Database Users

SGT turning itself off

On my second day of ownership my SGT is turning itself off, in addition everytime it happens the date and time reset themselves to Friday Dec 10, 2010 @ 1600.
Everything else remains the same as far as my settings and apps.
If I place the tab down for about 10 minutes it happens, it just shutdowns on its own and reset the time and date. In addition when it happens it takes a while for it to turn back on, I have to play with the power button for a while.
The first date I had some strange issues as it would not charge and no matter what I did the device will not turn on, eventually it did turn on and I tought everything was fine.
I'm taking it back to Frys today
Sent from my GT-P7510 using XDA Premium App

Sounds like a defective unit.

cdf3 said:
Sounds like a defective unit.
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I agree. No reason itbshould shutdown/restart
Sent from my GT-P7510 using Tapatalk

Samsung GT 10.1 Sleep of death

Sorry about posting the thread here as I couldn't post it where it needed to go. I have had this GT 10.1 for a few days love what it can do but It continuously wants to go to sleep and not wake up. This is a locked rooted 32gb version.
I have noticed while it is in the dock it tends to only lock up on the home screen and it solved by just removing it from the dock and inserting it again into the dock. When its not in the dock it does the Sleep of death and If i plug it back into the dock while is SoD it will come back to life. I don't have any idea if this helps with your deductions on dealing with this bug. But I thought It could help somehow.
I didnt plug the dock into any power source either.
Well I tried doing the above now its boot looping DARN I REALLY like this thing
after the 3 or 4th SoD the OS got garbled and I had to do a factory reset and reload the OS using ODIN and back to Stock.
Gonna remove the OC kernal witch I had loaded and reload the STOCK OS until its fixed.

I have this problem, my tab 7 days old is dead... I was using it, turn it off connect it to charge it and it is not working now..
Is there any fix or way to get out of the sleep of death?

the asus transformer forum says it's fixed with 3.1 (mostly).
i guess it's the reason why the EU release is delayed permanently.

guys i dont thing there anything wrong with the tablet. i believe its the wall charger.ur usb on ur pc or laptot is not ready to charge ur tablet but it will at a slow rate, really slow.i tired charging it with the wall outlet n it would not do anything. called samsung thay wanted me to send it in for service.i said no.i have it charging with my laptop.that work for me.give it time to charge and u'll see it charging.the cable is good its the big box that plugs in to the wall thats bad.
gt 16gig gray unlocked

cyberleader said:
Gonna remove the OC kernal witch I had loaded and reload the STOCK OS until its fixed.
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...........

Mine wouldn't turn on for the life of me yesterday...exchanged for a brand new unit at best buy....wtf!

Mine does the "Sleep of death" only with custom firmwares and when charging on the media dock...going back to stock fixes the issue...to wake up the tablet I had to make a combination of Power + Volume Down for several seconds until it finally turns on...

Mine was stock. No combination of button presses worked for me

Same with mine. I just shipped it back for repair...
Sent from my DROIDX using XDA App

Not true for me. My charger worked fine on my wife's 7" Tab.
Sent from my DROIDX using XDA App

eyecon82 said:
Mine wouldn't turn on for the life of me yesterday...exchanged for a brand new unit at best buy....wtf!
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Samsung just told me this is a software issue which will be fix withthe upcoming summer update.

capufo said:
Samsung just told me this is a software issue which will be fix withthe upcoming summer update.
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Yeah but until you get it fixed how do you get the update on it?
Sent from my DROIDX using XDA App

Ansextra said:
Yeah but until you get it fixed how do you get the update on it?
Sent from my DROIDX using XDA App
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If you can't turn it on at all, you will have to send it to them, a technitian will look it up etc for more info on this call Samsung support at 1800.726.7864

capufo said:
If you can't turn it on at all, you will have to send it to them, a technitian will look it up etc for more info on this call Samsung support at 1800.726.7864
Click to expand...
Click to collapse
Exactly my point and what I ended up doing...
Sent from my DROIDX using XDA App

You just need to hold down the power button for 15 seconds, or so. Maybe 30. I've had this issue a few times in the few months I've had this. My bigger problem is the Wake of Death. The stupid thing turns itself on for no reason, and never goes back to sleep, so the battery is almost dead when I go to use it. This happens a few times a week. Drives me crazy.

ClarkSt said:
You just need to hold down the power button for 15 seconds, or so. Maybe 30. I've had this issue a few times in the few months I've had this. My bigger problem is the Wake of Death. The stupid thing turns itself on for no reason, and never goes back to sleep, so the battery is almost dead when I go to use it. This happens a few times a week. Drives me crazy.
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Click to collapse
The problem is that on a certain percentage of these tablets that does not work
Sent from my SPH-D710 using XDA App

It did not work on mine. I ended up sending it to Samsung for warranty repair.

My first one didn't do that but this one does for sure.
Sent from my GT-P7510 using Tapatalk

i only had 1 SoD in about 3 months, got leaked KH1 and pershots running

EmceeGeek said:
My first one didn't do that but this one does for sure.
Sent from my GT-P7510 using Tapatalk
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Click to collapse
same here...my first one died...my exchange unit randomly freezes, but the volume and power button works, unlike the first unit

Sleep of Death...but only after a good nights sleep

So I got my thrive yesterday and I love it, out of all the tabs out, it just feels like it is the smoothest, graphically and strongest, hardware wise. I haven't had any problems until this morning when I woke up and tried to wake up my thrive, and unfortunately it would not wake up, so I had to do a hard reboot by holding down the power button until it shutdown, but it booted right back up. So here's where I think I went wrong, I turned on the GPS yesterday and didn't know I had left it on overnight, thought it would turn off when you stopped using maps, for what reason? I don't know why, but I did. Either way I think that there are certain programs that cause problems with the sleep of death, and that's the reason it may have happened to me. But if anyone has any ideas as to why this happened, then I would like your input.
Sent from my AT100 using XDA Premium App

bken620 said:
So I got my thrive yesterday and I love it, out of all the tabs out, it just feels like it is the smoothest, graphically and strongest, hardware wise. I haven't had any problems until this morning when I woke up and tried to wake up my thrive, and unfortunately it would not wake up, so I had to do a hard reboot by holding down the power button until it shutdown, but it booted right back up. So here's where I think I went wrong, I turned on the GPS yesterday and didn't know I had left it on overnight, thought it would turn off when you stopped using maps, for what reason? I don't know why, but I did. Either way I think that there are certain programs that cause problems with the sleep of death, and that's the reason it may have happened to me. But if anyone has any ideas as to why this happened, then I would like your input.
Sent from my AT100 using XDA Premium App
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Click to collapse
Actually, GPS is not active unless an app is accessing it. You can leave it on. As for the SOD issue, Toshiba released a fix today and it should fix it.

Thanks, and I got that update, it fixed it.
Sent from my AT100 using XDA Premium App

Great its frozen

Running fine for a day, then suddenly when i looked at the screen it was at the "Asus" screen (with the logo and spinny thing below) - i touched the screen and it froze.
And now its frozen.
And I had just charged it...grrr - do i really have to wait 12 hours or however much it takes before the battery is depleted.
I wonder if there is a way to reset it.

Kermode said:
Running fine for a day, then suddenly when i looked at the screen it was at the "Asus" screen (with the logo and spinny thing below) - i touched the screen and it froze.
And now its frozen.
And I had just charged it...grrr - do i really have to wait 12 hours or however much it takes before the battery is depleted.
I wonder if there is a way to reset it.
Click to expand...
Click to collapse
Hold the power button down.
Sent from my Galaxy Nexus using XDA App

Happened to several guys.
Did you try to press and hold power for ten or more seconds? It should power off and you should be able to power it on again.

this is happened to me 3 times so far.
Hold the power button to power off and reboot.
For mine after it boots it'll run ok for a minute or so, then run horribly slow until the launcher crashes. after the launcher starts back up it'd be ok.
Did you hard reset before the OTA? Where you stock, stock rooted, cwm flashed? Just trying to get more info.

fone_fanatic said:
this is happened to me 3 times so far.
Hold the power button to power off and reboot.
For mine after it boots it'll run ok for a minute or so, then run horribly slow until the launcher crashes. after the launcher starts back up it'd be ok.
Did you hard reset before the OTA? Where you stock, stock rooted, cwm flashed? Just trying to get more info.
Click to expand...
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We are having way too many threads for the same issue...
Mine still experiences the problem after a factory reset.
As everyone mentioned, holding down the power button fix it temporarily.
Someone else reported that you can avoid the random reboot problem by disabling deep sleep using no sleep widget, although it's a crude walkaround.
Sent from my HTC Sensation 4G using XDA App

Just an idea but what if you use something like SetCPU and up the lower frequency. Had this issue on a kanged ICS rom for my phone. It wasn't the deep sleep that was the problem but the lowest frequency was too low to re-initialize the apps that were cached once you woke it up.
I did a full complete wipe and updated from .13 to ICS and am not going to jinx myself by saying what I am implying. If you know what I mean.

Interesting, and I do agree that there are too many threads, since I am trying to get some idea of how common this is. I think I was the original poster on this, but in any case in my particular situation I tried holding the power button down, resetting it through the reset hole, and holding the power button in while pressing the volume button down (this did give me the option of reformatting which I tried) but in every case it simply flashed the eedpad screen. The battery finally appears to have died and I'm trying to recharge it now, but so far it is now completely dead. All of this happened after it went into deep sleep. This tablet is 100% original, never been rooted or tampered with in any way so, unless this is a coincidence or a combo of ICS and one of the apps I have in it, I expect this to become a very common occurence. Anyway, I'll let it charge for a bit and see what happens. I already have an RMA (the service person didn't seem too surprised and didn't really try much trouble shooting - when I asked if he had heard of this before he kind of said I wasn't the first) so I'm sending it back to Asus on Monday so that when I get it back I can sell it, but I'm just wondering what percentage of people are having this problem. Heck, if it's even just 5% Asus is going to have a major expense on its hand.

I had the dreaded Asus logo freeze twice now, since the ics update. Both times when I wasn't using the tablet.
Sent from my Galaxy Nexus using Tapatalk

Mine has frozen 2x already since the ics update. I performed a factory reset before and after the update.
Screen just goes black/blank and would have to hold the power button for 10secs.
Sent from my Transformer TF101 using Tapatalk

Hey thanks, I thought I had pressed power down for long enough - but apparently not.
I was on normal HC and just accepted the update when it prompted me for it.
But if a lot of people are seeing this i guess Asus made a little blunder in this version.

I just came in after leaving my Transformer asleep for about three to four hours, and found the asus logo flashing on for a few seconds and then off, repeating over and over. Had to do a reset with power and vol down to get it to reboot. Seems OK for now except it really drained the battery.
I guess there will be a few ICS bugs to work out.

jparity said:
We are having way too many threads for the same issue...
Mine still experiences the problem after a factory reset.
As everyone mentioned, holding down the power button fix it temporarily.
Someone else reported that you can avoid the random reboot problem by disabling deep sleep using no sleep widget, although it's a crude walkaround.
Sent from my HTC Sensation 4G using XDA App
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About the "No Sleep" widget, that was me. Well, this seems to be a widespread issue. Asus should take the update back and stop offering OTA...this is a pretty big issue.
Sent from my GT-I9100 using XDA App

msaraiva said:
About the "No Sleep" widget, that was me. Well, this seems to be a widespread issue. Asus should take the update back and stop offering OTA...this is a pretty big issue.
Sent from my GT-I9100 using XDA App
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Well asus is good about providing prompt follow up updates so I wouldn't be surprised if we start getting bugfix updates in the coming weeks.

Yea seems like the TF only goes crazy when it's in sleep/not being used.
Mine is not rooted so I don't really want to go through the trouble changing processor frequency.
Where is the reset hole btw?...
Sent from my HTC Sensation 4G using XDA App

It's next to the hdmi port.
jparity said:
Yea seems like the TF only goes crazy when it's in sleep/not being used.
Mine is not rooted so I don't really want to go through the trouble changing processor frequency.
Where is the reset hole btw?...
Sent from my HTC Sensation 4G using XDA App
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r_nt said:
It's next to the hdmi port.
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Isn't that the mic? I don't believe that's a reset button. I could be wrong though
Sent from my Transformer TF101 using xda premium

eminembdg said:
Isn't that the mic? I don't believe that's a reset button. I could be wrong though
Sent from my Transformer TF101 using xda premium
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There isn't holding the power button for 15 seconds resets it.
Sent from my Transformer TF101 using Tapatalk

r_nt said:
It's next to the hdmi port.
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I thought it's the mic too... Does your voice record still work after you "reset" your TF?...
Edit: Saw the dreaded Asus loading screen again when I came back from dinner... 3rd time today... It's getting on my nerves a bit now. Such a pity that the TF is perfect besides this issue... I don't care if it reboots every hour or so, as long as it doesn't hang and depletes the battery.

Just to clarify, and so others don't break their microphone,THERE IS NO RESET HOLE! if your device is frozen, hold the power button to reset.
Are we certain its the deep sleep causing this?
Didn't happen to me this morning. I stopped using it around midnight and woke up fine the next day.

fone_fanatic said:
Just to clarify, and so others don't break their microphone,THERE IS NO RESET HOLE! if your device is frozen, hold the power button to reset.
Are we certain its the deep sleep causing this?
Didn't happen to me this morning. I stopped using it around midnight and woke up fine the next day.
Click to expand...
Click to collapse
How do you it didn't happen? It doesn't get stuck at the ASUS logo for me, it simply reboots. Try leaving something open, like a browser window, turn off the screen and come back sometime later. If it's back to the homescreen and there are no recent apps, then it rebooted.
I don't know if it is the deep sleep that is causing it. All i know is that the bug is only triggered while sleeping. Every logcat i get stops at an AlarmManager event, before the reboot.
Sent from my Transformer TF101 using XDA Premium HD app

a co worker has a s8 that died currently has no led when plugged in to charge

The screen is black but it flickers in random places but only for a millisecond can not reboot even with power+vol up +bixbi
Laptop does not see it
anyone have any idea of what to do
he has tried different chargers,cord,wireless charging,none work no LED light
He started having issue right after going through TSA at the airport scanner, probably not related

Has your co-worker's phone come back on? I think this may become more of an issue than just a few phones. This is the third I've run across, in the same basic time frame, all in December 2017. Mine was on NYE and I had been working in the morning with my phone, put it in my pocket (loose fitting, pajama/lounge pants), and later pulled it out to use it again. It was off. I thought maybe I had somehow hit the power button while in my pocket, but it wouldn't come back on. No extreme temperatures and no forewarning of any kind... After researching how to get it turned back on and getting several misdirections, I got it to come back on the next day by pressing and holding the POWER button, the VOLUME UP button, and the BIXBY button simultaneously until the phone vibrates and comes back on.
~~~~~~~~~
EDIT: I didn't catch that you had already tried this process. Do you know if this was the first time they have had this issue? Did they get the phone going again with another method, or are they still trying to get an answer? Obviously, I am very interested to hear how this turns out for them!
~~~~~~~~~
I would highly discourage anyone from disabling the Bixby button or setting it to "No Action" on the phone. If the phone dies again, and you have already disabled it, you will not be able to perform this restart. I am trying to find a solution to this very situation right now. My phone went down, dead as a doornail, after I had recovered it once and disabled the Bixby button. I had no idea it would die again, for no apparent reason, since it has always run perfectly since the day I bought it. When I tried my restart method I described above, it did nothing. Of course it did nothing, because I told the Bixby button to take no action!
I'm just trying to make sure that no one else has to go through this... If anyone knows of a solution to re-enable the Bixby button when the phone is OFF, please post here! I'm desperate to get my phone back!!

deadcatsrule said:
The screen is black but it flickers in random places but only for a millisecond can not reboot even with power+vol up +bixbi
Laptop does not see it
anyone have any idea of what to do
he has tried different chargers,cord,wireless charging,none work no LED light
He started having issue right after going through TSA at the airport scanner, probably not related
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Click to collapse
I don't know the fix. But there is a bug in s8s and note 8 if the battery dies to far lifess
It's on xdas home screen now lol. I m not at my pc or I could link it. But it apparently is a common issue

TheMadScientist said:
I don't know the fix. But there is a bug in s8s and note 8 if the battery dies to far lifess
It's on xdas home screen now lol. I m not at my pc or I could link it. But it apparently is a common issue
Click to expand...
Click to collapse
Any idea if it affects both the Snapdragon and Exynos variants? I just got an S8 and this is kinda terrifying me...

tomiga said:
Any idea if it affects both the Snapdragon and Exynos variants? I just got an S8 and this is kinda terrifying me...
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Click to collapse
https://www.xda-developers.com/samsung-galaxy-note-8-deep-discharge-protection/

His phone is officially a paper weight.he is low tech and he bought the phone new in the box out right so the phone is totally stock .the phone appears to be on you just can not wake it up.he is sending It in for warranty
Sent from my Nexus 6 using XDA Labs

TheMadScientist said:
I don't know the fix. But there is a bug in s8s and note 8 if the battery dies to far lifess
It's on xdas home screen now lol. I m not at my pc or I could link it. But it apparently is a common issue
Click to expand...
Click to collapse
Thank you for your reply! I'm really trying to fix this without having to spend a bunch of money. I don't have the protection plan from my service provider (thanks, Mr. Salesman for not adding it!), and I didn't catch it in time to get it after the purchase. The battery has not been allowed to go completely dead for more than two times since July. I try to keep it charged between 20% and 80-100%. I don't leave it on the charger overnight (anymore) and have been vigilant to minimize the draw on the battery using Greenify and keeping an eye on the device maintenance.
I will go to the home screen and check it out though, so thanks for the heads up!

deadcatsrule said:
His phone is officially a paper weight.he is low tech and he bought the phone new in the box out right so the phone is totally stock .the phone appears to be on you just can not wake it up.he is sending It in for warranty
Sent from my Nexus 6 using XDA Labs
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What model of phone is it? (Like SM-G950F or SM-G950U)

tomiga said:
What model of phone is it? (Like SM-G950F or SM-G950U)
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I will check with him but with out the phone powering up i doubt he can tell me,he ordered it from walmart (Indiana)and used it for straight talk,
Sent from my Nexus 6 using XDA Labs

deadcatsrule said:
His phone is officially a paper weight.he is low tech and he bought the phone new in the box out right so the phone is totally stock .the phone appears to be on you just can not wake it up.he is sending It in for warranty
Sent from my Nexus 6 using XDA Labs
Click to expand...
Click to collapse
By the way there's more than just corn in indiana

https://www.xda-developers.com/samsung-galaxy-note-8-galaxy-s8-battery-issues/
This applies to s8 s8+ and note 8

deadcatsrule said:
I will check with him but with out the phone powering up i doubt he can tell me,he ordered it from walmart (Indiana)and used it for straight talk,
Sent from my Nexus 6 using XDA Labs
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Click to collapse
Sounds like it's a U model/Snapdragon model then. I'm really starting to wonder if this is only affecting Snapdragon variant S8/S8+/Note 8's.

tomiga said:
Sounds like it's a U model/Snapdragon model then. I'm really starting to wonder if this is only affecting Snapdragon variant S8/S8+/Note 8's.
Click to expand...
Click to collapse
Its a SM-G950U
Sent from my Nexus 6 using XDA Labs