So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
My first one runs great, just bought a second one at Costco with the fabulous deal they have. I have no battery run down issues. Auto brightness, Wifi, and gps all on....except when in for sleep mode. I turn on Airplane mode on and off through a downloaded toggle widget.
I've been using it periodically for 3 days and haven't turned it off. Even started a new book with Kindle. Still have 55% battery.
I'd say you are running a bad app which is the culprit. I bet if you go back to stock reset you won't have the issues, other than sleep without airplane mode.
...and no, we are all waiting for the update or 3.1, whichever comes first. I need it for Exchange, everything else is pretty minor.
I guess I should have mentioned. my first unit, I did a factory reset and ran stock for a couple of days, and still had the same issues.
This new unit is pretty much stock, and only thing I have installed is Flash, Kindle, and File manager HD.I have it running in airplane mode, wifi set to turn off when the screen is off, and screen brightness at about 10%.
I charged it all night, I have used it maybe 3 times today (since 6am), just to browse a couple of sites, and @2:30 today the battery was already @ 40%. it has been in standby most of the day.
I find it hard to believe that 2 different units could perform so poorly.
I really want to love this product, but haivng a hard time doing so, lol
The thing you described should be fixed with the 3.1 update...be patient.
Sent from my HTC Desire using XDA App
BadGrim said:
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
Click to expand...
Click to collapse
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
I too am waiting for the .141.07 update. Seems I read that Acer had pulled the updates. Still check every day. I like my tablet and have not seen battery issues with very little standby drain.
The only issue I have is that the WiFi keeps disconnecting. I have checked the advanced settings and it is set at always connected and I have tried changing the channel on my router (suggested elsewhere) but once or twice an hour I have to bump the WiFi to get it to work.
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
http://youtu.be/hE0NfL1C0-s
BadGrim said:
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
no need to apologize, that plain suks......
call the support line, perhaps they can push it to your s/n....???
Click to expand...
Click to collapse
Mine has been fine, except for the GPS.
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
bpivk said:
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
Click to expand...
Click to collapse
You are lucky. There is a update from Acer here for your build. It will take you directly to 1.141.01.
You need to unzip it using this post and then move the extracted update.zip from the decoded.zip file to your external sdcard and then do the update key sequence (volume down and power pressed) and you're done
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
EDIT: Updated OK. Root pending.
EDIT2: Rooted and disabled phone.apk
The phone now works perfectly and is updated.
bpivk said:
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
Click to expand...
Click to collapse
This is an official update so it will either update or not if the checksums are wrong or it cannot binary patch a file. So no chance of a brick.
It works OK. The only thing I've noticed is the longer boot time.
The android screen takes a minute longer probably because it's building files.
I'll check logcat when I have the time and patience to mess with it some more.
I didn't know that the update would just fail. I was expecting a brick because I was reading some posts about people bricking their tablets. I guess I was wrong.
Feedback from Acer Support re Updates, Etc.
According to Acer tech support, there is no way to force the new firmware update or Honeycomb update to the Tab. You just have to be patient and wait for the Tab to update itself.
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
I first purchased a 16gb Iconia Tab. I called tech support about the flashing screen and reported it as an issue. After speaking with customer support, they emailed me a survey asking about my user experience with the Tab. I completed that survey and again noted the problem with the flashing screen and battery drain.
The new firmware update that was pushed to the device solved the flashing screen issue and improved battery life.
Then I bought a 32 gb Tab and experienced the same flashing screen/battery drain issue. I called tech support (to see if I could obtain the firmware update for the new Tab). Amazingly, tech support told me that they had never heard of this issue. I told them to search their knowledge base but they insisted this was the first time they heard about a problem with the screen.
I know that cannot be true because I called them twice about this very issue, and gave them feedback in their on-line survey.
Anyway, I expect that the screen problem will be resolved when the firmware update gets pushed to the device. Unfortunately, on my first 16gb TAB I got the firmware update the day after I opened the box. I'm still waiting for that update on the 32gb Tab after 10 days.
mandel4026 said:
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
Click to expand...
Click to collapse
I had this issue. It's because of the wifi. My screen would turn on and off randomly and it was because my wifi was on my place where it had bad reception. I turned it off and the screen didn't light up anymore.
I didn't test if it also occurs on the new firmware.
Related
So I was trying to get the new 2.3.20 firmware and I went to the Archos website. But it looks like there was a new firmware posted this morning. 2.3.26.
I don't know how to direct link, but i'll try.
http://update.archos.com/8/gen8/gen8_2.3.26/firmware_archos_android_gen8.aos
Version 2.3.26 - April 21st, 2011
Wi-Fi: fix cannot scan on an access point above channel 11 regression
Phone tethering: fix TCP/IP header compression setting crash
System stability: avoid Android reboot in case of missing audio
Media library: fix media libray not updated on hard drive based A70
Notification: decrease low battery notification volume
Application: attempt to solve Pandora application not able to switch songs
Application: solve music lag in applications using OGG format
Bluetooth GPS: increase compatibility with 3rd party applications
Display: avoid white/black screen happening sometimes when switching back the display on
Thx jknut, i'm such a noob I forgot to post the changelog. I usually wait till theres a uruk version, but i'm gonna install now cause i'm fairly sure we'll get uruk in a couple of days.
Techngro said:
Thx jknut, i'm such a noob I forgot to post the changelog. I usually wait till theres a uruk version, but i'm gonna install now cause i'm fairly sure we'll get uruk in a couple of days.
Click to expand...
Click to collapse
Not that much of a noob, you posted the link to the firmware that should end my buggy horrors
Thanks jknut for the changelog
Hi, I have one question.
If I have the permanent root from churli (I'm sorry if I miss-spelled it..), do I just updated it regularly? I used to update all the firmwares by just downloading the firmware right on my A70 and install it right away.. but will that work if I have the root? I just rooted my A70 yesterday...and I'm a newbie haha
sw6lee said:
Hi, I have one question.
If I have the permanent root from churli (I'm sorry if I miss-spelled it..), do I just updated it regularly? I used to update all the firmwares by just downloading the firmware right on my A70 and install it right away.. but will that work if I have the root? I just rooted my A70 yesterday...and I'm a newbie haha
Click to expand...
Click to collapse
I just followed Steps 2, 3, 4 of Chulri's post. Chulri already has the new files for "fw 2.3.26 +rw" for Step 3. I like the optional Step 4 because I don't have to worry about holding down the volume button everytime I boot to get root.
Hi,
Has somebody tested this new release?
I updated to version 3.2.20 last week and I was very happy when I realized that cinema plugin was not required to play all the formats which I was not able to before the update (AAC, AC3, MPEG2, etc)
Can somebody confirm if this has not been "fixed"?
Thank you.
Well I have tried this new release and all I can say is bootloop, oh and to top it off I think that my right speaker has blown.
Archos I hope you're reading this, you need to sort your firmware releases out. Whilst you're at it Gingerbread would be nice. If you can put it on the Arnova with inferior hardware you have no excuse but to port it to the 101.
toyface said:
Well I have tried this new release and all I can say is bootloop, oh and to top it off I think that my right speaker has blown.
Archos I hope you're reading this, you need to sort your firmware releases out. Whilst you're at it Gingerbread would be nice. If you can put it on the Arnova with inferior hardware you have no excuse but to port it to the 101.
Click to expand...
Click to collapse
I just noticed the update when I went to the archosfans 2.3.20 bugs thread to report wifi drop powersave disabled while running tunein radio...
OTA update went fine, just waiting for A43 to charge up, then I'm going to do the A32 as well...
[EDIT]
Power LED blinking -> UI batt meter (and About Device) say 98% charge...
had this once with 2.3.20 showing 97% when LED blinking but next charge and thereafter showed 100% when LED blinking...
[/EDIT]
I had this Problem from the first day.
LED blinks and the battery show around 90%.
If i unplug the power the status goes to 98-100%, most 100%.
If i reboot the device with plugged power, the status is 75-90% after restart.
Sometimes the status falls to 87-91% if i plugged the power in.
I can live with it, but it is annoying.
did they remove bluetooth PAN tether ? I had dun/pan option while setting up BT tether with 2.3.20. but now no more that option. the probken for me is, i am using cdma phone(bell htc touch) but with BT DUN the Archos cannot dial CDMA number #777. I set bell APN (pda.bell.ca) it's not working. Actully even if it works I worry about it because it may charge me more.
Before with 2.3.20 , it worked perfect with BT PAN and my phone set to Internet sharing.
This update cleared up my waking-up issue.
It's pretty much an instant on now after the monitor idles off. Before, (after being off for more than a few minutes) it was a crap-shoot as to whether or not the screen would come on and I often had to fight with it and double, triple, quadruple tap the power button to get things alive. No longer.
still reboot cycles problems when charging the 101..problem started with these last 2 updates.
twit.tv app FCs all of the time with this fw...
I wonder why they released this one OTA as it seems to be more broken than .20 was...
youtube and many other flash video played in the browser hangs after about 15 seconds or so. Soemtime this causes the whole system to freeze requiring forced reboot.
This is the worse build so far, my A70 was most stable at 2.1.08.
Wow. I am having the exact opposite experience with this firmware. I find the browser and flash to be very solid. Before I could never play even youtube mobile in HD without it freezing and forcing a hard reboot.
Also, i'm having less general freezes.
I am still having absolutely no luck whatsoever with tethering to my Android phone (cliq). It's driving me crazy cause this was one of the main reasons I went with Archos.
Have you guys done a full reinitialization? That's what I did and, even though it's a pain to reload all your files, it might help with many of the problems you are having.
Techngro said:
Wow. I am having the exact opposite experience with this firmware. I find the browser and flash to be very solid. Before I could never play even youtube mobile in HD without it freezing and forcing a hard reboot.
Also, i'm having less general freezes.
I am still having absolutely no luck whatsoever with tethering to my Android phone (cliq). It's driving me crazy cause this was one of the main reasons I went with Archos.
Have you guys done a full reinitialization? That's what I did and, even though it's a pain to reload all your files, it might help with many of the problems you are having.
Click to expand...
Click to collapse
As a matter of fact I did an Android reset to get away from some of the problems I was having with bootloops and such. This has helped with the general performance of the 101, which I'd say is down to the 64mb swap file I now enjoy.
I did have a couple bootloops until I enabled a lock screen pattern unlock and I have now experienced nothing but fairly good performance
It seems that 2.3.26 is different from vesions before
Need more language for External Keyboard Layout such as Thai
jakkrith said:
Need more language for External Keyboard Layout such as Thai
Click to expand...
Click to collapse
You'd probably be better off posting in the archosfans.com forum's bug list thread for 2.3.26 as Archos employees actually monitor that site and have actually even started some of the buglist/fw release threads... i.e. I'm not sure that they're even aware of the xda-devs gen8 section and even if they were would they bother to read it...
After recent update, within 24hrs, my transformer has frozen completely three times. This is where I have to hold down the power 10+ sec and turn the unit back on. One time, about 40min watching a video via hbogo website. One playing a game (walkabout) and another time, just playing mp3 from the main screen via a widget.
Has anyone else experience this? Never happened on prior firmware versions.
Keyboard flash problem
I don't know if this can help: after firmware upgrade my browser crash if i try to tipe something in a flash animation, keyboard isn't show and then crash.
Exactly the same experience here: with 3.01 I had no problems at all; since OTA update 3.1 two days ago 'sleep of death' (shutdown in sleep mode) all the time!
Very annoying, according to other threads/ forums SOD was SOLVED for couple of guys with 3.1 update - I just received my SOD with 3.1!
Thanks Asus; I do hope someone/ somewhere is working on a fix!
In the meanwhile: any help/ solution for SOD (except downgrading/ rooting) would be very wellcome!
TF101, US, stock 3.1 unrooted
Same here with some Apps. MyLibrary was working fine on a pdf, now it freezes and crash all the time. Impossible to read anything anymore.
Battery seems to be drained faster too.
Since I have gotten the update the tablet is very sluggish. It was perfect before. I had no light bleed and it was very smooth. Now I have a ton of light bleed and it is so sluggish it almost takes 4 mins to connect to the internet. Anyone know the customer support number?
lukesjr said:
Since I have gotten the update the tablet is very sluggish. It was perfect before. I had no light bleed and it was very smooth. Now I have a ton of light bleed and it is so sluggish it almost takes 4 mins to connect to the internet. Anyone know the customer support number?
Click to expand...
Click to collapse
software has nothing to do with your hardware screen showing more lightbleed, other than if the brightnessis higher which may show it better.
superevilllama said:
software has nothing to do with your hardware screen showing more lightbleed, other than if the brightnessis higher which may show it better.
Click to expand...
Click to collapse
I don't disagree, but the fact is that I didn't see it before now it is terrible. I thought I had a "good one". Oh well.
In general last update has improved performance, allows more variety ( file types) in video streaming from my server, slightly better browser performance and slightly better wifi reception, however I have noticed a few lock ups that were not there before last update. Long Power button hold required to recover.
I'm having the freeze problem in Firefox after the update. it will work for a bit, but some sites will cause the tablet to lock up and I have to do the power off reboot. The stock browser is working fine.
On another forum they were saying it's pure superstition, but..: turning OFF the auto brightness has prevented sleep of death on my Transformer (SODs since update 3.1) allready about a day!
I know people say it's nonsense, but for anyone else struggling with auto shutdown in sleep mode problem; give it a try!
mllk said:
After recent update, within 24hrs, my transformer has frozen completely three times. This is where I have to hold down the power 10+ sec and turn the unit back on. One time, about 40min watching a video via hbogo website. One playing a game (walkabout) and another time, just playing mp3 from the main screen via a widget.
Has anyone else experience this? Never happened on prior firmware versions.
Click to expand...
Click to collapse
I've had four freezes, all in Press Reader tablet edition, and was thinking they were related to that app specifically, but maybe not. Reason being, my wife got her first freeze last night playing angry birds.
My freezes in Press Reader are not caused by the update, though, as two of them happened before the update was released. Also, I've discovered though that it is only the UI that is freezing, because on one freeze I had internet radio playing, and it kept playing for multiple minutes after the UI for froze.
More on my Press Reader freezes here:
http://forum.xda-developers.com/showpost.php?p=15741085&postcount=7
Do freeze issues go away if you clear all caches / factory reset?
Reason I ask, is this has helped me in the past, so I always do one, including right after this recent OTA update...
Sent from my Transformer TF101 using XDA Premium App
Huh, I've not had any problems. My 32gb TF is a B50, and dock is a B60. I usually have it connected to the dock.
I've had my ASUS Transformer for about 4 days now, never had any freezes yet, not with nor without the update (updated yesterday).
mike5065 said:
Do freeze issues go away if you clear all caches / factory reset?
Reason I ask, is this has helped me in the past, so I always do one, including right after this recent OTA update...
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Can't speak to the other people, but I'm not trying because it's such a [email protected]*dy hassle to do a factory reset, when there's no way to back everything up in one go without root access.
Backup is definitely a major shortcoming of Android.
+1 to the sleep of death issue aft the 7/16 update. Screen will go off and tablet will either reboot or need a reboot.
I have had my auto brightness off since day 1, kept default brightness, and have been lucky with no issues. Still on 3.1.
Sent from my Transformer TF101 using Tapatalk
monkespit said:
I have had my auto brightness off since day 1, kept default brightness, and have been lucky with no issues. Still on 3.1.
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
3.1 is the latest.. of course you're still on 3.1
Try changing the rom and kernel. The Netformer kernel seems the fastest and smoothest. I had the screen freezes also. Running Clem's v3rom for 8.4.4.11 then flashed the Netformer over instead of using Clem's kernel.
avlon said:
+1 to the sleep of death issue aft the 7/16 update. Screen will go off and tablet will either reboot or need a reboot.
Click to expand...
Click to collapse
We're not talking sleep of death here, we're talking lockups while the tablet is active. Totally different issue, or at least totally different symptom.
Updated to the latest firmware and noticed that they dropped the Never option for screen timeout. I'm kinda pissed because I have been using that for the past week or so and my Live Tiles were doing a much better job with it set to never turn off.
I'm one of the few people around here lucky enough to have a problem free phone. I've never had any of the problems that this new firmware is supposed to fix, so I really don't need it. I am seriously considering rolling back to the old firmware to get the Never setting back. Before I go through all the trouble with that, I just wanted to double check that the the Never setting is gone for everyone with the new firmware.
Does anyone out there with the new firmware still have Never as an option for the screen time out?
Nope, gone for me too. But, I kept mine set to 1 minute anyway.
Oops I posted a new thread before I noticed this. I'm pissed too. I used it with my car stereo and Zune. I used to be able to control music easily at a glance while driving (using cradle). Now it's too much of a process and dangerous. I also liked keeping it on while charging (why do I need a locked phone at home, sitting right next to me, not drawing power from battery?) What genius made this decision!
I have yet to find a single benefit for the new firmware on my phone. Seems exactly the same to me but with the Never option removed. I think I may try rolling it back with the Zune backup.
The Dell tech I spoke with in India actually told me to re-sync the phone, factory reset it and sync it again (at least that's what I think he said, I had to ask him to repeat himself several times as I don't think our English dialects were compatible). I'm afraid to try this. He also offered to send me my third replacement phone if this was unsuccessful. I think I'll just live with it. I'm so tired of dealing with Dell. According to my logs I've clocked in well over 7 hours of phone time with them. I try to remain loyal to Microsoft, but I think it's Android time. I feel so embarrassed when my buddy uses his Evo in my presence.
I'm writing here out of frustration that I've been having with the Acer Iconia.
So I got the tablet about like early last week when it went on sale at Target. The tablet of course came with 3.0.1 and I waited a few days for it to receive the 3.1 update but it always gave me the "your device is up to date" thing. Ok fine so I'll just install the update myself so I updated to the latest version (4.010.11) using the update.zip method. Yay so now I have 3.1!
But of course the problems aren't over.
Before and after the update I had problems with WiFi (unable to connect because of looping) and I'd usually be able to "fix" this problem by resetting my router and modem. But what about when I go to college or any outside public place? I won't be able to go to them and ask them to reset their damn router -___-.
And the other annoying problem: the mic. Yes I've searched about the mic problem and looked at every thread that was created about it. It has to do with the noise canceling, etc. But I can't really video chat when the mic has crappy quality. Ok so I decided to go back to Target and exchange it for a new Acer Iconia (which I did yesterday).
When I got it and opened it, it seemed to be packaged a bit differently than the older tablet and seemed a bit newer (in comparison to the old packaging). And as soon as I connected it to my WiFi, an update appears!!! Cool so as I'm setting up the tablet, 3.1 is downloading in the background. Once it's done and the Tablet resets, everything seems cool. I try out the front cam using the stock Camera app and there was a moment where the camera only showed some odd green screen (as if it was unable to connect to the camera) and in a few seconds everything was cool. I even tried the mic and it was much better. I took it out with my to my friend's place and was able to connect to his internet with no issues. And then I went home and connected to my WiFi and once again it did the looping issue . I tried ignoring it and just reset my router (I tried assuming that it was my router's problem since my computer also has issues sometimes when it comes to reconnecting to WiFi after it turns on from sleep mode).
So then I go to sleep and wake up this morning. I decide to check for an update on my tablet for lulz and to my surprise there was another update (4.010.13)! Go through the update process with the power plugged in, android gear thingy keeps going, and the bar looked like it stopped moving 95% of the way and the tablet reset. So then it turns on and it says that all apk have been loaded but I don't see the "update successful" msg. But then I check "about tablet" and it appeared that it had updated successfully. *whew*
But of course another problem appears. Remember how the front camera had a slight moment? Well I tried using the front camera and it gave me that same green flickering screen and wouldn't show. Once again it appeared to have a problem connecting to the actual hardware camera. I tried force closing the camera app and opening it again but it didn't fix anything. Tried closing and opening the tablet but it didn't fix the problem. Tried pressing the reset button but that didn't fix it. And of course I decided to reset the whole thing but that didn't fix it! And I tried using the front cam with the Google Talk app and it still didn't work (still gave me the green flickering screen).
BLAH! Should I exchange the tablet for another Acer Iconia or just give up on it and get a different one? I honestly like the build of the tablet and all the features it offers (like the ports) but those issues are just stopping me from fully enjoying the tablet and being able to use it for the purposes I got it (video chatting, WiFi, etc.)
EDIT: Here's a video of the problem: http://www.youtube.com/watch?v=TuAhgWQgCq0&feature=channel_video_title (Ignore the "4.010.13" in the title. I didn't mean to say that all 4.010.13 tablets will have this problem; only meant that my tablet was on 4.010.13)
I'm on my second iconia and absolutely love it. The first was almost perfect, but battery wouldn't charge beyond 88%.
I've tested out every possible thing about it, and everything is completely solid.
To exchange it for another iconia or something else is entirely up to you. I'm just telling you that what you describe I don't experience at all. My wifi connects instantly to whatever signal I tell it to connect to. My cameras also work perfectly. Mic also perfectly and makes me go through to the other side just fine. In fact, I've been using the iconia to have conferences with people I know to discuss about our plan to take over the world.
The point is there will always be a black sheep in the flock. Even the ipad 2, apple's star product and the most sort after tablet right now, is getting reports of problems left and right. The most common seems to be light bleeds and face time freezing.
Go for another tablet if you feel like it. Your choice. I'm just telling you there's such a thing as a perfect iconia, and I have it.
goodintentions said:
I'm on my second iconia and absolutely love it. The first was almost perfect, but battery wouldn't charge beyond 88%.
I've tested out every possible thing about it, and everything is completely solid.
To exchange it for another iconia or something else is entirely up to you. I'm just telling you that what you describe I don't experience at all. My wifi connects instantly to whatever signal I tell it to connect to. My cameras also work perfectly. Mic also perfectly and makes me go through to the other side just fine. In fact, I've been using the iconia to have conferences with people I know to discuss about our plan to take over the world.
The point is there will always be a black sheep in the flock. Even the ipad 2, apple's star product and the most sort after tablet right now, is getting reports of problems left and right. The most common seems to be light bleeds and face time freezing.
Go for another tablet if you feel like it. Your choice. I'm just telling you there's such a thing as a perfect iconia, and I have it.
Click to expand...
Click to collapse
I understand and respect your good intentions. I'll think about it through out the day and I might exchange it for another Iconia. If another problem arises then I'll just check out another tablet.
Also I added a video of the problem at the bottom of the original post up there ^^^
The wifi issue was an atrocity that affect(s) a lot of people. Mine did it one time right after the 3.1 update, I did a fix on the tablet and it never has done it again, and since the latest update hopefully won't.
It does appear to me that something is wrong with your camera however. Mine has never done that and it does not appear to be a software issue. I think there's something physically wrong with the front facing camera - loose connection or something.
eh maybe the stockboys took their liberties with stock the shelf with iconia. Maybe just have the manager open one up with you and check those eature out before you leave the store. Mine has been great.
All the honeycomb tablets have their issues and run the same hardware so your not missing out leaving this tablet or keeping it. only thing is atleast the xoom gets updates fast(if your subcribing to verizon but the wifi version is not that far behind anywhos)
I keep hearing people complain about the mic, luckily that isn't an issue for me though as I don't use my tablet for video or audio chat anyways And surprisingly I haven't had the WIFI issue either, it has worked like a peach all the way from the start. The only issue I've had with my tablet has been the fact that it took Acer forever to release EMEA_GEN3 firmware update, nothing else so far.
Maybe I've just been lucky?
After watching your video, i can say is a hardware fault. Exchange again the tablet and check on the store that everything works. Mine works wonderful and I love this tablet.
I have two Iconia tablets and confirmed that both cameras in each tablet work in 4.010.11 and 4.010.13.
I've also not had an issue with wifi. If this is an ongoing issue, it might be an incompatibility with your router.
For the camera, most likely hardware defect, mine doesnt have that problem. For the wifi, however the update supposedly fixed it, but if you have the same problem as I do, root your device (its easy!) And download an app like es file explorer and go into the settings and enable both root settings. Turn off wifi, and in es file explorer delete both files in /data/miscellaneous/dhcp. Sounds like a pain but it really only takes thirty seconds and fixes it for a few days. As for replace versus a different unit, I recommend getting another iconia. I compaired all of the tablets hheavily, and all of them have their issues. The iconias issues, however, are by far the easiest to deal with
If this post was helpful, give thanks
I to have had not one issue with my tab. Well other then a few things I screws up.that camera issue looks like bad hardware or the cable from the can to system board is loose.I did drop my tab and found the connectors inside were not secure for video.I took mine apart. Take yours back since you just got it.tell them to get you one from a different box or take it back to a diffrent target store.
I once bought a awesome TV from Walmart I returned 4 of them was going to get a fifteenth brand but decided one more try.I went across bridge into Jeff Indiana walmart exchanged it. And never one sec trouble was a bad batch at the walmart 3 miles from my home.
Sorry for such a long story in blonde giggles
Just like every other product in life, sometimes we get lemons - not just lemons, rotten lemons.
Your A500 may be an example of a rotten lemon. No way to even turn it into lemonade.
You said you've done a factory reset and you're on the newest build of software, there's basically nowhere else to turn and nothing else to do. As a customer, you've done your part. I would say, do an exchange and as I think I glimpsed someone else mentioning, open it up and use it at the store. Check for hardware faults. Mind you, slow GPS locking and Wifi issues may not necessarily indicate a fault, but that camera issue definitely does.
That is of course, IF you want another A500 anyway. At this point, no one here could blame you if you wanted to try on something else. In your place, I probably would. Once bitten, twice shy. I give every brand 2 chances when it comes to a product. If I end up getting 2 duds (and I've only had this happen ONCE) that's where I draw the line and I gladly move on to something else.
Good Luck and whatever you decide to do, hope to hear from you again with your results...either loving on a new tablet, or loving on a working A500.
WOW Sorry to hear you have had so many issues. I bought my wife one for reading and web surfing for her birthday and she and my daughter got me one for my birthday. My kid has a Galaxy and she had some of the issues you have had with the acer. Granted she works at best buy and they had some issues with that lot she had bought hers from. I have khad the wifi issue at first and went to the acer web site and installed the fix from them before i had rooted mine. At first i had to do the reset thingy with a small paper clip. But have not had any other issues than that. I would do the return thing at a diffrent store maybe you got into a bad lot. I hope it changes for you.
Do a double reset (paperclip in the reset hole with power on) and power cycle. Then restore the factory settings under the security menu, which will also wipe all your settings and data. This solved all the probs my son was having in his A500.
Sent from my A500 using XDA Premium App
Hi all,
Just like to check as i am at a loss on what to do. I got my Samsung Galaxy Tab A7 10.4" SM-T500 last month. Generally it was ok except that samsung browser will hang when the tablet goes into deep sleep and it will take mins for it to 'catch up' meaning i cannot turn off the tablet or launch applications during that time. Youtube app sometimes will sometimes randomly close.
However in early dec, after a samsung software update, games and some apps started flashing black for 5 seconds and perhaps about 2 seconds of the app /game screen shown. It has not gone into sleep or anything as if the game / app appears on the screen you can still click on items and all. Restarting the tablet or factory reset did not help. Youtube app will still randomly close.
Already sent in to samsung service centre and they tell me they have reflashed the latest firmware.. however above problems remain. I asked customer support and they told me that at this point to wait for a new samsung update or app update which may solve the following issue. but thats going to take a while before an update comes from their tablet
Wonder is there anything i can do ?
Thank you.
lcaveyl said:
Hi all,
Just like to check as i am at a loss on what to do. I got my Samsung Galaxy Tab A7 10.4" SM-T500 last month. Generally it was ok except that samsung browser will hang when the tablet goes into deep sleep and it will take mins for it to 'catch up' meaning i cannot turn off the tablet or launch applications during that time. Youtube app sometimes will sometimes randomly close.
However in early dec, after a samsung software update, games and some apps started flashing black for 5 seconds and perhaps about 2 seconds of the app /game screen shown. It has not gone into sleep or anything as if the game / app appears on the screen you can still click on items and all. Restarting the tablet or factory reset did not help. Youtube app will still randomly close.
Already sent in to samsung service centre and they tell me they have reflashed the latest firmware.. however above problems remain. I asked customer support and they told me that at this point to wait for a new samsung update or app update which may solve the following issue. but thats going to take a while before an update comes from their tablet
Wonder is there anything i can do ?
Thank you.
Click to expand...
Click to collapse
This is happening to me since the latest update as well.
I wouldn't stress about too much. Updates have been coming pretty regular so just wait for an update. They've updated the tablet about 3 times since I bought it so I feel they'll have this fixed soon.
Nothing I've done fixed it so I'm just waiting for an update.
lcaveyl said:
Hi all,
Just like to check as i am at a loss on what to do. I got my Samsung Galaxy Tab A7 10.4" SM-T500 last month. Generally it was ok except that samsung browser will hang when the tablet goes into deep sleep and it will take mins for it to 'catch up' meaning i cannot turn off the tablet or launch applications during that time. Youtube app sometimes will sometimes randomly close.
However in early dec, after a samsung software update, games and some apps started flashing black for 5 seconds and perhaps about 2 seconds of the app /game screen shown. It has not gone into sleep or anything as if the game / app appears on the screen you can still click on items and all. Restarting the tablet or factory reset did not help. Youtube app will still randomly close.
Already sent in to samsung service centre and they tell me they have reflashed the latest firmware.. however above problems remain. I asked customer support and they told me that at this point to wait for a new samsung update or app update which may solve the following issue. but thats going to take a while before an update comes from their tablet
Wonder is there anything i can do ?
Thank you.
Click to expand...
Click to collapse
Do you have auto rotate on? It seems turning it off stopped the black screen for me. Give it a try until it's fixed with an update.
Thanks Halftebyte.
Tested to turn off the auto rotate but didnt help. There is a new Samsung update but seems it didnt do anything to help. i will try the factory reset later again
lcaveyl said:
Thanks Halftebyte.
Tested to turn off the auto rotate but didnt help. There is a new Samsung update but seems it didnt do anything to help. i will try the factory reset later again
Click to expand...
Click to collapse
Yes, I thought that solved it but you're right, turning off auto rotate didn't actually help.
I haven't gotten any new updates since version T500XXU2ATK3.
What version are you on?
I'm pretty confident a factory reset won't solve this problem. I'm happy I'm not the only one experiencing this. Hopefully an update will fix it soon.
My version is now T500XXS2ATL1, security patch level is 1 December 2020
You are right, the factory reset didnt do anything at all. It made it worst!! even at the home screen it will just keep flashing. I gave up and went back to the service centre and told them to do something as i could not work on it. They changed the motherboard and it seems ok for now. Stil testing it but problem seems to have gone away.
Suggest if yours is under warranty to do the same too!
lcaveyl said:
My version is now T500XXS2ATL1, security patch level is 1 December 2020
You are right, the factory reset didnt do anything at all. It made it worst!! even at the home screen it will just keep flashing. I gave up and went back to the service centre and told them to do something as i could not work on it. They changed the motherboard and it seems ok for now. Stil testing it but problem seems to have gone away.
Suggest if yours is under warranty to do the same too!
Click to expand...
Click to collapse
Oh wow. I hope mine isn't a hardware issue.
lcaveyl said:
My version is now T500XXS2ATL1, security patch level is 1 December 2020
You are right, the factory reset didnt do anything at all. It made it worst!! even at the home screen it will just keep flashing. I gave up and went back to the service centre and told them to do something as i could not work on it. They changed the motherboard and it seems ok for now. Stil testing it but problem seems to have gone away.
Suggest if yours is under warranty to do the same too!
Click to expand...
Click to collapse
Any update on your experience?
Just wanted to update that I solved this problem for myself by downgrading to firmware version T500XXU2ATJ6 which had a November 2020 build/release date (with Sept 2020 security patch unfortunately). I'm happy now though. Confirmed fully working after using for over a week.
Hmm after the hardware change, the tablet works as it should. I am still on the T500XXS2ATL1 firmware.
Interesting. Someone else on the Samsung forums had a similar issue and firmware downgrade solved his issue.
When a firmware newer than ATL1 comes out I'll try it.
Also, doubt this tablet will get Android 11 before May/June.
hmm wondering if there is anything different in our tablets (mobo chips /memory / etc) which made it behave so drastically with this firmeware update. And with a hardware change it seems to work better? hmmm wondering wondering.
I still have one small issue where every now and then unlocking the screen you may not be able to access any icons, i will need to lock the screen again and drag on camera/browser before i am able to use the tablet. This happened out of the box as well but didnt think much of it then.
lcaveyl said:
hmm wondering if there is anything different in our tablets (mobo chips /memory / etc) which made it behave so drastically with this firmeware update. And with a hardware change it seems to work better? hmmm wondering wondering.
I still have one small issue where every now and then unlocking the screen you may not be able to access any icons, i will need to lock the screen again and drag on camera/browser before i am able to use the tablet. This happened out of the box as well but didnt think much of it then.
Click to expand...
Click to collapse
That's exactly what I'm wondering. Some minor component difference on the mobo having compatibility issues with the different firmwares.
Kinda sounds like a touchscreen issue you're having. Hopefully it won't get unbearably bad for you.