[Q] Unable to open people on WP7!! - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Hi,
I installed WP7 on my HD2 a couple of months ago and all has been going well (except for the reboot issue which is a known SD card problem!!). However since yesterday I have been unable to access any of the contacts on my phone.
When on the home screen, if I select the "people" widget I get a blank screen for a second then it returns me to the home screen. If I try to send a message and type in the persons name in my contact list, no matches are displayed in the To bar. I have tried different ways to access my people contacts but it always returns me to the home screen?!?!
The annoying thing is I know my contacts are still on the phone. When I get a phone call/text message it displays my contacts name on the screen?!?!
Has anyone ever come across this error before and if so how do i get around it???
Cheers,
Colin

I am having this same issue as well. This is my second time having this problem. First time I managed to fix it by pulling everything out of my phone and reinserting them (sd, SIM, battery). Now everything I try doesn't seem to work either. I might just have to re-flash.

its probably worth reflashing, try using a different SD card or for a quick test reflash without the SD card, you wont be able to install much and it will be slow but it will give you an idea if its the SD or not

Man! you should not open people. It hurts them.

Related

Left the plane & all hell froze! Qtek auto-rebooting, WH

I just got back from Dubai this morning, and I recieved my first call from the plane. Fine, it worked.... but then...
disaster struck!
The phone has the "no signal" message when I click on the reception icon. I've tried to click the "turn phone off" button but nothing works...
I can't get into the phone settings in the start menu to change networks...
I'm trying to back-up to SD to do a hard reset, but the phone re-boots itself every 4 minutes! The device is also very slow in responding to the commands. E.G. when I place my phone code it takes 3 seconds just to type in the number... strange! I have 48 / 64 MB free in memory and a 256 MB SD card...
I can't connect to activesync because the decive is not being recognized. So I can't transfer anything through the USB... it's gotta be some kind of manual un-locking from the phone itself...
I took out the sim card and am using a crappy nokia until I get this deal fixed.
I searched the forum for possible solutions and some came close, but none popped the cherry...
Have any of you experienced this specific situation? Is there anything I can do to recover my data before hard-reseting the Qtek? I made about 30 new contacts on the recent trip and was going to sync when I got home from the airport... but the 1010 keeps passing out on me!! It's like giving a date a full bottle of Crystal Champange before hitting the bedroom... Sucks!
All my appoinments are on the phone for tomorrow.. it's 2:11AM if anyone can get back soon with instructions or any previous posting, please let me know.. E-mail me... SOMEBODY SAVE MY SOUL!!
HELP!
sorry to hear about ur problem, must be awful
I dunno if any one can save ur soul, but if worst comes to worst, Ill buy ur soul off of u, just gimmie a good price
thanx, an good luck
Does the phone reboot even if plugged into the power? Also have you tried a soft reset with the sd card removed?
try also to remove the SIM or try another one. some of them are faulty.
I had a similar but less traumactic problem in the phone part wouldn't work at all. Turned out that error messages can be saved on the sim card and block functions. Removing and re inserting the sim is enough to clear the block in my case.
Good luck.
I had a similar but less traumactic problem in the phone part wouldn't work at all. Turned out that error messages can be saved on the sim card and block functions. Removing and re inserting the sim is enough to clear the block in my case.
Good luck.

Retrieve data from non-starting x1

Hi,
I've been searching for hours but cannot find information on this topic, which doesn't fill me with hope.
Yesterday my x1 froze when trying to send a text. I managed to get back to the today screen and end the messaging task but I could not access this again. So i restarted my phone, but now it only gets as far as the sony ericsson logo, and freezes. I can only remove the battery or hit the soft reset switch under the cover.
I have tried leaving it off, leaving it on, starting without the sim card, without the memory card, even going as far as the hard reset option screen then cancelling hoping to kick it into action.
When connected to my pc while off, my pc detected it and installed some drivers, but activesync cannot connect to the phone.
I can get into the update mode by holding the volume down button, and it appears i can update the software through the sony ericsson service, but I will lose all contact, calendar, etc. data.
My other option is a hard reset, also losing important contact info. For some insane reason, while I backed up everything when transferring data from my old phone to this one, I never got round to setting up a regular backup from this one. A mistake I will not be repeating soon.
Is there any way I can get the data from the phone? It seems to start up to a point, as well as is able to update the software so I assume it is possible to download the data from the phone somehow?
Failing that, if I do a hard reset or update the software, then is there any way to retrieve the lost contact information?
Any help would be much appreciated.
Have you stored all contact info onto your phone, what about your sim contacts are stored onto sim by default i think so an update or a hard reset will not make any difference at the info will just be read from the sim.
I've had exactly this problem too when I turned on WLAN once. Phone blocked, after reboot it stays at the logo. I've spent 5 desperate hours trying to rescue it but I failed. Hardresetted. No idea why this is happening or how to solve the problem; just blame Sony Ericsson, they're ****ers.
Thanks for the replies, sadly the info is not on the sim. In order to organise the contact list I transferred them all to the handset and then deleted them off the sim in order to not show duplicates. Could not find a way to do that without deleting them.

Issues like crazy

Ok first off im a total noob when nit comes to Windows mobile. Ive been using a Palm treo for 2 years and was given an att 8525 for free i just have to see if i can fix it. i have searched for my issues in other threads and found some but not all of the issues, so here goes
~Screen fades to white and if squeezed on the left side will come back but then fades out again and it seems to be worse when slid open. (i believe this is the flex cable issue that ive read about)
~Radio drops out one min i have full bars and the next nothing. i havent found any patterns to it.
~When send sms it will send a few but then i will get a few that come back saying phone not ready.
~Power button has a almost exact 23 second delay from the time you push it to the screen comming on ( i noticed that after i did a fresh install of wm6 it went away for a little while and then came right back)
~Wifi wont connect to secure network (i enter the PW and it will connect then as soon as i igo to a website it says cannot connect and then asks me for the PW again)
~SD card inserted and phone doesnt show any signs of recognizing it including when you go to setting/system/memory it says card not installed, doesnt even light up when you insert the card
Thank you in advance for any help even iif its direction to a forum that has answers that might help.
Damn, your 8525 has alot of problems, iam guessing it was dropped??. There may be a chance that all these repairs will cost you the price of a working used hermes. Anyways, I had the same radio problem as you, and it was the most longest, and stressfull thing ever to get it to actually work. I was opening up hardware, flashing radio/roms, using mtty, numerous of times. Trust me, its not worth it. And if your flex cable is damaged its gonna cost $30 or more to fix. And if wifi or SD card slot is broken too, the device is practically an PDA of the past. You could try to fix it(With the possiblitiy of killing yourself from all that stress), or sell it on ebay for parts(sells for a decent price actually).
Thank you for your response. was kind of afraid that was the response i was gonna get. damn that sux. the $30 for the flex cable i could swing, but from what your saying it sounds like majority of my issues are hard ware and not software (like i was hoping) and ive priced most of that out and might as well buy a new one i agree. thanks though ill keep playing with it. but now i know not to get my hopes up.
For sd card problem, you might be able to get it to recognize the sd card if you insert then do a soft reset, others have had this issue. I'd also check to see if the sd card is registering on the pc with a card reader because if its not, you may need to get a new sd card.
Wifi, Might be a rom problem... Read up on the thread if others have this problem, might have a fix or might need to find another rom...
Here are Some of the Fixes that i have found and some of the issues i am still having~~
~Screen fades ---fixed Kinda, i have disassembled the phone checking all the connections and putting tape tightly over all connections, i still get the white screen on occasion but its %90 better and i can always press on the bottom ov the screen and bring it right back
~Radio drops out one min i have full bars and the next nothing. i havent found any patterns to it. (still an issue but am trying to update radio ROM to one that i read in the forums that is supposed to be better for my carrier. If i can get the RUU issue corrected)
~When send sms it will send a few but then i will get a few that come back saying phone not ready. (i have found it is realted to the radio issue above)
~Power button has a almost exact 23 second delay-- i have found it seems to be correctable if i make sure there are not alot of stuff running. (found a program that actually closes the apps with the x button instead of just minimizing them)
~Wifi wont connect to secure network--didnt really do anything but seems to be working again (who knows)
~SD card inserted and phone doesnt show any signs of recognizing it including when you go to setting/system/memory it says card not installed, doesnt even light up when you insert the card... still an issue but now it will on occasion recognize the SD Card.
Thank you in advance for any help even iif its direction to a forum that has answers that might help.

Bad SD Card? Tmo-US

I got my first HD2 on release day last week and it ran laggy, after few days i did a hard reset and it seemed to run smoother for a day. Then i ran into this problem that seems to affect the phone dialer software part of the phone. When i attempt to place a call the phone dialer will lock up, i can usually it in windows and move around all the other tabs but the phone dialer is locked up in the back ground.
I did 2 more hard resets with same problem with the phone dialer. I finally returned the phone as i couldn't send or receive any calls.
Luckily they had more in stock at Walmart, so off i go with a new phone yesterday. Everything working great installed around 288 contacts set up 2 gmail accounts and gmail calendar sync. Cookie home tabs and that was about it. Then this monopoly game i got from an HD2 app blogsite which i had also installed on other phone.(coincidence?)
Today i have the same problem with the new phone where the phone dialer locks up and i cannot send or receive calls. Even removing the battery and rebooting leaves me unable to bring up the phone dialer.
I then discovered removing the memory card while the phone dialer is locked up will make the phone bleep and the phone dialer then becomes unlocked and works as normal.
Can someone figure out what is happening as currently i dont have the memory card in the phone as i cant dial out if i do. Is there a way to format the card, is there anything i need off the card other than Transformers am i maybe doing something to the phone i dont realize that is causing this problem?
Any help appreciated my 14days to return is coming up next Wed im trying to stick in with this phone but nothing but trouble with it.
thanks Giles
bump
no one got any ideas whats going on?
No different then any other memory card. Stick it into a card reader and format it. No card reader you can use the phone, stick in plug it into the computer and you should be asked if you want to active syn or disk drive. Choose disk drive, go into my computer, selected the correct drive and format it.
ok thanks for the info, i will format the card after i have taken everything off it. I will try put things back 1 by 1 to see if i can find the problem. I have tried searching the forums and cant seem to find a similar problem to mine with the phone dialer locking up and its now happened on 2 phones. Would like to find the reason why.

Sense reboots(manila.exe problem?)

High all,
Eighter I red over it, OR…and I hope not, I am the only one with this problem….
I just got my HTC HD MINI, and my Sense software always reboots when scrolling through pictures.
It restarts the begin screen, same as when you boot up the phone, first blank with message “starting sense” and then goes to the begin screen (The one with clock not back to picture menu where the problem starts).
I also had the Maniala.exe error, but that doesn’t come back when this happens…It this sense reboot related to the Manila error???
Can anybody help please?
Thx!
Try hardreset, even if this not help, send it back. In my company, we had one with problems in the fav. contact list, phone got´s very slow (takes 2mins to open contacs), hard reset doesn´t help, so we send it back, must be a hardware or software defect.
Indeed, already tried hard reset (both ways), no effect on this problem...
JeeJ!!!
The problem is solved!
For future use:
The error accrued when scrolling in pictures. These pictures where on a mini sd card used by my previous phone, even do this also was a HTC phone…
Just a quick format of the sd card solved the issue.
Must have been a format of name giving problem that is not compatible with the hd mini
Thx and greets!

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