And its the only company reporting call/connection issues. (calls get randomly muted, robot calls, phone keeps changing network, slow internet etc)
Samsung have a new codec on there phones, trying to achive a new, better, call quality. So my belives is that audio codec have trouble using Edge, and that could at least be a start to find the root of evil (but with a great original idea)
So, do you have the mute call issue? Yes/No
Do your carrier have Edge? Yes/No
Plz answer and lets see if we have a more direct approach to complain/call in issues to Samsung all around the world, remember. The more that reports/complain to the company, bigger chance they speed up time to fix it ... although Samsung isnt fast to come around :/
Well post away, does it work on Edge or not?

Yes I have this problem and my operator has EDGE. And I'm battling to get another phone in this price range (probably the HTC desire HD), becasue my service can't fix this and the operator has no clue to what could be wrong. I recomend you ditch the omnia to.

Remember to not but Samsung s2 or any, same prob.:-(. Been thinking the same as you but im gona stick to it cuz my phone is carrier free etc, and my current contract ends in 3-4 months or so, so im on to a new carrier. Sad but thru. Samsung should have addressed this issue fast, now there paying the price on other newer models.
Thnx for the reply, 1 answer and still on right track :-D

given up is the correct word...
next phone won't be samsung either way =) just to bother them!

Can you relate to edge problem to?

Seems there is no Omnia 7 uers left =(

Yes I have the mute call issue, but as far as I can tell, my Carrier does not use EDGE.
When the mute call occurs I see the phone rapidly trying to change networks, and ultimately if it settles on G there are no more mutes in that call. If it goes back to 3G it happens again. During that time the phone loses the signal completely, then jumps back to full once the switch is complete.

Darn, that could mean the end of my theory. Make sure your 100% sure.
Now, with so little going on, i thought people would love a poll to klick on =P

As far as I could find out, My carrier had a test rollout of EDGE in one city, but didn't continue with it. So, no, no EDGE atleast not in the areas I go to.

I'm in Austria, Provider is A1 and it uses EDGE
Fixed my problem by locking the phone to 3G network
Downside is that I have no signal in an area where 3G coverage is poor...
(so I've to switch back to automatic mode sometimes)...
man, this sucks really bad...

Given up describes it best, so many critical bugs (not only the call issue), never ever Samsung again, its a brick with a great screen. How come early reviews didnt report any of these flaws...
I locked the Phone to 3G and still experience silence during calls and creepy modem sounds. Phone tries to switch 3g on and off and eventually loses signal altogether. Last time I could not end the call after it went silent, windows just froze saying "ending call.....".
Usually doesnt happen in areas with really good coverage like cities, but rural areas make it unusable.

You used Cheveron? I have the call issue bug. Sometimes it happens and sometimes its like there no problem. Its like some days is a bad day and other a good day.
I know for a fact that all carriers in Sweden have no problems exept 1. And since the phone is otherwise the best, im soon changing carrier ... cant wait.

I bought my omnia about 5 months ago from ebay and I face this mute problem since, I was living in Oman when I bought this and now I am living in Indonesia and still facing the same problem even if I used another carrier SIM card.
Actually in my case this problem start only when I received a call and I start can hear the caller voice exactly after 12 seconds of connection and after that call, the mute problem happen for all incoming and outgoing call and I need to restart the phone if I want to make outgoing call without mute problem.
Are you guys having the same symtomp and situation?
fyi all carriers in oman and indonesia has both edge and 3G mode, but locking the phone to 3G didn't solve the problem in my case.

yep pretty much the same, you need to restart it in order to place a call again. That however doesnt guarantee that it wont bug again in a couple of minutes. Its very sensitive to signal strength, hence it happens very irregularly, nevertheless its not an operator issue.
Its maybe more pronounced on some networks since coverage varies.
Locking to edge definitely wont fix it, since it will bug on 3g / 3g+ switching still. It is a Samsung radio issue, its time they finally take credit for their flaws...the hard way.

Some more info from me. My theory is that this is not a Samsung-operator problem but only samsung problem. Because I have also tried my phone with a diferent SIM and i had the same problems, mute/modem calls, a little less but nonetheless. So this I think is totaly a Samsung f*** up. I you can excange your phone for a nother in the price range. The HTC sensation seems good but I know it's android but hey better android then a phone that even can't handle calls. I myself am in talks with my operator to change the Omnia for the sensation because they can not fix the problem. I also got we never heard of this before and then I recorded a video of the phone making the modem sounds (the video is on the forum) and presented it to them and said that they fix this or another phone, and now they I think will never know how to fix it so I will probably get a new phone (the sensation). Cheers.

That its Samsungs fault is there no question about. But i just wanted to se if Edge could be a problem, as it seems to be in Sweden at least. And help folks at, for now, choose a diff carrier that might work better = we are all sleeping soundly. Omnia 7 is the best phone out there atm according to me. But thiss connection/ mute call is really destroying one of the best phones atm. :'(

@voltageMX, lucky you but I think you're going to miss samoled display since Sensation only have SLCD display but at least you'll have a phone that working as a phone.
Too bad I bought my omnia from ebay...so I can't ask for replacement from the seller.
my only hope is mango update will cure the problem...

When call issue occurs i usally turns phone off, remove battery a short short while and start it up. I have noticed this have a lottery effect, i can go some day without the issue, only to se it return again, but as a temp fix it ...is better then nothing =/
Now is there any others that called Samsung in there country recently? In Sweden we got a radio Firmware you can get...by sending in your phonE!!!
But it seems to do the jobb. Internet have been reported faster also. We had users signing up and talking directly to Samsung to aid them in there search for the problem. And finally we got it. Waiting for my phone to return so ill report back about firmware version etc.
So, anybody recently talked to Samsung?

Hi,
I'm from Malaysia and I used to have the 2 seconds mute when I was on a 2G network. After that I switch to an operator which only has 3G (domestic roaming for 2G) and I don't face that issue anymore.

Related

Help: Need help figuring if this is a phone issue or carrier issue...

Ok, I've had an 8525 unlocked for about 3 months now... Unlocked and used on t-mobile's network...
Until recently, I've had 0 issues with my phone from what I can remember(now running PDAs v20 windows 6.1 rom)
My problem is, during the day, in my room I recieve any and every phone call that comes in, calls never drop or hang up, BUT the call seems to cut out for about 5-15 seconds and then cut back in.. even though it says I have 4 bars.. in my kitchen with 4 bars, I get all my phone calls, but can't hear people (nor can they hear me at all)... I get emails, and browse the web fine.. but can't use google maps app (can't find my location until I leave lol)
I don't know what's up... at night, when I'm in my room, my phone works fine with no cutting out and in during calls, but during the day, that's when it wants to act all crazy... other t-mobile phones work perfectly fine in my room... my old sidekick also worked fine..
when I'm anywhere else in my city, my phone works fine (even with 2 bars)
I know nothing about how cell phones work when communicating with cell towers so any help someone can give me will be very helpful as I do not want to catch an aneurism calling T-Mobile themselves for help (though I doubt they'll help me since I'm using an unlocked ATT phone on their service lol)
Also... sometimes txt messages come and give me a time like it's in another time-zone... usually this happens when I'm out of state roaming on a different network (Immix in central PA for the most part) but now it seems to be popping up even while I'm home in NY...
any ideas?
seems like some kind of interference near your home...could be a carrier tower or even your TV? You could check with tmob if others in the hood are having day issues...
not sure what radio version u have, but u could try flashing a different one...
I've tried numerous radio's but having the same issues... it's some kind of interference in my house I guess.. I just can't figure out what it is... I called up t-mobile and was embarassed when he said "oh u have an ATT phone" lol he told me to switch sim cards with someone else on t-mobile in my home to see what happened... but.. no progress... I unplugged my wifi router to see if that would help but it didn't
I just find it completely odd that my service craps out on me in my room ONLY during the day... and it never did this when I first got the phone.. I'm completely lost... good news is, it only happens in my house...
Could be someone close by has just invested in a piece of equipment that is causing interference.. Might not be just in your place...
yeah, another thing that MIGHT be causing the interference is that they have been doing a lot of road work in my area... that could also be why it happens during the day but not at night... my kitchen is a different story, but different radio's have gave me different reception... with some radio's... it fades out completely and with others it'll fade out for maybe a second or 2
or it could be my neighbor who recently had a stroke, I guess there might be some machines in there.. who knows
I tried the latest radio and it yielded the best results in my kitchen so far but man oh man does it burn battery when I'm on the phone
I'm having the same problem...well as far as the text msgs go so i called tmobile last night and they took me off the network and placed me back on and since then I havent had any problems
Update: I put my GF's att sim card in my phone and went to all my "dead spots"... even when the signal bars were down to almost 0, the quality of the call was still clear and it wouldn't fade in and out during a call... Does anyone know if there's anything T-Mobile can do? Because I tried my moms sim card in my phone (t-mobile) and gave me the same crappy results (calls fading in and out at full 4 bar signal)

Returning my Xperia - Must be defective

I have an Xperia X1a that I ordered through sonystyle.com and t-mobile is my service provider. I have had non-stop problems with this phone from the beginning. For the first week, I couldn't get internet. I played with settings and performed hard resets. Eventually, internet just started working. The biggest issue (also since the beginning) is that the phone will answer 1 out of every 3 calls. I will select the answer button and the phone will show connected but nothing happens. Same thing when I try to dial out. I have to perform a soft reset and then it works sometimes. Also, when someone calls me and I answer, the phone gives me the dropped call sound and the signal bar will change from 2 or 3 bars to no signal and then reaquire a signal.
Has anyone else had these problems? I am in West Michigan.
I got an x1a from Fry's Downers Grove,IL and have had no problems. One cool thing was when I put my SIM card in it asked if my service provider was AT&T(which it is) and than it installed all the settings. I did not have to enter anything manually.
i have tmobile as well and i haven't had any issues like that... it's a shame it's not working out for you. it does sound like it is defective though. are you sending it back for good or just for replacement?
My X1a has been the beacon of perfection for the past two weeks. Must be a defective unit. Those happen every now and again, just sucks if you are the one it happens too.
Have you tried changing the Band in the Settings-->Connections-->Advanced Networking
from HSUPA/HSDPA to GPRS, then soft reset? (after that mine worked, even after I changed it back to HSDPA and then HSUPA/HSDPA.)
Couldn't connect to the Internet until I did that.
Yep, I've tried all the settings. I was going to hold out for a firmware update but the people that are trying to call me are getting upset with my phone issues.
After dropping $860 on the phone, I really wanted it to be perfect. I think I'm just going to ask for a refund. This phone is pretty ruined for me.
Indeed, after $$$ I'd also expect it to work 100%..try another Unit - cause my experience is that this is the best WM PDA to date..
Good luck (sorry 2 hear u got a lemon).
I just wonder what else is on the horizon. I hear rumors of a few new Android devices coming out and also as second gen X1. I've never used the Android OS and don't know how functional it is for business. Also with the guy from HP dropping the Winmo 6.5 hint, I'm curious to see what happens. Lastly, I read somewhere that Winmo 7 will require an accelerometer. I think it would be a foolish requirement but Microsoft isn't known for making the best decisions....
So hard to justify spending nearly $1k with all the risk (not that the risk will diminish)...
I got mine last week, and when my phone was on, it asked me if I want to install settings from my provider, the only thing I had to fix for the internet to work was the proxy server which I knew. It's just bad luck, it happens every now and then. They have to exchange it for a new one.

My touch hd keeps dropping calls

Hey,
Has anyone else had problems with their HD suddenly cutting of calls even though there is good network coverage? I can have 5 bars of network on the phone, receive a phonecall, talk for a while, then suddenly have the bars drop to 0 and the call being ended. It's getting really annoying at this point.
Also I think the speed of the surfing through network (gprs/edge/hsdpa) has slowed down; it feels as if it doesn't really establish a great connection with the network.
Please tell me you've had this problem and that it's a software issue that is fixable!
Its your 3g network that is dropping calls. I have same problem.
Go to settings, phone and then choose the band tab. Change network from Auto to GSM.
Solves all problems.
I have poor 3g in my home. At home I use gsm mode and when i go back out i switch to auto - 3g mode.
Or it might be because of an old SIM card. If you had yours for a couple of years for example, it might be time to ask for a new one.
i've actually had my sim card for ages, gonna try to order a new one and see if that solves it, thanks for the tip
Let us know!
got the HD and it droped calls all the time. My SIM-card was 5 years old. after changing it worked a lot better but not 100%. Solved that after disabling 3g (bad 3g rec at home), now it works as it should no more dropped calls.
You know.. it would be ideal to have an app that could be assigned to a button press that switches the 3g on and off without needing to go into settings all the time.
I don't use the 3g stuff all that often (mostly wifi) and gsm is fine for sending texts and making calls. Not so sire about mms though.
To be alle to switch it on and off would be ideal and could be used in conjunction with other software to schedule locations or times that would auto switch.
Anyone know of any thing?
i have got the same problem. I have sent my hd to manufacture on warranty. I still waiting on my phone, i let you know what is going on when it will be back to me.
P.S.
sorry about my english
Desperate
Hello to all,
I am having completly same issue with my touch hd.
Expierincing line drops, other side hear me badly or not at all. I tried to update radio roms to 1.09.25.35 and 1.10.25.25 , but ittis the same. Also tried updating ROM to DUTTY HD 1.7.,but it was the same. My network is MTS in Serbia.
Than, I changed finding netwotk to manual, and type of band to GSM (900+1800) UMTS (2100), same result . It looks that this helps a litlle, since I expierence less drops, but I am still unavliable sometimes. Also since my gsm card is 7 years old, I was adviced to change it what I did as well.
This brought even more results, but today, after 5 days of good work in one place (with good reception of 3G) I travell to another city, and you may guess, It started happen again.
All the way phone was loosing signal, calls were droping or even I was unable to make any calls as well.
I am so desperate, and will have to return it to a dealer, although it was my last option...
My was the same problem but it was fix
After I installed couples of upgrade my HD from HTC website and I recieved too many drop call so I uninstalled all the Hot fix . Now every work back to the normal way
Tried that as well, made 2 times hard reset, but no help.
Anyway I had only ine hotfix installed the one for keyboard lag.
I had imprssion in the begining that my problems started with new connection manager database (hotfix that was automaticly installed), but after hard reset everything repeated, so that was not the case....
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Ryanmt said:
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Click to expand...
Click to collapse
Ryanmt, It looks that GSM module sucks...Everything else is superb, but, after all this is a phone, isn't it?
I reversed to original ROM (403 WWE), and RADIO ROM (1.09.25.14), removed HardSPL, and now waiting for asome bright idea to try...
I give myself 7 days before waranty claim...
CORRECTION: I left mine HD for warantty today (11.02.), will report on...
Mine went back for warrenty also. Mine went back due to a faulty screen but i noted down it had major signal issues too.
Have you had any update?
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
djurkash said:
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
Click to expand...
Click to collapse
Im still waiting now is 24th day, but i had sent by carphonewarehouse next time i will send straitgh to htc because cpw is not good.
24 days !? OMG, I hope I won't be that luck. I gave mysef my HD directly to official distributor (same place wher I have bought it) here in Serbia, this is 5th day since I have left it...
HTC told me 5 days from when they receive it.
Sent mine away also
I was experiencing the same problems, even when I had signal it was impossible to call someone(not always but it happends sometimes) and for some reason my FM Radio wasn't working.. I'll try to keep you all informed, if it helped to sent it back to htc..
sounds like htc might be collecting a nice pile of phones with the same symptoms. I wonder if that will prompt them to release a fix of some sort

[Q] Timestamp Issue With Text Messages

Hello,
I'm new here, so forgive me if this has been answered before. I did a search and couldn't find anything that helped with my issue, but maybe I just missed something.
I have a new HTC Surround, originally locked to Telus, but now unlocked and on the Rogers network.
Everything is working great except that the timestamp for incoming text messages is incorrect, and off by about 5 hours. The minutes in the timestamp is accurate, but the hours is off by 5 hours.
For instance, a message sent by me has a timestamp of 4:22p. The reply to that message comes in with a timestamp of 11:25a.
I've seen that this has been an issue for other HTC phones in the past, as well as possibly a problem with Rogers' network but I can't seem to find a fix. I was previously using a Sony x10 on Rogers (hated the phone) and never had this problem.
I sent a message to HTC customer support, but was hoping somebody here would be able to help me faster.
Any help that can be provided would be greatly appreciated.
I had this issue with Bell Vibrant Galaxy S on the Fido as well, and had to use an app called SMS Timefix.
btw Wepeel, who did you use to get the phone unlocked? I'm still trying to find someone to do it for me. I'm in the Toronto GTA area.
Thanks for the input. I don't think there's an app yet for wp7 (at least nothing in the market). I got a response from HTC and they said it was a network problem. However, I've never had this problem on Rogers before. I've only had the Surround for 3 days, and the x10 I had before (for 2 months) never had this problem, and neither did my iphone.
I'm going to contact Rogers tomorrow and see what they have to say about it.
As far as unlocking, I won the phone from Breakfast Television and was given the unlock code directly from Telus. However, depending on where in Toronto you live, you should check out the Pacific Mall (Steeles/Kennedy in Markham) or craigslist.
The Pacific Mall is a great place to go to get anything unlocked, and its usually pretty cheap. There's also an ad on CL right now advertising unlocking for the Surround for $29 (which I find pretty expensive).
Hope that helps.
Same issue, same situation.
I have an unlocked TELUS surround on Rogers, and the timestamps on the TXT messages are -5 hours from the real time.. Obviously the phone is expecting the carrier to timestamp the messages in UTC and the phone is correcting.. there should be an OS tweak for this somewhere.
Oh, and MyNameIsWepeel;
If you think this is fun, wait until you search for something in the maps.. I searched for TELUS in maps hoping to find the local telus dealer and it came up with Telus, Russia. (It's a city apparently). It seems if your phone is configured for Canada (eveything under Region & Locale) the maps search doesn't work correctly. You need to set it up for US to get it to work.
Aoshi_ said:
Oh, and MyNameIsWepeel;
If you think this is fun, wait until you search for something in the maps.. I searched for TELUS in maps hoping to find the local telus dealer and it came up with Telus, Russia. (It's a city apparently). It seems if your phone is configured for Canada (eveything under Region & Locale) the maps search doesn't work correctly. You need to set it up for US to get it to work.
Click to expand...
Click to collapse
The problem with that though, is the market will no longer download apps. Or at least it didn't for me. I changed my locale, which did help with searches in maps, but then I couldn't download any apps. I just kept getting error messages. Changing my locale back to Canada fixed it immediately.
I just changed my locale last night to all US, and I was still able to download apps. Albeit I got an error message occasionally, but then I just restarted the download and it all worked. I figured it was server related.
fast1fred said:
I just changed my locale last night to all US, and I was still able to download apps. Albeit I got an error message occasionally, but then I just restarted the download and it all worked. I figured it was server related.
Click to expand...
Click to collapse
I'll have to check it out again, maybe it was just server problems. I'll admit I wasn't very patient with it.
On an unrelated topic, how are you guys finding the reception on the phone? I've noticed I'm getting slightly poorer reception in some areas that my x10 got great reception.
Well I'm not the best person to ask about reception... I'm coming from an iphone.
My major beef with this phone is the battery life; it's simply unacceptable. I always end up coming home with 20% or less... Either an aftermarket upgrade will need to show up to save the day or I'll be forced to switch phones.
Ive had similar battery problems, but it charges so fast it hasnt been an issue. I throw it on the car charger for 20 minutes and im good for the rest of the day. But back on topic.. i have a similar issue with text messages, except my time stamps are about 30-45 seconds slower which sometimes causes my device to send texts before one is received. its not a huge deal though, but still kind of odd.
Prior to this phone, I had an iPhone 3G, 3GS, Nexus One, and Samsung Galaxy S - all with the same carrier.
This phone has the best reception so far. On my home from work today I tested it out. There's always an area my bars go to zero and my calls drop. With this phone it was the first time I never dropped the call completely. In fact, the signal was completely strong. I'm happily surprised by this.
Well, I finally found out what was causing my reception problems. This phone, or mine anyway, has a very serious deathgrip issue. Any time I would hold the phone at the bottom (where the antenna is) or with both hands, I would lose at least 2-3 bars. A lot of the time I would completely lose signal. As soon as I moved my hand up to the top, right back to full bars.
And since you need to hold the phone at the bottom to text and talk, it pretty much made the phone useless to me.
So I sold my Surround (for $500) and I'm going to get something else.

My Omnia 7 keeps loosing it's 3G connection

My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Click to expand...
Click to collapse
Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
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My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
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Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.

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