I'm close to my 14 days return period at bb and suddenly I noticed that the glass screen on my Iconia is separating a bit noticeable enough for my fingers to feel it when I touch that section. It is the area at the docking connector side, the screen is raised a bit higher than the side metal bezel. When I pushed it down hard it flushed back in but raised again after some time. I never noticed it before and I've been really using it daily for more than a week now and only until yesterday I saw this. I feel really bad because I really love my Iconia and was really planning to keep it. I had the same issue with my HTC EVO, but I held on to it because I've read in the EVO forum that others have even worst screen separation and mine wasn't as bad. So I'm wondering if most Iconias have this issue so I don't need to return it anymore. I've checked the display unit at bb and it has same screen lifting around that section near the docking connector.
Sent from my A500 using Tapatalk
Same issue here. I noticed it the other day. I have a week left on my 14 day return period. Honestly it is not that big of a problem to me. I cannot push it back down, I just figured it was made that way. I noticed the demo unit at my local best buy was the same way. I do not think it is a deal breaker to me.
Yeah mine is like that too :\
MMm - no trouble here yet. Then again I was a first generation nook owner who never had a button crack, and those were hard to find ;-)
I take mine to and from work every day and use it at least 2 hours a day not counting weekend software development time where it's my test platform, so you could call mine pretty high wear and tear.
So it seems like it is common to have that slight lift on the screen and hopefully will not get worst than it is. I will just keep it and not replace with another one, who knows the replacement might even be worst or have dust like the others were complaining. I've put too much time setting this up and I really love it even with all the criticism it gets from other users.
I feel a slight raise on mine - but far from calling it an issue.
There's some dust particles getting under there now...think Staples would accept a return for that? Still in my 14 days. It's annoying.
Staples told me they would take it back for any reason in 14 days... even if you just decided you didn't like it.
cdkizzle said:
There's some dust particles getting under there now...think Staples would accept a return for that? Still in my 14 days. It's annoying.
Click to expand...
Click to collapse
Oh no, I hate dust inside the screen. Was your screen raised really high or just a bit?
Sent from my A500 using Tapatalk
lol. There shouldn't be any question at all....take it back.
I'm not returning mine but this is irritating for sure
I believe it is designed that way, just as there is the gap between the glass and frame on the opposite side (where the microphone is placed in the center).
I for one find the A500 a great piece of hardware, and this doesn't bother me a bit... I actually hadn't noticed until you mentioned it here ;-)
Sent from my A500 using XDA Premium App
Raised here as well
Looks like an intentional raise to me though. The sides are flush and begin to raise about 1.5 inches in from the side of the tablet toward the center until it reaches it's highest point dead center to the dock port. Then back down by the same amount.
If it is not intentional it sure is a nicely implemented defect.
If I run my finger along the edge of the screen I can feel the glass being raised ever so slightly, fractions of a millimeter, towards the middle, above the dock connector.
Though as I look closer and use a metal ruler I find that it's not the glass that is raised but rather the bezel that is lowered slightly in the middle, above the connector.
All of them I have seen are like that, don't think its a defect at all.
It looks like it is easy for dust to get in past the microsd slot area as you can see the back of the screen through the cracks. I would be careful outside and in dusty areas. I am going to look for a sleeve that covers it or something...it should be sealed better than this.
I haven't had any dust yet, (hopefully never) and my screen is raised. (or the bezel is lowered)
I'm getting that too now. It's definately raised. I checked when the OP first posted this and it was not like this. Now I can press on the glass just above and slightly to the right of the dock connector and the screen goes down flatter. The raised area is not quite centered. I've had this tablet 3 days shy of 1 month.
Sent from my A500 using Tapatalk
Related
I an always overprotective of a new gadget, and the Evo I am getting tomorrow will be no exception. I was looking through a blog and I saw an image of the front glass being removed. They noted how easy it is to remove, and lauded this as a feature. When I see this, all I can think is about the horror I felt when I found a stream of dust particles between the LCD and the glass on my iPhone and my Sprint Hero (and yeah, every single other thing I ever get, somehow).
I was thinking about how much I hate this and I want to avoid it this time around. For those of you that use full body cases, have you ever had this problem? For that matter, has ANYONE ever had this problem? I wouldn't be that surprised if it turned out I am alone in my compulsiveness.
Regards!
Pick it up and blow on it....jk
I highly doubt that anyone has had this prob. The reason why on the video it was like that is because he had already taken the screen of a million time before.
there is a tiny gap in the seam between the screen and the housing and i have already seen dust get in there
however i have not seen any dust under the glass (yet) and i have definitely been watching out for it. i'm hoping my silicone skin that covers the seam will help to prevent dust seepage (like it did with my hero, though my hero eventually got dusted regardless)
The n1 had this issue but i have not seen one post about evo with dust. My evo looks and feels like it was built 10x better then my n1.
i have some dust building up on top left corner...right below the hTc logo
I've had dust under my screen on the top left underneath the htc logo for like 2 weeks. I have no idea how it got there. Very aggravating
Sent from my EVO using XDA App
I use the seidio active case and have no dust. Had the phone since launch day
Sent from my PC36100 using Tapatalk
Evos have had issues with the screen rising up due to improper adhesion.
Solution involves using a hairdryer on hot to gently heat the adhesive while pushing down on the screen.
I am uncertain whether what I stated is the correct method or not. I read it some time ago, and I cannot remember where.
Just noticed quite a bit of dust in the upper left corner of the lcd... Can't unsee it now. Seems there are a bunch of reports of this exact area being a problem.
konfuzed said:
i have some dust building up on top left corner...right below the hTc logo
Click to expand...
Click to collapse
Same here. It is way less noticeable than my hero was.
Top left corner = dust
I noticed dust in the top left corner since 6 days after getting thephone
Sent from my PC36100 using XDA App
We need some pics of phones with this effect. My screen has the dust too. Its bs. It has never been dropped in dirt or near the beach yet when the screen is off its obvious.
Sent from my PC36100
So went to Sprint one day to ask if they could clean the dust that is in the top left corner (which has been done on my previous hero phone a lot) and i was told that they didn't have too because that is normal wear and tear. Like if your car was to get dust in it the dealership wouldn't be responsible. I just laughed in his face and said are you serious. I have all the protection plans and i demanded he go and clean it. Then he tells me that he has to take off my protection screen because he claimed that there was dust under that. Which i know how to put on a screen in dust free area and it was impossible for dust to get under it when the screen is on. This guy was an idiot. So he went in the back and came out moments later saying well we moved the dust off the screen but they couldn't remove it from the phone. I looked at the phone and the dust appeared to be gone. About 15 min later the dust was back. I am not sure was is going on but it is really wierd that all of you have the same dust in the upper left hand corner like mine. Anyone else go to sprint and ask about it? I am curious to here what they have told you. I am going to another sprint store to see what they say to me this time
There is another thread about the same thing. Its probably the headphone jack.
x iFLaWz said:
There is another thread about the same thing. Its probably the headphone jack.
Click to expand...
Click to collapse
It is because of the headphone jack. Its going to happen to all EVO's, just the nature dust and having a jack near the screen like that without being fully protected from the lcd screens.. Case's do help and I've heard of plugs coming out to plug into the jack to prevent dust and moisture getting inside.
All of a sudden silicone caps for ports don't sound so 1995 anymore. Im not sure its the headphone jack, to me it looks like its getting in around the earpiece/speaker. Not sure of that though.
My first handset had dust in the upper left corner.. one of the main reasons I asked for an exchange. My second handset has dust accumulating in the same spot but I'm trying to ignore it.. =\
The Evo I have now has dust in the bottom right corner. Noticeably a large piece about 2mm from the bottom. I got sent a replacement from sprint due to another issue, and right out of the plastic packaging i noticed a LARGE piece of dust right in the middle of the screen. Very annoying, and I sent it back. I cannot believe HTC would let this get through a quality inspection.
I have, I think, 2 tiny specs of dust on under my screen. They can only be seen in direction, bright sunlight. I dont think I care. Anyone else?
Yes, I do care about the dust under your screen.
...If it's true, then I'll be worried. That kind of thing irritates the hell outta me. My Droid is in pristine condition after 15 months, but the one tiny spec under it's screen still catches my eye.
Are you sure its under the screen and not under a your protector? (If you have one.) I think I would feel all kinds of skeeved if I saw dust. But that probably comes from my photography background. Lens with dust in it? Eeeew. I dont see dust under mine. But then again there are so, so, so many finger prints.
(Goes back to munching peanut butter and jelly sandwiches and Xooming. )
I just noticed dust under my screen as well. Very not cool. Come on Motorola, how lame of you to not seal up the screen. I have not even had mine for a week and I notice three pieces of dust under there. They are really not noticeable unless I get that morning slanted sun light to hit the screen. I do however shudder to think of how dusty it will be in a year if I already have this much in a week.
Just noticed a dust spec under my screen as well. Had the XOOM for over a month now. It's highly noticeable when I'm using an app with a white-lit screen background. (Like Gmail). This is so not cool. Not to mention, I can't open it up to clean it because it will probably void my warranty.
Yea I have one little spec. Not sure what it is because its white so I'm assuming its dust and not a pixel/screen quality problem.
Its situated right underneath the back button placement in landscape so its super irritating. I might exchange.
martonikaj said:
Yea I have one little spec. Not sure what it is because its white so I'm assuming its dust and not a pixel/screen quality problem.
Its situated right underneath the back button placement in landscape so its super irritating. I might exchange.
Click to expand...
Click to collapse
Not sure how coincidental this is, but it have the same spec in the same spot.
Sent from my Xoom using XDA Premium App
Yup!! I also have dust under my screen. One little spec of dust. It really does bother me too, I kept not even thinking it was under the screen so I kept using a cloth on it and it just wouldn't rub off. Then I finally took a closer look at it, ahh it's under the screen, how Nice that is Moto!!!
Sent from my DROIDX using XDA App
I had one in the center of screen, returned my xoom over it. My new xoom has one near a corner, but it is much smaller than the last spec.
OK. That's weird. I have the dust spec in the exact same spot others do.... opposite of the power button.
Sent from my Xoom using XDA Premium App
really wow, i am freaking out.. i guess i shouldnt get this xoom.. could it be dead pixels?? man my galaxy tab didnt have as many issues
I just exchanged mine for having one right by the back button. so far so good on my new one. Wifi only model.
you could always take it apart and clean the screen. here are the instructions to do so. It is the same for wifi xoom as well.
http://www.ifixit.com/Teardown/Motorola-Xoom-Teardown/4989/1
OMG, I hope this is only for a very small few because I plan on getting a Xoom next month and this thread is starting to freak me out a bit.
znfrazier said:
you could always take it apart and clean the screen. here are the instructions to do so. It is the same for wifi xoom as well.
http://www.ifixit.com/Teardown/Motorola-Xoom-Teardown/4989/1
Click to expand...
Click to collapse
I wouldn't advise anyone to take it apart. Cuz you might add more dust to it. Just by opening it you will be exposing it to alot more dust around the house or wherever you are, even from your own skin. Plus it void you warranty am uncle motor will not exchange it for you. The best option if still under warranty is to exchange it ASAP. I too have notice a little spec near my back button, but am way past warranty so I don't have that choice. But it's a shame that Motorola miss this potential issue. Now I know the screen is somehow expose, I can only imagine what will happen in years to com. That why I can't wait for the Outterbox Defender Series Xoom Case.
As far as I know, the display is not glued to the screen glass. Unfortunately, this means that always some percentage of xooms and even after some time using it, some dust will filter in between. However, I prefer to have a little dust on my screen than having to pay 400$ to change the screen in case it gets scratch or broken, which is what would happen having an iPad.
supremecream06 said:
I wouldn't advise anyone to take it apart. Cuz you might add more dust to it. Just by opening it you will be exposing it to alot more dust around the house or wherever you are, even from your own skin. Plus it void you warranty am uncle motor will not exchange it for you. The best option if still under warranty is to exchange it ASAP. I too have notice a little spec near my back button, but am way past warranty so I don't have that choice. But it's a shame that Motorola miss this potential issue. Now I know the screen is somehow expose, I can only imagine what will happen in years to com. That why I can't wait for the Outterbox Defender Series Xoom Case.
Click to expand...
Click to collapse
yeah true i mean i took mine apart because its easier to just wipe the dust away but scratch that this will void your warranty, only do if you know what you are doing and have the right tools. if not you risk damaging your device.
I have what looks like a piece of red lint under the screen it is not a dead pixel(you can see it under strong light with the screen off), it is in the center and bothering me. I called up Moto and they are having me send it in for repair. I am wondering if they are going to even try to clean the screen or send it back and say sorry only cosmetic and not a warranty issue.
I have two Xooms, one is Verizon's 3G and another is Wi-Fi version. Both are perfect with no dust under the screen on neither one.
Both tables spend quite a bit of time outside in a dusty area here in AZ. So far so good, no problems at all.
Another idea... How about original poster would make a poll? This way everyone can vote and we will have a better idea of what situation is.
Hi all,
Got my UK TF101 today and loving it.
However the finish is not that good. The small plastic strip between the glass and the bronze edge of the casing has remnants of the glue used during the assembly and it won't come off. Looks like it has been rush assembled and makes it look tatty. Would be a shame to return it just for that but when you spend this money and see what finish iPads have you really want it to be mint.
Does any one else have this problem on their TF101?
Unless they have changed the manufacturing process for newer devices, there's no glue anywhere near the casing/bezel.
I have some glue on the top of the black strip on the top-left (when holding the tablet in landscape mode). I only noticed it when I had my desk lamp shining on it. It wasn't present on the other TF I had at the moment. Doesn't really bother me that much.
Yeah, mine arrived today and has the same thing. The rubber's not quite flush with the screen and its mount, but it really doesn't matter.
Overall very impressed with the device so far. I certainly won't be sending it back over that small defect. We live in an imperfect world..!
Yup. But eventually after some use it wore off.
Mine just arrived today I can see some remnants of what appears to be glue both bottom & left side. Also it appears that the 1/2 section on the rubber on the right side has been rubbed down.
Quite agree it won't affect the use of the device but when you see how sharp a finish the iPad has it is a shame to not be perfect on the TF101.
I called Comet and they were happy to do a swap. When I popped in to the local store the Customer Service Desk chap admitted I was the third person with this problem. He got another one from stock and it was better but still a bit of dried glue. He offered an exchange or 10% refund. I decided to go with the 10% refund so got £43 back. I can now live with the problem.
If others want to see what we are on about here is a pic of my bezel. Right hand side is as I would expect but the top strip is very messy and slightly raised compared to the flush fitting section.
aerotec said:
If others want to see what we are on about here is a pic of my bezel. Right hand side is as I would expect but the top strip is very messy and slightly raised compared to the flush fitting section.
Click to expand...
Click to collapse
Thx for the pic, it's good to see what you were describing. I've looked really closely at my device and I still cant see any glue on mine. It looks like the manufacturing process has changed since they started production, not for the better in this case it seems. That certainly is a fair amount of money off though.
Had glue on mine too, I thought it had been refurbed and returned it for another unit. This one was checked in store and appears perfect.
I have to exchange my acer, the screen at the bottom near the dock sticks up past the outer frame. If you push right there it moves also. You can definitely feel the edge of the glass sticking up. Has anyone else had this issue?
~Sent using my Humble Charge~
Mine does at the top right corner.. and its slighty spongy. lots of people have said the same thing.. This is due to the design of the glass going all the way to the edge with no frame. Mine has been this way since day one and has not gotten any worse .i could see how there could be a assembly issue causing this to be much worse for some.. mine is appox the thickness of a credit card higher then the frame on that side..that is with the screen protector on it ..
I would use your own descression on rather to exchange it or not
Maybe I am being to picky but, it sticks up about as far as you said, about the thickness of a credit card for a good 3 inches along the bottom edge.
~Sent from my Droid SuperCharge~
Spoiled Customer
You have every right to take it back.. its a expensive device.. I have mine in a case with screen protector so does not bother me.. If it were a scratch on my van that you almost not see . OR A SCUFF MARK ON A PAIR OF HEELS .. I WOULD SCREAM LIKE A SCORN UNGRATEFUL Spoiled Bxxxh.
Good Luck..
Mine bows up in the same spot as well. It doesn't bother me too much but I'm having other issues so mine is going to Acer. Damn micro-HDMI port.
Materials
Mine does the same thing, but I can bend the bezel back. It is IMHO not an assembly issue, the case simply is not as sturdy as it could have been.
Well, I got mine replaced and it is much better, there is a slight edge there but i can live with it, plus no stuck pixel, like my first one.
Hi all,
Had my nexus 10 for about a few hours and already see dust under the screen.
I have not removed any of the plastic from the device at all even and has spent most of its time just charging on my desk.
Anyone else see this on theirs?
Vashypooh said:
Hi all,
Had my nexus 10 for about a few hours and already see dust under the screen.
I have not removed any of the plastic from the device at all even and has spent most of its time just charging on my desk.
Anyone else see this on theirs?
Click to expand...
Click to collapse
It is very unlikely that it is dust under the screen. Have you checked that it is not just dust / ding on the top screen protector that comes with the tablet? Remove that and check as most likely it is dust on that plastic screen protector on the top.
The display is bonded with the screen so it is highly unlikely that any gap is left for dust to get between front glass and screen.
Funkym0nkey said:
It is very unlikely that it is dust under the screen. Have you checked that it is not just dust / ding on the top screen protector that comes with the tablet? Remove that and check as most likely it is dust on that plastic screen protector on the top.
The display is bonded with the screen so it is highly unlikely that any gap is left for dust to get between front glass and screen.
Click to expand...
Click to collapse
People have reported that there is dust in the screen from the manufacturing process. But yes take the protector off first then report back.
It probably is, My first one had dust under the screen. If it was just under the screen protector you would most likely have a bubble.
I returned it and exchanged at a different Walmart.
I Peeled back the protector and could see it with the screen off. It was indeed a white spec of dust.
Sent from my ADR6425LVW using Tapatalk 2
Funkym0nkey said:
It is very unlikely that it is dust under the screen. Have you checked that it is not just dust / ding on the top screen protector that comes with the tablet? Remove that and check as most likely it is dust on that plastic screen protector on the top.
The display is bonded with the screen so it is highly unlikely that any gap is left for dust to get between front glass and screen.
Click to expand...
Click to collapse
It's actually highly likely if it looks white with the screen off, but black when it's on. One of the 3 I'm waiting to return, has exactly this defect.
Either someone at Samsung's factory has dandruff, or they ran out of pledge.
Seriously though it's so common Samsung really need to get on top of whatever is causing it.
Sent from my GT-I9300 using xda premium
My understanding is it is pretty rare for samsungs to have dust under the screen due to optical lamination, which is why I was so confused / angry at the dust. Unacceptable for a tablet at this price point. Especially coming right out of the box and never having the plastic even taken off..
And this one sadly seems to have an imperfection in the glass itself. It's got a single spot that appears black, and when looking at it with the screen off you can see it, it's not white, but rather looks like a super tiny spec.
Hard to describe this, I have never seen a screen have it.. I tried hitting it with isopropyl but, it isn't on the top level, and looks inside the glass itself. You can see its reflection on the pixels with the screen off.
How odd.
Drove 40 minutes to find #3.
It has the same issue as the second, some kind of defect in the glass.
Think I am just going to return it instead of exchanging for more. It is obvious Samsung doesn't know what the hell they are doing.
Sad because I love the tablet.
The second and third devices I received both had dust in the screen.
Sent from my GT-I9300 using xda premium
tietherope said:
The second and third devices I received both had dust in the screen.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Saddens me to hear that. I am probably going to keep trying again and again for a bit. Walmart in the first return screwed me by sending it back to gift card, so all exchanges now show the gift card as origional source. A refund is going to be a headache
Vashypooh said:
Saddens me to hear that. I am probably going to keep trying again and again for a bit. Walmart in the first return screwed me by sending it back to gift card, so all exchanges now show the gift card as origional source. A refund is going to be a headache
Click to expand...
Click to collapse
The second one had at least 6 visible specks of dust under the screen and was sent back for that reason. My third unit has just one spot of dust which can be found when looking closely. Held at regular viewing distance you really need to look hard for it, so I'm keeping the device.
Sent from my GT-I9300 using xda premium
Vashypooh said:
Drove 40 minutes to find #3.
It has the same issue as the second, some kind of defect in the glass.
Think I am just going to return it instead of exchanging for more. It is obvious Samsung doesn't know what the hell they are doing.
Sad because I love the tablet.
Click to expand...
Click to collapse
Because of one dust particle your going to return the tablet and settle for something else? Fail
sasha101 said:
Because of one dust particle your going to return the tablet and settle for something else? Fail
Click to expand...
Click to collapse
This is not a dust spec actually. It is something inside the glass. It looks like something that cured inside the glass and as I said, im likely to just keep bugging Walmart sadly. Wouldn't be so bad if they had a real stock of them to exchange.
Sucks.
sasha101 said:
Because of one dust particle your going to return the tablet and settle for something else? Fail
Click to expand...
Click to collapse
Would a dead pixel bother you?
If not move along..
If yes then understand that this dust isn't just a clean freak issue worried about an untidy tablet
The dust shows as black dots on white backgrounds, much like a dead pixel. Considering most of the time you'll have a white background, it is very noticeable.
Acceptable on a £159 n7? Maybe?
On a £400 n10, no way.
Sent from my GT-I9300 using xda premium
skibadee said:
Would a dead pixel bother you?
If not move along..
If yes then understand that this dust isn't just a clean freak issue worried about an untidy tablet
The dust shows as black dots on white backgrounds, much like a dead pixel. Considering most of the time you'll have a white background, it is very noticeable.
Acceptable on a £159 n7? Maybe?
On a £400 n10, no way.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
That's been my point. If this was a Nexus 7 or on my old Kindle fire, I'd say well damn and move on. Heck my Rezound has a dust spec under the screen and I survive.
A brand new out of the box tablet that was 500 dollars? Yea, that's going back every time. Once dust is under the screen it almost always just gets worse and worse.
I just just my replacement Nexus 10. First one has a stuck pixel and some bad bleeding along the bottom right edge. Not horrible, but annoying.
Second one, the bleeding is better, but there's a HUGE dust particle stuck under the screen sitting on the panel.
It's MUCH more noticeable as on any time there's color on the screen, all you see is a black dot. The replacement is going back.
Honestly, as much as I love Android and the whole Nexus idea, the QC these companies put into the Nexus devices is horrific. I had to go through 3 N7's before I got one that had "acceptable" screen lift on the left side (and this one has a faulty light sensor that will turn the screen off when Auto-Brightness is on), and I'm now thinking about going for a 3rd Nexus 10. As nice as the tablet is, stuff like this gets REALLY annoying.
Is it true there no way to remove that spec of dust? Is the panel fused to the screen?
Vashypooh said:
Hi all,
Had my nexus 10 for about a few hours and already see dust under the screen.
I have not removed any of the plastic from the device at all even and has spent most of its time just charging on my desk.
Anyone else see this on theirs?
Click to expand...
Click to collapse
Walmart may be the problem. They don't get the highest quality of any product that's why they can sell it cheaper. One could imagine some of the stuff they sale barely passing the manufacturers quality assurance. Walmart would be the last place I would buy electronics. Go to any of the office stores for it. The quality will be better than at least Walmart and they stand behind the products they sell better. Most will go the length to make sure you walk away a satisfied customer. Best Buy is questionable too, just saw a video on youtube where the guy said his sealed box had half the contents missing. If that is at all possible and the AC adapter caused a wall fire. Still scratching my head on that one.
Dust inder glass
I too had this problem with two units (original and exchange) directly from the Google Play Store -- for now, the only way to get the Nexus 10 in Canada. Each had a rather large and unignorable speck of dust under the glass the near the middle of the screen. Since the glass and screen are fused this is obviously a manufacturing error on Samsung's part and, evidently, not an uncommon one.
The whole point of the Nexus 10 for me was the display and to have it so marred defeated the whole point of having one. I was so disgusted by the whole affair that I just returned the second one and have sworn off buying anything made by Samsung until I can stomach it. A hand-me-down Nexus 7 will serve my purposes for now -- at least I know it doesn't have any flaws.
This rather begs the question, is there a trend with Samsung where the first batch of the first generation of a new technology is defect-prone and then gets better later on or is shoddy quality assurance par for the course for the lifetime of a product? I don't buy tablets often (I'm still using an original Xoom) so I'm not quite sure how it goes.
I just noticed a dust speck under the screen after a month and a half ownership of this fantastic tablet. Now I just can't ignore it. I can't return it to staples at this point... will manufacturer warranty cover it?