[Q] A Quick Question - myTouch 4G Q&A, Help & Troubleshooting

Im not sure where to find the answer to this.
I work in a Verizon Wireless store and a young kid came in and asked me a few questions about his new Droid X. After answering them he says thanks and hands me a perfectly good Mytouch 4G and asks me if he can donate it. I do the right thing and tell him that it's worth some good money and he should put it on Ebay. He says he doesn't know how to do all that Ebay stuff, and that if i do, I can have the phone. I have tried looking up the IMEI on the stolen list and it says that it is not reported stolen. If I sell it on Ebay, and it turns out to be stolen, How can they find out, and what can I do to prevent this from blowing up in my face? any help would be greatly appreciated.

Call T-Mobile tell them a friend gave you a mytouch 4g and you are interested in activating it but do not know if it tied to somebodies account or possibly stolen. I have done it before. I also work for verizon. I have received an evo, nexus one, x10, and a few arias.
Sent from my X10i TripNMiUI using XDA Premium App

Sounds like a good plan, I'll try that in the AM. Thanks

Lol can't believe that, if I were a kid I'd craigslist it I know i was always starved for cash when I was not just givin' away $400 phones...kids these days

Related

So I bought a Incredible off Craigslist... Verizon says lost or stolen

Grrr... do not know what to, came with box and everthing so I did not expect it to have a bad ESN. Is it worth paying someone to flash to Cricket then Re-Craigslist it for Cricket only. I rooted my exsisting Eris but have no way to test if settings I make for DIC to Cricket will work.
Any ideas or opinions? Besides flames for being an idiot.
Sent from my Eris using XDA App
GoghAndroid said:
Grrr... do not know what to, came with box and everthing so I did not expect it to have a bad ESN. Is it worth paying someone to flash to Cricket then Re-Craigslist it for Cricket only. I rooted my exsisting Eris but have no way to test if settings I make for DIC to Cricket will work.
Any ideas or opinions? Besides flames for being an idiot.
Sent from my Eris using XDA App
Click to expand...
Click to collapse
Can you return it to the idiot that sold it to you
Sent from my ADR6300 using XDA App
Trying to, he is on the otherside of town and of course will not email back. I about died when they said I couldn't activate.
Sent from my Eris using XDA App
That's why it's always good to meet right at VZW and have them check the ESN right on the spot....the dude probably stole it and sold it. He may also have called you from a payphone...Good luck getting a hold of him.
If it really is lost or stolen, I bet the actual owner would like to have it back. Won't VZW help with this? Any identifying data on the phone?
GoghAndroid said:
Grrr... do not know what to, came with box and everthing so I did not expect it to have a bad ESN. Is it worth paying someone to flash to Cricket then Re-Craigslist it for Cricket only. I rooted my exsisting Eris but have no way to test if settings I make for DIC to Cricket will work.
Any ideas or opinions? Besides flames for being an idiot.
Sent from my Eris using XDA App
Click to expand...
Click to collapse
the police should be able to help you, as it is illegal to sell stolen goods. or wait six months for verizon to take it off the blacklist.
Find out who owns it and give it back, that would be the right thing to do. You can't use it anyway. Try to work something out with the owner.
cantare said:
If it really is lost or stolen, I bet the actual owner would like to have it back. Won't VZW help with this? Any identifying data on the phone?
Click to expand...
Click to collapse
Once a ESN is blacklisted I though even VZW couldnt remove it? So even if they got the phone back it would be useless
My assumption is the phone was reported lost then replaced, found then sold.
Sent from my Eris using XDA App
for what it is worth, I was a VZW store manager for years until just a few weeks ago when I left for a new job.
they can track the ESN back to whoever owned it, they will be able to contact that person for you, and tell them that a person has thier phone and they can contact you if they wish, and they will give that person your number. they will not give you the person's number(legal reasons obviously).
OR
a more likely situation, the guy who sold it to you used what is called a lost, stolen, damaged upgrade. many store managers use it to get a customer a device they want(like the wanted a droidX). this automatically puts thier old device on the LSD list. if it is on there you can really be VERY nice and butter up the store manager and don't be a douche and yell at them...and they can call into CS and have it taken off the list sometimes.
anyways, good luck, sorry you got screwed.
the tree said:
for what it is worth, I was a VZW store manager for years until just a few weeks ago when I left for a new job.
they can track the ESN back to whoever owned it, they will be able to contact that person for you, and tell them that a person has thier phone and they can contact you if they wish, and they will give that person your number. they will not give you the person's number(legal reasons obviously).
OR
a more likely situation, the guy who sold it to you used what is called a lost, stolen, damaged upgrade. many store managers use it to get a customer a device they want(like the wanted a droidX). this automatically puts thier old device on the LSD list. if it is on there you can really be VERY nice and butter up the store manager and don't be a douche and yell at them...and they can call into CS and have it taken off the list sometimes.
anyways, good luck, sorry you got screwed.
Click to expand...
Click to collapse
Guess I was wrong lol
The thing is that the guy already paid for it, so it just sucks...I would suggest:
-File a police report
-Try to get a hold of the guy and meet with him (or with police, so he tells truth)
-Make him refund the money and then try to give it back to the person or VZW (I am sure the original owner has a different phone now)
It is tough but just sad.

Friend found lost Droid 2

So my friend found someone's lost Droid 2 and wanted me to fix it for him. He wants it so he can take it to Verizon as if he had bought it and have it activated. It's locked, as in no service. He already did a factory reset.
Where do I look now? What exactly do I look for? I can figure out how to root it easy enough but after that I'm lost on what to do..
Sent from my nonsensikal froyo using XDA App
Return to Verizon. The person who lost it probably reported it by now and Verizon blacklisted the ESN number or whatever. It's no good.
It's Christmas time dude, someone is probably really upset that they lost that phone. Do the noble thing and return it.
I am sure the person that lost the phone has all the family photos, family and friends numbers on it. Too bad that your friend didn't look up the number and try to return the phone..
Please put yourself in that person shoes. ...God Bless you(for helping your friend doing the evil thing) and most of all for your friend for not returning the phone to the owner.
Also just to add a personal experience:
I found a phone on the ground at a concert once, called the last number dialed in it and found out who it belonged to. Turned out to belong to the guitarist for the headlining band. Me and my gf got brought backstage, had an amazing party and got a ton of free ****.
However, if you do decide not to return it, I'm sure a few devs out there would love to get in touch with you to get the phone from you, namely people like blackdroid and cvpcs, who are currently working on D2 ROMs but don't have a device to test builds on. To those guys it doesn't matter as much if the phone is blacklisted, as it can still be used for development.
However, you should make an effort to return it to it's original owner, as there is no way you will be able to use the phone for service through verizon at this point.
vagely said:
Also just to add a personal experience:
I found a phone on the ground at a concert once, called the last number dialed in it and found out who it belonged to. Turned out to belong to the guitarist for the headlining band. Me and my gf got brought backstage, had an amazing party and got a ton of free ****.
Click to expand...
Click to collapse
That's awesome dude!
He found it weeks ago and just now.got it to me. He long since formatted it so all info was lost. I don't think he will be trying to return it.
Is there anything that can be done software wise? Or would the hardware unique to the phone make this impossible?
Sent from my nonsensikal froyo using XDA App
mindnumbinglyfun said:
He found it weeks ago and just now.got it to me. He long since formatted it so all info was lost. I don't think he will be trying to return it.
Is there anything that can be done software wise? Or would the hardware unique to the phone make this impossible?
Sent from my nonsensikal froyo using XDA App
Click to expand...
Click to collapse
It's useless as a phone on Verizon. They block the ESN of the phone once it's reported lost/stolen and won't allow it on the network regardless of what you do to the software. You need better friends. Just because you find something doesn't make it yours. Especially when it's something like a phone that contains the owners contact info in it.
Yeah. Well thanks for the help.
Sent from my nonsensikal froyo using XDA App
I agree w/ others on here that it would still be. Est to try to return it or to donate to a rom dev...
But how about bypassing the reg when you boot the phone and setting it up for making calls on wifi via skype or google voice? Should still be useful as a tablet computer, if anything.
Sent from my DROID2 using XDA App
I think the right thing to do is to return it to a Verizon store and let them find the owner for you (they can look up the ESN and see the history of it and find the person that way).
But if you plan to keep it, you might wait until folks have successfully unlocked the SIM card and use it on a different network. Chances are Verizon can't blacklist the phone for AT&T or T-Mobile purposes.
You could either return it to verizon, give it to a dev for testing purposes, or sell it as blacklisted for parts on Ebay.
I'd go with option number 2 actually. it might end up helping you out in the long run if you have a D2 yourself.
I work at verizon I can look up the esn if you want
Just bring it to a verizon and say you found it. This is a very expensive phone and is most likely blacklisted. My aunt turned in a lost phone to a verizon store and got a credit from the manager. Your decency may pay off.
tell your friend to be nice and return it to verizon.
Lost my Droidx, never got it back
phaim said:
I think the right thing to do is to return it to a Verizon store and let them find the owner for you (they can look up the ESN and see the history of it and find the person that way).
But if you plan to keep it, you might wait until folks have successfully unlocked the SIM card and use it on a different network. Chances are Verizon can't blacklist the phone for AT&T or T-Mobile purposes.
Click to expand...
Click to collapse
Really???? I have to ask, do you have a Droid 2 for Verizon? Have you seen a sim card?
Just an FYI, Droid 2 uses CDMA and T-Mobile and at&t use gsm. Two totally different frequencies, and the Droid 2 will never work with either of them.
Sent from my Incredible using XDA App
smwoodward said:
Really???? I have to ask, do you have a Droid 2 for Verizon? Have you seen a sim card?
Just an FYI, Droid 2 uses CDMA and T-Mobile and at&t use gsm. Two totally different frequencies, and the Droid 2 will never work with either of them.
Sent from my Incredible using XDA App
Click to expand...
Click to collapse
cool your jets broski, he just confused it for a droid 2 global which, in fact, DOES have a sim card slot.
Technically the droid 2 has a sim card slot aswell it's just blocked by a piece of plastic glued to the top of the battery contacts and there aren't actual sim/GSM hardware but there is a slot for it.
Sent from my DROID2 using XDA App
botnryan said:
cool your jets broski, he just confused it for a droid 2 global which, in fact, DOES have a sim card slot.
Click to expand...
Click to collapse
Yup, I did (that's the phone I have). My bad.

Hear me out

So here's my situation;
Im 17 years old and work 40 hours a week since my dad lost his job two years ago. I was looking for a new phone on craigslist since my hero is getting old and I'm not eligible for an upgrade. I met with a lady and as I was calling sprint to check the esn and make sure it was clear, the call kept ending for some reason? I gave her the benefit of the doubt and gave her $100.00 for an LG Optimus S in brand new condition. Turns out the esn was unavailable due to the account it was on had been suspended. she pulled a fast one on me. Oh well. I want to take the (clean) esn from an old Samsung Reclaim and use CDMA Workshop or a similar program to 'clone' the Reclaims esn to the Optimus. then I will immediately destroy the Reclaim. Does anybody know if the free version of CDMA workshop will do what I need or can someone who has the cracked full version p.m. a download link to me? I'm desperate and I sold various things (old iPod, boombox, etc.) to pull together the money for this Optimus and I'll be damned if a scammer on craigslist is gonna screw me over with a phone thats now as good as a paperweight. Please help. Thanks all and God bless.
Sent from my HERO200 using XDA Premium App
That would be considered fraud, using cdma workshop to clone a number is illegal even if the phone u cloned is inactive. Also asking someone for a link to a 100$programe is a big no no around here
just an fyi.
Bierce22 said:
That would be considered fraud, using cdma workshop to clone a number is illegal even if the phone u cloned is inactive. Also asking someone for a link to a 100$programe is a big no no around here
just an fyi.
Click to expand...
Click to collapse
**** my life. Haha I got ****ed in the ass on this one, didn't I ?
Sent from my HERO200 using XDA Premium App
watch your language man geez..
Honestly man read the forum rules...
®parallel universe®
ESN cloning is against forum rules. Thread closed.

[HELP-Me] Need help

can anyone help me with at&t support custumer?!
I'm from portugal and bought a at&t atrix
soo, what i need?!
I need the proof of purchase of the mobile phone to get the warranty here in Portugal.
If someone can do this for me, i'm very "?glad?" to this person
(sorry for my terrible english)
What do you need as proof of purchase. Id be happy to help depending on what it is.
Sent from my rooted, gingerblured badass atrix!
The proof of purchase barcode.? It will have a dif # than your phone.?
profe of purchase, yes!...bill maybe?! a paper with name of store, NIF, id, adress, price, etc...
if anyone can help me I will provide imei or SN to find it
Where did you buy the atrix from? Couldn't you just call moto or something?
Sent from my rooted, gingerblured badass atrix!
already try, motorola ask me for the profe...thats why, I want the profe lol
at&t USA...i'm in portugal
Best bet would be to contact att rep and give them your imei number and see if they can pull anything up.
Yeah, try calling AT&T's usa customer support line maybe. They (should) help you. It's a 1-800 number you can find on www.att.com/wireless somewhere.
Sent from my MB860 using XDA App
I thought you chucked your Atrix for a SGS2?...
Sent from my GT-I9000M using XDA App
cant you say someone from the us bought it for you for a present or something? sometimes they buy stuff like that lol. you can call up att and get the phone registered on your account and say you ordered it from a store while you were visiting the us or something, then call moto.

Got ripped off.. bought a blacklisted n4..

Need help.. what are my options?
Sent from my SGH-T999 using xda app-developers app
Contact the seller and tell him to give you a refund. If you can't get in touch with him you're stuck.
I don't think there's anything else you can do besides that.
Sent from my Nexus 4 using Tapatalk 2
Bought from where? Cash or cc? Where do you live?
Sent from my Nexus 4 using xda app-developers app
Maybe he got it from craigslist? Never buy anything from Craig's list. You were better off buying your nexus 4 from Google play.
abesgs2 said:
Need help.. what are my options?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
It all depends on how you bought it. If you paid cash, you might be out of luck. If you used a credit or debit card, then perhaps your provider offers some kind of refund policy. If it was PayPal, then you can likely get the refund.
Bummer...hope you used PayPal.
galaxys said:
Bummer...hope you used PayPal.
Click to expand...
Click to collapse
Lol sorry guys i probably shouldve added more details..
Ok.. Heres the story... Transaction took place on Craigslist..
So I had a blue color galaxy S3 and didnt like the color, traded it for a new nexus 4.. Nexus 4 was fine, and I was really wanting a titanium S3.. Found the S3 and bought it.. Sold the nexus 4 to a guy for 310.. The nexus 4 was working great until yesterday.. Guy calls me up thinking i sold him a stolen phone.. As far as I knew it was a good phone, i check the imei and it says its been reported stolen, so i offer to give the guy back his money.. Now im stuck with a blacklisted N4.. Need help. Anywhere I can go to revive the phone? Or anywhere I can sell it to? What are my options? Is it possible to flash a ROM or do something when rooted to change the Imei..? At least make it useable because the guy i originally traded with decided to change his number and now im out $310.. whats the best thing to do? I cant go to the cops, they will tell me im associated with the theft, asked tmobile they want to fill out a bull**** report..
is there a way to flash a Rom or something to maybe hide the Imei or something? Use a different carrier? unlock it even though its unlocked?
Or should i get my mini screw drivers and start to disassemble it to sell for parts? Man i feel ****ty doing this.. I mean im so against stolen things and i just hate to deal with it ugh
abesgs2 said:
Lol sorry guys i probably shouldve added more details..
Ok.. Heres the story... Transaction took place on Craigslist..
So I had a blue color galaxy S3 and didnt like the color, traded it for a new nexus 4.. Nexus 4 was fine, and I was really wanting a titanium S3.. Found the S3 and bought it.. Sold the nexus 4 to a guy for 310.. The nexus 4 was working great until yesterday.. Guy calls me up thinking i sold him a stolen phone.. As far as I knew it was a good phone, i check the imei and it says its been reported stolen, so i offer to give the guy back his money.. Now im stuck with a blacklisted N4.. Need help. Anywhere I can go to revive the phone? Or anywhere I can sell it to? What are my options? Is it possible to flash a ROM or do something when rooted to change the Imei..? At least make it useable because the guy i originally traded with decided to change his number and now im out $310.. whats the best thing to do? I cant go to the cops, they will tell me im associated with the theft, asked tmobile they want to fill out a bull**** report..
is there a way to flash a Rom or something to maybe hide the Imei or something? Use a different carrier? unlock it even though its unlocked?
Or should i get my mini screw drivers and start to disassemble it to sell for parts? Man i feel ****ty doing this.. I mean im so against stolen things and i just hate to deal with it ugh
Click to expand...
Click to collapse
That's unfortunate
Buy an N4 with broken screen for cheap and replace the mainboard. Installing other roms won't help you. Or replace the screen with your phones screen. Do wat is the easiest to replace.
Sent from my Nexus 4 using xda premium
Unjustable said:
Buy an N4 with broken screen for cheap and replace the mainboard. Installing other roms won't help you. Or replace the screen with your phones screen. Do wat is the easiest to replace.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Cool, ive pulled apart phones before so im familiar.. So I can replace the motherboard with a good one and should be good? Ill give that a go
thanks cowboy
Jsparta26 said:
Maybe he got it from craigslist? Never buy anything from Craig's list. You were better off buying your nexus 4 from Google play.
Click to expand...
Click to collapse
You can buy stuff off of CL, but you have to be smart. I've bought dozens of phones off CL (and sold) and was only burned once. I bought an Atrix 4G with a wonky touch screen. Actually, I bought an EVO 4G with a wonky touch screen too but that was just my fault, I showed up to meet the guy a little intoxicated lol. Anyway, when I bought my Nexus 4 (new) I had the guy bring the receipt from Google Play and give it to me. I also asked a lot of questions....
abesgs2 said:
Lol sorry guys i probably shouldve added more details..
Ok.. Heres the story... Transaction took place on Craigslist..
So I had a blue color galaxy S3 and didnt like the color, traded it for a new nexus 4.. Nexus 4 was fine, and I was really wanting a titanium S3.. Found the S3 and bought it.. Sold the nexus 4 to a guy for 310.. The nexus 4 was working great until yesterday.. Guy calls me up thinking i sold him a stolen phone.. As far as I knew it was a good phone, i check the imei and it says its been reported stolen, so i offer to give the guy back his money.. Now im stuck with a blacklisted N4.. Need help. Anywhere I can go to revive the phone? Or anywhere I can sell it to? What are my options? Is it possible to flash a ROM or do something when rooted to change the Imei..? At least make it useable because the guy i originally traded with decided to change his number and now im out $310.. whats the best thing to do? I cant go to the cops, they will tell me im associated with the theft, asked tmobile they want to fill out a bull**** report..
is there a way to flash a Rom or something to maybe hide the Imei or something? Use a different carrier? unlock it even though its unlocked?
Or should i get my mini screw drivers and start to disassemble it to sell for parts? Man i feel ****ty doing this.. I mean im so against stolen things and i just hate to deal with it ugh
Click to expand...
Click to collapse
At least you have good karma for giving the guy his money back....
If it doesn't work u replace the screen and u should have a working phone too.
Sent from my Nexus 4 using xda premium
Sorry to hear OP, I bought my N4 off CL and lucked out thankfully.
abesgs2 said:
I cant go to the cops, they will tell me im associated with the theft, asked tmobile they want to fill out a bull**** report..
Click to expand...
Click to collapse
Those are both rather silly remarks.
You're a victim, why would the police be anything but sympathetic to you? And it's not a bs report, it's a report detailing the crime. Maybe they can track the original scammer down with that report. Maybe your insurance co will reimburse you with that report. Don't lose whatever small chance you have by being too lazy to fill out some paperwork.
Sent from my Nexus 4 using xda app-developers app
You sure the dude just didn't "buy" the nexus 4 and then give you back a non working Nexus 4 and you give him his money back. Did the nexus you get back match up with the one you gave to him. Like serials and stuff
Sent from my Nexus 4 using xda app-developers app
If this helps... I'm from Belgium and I bought my phone off someone from England.
Got a pretty good deal too (as it was new)
The catch was that it was blacklisted too...he sent me the reportcard and apparantly that stated that it was only blocked by 2 providers. None of which I am using.
So maybe switching providers could work OR since Belgium has no (or nearly no) providers linked to the phones as they don't come in deals the phone just works, blacklisted or not. So try selling it abroad and buy buy yourself a new one.
I doubt that you can unblock it.
Is it blacklisted by T-mobile or Google? If it is blacklisted by T-mobile it should work on AT&T and it will definitely work overseas.
lowandbehold said:
Is it blacklisted by T-mobile or Google? If it is blacklisted by T-mobile it should work on AT&T and it will definitely work overseas.
Click to expand...
Click to collapse
No it won't as all the major US carriers started reporting to a national blacklist database as of October of 2012.
kzoodroid said:
No it won't as all the major US carriers started reporting to a national blacklist database as of October of 2012.
Click to expand...
Click to collapse
The database is launched, but the carriers are not sharing IMEI's yet. Bad ESN Verizon phones work on other carriers and blocked T-mobile or AT&T phones will still work on the others network. The thing is, not only does the IMEI have to be entered into the database, but the carrier manually has to apply that to their own database to effectively block it from their network.
And, a blacklisted phone will most definitely work overseas.
abesgs2 said:
... i feel ****ty doing this.. I mean im so against stolen things and i just hate to deal with it ugh
Click to expand...
Click to collapse
do the report... you may be able to have the phone you traded blacklisted after all the person you dealt with is the one that has committed a crime not you
Sent from my Nexus 4 using xda premium

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