It seems a few people have had this problem and now I am the latest victim. My A500 started acting odd with widgits disappearing and not allowing me to re-add them to the screen even though there was plenty of room. I tried rebooting but now my tab is stuck on the ANDROID load screen and stays there forever. Has anybody come across this and figured out a solution? I have tried a hard reset and have restarted holding volume up but neither of those helped. I contacted Acer tech support and those idiots told me to do a factory reset from the app menu which is impossible if android fails to boot. Now they want me to send it in for repair but I'd rather not do that and it is past the 14 day mark to return to Best Buy.
Oh, and I am not rooted.
Sound like a rogue app had a field day on your tablet... Keep trying to get it booted... remove any sd, usb etc...
fartsman said:
It seems a few people have had this problem and now I am the latest victim. My A500 started acting odd with widgits disappearing and not allowing me to re-add them to the screen even though there was plenty of room. I tried rebooting but now my tab is stuck on the ANDROID load screen and stays there forever. Has anybody come across this and figured out a solution? I have tried a hard reset and have restarted holding volume up but neither of those helped. I contacted Acer tech support and those idiots told me to do a factory reset from the app menu which is impossible if android fails to boot. Now they want me to send it in for repair but I'd rather not do that and it is past the 14 day mark to return to Best Buy.
Oh, and I am not rooted.
Click to expand...
Click to collapse
See my reply in the hard reset thread and see if it helps.
_motley said:
See my reply in the hard reset thread and see if it helps.
Click to expand...
Click to collapse
Thank you so much!!!!!!!!! I had just put on my shoes and was about to head out the door to fedex my tab to Acer when I got your response. You oughta send them a consulting bill!
Related
My friends Samsung Focus seems to have gotten stuck turning on just showing SAMSUNG... phone did not have a SD card in it all. We had tried a sd card but never worked so removed it. About a week later the phone just rebooted and got stuck on boot.. Did the hard reset a few times and nothing? Also I accidentally got the phone in download mode. Since i have a Captivate, ive seen the download mode before and used it for kernels and such.. Is there any use of it on the Focus somehow? It says download mode and then do not turn off. it takes about 10 minutes..
Anyone have any suggestions or know anything? Phone is unlocked for tmobile, so cannot go to ATT to get replaced..
Thanks
same issue - samsung black screen no sd card at all
My Focus did the same thing today - it was almost as if an auto update was sent out, and the device reset itself. When I tried to enter my passcode, i got errors, and then upon resetting I became stuck on the black samsung screen. I've tried hard and soft resets with and without the SIM card. Nothing.
Any advice, beyond heading into ATT tomorrow?
hard reset is the 3 button combo, right? if so whats the soft reset?
yes. hard reset is the +, power, camera combo. soft reset is just powering down and then starting back up.
That is the issue I am having with my phones and I believe it is heat related. Check battery meter when you do the battery pull and reboot. Also the battery is warm to the touch also the screen if it stays in the samsung boot mode.
mine did the same thing this morning... I have a warranty replacement on the way. Would love to know what/why/ fix etc... though.
trolane said:
mine did the same thing this morning... I have a warranty replacement on the way. Would love to know what/why/ fix etc... though.
Click to expand...
Click to collapse
I have gotten a new replacement and battery and still have the same issues if I keep it in my jacket or shirt pocket.
trolane said:
mine did the same thing this morning... I have a warranty replacement on the way. Would love to know what/why/ fix etc... though.
Click to expand...
Click to collapse
I hope theres a fix soon. My friend uses the phone for tmobile so cant really do anything. I wonder whats really happening with these phones.
Deadem said:
I have gotten a new replacement and battery and still have the same issues if I keep it in my jacket or shirt pocket.
Click to expand...
Click to collapse
That is absolutely weird. This phone really has a big defect then if this happens out of the blue. Not good for Samsung... unless its the software that is screwy
Just had this happen today.
Stuck at samsung boot logo. Unable to get past it for hours. Getting it replaced tomorrow
peterfnet said:
Just had this happen today.
Stuck at samsung boot logo. Unable to get past it for hours. Getting it replaced tomorrow
Click to expand...
Click to collapse
Update on my situation: I was able to had reset it, but it still kept me at the Samsung logo. AT&T replaced it. That solved the problem
Same issue here with my Rogers Focus, it has happened on two devices now. Would love to know what the problem is, so when I get my third one I can avoid it.
Happened to my Focus as well. Since I'm using an unlocked device and I'm not in the US, it looks like I'm pretty much screwed unless someone comes up with a fix like a ROM or something that can solve the issue.
From what I can tell its not battery related at all. I tried the battery from a Galaxy S I had and still didn't fix the problem.
The thing is that Samsung of America firmwares are very hard to find. I have find all the Roms on this page http://www.samfirmware.com/ even instrucction on how to flash the phone. The thing is that they only have the Omnia firmwares, we need a i917 Rom. One more thing you can put your phone in Download mode pressing Volume Up and Camera botton simultaneus from there you can flash the Phone. Come on we need a real hacker who can bring us a firmware for this phone.
Going into download mode is pointless until we get a Firmware. Looks like no Dev/Hacker is interested in Samsung Focus right now.
Hi all,
I have had loads of problems with this phone, so I decided to do a factory reset.
It rebooted as normal until it got to the Motoblur setup page
It asks for the Motoblur details to be entered, but once you have entered them and pressed the 'next' button, it goes back to the previous screen instead of the next step and then gets stuck in a never ending loop.
I've tried skipping the sign in process but instead of skipping it, it just goes back to the first Motoblur account setup screen instead.
Out of desperation, I have tried to make several new Motoblur accounts but every single time, it gets to 80% completion, then stops.
I have even left running all night (plugged in) and it still freezes at 80%
I can't do another factory reset because it won't get past the Motoblur setup screen.
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Only had it for 7 weeks and am awaiting a response from Expansys on what to do.
Any help from you guys will be greatly appreciated.
Apply a debrand image of your system and do a full wipe
phorenzik said:
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Click to expand...
Click to collapse
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
StevePritchard said:
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
Click to expand...
Click to collapse
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
I notice there was an option to boot from SD in the recovey mode.
Would this allow me to boot an official motorola rom?
If so, where would I get the rom from?
A walkthorugh on exactly how to do this would be appreciated if this method could fix my issues.
I'm really annoyed because I sold my HD2 for this phone and I'm regretting it.
Thanks
phorenzik said:
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
Thanks
Click to expand...
Click to collapse
I think you need internet connection in order to validate your account or create a new one. Check your APN settings first, or do it on wifi.
Hi,
I've tried it whilst connected to my wifi router. I've even tried it via the data connection but nothing happens.
It seems that despite the data/wifi connections being there, it just ignores them.
I think this is the issue. It's not connecting and I don't know why
The phone displays the wifi/3G data symbols in the task bar but it doesn't seem to be using them during the Motoblur setup
Mine is dead too!!!
Hello everybody,
Greetings from sunny, flooded, blown away, Queensland Australia!
Long time lurker, first time poster...
I have a...
Vodafone-Australian-2.2-Milestone2
2 weeks old and its an expensive paper weight. It was rooted and thats about it, had a bunch of root required apps on there, installed the bootstrap, but hadnt installed Xrecovery yet.
I was playing around the other day. changing settings, installing and uninstalling a heap of apps, testing them. Some app suggested I restart or it restarted itself, cant recall, and that was the end. Boots until it gets past the M, and then its just bootloop city.
Won't register on comp in RSD or anything. Will boot to stock recovery and cleared cache and data several times, but that didnt fix anything. Won't even charge the battery. It will run an update but has to be signed. Problem is, we havent had any updates yet on these phones in Australia and there are no custom roms. What update.zip could I get to try to fix it, because I think thats about my only hope.
While recovery was wiping the data and cache it would stop frequently and each time I would touch the ok in the bottom corner of the screen and it would continue, and seemingly despite the 10 or more stops, completes fine. Surely thats not normal.
Out of ideas, I would just send it back with a story but the vodafone boot animation is replaced with disco flashing lights. and thats all it does, non-stop. Do you think they will notice someone has been tinkering?
Ideas? Thoughts?
Oh, and forgot to mention, when I first got it I had the same problem with the Motorola sign in wizard on startup, for quite a while, cant remember how I got around it though. Stop trying to sign in and just get out of that wizard, install ADW Launcher or similar and dont go near any Moto apps. You are only required to do a Gmail sign in, not Moto.
That's the problem though.
I'm stuck at the Motoblur sign in and it will not skip.
Whenever I select skip, it just goes back to the motoblur sign in page instead of going to the home screen.
Basically, in a nutshell, this is what's wrong:
I can't sign in to motoblur (gets stuck in a loop)
I can't create a new motoblur account (crashes at 80% every time)
I can't skip the sign in process (takes me back to the motoblur sign in page instead of loading home screen)
This is my first and last Motorola phone. Not good at all.
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
benking1972 said:
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
Click to expand...
Click to collapse
It just goes back to the motoblur setup/signin screen no matter how many time I press home, back or skip. It's as if a dll is missing and it's unable to boot to the home screen.
How do I flash a new SBF?
Motorola have agreed to let me return it but if I can do it myself I'd rather do it.
I have found this guide http://forum.xda-developers.com/showthread.php?p=11155476#post11155476
but the link to the UK SBF is dead
Yeah, that's the one, and the link to UK SBF works fine for me. If you can't get it to flash that way, then you are going to have to do it the way I am about to do mine, which is...
http://forum.xda-developers.com/showthread.php?t=804088
Failing that, send it back and be done with it.
since its so new id send it back. you shouldnt be having this problem at all. the milestone 2 is a very solid phone. i had mine running for 90 days straight not even a reboot or crash or anything lol. sounds like you just got a duff one. with any piece of technology theres bound to be a few that slip through the net. even if you find a fix for your problem you dont know what is causing it. and if youve had problems before then somethings obviously wrong. since theyve agreed to let you return it then thats your best option.
Probably i should send mine one back as well.
Bought a new Milestone 2 yesterday (from ebay, Chinese guys but as per retail package phones are for UK market). Put the SIM in just to check before wiping out everything from my old Defy. Made a call, checked the version and the menu and put the SIM back to Defy to backup all I needed. Plugged Milestone to the mains. 3 hours later found promising "Fully charged" on the screen and put the SIM in. That was it... Since I can't power the phone whatever I do. I thought the Power button went off as I tried to perform hard reset (x+Pwr), BRM (Arrow up+Pwr) and nothing happent at all. But then I put the phone on the charger again and the Power button worked fine switching the screen off and back on.
Any other methods to get the phone running?
UPDATE: It's strange and weird, but I've just had an idea to remove SD card and it worked - the phone powered on immediately!! Formatted the card using card reader, put it back - the phone works flawlessly. Fantastic! =))
Ok so my Iconia is rooted and has been since I bought it. However today and the past couple days it would randomly freeze and restart. Now it is stuck in a constant reboot cycle. I tried reset button and nothing. Tried holding volume down and power and it comes up saying restoring or what ever and then drops me at an exclimation mark and the android guy. Any help guys?!? I haven't canged anything that I can think of.Sometimes it will boot to the screen being locked but crashes again seconds after unlocking
If nobody knows I guess I will try and take it back tmrw?
Seems done for if no hard reset is working. Did you mess with any files to make this happen?
Do you have adb set up and working? If not, that might give you some help. There are various threads on how to set it up in windows and Ubuntu(I've gotten it to work on Debian and Trisquel also)
Just bought my A500 today, started seeing it wake up every few minutes and read in another thread that a factory reset fixed it. I tried a factory reset following the manual and now my un-rooted, purely stock A500 is stuck on a boot loop. Would appreciate any ideas people might have.
Nope i didn't change anything. And I don't have adb set up. I think I will just get my money back and get the asus
9646gt said:
Nope i didn't change anything. And I don't have adb set up. I think I will just get my money back and get the asus
Click to expand...
Click to collapse
Good luck finding one. I had a manager at Bestbuy look into their distribution channel software and the SKU wasn't even found, even though it's on their website. Dunno about other places.
"Chatted" with ACER tech support tonight. I was told to turn off the tablet, turn it back on, then hit the reset button (because of course I didn't think to do any of that before). The result was the same and with nothing else to give me told me I would need to send the unit in for repairs that could take up to 14 days. I think I will elect to take it back to Best Buy tomorrow for an exchange....
I bought this thing early this year and it has completely crashed to the point of requiring a factory reset 5 times now. I've sent it back to Toshiba only to get it back recently but all they did was a "factory reset" . Needless to say it just crashed again only this time the factory reset isn't bringing it back online it just freezes at the "Toshiba Leading Innovation" splash screen. Hopefully customer support will contact me with a week or two as they will not take your call. Oddly enough you can only call tech support and leave a return call number for customer support.
It's a shame since the device works very nicely between factory resets
Anyone else have these problems?
Splash screen keeps looping.
Asking for log in password that doesn't exist
Random reboots
Frustrating !
What ROM build are you currently running? Do you have fastboot on the device. If you want faster help and maybe resolution to your problems,
MOD EDIT: RULES STATE:
Encouraging members to participate in forum activities on other phone related sites is prohibited.
Click to expand...
Click to collapse
Can't really tell what software version I'm running at the moment and I can't even factory reset it anymore it just won't get past the leading inovations screen even after a factory reset. The firmware has not been tampered with from factory.
MOD EDIT: RULES STATE:
Encouraging members to participate in forum activities on other phone related sites is prohibited.
Click to expand...
Click to collapse
OK, if you go into recovery, how many icons do you have?
2 icons , the white box and the android logo
That is a problem. If you cannot get the device to boot, there is no way for us to get fastboot or ClockWorkMod on the device. Try removing both batteries and leaving them out for 20 minutes. Reinstall them and see if you can get the device to boot. There is also a way to get it to boot into safe mode by holding the volume down and power button.
the safe mode option doesn't do anything and the volume up and power simultaneously gets me into the factory reset, format cache etc.. menu.
Appreciate your assistance by the way.
Not really sure what we can do. Unless you can get the device to boot, we have no way to get ClockWorkMod on the device. You require ClockWorkMod in order to load a new ROM. If you are having this many issues, it may be waisted time. There may be a memory issue with the device. I would not give up. The Thrive really is a great device. If you get it rooted, you will be able to see the whole potential of the device.
I will send it back to Toshiba one more time and see what happens - thank God for NHL playoffs to keep my mind off this catastrophe
Thanks again dalepl
OK, let me know how it goes.
Helo Forum,
You must have noticed I'm a new member. This forum came highly recommended by every site and every other forum I had visited in search of a solution to my uniquely strange problem. It amazing what wonderful job you guys are doing solving people's problems for free.
Phone status: Samsung Galaxy Note 2, upgraded to android 4.3, rooted but not yet flashed a custom rom, hard reset a couple of weeks ago.
Without warning, my note 2 started acting up. I picked it up after an hour of receiving a call only to notice that it was stuck on the samsung logo screen. Prior to that, I can confirm that I did not tamper with it in any way. I turned it off and on again, this time around, all I could see is a screen filled with strange tiny ash colored horizontal lines from top to bottom. It simply got stuck on this unresponsive screen and refused to boot any further. I turned it off and on several times and even pulled the battery several times but there was no change. When I connect it to a pc, it appears as "local disc Q" and when i try to open it, I get the error message "Access denied". I also tried a hard reset using the volume up + home + power on several times, not a single change was noticed. I've attached a picture of the strange phone screen.
If anyone has encountered a similar problem or if anyone has an idea of how this can be fixed, and kind enough to take me through the step by step process of fixing it, I will be super grateful!
Pls let me mention here that my IT skills are not very advanced, so please use simple terms. Let me also apologise if it turns out that a similar thread has been posted on this forum, I searched but couldnt find any with my kind of problem before I decided to post.
Here's my email: [email protected]
Thanks in advance.
It seems to be a hardware problem rather than a software one
Try taking it to the service centre and get your motherboard fixed
Sent from my GT-I9300 using Tapatalk
Can you boot in download mod? Its showing any image? Or only this? I mean if you can see samsung logo or bootanimation maybe the problem its software...
If you can enter download mode and you can see any image...in your place I will flash a new rom using ODIN.
Saludos! And please let us know how its goes.
Thanks guys for your prompt response.
@Cocolopes, I cant see anything but the unresponsive weird looking screen. Every effort to clear it up has failed so far. The phone has refused to respond to any command including volume up + home + power. Not even a sound. Like I said in my earlier post, it started with the appearance of the samsung logo which refused to go away, so I pulled the battery and then this weird screen appeared.
@jay5204.abd, yeah I also suspect it could be a hardware problem but I always choose to make the service center option a last resort. I prefer to share with wizards in the forums first, just in case someone had experienced a similar problem and solved it.
busycash said:
Thanks guys for your prompt response.
@Cocolopes, I cant see anything but the unresponsive weird looking screen. Every effort to clear it up has failed so far. The phone has refused to respond to any command including volume up + home + power. Not even a sound. Like I said in my earlier post, it started with the appearance of the samsung logo which refused to go away, so I pulled the battery and then this weird screen appeared.
@jay5204.abd, yeah I also suspect it could be a hardware problem but I always choose to make the service center option a last resort. I prefer to share with wizards in the forums first, just in case someone had experienced a similar problem and solved it.
Click to expand...
Click to collapse
Well....so its a hardware issue..... good luck with the service center.