Power on and stuck with logo Tmobile - myTouch 4G Q&A, Help & Troubleshooting

Hi everyone
I have one brand new mytouch 4g, just got from tmobile
However i turn on the phone, and it stucks with logo Tmobile Mytouch 4G
I tried to reset, and hard reset with the instruction I search on google (i cannot post the link here cause I dont have enough post)
But still the same. anyone know how to resolve this problem. Please help
Thanks

sthh276 said:
Hi everyone
I have one brand new mytouch 4g, just got from tmobile
However i turn on the phone, and it stucks with logo Tmobile Mytouch 4G
I tried to reset, and hard reset with the instruction I search on google (i cannot post the link here cause I dont have enough post)
But still the same. anyone know how to resolve this problem. Please help
Thanks
Click to expand...
Click to collapse
I would take it back to tmobil store If you just got it. Its a different story if you tryed to do something to the phone and now its messed up.

topgun303 said:
I would take it back to tmobil store If you just got it. Its a different story if you tryed to do something to the phone and now its messed up.
Click to expand...
Click to collapse
i bought it on ebay,thank any way

sthh276 said:
i bought it on ebay,thank any way
Click to expand...
Click to collapse
even if u bought on ebay and u have insurance, u should still have a manufacturers warranty for the phone and they should be able to replace for no charge, dont hurt to ask, all phones should have a man warranty for a year at least, quote me if im wrong ppl

nvmehaterz said:
even if u bought on ebay and u have insurance, u should still have a manufacturers warranty for the phone and they should be able to replace for no charge, dont hurt to ask, all phones should have a man warranty for a year at least, quote me if im wrong ppl
Click to expand...
Click to collapse
im not sure...any one can help

sthh276 said:
Hi everyone
I have one brand new mytouch 4g, just got from tmobile
However i turn on the phone, and it stucks with logo Tmobile Mytouch 4G
I tried to reset, and hard reset with the instruction I search on google (i cannot post the link here cause I dont have enough post)
But still the same. anyone know how to resolve this problem. Please help
Thanks
Click to expand...
Click to collapse
I'm confident I could walk you through fixing it... someone probably flashed something to it wrong and decided to sell it on ebay cause they didn't know how to fix it... you can find my google talk/ yahoo info in my profile

nvmehaterz said:
even if u bought on ebay and u have insurance, u should still have a manufacturers warranty for the phone and they should be able to replace for no charge, dont hurt to ask, all phones should have a man warranty for a year at least, quote me if im wrong ppl
Click to expand...
Click to collapse
manufacture warranty only covers hardware defects... this sounds like someone flashed a bad image to it... should be a quick fix really

any one can help pls

If u got into recovery, does it go into clockworkrecovery? or the stock recovery?

like I said... contact me on gmail/yahoo/msn/IRC... I will help you... if you don't contact me I can't help.

Related

New HD2 dead HELP..PLS

I only had it for about 4 days that I got from online unlock and was flashing the rom with "RUU_Leo_HTC_WWE_1.43.405.1_Radio_Signed_15.26.50.07U_2.04.50_22_2_Ship" it went thru the process and said done but when it boot back up it lock on the boot screen. I pull the batt and now no power on the phone or can hoot to the cpu it a "T-Mobile ver hd2. Thanks for your help..
Well hate to break the news but you flashed a rom for the Leo aka the Euro HD2. You just ruined your brand new phone. Hope you have insurance. Next time read up first before you flash.
I readed the infor on the web site before updated it and it said it was for the phone but guess that a losed for me now....this the web site it came from "//htcpedia.com/news/official-htc-hd2-wm6_5-rom".
hahahaaaaa
rgrover said:
hahahaaaaa
Click to expand...
Click to collapse
agreed, lol.
glcK23 said:
agreed, lol.
Click to expand...
Click to collapse
What you agree to is how childish you two sound...
I saw a thread on here about how to unbrick a phone, now i can't find it
is it the "Possible sollution to unbrick TMOUS HD2/EU HD2 " sticky in tmous rom development ya thinking of?
wont work unless you can get into bootloader.
SecrtAgentMan said:
I saw a thread on here about how to unbrick a phone, now i can't find it
Click to expand...
Click to collapse
Hey if you found out pls hit me up with the link..thx
gee92 said:
Hey if you found out pls hit me up with the link..thx
Click to expand...
Click to collapse
You really did not look very hard, it is the 4th sticky down in the Tmo rom thread ... http://forum.xda-developers.com/showthread.php?t=668347
Sorry to be harsh, but if you could not find a thread, that is that obvious, then why did you even attempt to flash the phone??
It does take some technical knowledge of the phone before you start screwing with them ..
You flashed a Stock HTC EU rom to your TMO US phone ....
If you had done ANY reading about your phone you would have found that the two are different phones , they look alike but they ARE different ...
Now Yes I am trying to piss you off, if you get mad you will go find the stuff yourself and learn it ...
We are here to help , the info is all over the site, but we cannot do it for you ...
So don't cry when people laugh at you for pulling a bonehead move ....
EDIT:
Just want to say, just like in life you pull a bonehead move here, people might feel sorry for you , but they are still gonna laugh ...
watcher64 said:
You really did not look very hard, it is the 4th sticky down in the Tmo rom thread ... http://forum.xda-developers.com/showthread.php?t=668347
Sorry to be harsh, but if you could not find a thread, that is that obvious, then why did you even attempt to flash the phone??
It does take some technical knowledge of the phone before you start screwing with them ..
You flashed a Stock HTC EU rom to your TMO US phone ....
If you had done ANY reading about your phone you would have found that the two are different phones , they look alike but they ARE different ...
Now Yes I am trying to piss you off, if you get mad you will go find the stuff yourself and learn it ...
We are here to help , the info is all over the site, but we cannot do it for you ...
So don't cry when people laugh at you for pulling a bonehead move ....
EDIT:
Just want to say, just like in life you pull a bonehead move here, people might feel sorry for you , but they are still gonna laugh ...
Click to expand...
Click to collapse
Hey you need to look back over the message I never said I couldn't find it on this site..but think you for the info.
Well send the phone back to HTC after 1 1/2 week got it back today but the phone is lock now...call them to let them know and they will give me the code have to check back in two days...but I have it back work is the big thing...
If you're wanting to make it stock again I'd suggest you get the the rom from the link provided. The IMEI code can be found on the back of the box that HD2 came in.
http://www.t-mobile.com/wmupgrade/
The phone hasn't even been out for a year and manufacturs warranty is a year. For HTC this is a simple fix as hooking up a jtag programmer and just flashing a new bootloader. 1st step is to walk into your tmo store you bought it from *****ing up a storm your lawyer dad just bought you that phone and he's pissed and wants them to replace it. Since you said you bought it from some unlock online place?????, weird you would buy the phone previously unlocked then come here to play with roms when you could of skipped all those steps and bought one on CL for $250 and paid $4 on ebay for an unlock code. Ok that being said option 2 if you bought it from a fly by night online company is to directly contact HTC begging them to flash a new bootloader for you and restore the phone to factory condition. Tell them you bought it from a store and make your own bs receipt to send in. 3rd option is to break the phone up and sell it off. The LCD and Digi will bring in $130 easy, case and battery will bring in $40-$50, buttons, mic, and radio chip, $50, then go buy a new one on CL for $250. Hope this helps you more hten the previous posts. But essesially they are right, you flashed a rom for a different phone to yours and now you phone thinks its a Euro HD2 and when it tries to fire up nothing connected to the right pins and it failing. If we had a pin out for the chip or epprom we may be able to fix this but I would imagine its going to require resoldering on a new epprom.
ddgarcia05 said:
If you're wanting to make it stock again I'd suggest you get the the rom from the link provided. The IMEI code can be found on the back of the box that HD2 came in.
http://www.t-mobile.com/wmupgrade/
Click to expand...
Click to collapse
maxpower097 said:
The phone hasn't even been out for a year and manufacturs warranty is a year. For HTC this is a simple fix as hooking up a jtag programmer and just flashing a new bootloader. 1st step is to walk into your tmo store you bought it from *****ing up a storm your lawyer dad just bought you that phone and he's pissed and wants them to replace it. Since you said you bought it from some unlock online place?????, weird you would buy the phone previously unlocked then come here to play with roms when you could of skipped all those steps and bought one on CL for $250 and paid $4 on ebay for an unlock code. Ok that being said option 2 if you bought it from a fly by night online company is to directly contact HTC begging them to flash a new bootloader for you and restore the phone to factory condition. Tell them you bought it from a store and make your own bs receipt to send in. 3rd option is to break the phone up and sell it off. The LCD and Digi will bring in $130 easy, case and battery will bring in $40-$50, buttons, mic, and radio chip, $50, then go buy a new one on CL for $250. Hope this helps you more hten the previous posts. But essesially they are right, you flashed a rom for a different phone to yours and now you phone thinks its a Euro HD2 and when it tries to fire up nothing connected to the right pins and it failing. If we had a pin out for the chip or epprom we may be able to fix this but I would imagine its going to require resoldering on a new epprom.
Click to expand...
Click to collapse
you realise the OPs last post was to tell us he already got his replacement, right?
samsamuel said:
you realise the OPs last post was to tell us he already got his replacement, right?
Click to expand...
Click to collapse
History always repeats itself. And it doesn't help that I'm a post wh......
ddgarcia05 said:
History always repeats itself.
Click to expand...
Click to collapse
heh, three times a day in my experience.
No, lol , hahhahahah I'm glad he got his new phone. I just read his 1st post then the 5 post after that calling him stupid and decided I'd just hit reply.

[Q] SPL+wrong radio=bricked G1

Hi guys
Like a idiot ive flashed danger spl without updating the radio and surprise ive got a brick. My phone insurance has told me the g1 has a 2 year warranty and ive got to take it back to tmobile first.
so the questions are,
1 without recovery or fastboot can i fix it at home?
2 if i cant fix it can tmobile tell what ive done to the phone
3 is there anyway i can completly break the phone so it wont even power on so tmobile cant tell what ive done but still replace it under warranty
thanks
Mick
mick90 said:
Hi guys
Like a idiot ive flashed danger spl without updating the radio and surprise ive got a brick. My phone insurance has told me the g1 has a 2 year warranty and ive got to take it back to tmobile first.
so the questions are,
1 without recovery or fastboot can i fix it at home?
Click to expand...
Click to collapse
If you're good with a soldering iron... cost about $5 for parts you need to make a jtag interface. Read the jtag thread in the dev forum.
2 if i cant fix it can tmobile tell what ive done to the phone
Click to expand...
Click to collapse
CAN? Certainly. WILL? doubtful.
3 is there anyway i can completly break the phone so it wont even power on so tmobile cant tell what ive done but still replace it under warranty
Click to expand...
Click to collapse
Smashing the thing with a sledge hammer should do it, but I strongly believe that this will actually void your warranty.
I suggest that this is a real bone-headed move on your part and you deserve what you got. Returning the thing now for warranty is FRAUD since this is CLEARLY *your fault*. Flashing the 1.33.2005 SPL is not only POINTLESS, it also can be done SAFELY *even with a non-matching radio installed*. Of course you would have to actually read the instructions to learn what the safe way actually IS. Not that its hard to find... its in this forum's WIKI: http://wiki.xda-developers.com/phpwiki213/index.php?pagename=HTC_Dream_Bootloader (look under "new/safe install instructions"). Wow, you didn't read that, did you?
Pointless, you ask? Absofrigginuseless: http://forum.xda-developers.com/showthread.php?t=717874
aint you Mr happy
thanks for your advice
you should be fine (just don't tell them what you did) however he is right it is fraud.
and you WERE stupid enough to do the one thing that can brick your g1 soo.........
themapleboy said:
you should be fine (just don't tell them what you did) however he is right it is fraud.
and you WERE stupid enough to do the one thing that can brick your g1 soo.........
Click to expand...
Click to collapse
thanks you very much, and i do mean that.
i know i made a mistake. Like most mistakes it was a moment of stupidness
just exploring my options for getting the phone sorted.
And i like your more user friendly reply

Quick warranty question

I have a MT4G here that has a bad eMMC chip. It will not boot or load any firmware but I can get to the hboot and recovery menu. I am not the original owner. Will HTC still warranty it? How would I go about getting a warranty replacement directly from HTC? Im sure somebody out there has done or tried this before.
Don't get the warranty from htc. Get it from t-mobile. It will make your life much easier
Sent from my HTC Glacier using XDA App
Will T-Mobile warranty it even though I am not the original owner and I didnt get it from the T-Mobile store? Its a phone I bought off of ebay. Also last time I tried to warranty a MT4G through them (about 4 days ago) they said they were out of stock and tried to give me a Galaxy S 3G.
I got my replacement the other day, and while I was reading through a few things, it said that the warranty does not transfer from customer to customer...might be SOL
clarknick27 said:
I got my replacement the other day, and while I was reading through a few things, it said that the warranty does not transfer from customer to customer...might be SOL
Click to expand...
Click to collapse
That is why I am asking. The warranty info says it does not transfer from customer to customer but I know some people on this forum have gotten ebay or craigslist phones warrantied. I just wanna know how they did it.
Try to transfer to Technical Support when you use Live Chat. I did it on my HD7 which I bought it secondhand and still received a replacement.
I am having the same exact issue, but I happen to be the original owner of the phone. Are they not going to charge me when they find out that my phone is rooted? My phone boots the tmobile splash screen and will get into hboot/recovery, but it will not flash anything.
XPLANE9 said:
Try to transfer to Technical Support when you use Live Chat. I did it on my HD7 which I bought it secondhand and still received a replacement.
Click to expand...
Click to collapse
I just want to be 100% clear on what your talking about. You mean live chat on the T-Mobile website, correct? What if they ask if its my original phone or when they receive it they notice its a different IMEI than the one I originally purchased from them?
kanman said:
I am having the same exact issue, but I happen to be the original owner of the phone. Are they not going to charge me when they find out that my phone is rooted? My phone boots the tmobile splash screen and will get into hboot/recovery, but it will not flash anything.
Click to expand...
Click to collapse
If it has original hboot/recovery, and can't get past the splash screen, there's 100% no way to tell it was rooted. Someone correct me if that is wrong?
Paul22000 said:
If it has original hboot/recovery, and can't get past the splash screen, there's 100% no way to tell it was rooted. Someone correct me if that is wrong?
Click to expand...
Click to collapse
I am using clockwork recovery so they will definitely notice that it has been tampered with. I guess I'm just looking for a way to get a new phone without being charged for it.
Paul22000 said:
If it has original hboot/recovery, and can't get past the splash screen, there's 100% no way to tell it was rooted. Someone correct me if that is wrong?
Click to expand...
Click to collapse
Well.. there's no way to have the original Hboot and be rooted. it will say S-OFF. Yes, you can still have the original 0.86 hboot or whatever - but it will still say s off.
kanman said:
I am using clockwork recovery so they will definitely notice that it has been tampered with. I guess I'm just looking for a way to get a new phone without being charged for it.
Click to expand...
Click to collapse
I am in the exact same situation. If anyone has any guidance, please post
silentsnow31802 said:
I just want to be 100% clear on what your talking about. You mean live chat on the T-Mobile website, correct? What if they ask if its my original phone or when they receive it they notice its a different IMEI than the one I originally purchased from them?
Click to expand...
Click to collapse
I believe that T-Mobile only checks the order number when it processes replacements. Then again, I am prepaid so I have to send in the faulty device first before I receive the replacement so I am not entirely sure. But I know that my secondhand HD7 (bought on a contract by the original owner) was replaced by T-Mobile without any issues.
Ill talk with a tmobile rep online tomorrow. Mine has the engineering bootloader and clockwork recovery with s-off. Looks like ill be putting some extra voltage through the charging port to try and fry it so they cant even boot it. That way they cant tell it was rooted!
silentsnow31802 said:
Ill talk with a tmobile rep online tomorrow. Mine has the engineering bootloader and clockwork recovery with s-off. Looks like ill be putting some extra voltage through the charging port to try and fry it so they cant even boot it. That way they cant tell it was rooted!
Click to expand...
Click to collapse
Have you tried flashing the stock ROM/hboot? [ROM]Glacier_TMOUS_1.17.531.2_Radio_12.28b.60.140e_26.0 3.02.26_M_release
If that doesn't work, you could also try flashing that and pulling the battery so it really bricks and then doesn't turn on...
kanman said:
I am having the same exact issue, but I happen to be the original owner of the phone. Are they not going to charge me when they find out that my phone is rooted? My phone boots the tmobile splash screen and will get into hboot/recovery, but it will not flash anything.
Click to expand...
Click to collapse
I sent my phone in with the same problem with S-off and cw recovery installed and they didnt care. They just charged me $10 for shipping.
I really feel we need to re make the unrooting guide...It has to address S-Off,tock Hboot/Radio,stock recovery, stock rom all in one place for users.
gamershadow said:
I sent my phone in with the same problem with S-off and cw recovery installed and they didnt care. They just charged me $10 for shipping.
Click to expand...
Click to collapse
Can you detail how you did this? For example, did you "send it in" to HTC or T-Mobile?
Paul22000 said:
Have you tried flashing the stock ROM/hboot? [ROM]Glacier_TMOUS_1.17.531.2_Radio_12.28b.60.140e_26.0 3.02.26_M_release
If that doesn't work, you could also try flashing that and pulling the battery so it really bricks and then doesn't turn on...
Click to expand...
Click to collapse
Yup tired this and get a Fail-PU. Phone is truly dead :-(
Ace42 said:
I really feel we need to re make the unrooting guide...It has to address S-Off,tock Hboot/Radio,stock recovery, stock rom all in one place for users.
Click to expand...
Click to collapse
I think there is one floating around somewhere. It doesnt help when the eMMC chip stops working properly though.
Ace42 said:
I really feel we need to re make the unrooting guide...It has to address S-Off,tock Hboot/Radio,stock recovery, stock rom all in one place for users.
Click to expand...
Click to collapse
I can try to put one together. I've made a few in my time (coughsignaturecough )
As soon as I figure out how to finally get my phone working without crashing/cache errors

[Q] Bricked Phone? Can't even turn on to recovery and not charging...

holy cow!! I think I just bricked my phone... I hope someone can help me.
Here's the situation. I was on the latest MIUI 1.6.17 demonSPEED v.1.2. Everything was awesome! Then today I went to my dentist and there was a sign that said that they are not in today and to call a number. I was about to call, then everything got stuck. I needed to call them, so I just did a flash in front of the dentist's office with the ROM I had on my SD card.
re-flashed v1.2 with no problem and I was about to select "reboot my phone", then I was like, oh i'll re-flash Swype as well... the swype zip got stuck for like 5 minutes during the flash (and I still needed to call the dentist). So I was like, ok I'll just pull off the battery and restart the flashing procedures...
That's when I put the battery back and the phone won't even boot up now. I'm now home (didn't even get to call my dentist yet after all that), and plugged in the charger and it won't even charge now (orange LED not turning on)... Can't even boot it in recovery. Phone is unresponsive to any buttons...
Does anyone know of any other way to even turn the phone on?
Geez, that was the Noobiest mistake ever!! All that because I had to make a call... WOw, I'm speechless thinking of my stupidity! I hope someone can help...
Thanks in advance guys!
Quite honestly dude i dont think you have much to hope for except to call tmo and tell them its broken. If its truly bricked even they cant confirm it since they cant turn it on. Only thing i think you could try is pluging it into your pc and trying to see if the pc recognizes it and lets you run adb commands or something similar. Hope this helps.
srivers33 said:
Quite honestly dude i dont think you have much to hope for except to call tmo and tell them its broken. If its truly bricked even they cant confirm it since they cant turn it on. Only thing i think you could try is pluging it into your pc and trying to see if the pc recognizes it and lets you run adb commands or something similar. Hope this helps.
Click to expand...
Click to collapse
I don't know how that's gonna turn out with the replacement... Oh man, I'm so stupid!
missinglink111 said:
I don't know how that's gonna turn out with the replacement... Oh man, I'm so stupid!
Click to expand...
Click to collapse
Here is the thread on emmc chip...
http://forum.xda-developers.com/showthread.php?t=1081243
I doubt you'll have problems. Everyone I've ever heard of sending in the truly bricked phone has gotten it replaced for free but that's my experience. Most don't have a second thought about it because they know there's nothing t mo can do.
srivers33 said:
I doubt you'll have problems. Everyone I've ever heard of sending in the truly bricked phone has gotten it replaced for free but that's my experience. Most don't have a second thought about it because they know there's nothing t mo can do.
Click to expand...
Click to collapse
yup, the thing is that I'm not a T-Mobile customer anymore. I wonder how I'm even gonna get in contact with them to get a replacement. I remember from being their customer, that the first thing they ask you is your phone number with them. If you didn't have one, they just said they can't help you... Does that sound about right?
missinglink111 said:
yup, the thing is that I'm not a T-Mobile customer anymore. I wonder how I'm even gonna get in contact with them to get a replacement. I remember from being their customer, that the first thing they ask you is your phone number with them. If you didn't have one, they just said they can't help you... Does that sound about right?
Click to expand...
Click to collapse
Send it back to HTC. It sounds like you got hardware issues not software. I don't think you even bricked your device.
Lakeshow423 said:
Send it back to HTC. It sounds like you got hardware issues not software. I don't think you even bricked your device.
Click to expand...
Click to collapse
yeah man, that was the analysis of the customer service rep that was helping me. He thinks that the battery somehow is knocked out... That's why he's shipped out a battery. Just waiting for that to confirm that it's the battery or something else! If that doesn't solve it, I'll have to send it back to HTC for repairs. Probably won't be able to get a replacement with T-Mobile since I cancelled my account with them like 4 months ago already... but thanks for the input!
keep us posted eh.
srivers33 said:
keep us posted eh.
Click to expand...
Click to collapse
took quite some time, but i should be receiving my repaired phone back next tuesday... HTC said that somehow the main board was the problem, so they replaced it... hopefully for a better one! haha

HI im in major trouble LG G2 D802

Hi i just recently bought a LG G2 D802 i updated the software to lolipop the screen became erratic , the sim stopped working and storage went from 32gb to 10gb i think its refurbished but what are the chances of me being wrong can anything else justify all this? Can it be fixed ? Am i screwed? IT WAS A MONTHS PAY DAMMIT HELP PLEASE ANYTHING WILL HELP ANYTHING
ssj1236 said:
Hi i just recently bought a LG G2 D802 i updated the software to lolipop the screen became erratic , the sim stopped working and storage went from 32gb to 10gb i think its refurbished but what are the chances of me being wrong can anything else justify all this? Can it be fixed ? Am i screwed? IT WAS A MONTHS PAY DAMMIT HELP PLEASE ANYTHING WILL HELP ANYTHING
Click to expand...
Click to collapse
i seen phones fixed after flashing wrong variant if your phone was refurbished with fake info. theres alot of info on the refurbished thread.. so i say yes youll be able to get it back.
raptorddd said:
i seen phones fixed after flashing wrong variant if your phone was refurbished with fake info. theres alot of info on the refurbished thread.. so i say yes youll be able to get it back.
Click to expand...
Click to collapse
I actually went to the shop i bought from ( local retailer) obviously voices were raised and i left the phone their now. They're gonna check if the phone is actually refurbished what are the chances it is? Any idea? Cause im pretty sure it is
ssj1236 said:
I actually went to the shop i bought from ( local retailer) obviously voices were raised and i left the phone their now. They're gonna check if the phone is actually refurbished what are the chances it is? Any idea? Cause im pretty sure it is
Click to expand...
Click to collapse
well i cant really tell but by the way its acting up it seems like it isnt a true d802. wait aand find out what they say you need to see the motherboard model/variant and thats your variant. if it says d800 then it isnt a d802. and you need to follow intruction on how to recover from from it..
raptorddd said:
well i cant really tell but by the way its acting up it seems like it isnt a true d802. wait aand find out what they say you need to see the motherboard model/variant and thats your variant. if it says d800 then it isnt a d802. and you need to follow intruction on how to recover from from it..
Click to expand...
Click to collapse
If it isn't a d802 im calling the cops on them i got a receipt and all so im just gonna take my money back or take another one -_- i just wanted some mental confirmation if it isn't a d802 im pretty sure they ain't walking away from it LITERALLY
ssj1236 said:
If it isn't a d802 im calling the cops on them i got a receipt and all so im just gonna take my money back or take another one -_- i just wanted some mental confirmation if it isn't a d802 im pretty sure they ain't walking away from it LITERALLY
Click to expand...
Click to collapse
before flashing this is the first thing that the user has to do. check their phone if you suspect its refurbished or bought it from like alien express ect. it should be there in big letters. ive seen this very often.
raptorddd said:
before flashing this is the first thing that the user has to do. check their phone if you suspect its refurbished or bought it from like alien express ect. it should be there in big letters. ive seen this very often.
Click to expand...
Click to collapse
Is there any way to check the real imei number without opening the phone?
I have got a same problem. internal storage seems 32 gb but i can use 10 gb. I'm using cloudy g2 and I don't want to back to stock
ssj1236 said:
Is there any way to check the real imei number without opening the phone?
Click to expand...
Click to collapse
Ther are suggestion you can try those but they claim not to be 100% sure. so its up to you.
read the firsts post there are links to only check..
http://forum.xda-developers.com/lg-g2/general/warning-to-people-bought-phones-ebay-t2991195
I haven't had the exactly the same problem as you, but have been in a similar situation where I bricked my phone. I'm here to help if needed.
Thanks for all the help everyone lets hope it goes well when i go to the shop tomorrow.

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