[Poll] Are you having problems with your new dock? - Eee Pad Transformer General

I am just curious to see if anyone with the new dock is NOT having any issues...
Asus, hope you're listening...

I see no poll, and no, none D:

I was typing!
Seriously, though, no issues? No wireless drops, no keyboard stopping working, no battery with a ? or anything?
Which firmware are you using?
Did you do a factory restore?
Did you do an update?
Did you do any of the OTA updates?
(Is that enough questions??)

bleclair said:
I was typing!
Seriously, though, no issues? No wireless drops, no keyboard stopping working, no battery with a ? or anything?
Which firmware are you using?
Did you do a factory restore?
Did you do an update?
Did you do any of the OTA updates?
(Is that enough questions??)
Click to expand...
Click to collapse
I use wireless all the time between home and campus, no factory restore, both OTA updates then rooted and flashed with PRIME! v1.1 and blob V5. I've used my friends dock with it for about a day since he doesnt have his tab yet and I have had 2 disconnects in about 30 hours.

Everyone is having these problems, even the review units they sent out a month ago.
Engadget UK said:
Looks, however, can be deceiving. We plugged a USB stick into the side of the Eee Pad's dock and nothing happened. We swapped it for another USB drive, we tried the other port, and nothing continued to happen. We jacked in an SD card and still got no response. It was only after a complete reboot of the tablet that those ports magically began functioning, but that wasn't the only issue we experienced with the docking solution. On multiple occasions, the Eee Pad wouldn't recognize the connection or disconnection between itself and its peripheral part, resulting in it either ignoring our input on the dock or expecting the physical keyboard to still be attached and consequently refusing to offer a software text input method.
Click to expand...
Click to collapse
CNET said:
The bad: A few things keep the Transformer from completely blowing us away: the choppy recording and playback of the camcorder; its sharp edges; a build quality that's somewhat lacking; and problems that arise when docking.
Click to expand...
Click to collapse
AnandTech said:
Dock Issues
As impressed as I was with the fact that ASUS took a tablet OS and made it work in both the tablet and notebook worlds, the Eee Pad Transformer dock isn't without its issues. As I alluded to before, there are times when the dock simply doesn't work. I'll be using the dock, scrolling around or typing and then all of the sudden the keyboard and trackpad stop working altogether. Sometimes the solution is as simple as undocking and redocking the Eee Pad, but other times it requires a full reboot. It's frustrating.
Click to expand...
Click to collapse
ASUS knew all about these issues prior to release (US release, anyway). Anyone who read the prerelease reviews knew of the problems, because all of the trustworthy reviewers mentioned them. I still preordered because I thought the hold up on US sales was because they were fixing these issues. But they didn't fix anything! They are knowingly selling lemons.
I love my Transformer and I love most ASUS products that I own but the dock is total piece of crap they should have delayed the release of.

no issues yet, but i've only really used it for maybe 45 min. i'll put some more work on it later tonight and see if any issues creep up.

Yeah, don't get too happy too fast.
I was actually typing a post here giving my impressions of the dock and one of my lines was, "I haven't run into any of the issues with locking up that others have been experiencing."
Let's just say I had to go back and delete that line (and finish my post with the touchscreen!)

Also all the issues are as far as I can tell software issues not hardware issues which means firmware updates can fix em. Asus also told anand the firmware updates are on their way.

seshmaru said:
Also all the issues are as far as I can tell software issues not hardware issues which means firmware updates can fix em. Asus also told anand the firmware updates are on their way.
Click to expand...
Click to collapse
Cool, it would REALLY suck if they couldn't be fixed with a software update.
Also, do you have a link for the anand info?

bleclair said:
Cool, it would REALLY suck if they couldn't be fixed with a software update.
Also, do you have a link for the anand info?
Click to expand...
Click to collapse
just google anand transformer review and you get it. The review states all the issues but also states asus telling them they are aware of the issues and are going to release a firmware update.

I'm not noticing any issues with mine. I'm using Prime v1.2 custom ROM. At first when I got the keyboard dock I had what I thought were some weird problems. Turns out I just wasn't pushing the tablet all the way in to the dock before I locked it. I didnt realize it because it seemed to fall into where I was putting it, and the lock would slide about half way over- i thought that was just as far as it goes.
Anyone having troube- I recommend double checking that you are firmly pushing your tablet in to the dock with the lock slider in the unlocked position. Then make sure you are able to slide the lock slider all the way to the right (fully locked position).
If you're already doing that, then I suppose you really do have a problem- hopefully it is software related and not hardware.

My dock is *almost* usable with the trackpad disabled.. Still likes to shut down on it's own (it's getting a shutdown key.. which is funny considering that's not a key on the dock.. actually says "shutting down" then shuts down.. or wifi turns off..
With the trackpad enabled, it crashes/hangs within a few minutes. (usually requires holding down the power button for 10 seconds to fix..)
Curious - what's everyone's dock model #?
Go to settings / about tablet, and scroll to the buttom. Mine is EP101-0207 and it doesn't work right.. Are there any different versions out there?
-mark

diomark said:
My dock is *almost* usable with the trackpad disabled.. Still likes to shut down on it's own (it's getting a shutdown key.. which is funny considering that's not a key on the dock.. actually says "shutting down" then shuts down.. or wifi turns off..
With the trackpad enabled, it crashes/hangs within a few minutes. (usually requires holding down the power button for 10 seconds to fix..)
Curious - what's everyone's dock model #?
Go to settings / about tablet, and scroll to the buttom. Mine is EP101-0207 and it doesn't work right.. Are there any different versions out there?
-mark
Click to expand...
Click to collapse
Mine is also EP101-0207 and is working well. I have a US version tablet and running Prime 1.2 custom ROM.

Mine is EP101-0323

diomark said:
My dock is *almost* usable with the trackpad disabled.. Still likes to shut down on it's own (it's getting a shutdown key.. which is funny considering that's not a key on the dock.. actually says "shutting down" then shuts down.. or wifi turns off..
With the trackpad enabled, it crashes/hangs within a few minutes. (usually requires holding down the power button for 10 seconds to fix..)
Curious - what's everyone's dock model #?
Go to settings / about tablet, and scroll to the buttom. Mine is EP101-0207 and it doesn't work right.. Are there any different versions out there?
-mark
Click to expand...
Click to collapse
Quick 5 minute test without the trackpad. Pressed the lock button and moved the closed transformer to the other room. Hot power, and it started booting up from a shutdown state
-mark

Would be nice if people voting waited a couple of days of normal usage before answering the poll. I would bet a fair amount of money that quite a few people will vote "No problems" and then the problem will show up for them 8 hours later. A lot of the people having these issues are starting out with no problems and then seeing the problem and then seeing it get progressively worse.

AndroidCola said:
Would be nice if people voting waited a couple of days of normal usage before answering the poll. I would bet a fair amount of money that quite a few people will vote "No problems" and then the problem will show up for them 8 hours later. A lot of the people having these issues are starting out with no problems and then seeing the problem and then seeing it get progressively worse.
Click to expand...
Click to collapse
No one has had the dock for more than a couple of days so if I don't see anything wrong after 34 hours I'll click nothing wrong.

For those of you with bad docks, where did you purchase yours from?
Mine's from tigerdirect. Version EP101-0207
-mark

No problems with the dock so far, no keyboard or mouse lock. No wireless disconnect.
Manual update on the tablet from the Asus website 8.2.3.9 - 20110423
Dock EP101-0207

issues with dock keep becoming unresponsive when touchpad is enabled, wifi has dropped out 3 or 4 times.
Dock EP101-0207
running prime 1.2 as well

Related

[INFO] to people with the keyboard. the keyboard disabled bug

I'm just curious since i've now experienced this disabled keyboard where it's still plugged in and you can see the mouse but the keyboard stops working until you undock and redock it.
But i've noticed the ONLY times it's happened to me have been in the browser.
in no other app have i personally had this bug show up, but in the browser, i'd say every other time i go into it.
i enabled the debug settings and disabled openGL rendering and not only did that get rid of the lag while typing, but also seems to of helped with the keyboard.
i'm just wondering for those of you with the keyboard, have, and where have you gotten this bug?
neok44 said:
disabled openGL rendering
Click to expand...
Click to collapse
What setting is that? I haven't seen that anywhere.
Haven't had this problem yet
What build and mobiledock version are you using?
Also having a random issue where the wifi gets turned off on it's own. luckily it's just a button press to turn it back on, but thats seriously annoying. and only happens with the keyboard.
@SilentMobius: in the browser put the URL as about:config and then go into the settings. it helped with the lag abit, but now it's just as bad. need a tablet version of firefox asap.
@r34: HRI66.US_epad-8.2.3.9-20110423 and dock version EP101-0207
neok44 said:
Also having a random issue where the wifi gets turned off on it's own. luckily it's just a button press to turn it back on, but thats seriously annoying. and only happens with the keyboard.
@SilentMobius: in the browser put the URL as about:config and then go into the settings. it helped with the lag abit, but now it's just as bad. need a tablet version of firefox asap.
@r34: HRI66.US_epad-8.2.3.9-20110423 and dock version EP101-0207
Click to expand...
Click to collapse
Hmm you have the same version as me. Not sure what's wrong then
r34p3rex said:
Hmm you have the same version as me. Not sure what's wrong then
Click to expand...
Click to collapse
getting worse now, i'd say about every 10-15 minutes the dock gets disabled and even though the mouse is still there, and the notification is, the dock stops working.
neok44 said:
getting worse now, i'd say about every 10-15 minutes the dock gets disabled and even though the mouse is still there, and the notification is, the dock stops working.
Click to expand...
Click to collapse
Maybe you have a defective keyboard?
honestly starting to think that.
Keyboard still disconects sometimes, trackpad dosn't work at all now, and my music buttons don't control the music player,
and when i press play it plays some german song for about 30 seconds and then stops.
aye wtf.
*edit* well i figured out wtf song it's playing. one of the default songs that game with the device.
*edit2* alright so erased that song, and fixed the trackpad, somehow it thought i pressed the disable trackbad button, haven't gotten a disconnect in a bit either. Music buttons still refuse to work. thinking maybe it's because i have poweramp installed...
*edit3* fixed the music buttons. Opened a music file through the file manager HD app and told it to always use music to open it.
Apparently if you don't have a specific app selected, the buttons don't work since they don't know what app to control. kinda dumb but understandable.
Also had another disconnect, and now i'm 99% sure it's due to the multitouch/scrolling since thats what caused it again.
So going to try not using MT on it and see what happens.
*edit4* alright well everythings fixed except the disconnect which seems to happen every 30 seconds to 5 minutes constantly. and is really ****ing annoying.
i have the exact same issues with my keyboard. Its disconnected about 12 times today for no apparent reason. Seems to be mostly in the browser, but its hard to say if there's any pattern. I'm frustrated as hell right now.
gadgetfann said:
i have the exact same issues with my keyboard. Its disconnected about 12 times today for no apparent reason. Seems to be mostly in the browser, but its hard to say if there's any pattern. I'm frustrated as hell right now.
Click to expand...
Click to collapse
yeah dude, it's happening to me constantly now every 30 seconds to a few minutes it kicks off.
neok44 said:
yeah dude, it's happening to me constantly now every 30 seconds to a few minutes it kicks off.
Click to expand...
Click to collapse
This is crazy. I decided to disconnect the keyboard altogether for now. The Eee Pad is virtually unusable with the keyboard right now. I've opened a support ticket with Asus to see if they can help. I'll update here when I get a response.
aren't we all glad the keyboard has updateable firmware
Actually I notice there is a message when you plug in your keyboard telling you to change your default keyboard to Asus keyboard. I'm going to try that out now.
Sent from my Transformer TF101 using Tapatalk
donatom3 said:
Actually I notice there is a message when you plug in your keyboard telling you to change your default keyboard to Asus keyboard. I'm going to try that out now.
mine from
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
Same here. I just changed my settings from US keyboard to ASUS keyboard. Let's see if that makes a difference.
If it makes you feel any better, mine works for ~30seconds-1 minute before either hanging or shutting down completely..
-m
diomark said:
If it makes you feel any better, mine works for ~30seconds-1 minute before either hanging or shutting down completely..
-m
Click to expand...
Click to collapse
Same here. Then, when I tried to restart the tablet, it hung on the ASUS logo. It wouldn't completely restart until I separated the tablet from the dock.
donatom3 said:
Actually I notice there is a message when you plug in your keyboard telling you to change your default keyboard to Asus keyboard. I'm going to try that out now.
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
I tried that - didn't help.
-m
its starting to seem to me that the issue is with the trackpad. anytime i have it off, it's fine. but once i start using it for a bit, then it goes.
neok44 said:
its starting to seem to me that the issue is with the trackpad. anytime i have it off, it's fine. but once i start using it for a bit, then it goes.
Click to expand...
Click to collapse
I think you may have figured it out.
I've been using the keyboard now for the last 30 minutes without th trackpad enabled and no disconnects at all. I couldn't use it for more than 5 minutes before without the keyboard freezing.
I can at least get some use out of the keyboard now.
More of us should report this issue to ASUS Support. Here's the link to open a support ticket with them:
http://vip.asus.com/eservice/techserv.aspx
The ASUS Eee Transformer is an option on their support page, but not the keyboard, so I entered my Transformer S/N into the form, but included my keyboard S/N in the comments.

Major Screen Fault - Can't run any apps

There is a serious fault with my tablet. Whenever I start any application the screen flickers and then goes blank as if it is off. If I turn off the screen and turn it on again it will show for a second, flicker and then turn off again. It does this repeatedly often without ever recovering and the only solution is to reboot the device or hit the back button to exit the app.
Occasionally, if I turn the screen on and off many times the tablet will recover with the application in a started state, however almost any action can trigger the flickering and screen turning off again at random. I have installed the latest updates to both the tablet and the keyboard dock. The problem persists. The problem occurs whether the tablet is docked or not. The tablet works fine if I stay in the OS, i.e. on the home screens and settings menus etc. The problem only occurs on starting any app such as email or the web browser.
Examples :
Calendar works fine, but not the settings screen
Music works fine
MyNet works fine
Polaris Office works fine
Kindle will run but not open books
Google maps works fine
Browser (built-in and dolphin) will not work
Email will not work
Market will not work
Dropbox will not work
Contacts will not work
NB : when I say these apps "don't work" they do actually run fine they just cause the screen to crash more or less instantly.
This feels like a hardware fault.
Has anyone else experienced this ?
ASUS Tech Support
ASUS tech support say it's faulty and to return it for a replacement.
I have the same BSOD. I highly suspect this latest "upgrade" to 3.1 is responsible. Running fine for a month, then 3.1 "upgrade" comes, then a day later screen starts flickering, then most apps are either dark/flickering or simply black.
The home screen works fine (for a while), so clearly some sort of software issue is the culprit. Never rooted.
I have this issue too, though I also had it on 3.0.1. I will RMA, I also have an unresponsive area on the touchscreen. What's the beggining of the serial no of your faulty TFs? Mine is B4 (April 2011), and so far, people with B5s (May) seem to have no hardware issues (fingers crossed).
PuerkitoBio said:
I have this issue too, though I also had it on 3.0.1. I will RMA, I also have an unresponsive area on the touchscreen. What's the beggining of the serial no of your faulty TFs? Mine is B4 (April 2011), and so far, people with B5s (May) seem to have no hardware issues (fingers crossed).
Click to expand...
Click to collapse
I have a B5, and haven't experienced the issues mentioned above.
WilliamShakespeare said:
I have the same BSOD. I highly suspect this latest "upgrade" to 3.1 is responsible. Running fine for a month, then 3.1 "upgrade" comes, then a day later screen starts flickering, then most apps are either dark/flickering or simply black.
The home screen works fine (for a while), so clearly some sort of software issue is the culprit. Never rooted.
Click to expand...
Click to collapse
I'm pretty sure it's hardware and so, it seems are ASUS.
It happened on mine from the moment I took it out of the box both before and after the firmware upgrade so it's not a 3.1 issue.
PuerkitoBio said:
I have this issue too, though I also had it on 3.0.1. I will RMA, I also have an unresponsive area on the touchscreen. What's the beggining of the serial no of your faulty TFs? Mine is B4 (April 2011), and so far, people with B5s (May) seem to have no hardware issues (fingers crossed).
Click to expand...
Click to collapse
Mine is also a B4.
screen blanking
i'm having the same issue, B4 serial number also.
there are times when it seems to be working fine, and i'm hopeful it's worked itself out (ha), but then it happens again.
was really hoping there would be some kind of fix or workaround, but alas i'm getting the impression the B4 series may be faulty. sucks. guess i'll have to turn it in to ASUS and get another. : (
is there a connection with battery level? at the moment the battery is low, but i'll pay more attention and see if it happens less when the battery is charged. not a solution by any means, but good to know if it will keep it from happening as much.
doesn't seem to make a difference whether i'm in the dock or plugged in.
when it happens i just push the Home button (when docked) and then lock and unlock, and i can get back to the homescreen at least. without the dock it seems pretty screwed, but sometimes i'll try and touch something quickly in the split second when it comes back on and goes off again. works sometimes, but not often.
- fox
Sorry to hear your having problems with the B4 serial number.
I just looked on the box and I have B4, also. But, never any of these problems.
Had mine 3 weeks today.
And the dock arrived yesterday...both have gotten the new updates. Everything was solid before and seems so after...since the updates.
Hopefully it's not the B4 series. But, sorry again to hear about these problems...how discouraging!
RMA
Just took my Transformer back to the store. It will take two weeks to get a replacement because they are out of stock
also
same issue with a B5 series (from France)
So, not limited to the B4 batch as previously suspected.
Cheers.
Sent from my HTC Sensation
al1 said:
same issue with a B5 series (from France)
Click to expand...
Click to collapse
Damn. Now I'm all nervous, waiting for my replacement... I was hoping B5 was safe...
Sent from my Atrix
Update : Replacement Transformer
I got a brand new transformer this morning.
The place I bought my first one said it might take two weeks to get a replacement so I got a refund instead and bought another one from ebuyer yesterday.
It arrived this morning.
B5 serial number.
All working perfectly.
I think its hardware issues. Either a faulty component or cold solder joint.

I really just want update to 1.141.07

So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
My first one runs great, just bought a second one at Costco with the fabulous deal they have. I have no battery run down issues. Auto brightness, Wifi, and gps all on....except when in for sleep mode. I turn on Airplane mode on and off through a downloaded toggle widget.
I've been using it periodically for 3 days and haven't turned it off. Even started a new book with Kindle. Still have 55% battery.
I'd say you are running a bad app which is the culprit. I bet if you go back to stock reset you won't have the issues, other than sleep without airplane mode.
...and no, we are all waiting for the update or 3.1, whichever comes first. I need it for Exchange, everything else is pretty minor.
I guess I should have mentioned. my first unit, I did a factory reset and ran stock for a couple of days, and still had the same issues.
This new unit is pretty much stock, and only thing I have installed is Flash, Kindle, and File manager HD.I have it running in airplane mode, wifi set to turn off when the screen is off, and screen brightness at about 10%.
I charged it all night, I have used it maybe 3 times today (since 6am), just to browse a couple of sites, and @2:30 today the battery was already @ 40%. it has been in standby most of the day.
I find it hard to believe that 2 different units could perform so poorly.
I really want to love this product, but haivng a hard time doing so, lol
The thing you described should be fixed with the 3.1 update...be patient.
Sent from my HTC Desire using XDA App
BadGrim said:
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
Click to expand...
Click to collapse
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
I too am waiting for the .141.07 update. Seems I read that Acer had pulled the updates. Still check every day. I like my tablet and have not seen battery issues with very little standby drain.
The only issue I have is that the WiFi keeps disconnecting. I have checked the advanced settings and it is set at always connected and I have tried changing the channel on my router (suggested elsewhere) but once or twice an hour I have to bump the WiFi to get it to work.
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
http://youtu.be/hE0NfL1C0-s
BadGrim said:
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
no need to apologize, that plain suks......
call the support line, perhaps they can push it to your s/n....???
Click to expand...
Click to collapse
Mine has been fine, except for the GPS.
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
bpivk said:
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
Click to expand...
Click to collapse
You are lucky. There is a update from Acer here for your build. It will take you directly to 1.141.01.
You need to unzip it using this post and then move the extracted update.zip from the decoded.zip file to your external sdcard and then do the update key sequence (volume down and power pressed) and you're done
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
EDIT: Updated OK. Root pending.
EDIT2: Rooted and disabled phone.apk
The phone now works perfectly and is updated.
bpivk said:
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
Click to expand...
Click to collapse
This is an official update so it will either update or not if the checksums are wrong or it cannot binary patch a file. So no chance of a brick.
It works OK. The only thing I've noticed is the longer boot time.
The android screen takes a minute longer probably because it's building files.
I'll check logcat when I have the time and patience to mess with it some more.
I didn't know that the update would just fail. I was expecting a brick because I was reading some posts about people bricking their tablets. I guess I was wrong.
Feedback from Acer Support re Updates, Etc.
According to Acer tech support, there is no way to force the new firmware update or Honeycomb update to the Tab. You just have to be patient and wait for the Tab to update itself.
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
I first purchased a 16gb Iconia Tab. I called tech support about the flashing screen and reported it as an issue. After speaking with customer support, they emailed me a survey asking about my user experience with the Tab. I completed that survey and again noted the problem with the flashing screen and battery drain.
The new firmware update that was pushed to the device solved the flashing screen issue and improved battery life.
Then I bought a 32 gb Tab and experienced the same flashing screen/battery drain issue. I called tech support (to see if I could obtain the firmware update for the new Tab). Amazingly, tech support told me that they had never heard of this issue. I told them to search their knowledge base but they insisted this was the first time they heard about a problem with the screen.
I know that cannot be true because I called them twice about this very issue, and gave them feedback in their on-line survey.
Anyway, I expect that the screen problem will be resolved when the firmware update gets pushed to the device. Unfortunately, on my first 16gb TAB I got the firmware update the day after I opened the box. I'm still waiting for that update on the 32gb Tab after 10 days.
mandel4026 said:
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
Click to expand...
Click to collapse
I had this issue. It's because of the wifi. My screen would turn on and off randomly and it was because my wifi was on my place where it had bad reception. I turned it off and the screen didn't light up anymore.
I didn't test if it also occurs on the new firmware.

[Q] So i got TF101 Refurb from Newegg..

(Item: N82E16834230172)
.. & I'm just not sure if i should return it or if these issues are pretty much whats expected.
I have not upgraded to ICS from HC
Problems so far:
1. Re-booted twice on first day i had it. I'd been using it all day (installing/using apps etc) - I used it all day 2 days after that w/out issue.
2. Re-booted last night? Not sure exactly but there were no apps suspended in the bg from the night before (~8 hours before) - i had quite a few in the bg
3. 2 out of 3 times so far if i "shut down" *the power button will not power it back on* - i have to plug it into the wall/power for it to turn back on
They aren't the worst issues..yet? I don't know.. I'm pretty happy with HC at the moment & will probly avoid ICS upgrade for a bit.
Stick with it?
#3 is not supposed to happen.
#1 and #2, it depends on exactly which version of the Honeycomb firmwares you are running. Honeycomb 3.2.1 didn't do those for me, but the versions pre-3.2.1 had occasional incidents.
It's 3.2.1
We can assume that you know that you have to hold the button down for three seconds to power it on when it's completely off. Therefore, I would see about swapping it because #3 sounds like a major problem.
ssl123 said:
We can assume that you know that you have to hold the button down for three seconds to power it on when it's completely off. Therefore, I would see about swapping it because #3 sounds like a major problem.
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Yeah i just shut it down again and it would not come on until plugging into the wall. Problem seems pretty consistent. Ugh i really don't want to have to go through this.
QUESTION: how can i pretty much wipe this device of the apps/personal info i've entered into it before sending it back?
QUESTION: Try ICS then if i'm gonna ship it back anyways?
To wipe the device, you run "Factory Reset Data" in the Settings.
Sure, might as well try out ICS if you're curious.
Sometimes when mine gets a random reboot/shutdown I have to hold the power button down for about 10 seconds to turn it on. Try this if you haven't already.
yeah the power button issue may be it not being totally shut off, so when you hold power you are shutting it down instead of starting it. happened to me a few times so figured it was worth a mention.
Thanks for the suggestions guys. Although it's a bit inconsistent on whether or not i have to hold it down for 3 seconds or 10+ one way or another (after a struggle) it does appear to consistently come up. Emphasis on struggle though.
Have you tried any custom roms yet? I personally seem to have a more stable tablet when using a custom rom due to the various tweaks and fixes.
Just install ICS - such a relief from Honeycomb!
No_u said:
Just install ICS - such a relief from Honeycomb!
Click to expand...
Click to collapse
This thing decided to re-boot randomly again. So i decided to upgrade to ICS (4.0.3) - nearing last ditch efforts.
Problems came up right away:
1. Browser having strange connectivity issues? I have Wifi Analyzer and watching the scrolling graph i don't see any dropping or problems with the connection itself. So i'm not sure what the situation is but sometimes it just doesn't want to load pages - I can't fully say if Dolphin has the same problems or not.
2. Screen tearing. Fairly frequently there's a diagonal tear occurring across the screen, when switching around in/out of apps.
3. The shutdown issue. This problem is at best the same, if not worse. So in hopes of shrugging off the other issues i did a "shut down" and i seriously battled with the power button and never got it to come back up w/out plugging into into the wall.
- What's interesting is how it always comes up RIGHT AWAY once it's plugged into the wall. I tried and tried and tried again with holding the power button 3-10-20-30+ seconds random intervals nothing worked. Hard to express the amount of times & different timings i tried.
So i'm gonna give it a whirl like this for a while and see.. i might end up doing a factory reset .. if problems persist after that it's going back to newegg
Edit: i just tried to play a youtube video and it stopped trying to cache 1/4th through it.. then i pulled up Aljazeea live and it's echoing/choking/stalling .. these problems didn't exist prior. Also, i noticed another streaming (scanner radio) app not doing so well earlier too... heh
bgl said:
This thing decided to re-boot randomly again. So i decided to upgrade to ICS (4.0.3) - nearing last ditch efforts.
Problems came up right away:
1. Browser having strange connectivity issues? I have Wifi Analyzer and watching the scrolling graph i don't see any dropping or problems with the connection itself. So i'm not sure what the situation is but sometimes it just doesn't want to load pages - I can't fully say if Dolphin has the same problems or not.
2. Screen tearing. Fairly frequently there's a diagonal tear occurring across the screen, when switching around in/out of apps.
3. The shutdown issue. This problem is at best the same, if not worse. So in hopes of shrugging off the other issues i did a "shut down" and i seriously battled with the power button and never got it to come back up w/out plugging into into the wall.
- What's interesting is how it always comes up RIGHT AWAY once it's plugged into the wall. I tried and tried and tried again with holding the power button 3-10-20-30+ seconds random intervals nothing worked. Hard to express the amount of times & different timings i tried.
So i'm gonna give it a whirl like this for a while and see.. i might end up doing a factory reset .. if problems persist after that it's going back to newegg
Edit: i just tried to play a youtube video and it stopped trying to cache 1/4th through it.. then i pulled up Aljazeea live and it's echoing/choking/stalling .. these problems didn't exist prior. Also, i noticed another streaming (scanner radio) app not doing so well earlier too... heh
Click to expand...
Click to collapse
Do a factory reset already and test it without installing any apps. You need to find out whether the problem is with hardware or software.
There's a good chance that it's a hardware problem since you got it refurbished. Maybe it was broken already and Asus didn't completely fix it.
Do yourself a favor. Root it and install the latest CM9 build. I was having all kinds of reboot and sleep issues with the stock ROM, mainly the ICS one but a few issues with HC as well. CM9 has been rock solid for me so far.
Headcase_Fargone said:
Do yourself a favor. Root it and install a custom rom. I was having all kinds of reboot and sleep issues with the stock ROM, mainly the ICS one but a few issues with HC as well. CM9 has been rock solid for me so far.
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Click to collapse
Fixed it for you
CM9 might not suit him, so instead he should try out several roms until he finds one hes satisfied with
Telling him to install a specific rom is fine, but it doesnt really help him out.
That said, since you brought up "rock solid", Team EOS build 19 has been really rock solid for me. Currently 202h uptime and counting.
Wow i didn't think things could get much worse but they did.
I decided to do a factory reset because generally things hadn't improved. Initially after the reset things were "OK" ("better" @ 1st but short lived)
Then a while later..
It appears the connectivity of the wireless has completely died. It will connect to wireless fine but is incapable of anything beyond that. No web pages, no connectivity/data transfer in any apps.
I did another factory reset, installed nothing, imported nothing, signed into nothing.. same issue.
Even though i have 2 other netbooks right here w/no issues at all, i tried resetting the AP multiple times. No diff.
Just before the wifi dying it was acting like it was before the reset, where things would randomly fail to stay connected, videos wouldn't fully cache, web pages wouldn't fully load etc. (general connectivity problems that didn't exist in HC, but have in ICS since update)
I think ICS was really the nail in the coffin for this thing.

List of issues after Jelly Bean update.

So I've heard a lot of people reported that after the Jelly Bean update their devices got a lot of problems (like constantly reboot, can't connect wifi,...) some even want to go back to ICS.
So please list your issues here that you notice AFTER the update and DID NOT notice when you were in ICS . This will hep other people make their decisions on weather update or not.
Only thing I've noticed that might be considered as a bug is that, now when I connect to dock and move the cursor around the launcher, the cursor has less framerate...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
biggest disappointment is that i cant switch dock keyboard locale as i used to in ICS
when i press Ctrl -space it indicates that i changed from Greek to English but i type again in Greek
Rear camera
Hello!
My first experience with JB, was that my "rear" camera became messed up. The camera itself seemed to work (focus, zoom, shooting etc.). When saving/rendering, however, every 2-3 images became solid green or what looked like "double exposed" with distorted colours. I shot some pictures only a few days before the rollout, and the pictures were just fine. The front camera was OK.
After having read a few threads about tips on how to do a FW upgrade in general, I ended up doing a factory reset. After that the camera now seems to work fine; I have shot about 15-20 images without issues.
Another detail when it comes to the camera; the nice, little shutter animation is gone under JB.
I am on the WW-version (Sweden), stock ROM, no ROOT - so nothing strange. I got JB OTA friday 2012-08-24.
sten_amund
Random reboots here, even led me to factory reset just in case, but n this morning it has happened again, seems to be connected to when the screen sleeps but really cant tell.
Not a HUGE issue but somewhat annoying. Still better than ICS
deech said:
Random reboots here, even led me to factory reset just in case, but n this morning it has happened again, seems to be connected to when the screen sleeps but really cant tell.
Not a HUGE issue but somewhat annoying. Still better than ICS
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Click to collapse
Same problem with mine. It has started doing a reboot and sometimes even a "sleep of death", where it won't turn on after it's gone to sleep and I have to hold the power button in for some time. I had no problems before JB.
Mine cant detect the external sd...both micro sd and full sd are not readable...
Usb however works fine...
At first I had a boot-loop causes by EZoverclock,.. so make sure before you update to unintstall ezoverclock.
After factory reset (I know now that it was possible to uninstall ezoverclock during boot-loop:silly, cold booted...
i reinstalled my apps, and found that MX-Player doens´t support hardware decoding with 1080p MKV files anymore! (Worked with ICS!)
I can only selected the software rendering. Going to try other players now, but hardware decoding seems a problem with JB.
I also can´t get Nova Launcher to work. Not with normal installation(error -24 during installation) and also not as a system app.(app crashes)
anyone else with same problems ?
I've had a few application crashes that whilst I can't say is because of JB, I don't think they happened (or as often) with ICS.
wifi is working but it has a problem with the dns servers. had to manualy correct this problem to get on the internet again. No problems on my laptop thats also wireless.
chriwu said:
Same problem with mine. It has started doing a reboot and sometimes even a "sleep of death", where it won't turn on after it's gone to sleep and I have to hold the power button in for some time. I had no problems before JB.
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Click to collapse
Here the same issue,
when i am using sleep timeout (30s, 1m, 2m, 5m). But only when i connect the keyboard!
When the keyboard is not connected the screen times out just fine.
When the keyboard is connected, I use sleep never... for now.
barkiecol said:
Here the same issue,
when i am using sleep timeout (30s, 1m, 2m, 5m). But only when i connect the keyboard!
When the keyboard is not connected the screen times out just fine.
When the keyboard is connected, I use sleep never... for now.
Click to expand...
Click to collapse
Same Issue with mine ...
As I use the device in a learning environment I prefer it to sleep now and again, preventing battery drain. It seems I cannot use that for now.
I have sent technical request to Asus. Awaiting their response.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
piebe101 said:
Same Issue with mine ...
As I use the device in a learning environment I prefer it to sleep now and again, preventing battery drain. It seems I cannot use that for now.
I have sent technical request to Asus. Awaiting their response.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
try under Asus setting 'mobile dock power saving mode' and see if that changes anything.
I think if it is not checked, then the tablet will stay awake if on the dock and not closed.
(General statement)
Baffles me why any one who is rooted would try to force the OTA. Just be patient. You'll get an update via ROM.
For those who didn't wait and are now complaining about the end result, you should have read up on what an OTA could do to your device and waited.
have nothing on either sd card internal or external
i wiped everything
and started from bare bones
not one problem
US pad
tf300
no issues at all. It's been rich solid for me and way better than ICS. Current up time is going on 132 hours (prior to that it was like 7 days and I only had to "reboot"cause the stinking battery died) with pretty much constant use. I keep it on performance mode 24/7 and its fast fast fast (although I do notice it is slower than my Samsung Galaxy S3 which is running CM10 and overclocked). Practically everyone that touches it comments on how fast it is...
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Hi,
Reboot for me ...random reboot (twice/12h) !
My GPS is not working in WW and US :| weird
piebe101 said:
Same Issue with mine ...
As I use the device in a learning environment I prefer it to sleep now and again, preventing battery drain. It seems I cannot use that for now.
I have sent technical request to Asus. Awaiting their response.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
The answer from ASUS
Thank you for your email.
From your email I understand that the Eeepad isn’t working correctly after the update. This is very inconvenient and shouldn’t be the case.
i advise you to reset the Eeepad and to check the firmware if there is another new update.
You can reset the Eeepad by switching the device off. Once the device has been shut off, you push the volume minus button and the power button at the same time. As soon as you see something appear in the screen, you push the volume plus. This will reset your device. Please back up your data first, because a reset will remove all data which you have installed yourself.
After this, you can update the firmware. You can update the firmware via: Settings --> About tablet --> Firmware update.
If the solutions which are written above didn’t solve the problem, please contact us again.
I don't think this solves the issue, as I can not see any new firmware when I check now. Then again I am doubting whether a factory reset will solve it. Anybody tried a factory reset after the JB upgrade ?
Applied the blob from the website. Guys, is it just me or the sound volume is now much much lower? I'm talking especially about headphones, I have to raise the volume much higher to get the same sound as on ICS.
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