[Q] The dreaded dust under screen issue.. - Acer Iconia A500

...strikes again, this time on the A500.
I just noticed two specs of dust under the glass on the lower left and right corners of my Tab (on the side the dock connector resides).
Thankfully the black Android status bar hides them under normal conditions...
Anyone else noticed dust under their screen or am I the first?

That's annoying, why not do an exchange? Unless it's not an issue for you. for me, i can't stand it, it just takes away from my enjoyment of the screen.

I will attempt to exchange it, but in all probability the new one will also start collecting dust... It seems that the digitizer glass is not glued to the screen.

I didn't want to hear about issues like this. I live in Oklahoma, very windy, lots of blowing dust, just a matter of time before I see this. *sigh*

Same on mine, the first one has a red stuck pixel and the second one beautifull piece of dust under the screen. But with Asus transformer the situation is not better i had 3 different tablet and each one has dust and many broken pixel. I'm still waiting to buy a good one (i liked more the transformer for a better display and because is more confortable in hand (it weights 100g less)

Unfortunately I noticed the dust particles after the store's return period had expired. So now I have to take the issue up with Acer's service department.
I still don't know if I should bother or not. Are they gonna open it up and attempt to clean it? Perhaps I'll be lucky and they 'll replace it? Anyone else with dust experience?
The weird thing is that the Iconia hasn't left my apartment... No outdoor usage at all!

Related

Dust under the screen

Hello all,
I've got a week old Desire Z and the only thing thats bothering me is a few bits of dust in various corners of the screen, tiny bits not too large, other than this the phones perfect. I'm contemplating returning the device, however I'm worried the next one maybe worse off, and eventually dust is going to get under the screen it being a HTC, my previous Nexus One had the problem so did 3 other friends and a Desire, all which use similar sealing mechanisms.
Do any of you chaps suffer from the same problem?
Regards,
Akshay
I haven't noticed any dust in mine -- but I did in one of my previous phones.
As long as its not a big flake of dust right in the middle, I wouldn't sweat it. Like you said, the next one could be worse (unless you can go into a store and they'll let you open boxes and look)
Mine came with what appears to be a very slight scratch bottom right, but when the phone's on you cant see it at all
I have one on my screen too. It's not small, it's on the edge of the screen, right on top, below the HTC logo. When I pick up the phone, it's not visible much, but when you look at the phone lying on your desk then I see it and it bugs me.
I was hoping there is a way to get rid of it. Like turn the phone upside down and switch on vibration, or shake the phone. Any ideas?
schriss said:
I have one on my screen too. It's not small, it's on the edge of the screen, right on top, below the HTC logo. When I pick up the phone, it's not visible much, but when you look at the phone lying on your desk then I see it and it bugs me.
I was hoping there is a way to get rid of it. Like turn the phone upside down and switch on vibration, or shake the phone. Any ideas?
Click to expand...
Click to collapse
Anything in there is probably sandwiched in pretty good. Some things to consider trying are giving the phone some hard taps on the edge, to try to dislodge the dust and move it to a non-visible area (this could also shatter your screen or dislodge some important component) or maybe try dissembling the phone till you can get to the edge of the screen and try some high-pressure air...
aksd said:
Hello all,
I've got a week old Desire Z and the only thing thats bothering me is a few bits of dust in various corners of the screen, tiny bits not too large, other than this the phones perfect. I'm contemplating returning the device, however I'm worried the next one maybe worse off, and eventually dust is going to get under the screen it being a HTC, my previous Nexus One had the problem so did 3 other friends and a Desire, all which use similar sealing mechanisms.
Click to expand...
Click to collapse
I got dust in the bottom left hand corner of my screen. I went to sleep with a clear screen and woke up with a good portion of the corner pretty well dusted, about the diameter of a dime.
I sent it in for a warranty replacement, and it hasn't happened again with the new one in 5 months.
I'm done with HTC phones for now. Two of my last high end HTC phones had either dust or stuck/bad pixels and while materials seemed high quality, build quality was really poor. That dust was not there when I bought it, it must have made it in there, this should never be allowed to happen.

Screen raised a little bit higher than the bezel near the dock connector

I'm close to my 14 days return period at bb and suddenly I noticed that the glass screen on my Iconia is separating a bit noticeable enough for my fingers to feel it when I touch that section. It is the area at the docking connector side, the screen is raised a bit higher than the side metal bezel. When I pushed it down hard it flushed back in but raised again after some time. I never noticed it before and I've been really using it daily for more than a week now and only until yesterday I saw this. I feel really bad because I really love my Iconia and was really planning to keep it. I had the same issue with my HTC EVO, but I held on to it because I've read in the EVO forum that others have even worst screen separation and mine wasn't as bad. So I'm wondering if most Iconias have this issue so I don't need to return it anymore. I've checked the display unit at bb and it has same screen lifting around that section near the docking connector.
Sent from my A500 using Tapatalk
Same issue here. I noticed it the other day. I have a week left on my 14 day return period. Honestly it is not that big of a problem to me. I cannot push it back down, I just figured it was made that way. I noticed the demo unit at my local best buy was the same way. I do not think it is a deal breaker to me.
Yeah mine is like that too :\
MMm - no trouble here yet. Then again I was a first generation nook owner who never had a button crack, and those were hard to find ;-)
I take mine to and from work every day and use it at least 2 hours a day not counting weekend software development time where it's my test platform, so you could call mine pretty high wear and tear.
So it seems like it is common to have that slight lift on the screen and hopefully will not get worst than it is. I will just keep it and not replace with another one, who knows the replacement might even be worst or have dust like the others were complaining. I've put too much time setting this up and I really love it even with all the criticism it gets from other users.
I feel a slight raise on mine - but far from calling it an issue.
There's some dust particles getting under there now...think Staples would accept a return for that? Still in my 14 days. It's annoying.
Staples told me they would take it back for any reason in 14 days... even if you just decided you didn't like it.
cdkizzle said:
There's some dust particles getting under there now...think Staples would accept a return for that? Still in my 14 days. It's annoying.
Click to expand...
Click to collapse
Oh no, I hate dust inside the screen. Was your screen raised really high or just a bit?
Sent from my A500 using Tapatalk
lol. There shouldn't be any question at all....take it back.
I'm not returning mine but this is irritating for sure
I believe it is designed that way, just as there is the gap between the glass and frame on the opposite side (where the microphone is placed in the center).
I for one find the A500 a great piece of hardware, and this doesn't bother me a bit... I actually hadn't noticed until you mentioned it here ;-)
Sent from my A500 using XDA Premium App
Raised here as well
Looks like an intentional raise to me though. The sides are flush and begin to raise about 1.5 inches in from the side of the tablet toward the center until it reaches it's highest point dead center to the dock port. Then back down by the same amount.
If it is not intentional it sure is a nicely implemented defect.
If I run my finger along the edge of the screen I can feel the glass being raised ever so slightly, fractions of a millimeter, towards the middle, above the dock connector.
Though as I look closer and use a metal ruler I find that it's not the glass that is raised but rather the bezel that is lowered slightly in the middle, above the connector.
All of them I have seen are like that, don't think its a defect at all.
It looks like it is easy for dust to get in past the microsd slot area as you can see the back of the screen through the cracks. I would be careful outside and in dusty areas. I am going to look for a sleeve that covers it or something...it should be sealed better than this.
I haven't had any dust yet, (hopefully never) and my screen is raised. (or the bezel is lowered)
I'm getting that too now. It's definately raised. I checked when the OP first posted this and it was not like this. Now I can press on the glass just above and slightly to the right of the dock connector and the screen goes down flatter. The raised area is not quite centered. I've had this tablet 3 days shy of 1 month.
Sent from my A500 using Tapatalk

[Q] Does yours have glue ont he bezel?

Hi all,
Got my UK TF101 today and loving it.
However the finish is not that good. The small plastic strip between the glass and the bronze edge of the casing has remnants of the glue used during the assembly and it won't come off. Looks like it has been rush assembled and makes it look tatty. Would be a shame to return it just for that but when you spend this money and see what finish iPads have you really want it to be mint.
Does any one else have this problem on their TF101?
Unless they have changed the manufacturing process for newer devices, there's no glue anywhere near the casing/bezel.
I have some glue on the top of the black strip on the top-left (when holding the tablet in landscape mode). I only noticed it when I had my desk lamp shining on it. It wasn't present on the other TF I had at the moment. Doesn't really bother me that much.
Yeah, mine arrived today and has the same thing. The rubber's not quite flush with the screen and its mount, but it really doesn't matter.
Overall very impressed with the device so far. I certainly won't be sending it back over that small defect. We live in an imperfect world..!
Yup. But eventually after some use it wore off.
Mine just arrived today I can see some remnants of what appears to be glue both bottom & left side. Also it appears that the 1/2 section on the rubber on the right side has been rubbed down.
Quite agree it won't affect the use of the device but when you see how sharp a finish the iPad has it is a shame to not be perfect on the TF101.
I called Comet and they were happy to do a swap. When I popped in to the local store the Customer Service Desk chap admitted I was the third person with this problem. He got another one from stock and it was better but still a bit of dried glue. He offered an exchange or 10% refund. I decided to go with the 10% refund so got £43 back. I can now live with the problem.
If others want to see what we are on about here is a pic of my bezel. Right hand side is as I would expect but the top strip is very messy and slightly raised compared to the flush fitting section.
aerotec said:
If others want to see what we are on about here is a pic of my bezel. Right hand side is as I would expect but the top strip is very messy and slightly raised compared to the flush fitting section.
Click to expand...
Click to collapse
Thx for the pic, it's good to see what you were describing. I've looked really closely at my device and I still cant see any glue on mine. It looks like the manufacturing process has changed since they started production, not for the better in this case it seems. That certainly is a fair amount of money off though.
Had glue on mine too, I thought it had been refurbed and returned it for another unit. This one was checked in store and appears perfect.

Display raises in corner

Hi,
On my Galaxy S2 the screen:
On the botom right corner the display is not lower than the bezel anymore.
It is raised a bit and if i push on it it goes back a little bit. In addition to that some light leaks out at the bezel.
Does someone else have this Problem? Is this a reason to have it replaced?
Haven't heard of anyone else with this problem. Sounds like the screen is coming loose. I would be returning it if it was mine
I noticed a couple of days ago that mine is doing exactly the same thing. I assume it must be something to do with where the adhesive which holds the screen in place is situated. I'm concerned that dust and dirt are going to get inside the casing and possibly make it worse.
^^ I stand corrected
wow, light leak? :O thats a first... got any pictures?
Guys, if there is no user-inflicted damage on your phones, but the screen is really loose and not properly glued - exchange the phones ASAP!! No need to put up with this defect if you can exchange.
Just make sure the damage will not be blamed on you dropping the phone (no scuff marks on it).
besides this issue it is in perfect condition so no reason for them not to return it. ill head to saturn right now. but i`ll try to grab a picture of the light leak for you. in reality it is much more visible than on the photo (sorry for the bad quality i had to take my laptop camera and hide under my blanket^^)
It looks similar to what happened to Google IO Galaxy Tabs a while ago: http://www.androidpolice.com/2011/0...l-edition-tablets-experiencing-screen-defects
This is not good
its exactly the same issue as the one you posted
I had the same problem with my SGS2, except the display rose above the surrounding rim at the center left and right part of the display (the center of the vertical edges). I think if I would turn my phone over to mute it, it would scratch because the surrounding rim doesn't protect it anymore.
Anyway, I already returned my phone because of this and other problems (yellow left side, pink spot, ...).
My screen seems to be a bit raised on the center left. Its not much and only noticed it because of this thread. Anyone have their screen slightly raised in certain areas? Is there something potentially wrong with me phone?
I do not get any light leakage or anything.

LCD Mura

Well I thought I finally got a good N7, and I thought it was awesome for about 3 days. However the thing has just developed a small bright white smudge on the screen in the middle left, most visible against a white background. From what I can tell, it is a small screen mura. Maybe only 2mm diameter but quite eye catching.
Now I would normally return this to the shop I got it from, but the last N7 I took back, I had to argue with the manager about the screen lift which he didn't consider a big deal. Its unlikely he will even acknowledge this little white smudge. Furthermore, Asus seem to have a get out clause for exactly this type of thing, since their warranty apparently excludes single dead pixels or bright spots.
I want to love the N7, but I am being put right off by these defects. I am considering writing it off as cheap rubbish, getting my money back and waiting to see what more capable manufacturers come out with in the near future. I hope Google are thoroughly disappointed with Asus, I know I am.
Edit: What's weird about this is that if I press the screen near where the mura is, there is a circle of LCD swirling around the mura, almost as if something is pressing the screen from behind. Is it possible a screw or component is putting pressure on this section of screen?

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