LCD color is off? Specifically Yellow - Atrix 4G General

Is it just me or do you guys experience it too? the yellow is really off. it looks more like gold or towards the greenish side. i downloaded the lcd color tester and it does look really off. i go on google and search for yellow images and they are all also off. i compared it to my nexus one and definitely it is. changing the brightness does nothing.
i went back to the store and the salesmen agreed but he didnt have another atrix for me to test today. i'll come back next week. but in the mean time is this normal for you folks or is it just me?

I don't think this has been mentioned by anyone yet. I'd look around to see if you can find any other threads that mention screen color in the title. There might even be more than one on the first page.

when i get a chance i'll try to take a screenshot of the test screen for you all too see side by side with my nexus one. its quite noticable on phone, i hope it translate over to the photos i will attach later.

I'm on my second Attic (the first one had a stuck blue pixel) and both have wrong colors.
Colors are dark and off... the green on the market is darker but lacks saturation and the yellow is more brownish...
I hope Motorola can fix this soon.

LGSilva said:
I'm on my second Attic (the first one had a stuck blue pixel) and both have wrong colors.
Colors are dark and off... the green on the market is darker but lacks saturation and the yellow is more brownish...
I hope Motorola can fix this soon.
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Click to collapse
glad its not just me, i hope its not hardware cuz then moto wont be able to fix it short of a recall and i doubt they will do that.

probably needs a recalibration

Yep. Also talking about it in the thread titled "Screen Colors Off?" Sorry, can't link to it from the mobile app.
Sent from my MB860 using XDA App

If anyone has a doubt about the yellows looking WAY too washed out...play a round of Angry Birds! One of my favorite Iphone games. As soon as I saw the "PLAY" button come up looking orange when I know it was supposed to be yellow...I kindly placed the Atrix down on the counter...walked 3 feet away and purchased the Inspire. The Atrix I used to demo wasn't even out on the floor yet...so I know some idiot didn't play with the color calibration settings. True colors on a high definition screen is a must for me. But I basically use my phones for their portable multimedia capabilities. While it kills me that the Inspire I'm about to get doesn't have HDMI...DLNA adaptors aren't that hard to find! Now go call me a troll!

Related

What color tint does your screen have? Blue, Yellow or Neutral?

In conjunction to the post, "blue tint problem," which isn't really a problem but anyway....
I thought it'd be interesting to create a poll to see where everyone's at with their Vibrants.
Please participate in the poll, it'll be very interesting to see...
So if you're on the blue side or yellow side, obviously submit yours accordingly, however, for neutral that's for those who have calibrated monitors that can get true comparisons to determine if it's neutral.
There's no need to lie here LOL..it's just for fun so the more accurate it is the better. Don't just click neutral if you don't really know for sure. Try comparing your phone first with other Vibrants to be sure.
Here we go!
It's slight blue, but related to viewing angle and screen brightness. Viewing straight on, it's pretty neutral.
OolonColuphid said:
It's slight blue, but related to viewing angle and screen brightness. Viewing straight on, it's pretty neutral.
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I know what you mean. Could the SAMOLED screen perhaps slightly change in its color tone as it warms up?
When I fired up the two Vibrants I have that was turned on for the first time and compared it to my other two which has been in use, the two never been used phones screen looked identical in its tone/shade.
So perhaps over time it does change as it, "breaks in?"
Does anyone know if this blue tint will get better with time? Mine seems to be the same, wondering if I should exchange my phone.
Well, mine is more cyan, though I can understand people calling it blue and it's driving me crazy. Even with brightness all the way up, there is no real white. This issue will likely cause me to return my Vibrant - along with the cheap build quality - as my Nexus screen looks much better and neutral in comparison. Even my wife noticed it immediately though she also has a Nexus.
Neutral, I've compared with monitors and other Vibrants from my T-Mobile store.
The blue should fade over time..sometimes they put in a bit of extra blue to compensate the blue's lower life span..if you want to even it out use a blue background as your home screen for a while and it should even out >.>
gTen said:
The blue should fade over time..sometimes they put in a bit of extra blue to compensate the blue's lower life span..if you want to even it out use a blue background as your home screen for a while and it should even out >.>
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Are you sure it will fade? Where did you get that info from, I know wikipedia talks about this and says the same thing, but wikipedia is not really that accurate. Where did you get your info?
I downladed an LCD test app from market, i'm running a constanst blue screen hoping it will help fade out the blue tint a bit. thanks
SamsungVibrant said:
Are you sure it will fade? Where did you get that info from, I know wikipedia talks about this and says the same thing, but wikipedia is not really that accurate. Where did you get your info?
I downladed an LCD test app from market, i'm running a constanst blue screen hoping it will help fade out the blue tint a bit. thanks
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Click to collapse
When compared to mine my wife's had a very strong blue tint to it. Since I ordered ours over the phone I called Tmobile. They overnighted me a replacement without any hassle, I'd give them a call and see what they will do for you.
posted this in the other "blue tint" thread too
"...since the OLED material used to produce blue light degrades significantly more rapidly than the materials that produce other colors, blue light output will decrease relative to the other colors of light...In order to delay the problem, manufacturers bias the colour balance towards blue so that the display initially has an artificially blue tint, leading to complaints of artificial-looking, over-saturated colors..."
temperbad said:
I know im gonna get flamed for this and Im prepared, but this has got to be the stupidest thread I have ever seen. Lmfaoooo OPS Pics are halarious, you can barely see the difference. I dont know seems like nit picking to me.. Im sure someone will say I paid 500 for this and it should be how I want it.. Well, then wait till its been out a few weeks first and find out the issues, and if a slight, slight barely noticed Blue tint was a issue and it bugs you, dont get the phone.
That easy. But wow, Im still laughing at this... Crazy funny, let me guess, the silver aound the edges blinds you in sun from the reflection?
Flame away, but I say common...lol GOOD day all and enjoy this phone.... Guess what, your next phone will have some wierd things too, nothing is perfect like some of you are expecting...
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Click to collapse
Thats what im saying, i mean in all honesty you can barely tell, maybe they upped the blue output so that when everyone plaed avatar for the first itme on thre phones ppl were like damn the blues looks so good.....
I agree, stupidest topic ever. I thought I seena blue tint but now its gone. And as fast as the nexus screen looking nicer...my friend had his over the other day and it looks dull compared to the vibrant.
I guess if your imagining a blue tint, or don't know how to change screen settings them maybe you need a less advanced device.
PJcastaldo said:
I agree, stupidest topic ever. I thought I seena blue tint but now its gone. And as fast as the nexus screen looking nicer...my friend had his over the other day and it looks dull compared to the vibrant.
I guess if your imagining a blue tint, or don't know how to change screen settings them maybe you need a less advanced device.
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Click to collapse
I guess if you did not receive a defective Vibrant with an extremely blue screen, even with brightness all the way up and power saving mode off, your not qualified to speak for those who did. Of course it would not make sense to you.
i dont know about you guys but every time Ive ever seen a white LED its always had a blueish tint (like automotive LED's) its really not that big of an issue
My display was noticeably blue the moment I turned it on... going to the T-Mobile store today to see if I can get a better unit with a more neutral color temperature.
temperbad said:
I know im gonna get flamed for this and Im prepared, but this has got to be the stupidest thread I have ever seen.
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It matters to some people more than others. If it doesn't bother you then great. It's not really fair to criticize people who are bothered by it--one should have a reasonable expectation for color accuracy of their display, especially for a device so touted as being a multimedia powerhouse.
temperbad said:
I see the ops pics, maybe the problem is your guys' eyes and ya should get them checked... I can barely tell the diff and I got perfect vision....
I stand by my statement .... dumbest topic ever.....
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I'm a graphic designer. I work with colors for a living every day. I've come to think that I have a pretty decent grasp of color.
Like I said, if you can't tell or it doesn't bother you or your handset isn't afflicted--great! But please don't dismiss the complaints of others simply because you "can barely tell the diff". ****
I have that issue with the blue screen and for some reason I'm the only one who sees it, I work for T-Mobile and I was showing my co-workers that there is a blue tint to the screen and they didn't see it it until I compared it to another phone. I'm also a graphic artist and I guess we see colors that others don't notice cuss we have too that's what we do. I also had a issue with the screen, there was some pixelation on my screen so I exchanged it.
Sent from my SGH-T959 using XDA App
gcamach said:
I have that issue with the blue screen and for some reason I'm the only one who sees it, I work for T-Mobile and I was showing my co-workers that there is a blue tint to the screen and they didn't see it it until I compared it to another phone. I'm also a graphic artist and I guess we see colors that others don't notice cuss we have too that's what we do. I also had a issue with the screen, there was some pixelation on my screen so I exchanged it.
Sent from my SGH-T959 using XDA App
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Click to collapse
You know, some people here say every Super Amoled has a blue tint. I have to disagree. I've been comparing my vibrant side by side to other vibrants, and the screens vary from phone to phone. Samsung deffinately has some manufacturing inconsistences. Side by side to other Vibrants, my screen has a very visible dark grayish blue tint. Other vibrants have a slight blue/green tint. While other vibrants i've compared to have gorgeus warm whites. 1 vibrant had a very dingy yellow look to all the whites. So this is not in our imagination, the screens vary a lot on these phones.
My cousin just got the vibrant this morning, she had not seen mine. She saw mine this morning and says "why is your screen blue?" Put mine side by side next to hers, and hers has nice warm bright whites. All of our brightness settings were identical.
I'll be exchanging shortly when I have time.
gcamach said:
I have that issue with the blue screen and for some reason I'm the only one who sees it, I work for T-Mobile and I was showing my co-workers that there is a blue tint to the screen and they didn't see it it until I compared it to another phone. I'm also a graphic artist and I guess we see colors that others don't notice cuss we have too that's what we do. I also had a issue with the screen, there was some pixelation on my screen so I exchanged it.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
So, does your replacement still show the blue screen tint?

*Brown* tint on new Vibrants?

Okay so I am on my third Vibrant. My first Vibrant was perfect in every way except battery (which seems to be a general issue) and the settings touchkey become unresponsive (which is the reason I changed it). I got my second replacement in the mail and noticed a huge different in screen colors:
hxxp://i36.tinypic.com/15gt5qs.jpg <--- I did not properly link cause this is a new account and I can't post a link of these forums.
The one on the left is the second Vibrant while the one on the right is the first Vibrant. Seeing other Vibrants - in videos, at the store, etc. - I figured my second Vibrant's screen was defective so I called in and had T-Mobile replace it again. However, the third Vibrant I just got seems to have the same problem as the second Vibrant.
(The first Vibrant was a 7/11, the second was a 7/19, and the third is a 7/18.)
I know here is already existing discussion about screen tints, but I am not sure if my problem is the same as that being already discussed, or if the new Vibrant's have different hardware than before (the software seems to be the same, with build date of 6/22).
Any input is greatly appreciated! I would really like the screen that my first Vibrant had, so if I have to I will go for a fourth replacement.
Thanks!
Seems like you created your own monster. I really don't know what you all are doing with your phones to create all of these problems but I haven't had any of these issues and Ive had the phone since day 1.
not sure if that's the best background to judge "color tint"
if it helps, looking at your pix and my phone, mine looks more like the one on the right, but a lot of that could be the color settings on my screen and the color balance you used in taking the picture
you might try, on android market is an app called "Color FLash" - it's a freebie, but it basically turn your screen all white (to use as a flashlight)
but in it you can adjust brightness or even select colors to display - you might download it, and set to full bright in white to see if or what tint the screen's showing
if it's only that settings page showing a brown tint, it could be in the software and to be frank, if that were the case i wouldn't worry about that page being brown tint
fwiw
No question in my mind there are significant variances amongst screens.
I got two Vibrants on the same day from a T-Mo store. My GF's screen was noticeably dimmer. When we dialed in the settings to give the same brightness, hers was a good deal warmer (aka: red). Mine is considerably cooler (aka: blue).
So... we went back the store a few days later to exchange hers. We had 4 Vibrants out at one time and none had the same screen characteristics. Mine was the brightest but bluest, the others mixes. She took the next brightest one that had a more neutral color cast.
This is either QC trouble at Samsung or the nature of the beast with AMOLED displays. Remember, OLED is new and immature. Blue OLEDs especially are proving to be a problem. We're on the bleeding edge.
With that said, and with what I've seen and read, I would not sweat the differences in screens unless the color cast is really screwy.
I think you should post your pics and discussion here:
http://forum.xda-developers.com/showthread.php?t=733344
that way we can keep tint problems all in one thread.
these phones all have different tints, makes no freaking sense to me why there are such fluctuations in QC and manufacturing. It is really starting to piss me off.
You walk into an Apple store, you see like 10 iPhones on display, the screen tints look identical on each one.
You put vibrants next to eachother, and each tint is different, from blue to blue/green, to yellow, to dingy dark yellow to brown.
I contacted samsung directly and let them know about the tint issue, the rep replies "we have never heard about this tint problem before, you are the first to report it."
YOU GOT TO BE KIDDING ME SAMSUNG. MY GOD
Perfect vibrant since day 1.
Sent from my SGH-T959 using XDA App
jackhuny said:
Perfect vibrant since day 1.
Click to expand...
Click to collapse
Funny. Have you compared to a few others?
SamsungGalaxySVibrant said:
I think you should post your pics and discussion here:
http://forum.xda-developers.com/showthread.php?t=733344
that way we can keep tint problems all in one thread.
these phones all have different tints, makes no freaking sense to me why there are such fluctuations in QC and manufacturing. It is really starting to piss me off.
You walk into an Apple store, you see like 10 iPhones on display, the screen tints look identical on each one.
You put vibrants next to eachother, and each tint is different, from blue to blue/green, to yellow, to dingy dark yellow to brown.
I contacted samsung directly and let them know about the tint issue, the rep replies "we have never heard about this tint problem before, you are the first to report it."
YOU GOT TO BE KIDDING ME SAMSUNG. MY GOD
Click to expand...
Click to collapse
just buy an iPhone.
And that is not a fair comparison.
When was the last time you saw Apple using a SAMOLED screen.
They just use LCD.
Samsungs LCDs don't have tint problems.
this is a problem with the technology.
You should really do some more research instead of pulling the whole Apple is perfect BS.

color issue?

is it just my phone or what here?
I have noticed the saturation of colors on my atrix are just horrible specially green which makes yellow and orange that's why yellow and orange are really off... just me or everyone? if so anyone got an idea on how to tackle this issue?
search is your friend, its not just your phone. Its also not really a problem for a lot of people, myself included, since id take it over supersaturated colors any day.
The Colors on my phone look like the colors on my Touch Pro. What I mean is that they look the way they should.
Chubby_Skunk said:
The Colors on my phone look like the colors on my Touch Pro. What I mean is that they look the way they should.
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Click to collapse
Agreed, mine looks fine to my eyes. Best looking screen I've ever had on a device besides my G73JW.
Sent from my MB860 using XDA Premium App
I cannot complain. My color look ok to me.
The resolution is amazing I can't lie but the quality and the color are **** compared to my amoled desire.. green is too dark and the quality of the picture is wack too pixelated...
everyone who says it's not important is lying at least a little. the screen is not perfect, period. one needs only to look at a green image or moving red image to see the flaws in the screen design.
Sent from my MB860 using XDA App
As a color blind person I can say that the greens look fine to me. and thanks for saying I am lying even if only a little.
There have been a couple of colour comparisons, and I believe the concensus has been that the Atrix has more "realistic" colours, while we are more used to other devices having colours that "pop" with over saturation. We have become accustomed to over saturation, and so when we see colours on a screen that more closely match real world colours, we think there is something wrong. I will take the Atrix colours over anything else I have used.
<edit> I have seen one comparison where correct colour calibration techniques were used to compare the Atrix to I believe the iPhone4. I will try to find it again and post a link.

Request: Someone with a White Note Please post a pix of it

if any of you have a digital camera and white galaxy note, can you please post a picture of plain white display (via LCD Test *#0*#) in low brightness. Please let me know. thank you all in advance.
Here you go. Hopefully the file attaches (I think it may be too large).
Oh, it looks like it may have downsized it. Let me know if you need more detail.
Is that dirt or a dead pixels on that image?
Sent from my GT-N7000 using Tapatalk
Must have been specs of dust. I checked just now and they're not there.
PAGOT said:
Is that dirt or a dead pixels on that image?
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
I bet you almost gave him a heart attack
LordManhattan said:
I bet you almost gave him a heart attack
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Click to collapse
hahahahahaha
Thanks a lot! Do you have a screen protector applied on top of that? I see something that looks like mura lines. I'm sure those are not mura lines but the way the camera was focused on the screen. Also that display brightness was set to the lowest, right?
It would be great to see more users contribute to this thread. I'm making a tally to convince myself to buy a White note. My black note was serviced several times due to screen issues, and am getting a refund. Not letting go of the note just yet.
netonyx said:
Here you go. Hopefully the file attaches (I think it may be too large).
Oh, it looks like it may have downsized it. Let me know if you need more detail.
Click to expand...
Click to collapse
don't know if my eyes are playing me, I do see a couple of horizontal lines, I don't know if that is due to the screen protector or the angle the picture was taken from, don't wanna scare you, but I am hoping that the next wave of batches have a better production like the S2.
The witch hunt continues
Sent from my GT-N7000 using xda premium
Always Positive...
However, you can definitely appreciate the fact that the White Note has a better display than the Black. Horizontal lines or not, they definitely display less on the White compared to the Black. Hope to see more pictures soon!
SAlmighty said:
Thanks a lot! Do you have a screen protector applied on top of that? I see something that looks like mura lines. I'm sure those are not mura lines but the way the camera was focused on the screen. Also that display brightness was set to the lowest, right?
It would be great to see more users contribute to this thread. I'm making a tally to convince myself to buy a White note. My black note was serviced several times due to screen issues, and am getting a refund. Not letting go of the note just yet.
Click to expand...
Click to collapse
No screen protector. And yes, I set the brightness all the way down before I took that photo.
I think if you're seeing a moire pattern it may be because of the difference in resolution between the reduced-resolution image and your monitor. I'm looking at the original photo in Photoshop and when I zoom in and out I see changing moire patterns at certain zoom levels, but don't notice anything when I look at it zoomed in at 100%, or even at 50%. And of course I don't see any moire pattern when looking at the phone itself.
Oh, and the brighter area in the lower left of the photo is my hand's reflection.
I do, however, see faint horizontal (vertical in this photo) banding on the screen when looking at the phone. I couldn't say whether it's any better or worse than the black/carbon blue version, as I've never seen one. I'd describe the banding as very faint, but visible if you're looking hard for it. And when looking at a blank white screen like this, I also have a general sense that not every part of the screen is quite the same level of brightness. Again, not major, but noticeable when looking at a solid white screen.
You'd need to reduce the brightness further with Screen Adjuster from the market. The basic brightness setting at 0% is probably only at 50% of what the screen is actually at. So you can go much dimmer to reveal the manufacturing process.
Learn to live with it. The marks don't affect the functionality of the screen. While I have noticeable marks on the bottom right half of the corner and vertical streaks, I don't let it deter me from enjoying this elegant piece of tech!
SAlmighty said:
However, you can definitely appreciate the fact that the White Note has a better display than the Black. Horizontal lines or not, they definitely display less on the White compared to the Black. Hope to see more pictures soon!
Click to expand...
Click to collapse
That is bollocks My new white 32 GB Note has a much worse display than my former two blue 16 GB. Think I gonna send it back so that the white has a better display is pure dreams
I just ordered my white note today. Looking forward to it arriving on my doorstep tomorrow!
guys make sure to turnoff AUTO ADJUST SCREEN POWER in display options.
i have black unit and i done lcd test on low brightness.no lines or anything.
if you have to download app to lower brightness even more to see defect.then something is wrong with u.because ur looking for reasons to find some kind of defect.everything is not perfect.if u cant see it on normal use,then its good piece.

[Q] Screen red/burgundy tint on blacks in darkness?

Hi,
Samsung S4 owners please help. Just received mine and everything looks good, however the screen has a red/burgundy tint on blacks in total darkness.
For testing I closed the camera lens and took picture so it's totally black, when you look at the picture in the dark it's not black and has red colos in it comparing to my Note ii and LG Optimus G.
If you have the same problem please post, so I can return it in two week period or switch for HTC ONE.
Thanks,
My screen is 100% black on darks. It looks like its completely off.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
grant7 said:
Hi,
Samsung S4 owners please help. Just received mine and everything looks good, however the screen has a red/burgundy tint on blacks in total darkness.
For testing I closed the camera lens and took picture so it's totally black, when you look at the picture in the dark it's not black and has red colos in it comparing to my Note ii and LG Optimus G.
If you have the same problem please post, so I can return it in two week period or switch for HTC ONE.
Thanks,
Click to expand...
Click to collapse
I have this too, it's not the OS as the screen was very very dark red when I was soft-bricked.
Yep, same here.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Confirming
Just back from 2 AT&T stores to check if demo S4 has the same problem, and confirming YES the blacks in total darkness is more like super dark dark red not 100% black.
The AT&T rep confirmed and said "If you don't like it, return it".
Also I found topic that covers this problem regarding red subpixels being active when displaying black , but the international version is fixed after firmware update.
So I think only US AT&T models affected with no fix for now.
Another thing I found is that if I scroll really fast on a black background there's a reddish haze on the screen.
Turn your brightness all the way down, go into a dark room, open settings, and scroll really fast up and down.
Does this happen to everyone else?
ChaseBroyles said:
Another thing I found is that if I scroll really fast on a black background there's a reddish haze on the screen.
Turn your brightness all the way down, go into a dark room, open settings, and scroll really fast up and down.
Does this happen to everyone else?
Click to expand...
Click to collapse
Just checked and I don't have any haze when scrolling fast, but do have red subpixels being active when displaying black.
grant7 said:
Hi,
Samsung S4 owners please help. Just received mine and everything looks good, however the screen has a red/burgundy tint on blacks in total darkness.
For testing I closed the camera lens and took picture so it's totally black, when you look at the picture in the dark it's not black and has red colos in it comparing to my Note ii and LG Optimus G.
If you have the same problem please post, so I can return it in two week period or switch for HTC ONE.
Thanks,
Click to expand...
Click to collapse
I Have the Sprint model and also experience this problem. There are several issues I have with this phone. Lag, software glitches, keyboard issues etc. And these occur on every S4 I have used which is several, none Exynos versions though. They rushed the release is what I think. They should have fixed the issues being compained about before release.
ChaseBroyles said:
Another thing I found is that if I scroll really fast on a black background there's a reddish haze on the screen.
Turn your brightness all the way down, go into a dark room, open settings, and scroll really fast up and down.
Does this happen to everyone else?
Click to expand...
Click to collapse
There is a long thread in the international S4 forum discussing this. There are two different screen problems, either red pixels are on when displaying blacks, or you get smearing on greys/purples over blacks. Samsung just released a firmware updste for the intrnational version that gets rid of the red pixels for those who had that issue, but it makes their screen smear. So no everyone has the smearing problem with tbe international version. Hopefully they can address the smearing problem with firmware soon. I can imagine some games being affected pretty badly by this issue.
Samsung S4 AT&T Version Red subpixels on black stay on.
See attached sample image. Easy to see in total darkness when brightness all the way down, red pixels visible on any black, picture, menu, web etc.. except boot logo.
The image made in total darkness, for black sample opened 100% black background.
grant7 said:
See attached sample image. Easy to see in total darkness when brightness all the way down, red pixels visible on any black, picture, menu, web etc.. except boot logo.
The image made in total darkness, for black sample opened 100% black background.
Click to expand...
Click to collapse
Yep that's what mine looks like.
Sent from my SPH-L720 using Tapatalk 2
AT&T Update did not resolved the red subpixels on problem.
Received update this morning from AT&T. There was a hope for a fix of the red subpixels glow, but the problem still the same after update.
Returning mine.
grant7 said:
Received update this morning from AT&T. There was a hope for a fix of the red subpixels glow, but the problem still the same after update.
Returning mine.
Click to expand...
Click to collapse
Thats a shame. I was really hoping Samsung would address this sooner than later.
grant7 said:
See attached sample image. Easy to see in total darkness when brightness all the way down, red pixels visible on any black, picture, menu, web etc.. except boot logo.
The image made in total darkness, for black sample opened 100% black background.
Click to expand...
Click to collapse
I also have the red subpixels on my sprint sgs4
I had this on my first S4. My GF didn't on hers. I took it back to the store and they looked at me like I was crazy (didn't argue that fact).
Rep took it to the back to show manager and pull another phone and he told me that this was common enough that they got an email about it from HQ.
New unit didn't have the problem.
Not only are blacks with a redish tint, but another way to tell if the screen has this problem is press the menu button. Then, it is easier to tell a good screen vs a messed up screen because they are clearly a different color. Easier to show them that instead of minimum brightness, in a dark room, you can see it I swear kind of argument.
I wish I would have taken a pic to post the differences.
_Burst_ said:
I had this on my first S4. My GF didn't on hers. I took it back to the store and they looked at me like I was crazy (didn't argue that fact).
Rep took it to the back to show manager and pull another phone and he told me that this was common enough that they got an email about it from HQ.
New unit didn't have the problem.
Not only are blacks with a redish tint, but another way to tell if the screen has this problem is press the menu button. Then, it is easier to tell a good screen vs a messed up screen because they are clearly a different color. Easier to show them that instead of minimum brightness, in a dark room, you can see it I swear kind of argument.
I wish I would have taken a pic to post the differences.
Click to expand...
Click to collapse
Thanks for reply,
So you just went to store and replaced bad one for good one? So maybe it's a first ones with this problem? I visited 2 different stores and demo units red as well, they said that all devices they have in stock is the same shipment 60 or so units. Will try next week.
Thanks again.
grant7 said:
Thanks for reply,
So you just went to store and replaced bad one for good one? So maybe it's a first ones with this problem? I visited 2 different stores and demo units red as well, they said that all devices they have in stock is the same shipment 60 or so units. Will try next week.
Thanks again.
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Yea, just head over to AT&T and swap it out. A display issue such as this is very rarely addressed in firmware and has to be replaced.
I replaced my unit yesterday no questions asked(kinda) as they're very aware of the myriad of issues some early devices have. Just don't use too much tech jargon like "pixels" "true black" "contrast ratio" etc. or you might get blank stares as I did lol. Good luck.
I have the T-Mobile version and have this also. I noticed it when I first turned it on. I had an S3 before so I know how black the AMOLED screens can get. I don't mind much since it's just when it's displaying blacks and I haven't seen it much except for boots. I think I have the smearing too but I just look at it as motion blur :silly:
Try turning off the auto brightness. My S4 does the same thing only when auto brightness is on.
does this happen on all models, random models, or only white/black models?
I'm curious to see if this is a potential side-effect of that semi-transparent digitizer (like the notification screen-glow thing that was mention in other threads).

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